JP2008015734A - Salesman selection system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a salesrep selection system, capable of selecting a salesrep desired by a consumer in commodity purchase or service providing. <P>SOLUTION: In the salesrep selection system 1, a salesrep management server 4 comprises a consumer member registration means 9 receiving information for a consumer and registering the consumer as a member; a client member registration means 10 receiving information for a client and registering the client as a member, a salesrep information registration means receiving and registering information for a salesrep, and a selected salesrep information transmitting means 12 transmitting, based on a selection signal received from a consumer terminal, information for the selected salesrep to a client terminal 3 through a communication line. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a salesperson selection system. Specifically, the present invention relates to a salesperson selection system that allows a consumer to receive a product service through a salesperson that the consumer has selected.

Automobile sales, insurance, finance, etc. are industries that increase sales by sales force, and various technologies related to sales support have been proposed.
For example, Patent Literature 1 includes a portable information terminal operated by a salesperson and a server that can be connected to the portable information terminal via a communication network, and the server processes storage means and data input / output with respect to the storage means. A central processing unit that stores the work instructions created by the administrator who manages the sales staff by designating the visits and work contents at the visits, and each sales person designates each work in the work instructions A business plan information storage unit for storing the scheduled work date and a business report information storage unit for storing the business report information reported by each salesperson as the work is performed, and the central processing unit is input Work instruction registration means for registering work instructions in the sales plan information storage unit; sales plan information for distributing the data stored in the sales plan information storage unit to each sales employee and outputting it to the mobile information terminal of the corresponding sales person The sales plan information update means for receiving the scheduled work date designated by the salesperson via the output means and the portable information terminal, and updating the data stored in the sales plan information storage unit, and the salesperson inputs via the portable information terminal The business plan information storage unit and / or the business report is received in accordance with the business report information update means that receives the received business report information and updates the business report information stored in the business report information storage unit, and the specified extraction condition. Sales activities having a report creation output means for retrieving data stored in the information storage section, reading out data corresponding to the extraction condition from the storage means, and creating report data in a specified format and outputting it. A support system is described.

JP 2005-267337 A

  By the way, in order to increase sales through sales activities, not only can the quality of product services be improved, but the efficiency of sales activities themselves, as in the conventional system, can be trusted by the sales staff who directly communicate product services to customers. If the product service is similar, there is a demand to purchase a product or apply for a service from a sales employee who wants to be reliable even a little.

  The present invention has been made in view of the above points, and an object thereof is to provide a salesperson selection system capable of selecting a salesperson desired by a consumer when purchasing a product or providing a service. .

  In order to achieve the above object, the salesperson selection system of the present invention is a salesperson selection system that selects a salesperson who provides a product service by using a consumer terminal, a client terminal, and a salesperson management server. The consumer terminal transmits consumer information to the salesperson management server via a communication line, and a selection signal for selecting a salesperson registered in the salesperson management server. Selection signal transmission means for transmitting to the salesperson management server via a communication line, and the client terminal transmits client information to the salesperson management server via the communication line; Sales representative information transmitting means for transmitting information related to the representative to the sales representative management server via a communication line. Consumer member registration means for registering a consumer as a member based on information about the consumer received from the consumer information transmission means, and client member registration for registering a client based on information about the client received from the client information transmission means as a member Means for registering information relating to the salesperson received from the salesperson information transmitting means, and information relating to the salesperson selected based on the selection signal received from the selection signal transmitting means. And a selection salesperson information transmission means for transmitting to the network via a communication line.

  Here, the salesperson information registration means for registering information related to salespersons allows consumers to know the age, hobbies, etc. of salespersons in various industries, and to search for salespersons that suit them. . The client includes the salesperson himself / herself, and the salesperson himself / herself may register as a member in addition to the case where the company to which the salesperson belongs registers as a member.

  In the salesperson selection system of the present invention, the consumer terminal includes salesperson evaluation information transmitting means for transmitting salesperson evaluation information obtained by evaluating the salesperson by a plurality of items to the salesperson management server via a communication line. When the salesperson management server includes salesperson evaluation order display means for displaying the salesperson evaluation information according to the item of the salesperson evaluation information transmitted by the salesperson evaluation information transmission means, the salesperson management server selects the salesperson for the consumer. It can be used as a judgment material.

  In the salesperson selection system according to the present invention, the salesperson management server compares the information about the consumer registered in the consumer member registration means with the information about the salesperson registered in the salesperson information registration means. If there is a common information notification means to notify the consumer terminal of common information when there is common information in the consumer, the consumer will find a salesperson who is likely to facilitate smooth communication based on the common information Can do.

