JP2008041079A - Point management system and point management method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a point management system, and a point management method requiring no communication environment in a store nor a new card to be issued. <P>SOLUTION: In the point management system having a store terminal installed at a store, a management server which manages customer information of the store and a portable terminal connectable with the management server through a network, the store terminal has an input means, an encoding means and an output means, the portable terminal has a reading means and a communication means and the management server has a communication means, a decoding means and a storage means. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a point management system and a point management method.

  Large stores such as supermarkets and mass retailers provide points incentive services that give points to customers who have purchased products and provide privilege services to the customers according to the accumulated points.

  In recent years, a point management system using a magnetic card or an IC card has been put into practical use as a method for realizing a point incentive service. This point management system includes a membership card issued to a customer from the store side, a store terminal installed in the store, and a point management server connected to the store terminal via a communication line.

In the above, the store terminal reads information such as an ID number from the membership card presented from the customer to the store at the time of product purchase, and transmits it to the point management server together with information such as the payment price. On the other hand, the point management server calculates the points to be given to the customer based on the information received from the store terminal, and manages the accumulated number of points given to the customer by storing the calculated points (for example, patent document) 1 and Patent Document 2).
JP 2002-260096 A JP 2004-199140 A

  However, in the point management system, it is necessary to connect the store terminal and the point management server using a communication line. That is, a communication environment must be prepared on the store side, and the cost burden on the store side becomes a problem.

  In the point management system, the store needs to issue a new card to a customer who uses the point service. That is, the card issue cost burden of the store becomes a problem. In addition, in order to use the point service, the burden on the customer that a new card must be additionally possessed becomes a problem.

  Therefore, an object of the present invention is to provide a point management system and a point management method that do not require a communication environment on the store side and that do not require a new card.

A first aspect of the present invention is a point management system comprising: a store terminal installed in a store; a management server that manages customer information of the store; and a portable terminal that can be connected to the management server via a network. The store terminal includes customer specifying information for specifying the customer and input means for receiving input of point information to be given to the customer, the customer specifying information, the point information, and a store for specifying the store. Encoding means for encoding specific information to create registration information; and output means for recording the registration information on a recording medium, wherein the portable terminal reads out the registration information from the recording medium; Communication means for transmitting the registration information to the management server, wherein the management server receives the registration information from the portable terminal; Decoding means for restoring the customer specifying information, the point information, and the store specifying information from record information, and a storage means for storing the customer specifying information, the point information, and the store specifying information in association with each other And a point management system.

  The second aspect of the present invention is a store terminal installed in a store, wherein the customer specifying information for specifying a customer of the store and the input means for receiving input of point information to be given to the customer, and the customer specifying information A store terminal comprising: encoding means for encoding the point information and store specifying information for specifying the store to create registration information; and output means for recording the registration information on a recording medium.

  A third aspect of the present invention is a store terminal program to be executed by a store terminal installed in a store, and accepts input of customer specifying information for specifying a store customer and point information to be given to the customer Encoding means for encoding the customer specifying information, the point information, and the store specifying information for specifying the store to create registration information, and an output means for recording the registration information on a recording medium, It is a store terminal program to be realized in the store terminal.

  The fourth aspect of the present invention is a management server for managing customer information of a store, customer specifying information for specifying the customer of the store, point information to be given to the customer, and store specifying information for specifying the store Communication means for receiving registration information encoded from the mobile terminal, decoding means for restoring the customer identification information, the point information, and the shop identification information from the registration information, the customer identification information, the point And a storage unit that stores the information and the store specifying information in association with each other.

  A fifth aspect of the present invention is a management server program to be executed by a management server that manages customer information of a store, customer specifying information for specifying a customer of the store, point information to be given to the customer, and the Communication means for receiving from the mobile terminal registration information that encodes shop specifying information for specifying a shop; and decoding means for restoring the customer specifying information, the point information, and the shop specifying information from the registration information; A storage server program that causes the management server to realize storage means for storing the customer identification information, the point information, and the store identification information in association with each other.

  A sixth aspect of the present invention is a point management system comprising: a store terminal installed in a store; a management server that manages customer information of the store; and a portable terminal that can be connected to the management server via a network. The point management method is implemented by the store terminal accepting input of customer specifying information for specifying the customer and point information to be given to the customer, the customer specifying information, the point information, and the store The registration information is created by encoding the store specifying information for specifying the information, the registration information is recorded on a recording medium and output, the portable terminal reads the registration information from the recording medium, and the management of the registration information is performed. And the management server receives the registration information from the mobile terminal, and from the registration information, the customer specifying information, the point information, and The store and restore specific information, the customer specific information, which is the point information, and point management method of one another in correspondence storing the shop identification information.

A seventh aspect of the present invention is a point management system comprising: a store terminal installed in a store; a management server that manages customer information of the store; and a portable terminal that can be connected to the management server via a network. And the said store terminal encodes the input information which receives the input of the point information provided to the customer of the said store, and the store specific information which specifies the said point information and the said store, and creates registration information And output means for outputting the registration information to at least one of a recording medium and a display device, and the portable terminal reads the registration information output from the store terminal, and the registration information Communication means for transmitting to the management server, wherein the management server receives the registration information from the portable terminal, and the portable Decrypting means for extracting customer specifying information for specifying the customer based on information received from the end and restoring the point information and the store specifying information from the registered information, the customer specifying information, the point information, and And a storage unit that stores store identification information in association with each other.

  According to an eighth aspect of the present invention, there is provided a store terminal installed in a store, input means for receiving input of point information to be given to the customer of the store, store information specifying the point information and the store. A store terminal comprising: encoding means for encoding to generate registration information; and output means for outputting the registration information to at least one of a recording medium and a display device.

  A ninth aspect of the present invention is a store terminal program to be executed by a store terminal installed in a store, the input means for receiving input of point information to be given to a customer of the store, the point information and the store A store terminal that realizes, on the store terminal, an encoding unit that encodes store specifying information for specifying a registration information to generate registration information and an output unit that outputs the registration information to at least one of a recording medium and a display device Program.

  A tenth aspect of the present invention is a management server for managing customer information of a store, and registration information obtained by encoding point information to be given to the customer of the store and store specifying information for specifying the store from a portable terminal. Receiving communication means; extracting customer specifying information for specifying the customer based on information received from the portable terminal; and decoding means for restoring the point information and the store specifying information from the registration information; and the customer And a storage unit that stores the specific information, the point information, and the store specific information in association with each other.

  An eleventh aspect of the present invention is a management server program that is executed by a management server that manages customer information of a store, and encodes point information to be given to the customer of the store and store specifying information that specifies the store Communication means for receiving the registered information from the portable terminal, and extracting customer identifying information for identifying the customer based on the information received from the portable terminal, and restoring the point information and the store identifying information from the registered information A management server program that causes the management server to realize decryption means and storage means for storing the customer specifying information, the point information, and the store specifying information in association with each other.

  A twelfth aspect of the present invention is a point management system comprising a store terminal installed in a store, a management server that manages customer information of the store, and a portable terminal that can be connected to the management server via a network. The point management method implemented by the method, wherein the store terminal accepts input of point information to be given to the customer of the store, and creates registration information by encoding the point information and store specifying information for specifying the store The registration information is output to at least one of a recording medium or a display device, and the portable terminal reads the registration information output from the store terminal, transmits the registration information to the management server, and A management server receives the registration information from the mobile terminal, and specifies customer information based on the information received from the mobile terminal. The point information and the shop identification information from the registration information restored is extracted, said customer identification information, which is the point information, and point management method of one another in correspondence storing the shop identification information.

