JP2007304843A - Telephone demand notification system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To solve a problem of increase in communication cost due to multiple dialing to the same household when the household includes a plurality of defaulters since dialing is carried out to each of the defaulters. <P>SOLUTION: On defaulter identification data of respective defaulters with the same family name data and address data included in name data of the respective defaulters in a defaulter information table, in which defaulter identification data for identifying a defaulter, name data including a family name and a given name of each defaulter at least, address data showing an address of each defaulter, and telephone number data showing a telephone number of each defaulter are associated mutually, a household management table to which household identification data showing a common household is generated. The telephone number data of defaulters having corresponding household identification data are extracted as a representative telephone number from the household management table, and transmission information including the extracted telephone number data is generated. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a telephone notification system that makes a telephone notification to a delinquent in a local government or the like, and more particularly to a telephone notification system that performs call control to a household in which a plurality of delinquents exist.

A telephone notification system for making a telephone notification to taxpayers who are taxpayers in a local government or the like is known (see Patent Document 1). Such a telephone announcement system includes, for example, a delinquent identification data such as a personal number for identifying a delinquent who is given in advance, a delinquent data indicating a name, an address, a telephone number, etc. and a delinquency status of each delinquent A database that stores a delinquent person information table that is associated with non-payment status data indicating that, first, when receiving an outgoing information generation instruction from a manager via a terminal, The transmission information indicating the identification data and the telephone number of each non-payer who has extracted the name data and telephone number data corresponding to the non-payment person identification data is generated, and the transmission information is registered in the memory. Then, when receiving a notification instruction from the operator via the terminal, the caller makes a call based on the registered transmission information, and the operator's terminal has a delinquent data corresponding to the delinquent person identification data of the delinquent The notification work screen based on the non-payment status data is displayed, and the operator makes a telephone call to each non-payment person according to the displayed notification work screen.
Japanese Patent Laid-Open No. 5-48776

  However, the above telephone notification system has the following problems to be solved. That is, since the call is individually made for each delinquent based on the telephone number indicated by the generated transmission information, when there are a plurality of delinquents in the same household, There was a problem that the communication cost was increased due to electricity.

The present invention adopts the following configuration in order to solve the above points.
<Configuration 1>
Non-payment person identification data for identifying non-payment persons is associated with at least name data including last name and name of each non-payment person, address data indicating the address of each non-payment person, and telephone number data indicating the telephone number of each non-payment person In a telephone notification system that includes a designated non-payment person information table and makes a call based on outgoing information including telephone number data of each non-payment person, last name data included in the name data of each non-payment person in the non-payment person information table And a household management table generation unit that generates a household management table to which household identification data indicating a common household is assigned to the delinquent identification data of each delinquent whose address data matches, and the household management table The telephone number data of one of the delinquents whose identification data matches is extracted as the representative telephone number of the household, and the outgoing call including the extracted telephone number data Characterized in that it comprises a transmission information generating unit that generates broadcast.
<Configuration 2>
In the telephone notification system of configuration 1, at least one or more deletion designation data in which character string data to be deleted that is unnecessary for specifying last name data is specified from the name data of each non-payment person included in the nonpayment person information table; At least one or more replacement specification data indicating replacement instructions for replacing synonyms of address data of each non-payment person included in the non-payment person information table with common character string data, the deletion instruction data, and the replacement specification data And a normalization table generation unit that generates a normalization table in which synonyms of address data are replaced with common character string data, while deleting character string data unnecessary for identifying surname data from name data The household management table generation unit includes surname data and address data of each delinquent in the generated normalization table. There against delinquent identification data of each delinquent matching, and generates a household management table imparted with household identification data indicating the common household.

