JP2007257611A - Appointment method and appointment program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an appointment method and appointment program for accepting persons' appointments to an appointment limit that, when a person tries to make an appointment, accept the appointment if the person's appointment allocation corresponding to the number of past cancellations does not cause the appointment limit to be exceeded, and allocate persons with many past cancellations evenly over or in the first half of an appointment period. <P>SOLUTION: The appointment method has the steps of receiving an appointment request form a person, extracting the number of past appointment cancellations of the sender or an appointment allocation calculated from the number of appointment cancellations from a table, determining whether the appointment will not cause an appointment limit to be exceeded and can be made according to an appointment allocation calculated from the extracted number of past appointment cancellations of the person or to the extracted appointment allocation, and accepting the appointment if the appointment can be made. <P>COPYRIGHT: (C)2008,JPO&INPIT

Description

  The present invention relates to a reservation method and a reservation program for receiving a reservation from a reservation person up to a reservation frame.

  Conventionally, the health checkup reservation system pre-registers the maximum number of people who can be diagnosed in one day as a reservation frame, accepts it on the reservation screen via the Internet within the range of the reservation frame, and makes reservations for reservation persons exceeding the reservation frame It is not accepted.

  In addition, in order to avoid the situation where the actual number of reservations becomes less than the reservation frame due to the decrease in the number of reservations due to cancellation, there is a technology that makes a difference in the number of reservations allocated by the reservation terminal or changes the settlement deadline depending on the settlement amount Yes (Patent Document 1).

In addition, there is a technique for confirming the presence or absence of cancellation several days before the actual medical examination date, and for contacting cancellation waiting if there is cancellation (Patent Document 2).
JP 05-26049 A JP 2002-117136 A

  However, in the above-described conventional technology, when cancellation occurs, the number of examiners on the day decreases from the reservation frame of the maximum number of people registered in advance, and the appointment exceeding the reservation frame is accepted and the examiner on the day There was a problem that the decrease in the number could not be compensated.

  In addition, in the technique of the above-mentioned Patent Document 1 described above, the reservation is made in consideration of the cancellation history of the reservation person only by making a difference in the reservation allocation number by the reservation terminal or changing the payment deadline by the payment amount. There was a problem that it was difficult to cause variations in the number of people.

  Further, in the technique of the latter patent document 2 described above, the presence or absence of cancellation is confirmed several days ago, and if there is a cancellation, only the waiting for cancellation is made and the reservation is made in consideration of the cancellation history of the reservation person. There was a problem that it was difficult to cause variations in the number of people.

  In addition, there is a problem that reservation persons with a large number of cancellations are concentrated on a certain day in the reservation period, and it is easy for the patients to vary and it is difficult to avoid this.

  In order to solve these problems, the present invention accepts a reservation when the reservation space amount of the reservation person corresponding to the number of cancellations in the past does not exceed the reservation space when a reservation is made from the reservation person, Reservants with a large number of cancellations are allocated uniformly or in the first half of the reservation period.

  The present invention accepts a reservation when the reservation amount of the reservation person corresponding to the past number of cancellations does not exceed the reservation time when a reservation is made by the reservation person. It is possible to accept the reservation and make it difficult for the day-to-day variation due to the reservation cancellation to occur.

  In addition, by assigning reservation persons with a large number of cancellations to the reservation period uniformly or in the first half, it becomes possible to make the number of patients as uniform as possible over the reservation period.

  The present invention accepts a reservation when the reservation person's reservation frame amount corresponding to the past cancellation number does not exceed the reservation frame when the reservation person makes a reservation, and makes an extra reservation corresponding to the past cancellation number. We realized that it was less likely to cause variations on the day due to acceptance and cancellation of reservations.

  In addition, it was possible to assign the number of reservations with a large number of cancellations to the reservation period uniformly or in the first half, and to make the number of patients as uniform as possible over the reservation period.

