JP2008040750A - Remote monitoring control device and system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a remote monitoring control device capable of rebooting a monitoring object computer or temporarily stopping and activating a computer running process remotely from a mobile terminal. <P>SOLUTION: The remote monitoring control device monitors the resource state of a monitoring control object computer 11 in a resource monitoring part 17, and in finding an abnormal sign, notifies the mobile terminal 20 of a manager from a mail transmission part 18 through the Internet 19. The manager issues a computer reboot request or a process temporary stoppage/activation request from the mobile terminal 20. The computer reboot request or the process temporary stoppage/activation request is received in a remote request reception - interaction part 22, a computer system management part 14 or a process management part 27 is notified from a request decoding part 26, and the processing of computer reboot or process temporary stoppage/activation is performed. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a remote monitoring control apparatus and system for remotely monitoring a computer system to detect abnormal signs and to notify an administrator.

  A remote monitoring and control device that detects abnormalities in the computer system to be monitored, saves information related to the cause of abnormality, and notifies the administrator to promptly investigate the cause and perform system recovery operations. Yes (see, for example, Patent Document 1). In the remote monitoring and control apparatus described in Patent Document 1, when a failure is detected in the on-site commercial computer, the memory information of the commercial computer at that time is stored in the storage device, and remote maintenance is performed at the maintenance center. The occurrence of a failure is notified to the administrator who is using the communication means such as a telephone or e-mail. Next, the administrator who has received the notification operates the maintenance terminal installed in the maintenance center to log in to the maintenance work computer, and refers to the failure information to investigate the cause and take an appropriate action.

In the remote monitoring of the computer system, even when the resource usage state represented by the CPU load shows an abnormality sign, the resource state is notified to the administrator's mobile terminal by e-mail or the like. The administrator confirms the notified resource status and determines an appropriate response. Depending on the resource state, the problem can be solved by rebooting the computer, switching the multi-system, or temporarily stopping and starting the computer running process.
Japanese Patent Laid-Open No. 2004-220415

  However, even if the conventional remote monitoring and control apparatus determines that the administrator who has confirmed the resource status on the mobile terminal can solve the problem by rebooting the computer or temporarily stopping the computer running process, the administrator Since the computer had to be moved to a site where the computer can be operated or to the operation terminal installation location, it took time for the administrator to go to the operation location.

  The present invention can remotely reboot a monitored computer or temporarily stop and start a computer running process from a mobile terminal that has received an abnormality notification, and eliminates the time for the administrator to go to the operation location until the solution. An object of the present invention is to provide a remote monitoring control apparatus and system capable of reducing the time required for the above.

  The remote monitoring and control device of the present invention notifies a resource monitoring means for monitoring the resource status of a computer to be monitored and the abnormality content to an administrator's mobile terminal when an abnormality sign is detected by resource monitoring by the resource monitoring means. Anomaly notification means, a remote request acceptance means for accepting a computer reboot request sent from the mobile terminal via a communication network, and a computer system management means for processing the computer reboot request accepted by the remote request acceptance means; It is characterized by comprising.

  According to the present invention, the computer to be monitored and controlled can be rebooted or the computer running process can be temporarily stopped and started remotely from the mobile terminal that has received the abnormality notification, and the time for the administrator to go to the operation place is eliminated. The time to resolution can be reduced.

(First embodiment)
FIG. 1 is a functional block diagram of a remote monitoring and control apparatus according to the first embodiment. The process group 12 of the monitoring control target computer 11 includes a plurality of processes that run independently or in parallel, and the resource group 13 includes resources such as CPU allocation time, main memory, and disk memory that are required when the process runs. Composed. Management of the entire system such as computer reboot in the supervisory control target computer 11 is performed by the computer system management unit 14, and process start / stop management is performed by the process management unit 15. In the process group 12 activated by the process management unit 15, resources necessary for running are allocated from the resource group 13.