  In the telephone notification system of the present invention, the delinquent identification data for identifying a delinquent, at least name data including the surname and name of each delinquent, address data indicating the address of each delinquent, and the telephone of each delinquent Household identification indicating that it is a common household for each non-payment person identification data that matches the last name data and address data included in each name data of the existing non-payment person information table associated with the telephone number data indicating the number A household management table to which data has been assigned is generated, and the telephone number data of any delinquent with matching household identification data is extracted from the generated household management table as the representative telephone number of the household, and the extracted telephone number data is Since the outgoing information is generated, it is possible to call the representative telephone number indicated by the generated outgoing information at a time for each delinquent in the same household. It is possible to tell. Therefore, communication costs can be reduced without multiple calls to the same household where a plurality of delinquents exist.

  Hereinafter, an embodiment of the present invention will be described in detail with reference to the drawings.

<Configuration of Example 1>
FIG. 1 is a block diagram showing the telephone announcement system of the present invention.

  As shown in FIG. 1, the telephone announcement system of the first embodiment is provided in a government office such as a local government, and includes an administrator terminal 10, a DB server 20, a delinquent DB 20A, a household management DB 20B, a call server 30, and a plurality of operators. The terminal 40 and the network 50 are configured.

  The network 50 is a communication line that connects the administrator terminal 10, the DB server 20, the call server 30, and the plurality of operator terminals 40, as will be described later.

  The non-payment person DB 20A, for each personal number data (= non-payment person identification data) for identifying each non-payment person, name data including at least the last name and name of each non-payment person, address data indicating the address of each non-payment person, This is a database storing a delinquent information table in which telephone number data indicating a delinquent person's telephone number is associated. For example, a plurality of different personal number data may be assigned to the same delinquent for each tax item such as normal collection, special collection, automobile tax, property tax, national health insurance, and the like.

  In this embodiment, as shown in FIG. 2, name data, address data, telephone number data, and large code data given in advance to companies with many transactions are associated with each individual number data. Assume that a delinquent information table is stored.

  As will be described later, the household management DB 20B is a database in which a household management table capable of household management of each delinquent generated by the manager terminal 10 is stored.

  The DB server 20 is a server that manages data exchange with each database described above, and includes a control unit 21, a data acquisition unit 22, and a data management unit 23.

  The administrator terminal 10 is a terminal operated by an administrator for maintenance of the system and generation of outgoing information. The administrator terminal 10 includes a control unit 11, a storage unit 12, an input unit 13 including a keyboard and a mouse, a liquid crystal display, and the like. Display unit 14, normalization table generation unit 15, household management table generation unit 16, and outgoing information generation unit 17. The administrator terminal 10 is connected to the DB server 20 and the call server 30 via the network 50.

  The storage unit 12 is a memory composed of an HDD or the like, and includes deletion designation data in which character string data to be deleted that is unnecessary for specifying surname data is specified from the name data of each delinquent included in the delinquent information table. A replacement specification table including replacement specification data indicating replacement instructions for replacing synonyms of address data of each non-payment person included in the deletion specification table and non-payment person information table with common character string data is held.

  In this embodiment, it is assumed that the storage unit 12 holds a deletion designation table as shown in FIG. 3 and a replacement designation table as shown in FIG.

  The operator terminal 40 is a terminal operated by an operator for making a telephone call, and is connected to the DB server 20 and the call server 30 via the network 50.

  The call server 30 is a server that makes a call to the delinquent based on the transmission information indicating the telephone number of the delinquent who is generated as will be described later according to an instruction from the operator terminal 40. A portion 32 is provided.

  Hereinafter, the manager terminal 10, DB server 20, delinquent person DB 20A, household management DB 20B, call until the household management table is generated in order to manage each delinquent from the non-household information table. The mutual relationship of the server 30 will be described.

  The control unit 11 of the administrator terminal 10 is a unit that performs overall control of the administrator terminal 10 as a so-called CPU, and operation screen data for receiving a generation instruction for either the household management table or the outgoing information from the administrator, Table generation completion screen data indicating completion of generation of the household management table is held in a memory (not shown).

  The control unit 11 displays an operation screen based on the operation screen data on the display unit 14 as an initial screen.

  When the administrator refers to the operation screen and inputs a household management table generation instruction via the input unit 13, the control unit 11 first generates a table generation signal for instructing generation of the household management table. 15 is output.

