JP2008071148A - Electronic mail transmitting and receiving device, control method of electronic mail transmitting and receiving device and control program of electronic mail transmitting and receiving device - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an electronic mail transmitting and receiving device, correcting a content of Subject in a return mail. <P>SOLUTION: The electronic mail transmitting and receiving device analyzes the content of the formed return mail (S102). The content analyzed is compared with the content of Subject of the return mail (S103). When the content of the return mail is not matched (not related) with the content of Subject (NO in S103), inconsistency between Subject and the content is notified to an operator (S105). <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to an electronic mail transmission / reception device, an electronic mail transmission / reception device control method, and an electronic mail transmission / reception device control program, and more particularly to an electronic mail transmission / reception device that accepts creation of a reply mail of a received electronic mail, and an electronic mail transmission / reception device control method And a control program for an electronic mail transmitting / receiving apparatus.

  An electronic mail system is used as a means for communicating data through the Internet or an intranet. In recent years, with the spread of personal computers and the like, electronic mail is widely used for exchanging information between companies and individuals, business inquiries are often made by electronic mail, and answers are often made by reply mail.

  The volume of such inquiry e-mails is increasing, and the number of reply e-mails created is inevitably increasing. For this reason, it is necessary to efficiently create a reply mail.

  Patent Document 1 below can divide the body of a received e-mail into a plurality of paragraphs and sentences, extract an important sentence from each divided sentence, and switch between displaying only the extracted important sentence and displaying the entire sentence. An e-mail device is disclosed.

  Patent Document 2 discloses an electronic mail management apparatus that extracts a text summary of a received electronic mail and adds the summary when a list is displayed.

Patent Document 3 discloses a response sentence generation device that replaces a phrase used in the body of a reply mail with a synonym used in the received mail.
JP 2003-30178 A JP 2001-101099 A JP 2003-242086 A

  The content and the topic may change from the original mail while repeating the mail reply between the sender and the receiver. However, the reply mail creator may reply by simply adding a character representing the reply mail such as “Re:” to the head of the subject of the received mail without changing the contents of the subject column of the mail.

  In this way, even if the reply mail body content is different from the Subject contents, when replying to the mail, the person who received the reply mail can distinguish the mail without any problem at that time, The subject cannot be distinguished from the subject when trying to open the e-mail, and the content of the e-mail is re-read and searched, which is very inefficient.

  The present invention has been made to solve the above-described problems, and can accept the creation of a reply email for a received email, and can make the contents of a Subject correct when creating a reply email. It is an object of the present invention to provide a transmission / reception device, a control method for an electronic mail transmission / reception device, and a control program for the electronic mail transmission / reception device.

  In order to achieve the above object, according to an aspect of the present invention, an e-mail transmitting / receiving apparatus for transmitting / receiving e-mail includes: accepting means for accepting creation of a reply e-mail of the received e-mail; The analyzing means for analyzing, the contents of the subject of the reply mail and the contents of the body of the analyzed reply mail, and the comparison result of the comparing means, the contents of the subject of the reply mail are changed to the contents of the text. A notification means for performing a notification when it does not match;

  According to another aspect of the present invention, an e-mail transmitting / receiving apparatus for transmitting / receiving an e-mail includes a receiving unit that accepts creation of a reply e-mail of the received e-mail, and an analysis unit that analyzes the content of the body of the created e-mail When the content of the subject of the reply mail does not match the content of the text according to the comparison result of the comparison means of the subject of the reply mail and the content of the body of the analyzed reply mail and the comparison result of the comparison means And generating means for generating the contents of a new subject.

  Preferably, the electronic mail transmission / reception device further includes a notification means for notifying the contents of the new mail generated when the contents of the subject of the reply mail do not match the contents of the text.

  Preferably, the electronic mail transmitting / receiving apparatus further includes a replacement unit that replaces the contents of the subject of the reply mail with the contents of the new subject generated.

  Preferably, the e-mail transmission / reception apparatus adds the original Subject before replacement in the text.

  Preferably, the e-mail transmission / reception apparatus adds the contents of the generated new subject to the original subject.

  Preferably, in a case where a specific keyword is included in the body of the reply mail, the electronic mail transmitting / receiving apparatus assumes that the contents of the subject of the reply mail match the contents of the body.