According to a thirteenth aspect of the present invention, a store terminal installed in a store, a management server connected to the store terminal via a network and managing customer information of the store, and the management server connectable via a network A portable information terminal, wherein the store terminal receives input of point information to be given to a customer of the store, transaction information for specifying a transaction between the customer and the store, and Encoding means for encoding store specifying information for specifying the store to create registration information, output means for outputting the registration information to at least one of a recording medium and a display device, the transaction information, and the store specifying Transmitting means for transmitting the information and the point information to the management server, wherein the portable terminal is a registration information output from the store terminal. Reading means, and communication means for transmitting the registration information to the management server, wherein the management server receives the registration information from the portable terminal, and receives the transaction information from the store terminal, the store The communication means for receiving the identification information and the point information, and the customer identification information for identifying the customer based on the information received from the portable terminal are extracted, and the transaction information and the store identification information are extracted from the registration information. The decryption means to restore, the information received from the store terminal and the information restored by the decryption means are compared, and if they match, the customer identification information, the point information, the transaction information, and And a storage unit that stores store identification information in association with each other.

  14th aspect of this invention is a store terminal installed in a store, Comprising: The input means which receives the input of the point information provided to the customer of the said store, The transaction information which specifies the transaction with the said customer and the said store And encoding means for encoding store specifying information for specifying the store to create registration information, output means for outputting the registration information to at least one of a recording medium and a display device, the transaction information, and the store It is a store terminal provided with specific information and the transmission means which transmits the said point information to the said management server.

  A fifteenth aspect of the present invention is a store terminal program to be executed by a store terminal installed in a store, the input means for receiving input of point information to be given to the customer of the store, the customer and the store Encoding means for encoding transaction information for specifying the transaction and store specifying information for specifying the store to create registration information; and output means for outputting the registration information to at least one of a recording medium and a display device; , A store terminal program that causes the store terminal to realize the transaction information, the store specifying information, and the transmission means for transmitting the point information to the management server.

  A sixteenth aspect of the present invention is a management server for managing store customer information, wherein the registration information is received from the portable terminal, and the transaction information, the store specifying information, and the point are received from the store terminal. A communication means for receiving information; and a decoding means for extracting the customer specifying information for specifying the customer based on the information received from the portable terminal and restoring the transaction information and the shop specifying information from the registration information; The information received from the store terminal is compared with the information restored by the decryption means, and if they match, the customer specifying information, the point information, the transaction information, and the store specifying information are mutually And a storage unit that stores the data in association with each other.

  A seventeenth aspect of the present invention is a management server program that is executed by a management server that manages store customer information, the registration information is received from the mobile terminal, the transaction information from the store terminal, The communication means for receiving the store specifying information and the point information, and the customer specifying information for specifying the customer based on the information received from the portable terminal are extracted, and the transaction information and the store specifying information are extracted from the registration information. Comparing the information received from the store terminal with the information restored by the decryption means, and if they match, the customer identification information, the point information, the transaction information, And storage means for storing the store specifying information in association with each other, the management server program for realizing the management server.

According to an eighteenth aspect of the present invention, a store terminal installed in a store, a management server connected to the store terminal via a network and managing customer information of the store, and the management server connectable via a network A point management method implemented by a point management system comprising a portable terminal, wherein the store terminal accepts input of point information to be given to a customer of the store and identifies a transaction between the customer and the store The transaction information and the store identification information for identifying the store are encoded to create registration information, the registration information is output to at least one of a recording medium or a display device, the transaction information, the store identification information, and The point information is transmitted to the management server, and the portable terminal reads the registration information output from the store terminal, and the registration Information is transmitted to the management server, and the management server receives the registration information from the mobile terminal, and also receives the transaction information, the store specifying information, and the point information from the store terminal, and the mobile terminal The customer identification information for identifying the customer is extracted based on the information received from the information, the transaction information and the store identification information are restored from the registration information, and the information received from the store terminal and the decoding means are restored. In the point management method, the customer identification information, the point information, the transaction information, and the store identification information are stored in association with each other when they match each other.

  According to the invention described in claims 1 to 12, it is possible to provide a point management system and a point management method that do not require a communication environment on the store side and do not need to issue a new card. it can.

  Further, according to the inventions of claims 13 to 18, it is possible to provide a point management system and a point management method that do not require a new card issue. Furthermore, only transaction information and store identification information are output from the store terminal to the mobile terminal, and no point information is output. Therefore, leakage to point information or a third party can be prevented.

<First Embodiment of the Present Invention>
First, a first embodiment of the present invention will be described with reference to the drawings.

  In the drawings to be referred to, FIG. 1 shows a schematic configuration diagram of a point management system according to a first embodiment of the present invention. FIG. 2: shows the schematic block diagram of the shop terminal concerning the 1st Embodiment of this invention. FIG. 3: shows the schematic block diagram of the portable terminal and management server concerning the 1st Embodiment of this invention. Moreover, FIG. 4 shows a mode that the encoding means of the shop terminal concerning the 1st Embodiment of this invention produces a two-dimensional code. FIG. 5 shows an operation flow of the point management method implemented by the point management system according to the first embodiment of the present invention.

(1) Configuration of Point Management System First, the configuration of the point management system according to the present embodiment will be described with reference to FIG.

  The point management system according to the present embodiment can be connected to the management server 60 via the store terminal 20 installed in the store, a management server 60 for managing points to be given to customers of the store, and the network 50. Mobile terminal 40.

  In the above description, the store is not necessarily limited to one location, and may be a plurality of locations. One store terminal 20 may be installed per store, or a plurality of store terminals 20 may be installed. The network 50 is assumed to be a mobile phone network, but is not limited to this, and any network such as the Internet, a public telephone network, or a private line communication network may be used.

  Below, each structure of the above-mentioned store terminal 20, the portable terminal 40, and the management server 60 is demonstrated using FIG.2 and FIG.5.

(1-1) Configuration of Store Terminal As shown in FIG. 2, the store terminal 20 according to the present embodiment includes a CPU (Central Processing Unit) 21a, a RAM (Random Access Memory) 21b, a storage unit 21c such as an HDD, a watch The computer 21 includes a unit 21d, a card reader unit 21e, an external connection port 21f, a key input unit 21g, a display unit 21h, a sound generation unit 21i, and a printer unit 21j. The blocks constituting the computer 21 are connected to each other via an internal bus and can exchange data.

  Among the above blocks, the card reader unit 21e, the external connection port 21f, and the key input unit 21g function as a data input unit to the computer 21. Among these, the card reader unit 21e reads information such as an ID number from the member card 10 such as an IC card or a magnetic card presented by a customer. Further, for example, a barcode reader 22 is connected to the external connection port 21f, and a product code and a sales price of a product to be purchased by a customer are read out. The key input unit 21g inputs data to the computer 21 by a store or customer operation.

  On the other hand, the display unit 21h, the sound generation unit 21i, and the printer unit 21j function as a data output unit from the computer 21. Among these, the display unit 21h includes a display device, and displays a data input screen, a result confirmation screen, and the like for a store or a customer. In addition, the voice generation unit 21i reads a guide voice or the like for prompting the store or the customer to input data. Then, the printer unit 21j prints and outputs a two-dimensional code 31 as registration information, which will be described later, on paper (for example, a receipt or a point ticket) 30 as a recording medium.

  The storage unit 21c of the store terminal 20 stores a store terminal program (not shown). The store terminal program is read from the storage unit 21c to the RAM 21b and executed by the CPU 21a. The store terminal program implements input means 22a, encoding means 22b, and output means 22c in the store terminal 20. Hereinafter, each of these means will be described.

(A) Input Means First, the input means 22a realized in the store terminal 20 will be described. The input means 22a in this embodiment acquires customer specific information, transaction information, store specific information, and point information, and holds them in the RAM 21b.

  In the above, customer specifying information is information necessary for specifying a customer who has visited a store or a customer who has made a transaction at a store. Examples of the customer identification information include an ID number recorded in advance on the membership card 10 already owned by the customer, a pair of ID number and password preset by the customer or store, or a mobile phone phone owned by the customer. A number or the like can be used. Here, the customer specific information is input via the card reader unit 21e or the key input unit 21g.