  The normalization table generation unit 15 is a unit that deletes character string data unnecessary for specifying last name data from name data and generates a normalization table in which synonyms of address data are replaced with common character string data. Upon receipt of the table generation signal, first, a delinquent person information table request signal is transmitted to the DB server 20 in order to obtain a delinquent person information table.

  The control unit 21 of the DB server 20 is a unit that controls the DB server 20 as a so-called CPU, and transfers the delinquent information table request signal to the data acquisition unit 22 when receiving the delinquent information table request signal.

  The data acquisition unit 22 is a unit that manages data exchange with the delinquent DB 20A and the household management DB 20B. Upon receipt of the delinquent information table request signal, the data acquisition unit 22 acquires the delinquent information table from the delinquent DB 20A. In this embodiment, the delinquent information table shown in FIG. 2 is acquired.

  When the data acquisition unit 22 acquires the delinquent person information table, the control unit 21 transmits the acquired delinquent person information table to the administrator terminal 10.

  Upon receiving the delinquent person information table, the control unit 11 of the administrator terminal 10 transfers the delinquent person information table to the normalization table generation unit 15.

  When the normalization table generation unit 15 receives the delinquent person information table, it is not necessary to specify the last name data from the name data based on the deletion designation table (see FIG. 3) and the replacement designation table (see FIG. 4) in the storage unit 12. Normal character table is generated, and synonyms of address data are replaced with common character string data.

  That is, the normalization table generation unit 15 first deletes all the character string data indicated by each deletion designation data in the deletion designation table from the name data in the delinquent information table, and based on the replacement designation table, Replace synonyms of address data in the table with common character string data.

  In the present embodiment, since the delinquent information table shown in FIG. 2 is received, the normalization table shown in FIG. 5 is generated based on the deletion designation table (see FIG. 3) and the replacement designation table (see FIG. 4). .

  When the normalization table generation unit 15 generates the normalization table, the control unit 11 subsequently transfers the generated normalization table to the household management table generation unit 16.

  The household management table generation unit 16 is a unit that generates a household management table for managing each delinquent household. Upon receiving the normalization table, the household management table generation unit 16 first refers to the large code data of each delinquent in the normalization table. When the large code data is set, the number indicated by the set large code data is assigned as household number data in association with the personal number data of the delinquent, and subsequently the large code data in the normalization table is Household number data that refers to the last name data and address data included in the name data of each non-payment person who has not been set, and shows the common household number in association with the individual number data of each nonpayment person whose last name data and address data match (= Household identification data) is assigned, and a household management table is generated.

  In this embodiment, when the name data of each delinquent includes space data (= blank), the household management table generation unit 16 refers to the character string before the space data as surname data. To do.

  Thus, in the present embodiment, the household management table generation unit 16 generates the household management table shown in FIG. 6 from the normalization table shown in FIG.

  When the household management table generation unit 16 generates a household management table (see FIG. 6), the control unit 11 transmits the generated household management table to the DB server 20 via the network 50.

  When receiving the household management table, the control unit 21 of the DB server 20 transfers the received household management table to the data management unit 23.

  The data management unit 23 is a unit that performs data management of the household management DB 20B. Upon receiving the household management table, the data management unit 23 stores the household management table in the household management DB 20B.

  When the data management unit 23 completes the storage of the household management table, the control unit 21 transmits a storage completion signal indicating that the household management table is stored in the household management DB 20B to the manager terminal 10.

  When receiving the storage completion signal, the control unit 11 of the administrator terminal 10 causes the display unit 14 to display a table generation completion screen based on the table generation completion screen data in the memory.

  When the administrator who confirms the storage completion of the household management table with reference to the table generation completion screen inputs a confirmation completion instruction via the input unit 13, the control unit 11 performs an operation based on the operation screen data in the memory. A screen is displayed on the display unit 14.

  Subsequently, the manager terminal 10, the DB server 20, the delinquent DB 20A, the household management DB 20B, the call server 30, and the operator terminal 40 until the transmission information indicating the telephone number of the delinquent who becomes the call target is generated Will be described.