  Preferably, the electronic mail transmitting / receiving apparatus assumes that the content of the subject of the reply mail matches the content of the main text if the number of repeated replies is within a predetermined number.

  According to still another aspect of the present invention, an e-mail transmission / reception apparatus for transmitting / receiving e-mails receives a notification when a reception means for accepting creation of a reply e-mail of a received e-mail and the number of repeated replies is a predetermined number or more. And processing means for generating a new Subject content of the reply mail.

  According to still another aspect of the present invention, a method for controlling an e-mail transmission / reception apparatus that transmits / receives e-mail analyzes a reception step of accepting creation of a reply e-mail of a received e-mail, and analyzes the content of the text of the created reply e-mail The contents of the subject of the reply mail, the contents of the subject of the reply mail and the contents of the body of the reply mail analyzed, and the comparison result of the comparison step, the contents of the subject of the reply mail match the contents of the text. A notification step for performing notification when not.

  According to still another aspect of the present invention, a method for controlling an e-mail transmission / reception apparatus that transmits / receives e-mail analyzes a reception step of accepting creation of a reply e-mail of a received e-mail, and analyzes the content of the text of the created reply e-mail The contents of the subject of the reply mail, the contents of the subject of the reply mail and the contents of the body of the reply mail analyzed, and the comparison result of the comparison step, the contents of the subject of the reply mail match the contents of the text. If not, a generation step of generating a new subject content is provided.

  According to still another aspect of the present invention, a method for controlling an e-mail transmission / reception apparatus that transmits / receives e-mail includes: a reception step for accepting creation of a reply e-mail of a received e-mail; And a processing step of generating a new Subject content of the reply mail.

  According to still another aspect of the present invention, a control program for an e-mail transmitting / receiving apparatus that transmits / receives e-mail analyzes a reception step for accepting creation of a reply e-mail of the received e-mail and analyzes the content of the text of the created e-mail The contents of the subject of the reply mail, the contents of the subject of the reply mail and the contents of the body of the reply mail analyzed, and the comparison result of the comparison step, the contents of the subject of the reply mail match the contents of the text. If not, the computer is caused to execute a notification step of performing notification.

  According to still another aspect of the present invention, a control program for an e-mail transmitting / receiving apparatus that transmits / receives e-mail analyzes a reception step for accepting creation of a reply e-mail of the received e-mail and analyzes the content of the text of the created e-mail The contents of the subject of the reply mail, the contents of the subject of the reply mail and the contents of the body of the reply mail analyzed, and the comparison result of the comparison step, the contents of the subject of the reply mail match the contents of the text. If not, the computer is caused to execute a generation step for generating the contents of a new subject.

  According to still another aspect of the present invention, the control program of the e-mail transmitting / receiving apparatus that transmits / receives e-mail is a reception step that accepts the creation of a reply e-mail of the received e-mail, and if the number of repeated replies is a predetermined number or more And causing the computer to execute a processing step of notifying or generating a new Subject content of the reply mail.

  According to the above configuration, an e-mail transmission / reception device that can accept the creation of a reply e-mail of a received e-mail and can make the contents of the subject correct when the reply e-mail is created, a control method for the e-mail transmission / reception device, and It becomes possible to provide a control program for an electronic mail transmitting / receiving apparatus.

  The electronic mail system according to the embodiment of the present invention will be described below. The present invention can be implemented for a terminal such as a personal computer (PC) that transmits and receives electronic mail, a mail server that distributes electronic mail to each terminal, and the like.

[First Embodiment]
FIG. 1 is a block diagram showing a configuration of an e-mail transmission / reception apparatus used in the e-mail system according to the first embodiment of the present invention.

  Referring to the figure, the e-mail transmission / reception apparatus includes a mail receiving unit 101, an e-mail control unit 102, a mail storage unit 103, a display unit 104, an input unit 105, a mail text analysis unit 106, and a text content comparison. Unit 107 and mail reply unit 108.

  A mail receiving unit 101 is connected to a network and receives a sent electronic mail. The electronic mail control unit 102 stores the received mail in the mail storage unit 103. The operator displays the received mail on the display unit 104, confirms the mail content, and replies to the received mail as necessary.