  Further, in the above, the transaction information is information necessary for specifying a transaction performed in the store. As the transaction information, for example, a transaction establishment time based on the clock unit 21d, an ID number automatically generated sequentially, or the like can be used. The transaction information is input from the key input unit 21g each time a transaction is established by an operation of a store employee. Note that the transaction information may be automatically created by the input means 22a when the transaction is established, according to information read from the barcode reader 22 (for example, a product code or a sales price).

Further, in the above, the store specifying information is information necessary for specifying the store where the store terminal 20 is installed. As the store specifying information, for example, an ID number uniquely assigned to each store terminal 20 can be used. The store specifying information is registered in the store terminal 20 in advance.

  Moreover, the point information in the above indicates the number of points given to the customer by the store. In this case, it is treated as an added value of points. The point information is not limited to the above, and may indicate the number of points that the customer declares to the store. In this case, it is treated as a point subtraction value. The point information is input from the key input unit 21g each time the customer visits the store or when a transaction is established, mainly by operations of store employees. Note that the point information may be automatically calculated by the input means 22a when a transaction is established, in accordance with information read from the barcode reader 22 (for example, a product code or a sales price).

(B) Encoding means Subsequently, the encoding means 22b realized in the store terminal 20 will be described with reference to FIG.

  The encoding means 22b in this embodiment encrypts the customer specific information, transaction information, store specific information, and point information mentioned above, and creates the registration information 32 (S3).

  Thereafter, the encoding unit 22b encodes the registration information 32 and the registration destination address 33 together to create a two-dimensional code 31 such as a QR code (S4). Here, the registration destination address 33 is information for specifying the address information of the management server 60. In the embodiment of the present invention, the e-mail address of the management server 60 is used, but the URL of the management server 60 may be used. The registration destination address 33 is not encrypted.

(C) Output Unit Next, the output unit 22c realized in the store terminal 20 will be described. The output unit 22c in the present embodiment records the two-dimensional code 31 created by the encoding unit 22b on a recording medium. The output means 22c in the present embodiment uses the printer unit 21j to print and output the above-described two-dimensional code 31 on the paper 30 as a recording medium.

  The above is the configuration of the store terminal 20 according to the present embodiment. In addition, the structure of the store terminal in this invention is not restricted to the above-mentioned structure, (1) CPU, RAM, and a memory | storage device for executing the above-mentioned store terminal program, (2) Customer specific information, point information, And a data input unit for inputting transaction information, and (3) a data output unit for outputting registration information and a registration destination address to a recording medium, the apparatus is used for a personal computer or a POS system. It is also possible to use a cash register.

(1-2) Configuration of Mobile Terminal As shown in FIG. 3, the mobile terminal 40 includes a reading unit 41 a for reading registration information from a recording medium, a communication unit 41 b for transmitting registration information to the management server 60, and It has. As the mobile terminal 40 according to the present embodiment, for example, a camera-equipped mobile phone can be used.

  The reading means 41a of the mobile terminal 40 uses a camera provided in the mobile phone to photograph the two-dimensional code 31 written on the paper 30 output from the store terminal 20. Then, the reading unit 41a extracts the registration information 32 and the registration destination address 33 (the e-mail address of the management server 60) from the photographed two-dimensional code 31.

  The communication means 41 b of the portable terminal 40 is connected to the management server 60 via the network 50. Then, the communication unit 41 b creates an e-mail 70 describing the extracted registration information 32 and transmits it to the management server 60. In addition, the communication unit 41 b receives the electronic mail 71 from the management server 60.

  In transmitting the e-mail 70, it does not matter who is the owner of the mobile terminal 40 and who operates the mobile terminal 40, whether it is a customer, a store, or others. You may be a third party. As described later, when registering point information, a customer-specific point information browsing site is constructed, and the URL information and the like are returned from the management server 60 to the mobile terminal 40. Therefore, it is preferable that the customer himself / herself transmits the e-mail 70 using the portable terminal 40 owned by the customer only for the first transmission.

(1-3) Configuration of Management Server As shown in FIG. 3, the management server 60 is configured as a computer 61 that includes a CPU 61a, a RAM 61b, a storage unit 61c such as an HDD, and a communication port 61d. The blocks constituting the computer 61 are connected to each other via an internal bus and can exchange data. The communication port 61d is connected to the portable terminal 40 via the network 50.

  The storage server 61c of the management server 60 stores a management server program. The management server program is read from the storage unit 61c to the RAM 61b and executed by the CPU 61a. The management server program implements communication means 62a, decryption means 62b, and storage means 62c in the management server 60. Hereinafter, each of these means will be described.

(A) Communication Unit The communication unit 62a realized in the management server 60 receives the email 70 from the portable terminal 40 using the communication port 61d. In addition, the communication unit 62 a transmits an e-mail 71 created by the browsing site creation unit 62 d described later to the mobile terminal 40 that is the transmission source of the e-mail 70.

(B) Decryption means The decryption means 62b realized in the management server 60 decrypts the registration information 32 described in the e-mail 70, and the above-mentioned customer specifying information, transaction information, store specifying information, and point information Is stored in the RAM 61b.

(C) Storage Unit The storage unit 62c realized in the management server 60 refers to the above-described transaction information and confirms whether or not the same transaction has already been registered. At this time, not only the transaction information but also the store identification information and the customer identification information may be used (together) to confirm whether or not the same transaction has already been registered. If the same transaction has not yet been registered, the restored customer identification information, transaction information, store identification information, and point information are stored in association with each other. Thereby, the accumulated point information for each customer and each store can be managed. On the other hand, when the same transaction is already registered, the restored customer identification information, transaction information, store identification information, and point information are not registered. Thereby, double addition of points can be prevented.

(D) Browsing Site Creation Unit The browsing site creation unit 62d realized in the management server 60 creates a browsing site for browsing the latest point information owned by the customer. The browsing site corresponds to a homepage constructed on the management server 60, for example. This home page can be restricted by using a password or the like, for example, and can thereby be a dedicated page that can be referred to only by the customer. Note that the creation of this browsing site is executed only at the first registration for the customer. Then, after creating the browsing site, the browsing site creating unit 62d creates an e-mail 71 in which address information such as a URL related to the browsing site is described and passes it to the communication unit 62a.

(2) Point Management Method Next, the point management method implemented by the above point management system will be described with reference to FIG.

(2-1) Operation in store terminal 20 First, the input means 22a of the store terminal 20 acquires customer specifying information, transaction information, store specifying information, and point information, and holds them in the RAM 21b (S1, S2).

  Here, the customer specifying information is input by the customer bringing the membership card 10 into contact with the card reader unit 21e or operating the key input unit 21g. The store specifying information is obtained by automatically acquiring an ID number registered in advance in the store terminal 20. Further, the transaction information is input by the store employee operating the key input unit 21g when the transaction is established. The input means 22a may automatically create transaction information based on information read from the barcode reader 22 (product code or sales price) when the transaction is established. Also, the point information is input by the store employee operating the key input unit 21g when the customer visits the store or when a transaction is established. The input means 22a may automatically calculate the point information based on the read information (product code or sales price) from the barcode reader 22 when the transaction is established.

  Subsequently, the encoding means 22b of the store terminal 20 encrypts the customer specifying information, transaction information, store specifying information, and point information described above, and creates registration information 32 (S3). Thereafter, the encoding unit 22b encodes the registration information 32 and the registration destination address 33 (the e-mail address of the management server 60) together to create a two-dimensional code 31 (S4).

  Subsequently, the output unit 22c realized in the store terminal 20 uses the printer unit 21j to print and output the above-described two-dimensional code 31 on the paper 30 as a recording medium (S5).