  The resource 16a to be monitored, the limit value 16b of each resource, the mail address 16c to be notified at the time of abnormality, and the like are defined in the monitoring resource information storage unit 16 in advance. The resource 16a defined in the monitoring resource information storage unit 16 includes hard disk (HD) usage, CPU load, main memory usage, process load, process memory usage, heap memory usage, number of processes, communication port, and the like. It is done.

  The resource monitoring unit 17 performs resource monitoring according to the resource 16a defined in the monitoring resource information storage unit 16 and its limit value 16b. In addition to the CPU load, HD usage, and main memory usage for the entire computer system, the resource monitoring unit 17 adds the CPU load, HD usage, main memory usage, heap memory usage, number of running processes and communication for each process. It is determined whether or not the number of ports exceeds each limit value 16b. When the resource 16a exceeding the limit value 16b is detected, the abnormal content and the notification destination 16c are notified to the mail transmission unit 18. Abnormal contents include resource names and resource states that exceed the limit values.

  The mail transmission unit 18 includes the abnormality content notified from the resource monitoring unit 17 in the mail body, creates an abnormality notification mail in which the notification destination is written at the destination address, and sends the abnormality notification mail to the Internet 19. Assume that the notification destination of the abnormality notification mail is the administrator's mobile terminal 20. The abnormality notification mail transmitted from the mail transmission unit 18 is received by the administrator's mobile terminal 20 via the Internet 19.

  The administrator's mobile terminal 20 is composed of a mobile phone or other information communication terminal, and has at least one of an electronic mail communication function or a web interaction function. In this example, both an electronic mail communication function and a Web interactive function are provided. The administrator who has received the abnormality notification mail at the mobile terminal 20 opens the mail on the mobile terminal 20 and confirms the abnormality content from the mail content. When the administrator determines that a computer reboot is necessary based on the confirmed abnormal content, the administrator issues a reboot request from the mobile terminal 20 to the remote request reception / interaction unit 22 of the monitoring control target computer 11 via the Internet 19. Several methods can be employed for issuing a reboot request from the mobile terminal 20 to the remote request reception / interaction unit 22. In this embodiment, a method based on e-mail transmission and Web interaction is adopted.

  In the case of e-mail transmission, a reboot request mail in which a character string indicating a reboot request is set in the mail body or subject field is transmitted from the mobile terminal 20, and the reboot request mail is received by the remote request reception / interaction unit 22 To do. In the case of a Web dialogue, the remote request reception / interaction unit 22 is accessed from the mobile terminal 20 via the Internet 19 and a reboot request is made to the remote request reception / interaction unit 22. By adding the URL of the remote request reception / interaction unit 22 to the abnormality notification mail, if the user clicks on the URL with the e-mail opened in the mobile terminal 20, the Web interactive function is activated and the remote request reception / interaction unit is activated. 22 can be accessed.

  The remote request reception / interaction unit 22 has an electronic mail communication function and a Web interaction function, and receives a reboot request from the mobile terminal 20 via the Internet 19. The remote request reception / interaction unit 22 determines the request content from the received electronic mail or the dialog content in the Web dialog. If it is determined to be a reboot request, the request decoding unit 23 is notified. When the request decoding unit 23 determines that the reboot request notified from the remote request reception / interaction unit 22 is a regular reboot request, the request decoding unit 23 notifies the computer system management unit 14 of the reboot request. The computer system management unit 14 receives the reboot request notified from the request decoding unit 23 and executes the reboot of the monitoring control target computer 11.

  When the administrator who has received the abnormality notification mail at the mobile terminal 20 determines that the abnormality cannot be dealt with by an operation from the mobile terminal 20, the administrator of the maintenance console terminal 21 provided in the monitoring control target computer 11 You will go to the installation location and take action to deal with the abnormality.

  According to the first embodiment, since the computer reboot operation can be performed from the administrator's mobile terminal 20, the administrator can perform the reboot operation from the mobile terminal 20 without going to the installation location of the maintenance console terminal 21, The time required for the administrator to go to the maintenance console terminal 21 can be reduced, and the time required for resolution can be reduced.