  In creating a reply mail, the operator creates a reply text from the input unit 105. The content of the created text is analyzed by the mail text analysis unit 106. The body content comparison unit 107 compares whether the subject of the reply mail matches the body of the reply mail. If they do not match, a message to that effect is displayed on the display unit 104 to notify the operator. If the body content comparison unit 107 determines that they match, the reply mail is transmitted via the mail reply unit 108.

FIG. 2 is a block diagram showing a hardware configuration of the electronic mail transmitting / receiving apparatus of FIG.
Referring to the figure, the hardware of the electronic mail transmitting / receiving apparatus is configured by a PC or a server. The electronic mail transmitting / receiving apparatus includes a CPU 601 for controlling the entire apparatus, a display 605, a LAN (local area network) card 607 (or a modem card) for connecting to a network or communicating with the outside, a keyboard, a mouse, and the like. , A flexible disk drive 611, a CD-ROM drive 613, a hard disk drive 615, a RAM 617, and a ROM 619.

  Data such as programs and images recorded on the flexible disk F can be read by the flexible disk drive 611, and data such as programs and images recorded on the CD-ROM 613a can be read by the CD-ROM drive 613. Is possible.

  FIG. 3 is a flowchart showing a process for creating a reply mail performed by the electronic mail transmission / reception apparatus according to the first embodiment.

  The operator creates a reply mail for the received mail (S101). The electronic mail transmitting / receiving apparatus analyzes the content of the text of the created reply mail (S102). The contents of the analyzed text are compared with the contents of the subject of the reply mail (S103).

  A normal electronic mail transmission / reception apparatus automatically adds a character such as “Re:” indicating that it is a reply mail to the head of the subject of the received mail, and uses it as the subject of the reply mail. However, the contents of the reply mail are not necessarily related to the contents of the received mail, and the operator may reply with different contents as the subject. At this time, the automatically created subject does not match the body content.

  Therefore, if the Subject and the content of the body of the reply email do not match (if they are not related) (NO in S103), the operator is notified using the display unit 104 that the Subject does not match the content of the text. (S105). Next, the operator determines whether to modify the subject or send it back as it is, and inputs from the input unit 105 (S106). At this time, when correcting, it returns to step S101 and re-inputs Subject. If not corrected, the mail is returned as it is (S104).

  If the Subject and the content of the body of the reply mail match in step S103 (if they are related), the reply mail is transmitted as it is in step S104.

  FIG. 4 is a flowchart showing processing performed in steps S102 and S103 of FIG. 3 for analyzing the reply mail body and comparing it with Subject.

  When creating a reply mail, distinguish the sentence quoted from the received mail in the reply mail from the newly created sentence. For example, the text quoted from the received mail can be distinguished from the fact that a symbol such as “>” is added at the beginning, or the reply mail and the received mail are compared, and the same part is added. It is good also as distinguishing by identifying. A newly created sentence excluding the quoted sentence is extracted (S901).

  If there is a greeting at the beginning of the extracted sentence, the greeting is deleted (S902). The greeting is judged by whether or not it partially matches a preset sentence. That is, for example, it is determined whether or not the message is a greeting by determining whether or not “Thank you for your help”, “Thank you for your hard work”, “Long time no see”, and the like are included.

  Next, the subject and the object are extracted from the text in the reply mail body from which the greeting is deleted (S903). The extracted subject and the subject included in the Subject are compared. If the same subject (including synonyms) exists, YES is determined in step S904. Further, if the same object (including synonyms) exists in the extracted object and the object included in the Subject, YES is determined in step S904.

  Next, it is determined whether the subject includes the same subject (including synonyms) as the subject, and the subject at the beginning of the text is the same as the subject (including synonyms) (S905). If the subject at the beginning of the main text matches the subject of the subject, it is determined that the subject matches the content of the main text (S906).

  If NO in step S905, the frequency of use of the subject of the subject is used in the main text in step S907. In addition, the frequency of use of the subject at the beginning of the text is used in the text. If there are more subjects in the subject than in the subject at the beginning of the sentence, it is determined that they match (S906). The criterion for determining “large” is determined by an arbitrary numerical value set in advance. This numerical value can be changed by the operator.

  If the subject and the subject are not identical in step S904 and the subject and object are the same, or if the subject at the beginning of the text is used more frequently in step S907, the subject of the reply mail is the text in step S908. It is determined that the contents do not match.