(2-2) Operation in the mobile terminal 40 After that, the reading means 41a of the mobile terminal 40 (mobile phone with camera) uses the camera provided in the mobile terminal 40, and is described in the paper 30 output by the store terminal 20. The dimension code 31 is photographed (S6). Then, the reading unit 41a extracts the registration information 32 and the registration destination address 33 (the e-mail address of the management server 60) from the photographed two-dimensional code 31 (S7).

  Subsequently, the communication unit 41b of the portable terminal 40 creates an electronic mail 70 describing the extracted registration information 32 and transmits it to the management server 60 (S8).

(2-3) Operation in Management Server 60 Thereafter, the communication means 62a of the management server 60 receives the email 70 from the portable terminal 40 using the communication port 61d (S9).

  Subsequently, the decryption means 62b of the management server 60 decrypts the registration information 32 described in the e-mail 70, restores the above-described customer identification information, transaction information, store identification information, and point information to the RAM 61b. Hold (S10).

  Subsequently, the storage unit 62c realized in the management server 60 refers to the above-described transaction information and confirms whether or not the same transaction has already been registered (S11). At this time, not only the transaction information but also the store identification information and the customer identification information may be used (together) to confirm whether or not the same transaction has already been registered. If the same transaction has not yet been registered, the restored customer identification information, transaction information, store identification information, and point information are stored in association with each other (S12). On the other hand, if the same transaction has already been registered, the process ends without registering the restored customer identification information, transaction information, store identification information, and point information (S13).

  Subsequently, the browsing site creation means 62d realized in the management server 60 confirms whether or not a browsing site for the customer has been created (S14). And when the browsing site with respect to the said customer has not yet been created, the browsing site for browsing the point information which the said customer owns is created (S15). Then, after creating the browsing site, the browsing site creating unit 62d creates an e-mail 71 in which address information such as a URL related to the browsing site is described and passes it to the communication unit 62a. Thereafter, the communication means 62a transmits the e-mail 71 to the portable terminal 40 (S16). On the other hand, if a browsing site for the customer has already been created, the process ends (S17).

(2-4) Operation in the mobile terminal 40 Thereafter, the communication means 41b of the mobile terminal 40 receives the e-mail 71 from the management server 60 (S18). Then, the customer refers to the URL of the browsing site described in the e-mail 71 and accesses the browsing site dedicated to the customer (S19). Then, the customer registers necessary information such as a password, and restricts access to the browsing site (S20). Thereafter, only the customer himself / herself can access the URL and refer to the point information. If the customer registers the URL of the browsing site in the mobile terminal 40 (Bookmark registration), the convenience when using the point management service can be improved.

(3) Effect in this embodiment According to the point management system and the point management method in this embodiment, there exist the following effects (a)-(m).

(A) According to this embodiment, the network connection from the store terminal 20 to the management server 60 is unnecessary. Therefore, it is not necessary to provide a communication environment on the store side, and the store side does not need to bear a communication cost as a running cost. Further, the store terminal 20 does not need to have a communication interface, and the manufacturing cost of the store terminal 20 can be reduced.

(B) According to the present embodiment, for example, an ID number recorded in advance on the membership card 10 already owned by the customer, an ID number and password pair preset by the customer or the store, or a mobile phone owned by the customer A telephone number or the like of a telephone can be used as customer specifying information. That is, as long as there is information that can identify the customer, there is no need to issue a new membership card 10 in order to provide the point management service. Therefore, the card issuing cost on the store side can be reduced. In addition, the burden of card holding on the customer can be reduced.

(C) According to this embodiment, since the customer is specified using the above-described ID number or the like, the customer's anonymity can be ensured. In other words, the ID number is a code held by the customer's card and the points are stored in association with the ID number, so that the point management service can be provided without using any customer personal information. .

(D) According to the present embodiment, since point management is performed by the server, it is not necessary to write anything on the membership card 10 itself. Therefore, it is not necessary to install a card writer or the like on the store side, and the cost burden on the store side can be reduced.

(E) According to the present embodiment, the registration information 32 is encrypted by the store terminal 20, further encoded into the two-dimensional code 31 and output. Thereby, it is possible to prevent the registration information 32 from being falsified or leaked to a third party. In addition, by encoding the registration information 32 into the two-dimensional code 31, it can be easily read using a camera provided in a mobile phone terminal as the mobile terminal 40.

(F) According to this embodiment, the customer identification number and the store identification information are included in the two-dimensional code 31 as the registration information. Thereby, it becomes unquestioned how many owners of the portable terminal 40 and the person who performs transmission operation. That is, any number of portable terminals 40 may be used, and any number of people may perform a transmission operation. For example, when a mobile terminal owned by a customer does not have a camera, a transmission operation may be performed using another person's camera-equipped mobile terminal 40. Therefore, the convenience when using the point management service can be improved.

(G) According to the present embodiment, the encoding means 22b of the store terminal 20 encodes the registration information 32 and the registration destination address 33 (the e-mail address of the management server 60) into the two-dimensional code 31 and outputs it. The registration destination address 33 is not encrypted. Therefore, if the portable terminal 40 capable of automatically extracting the registration destination address 33 from the two-dimensional code 31 is used, the registration information 32 can be easily transmitted to the management server 60. For example, when a mobile phone terminal with a camera is used as the mobile terminal 40, by capturing the two-dimensional code 31 with this camera and automatically extracting the e-mail address of the management server 60 from the two-dimensional code 31, The transmission operation of the e-mail 70 becomes easy. As described above, by using a terminal that can capture the two-dimensional code 31 and automatically extract the registration destination address 33 as the portable terminal 40, the convenience when using the point management service can be improved. .

(H) According to the present embodiment, the two-dimensional code 31 as registration information is recorded and output on the paper 30 as a recording medium. At this time, the sales promotion effect can be improved by describing advertisements regarding stores and products handled, information on notifications to customers, and the like on the paper 30.

(I) According to this embodiment, delivery of the recording medium (paper 30) on which the two-dimensional code 31 is recorded is performed in the store where the store terminal 20 is installed. Therefore, the customer needs to go to the store, thereby expanding business opportunities on the store side.

(J) According to the present embodiment, the two-dimensional code 31 as registration information is recorded and output on paper as a recording medium. Thereby, not only at the time of transaction establishment or at the time of the store visit, but also at a later time, a plurality of cases can be registered, and the convenience of the point management service can be improved.

(K) According to the present embodiment, the registration information 32 includes transaction information, and the management server 60 refers to the transaction information using the storage unit 62c, and whether or not the same transaction has already been registered. Confirm. If the same transaction is already registered, the restored customer identification information, transaction information, store identification information, and point information are not registered. Thereby, double addition of points can be prevented.

(L) According to the present embodiment, a browsing site for the customer to browse his / her point information is created. And this browsing site can perform access restriction using a password etc., for example, and can make it an exclusive page which only a customer himself can refer. Thereby, the customer can browse the current point information through the Internet or the like at any time, and the convenience of the point management service can be improved.

(M) According to the present embodiment, the URL of the browsing site for the customer to browse his / her point information is automatically returned to the portable terminal 40 when the e-mail 70 at the time of initial registration is transmitted. Is done. Therefore, it is possible to easily notify the URL related to the customer-specific browsing site, and the convenience of the point management service can be improved.

<Second Embodiment of the Present Invention>
Next, a second embodiment of the present invention will be described with reference to the drawings.

  FIG. 6 is a schematic configuration diagram of a point management system according to the second embodiment of the present invention. FIG. 7: shows the schematic block diagram of the shop terminal concerning the 2nd Embodiment of this invention. Moreover, FIG. 8 shows a mode that the encoding means of the shop terminal concerning the 2nd Embodiment of this invention produces a two-dimensional code. FIG. 9 shows an operation flow of the point management method implemented by the point management system according to the second embodiment of the present invention. FIG. 10 shows a schematic configuration diagram of the point management system according to the second embodiment of the present invention, and shows a schematic configuration diagram of the point management system when the store terminal 20 is configured as a website on the Internet. Show.