FIG. 1 shows a system configuration diagram of the present invention.
In FIG. 1, a management server 100 is a computer system that is connected to a corporate network 120 and accepts reservations from a large number of personal computers 110. Here, a patient table 101, a reservation frame table 102, a reservation table 103, a reservation, It comprises means 104, reservation cancellation means 105, reservation frame amount calculation means 106, reservation frame calculation means 107, hard disk device 108, and the like.

  The examinee table 101 registers and accumulates past histories (histories such as the number of reservations and the number of reservation cancellations) of the examinees who are appointments such as examinations (see FIG. 4A).

  The reservation frame table 102 registers and manages reservation frame information (maximum reservation frame, current reservation frame, etc.) of the examinee who is a reservation person (see FIG. 4B).

  The reservation table 103 registers and manages reservation information (examinee number, cancel flag, etc.) of a checkup person such as a checkup (see FIG. 4C).

  The reservation unit 104 receives a reservation from the examinee and receives a reservation when reservation is possible (see FIGS. 2 to 5).

  The reservation canceling means 105 receives a reservation cancellation from the examinee (see FIGS. 2 to 5).

  The reservation frame amount calculation means 106 calculates the reservation frame amount of the examinee who wants to make a reservation (see FIGS. 2 to 5).

  The reservation frame calculation means 107 calculates a reservation frame for a patient who wants to make a reservation (see FIGS. 2 to 5).

The hard disk device 108 is a memory that stores tables, programs, and the like.
The personal computer 110 is a terminal for connecting to the corporate network 120 and allowing each user to access the management server 100 (access to the WWW server) to make a reservation on the screen of FIG. In this case, the browser 111 is configured.

  The reservation allocating unit 109 sorts the reservation users in the order of the number of reservation cancellations in the past or the ratio of the number of reservation cancellations in the past to the number of reservations, and arranges the reservation period in order from the first reservation user after the sorting. The reservations are made uniformly or in the first half, and the reservation period is repeated from the beginning of the reservation period to the end and from the end to the beginning of the reservation period in order from the first reservation person after sorting, or from the first reservation person after the sorting A predetermined number is sequentially reserved from the head of the head toward the tail (see FIGS. 6 to 11).

  The browser 111 accesses a WWW server (not shown) in the management server 110 via the corporate network 120, downloads the screen of FIG. 5 to be described later, displays it on the display device, and displays reservation information or reservation from the screen. It is software for inputting cancellation information and making reservations or canceling reservations.

  The corporate network 120 is an example of a network that connects a large number of personal computers 110 and the management server 100 so that they can communicate with each other, and is a network including the Internet.

  Next, the operation when making a reservation under the configuration of FIG. 1 will be described in detail according to the order of the flowchart of FIG.

  FIG. 2 shows a processing flowchart of the reservation request according to the present invention. Here, the personal computer 110 and the management server 100 correspond to the personal computer 110 and the management server 100 of FIG.

  In FIG. 2, a reservation request is made in S201. This is because the reservation person operates the personal computer 110 in FIG. 1 and inputs the URL of the reservation site on the browser 11 activated on the personal computer 110, and the WWW server (not shown) in the management server 100 via the corporate network 120. Enter the reservation information (information such as employee number, date of consultation, course, etc.) on the reservation request screen shown in FIG. Request a reservation.

  In S202, the reservation frame amount in the examinee table 101 and the reservation frame in the reservation frame table 102 are added. This is because the management server 100 to which the reservation information is passed from the WWW server corresponds to the fact that the reservation information is input on the reservation request screen of FIG. The reserved frame amount (for example, the reserved frame amount 0.8 of the examinee number 001) retrieved by searching the examiner table 101 of FIG. 4A using the inside examinee number (employee number) as a key, and the reservation A reservation frame (for example, consultation date 20060124, reservation frame 49.1 of course code 100) retrieved by searching the reservation frame table of FIG. 4B using the consultation date and the course (course code) in the information as keys. Add (0.8 + 49.1 = 49.9 here).

  In step S203, the added value is compared with the maximum reserved frame in the reserved frame table 102. Here, the value (49.9) added in S202 is compared with the maximum reserved frame (date 20060124, maximum reserved frame 50 of course code 100) in the reserved frame table 102.