(Second Embodiment)
FIG. 2 is a functional block diagram of a remote monitoring control apparatus according to the second embodiment of the present invention. In the second embodiment, a notification path for notifying a reboot request directly from the resource monitoring unit 24 to the request decoding unit 25 is set with respect to the first embodiment shown in FIG. The same elements as those in FIG.

  In the monitoring resource information storage unit 16, a request operation 16d is defined in addition to the resource 16a, the limit value 16b, and the notification destination 16c. In the example illustrated in FIG. 2, “automatic reboot” is defined as the request operation 16 d corresponding to the CPU load, and “none” indicating that no automatic operation is performed is defined as the request operation 16 d for other resources. Depending on the state of the resource, when an abnormality is detected, a reboot request can be issued without intervention from the administrator. For such a resource, the monitoring resource information storage unit 16 sets “automatic reboot” as the request operation 16d. Define it.

  When an abnormality is detected in the resource, the resource monitoring unit 24 notifies the mail transmission unit 18 in the same manner as in the first embodiment, and also performs “automatic” in the request operation 16d of the monitoring resource information storage unit 16. If “reboot” is defined, the request decoding unit 25 is directly notified of the reboot request. With the definition content of the monitoring resource information storage unit 16 shown in FIG. 2, when the CPU load exceeds the limit value, a reboot request is notified directly to the request decoding unit 25. If “none” is defined in the request operation 16d, the operation is the same as that of the first embodiment without direct notification to the request decoding unit 25.

  The request decryption unit 25 is configured to be able to cope with the notification from the resource monitoring unit 24 in addition to the notification from the remote request reception / interaction unit 22. The request decryption unit 25 processes the reboot request notified from the resource monitoring unit 24 as in the case of the reboot request issued by the administrator from the mobile terminal 20, and if it is a regular reboot request, sends a reboot request to the computer system management unit 14. Notice.

  The computer system management unit 14 also reboots the monitoring control target computer 11 in response to the reboot request directly notified from the resource monitoring unit 24 to the request decoding unit 23.

  According to the second embodiment, in addition to obtaining the same effect as in the first embodiment, the monitoring resource information storage unit for the resource that can issue the reboot request without involving the determination of the administrator Since “automatic reboot” is defined in the 16 request operations 16d, the computer can be automatically rebooted without waiting for a reboot request from the administrator when such a resource abnormality is detected, thus reducing the burden on the administrator. And the response time can be further shortened.

(Third embodiment)
FIG. 3 is a functional block diagram of a remote monitoring and control apparatus according to the third embodiment of the present invention. This third embodiment is different from the second embodiment shown in FIG. 2 in that a notification path for requesting process stop or start directly from the request decoding unit 26 to the process management unit 27 is set. is there. The definition contents in the monitoring resource information storage unit 16 are the same as those in the second embodiment shown in FIG. The same elements as those in FIG.

  The resource monitoring unit 24 monitors whether the process load exceeds the limit value according to the definition content of the monitoring resource information storage unit 16. When the process load exceeds the limit value, the mail transmission unit 18 is instructed to transmit an abnormality notification mail to the administrator's mobile terminal 20 that is the notification destination defined in the management resource information storage unit 16.

  The administrator who has received the abnormality notification mail at the mobile terminal 20 opens the received mail and confirms the abnormal state. As a result of checking the abnormal situation from the mail contents, if it is determined that the process needs to be stopped or started as a response means, a process stop request or a process start request is issued from the mobile terminal 20. A process stop request or a process activation request is notified from the mobile terminal 20 by mail transmission to the remote request reception / interaction unit 22 or Web interactive communication.

  The remote request reception / interaction unit 22 passes the process stop request or process start request notified from the mobile terminal 20 to the request decryption unit 26, and the request decryption unit 26 determines whether the request is a regular process stop request or process start request. . If it is determined that the request is a regular process stop request or process start request, the process management unit 27 is notified of the process stop or process start, and the corresponding process is stopped or started.

  According to the third embodiment, since the process stop operation and the process start operation can be performed from the administrator's mobile terminal 20, the administrator operates the maintenance console terminal 21 as in the prior art to stop the process. Compared to the case of starting the process, the time required for the solution can be shortened.