  As described above, the control unit 11 of the administrator terminal 10 displays the operation screen based on the operation screen data on the display unit 14.

  When the administrator refers to the operation screen and inputs a transmission information generation instruction via the input unit 13, the control unit 11 outputs a transmission information generation signal instructing generation of transmission information to the transmission information generation unit 17. .

  The transmission information generation unit 17 is a unit that generates transmission information indicating the telephone number of the delinquent who is a call target. Upon receipt of the transmission information generation signal, first, a household management table request is made to obtain a household management table. A signal is transmitted to the DB server 20.

  When receiving the household management table request signal, the control unit 21 of the DB server 20 transfers the received household management table request signal to the data acquisition unit 22.

  Upon receiving the household management table request signal, the data acquisition unit 22 acquires the household management table from the household management DB 20B. In this embodiment, the household management table shown in FIG. 6 is acquired.

  When the data acquisition unit 22 acquires the household management table, the control unit 21 transmits the acquired household management table to the administrator terminal 10.

  When receiving the household management table, the control unit 11 of the manager terminal 10 transfers the household management table to the transmission information generation unit 17.

  Upon receiving the household management table, the transmission information generation unit 17 refers to the household number data in the household management table and extracts the telephone number data of any delinquent who matches the household number data as the representative telephone number of the household. Then, transmission information including the extracted telephone number data is generated. The generated transmission information shows only the phone number of one of the delinquents in the household when there are multiple delinquents in the same household. Can be prevented. In the present embodiment, since the household management table shown in FIG. 6 is received, the transmission information shown in FIG. 7 is generated.

  When the transmission information generation unit 17 generates the transmission information, the control unit 11 transmits the generated transmission information to the call server 30.

  When receiving the call information, the control unit 31 of the call server 30 transfers the call information to the call unit 32.

  Calling unit 32 is a unit that calls a delinquent on the basis of the transmission information, and when receiving the transmission information, stores the transmission information in a memory (not shown).

  Thereafter, each operator can operate the operator terminal 40 to perform a telephone notification work for each delinquent. Here, since the caller 32 makes a call to the representative telephone number of each delinquent indicated by the generated transmission information, the caller 32 can make a notification to each delinquent in the same household at a time. Therefore, communication costs can be reduced without multiple calls to the same household where a plurality of delinquents exist.

<Operation of Example 1>
Hereinafter, the operation of the telephone announcement system according to the first embodiment will be described.

  FIG. 8 is an operation flowchart for generating a household management table.

  The control unit 11 of the administrator terminal 10 displays an operation screen on the display unit 14 based on the operation screen data in the memory as an initial screen (S1).

  When the administrator refers to the operation screen and inputs a household management table generation instruction via the input unit 13 (S2), the control unit 11 first normalizes a table generation signal instructing generation of the household management table. Output to the table generator 15.

  Upon receiving the table generation signal, the normalization table generation unit 15 first transmits a delinquent person information table request signal to the DB server 20 in order to obtain a delinquent person information table.

  Upon receiving the delinquent person information table request signal, the control unit 21 of the DB server 20 transfers the delinquent person information table request signal to the data acquisition unit 22.

  Upon receiving the delinquent person information table request signal, the data obtaining unit 22 obtains the delinquent person information table from the delinquent person DB 20A (S3). In this embodiment, the delinquent information table shown in FIG. 2 is acquired.

  When the data acquisition unit 22 acquires the delinquent person information table, the control unit 21 transmits the acquired delinquent person information table to the administrator terminal 10.

  Upon receiving the delinquent person information table, the control unit 11 of the administrator terminal 10 transfers the delinquent person information table to the normalization table generation unit 15.

  When the normalization table generation unit 15 receives the delinquent person information table, it is not necessary to specify the last name data from the name data based on the deletion designation table (see FIG. 3) and the replacement designation table (see FIG. 4) in the storage unit 12. A normalization table is generated in which synonyms of address data are respectively replaced with common character string data (S4).