  In S204, it is determined whether the added value ≦ the maximum reserved frame. In the above example, since the added value = 49.9 and the maximum reservation frame = 50, the determination is YES, and the reservation reception process is performed from S205 to S207. On the other hand, in the case of NO, since the added value exceeds the maximum reservation frame, a reservation impossible message is displayed on the screen of the browser 111 of the personal computer 110 that cannot be reserved, and the reservation person is notified.

  In S205, since it is determined that the reservation is possible in YES of S204, the added value is set in the reserved frame of the reserved frame table 102 (for example, in the above example, the added value = 49.9 is set as shown in FIG. 4B). The date 20060124 of the reservation frame table 102 and 49.1 in the reservation frame column of the entry of the course code 100 are set to the added value = 49.9 and updated.

  In S206, the reservation table 103 is created. In the above example, a record with the date 20060124, the course code 100, the examinee number 001, and the cancel flag 0 is created and registered in the appointment frame table 103 of FIG. Register.

  In S207, the number of reservations in the examinee table 101 is increased by one and set. In the above example, the number of reservations for the entry of the examinee number 001 in the examinee table 101 of FIG.

  As described above, when the examinee inputs reservation information on the reservation request screen shown in FIG. 5A and presses the reservation button, the management server 100 selects (a) in FIG. ), The reserved frame amount calculated based on the past cancellation history (a value smaller than 1 as the number of cancellations increases) is extracted, and the extracted reserved frame amount is shown in FIG. b) is added to the current reservation frame in the reservation frame table 102 to determine whether the reservation can be made without exceeding the maximum reservation frame. If the reservation is possible (YES in S204), the reservation process is executed (S205). The reservation frame in the reservation frame table 102 in FIG. 4B is updated, the reservation contents are registered in the reservation table 103 in FIG. 4C in S206, and the reservation in the patient table 101 in FIG. +1 number and reservation To update the amount). As a result, the larger the cancellation rate, the smaller the reservation frame amount of the reservation person (examiner), so the reservation frame amount to be added to the reservation frame is small and many reservations are reserved before the maximum reservation frame is exceeded. It is possible to accept and prepare for cancellation.

  Next, according to the order of the flowchart of FIG. 3, the operation when the reservation is canceled under the configuration of FIG. 1 will be described in detail.

  FIG. 3 shows a processing flowchart of the reservation cancellation according to the present invention. Here, the personal computer 110 and the management server 100 correspond to the personal computer 110 and the management server 100 of FIG.

  In FIG. 3, a reservation cancellation request is made in S301. This is because the reservation person who wants to cancel the reservation operates the personal computer 110 in FIG. 1, inputs the URL of the reservation site on the browser 11 activated on the personal computer 110, and enters the management server 100 via the corporate network 120. Reservation cancellation information (information such as employee number, date of consultation, course, etc.) is entered on the reservation cancellation request screen shown in FIG. 5B (to be described later) connected to a WWW server (not shown) and displayed. Then, a reservation cancel button is pressed to request a reservation cancellation.

  In S302, a value obtained by subtracting the reservation frame amount immediately before the examinee table 101 from the reservation frame of the reservation frame table 102 is calculated and set in the reservation frame. This corresponds to the fact that the reservation cancel information is input from the WWW server in response to the reservation cancel information being entered on the reservation cancel request screen shown in FIG. Finds the subject's cancellation date and course entry in the reservation frame table 102 of FIG. 4B based on the examinee number (employee number), consultation date, and course in the reservation cancellation information. Then, a value obtained by subtracting the reservation frame amount of the entry of the examinee number in the examinee table 101 of FIG. 4 (a) from the reservation frame in the entry is calculated and set and updated in the reservation frame. The reservation frame is returned to the value before the reservation is made.

  In S303, the cancel flag of the reservation table 103 is set from 0 to 1 (cancel). This finds the reservation of the examinee whose reservation has been canceled from the reservation table 103 in FIG. 4C, and sets the cancel flag of the entry from 0 to 1 (cancel).