(Fourth embodiment)
FIG. 4 is a functional block diagram of a remote monitoring and control apparatus according to the fourth embodiment of the present invention. This fourth embodiment is different from the third embodiment shown in FIG. 3 in that “process stop” “process activation” in addition to “automatic reboot” in the request operation 16 d of the monitoring resource information storage unit 16. Is defined. The same elements as those in FIG. 3 are denoted by the same reference numerals, and redundant description is omitted.

  In the monitoring resource information storage unit 16 illustrated in FIG. 4, “A process stop” is defined in the request operation 16 d when the A process load exceeds the limit value. Although the resource for which “process activation” is defined in the request operation 16d is not shown, it can be defined if there is a resource that can automatically activate the process.

  The resource monitoring unit 24 monitors whether or not the A process load exceeds the limit value according to the definition contents of the monitoring resource information storage unit 16. When the A process load exceeds the limit value, in addition to transmitting an abnormality notification mail from the mail transmitting unit 18 to the mobile terminal 20, the request decoding unit 26 is followed according to "A process stop" defined in the request operation 16d. A process stop request is notified directly.

  The request decoding unit 26 processes the A process stop request from the resource monitoring unit 24 and notifies the process management unit 27 of the request, similarly to the process stop request from the administrator. The process management unit 27 executes the process stop of the corresponding process in response to the A process stop request notified from the request decoding unit 26.

  According to the fourth embodiment, in addition to obtaining the same effects as those of the third embodiment, the monitoring resource information for resources that can issue process stop / start without involving the administrator's judgment “Process stop” and “process start” are defined in the request operation 16d of the storage unit 16, and the process stop or process start is automatically performed without waiting for the process stop / start request from the administrator when the abnormality of the resource is detected. Since it can be executed, the burden on the administrator can be reduced and the response time can be shortened.

(Fifth embodiment)
FIG. 5 is a functional block diagram of a remote monitoring control apparatus according to the fifth embodiment of the present invention. In the fifth embodiment, an abnormality history storage unit 28 and an abnormality history search unit 29 are provided with respect to the fourth embodiment shown in FIG. The same elements as those in FIG. 4 are denoted by the same reference numerals, and redundant description is omitted.

  The abnormality history storage unit 28 stores past abnormality histories and stores operation details when an abnormality occurs for each abnormality. The past abnormality history and the operation contents are stored from the resource monitoring unit 24 or the request decoding unit 26. The abnormality history search unit 29 has a function of searching for similar abnormal contents from the resource state at the time of abnormality detection from the abnormality history storage unit 28.

  When the resource monitoring unit 24 monitors the resource state and detects an abnormality, the resource monitoring unit 24 creates an abnormality ID that uniquely indicates the date, the resource state at the time of abnormality detection, and the abnormality content, and stores the abnormality ID in the abnormality history storage unit 28. In addition, the mail transmitting unit 18 is notified of the abnormality content and the abnormality ID, and requests the transmission of the abnormality notification mail.

  The mail transmission unit 18 issues a search request to the abnormality history search unit 29 using the abnormality content and the abnormality ID notified from the resource monitoring unit 24. The abnormality history search unit 29 searches for similar abnormal contents from the abnormality history storage unit 28 using the abnormality ID. For example, a search is performed for the same resource state such that the CPU load is 2% or less. The retrieved abnormality history (including the corresponding operation) is notified to the mail transmission unit 18 as a similar abnormality. It should be noted that the search does not apply to the same abnormality ID that is notified in order not to make the current abnormal state a similar abnormality.

  The mail transmission unit 18 creates an abnormality notification mail including the current abnormality content notified from the resource monitoring unit 24, the past similar abnormality content notified from the abnormality history search unit 29, and the corresponding operation, and the Internet 19 Via e-mail to the notification destination mobile terminal 20.

  The administrator who has received the abnormality notification mail at the mobile terminal 20 can know the current abnormality content and the past similar abnormality content from the received mail. Since the similar abnormality content includes the corresponding operation at that time, the administrator can refer to the past operation content for the current abnormality response.