  That is, the normalization table generation unit 15 first deletes all the character string data indicated by each deletion designation data in the deletion designation table from the name data in the delinquent information table, and based on the replacement designation table, Replace synonyms of address data in the table with common character string data.

  In the present embodiment, since the delinquent information table shown in FIG. 2 is received, the normalization table shown in FIG. 5 is generated based on the deletion designation table (see FIG. 3) and the replacement designation table (see FIG. 4). .

  When the normalization table generation unit 15 generates the normalization table, the control unit 11 subsequently transfers the generated normalization table to the household management table generation unit 16.

  Upon receiving the normalization table, the household management table generation unit 16 first refers to the large code data of each delinquent in the normalization table. If the large code data is set, the set large code data is displayed. The number shown is assigned as household number data in association with the personal number data of the non-payment person, and the last name data and address data included in the name data of each non-payment person whose large code data is not set in the normalization table The household management table is generated by assigning household number data (= household identification data) indicating a common household number in association with the personal number data of each delinquent whose reference name data and address data match with each other (S5). .

  In this embodiment, when the name data of each delinquent includes space data (= blank), the household management table generation unit 16 refers to the character string before the space data as surname data. To do.

  Thus, in the present embodiment, the household management table generation unit 16 generates the household management table shown in FIG. 6 from the normalization table shown in FIG.

  When the household management table generation unit 16 generates a household management table (see FIG. 6), the control unit 11 transmits the generated household management table to the DB server 20 via the network 50 (S6).

  When receiving the household management table, the control unit 21 of the DB server 20 transfers the received household management table to the data management unit 23.

  Upon receiving the household management table, the data management unit 23 stores the household management table in the household management DB 20B (S7).

  When the data management unit 23 completes the storage of the household management table, the control unit 21 transmits a storage completion signal indicating that the household management table is stored in the household management DB 20B to the manager terminal 10.

  When receiving the storage completion signal, the control unit 11 of the administrator terminal 10 causes the display unit 14 to display a table generation completion screen based on the table generation completion screen data in the memory.

  When the administrator who confirms the storage completion of the household management table with reference to the table generation completion screen inputs a confirmation completion instruction via the input unit 13, the control unit 11 performs an operation based on the operation screen data in the memory. A screen is displayed on the display unit 14.

  FIG. 9 is an operation flowchart for generating transmission information.

  As described above, the control unit 11 of the administrator terminal 10 displays the operation screen based on the operation screen data on the display unit 14 (S1).

  When the administrator refers to the operation screen and inputs a transmission information generation instruction via the input unit 13 (S2), the control unit 11 transmits a transmission information generation signal instructing generation of transmission information to the transmission information generation unit 17. Output to.

  Upon receiving the transmission information generation signal, the transmission information generation unit 17 first transmits a household management table request signal to the DB server 20 in order to obtain a household management table.

  When receiving the household management table request signal, the control unit 21 of the DB server 20 transfers the received household management table request signal to the data acquisition unit 22.

  Upon receiving the household management table request signal, the data acquisition unit 22 acquires the household management table from the household management DB 20B (S3). In this embodiment, the household management table shown in FIG. 6 is acquired.

  When the data acquisition unit 22 acquires the household management table, the control unit 21 transmits the acquired household management table to the administrator terminal 10.

  When receiving the household management table, the control unit 11 of the manager terminal 10 transfers the household management table to the transmission information generation unit 17.

  Upon receiving the household management table, the transmission information generation unit 17 refers to the household number data in the household management table and extracts the telephone number data of any delinquent who matches the household number data as the representative telephone number of the household. Then, transmission information including the extracted telephone number data is generated (S4). The generated transmission information shows only the phone number of one of the delinquents in the household when there are multiple delinquents in the same household. Can be prevented. In the present embodiment, since the household management table shown in FIG. 6 is received, the transmission information shown in FIG. 7 is generated.

  When the transmission information generation unit 17 generates the transmission information, the control unit 11 transmits the generated transmission information to the call server 30 (S5).

  When receiving the call information, the control unit 31 of the call server 30 transfers the call information to the call unit 32.

  When receiving the call information, the caller 32 holds the call information in a memory (not shown) (S6).