  In S304, the number of cancellations in the examinee table 101 is increased by one and set. This is set by incrementing the number of cancellations of the canceled patient entry in the patient table 101 of FIG.

  In S305, a cancellation probability is calculated from the number of reservations and the number of cancellations. This is because, in S304, the number of cancellations is increased by one in the examinee table 101 of FIG. 4A, the cancellation probability is calculated based on the number of cancellations after the increase and the number of reservations (for example, (Cancellation number ÷ reservation number) = calculation as cancellation probability.

In S306, the reservation frame amount is calculated from the cancellation probability, and the reservation frame amount is set in the examinee table 101. For example,
Reservation frame amount = 1-Cancellation probability
= 1-(Number of cancellations / number of reservations)
= (Number of reservations−Number of cancellations) ÷ Calculated as the number of reservations.

As described above, when the examinee inputs reservation cancellation information on the reservation cancellation request screen in FIG. 5B and presses the reservation cancel button, the examinee, course, and consultation date extracted from the reservation cancellation information by the management server 100 Based on the above: The reservation frame in the reservation frame table 102 in FIG. 4B is returned to the value before the reservation (S302),
The cancel flag of the reservation canceled in the reservation table 104 of FIG. 4C is set from 0 to 1 (cancel) (S303),
-The number of cancellations of the canceled patient who has canceled the reservation in the patient table 101 of FIG. 4A is increased by one (S304), and the reservation frame amount is updated (S305, S306).
It becomes possible to do. As a result, when there is a reservation cancellation request, the reservation cancellation flag in the reservation table 103 is set to 1, the reservation frame in the reservation frame table 102 is returned to the previous value, and the patient table 101 is cancelled. Increase the number of times by one, update the reservation frame amount (update to a smaller value as the number of cancellations increases), decrease the reservation frame amount of the canceled patient, and accept extra reservations corresponding to the past number of cancellations Thus, it becomes possible to make it difficult to cause variations on the day due to cancellation of the reservation.

FIG. 4 shows an example table of the present invention.
FIG. 4A shows an example of a patient table. The examinee table 101 stores the past history of the examinee, and here, registers and manages the following information shown in association with each other.

・ Subject number:
·Full name:
・ Number of reservations:
・ Number of cancellations:
・ Reservation amount:
・ Other:
Here, the examinee number is a number (for example, employee number) that uniquely determines a reservation person (examinee) who makes a reservation. The name is the name of the examinee. The number of reservations and the number of cancellations are the number of reservations made by the examinee and the number of cancellations. The reservation frame amount is a value that gradually decreases from 1 as the number of cancellations increases. For example, the reservation frame amount has a value of (number of reservations−number of cancellations) ÷ number of reservations.

  FIG. 4B shows an example of a reservation frame table. The reservation frame table 102 registers and manages reservation frame information, and registers and manages the following information shown in association with each other.

·date:
・ Course code:
・ Maximum reservation slots:
・ Reservation slots:
・ Other:
Here, the date is the date of the course (course code) to be reserved. The course code is a code representing a medical examination or the like to be reserved. The maximum reserved frame is the maximum frame that can be reserved. The reserved frame is a currently reserved frame.

  FIG. 4C shows an example of a reservation table. The reservation table 103 registers and manages reservation information, and manages the following information shown in association with each other.

·date:
・ Course code:
・ Subject number:
-Cancel flag:
・ Other:
Here, the date, the course code, and the examinee number are reservation contents reserved by the examinee. In the cancel flag, 0 indicates a reservation state, and 1 indicates a cancel state.

FIG. 5 shows an example screen of the present invention.
FIG. 5A shows an example of a reservation request screen. The reservation request screen is an example of a screen that allows the reservation person (examinee) to input the following information shown in the figure.

·employee number:
-Consultation date:
·course:
Here, the employee number is a number that uniquely represents the examinee. The consultation date and the course are the date and course that the examinee receives.

  FIG. 5B shows an example of a reservation cancel request screen. The reservation cancellation request screen is an example of a screen that allows the reservation canceler (the consultation canceler) to input the following information shown in the figure.