  According to the fifth embodiment, the administrator can obtain the current abnormality content, the past similar abnormality content, and the corresponding operation from the mobile terminal 20 through the abnormality notification mail, and it is necessary to investigate the past abnormality history. The time can be shortened and the burden on the solution can be reduced.

(Sixth embodiment)
FIG. 6 is a functional block diagram of a remote monitoring and control apparatus according to the sixth embodiment of the present invention. In the sixth embodiment, a resource information arbitrary registration unit 30 and an abnormality history arbitrary registration unit 41 are provided with respect to the fifth embodiment shown in FIG. The same elements as those in FIG.

  The resource information arbitrary registration unit 30 includes a search function for searching the resource monitoring information (resource, limit value, and request operation) that matches the monitoring resource information search request from the monitoring resource information storage unit 16, and also includes a monitoring resource information arbitrary registration request. The monitoring resource information storage unit 16 has a function for registering new monitoring resource information (function for rewriting definition contents). In the administrator's mobile terminal 20, an abnormal history search request, an abnormal history arbitrary registration request, a monitoring resource information search request, and a monitoring resource information arbitrary registration request are created and notified to the remote request reception / interaction unit 22.

  The administrator operates the mobile terminal 20 to create an abnormality history search request. In an abnormality history search request, search conditions such as the date and time of occurrence of an abnormality, a resource state, a known abnormality ID, and a search result receiving method (email or Web) are designated. The abnormality history search request is notified from the mobile terminal 20 to the remote request reception / interaction unit 22 via the Internet 19 by mail transmission or Web interaction.

  When the remote request reception / interaction unit 22 determines that the received request is an abnormality history search request, the remote request reception / interaction unit 22 notifies the abnormality history search unit 29 of the abnormality history search request. The anomaly history search unit 29 searches the anomaly history storage unit 28 for an anomaly history and corresponding operations that match the search conditions in accordance with the notified search conditions, and notifies the mail transmission unit 18 or the remote request reception / interaction unit 22 of the search results. To do. If the receiving method specified in the abnormality history search request is e-mail, the e-mail transmission unit 18 is notified. If the receiving method is Web interaction, the remote request receiving / interaction unit 22 is notified. Then, a search result such as an abnormality history is notified to the mobile terminal 20 via the Internet 19 from the mail transmission unit 18 or the remote request reception / interaction unit 22.

  The administrator operates the mobile terminal 20 to create a monitoring resource information search request. In the monitoring resource information search request, the administrator designates a search condition such as a resource and a search result receiving method (e-mail or Web). The monitoring resource information search request is notified from the mobile terminal 20 to the remote request reception / interaction unit 22 via the Internet 19 by mail transmission or Web interaction.

  When the remote request reception / interaction unit 22 determines that the received request is a monitoring resource information search request, the remote request reception / interaction unit 22 notifies the resource information arbitrary registration unit 30 of the monitoring resource information search request. The resource information arbitrary registration unit 30 searches the monitoring source information storage unit 16 for monitoring resource information (resource, limit value, request operation) related to the resource specified in the monitoring resource information search request. The search result is notified to the mail transmission unit 18 or the remote request reception / interaction unit 22 according to the receiving method. Then, the search result of the monitoring resource information is notified from the mail transmission unit 18 or the remote request reception / dialog unit 22 to the mobile terminal 20 via the Internet 19.

  The administrator may consider a corresponding operation for the occurrence of the current abnormality based on the browsing of the past abnormality history received by the mobile terminal 20 and the corresponding operation, the searched monitoring resource information, and the abnormality content of the received abnormality notification mail. it can. Then, a new registration or deletion of the monitoring resource information (resource, limit value, requested operation) with respect to the definition content of the monitoring source information storage unit 16 is determined, or an abnormality history and a corresponding operation regarding a resource monitoring result that is completely regarded as abnormal Is registered in the abnormality history storage unit 28.