  Thereafter, each operator can operate the operator terminal 40 to perform telephone notification work for each delinquent. Here, since the caller 32 makes a call to the representative telephone number of each delinquent indicated by the generated transmission information, the caller 32 can make a notification to each delinquent in the same household at a time. Therefore, communication costs can be reduced without multiple calls to the same household where a plurality of delinquents exist.

<Effect of Example 1>
In the telephone notification system of Example 1, personal number data for identifying a delinquent, name data including the surname and name of each delinquent, address data indicating the address of each delinquent, and the telephone number of each delinquent Deletes character string data unnecessary for identifying surname data from each name data in the existing delinquent information table associated with the telephone number data shown, and replaces synonyms of address data with common character string data. A normalization table was generated, and household number data indicating a common household was assigned to the individual number data of each non-payment person with the same last name data and address data included in each name data of the normalization table A household management table is generated, and the telephone number data of any delinquent whose household number data matches is extracted from the household management table as the representative telephone number of the household. Since the outgoing information including the extracted telephone number data is generated, it is possible to notify the delinquents of the same household at once by calling the representative telephone number indicated by the outgoing information. it can. Therefore, communication costs can be reduced without multiple calls to the same household where a plurality of delinquents exist.

  In addition, deleting the character string data unnecessary for identifying the last name data from each name data in the delinquent information table, and generating a normalization table in which the synonyms of the address data are respectively replaced with common character string data, Even when the name data and address data in the delinquent information table are not uniform, an accurate household management table can be generated.

  In the above embodiment, the notification work is performed by the operator terminal 40. However, the present invention is not limited to this, and the administrator terminal 10 may perform the same notification work.

  In the above embodiment, when the household management table is generated, the generated household management table is stored in the household management DB 20B. However, the present invention is not limited to this, and the household management table generation unit 16 performs household management. When the table is generated, the transmission information may be continuously generated from the generated household management table by the transmission information generation unit 17 without storing the household management table in the household management DB 20B.

  In the above-described embodiment, the administrator terminal 10 that has received an instruction to generate a household management table via the input unit 13 from an administrator or the like is configured to generate the household management table. The normalization table generation unit 15 and the household management table generation unit 16 are provided in the DB server 20, and each time a predetermined time elapses, the control unit 21 sends a table generation signal to the normalization table to indicate generation of the household management table. When output to the generation unit 15 and the normalization table generation unit 15 generates a normalization table, the household management table generation unit 16 generates a household management table from the normalization table, and the control unit 21 stores the household management table in the household It is good also as a structure regularly stored in management DB20B.

  In the above embodiment, the deletion designation table and the replacement designation table are stored in the storage unit 12 of the administrator terminal 10 in advance. However, the present invention is not limited to this. For example, the database is managed by the DB server 20. The deletion specification table and the replacement specification table may be held, and the DB server 20 may transmit the deletion specification table and the replacement specification table to the administrator terminal 10 in response to a table request instruction from the administrator terminal 10.

  In the above embodiment, the deletion specification table is stored in the storage unit 12 of the administrator terminal 10 in advance. However, the present invention is not limited to this, and the administrator or the like can specify deletion via the administrator terminal 10. It is good also as a structure which can add and delete desired deletion designation | designated data with respect to a table.

  In the above embodiment, the replacement specification table is stored in the storage unit 12 of the administrator terminal 10 in advance. However, the present invention is not limited to this, and an administrator or the like can specify replacement using the administrator terminal 10. It may be configured such that desired replacement designation data can be added to and deleted from the table.

  In the above embodiment, when the household management table generating unit 16 generates the household management table, the control unit 11 transmits the household management table to the DB server 20 and stores the household management table received by the DB server 20 in the household management DB 20B. However, the present invention is not limited to this. For example, when the household management table generation unit 16 generates a household management table, the administrator confirms whether or not the household management table is generated correctly. A correctable confirmation / correction screen is displayed on the display unit 14. After the confirmation and correction by the administrator are completed, the control unit 11 transmits the household management table to the DB server 20, and the DB server 20 manages the household management table. It is good also as a structure stored in DB20B.