  By such processing, for example, when the topic in the mail changes while repeating the reply, it is possible to notify that the subject is different from the content of the text. Thereby, a reply can be performed with an appropriate Subject. In addition, the efficiency of creating a reply mail having a different body content from the received mail can be improved.

[Second Embodiment]
FIG. 5 is a flowchart showing a process when creating a reply mail performed by the electronic mail transmitting / receiving apparatus according to the second embodiment.

  The operator creates a reply mail for the received mail (S201). The electronic mail transmitting / receiving apparatus analyzes the content of the text of the created reply mail (S202). The analyzed contents of the body are compared with the contents of the subject of the reply mail (S203).

  If the Subject and the content of the body of the reply mail do not match (if they are not related) (NO in S203), a Subject candidate is automatically generated from the body (S205). In this method, the text in the body of the reply mail is compared with a standard text that has been registered in advance, such as “What”, and a text with a high degree of coincidence is detected as a candidate for Subject. Alternatively, the subject may be created by the process shown in FIG. Thereafter, the operator is notified of the automatically generated subject candidate and the fact that the current subject does not match the content of the text using the display unit 104 (S206).

  A plurality of Subject candidates may be generated and selected by the operator. Next, the operator determines whether to modify the subject or send it back as it is, and inputs from the input unit 105 (S207). At this time, when correcting, it returns to step S101 and re-inputs Subject. If not corrected, the mail is returned as it is (S204). When the automatically generated subject candidate is used, the subject is replaced with the subject of the reply mail and the mail is transmitted (S204).

  If the Subject and the content of the body of the reply mail match in step S203 (if they are related), the reply mail is transmitted as it is in step S204.

FIG. 6 is a flowchart showing processing for automatically creating a Subject candidate.
The sentence quoted at the time of reply mail creation is distinguished from the created sentence, and a newly created sentence excluding the quoted sentence is extracted (S1001). If there is a greeting at the beginning of the extracted sentence, the greeting is deleted (S1002). Next, the subject at the beginning of the text is extracted (S1003). A character string “about” is added to the extracted subject, and this is used as a Subject (S1004).

  In addition, when the same subject is repeatedly used in the newly created text other than the subject at the beginning of the sentence, the subject may be extracted and a character string “about” may be added as a candidate for the subject. Alternatively, a plurality of Subject candidates may be created by these methods.

FIG. 7 is a diagram illustrating an example of a reply mail for explaining subject generation processing.
In this reply mail, the line indicated by “>” indicates the content of the received mail. In addition, the contents of the subject of the received mail are described in the first line indicated by “>”. That is, it can be seen that the subject of the received mail was “Re: about image quality problem”. In the conventional technology, when a reply is made to such a received mail, the subject of the reply mail is “Re: about image quality problem” or the like. However, in reality, the content of the body of the reply mail has changed from the image quality problem to the start time, and does not match the content of the Subject. In the prior art, an operator often replies mail with the Subject as it is.

In the present embodiment, when a mail is replied, as described in the flow of FIG. 4, for the reply to the mail, the greeting text and the quoted part from the received mail are excluded from the body of the reply mail (FIG. 4). Steps S901 and S902). This process
“Startup time exceeds specification value As a result of measuring the current ability, it is out of specification value.

We will add it to the problem list, so please investigate as soon as possible. ]
Will be left behind. Next, it is confirmed whether the word “image quality” which is the subject of the Subject is used in the text (step S904 in FIG. 4). Here, since the extracted text is not used, it is determined that the contents do not match (S908).

  If they do not match, a Subject is created from the contents of the text as described in FIG. First, the subject at the beginning of the sentence excluding the above-mentioned greeting and the quoted part is extracted. In this case, it becomes “start-up time”. The word “about” is added to the extracted subject, and a subject “about activation time” is created as a candidate.

[Third Embodiment]
FIG. 8 is a flowchart showing a process for creating a reply mail performed by the electronic mail transmitting / receiving apparatus according to the third embodiment.

  The operator creates a reply mail for the received mail (S301). The e-mail transmitting / receiving apparatus analyzes the content of the text of the created reply mail (S302). The analyzed contents of the body are compared with the contents of the subject of the reply mail (S303).

  When the Subject and the content of the body of the reply mail do not match (if they are not related) (NO in S303), a Subject candidate is automatically generated from the body (S305).