  It is configured such that resource information and limit values can be determined for resource monitoring results that are newly regarded as abnormal by the administrator, and can be registered in the monitoring source information storage unit 16 from the mobile terminal 20 as new monitoring resource information. That is, the mobile terminal 20 creates a monitoring resource information arbitrary registration request instructing to register monitoring resource information that is newly regarded as abnormal. The monitoring resource information arbitrary registration request is notified from the mobile terminal 20 to the remote request reception / interaction unit 22 via the Internet 19 by mail transmission or Web interaction. Note that the monitor resource information arbitrary registration request allows not only an instruction to register monitor resource information but also an instruction related to deletion of monitor resource information.

  When the remote request reception / interaction unit 22 determines that the received request is a monitoring resource information arbitrary registration request, the remote request reception / interaction unit 22 notifies the resource information arbitrary registration unit 30 of the monitoring resource information arbitrary registration request. The resource information arbitrary registration unit 30 registers the monitoring resource information specified in the monitoring resource information arbitrary registration request. In the registration of monitoring resource information, processing for adding, changing, and deleting resources, limit values, and requested operations defined in the monitoring source information storage unit 16 is executed.

  Further, it is configured such that a new abnormality history and a corresponding operation can be determined and registered in the abnormality history storage unit 28 from the mobile terminal 20 with respect to a resource monitoring result that is newly regarded as an abnormality by the administrator. That is, an abnormal history arbitrary registration request instructing registration of a new abnormal history in the mobile terminal 20 is created. The abnormal history arbitrary registration request is notified from the mobile terminal 20 to the remote request reception / interaction unit 22 via the Internet 19 by mail transmission or Web interaction. When it is determined that the received request is an abnormal history arbitrary registration request, the remote request reception / interaction unit 22 notifies the abnormal history arbitrary registration unit 41 to newly register the abnormal history and the corresponding operation.

  According to the sixth embodiment, the administrator can search and browse the abnormality history and monitoring resource information by remote operation from the mobile terminal 20 and register new monitoring resource information in the monitoring resource information storage unit 16. In addition, the new abnormality history and the corresponding operation can be registered in the abnormality history storage unit 28.

(Seventh embodiment)
FIG. 7 is a functional block diagram of a remote monitoring control apparatus according to the seventh embodiment of the present invention. In the seventh embodiment, a regular state notification unit 31 is provided in the sixth embodiment shown in FIG. The same elements as those in FIG. 6 are denoted by the same reference numerals, and redundant description is omitted.

  The periodic state notification unit 31 periodically inquires the resource monitoring unit 24 about the resource state and receives the result. Then, it is determined whether or not the resource state is normal. If the resource state is normal, the mail transmission unit 18 is notified of the normality together with the resource state at that time. The mail transmission unit 18 that has received the notification transmits a normal notification mail including the resource state at that time to the mobile terminal 20 via the Internet 19.

  While the supervisory control target computer 11 is operating normally, the administrator periodically sends the normal notification mail to the mobile terminal 20 according to the above procedure. It can be confirmed that the target computer 11 is operating normally.

  On the other hand, when the supervisory control target computer 11 stops due to some abnormality and the mail transmission unit 18 falls into a state where mail transmission is impossible, the normal notification mail that has been regularly received is received by the mobile terminal 20 of the administrator. Disappear. The administrator can determine that an abnormality has occurred in the monitoring control target computer 11 because the normal notification mail that should come regularly is not received.

  According to the seventh embodiment, even if the mail transmission unit 18 falls into a state in which mail cannot be transmitted and the abnormality notification mail notifying the abnormality sign cannot be transmitted, the administrator has an abnormality in the monitoring control target computer 11. Therefore, even if the mail transmission function is down, it is possible to respond quickly when an abnormality occurs.

(Eighth embodiment)
FIG. 8 is a functional block diagram of a remote monitoring control system according to the eighth embodiment of the present invention. In the eighth embodiment, two monitoring control target computers 11A and 11B having the same configuration as the monitoring control target computer 11 according to the seventh embodiment shown in FIG. 7 are arranged and operated in a multiplex system. ing.