·employee number:
-Consultation date:
·course:
Here, the employee number is a number that uniquely represents the person canceling the consultation. The consultation date and course are the date and course of the consultation canceled by the examinee.

  Next, according to the order of the flowchart of FIG. 6, the procedure for sorting the reservation persons in the order of the number of past cancellations or cancellation rates and assigning them to the reservation period uniformly or in the first half will be described in detail.

FIG. 6 shows a reservation allocation flowchart of the present invention.
In FIG. 6, S401 calculates a cancellation rate. This calculates the ratio (cancellation rate) of the number of canceled cancellations (for example, the number of cancellations in the patient table 101 in FIG. 4A) to the total number of reservations in the past predetermined period of the reservations.

  In step S402, the examinees are sorted in the order of cancellation rates. This sorts the examinee (reservation person) in descending order of the cancellation rate of the examinee (reservation person) calculated in S401.

  In S403, reservations within a specified period are allocated. This is done by assigning reservations (assigned uniformly or in the first half) within the examination specified period (designated period designated from the start period to the end period) according to the procedure shown in FIG.

  As described above, the examinees (reservants) can be sorted in the order of the cancellation rate, and can be assigned uniformly or in the first half in order from the top (in descending order of cancellation rate) within the specified period. This will be described in detail below.

FIG. 7 is an explanatory diagram of automatic scheduling (uniform allocation) according to the present invention.
FIG. 7A shows a flowchart.

  In FIG. 7A, S501 sets a specified period in the memory. For example, as shown in the allocation example in FIG. 7B, the specified period specified from the start period 11/1 (November 01) to the end period 11/4 (November 04). 11/1, 11/2, 11/3, and 11/4 are set in the memory on a daily basis (reservation unit, which is a daily basis here, in addition to a half-day unit and a time unit).

  In S502, one examinee (reserved person) is arranged from the top to the end in order of cancellation rate. For example, as shown in FIG. 7B, from the start period 11/1 to the end period 11/4 of the specified period in descending order of cancellation rate (A> B> C> D). Arrange them in order as shown below.

11/1 11/2 11/3 11/4
A B C D
In S503, each one of the examinees is arranged from the back to the front in the order of the cancellation rate. For example, as shown in FIG. 7B, from the end period 11/4 of the designated period to the start period 11/1 in the order of the next highest cancellation rate (E>F>G> H). Arrange in order, and do as follows.

11/1 11/2 11/3 11/4
H G F E
In step S504, steps S502 and S503 are repeated. This repeats that the examinees are sequentially arranged (assigned) in order from the top of the specified period in descending order of the cancellation rate in S502 and from the end to the top of the specified period in descending order of the cancellation rate in S503.

  In step S505, it is determined whether the examinee (reservee) to be assigned is completed. If YES, the process ends. If NO, repeat S504.

  As described above, the examinees (reservations) are repeated from the beginning to the end and from the end to the beginning of the specified period in descending order of the cancellation rate, and all the examinees are arranged as shown in FIG. It is possible to increase the probability that cancellations will occur almost uniformly within the specified period even if cancellation occurs, even if the examinees are uniformly allocated from the start period to the end period of the specified period in descending order of the rate.

FIG. 7B shows an allocation example. Here, the specified period is specified from the start period to the end period.
・ Start period: 11/1
・ End period: 1/4
Therefore, allocation units for 4 days of 11/1, 11/2, 11/3, and 11/4 are set on the memory as shown in the figure. And
(1) Assign A, B, C, and D to 11/1, 11/2, 11/3, and 11/4 in order from the start period in descending order of cancellation rate (S502 in FIG. 7A described above). .

  (2) Next, E, F, G, and H are assigned to 11/4, 11/3, 11/2, and 11/1 in reverse order from the end period in descending order of cancellation rate ((a of FIG. ) S503).

  (3) Next, (1) and (2) are repeated. Here, by repeating (1), the start periods 11/1, 11/2, 11/3, and 11/4 are increased in descending order of cancellation rate. I, J, K, and L are assigned (S504 in FIG. 7A described above), and assignment of all examinees is completed.