  In order to achieve the above object, a salesperson selection system according to the present invention is a salesperson selection system that includes a salesperson management server and selects a salesperson who provides a product service. The server includes a consumer member registration means for registering a consumer as a member based on information about a consumer received from a consumer terminal via a communication line, and a client based on information about a client received from the client terminal via a communication line. A client member registration means for registering as a member, a salesperson information registration means for registering information on a salesperson received from a client terminal via a communication line, and a salesperson registered in the salesperson information registration means. The selection signal is received from the consumer terminal and information on the salesperson selected based on the selection signal is transmitted to the client. It is obtained by a selective sales employee information transmitting means for transmitting through the communication line to the terminal.

  Here, the salesperson information registration means for registering information related to salespersons allows consumers to know the age, hobbies, etc. of salespersons in various industries, and to search for salespersons that suit them. . The client includes the salesperson himself / herself, and the salesperson himself / herself may register as a member in addition to the case where the company to which the salesperson belongs registers as a member.

  The salesperson selection system according to the present invention enables a consumer to select a salesperson desired when purchasing a product or providing a service.

Hereinafter, embodiments of the present invention will be described with reference to the drawings to facilitate understanding of the present invention.
FIG. 1 is a schematic diagram illustrating a configuration example of a salesperson selection system to which the present invention is applied. In FIG. 1, a salesperson selection system 1 includes a consumer terminal 2, a client terminal 3, and a salesperson management server 4, each of which can communicate via the Internet (an example of a communication line) 16. It is in a state.

  The consumer's consumer terminal 2 who wants to purchase a product or provide a service through a desired salesperson sends information related to the consumer, such as name, address, telephone number, and e-mail address to the salesperson management server 4 via the Internet 16. Consumer information transmission means 5 for transmitting via the Internet, and selection signal transmission means 6 for transmitting a selection signal for selecting the salesperson registered in the salesperson management server 4 to the salesperson management server 4 via the Internet 16. I have.

  Further, the client terminal 3 of the client who wants to increase sales by letting the sales person desired by the customer in charge of customer service transmits information related to the client, such as a company name and a company website address, to the sales staff management server 4 via the Internet 16. Client information transmitting means 7 and sales representative information transmitting means 8 for transmitting information relating to sales staff such as name, age, gender, company name, service content, and service area to the sales staff management server 4 via the Internet 16. ing.

Further, the salesperson management server 4 includes a consumer member registration unit 9 for registering a consumer as a member based on information about the consumer received from the consumer information transmission unit 5, and information about the client received from the client information transmission unit 7. Client member registration means 10 for registering a client based on the above as a member, salesperson information registration means 11 for registering information about the salesperson received from the salesperson information transmission means 8, and the selection signal received from the selection signal transmission means 6. Selected salesperson information transmitting means 12 is provided for transmitting information on the salesperson selected based on the Internet 16 to the client terminal 3.
Here, when a consumer or a client is registered as a member, an ID and a password are given to the consumer and the client, and the member-dedicated page can be displayed on the terminal by inputting the given ID and password.

In addition, when the client registers the selected salesperson in the salesperson management server, log in to the member-dedicated page by entering the ID and password given as a member and select on the member-dedicated page Register information about sales representatives.
In addition, when a consumer selects a salesperson, log in to the member-dedicated page after entering the member ID and password, and enter the desired conditions on the member-dedicated page. Search for and select a sales employee. As a specific search method, for example, a service content such as insurance, automobile, finance, and home appliance, or a city / town / village in charge of a sales employee is selected as a search condition. Furthermore, it is possible to search by inputting search conditions such as the age, sex, hometown, and school of the sales staff. It is also possible to display a salesperson in a region matching the consumer's address registered as a member at the time of login on the member-only page.
The information on the selected salesperson is transmitted together with the selected consumer information to the client terminal that registered the selected salesperson, and negotiation between the salesperson and the consumer is started.

Further, the consumer terminal 2 includes salesperson evaluation information transmission means 13 for transmitting salesperson evaluation information obtained by evaluating a salesperson by a plurality of items to the salesperson management server 4 via the Internet 16.
Further, the salesperson management server 4 includes salesperson evaluation order display means 14 for displaying the salesperson evaluation information by order according to items of the salesperson evaluation information transmitted by the salesperson evaluation information transmission means 13. Here, the evaluation items include, for example, customer service attitude, impression, and friendliness. For example, the customer service attitude of salesperson A is 91 points, the impression is 80 points, and the friendship degree is 93 points. The attitude is 65 points, the impression is 70 points, the friendship is 55 points, and the customer service attitude of salesperson A is 8th out of 3000 people, and the salesperson B's customer service attitude is 200th out of 3000 people. Are displayed in order.

  Further, the salesperson management server 4 compares the information related to the consumer registered in the consumer member registration means 9 with the information related to the salesperson registered in the salesperson information registration means 11, and there is information common to both. In this case, common information notification means 15 for notifying the consumer terminal 2 of common information is provided.