  It is assumed that one supervisory control target computer 11A is operated in a master system and the other supervisory control target computer 11B is operated in a backup system. Both computers 11A and 11B monitor each other's computers with their respective computer system management units 14A and 14B. When an abnormality occurs in the master monitoring / controlling target computer 11A, a request from the mobile terminal 20 by the administrator or automatic computer shutdown or backup according to the operation defined in the monitoring resource information storage unit 16 of the monitoring / controlling target computer 11A Switching to the system is executed. That is, the administrator who has received the abnormality notification mail requests the computer to be stopped or switched to the backup system by mail transmission or web interaction from the mobile terminal 20. The computer system management unit 14A of the supervisory control target computer 11A that has received this request executes the computer stop or switching to the backup system. Alternatively, when “automatic switching” is defined in the request operation 16 d of the monitoring resource information storage unit 16, the resource monitoring 24 requests the computer system management unit 14 A directly to stop the computer or switch to the backup system.

  The computer system management unit 14A notifies the computer system management unit 14B that the supervisory control target computer 11A is about to stop or shift to the backup system. If the supervisory control target computer 11B that has been operated as a backup system until then recognizes that the supervisory control target computer 11A is about to stop or shift to the backup system, it shifts from the backup system to the master system.

  According to the eighth embodiment, it is possible for the administrator to perform a computer stop operation and a computer system switching operation from the mobile terminal 20 when an abnormality occurs.

(Ninth embodiment)
FIG. 9 is a functional block diagram of a remote monitoring control system according to the ninth embodiment of the present invention. The ninth embodiment includes a monitoring control target computer 32 in which processing units related to remote monitoring control are extracted from the monitoring control target computer 11 according to the seventh embodiment shown in FIG. And a remote monitoring and control device 33 including a processing unit related to the remote monitoring and control extracted from the remote control. The same elements as those in FIG.

  The monitoring control target computer 32 includes a process group 12, a resource group 13, a computer system management unit 14, and a process management unit 27, and a resource monitoring / control interface unit 34 is provided instead of a processing unit related to remote monitoring control. Yes. The remote monitoring control device 33 is provided with an external resource monitoring / control interface unit 35 in addition to processing units (16, 18, 22, 24, 26, 28, 29, 30, 41) related to remote monitoring control.

  The resource information of the monitoring control target computer 32 is notified to the remote monitoring control device 33 via the resource monitoring / control interface unit 34 and the external resource monitoring / control interface unit 35. The resource monitoring unit 24 performs abnormality determination according to the resource information notified from the monitoring control target computer 32 and the registered information of the monitoring resource information storage unit 16, and notifies the administrator by e-mail.

  Further, a remote control request (computer reboot request or the like) from the administrator's mobile terminal 20 is received by the remote request reception / interaction unit 22, via the external resource monitoring / control interface unit 35 and the resource monitoring / control interface unit 34. The monitoring control target computer 32 is notified. As a result, it becomes possible to perform remote monitoring / control of the supervisory control target computer 32 from the administrator's mobile terminal 20.

  In addition, a plurality of monitoring control target computers 32 can be remotely monitored and controlled by a single remote monitoring control device 33.

  According to the ninth embodiment, even a computer that does not include a processing unit related to remote monitoring control can be a target computer 32 for remote monitoring control only by adding a resource monitoring / control interface unit 34. It becomes.

The functional block diagram of the remote monitoring control apparatus concerning the 1st Embodiment of this invention. The functional block diagram of the remote monitoring control apparatus concerning the 2nd Embodiment of this invention. The functional block diagram of the remote monitoring control apparatus concerning the 3rd Embodiment of this invention. The functional block diagram of the remote monitoring control apparatus concerning the 4th Embodiment of this invention. The functional block diagram of the remote monitoring control apparatus concerning the 5th Embodiment of this invention. The functional block diagram of the remote monitoring control apparatus concerning the 6th Embodiment of this invention. The functional block diagram of the remote monitoring control apparatus concerning the 7th Embodiment of this invention. The functional block diagram of the multiplexed remote monitoring control system concerning the 8th Embodiment of this invention. The functional block diagram of the remote monitoring control system concerning the 9th Embodiment of this invention.