  Thereafter, the original subject is replaced with the created candidate candidate (S306). After the replacement of the subject, a mail is returned (S304).

  A plurality of Subject candidates may be generated and selected by the operator. If the Subject and the content of the body of the reply mail match in step S303 (if they are related), the reply mail is transmitted as it is in step S304.

  Thereby, when the subject of the reply mail is different from the body, it can be replaced with the automatically generated subject.

[Fourth Embodiment]
FIG. 9 is a flowchart showing a process for creating a reply mail performed by the electronic mail transmitting / receiving apparatus according to the fourth embodiment.

  The operator creates a reply mail for the received mail (S401). The electronic mail transmitting / receiving apparatus analyzes the content of the text of the created reply mail (S402). The content of the analyzed body is compared with the content of the subject of the reply mail (S403).

  If the Subject and the content of the body of the reply mail do not match (if they are not related) (NO in S403), Subject candidates are automatically generated from the body (S405).

  Thereafter, the Subject candidate is added to the original Subject (S406). A mail is replied after correcting the subject (S404).

  A plurality of Subject candidates may be generated and selected by the operator. If the Subject and the content of the body of the reply mail match in step S403 (if they are related), the reply mail is transmitted as it is in step S304.

  As a result, when the subject of the reply mail is different from the main text, the automatically generated subject can be added to the original subject.

[Fifth Embodiment]
FIG. 10 is a flowchart showing a process for creating a reply mail performed by the electronic mail transmitting / receiving apparatus according to the fifth embodiment.

  The operator creates a reply mail for the received mail (S501). The electronic mail transmission / reception apparatus analyzes the content of the text of the created reply mail (S502). The analyzed contents of the body are compared with the contents of the subject of the reply mail (S503).

  If the Subject and the content of the text of the reply mail do not match (if they are not related) (NO in S503), a Subject candidate is automatically generated from the text (S505).

  Thereafter, the Subject of the reply mail is added to the text (S506). Thereafter, the subject of the reply mail is replaced with the automatically generated subject, and then the mail is returned (S504).

  A plurality of Subject candidates may be generated and selected by the operator. If the Subject and the contents of the body of the reply mail match in step S503 (if they are related), the reply mail is transmitted as it is in step S504.

  Thereby, when the subject of the reply mail is different from the body, it can be replaced with the automatically generated subject and the original subject can be added to the body.

[Sixth Embodiment]
FIG. 11 is a flowchart showing a process for creating a reply mail performed by the electronic mail transmitting / receiving apparatus according to the sixth embodiment.

  The operator creates a reply mail for the received mail (S601). The electronic mail transmission / reception apparatus analyzes the content of the text of the created reply mail (S602). The analyzed contents of the body are compared with the contents of the subject of the reply mail (S603).

  If the Subject and the content of the body of the reply mail do not match (if they are not related) (NO in S603), it is determined whether there is a standard text (such as a keyword) registered in advance in the text (S605). . If there is, it is determined that it is a reply mail related to the received mail (YES in S605), and the reply mail is transmitted as it is (S604). The pre-registered fixed text is, for example, sentences such as “title”, “inquiry”, “request”, and the like.

  If it is determined that the fixed phrase is not included (NO in S605), the Subject is corrected (S606), and a reply mail is transmitted after the correction (S604). As the correction of the subject, correction by manual input by the user, correction by automatically generating the subject, correction by user selection, and the like can be adopted.

[Seventh Embodiment]
FIG. 12 is a flowchart showing a process at the time of reply mail creation performed by the electronic mail transmitting / receiving apparatus according to the seventh embodiment.

  The operator creates a reply mail for the received mail (S701). The electronic mail transmitting / receiving apparatus analyzes the content of the text of the created reply mail (S702). The analyzed contents of the body are compared with the contents of the subject of the reply mail (S703).

  If the Subject and the content of the body of the reply mail do not match (if they are not related) (NO in S703), it is determined whether the reply count (repeat repeat count) is within a preset count (S705). ). If it is within the set number of replies (YES in S705), the reply mail is transmitted as it is (S704).

  If the number of replies exceeds the set number (NO in S705), the operator is notified using the display unit 104 that the Subject does not match the text content (S706). The operator determines whether to modify the subject or send it back as it is, and inputs the determination result from the input unit 105 (S707). When correcting, Subject is input again (S701). If not corrected, the mail is returned as it is (S704).