  Here, the salesperson management server receives the consumer information and registers the consumer as a member, the consumer member registration means, the client member registration means that receives the client information and registers the client as a member, Sales representative information registration means for receiving and registering information regarding sales representatives, and selected sales representative information for transmitting information relating to the sales representative selected based on the selection signal received from the consumer terminal to the client terminal via a communication line If the sales staff management server is provided with the transmission means, the sales staff management server does not necessarily display the sales staff evaluation order display means for displaying the sales staff received from the consumer terminal according to the items of the sales staff evaluation information evaluated by a plurality of items. Or the information on the consumer registered in the consumer member registration means and the information on the sales employee registered in the salesperson information registration means If the information common to both are present Te, it may not include the common information notifying means for notifying the information common to the consumer terminal.

  In this way, the salesperson selection system to which the present invention is applied registers information related to salespeople, so consumers can know the age, hobbies, etc. of salespeople in various industries and suit their own needs. The salesperson can be searched, so that the consumer can select the desired salesperson.

  In addition, the salesperson management server receives salesperson evaluation information that evaluates the salesperson by multiple items from the consumer, and displays them in order according to the items of the salesperson evaluation information. It can be used as a basis for making decisions.

  Further, the salesperson management server compares the information related to the consumer registered in the consumer member registration means with the information related to the salesperson registered in the salesperson information registration means, and there is information common to both. Since the common information is notified to the consumer terminal, the consumer can find a salesperson who is likely to achieve smooth communication based on the common information.

It is the schematic explaining the example of 1 structure of the salesperson selection system to which this invention is applied.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Salesperson selection system 2 Consumer terminal 3 Client terminal 4 Salesperson management server 5 Consumer information transmission means 6 Selection signal transmission means 7 Client information transmission means 8 Salesperson information transmission means 9 Consumer member registration means 10 Client member registration means 11 Sales Employee Information Registration Unit 12 Selected Sales Employee Information Transmission Unit 13 Sales Employee Evaluation Information Transmission Unit 14 Sales Employee Evaluation Order Display Unit 15 Common Information Notification Unit 16 Internet

Claims (6)

A salesperson selection system that selects a salesperson who provides a product service by a consumer terminal, a client terminal, and a salesperson management server,
The consumer terminal is a consumer information transmitting means for transmitting information about a consumer to the sales staff management server via a communication line;
Selection signal transmitting means for transmitting a selection signal for selecting a salesperson registered in the salesperson management server to the salesperson management server via a communication line;
The client terminal includes client information transmitting means for transmitting information about the client to the sales representative management server via a communication line;
A salesperson information transmitting means for transmitting information about the salesperson to the salesperson management server via a communication line;
The salesperson management server includes a consumer member registration unit for registering a consumer as a member based on information about the consumer received from the consumer information transmission unit;
Client member registration means for registering a client as a member based on information about the client received from the client information transmission means;
Salesperson information registration means for registering information about the salesperson received from the salesperson information transmission means;
A salesperson selection system comprising: selected salesperson information transmission means for transmitting information on a salesperson selected based on the selection signal received from the selection signal transmission means to the client terminal via a communication line. The consumer terminal comprises sales staff evaluation information transmitting means for transmitting sales staff evaluation information obtained by evaluating a sales staff by a plurality of items to the sales staff management server via a communication line,
2. The salesperson selection system according to claim 1, wherein the salesperson management server includes salesperson evaluation rank display means for displaying the salesperson evaluation information by order according to items of the salesperson evaluation information transmitted by the salesperson evaluation information transmission means. . When the salesperson management server compares the information related to the consumer registered in the consumer member registration means with the information related to the salesperson registered in the salesperson information registration means, and there is information common to both The salesperson selection system according to claim 1, further comprising common information notification means for notifying the consumer terminal of common information. A salesperson selection system that has a salesperson management server and selects a salesperson that provides product services,
The sales staff management server includes a consumer member registration means for registering a consumer as a member based on information about a consumer received from a consumer terminal via a communication line;
A client member registration means for registering a client as a member based on information about a client received from a client terminal via a communication line;
A salesperson information registration means for registering information about a salesperson received from a client terminal via a communication line;
Selection that receives a selection signal for selecting a salesperson registered in the salesperson information registration means from the consumer terminal and transmits information related to the salesperson selected based on the selection signal to the client terminal via a communication line A salesperson selection system including a salesperson information transmission means. 5. The sales staff evaluation order display unit according to claim 4, wherein the sales staff management server includes sales staff evaluation order display means for displaying the sales staff received from the consumer terminal by order according to the items of the sales staff evaluation information obtained by evaluating the sales staff by a plurality of items. Sales employee selection system. When the salesperson management server compares the information related to the consumer registered in the consumer member registration means with the information related to the salesperson registered in the salesperson information registration means, and there is information common to both The salesperson selection system according to claim 4 or 5, further comprising common information notification means for notifying the consumer terminal of common information.

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