Explanation of symbols

11, 11A, 11B, 32 ... monitoring control target computer, 12 ... process group, 13 ... resource group, 14 ... computer system management unit, 15, 27 ... process management unit, 16 ... monitoring resource information storage unit, 17, 24 ... Resource monitoring unit, 18 ... mail transmission unit, 19 ... Internet, 20 ... mobile terminal, 21 ... maintenance console terminal, 22 ... remote request reception / interaction unit, 23, 25, 26 ... request decoding unit, 28 ... abnormality history storage , 29 ... Abnormal history search unit, 30 ... Resource information arbitrary registration unit, 31 ... Regular status notification unit, 33 ... Remote monitoring control device, 34 ... Resource monitoring / control interface unit, 35 ... External resource monitoring / control interface unit, 41 ... Abnormal history arbitrary registration part

Claims (9)

  A resource monitoring unit that monitors a resource state of a monitoring control target computer; an abnormality notification unit that notifies an administrator of a mobile terminal when an abnormality sign is detected by resource monitoring by the resource monitoring unit; and the mobile terminal A remote request receiving means for receiving a computer reboot request sent from the network via a communication network, and a computer system management means for processing the computer reboot request received by the remote request receiving means. Supervisory control device.   2. The remote monitoring control according to claim 1, wherein when an abnormal sign of a predetermined resource is found, the monitoring target computer is automatically rebooted without waiting for a computer reboot request from the mobile terminal. apparatus.   A resource monitoring unit that monitors a resource state of a monitoring control target computer; an abnormality notification unit that notifies an administrator of a mobile terminal when an abnormality sign is detected by resource monitoring by the resource monitoring unit; and the mobile terminal Remote request accepting means for accepting a stop or start request for a computer running process sent from the network via a communication network, and a process management means for processing a stop or start request for a computer running process accepted by the remote request accepting means; A remote monitoring and control device comprising:   4. The computer running process is automatically stopped or started without waiting for a request to stop or start the computer running process from the mobile terminal when an abnormality sign of a predetermined resource is found. The remote monitoring and control device described.   Abnormal history storage means for accumulating past abnormal history and its corresponding operation, and abnormal history search means for searching from the abnormal history storage means for abnormal content similar to the abnormality sign discovered by the resource monitoring means and its corresponding operation 5. The remote monitoring control device according to claim 1, wherein a search result searched by the abnormality history search unit is notified from the abnormality notification unit to the mobile terminal.   The monitoring resource information referred to when the resource monitoring means detects a resource abnormality sign can be browsed from a mobile terminal via a communication network, and the monitoring resource information is received in response to a request from the mobile terminal. 6. The remote monitoring control apparatus according to claim 1, wherein the remote monitoring control apparatus is rewritable.   7. The remote monitoring control apparatus according to claim 1, wherein a resource state is periodically notified to the mobile terminal even if no abnormality sign is found by resource monitoring by the resource monitoring unit.   A remote monitoring control system in which the remote monitoring control device according to any one of claims 1 to 7 is multiplexed, wherein a master system remote monitoring control device issues a system switching request from the mobile terminal via a communication network. A remote monitoring and control system characterized by receiving and switching to a backup remote monitoring and control device.   A remote monitoring side interface unit that transmits and receives data to and from the interface unit on the monitoring control target computer side, a resource monitoring unit that monitors a resource state of the monitoring control target computer fetched from the remote monitoring side interface unit, and the resource monitoring When an abnormality sign is found by resource monitoring by means, an abnormality notification means for notifying an administrator of the abnormality content to the administrator's mobile terminal, and for dealing with the abnormality to the monitoring control target computer from the mobile terminal via the communication network Remote request accepting means for accepting an operation request, wherein the operation request accepted by the remote request accepting means is notified from the remote monitoring side interface unit to the monitoring control target computer, and an abnormality handling operation is executed. Remote monitoring and control system.

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