  Repeated mail transmission / reception process such as receiving mail, sending reply mail to that mail, receiving reply mail to that mail, etc. If the number of repetitions increases, the content of the mail body tends to move away from the original subject There is. For this reason, in this embodiment, it is determined whether or not the subject is to be corrected based on the number of repetitions of the reply.

  Note that when NO in step S705, the process of step S606 in FIG. 11 may be performed.

[Eighth Embodiment]
FIG. 13 is a flowchart showing a process for creating a reply mail performed by the electronic mail transmitting / receiving apparatus according to the eighth embodiment.

  The operator creates a reply mail for the received mail (S801). The electronic mail transmitting / receiving apparatus determines whether the number of reply mail creations (repeat repetitions) is within a preset number (S802). If it is within the set number of times (YES in S802), the reply mail is transmitted as it is (S803).

  If the set number of replies has been exceeded (NO in S802), a notification requesting confirmation of whether the Subject matches the body of the reply mail is made (S804). However, if it has already been changed from the original Subject, notification is not performed even if the set number of times has been exceeded.

  When the operator who has received the notification corrects the subject, the subject is input again (S801). If not corrected, the mail is returned as it is (S803).

[Effects of the embodiment]
According to the above embodiment, there is an effect that it is possible to prevent a mail from being replied with a Subject different from the content of the text.

[Others]
The present invention can be implemented for an electronic mail transmission / reception apparatus such as an MFP, a facsimile apparatus, and a PC.

  Further, the processing in the above-described embodiment may be performed by software or by using a hardware circuit.

  In addition, a program for executing the processing in the above-described embodiment can be provided, and the program is recorded on a recording medium such as a CD-ROM, a flexible disk, a hard disk, a ROM, a RAM, and a memory card and provided to the user. You may decide to do it. The program may be downloaded to the apparatus via a communication line such as the Internet.

  In addition, it should be thought that the said embodiment is an illustration and restrictive at no points. The scope of the present invention is defined by the terms of the claims, rather than the description above, and is intended to include any modifications within the scope and meaning equivalent to the terms of the claims.

It is a block diagram which shows the structure of the email transmission / reception apparatus used for the email system in the 1st Embodiment of this invention. It is a block diagram which shows the hardware constitutions of the email transmission / reception apparatus of FIG. It is a flowchart which shows the process at the time of the reply mail preparation which the electronic mail transmission / reception apparatus in 1st Embodiment performs. It is a flowchart which shows the process performed by step S102 and S103 of FIG. 3 which analyzes the reply mail text and compares it with Subject. It is a flowchart which shows the process at the time of the reply mail preparation which the electronic mail transmission / reception apparatus in 2nd Embodiment performs. It is a flowchart which shows the process which creates a Subject candidate automatically. It is a figure which shows the example of the reply mail for demonstrating the production | generation process of Subject. It is a flowchart which shows the process at the time of the reply mail preparation which the electronic mail transmission / reception apparatus in 3rd Embodiment performs. It is a flowchart which shows the process at the time of the reply mail preparation which the electronic mail transmission / reception apparatus in 4th Embodiment performs. It is a flowchart which shows the process at the time of the reply mail preparation which the electronic mail transmission / reception apparatus in 5th Embodiment performs. It is a flowchart which shows the process at the time of the reply mail preparation which the electronic mail transmission / reception apparatus in 6th Embodiment performs. It is a flowchart which shows the process at the time of the reply mail preparation which the electronic mail transmission / reception apparatus in 7th Embodiment performs. It is a flowchart which shows the process at the time of the reply mail preparation which the electronic mail transmission / reception apparatus in 8th Embodiment performs.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 101 Mail receiving part, 102 E-mail control part, 103 Mail storage part, 104 Display part, 105 Input part, 106 Mail text analysis part, 107 Text content comparison part, 108 Mail reply part

Claims (15)