  FIG. 7C shows an allocation method. Here, they are arranged alternately in descending order of cancellation rate. This is to arrange them in the order of (1), (2), and (3) ((a) flowchart in FIG. 7).

  In addition, we repeated the arrangement of each patient in the order of cancellation rate from the beginning to the end of the specified period and from the end to the beginning. However, the number is not limited to each patient, and there are many patients (start When there are a large number of examinees compared to the number of days between the period and the end period), 2 persons each, 3 persons each ... are lined up from the beginning to the end of the specified period, and from the end to the beginning. You may make it allocate uniformly.

FIG. 8 is an explanatory diagram of automatic scheduling (first half allocation) according to the present invention.
FIG. 8A shows a flowchart.

  In FIG. 8A, in step S601, a specified period is set in the memory. For example, as shown in the allocation example in FIG. 8B, the specified period specified from the start period 11/1 (November 01) to the end period 11/4 (November 04). 11/1, 11/2, 11/3, and 11/4 are set in the memory on a daily basis (reservation unit, which is a daily basis here, in addition to a half-day unit and a time unit).

In step S602, the examinee / designated period is calculated and rounded up to determine the division number α. For example, as shown in FIG. 8 (b), the number of examinees is 12 (12 from A, B... L), and the designated period is 4 days from 11/1 to 11/4. So
・ Number of examinees / specified period = 12/4 = 3
And calculate. Here, since the fraction is not a fraction, the division number α = 3 is determined without rounding up.

  In step S603, examinees corresponding to the number of divisions α are taken out from the top of the cancellation rate order. Here, since the division number α is 3 in S602, the three examinees A, B, and C are taken out in descending order of the cancellation rate.

S604 is set at the beginning of the period. This is taken out in S603, here, the examinees A, B, C are set to the period 11/1, as shown in FIG.
11/1 11/2 11/3 11/4
A
B
C
Set as follows.

  In step S605, steps S603 and S604 are repeated. This repeats that the number of divisions α = 3 is taken out from the head of the order with the highest cancellation rate in S603 described above and is set in the next period in S604.

  In step S606, it is determined whether the examinee (reservee) to be assigned is completed. If YES, the process ends. If NO, repeat S605.

  As described above, the number of examinees (reservants) in the descending order of the cancellation rate is taken out and arranged sequentially from the beginning of the designated period, and all the examinees are arranged as shown in FIG. 8B. By doing so, it is possible to increase the probability that the examinees will be assigned in the first half (front) of the specified period in order of high cancellation rate and can be reassigned (changed) to another date and time within the specified period even if cancellation occurs. Become.

FIG. 8B shows an allocation example. Here, the specified period is specified from the start period to the end period.
・ Start period: 11/1
・ End period: 1/4
Therefore, allocation units for 4 days of 11/1, 11/2, 11/3, and 11/4 are set on the memory as shown in the figure. And
(1) Patient / designated period = divided number α (rounded up when fractional) is calculated. Here, designated periods are 11/1, 11/2, 11/3, 11/4, and A, B · Since it is 12 examinees of L, the examinee / designated period = 12/4 = 3 and the division number α = 3 is calculated (S602 in FIG. 8A).

  (2) The examinees A, B, and C with the number of divisions α = 3 are taken out from the top in the descending order of the cancellation rate (S603 in FIG. 8A).

  (3) The examinees A, B, and C are assigned to 11/1 in order from the beginning of the designated period (S604 in FIG. 8A).

  (4) Similarly, the next high-cancellation patients D, E, and F are taken out and assigned to the next period 11/2 (S605 in FIG. 8 (a) described above) The assignment of the person.

  FIG. 8C shows an allocation method. Here, they are arranged in order from the highest cancellation rate. This is arranged in the order of (1), (2), (3), and (4) ((a) flowchart in FIG. 8).

  FIG. 9 shows a flowchart of automatic scheduling (cancellation allocation processing) of the present invention.