(3) Configuration of Point Management System As shown in FIG. 6, the point management system according to the present embodiment has a customer without presenting the membership card 10 to the store terminal 20 installed in the store (that is, the store). Is different from the point management system according to the first embodiment in that the point management service can be used (without issuing the membership card 10 to the customer). Below, the structure of the shop terminal 20, the portable terminal 40, and the management server 60 concerning this embodiment is each demonstrated.

(3-1) Configuration of Store Terminal The store terminal 20 according to the first embodiment is that the store terminal 20 according to the present embodiment may not have the card reader unit 21e as shown in FIG. Is different.

  Moreover, as shown in FIG. 9, the input means 22a of the store terminal 20 according to the present embodiment acquires transaction information, store specifying information, and point information without acquiring customer specifying information, and stores them in the RAM 21b. This is different from the input unit 22a according to the first embodiment.

  And the encoding means 22b of the shop terminal 20 concerning this embodiment encrypts the transaction information which the input means 22a acquired, shop specific information, and point information, and the point which produces the registration information 32 is 1st. It differs from the encoding means 22b concerning embodiment. In other words, the created registration information 32 is different from the encoding unit 22b according to the first embodiment in that the customer specifying information is not included.

  The output unit 22c of the store terminal 20 according to the present embodiment outputs the two-dimensional code 31 created by the encoding unit 22b to at least one of the recording medium and the display device according to the first embodiment. This is different from the output means 22c. That is, the output unit 22c according to the present embodiment prints the above-described two-dimensional code 31 on the paper 30 as a recording medium, or displays it on the display unit (display) 21h as a display device included in the store terminal. Or the point which performs both is different from the output means 22c concerning the above-mentioned embodiment.

  Furthermore, when the output means 22c outputs the two-dimensional code 31 to the display device, the store terminal 20 installed in the store is not limited to a form physically configured in the actual store, The store terminal 20 according to the first embodiment is different from the store terminal 20 according to the first embodiment in that it may be configured virtually as an upper Web site (for example, a shopping site). In that case, the display unit 21h does not necessarily need to be installed in the vicinity of the place where the store terminal 20 is installed, and displays the two-dimensional code 31 via a network such as the Internet to customers located in remote places. It may be configured as follows. For example, as shown in FIG. 10, when the store terminal 20 is configured as a website on the Internet, the website homepage (browser) displayed on the screen of a personal computer connected to the website via the Internet. ) Functions as the display unit 21h. And the two-dimensional code 31 may be displayed on this display part 21h.

  Other configurations are the same as the configuration of the store terminal 20 according to the first embodiment.

(3-2) Configuration of Mobile Terminal The reading unit 41a of the mobile terminal 40 according to the present embodiment not only captures the two-dimensional code 31 written on the paper 30 output from the store terminal 20, but also displays a display unit (display ) The second embodiment is different from the first embodiment in that the two-dimensional code 31 displayed in 21h may be photographed. As described above, the store terminal 20 may be virtually configured as a website on the Internet. In this case, the reading unit 41a photographs the two-dimensional code 31 displayed on the screen (browser screen) of a PC or the like connected to the website via the Internet.

  The communication means 41b of the mobile terminal 40 according to the present embodiment sends a message to the e-mail 70 to be transmitted when the mobile terminal 40 that transmits the e-mail 70 describing the registration information 32 is different from the mobile terminal owned by the customer. It differs from the first embodiment in that it describes its own e-mail address. Such a description may be, for example, in the header of the e-mail 70 (for example, “Cc:”, “Sender:”, “Reply-to:”, “Subject:”, etc.), This is performed on the attached file of the mail 70 or the like.

  As a result, as will be described later, even if the mobile terminal 40 that transmits the registration information is different from the mobile terminal owned by the customer, the management server 60 uses the e-mail 71 (point) created by the browsing site creation means 62d. It is possible to know the destination (customer's e-mail address) of the e-mail containing the URL information of the information browsing site.

  Other configurations are the same as the configuration of the mobile terminal 40 according to the first embodiment. Note that the text of the e-mail 70 may include reference information such as the model of the mobile terminal.

(3-3) Configuration of Management Server The decryption means 62b of the management server 60 according to the present embodiment extracts the customer's email address as customer identification information from the email 70 as information received from the mobile terminal 40. This is different from the encoding means 22b according to the first embodiment. That is, when the mobile terminal 40 that transmits the registration information is a mobile terminal owned by the customer, the decryption unit 62b according to the present embodiment uses the header of the e-mail 70 (for example, “From” or the like) from the customer. An e-mail address is extracted and used as customer specifying information. If the mobile terminal 40 is different from the mobile terminal owned by the customer, the header of the e-mail 70 (for example, “Cc:”, “Sender:”, “Reply-to:”, “Subject:”, etc.) The e-mail address of the customer is extracted from the e-mail 70, the body of the e-mail 70, the attached file of the e-mail 70, and the like, and this is used as customer specifying information.

  In addition, the decryption unit 62b of the management server 60 according to the present embodiment decrypts the registration information 32 described in the e-mail 70, restores the transaction information, the store identification information, and the point information and stores them in the RAM 61b. This is different from the management server 60 according to the first embodiment. That is, the decrypted registration information 32 is different from the encoding unit 22b according to the first embodiment in that the customer specifying information is not included.

  Then, the communication unit 62a of the management server 60 of the management server 60 according to the present embodiment transmits an e-mail 71 to the mobile terminal 40 when the mobile terminal 40 is different from the mobile terminal owned by the customer. Instead, the point that the e-mail 71 is transmitted to the e-mail address of the customer extracted by the decryption means 62b is different from the encoding means 22b according to the first embodiment.

  Other configurations are the same as the configuration of the mobile terminal 40 according to the first embodiment.

(4) Point Management Method Next, a point management method implemented by the above-described point management system according to the present embodiment will be described with reference to FIG. In the point management method according to the present embodiment, the point that the customer can use the point management service without presenting the membership card 10 to the store terminal 20 installed in the store is the first embodiment. This is different from the point management method. Below, each operation | movement of the shop terminal 20, the portable terminal 40, and the management server 60 concerning this embodiment is each demonstrated.

(4-1) Operation in Store Terminal 20 First, the input means 22a of the store terminal 20 acquires transaction information, store specifying information, and point information without acquiring customer specifying information, and holds them in the RAM 21b ( S1, S2).

  Subsequently, the encoding unit 22b of the store terminal 20 encrypts the transaction information, the store specifying information, and the point information described above, and creates registration information 32 (S3). The created registration information 32 does not include customer identification information. Thereafter, the encoding unit 22b encodes the registration information 32 and the registration destination address 33 (the e-mail address of the management server 60) together to create a two-dimensional code 31 (S4).

  Subsequently, the output unit 22c of the store terminal 20 outputs the two-dimensional code 31 created by the encoding unit 22b to at least one of the recording medium and the display device (S5).

(4-2) Operation in the mobile terminal 40 After that, the reading unit 41a of the mobile terminal 40 (mobile phone with camera) captures the two-dimensional code 31 output by the store terminal 20 using the camera provided in the mobile terminal 40. (S6). Then, the reading unit 41a extracts the registration information 32 and the registration destination address 33 (the e-mail address of the management server 60) from the photographed two-dimensional code 31 (S7).

  Subsequently, the communication unit 41b of the portable terminal 40 creates an electronic mail 70 describing the extracted registration information 32 and transmits it to the management server 60 (S8). When the mobile terminal 40 to be transmitted is different from the mobile terminal owned by the customer, the customer's e-mail address is described in the e-mail 70 to be transmitted.

(4-3) Operation in Management Server 60 Thereafter, the communication means 62a of the management server 60 receives the email 70 from the portable terminal 40 using the communication port 61d (S9).