An e-mail transmission / reception device for transmitting / receiving e-mail,
A reception means for accepting the creation of a reply email for the received email;
Analyzing means for analyzing the content of the body of the created reply mail;
Comparison means for comparing the contents of the subject of the reply mail with the contents of the body of the analyzed reply mail;
An e-mail transmission / reception apparatus comprising: notifying means for notifying when the contents of the subject of the reply mail do not match the contents of the text based on the comparison result of the comparing means. An e-mail transmission / reception device for transmitting / receiving e-mail,
A reception means for accepting the creation of a reply email for the received email;
Analyzing means for analyzing the content of the body of the created reply mail;
Comparison means for comparing the contents of the subject of the reply mail with the contents of the body of the analyzed reply mail;
An e-mail transmission / reception apparatus comprising: a generation unit that generates a new subject content when the content of the subject of the reply mail does not match the content of the body text based on a comparison result of the comparison unit.   3. The electronic device according to claim 2, further comprising notification means for notifying the fact that the subject of the reply mail does not match the content of the main body and the content of the new subject generated. Mail transmission / reception device.   The electronic mail transmitting / receiving apparatus according to claim 2, further comprising replacement means for replacing the content of the subject of the reply mail with the generated content of the new subject.   The electronic mail transmitting / receiving apparatus according to claim 4, wherein the original Subject before replacement is added to the text.   The electronic mail transmitting / receiving apparatus according to claim 2, wherein the contents of the generated new subject are added to the original subject.   7. The electronic mail transmission / reception according to claim 1, wherein when a specific keyword is included in the body of the reply mail, the content of the subject of the reply mail matches the content of the body. apparatus.   The electronic mail transmitting / receiving apparatus according to any one of claims 1 to 7, wherein if the number of replies is less than a predetermined number, the contents of the subject of the reply mail match the contents of the text. An e-mail transmission / reception device for transmitting / receiving e-mail,
A reception means for accepting the creation of a reply email for the received email;
An e-mail transmission / reception apparatus comprising: a processing unit that performs notification or generates the content of a new subject of the reply mail when the number of reply replies is a predetermined number or more. A method for controlling an e-mail transmission / reception apparatus for transmitting / receiving e-mail,
A reception step for accepting the creation of a reply email for the received email;
An analysis step of analyzing the content of the body of the created reply mail;
A comparison step of comparing the contents of the subject of the reply mail with the contents of the body of the analyzed reply mail;
A control method for an e-mail transmission / reception apparatus, comprising: a notification step of performing a notification when the content of the subject of the reply mail does not match the content of the text based on the comparison result of the comparison step. A method for controlling an e-mail transmission / reception apparatus for transmitting / receiving e-mail,
A reception step for accepting the creation of a reply email for the received email;
An analysis step of analyzing the content of the body of the created reply mail;
A comparison step of comparing the contents of the subject of the reply mail with the contents of the body of the analyzed reply mail;
A control method for an e-mail transmission / reception apparatus, comprising: a generation step of generating a new subject content when the content of the subject of the reply mail does not match the content of the text based on the comparison result of the comparison step . A method for controlling an e-mail transmission / reception apparatus for transmitting / receiving e-mail,
A reception step for accepting the creation of a reply email for the received email;
A control method for an e-mail transmitting / receiving apparatus, comprising: a step of notifying when the number of repetitive replies is equal to or greater than a predetermined number, or generating a new Subject content of the reply mail. A control program for an e-mail transmission / reception device for transmitting / receiving e-mail,
A reception step for accepting the creation of a reply email for the received email;
An analysis step of analyzing the content of the body of the created reply mail;
A comparison step of comparing the contents of the subject of the reply mail with the contents of the body of the analyzed reply mail;
A control program for an e-mail transmission / reception apparatus, which causes a computer to execute a notification step of notifying when the content of the subject of the reply mail does not match the content of the body text based on the comparison result of the comparison step. A control program for an e-mail transmission / reception device for transmitting / receiving e-mail,
A reception step for accepting the creation of a reply email for the received email;
An analysis step of analyzing the content of the body of the created reply mail;
A comparison step of comparing the contents of the subject of the reply mail with the contents of the body of the analyzed reply mail;
An e-mail transmission / reception device that causes a computer to execute a generation step of generating a new subject content when the content of the subject of the reply email does not match the content of the body text based on the comparison result of the comparison step. Control program. A control program for an e-mail transmission / reception device for transmitting / receiving e-mail,
A reception step for accepting the creation of a reply email for the received email;
A control program for an e-mail transmission / reception apparatus that causes a computer to execute a processing step of performing notification or generating a new Subject content of the reply mail when the number of reply replies is equal to or greater than a predetermined number.

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