  In FIG. 9, S701 determines whether cancellation has occurred. It is determined whether a notification (e-mail, on the WWW screen, etc.) that cancels the appointment date reception is received from the already-reserved examinee (reservation person). If YES, the process proceeds to S702. In the case of NO, since it has been found that the cancellation is not made, it is determined as a new reservation in S707, the reservation is made, and the process is terminated.

  In S702, since it is determined that cancellation has occurred due to YES in S701, the cancellation number counter is incremented by one. In this case, the number of cancellations of the corresponding examinee (examinee number) in FIG. 4A described above is incremented by 1, and the total number of cancellations of the examinee is counted.

  In step S703, candidate dates that are free other than the reservation date are extracted. This cancels the appointment date of the patient who was canceled at YES in S701, and other candidate dates that are vacant within the specified period (the vacancy that has not passed the current date before or after the canceled appointment date) Candidate date).

  In step S704, the cancel person is notified. This notifies the canceler of another empty candidate date list within the specified period extracted in S703 (for example, notification by e-mail or display on the WWW screen).

  In S705, the canceller who has received the notification in S704 selects a reservation date (selects a reservation date from the candidate date list), and sends a reply.

In S706, a re-reservation date is received from the canceler.
In S707, a new reservation date is determined. In this case, the new reservation date (the reservation date after the change) received from S706 and selected by the canceler from the empty candidate date list is determined as the new reservation date.

  As described above, if a visitor who has reserved the reservation date within the specified period cancels for some reason, the canceler is notified of the empty candidate date list before or after the reservation date within the specified period. When a reply is received by selecting a reservation date from the day list, the reservation date can be determined as a new reservation date (changed reservation date) and reserved.

  At this time, it is highly probable that cancellation of the reservation date will occur uniformly within the specified period by assigning the patients with a high cancellation rate in the specified period in FIG. The possibility of being able to be increased can be increased.

  In addition, by assigning examinees with a high cancellation rate to the first half of the specified period in FIG. 8 described above, the possibility of being able to change to the candidate date at the end of the specified period even if the reservation date is canceled. It is possible to increase the probability that the examinee will make a reservation and receive a consultation.

  FIG. 10 shows a screen example of the present invention. The illustrated screen shows an example of a reservation allocation screen, and is used for inputting, selecting, etc., the following information illustrated below.

・ Subject files:
・ Specified start:
・ End of designation:
・ Selection: ○ Uniform ○ Start ・ Assignment ・ Other:
Here, as shown in FIG. 11, the examinee target file field is used to set (select) the file name (path) of a file (here, a text file) in which the administrator is registered in advance. is there. The designation start and designation end are the start period and end period of the designated period (for example, in FIG. 7B, the start period is 11/1 and the end period is 11/4). Here, the selection is to select either uniform or top, where uniform selects the uniform allocation in FIG. 7 described above, and the top selects the first half allocation in FIG. To express. For the assignment, the assignment of the reservation date is set here.

  The administrator can display the reservation allocation screen described above on the browser screen of the personal computer, and input or select the reservation allocation method, the designated period, and the like in the management server 100.

FIG. 11 shows a setting example of the person to be examined according to the present invention.
(A) of FIG. 11 shows an example of the consultation subject text. The consultation subject text shown in the figure shows an example in which a consultation ID assigned within a specified period is set as a text file. Only the examinee set in the examinee text file has already been described by setting the path of the examinee text file in the examinee target file field on the reservation allocation screen of FIG. 10 described above. 6 is determined to be a medical examinee in FIG. 10 and becomes a target person (medical examinee) of uniform / first half allocation.

  FIG. 11B shows an example of text contents. This shows an example of the text content to be set (written) in the consultation subject text file of FIG. 11 (a). Here, the administrator sets the consultation ID of the person to be assigned within the designated period. It is input and set (written) in advance.

  As described above, the administrator writes the examinee ID of the person who wants to assign the appointment date within the specified period (the examinee) in the examination subject text file, and the examinee is displayed on the appointment management screen of FIG. 10 described above. By setting the path of the written text file for the patient to be examined in the file field, only the patients who are automatically written in the text file for the patient to be examined are automatically scheduled within the specified period (Fig. 6 to 9).