  Subsequently, the decryption means 62b of the management server 60 extracts the customer's own email address as customer identification information from the email 70 received from the portable terminal 40. Further, the decryption means 62b of the management server 60 decrypts the registration information 32 described in the electronic mail 70, restores the transaction information, the store identification information, and the point information and stores them in the RAM 61b (S10). The decrypted registration information 32 does not include customer identification information.

  Subsequently, the storage unit 62c of the management server 60 refers to the above-described transaction information and confirms whether or not the same transaction has already been registered (S11). At this time, not only the transaction information but also the store identification information and the customer identification information may be used (together) to confirm whether or not the same transaction has already been registered. If the same transaction has not yet been registered, the extracted or restored customer identification information, transaction information, store identification information, and point information are stored in association with each other (S12). On the other hand, if the same transaction has already been registered, the processing is terminated without registering the extracted or restored customer specifying information, transaction information, store specifying information, and point information (S13).

  Subsequently, the browsing site creation means 62d of the management server 60 checks whether or not a browsing site for the customer has been created (S14). And when the browsing site with respect to the said customer has not yet been created, the browsing site for browsing the point information which the said customer owns is created (S15). Then, after creating the browsing site, the browsing site creating unit 62d creates an e-mail 71 in which address information such as a URL related to the browsing site is described and passes it to the communication unit 62a. Thereafter, the communication means 62a transmits the email 71 to the customer's email address (S16). That is, when the mobile terminal 40 is different from the mobile terminal owned by the customer, the communication unit 62a transmits the e-mail 71 to the e-mail address of the customer without transmitting the e-mail 71 to the mobile terminal 40. . On the other hand, if a browsing site for the customer has already been created, the process ends (S17).

(4-4) Access to browsing size by customer Thereafter, the customer receives the e-mail 71 from the management server 60 (S18). Then, the customer refers to the URL of the browsing site described in the e-mail 71 and accesses the browsing site dedicated to the customer (S19). Then, the customer registers necessary information such as a password and restricts access to this browsing site (S20). Thereafter, only the customer himself / herself can access the URL and refer to the point information.

(5) Effects in the present embodiment According to the point management system and the point management method in the present embodiment, the following effects (o) to (r) are obtained in addition to the effects described above.

(O) According to the present embodiment, the customer can use the point management service without presenting the membership card 10 to the store terminal 20 installed in the store. Therefore, it is not necessary to issue the membership card 10, and it is not necessary to provide the card reader in the store terminal 20, so that the cost burden on the store side is reduced. In addition, the burden of card holding on the customer can be reduced.

(P) According to the present embodiment, the two-dimensional code 31 as registration information is not only recorded and output on the paper 30 as a recording medium, but also a display unit (display) as a display device provided in the store terminal. 21h may be displayed. Therefore, the store terminal 20 does not need to include the printer unit 21j, and the cost burden on the store side is reduced.

(Q) According to the present embodiment, the communication means 41b realized in the mobile terminal 40 is configured such that when the mobile terminal 40 is different from the mobile terminal owned by the customer, the customer's own e-mail is sent to the e-mail 70 to be transmitted. Enter the address. Thereby, even in the above-described case, the management server 60 can know the customer's e-mail address. Therefore, the number of owners of the mobile terminal 40 and the number of persons who perform the transmission operation is not questioned, and how many mobile terminals 40 may be used and how many may perform the transmission operation. For example, when a mobile terminal owned by a customer does not have a camera, a transmission operation may be performed using another person's camera-equipped mobile terminal 40. Therefore, the convenience when using the point management service can be improved.

(R) According to this embodiment, the URL of the browsing site for the customer to browse his / her point information is automatically returned to the customer's e-mail address. Therefore, it is possible to easily notify the URL related to the customer-specific browsing site, and the convenience of the point management service can be improved.

<Third Embodiment of the Present Invention>
Next, a third embodiment of the present invention will be described with reference to the drawings.

  In the drawings to be referred to, FIG. 11 shows a schematic configuration diagram of a point management system according to a third embodiment of the present invention. FIG. 12: shows the schematic block diagram of the shop terminal concerning the 3rd Embodiment of this invention. Moreover, FIG. 13 shows a mode that the encoding means of the shop terminal concerning the 3rd Embodiment of this invention produces a two-dimensional code. FIG. 14 shows an operation flow of a point management method implemented by the point management system according to the third embodiment of the present invention.

(5) Configuration of Point Management System As shown in FIG. 11, the point management system according to the present embodiment is characterized in that the store terminal 20 and the management server 60 are connected via a network 50 ′. This is different from the point management system according to the second embodiment. The network 50 ′ may be a network that is mutually connected to the network 50 that connects the mobile terminal 40 and the management server 60, or may be a network that is provided independently. Below, the structure of the shop terminal 20, the portable terminal 40, and the management server 60 concerning this embodiment is each demonstrated.

(5-1) Configuration of Store Terminal As shown in FIG. 12, the store terminal 20 according to the present embodiment is different from the store terminal 20 according to the first and second embodiments in that it includes a communication port 21k. Different. The communication port 21k is connected to the management server 60 via the network 50 ′.

  Further, the store terminal program according to the present embodiment is that the transmission means 22d is realized in the store terminal 20 in addition to the input means 22a, the encoding means 22b, and the output means 22c. It differs from the store terminal 20 concerning. The transmitting unit 22d transmits the transaction information, the store specifying information, and the point information to the management server 60 via the network 50 '.

  As shown in FIG. 13, the encoding means 22b of the store terminal 20 according to the present embodiment creates the registration information 32 based on the transaction information and the store specifying information acquired by the input means 22a. It differs from the encoding means 22b concerning. That is, the created registration information 32 is different from the encoding unit 22b according to the second embodiment in that the customer specifying information and the point information are not included and the registration information 32 is not encrypted.

  Other configurations are the same as the configuration of the store terminal 20 according to the second embodiment.

(5-2) Configuration of Mobile Terminal The mobile terminal 40 according to the present embodiment is the same as the configuration of the mobile terminal 40 according to the second embodiment.

(5-3) Configuration of Management Server The communication means 62a of the management server 60 according to the present embodiment receives the registration information 32 from the portable terminal 40 via the network 50 and holds it in the RAM 61b, and also via the network 50 ′. The communication device 62a according to the first and second embodiments is different in that transaction information, store identification information, and point information are received from the store terminal 20 and stored in the RAM 61b.

  In addition, the decryption unit 62b of the management server 60 according to the present embodiment extracts customer identification information (email address) that identifies a customer based on information (email 70) received from the mobile terminal 40, and registers it. The point which is comprised so that transaction information and store specific information may be decompress | restored from the information 32, and it hold | maintains to RAM61b differs from the decoding means 62b concerning 1st and 2nd embodiment.

  In addition, the storage unit 62c of the management server 60 according to the present embodiment includes information (transaction information, store identification information, and point information) received from the store terminal 20 and information restored by the decryption unit 62b (transaction information and store identification). Information). If the transaction information and the store identification information match, and the same transaction has not yet been registered, the customer identification information, point information, transaction information, and store identification information are stored in association with each other. This is different from the storage unit 62c according to the first and second embodiments in that it is configured to do so. If the transaction information and store identification information do not match, or if the same transaction has already been registered, registration of the extracted or restored customer identification information, transaction information, store identification information, and point information is not performed. It is comprised so that a process may be complete | finished.

  Other configurations are the same as the configuration of the management server 60 according to the second embodiment.

(6) Point Management Method Next, a point management method implemented by the above-described point management system according to the present embodiment will be described with reference to FIG.

(6-1) Operation in Store Terminal 20 First, the input means 22a of the store terminal 20 acquires transaction information, store specifying information, and point information without acquiring customer specifying information, and holds them in the RAM 21b ( S1, S2).