  In the above-described embodiment, a configuration including a deleted address designation table made up of deleted address designation data in which character string data indicating a prefecture name to be deleted is designated in order to make the address data of the delinquent information table a uniform description method It is good. Thereby, for example, an accurate household management table can be reliably generated even from a delinquent information table in which address data is not uniformly input from the prefecture name.

  In the above embodiment, the delinquent person information table and the household management table are respectively held in the delinquent person DB 20A and the household management DB 20B. However, the delinquent person information table and the household management table are not limited thereto. May be stored in one database.

  In the above embodiment, the non-payment person information table is a table in which name data, address data, and telephone number data are associated with personal number data, but the present invention is not limited to this. On the other hand, it may be a table in which each data indicating title, relationship, age, sex, date of birth, job type, vehicle type, and the like is also associated.

  In the above embodiment, the non-payment status table in which the personal number data for identifying the non-payment person is associated with the non-payment tax type, the due date, the non-payment amount data indicating the non-payment amount of each non-payment person. Non-payment status database to be stored, Negotiation record database to store a negotiation record table in which personal number data for identifying non-payment persons and negotiation record data indicating the negotiation status with each non-payment person are associated with each other. A storage database that stores a storage status table that associates personal number data for storage and storage data indicating storage details such as storage amount of each non-payment person is provided. Based on the personal number data of each delinquent in the previous household, referring to each database, the household notification showing the delinquency status, negotiation records, and accommodation details of all delinquents in the same household It may be configured to display a Tsutomu screen on the display unit of the operator terminal.

The block block diagram which shows the telephone announcement system of this invention Example diagram showing a delinquent information table according to the first embodiment. FIG. 4 is an exemplary diagram illustrating a deletion designation table according to the first embodiment. FIG. 4 is an exemplary diagram illustrating a replacement designation table according to the first embodiment. FIG. 4 is an exemplary diagram illustrating a normalization table according to the first embodiment. The illustration which shows the household management table of Example 1 Example figure which shows transmission information of Example 1 Operation flowchart for generating a household management table Operation flowchart for generating outgoing information

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Manager terminal 11 Control part 12 Storage part 13 Input part 14 Display part 15 Normalization table production | generation part 16 Household management table production | generation part 17 Transmission information production | generation part 20 DB server 21 Control part 22 Data acquisition part 23 Data management part 20A Arrearer DB
20B Household Management DB
30 Calling Server 31 Control Unit 32 Calling Unit 40 Operator Terminal 50 Network

Claims (2)

Non-payment person identification data for identifying non-payment persons is associated with at least name data including last name and name of each non-payment person, address data indicating the address of each non-payment person, and telephone number data indicating the telephone number of each non-payment person A non-payment person information table, and a telephone notification system for making a call based on outgoing information including telephone number data of each non-payment person,
Household management table in which household identification data indicating a common household is assigned to the delinquent person identification data of each delinquent who has the same last name data and address data included in the name data of each delinquent in the delinquent person information table A household management table generation unit for generating
From the household management table, a telephone number data of any delinquent who matches the household identification data is extracted as a representative telephone number of the household, and a transmission information generating unit that generates transmission information including the extracted telephone number data; A telephone notice system characterized by comprising. From the name data of each non-payment person included in the non-payment person information table, at least one or more deletion designation data in which character string data to be deleted that is unnecessary for specifying the last name data is designated;
At least one or more replacement designation data indicating a replacement instruction for replacing synonyms of address data of each delinquent included in the delinquent information table with common character string data;
Based on the deletion instruction data and the replacement designation data, delete the character string data unnecessary for the identification of the last name data from the name data, and a normalization table in which synonyms of the address data are respectively replaced with common character string data A normalization table generation unit to generate,
The household management table generating unit generates household identification data indicating a common household for the delinquent identification data of each delinquent who has the same last name data and address data of each delinquent in the generated normalization table. The telephone notification system according to claim 1, wherein the assigned household management table is generated.

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