  Subsequently, the encoding means 22b of the store terminal 20 creates the registration information 32 based on the transaction information and store specifying information described above without encrypting them (S3). The created registration information 32 does not include point information and customer identification information. Thereafter, the encoding unit 22b encodes the registration information 32 and the registration destination address 33 (the e-mail address of the management server 60) together to create a two-dimensional code 31 (S4).

  Subsequently, the output unit 22c of the store terminal 20 outputs the two-dimensional code 31 created by the encoding unit 22b to at least one of the recording medium and the display device (S5).

Moreover, the transmission means 22d of the store terminal 20 transmits transaction information, store specific information, and point information to the management server 60 (S5 ').

(6-2) Operation in the mobile terminal 40 After that, the reading means 41a of the mobile terminal 40 (mobile phone with camera) captures the two-dimensional code 31 output by the store terminal 20 using the camera provided in the mobile terminal 40. (S6). Then, the reading unit 41a extracts the registration information 32 and the registration destination address 33 (the e-mail address of the management server 60) from the photographed two-dimensional code 31 (S7).

  Subsequently, the communication unit 41b of the portable terminal 40 creates an electronic mail 70 describing the extracted registration information 32 and transmits it to the management server 60 (S8). When the mobile terminal 40 to be transmitted is different from the mobile terminal owned by the customer, the customer's e-mail address is described in the e-mail 70 to be transmitted.

(6-3) Operation in Management Server 60 Thereafter, the communication means 62a of the management server 60 receives the e-mail 70 from the portable terminal 40 using the communication port 61d, and also receives transaction information and store identification information from the store terminal 20. And point information is received (S9).

  Subsequently, the decryption means 62b of the management server 60 extracts the customer's own email address as customer identification information from the email 70 received from the portable terminal 40. Further, the decryption means 62b of the management server 60 decrypts the registration information 32 described in the electronic mail 70, restores the transaction information and the store identification information, and stores them in the RAM 61b (S10).

  Subsequently, the storage unit 62c of the management server 60 uses the information (transaction information, store identification information, and point information) received from the store terminal 20 and the information (transaction information, store identification information) restored by the decryption unit 62b. Compare (S11). If the transaction information and the store identification information match, and the same transaction has not yet been registered, the customer identification information, point information, transaction information, and store identification information are stored in association with each other. (S12). On the other hand, if the transaction information and store identification information do not match, or if the same transaction has already been registered, registration of the extracted or restored customer identification information, transaction information, store identification information, and point information is not performed. The process is terminated (S13).

  Subsequently, the browsing site creation means 62d of the management server 60 checks whether or not a browsing site for the customer has been created (S14). And when the browsing site with respect to the said customer has not yet been created, the browsing site for browsing the point information which the said customer owns is created (S15). Then, after creating the browsing site, the browsing site creating unit 62d creates an e-mail 71 in which address information such as a URL related to the browsing site is described and passes it to the communication unit 62a. Thereafter, the communication means 62a transmits the email 71 to the customer's email address (S16). That is, when the mobile terminal 40 is different from the mobile terminal owned by the customer, the communication unit 62a transmits the e-mail 71 to the e-mail address of the customer without transmitting the e-mail 71 to the mobile terminal 40. . On the other hand, if a browsing site for the customer has already been created, the process ends (S17).

(6-4) Access to browsing size by customer Thereafter, the customer receives the e-mail 71 from the management server 60 (S18). Then, the customer refers to the URL of the browsing site described in the e-mail 71 and accesses the browsing site dedicated to the customer (S19). Then, the customer registers necessary information such as a password and restricts access to this browsing site (S20). Thereafter, only the customer himself / herself can access the URL and refer to the point information.

(7) Effects in the present embodiment According to the point management system and the point management method in the present embodiment, the above-described (b) to (d), (g) to (m), and (o) to (r). In addition to the effects, the following effects (s) to (u) are obtained.

(S) According to the present embodiment, only the transaction information and the store specifying information are output to the registration information 32 output from the store terminal 20 to the portable terminal 40, and no point information is output. Therefore, it is possible to prevent the point information from being tampered with or leaked to a third party.

(T) According to this embodiment, only the transaction information and the store specifying information are output to the registration information 32 output from the store terminal 20 to the portable terminal 40, and no point information is output. Therefore, when creating and outputting the registration information 32 at the store terminal 20, security can be ensured without encryption. In addition, since the store terminal 20 does not need to encrypt the registration information 32 and the management server 60 does not need to decrypt the registration information 32, the construction cost of the point management system Can be reduced.

(U) According to the present embodiment, by encoding the registration information 32 into the two-dimensional code 31, it is possible to easily read using the camera provided in the mobile phone terminal as the mobile terminal 40.

1 shows a schematic configuration diagram of a point management system according to a first embodiment of the present invention. FIG. The schematic block diagram of the shop terminal concerning the 1st Embodiment of this invention is shown. 1 is a schematic configuration diagram of a mobile terminal and a management server according to a first embodiment of the present invention. The mode that the encoding means of the shop terminal concerning the 1st Embodiment of this invention produces a two-dimensional code is shown. The operation | movement flow of the point management method implemented by the point management system concerning the 1st Embodiment of this invention is shown. The schematic block diagram of the point management system concerning the 2nd Embodiment of this invention is shown. The schematic block diagram of the shop terminal concerning the 2nd Embodiment of this invention is shown. A mode that the encoding means of the shop terminal concerning the 2nd Embodiment of this invention produces a two-dimensional code is shown. The operation | movement flow of the point management method implemented by the point management system concerning the 2nd Embodiment of this invention is shown. The schematic block diagram of the point management system concerning the 2nd Embodiment of this invention is shown, and the schematic block diagram of the point management system in case the shop terminal 20 is comprised as a Web site on the internet is shown. The schematic block diagram of the point management system concerning the 3rd Embodiment of this invention is shown. The schematic block diagram of the shop terminal concerning the 3rd Embodiment of this invention is shown. The mode that the encoding means of the shop terminal concerning the 3rd Embodiment of this invention produces a two-dimensional code is shown. The operation | movement flow of the point management method implemented by the point management system concerning the 3rd Embodiment of this invention is shown.

Explanation of symbols

20 store terminal 21h display unit (display device)
22a input means 22b encoding means 22c output means 22d transmission means 30 paper (recording medium)
31 Two-dimensional code 32 Registration information 41a Reading means 41b Communication means 50 Network 60 Management server 62a Communication means 62b Decoding means 62c Storage means 70 E-mail (information received from the portable terminal by the management server)

Claims (18)

A point management system comprising a store terminal installed in a store, a management server that manages customer information of the store, and a portable terminal that can be connected to the management server via a network,
The store terminal
Input means for receiving input of customer specifying information for specifying the customer and point information to be given to the customer, and registering information by encoding the customer specifying information, the point information, and store specifying information for specifying the store Encoding means for creating, and output means for recording the registration information on a recording medium,
The portable terminal is
Read means for reading the registration information from the recording medium, and communication means for transmitting the registration information to the management server,
The management server
Communication means for receiving the registration information from the portable terminal; decryption means for restoring the customer specifying information, the point information, and the shop specifying information from the registration information; the customer specifying information; the point information; And a storage means for storing the store specifying information in association with each other. A store terminal installed in a store,
Input means for receiving input of customer specifying information for specifying a customer of a store and point information to be given to the customer;
Encoding means for generating registration information by encoding the customer specifying information, the point information, and the store specifying information for specifying the store;
And a store terminal that records the registration information on a recording medium. A store terminal program to be executed by a store terminal installed in a store,
Input means for receiving input of customer specifying information for specifying a customer of a store and point information to be given to the customer;
Encoding means for generating registration information by encoding the customer specifying information, the point information, and the store specifying information for specifying the store;
Output means for recording the registration information on a recording medium;
Is implemented in the store terminal. A management server for managing customer information of a store,
Communication means for receiving, from a portable terminal, customer identification information for identifying a customer of the store, point information to be given to the customer, and registration information obtained by encoding the store identification information for identifying the store;
Decryption means for restoring the customer identification information, the point information, and the store identification information from the registration information;
And a storage unit that stores the customer specifying information, the point information, and the store specifying information in association with each other. A management server program to be executed by a management server that manages customer information of a store,
Communication means for receiving registration information encoded from customer identification information for identifying a customer of the store, point information to be given to the customer, and store identification information for identifying the store from a portable terminal;
Decryption means for restoring the customer identification information, the point information, and the store identification information from the registration information;
Storage means for storing the customer identification information, the point information, and the store identification information in association with each other;
Is implemented on the management server. A point management method implemented by a point management system comprising: a store terminal installed in a store; a management server that manages customer information of the store; and a portable terminal that can be connected to the management server via a network. And
The store terminal is
Accepting input of customer specifying information for specifying the customer and point information to be given to the customer, creating registration information by encoding the customer specifying information, the point information, and store specifying information for specifying the store, Recording and outputting the registration information on a recording medium;
The mobile terminal is
Read the registration information from the recording medium, send the registration information to the management server,
The management server is
The registration information is received from the portable terminal, the customer identification information, the point information, and the shop identification information are restored from the registration information, and the customer identification information, the point information, and the shop identification information are mutually exchanged. A point management method characterized by storing in association with each other. A point management system comprising a store terminal installed in a store, a management server that manages customer information of the store, and a portable terminal that can be connected to the management server via a network,
The store terminal
Input means for accepting input of point information to be given to the customer of the store; encoding means for encoding the point information and store specifying information for specifying the store to create registration information; and Output means for outputting to at least one of the display devices,
The portable terminal is
Read means for reading the registration information output from the store terminal, and communication means for transmitting the registration information to the management server,
The management server
Communication means for receiving the registration information from the portable terminal, and customer identification information for identifying the customer based on the information received from the portable terminal, and restoring the point information and the shop identification information from the registration information A point management system, comprising: a decrypting unit that stores the customer specifying information, the point information, and the store specifying information in association with each other. A store terminal installed in a store,
Input means for receiving input of point information to be given to the customer of the store;
Encoding means for encoding the point information and store specifying information for specifying the store to create registration information;
And an output unit that outputs the registration information to at least one of a recording medium and a display device. A store terminal program to be executed by a store terminal installed in a store,
Input means for receiving input of point information to be given to the customer of the store;
Encoding means for encoding the point information and store specifying information for specifying the store to create registration information;
Output means for outputting the registration information to at least one of a recording medium and a display device;
Is implemented in the store terminal. A management server for managing customer information of a store,
Communication means for receiving from the mobile terminal registration information obtained by encoding the point information to be given to the customer of the store and the store specifying information for specifying the store;
Decrypting means for extracting customer specifying information for specifying the customer based on information received from the portable terminal and restoring the point information and the store specifying information from the registered information;
And a storage unit that stores the customer specifying information, the point information, and the store specifying information in association with each other. A management server program to be executed by a management server that manages customer information of a store,
Communication means for receiving from the mobile terminal registration information obtained by encoding the point information to be given to the customer of the store and the store specifying information for specifying the store;
Decrypting means for extracting customer specifying information for specifying the customer based on information received from the portable terminal and restoring the point information and the store specifying information from the registered information;
Storage means for storing the customer identification information, the point information, and the store identification information in association with each other;
Is implemented on the management server. A point management method implemented by a point management system comprising: a store terminal installed in a store; a management server that manages customer information of the store; and a portable terminal that can be connected to the management server via a network. And
The store terminal is
Accepting input of point information to be given to the customer of the store, encoding the point information and store specifying information for specifying the store to create registration information, and registering the registration information at least one of a recording medium and a display device Output to
The mobile terminal is
Read the registration information output from the store terminal, send the registration information to the management server,
The management server is
Receiving the registration information from the mobile terminal, extracting the customer specifying information for specifying the customer based on the information received from the mobile terminal and restoring the point information and the store specifying information from the registration information; A point management method characterized by storing customer identification information, the point information, and the store identification information in association with each other. Point management comprising: a store terminal installed in a store; a management server connected to the store terminal via a network and managing customer information of the store; and a portable terminal connectable to the management server via the network A system,
The store terminal
Encoding for generating registration information by encoding input means for receiving input of point information to be given to a customer of the store, transaction information for specifying a transaction between the customer and the store, and store specifying information for specifying the store Means, output means for outputting the registration information to at least one of a recording medium and a display device, and transmission means for transmitting the transaction information, the store specifying information, and the point information to the management server. ,
The portable terminal is
Read means for reading the registration information output from the store terminal, and communication means for transmitting the registration information to the management server,
The management server
The registration information is received from the mobile terminal, and the customer is specified based on the communication means for receiving the transaction information, the store specifying information, and the point information from the store terminal, and the information received from the mobile terminal. And the decryption means for restoring the transaction information and the store identification information from the registration information, the information received from the store terminal and the information restored by the decryption means A point management system comprising: storage means for storing the customer specifying information, the point information, the transaction information, and the store specifying information in association with each other when they match. A store terminal installed in a store,
Input means for receiving input of point information to be given to the customer of the store;
Encoding means for encoding transaction information for specifying a transaction between the customer and the store and store specifying information for specifying the store to create registration information;
Output means for outputting the registration information to at least one of a recording medium and a display device;
A store terminal comprising: transmission means for transmitting the transaction information, the store specifying information, and the point information to the management server. A store terminal program to be executed by a store terminal installed in a store,
Input means for receiving input of point information to be given to the customer of the store;
Encoding means for encoding transaction information for specifying a transaction between the customer and the store and store specifying information for specifying the store to create registration information;
Output means for outputting the registration information to at least one of a recording medium and a display device;
Transmitting means for transmitting the transaction information, the store specifying information, and the point information to the management server;
Is implemented in the store terminal. A management server for managing customer information of a store,
Communication means for receiving the registration information from the portable terminal and receiving the transaction information, the store specifying information, and the point information from the store terminal;
Extracting customer identifying information for identifying the customer based on information received from the portable terminal, and decrypting means for restoring the transaction information and the store identifying information from the registered information;
The information received from the store terminal is compared with the information restored by the decryption means, and if they match, the customer specifying information, the point information, the transaction information, and the store specifying information correspond to each other And a storage means for storing the information. A management server program to be executed by a management server that manages customer information of a store,
Communication means for receiving the registration information from the portable terminal and receiving the transaction information, the store specifying information, and the point information from the store terminal;
Extracting customer identifying information for identifying the customer based on information received from the portable terminal, and decrypting means for restoring the transaction information and the store identifying information from the registered information;
The information received from the store terminal is compared with the information restored by the decryption means, and if they match, the customer specifying information, the point information, the transaction information, and the store specifying information correspond to each other Storage means for storing together,
Is implemented on the management server. Point management comprising: a store terminal installed in a store; a management server connected to the store terminal via a network and managing customer information of the store; and a portable terminal connectable to the management server via the network A point management method implemented by a system,
The store terminal is
Accepting the input of point information to be given to the customer of the store, encoding the transaction information specifying the transaction between the customer and the store and the store specifying information specifying the store, creating registration information, Output to at least one of a recording medium or a display device, and transmit the transaction information, the store specifying information, and the point information to the management server,
The mobile terminal is
Read the registration information output from the store terminal, send the registration information to the management server,
The management server is
Customer identification that receives the registration information from the portable terminal, receives the transaction information, the shop identification information, and the point information from the store terminal, and identifies the customer based on the information received from the portable terminal When the information is extracted, the transaction information and the store specifying information are restored from the registration information, the information received from the store terminal is compared with the information restored by the decryption means, and they match. Stores the customer specifying information, the point information, the transaction information, and the store specifying information in association with each other.

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