[Appendix 1]
In the reservation method that accepts reservations from the reservation person up to the reservation frame,
Receiving a reservation request from a reservation person;
A step of retrieving from the table the number of reservation reservations received in the past or the amount of reservation space calculated from the number of reservation cancellations;
Determining whether the reservation frame amount calculated from the number of reservation cancellations in the past of the extracted reservation person or the reservation frame amount based on the extracted reservation frame amount, and whether the reservation can be reserved;
A reservation method comprising: accepting a reservation when it is determined that the reservation is possible.

[Appendix 2]
The reservation method according to appendix 1, wherein the reservation frame amount is reduced as the number of reservation cancellations increases with respect to the number of reservations.

(Appendix 3)
The reservation method according to appendix 1, wherein the reservation frame amount is (reserved number−reserved cancellation number) ÷ (reserved number).

[Appendix 4]
The reservation users are sorted in the descending order of the number of reservation cancellations in the past or the ratio of the number of reservation cancellations in the past to the number of reservations, and reservations are made uniformly or in the first half of the reservation period in order from the first reservation user after sorting. The reservation method according to any one of appendix 1 to appendix 3, wherein:

[Appendix 5]
The reservation method according to appendix 4, wherein the reservation is repeated from the beginning to the end of the reservation period and from the end to the beginning in order from the first reservation person after the sorting, as the reservation is made uniformly throughout the reservation period.

[Appendix 6]
The reservation method according to claim 4, wherein the reservation is made in the first half of the reservation period, and a predetermined number is sequentially reserved from the beginning of the reservation period in order from the first reservation person after the sorting.

[Appendix 7]
A means for the computer to receive a reservation request from the reservation person;
A step of retrieving from the table the number of reservation reservations received in the past or the amount of reservation space calculated from the number of reservation cancellations;
Determining whether the reservation frame amount calculated from the number of reservation cancellations in the past of the extracted reservation person or the reservation frame amount based on the extracted reservation frame amount, and whether the reservation can be reserved;
A reservation program for functioning as a step of accepting a reservation when it is determined that the reservation is possible.

  In the present invention, when a reservation is made by a reservation person, the reservation is accepted when the reservation amount of the reservation person corresponding to the number of cancellations in the past does not exceed the reservation time, and further, the reservation person with a large number of cancellations is reserved. Reservation method and uniform number of examinees as much as possible over reservation period It relates to the reservation program.

It is a system configuration diagram of the present invention. It is a processing flowchart of the reservation request of this invention. It is a processing flowchart of the reservation cancellation of this invention. It is an example table of this invention. It is an example of a screen of the present invention. It is a reservation allocation flowchart (whole) of this invention. It is explanatory drawing of the automatic scheduling (uniform allocation) of this invention. It is explanatory drawing of the automatic scheduling (assignment of the first half) of this invention. It is a flowchart of the automatic scheduling (cancellation allocation process) of this invention. It is an example of a screen of the present invention. It is an example of a setting of the consultation subject of this invention.

Explanation of symbols

100: management server 101: examinee table 102: reservation frame table 103: reservation table 104: reservation means 105: reservation cancellation means 106: reservation frame amount calculation means 107: reservation frame calculation means 108: hard disk device 109: reservation allocation means 110 : PC 111: Browser 120: Corporate network

Claims (5)

In the reservation method that accepts reservations from the reservation person up to the reservation frame,
Receiving a reservation request from a reservation person;
A step of retrieving from the table the number of reservation reservations received in the past or the amount of reservation space calculated from the number of reservation cancellations;
Determining whether the reservation frame amount calculated from the number of reservation cancellations in the past of the extracted reservation person or the reservation frame amount based on the extracted reservation frame amount, and whether the reservation can be reserved;
A reservation method comprising: accepting a reservation when it is determined that the reservation is possible.   The reservation method according to claim 1, wherein the reservation frame amount is reduced as the number of reservation cancellations increases with respect to the number of reservations.   The reservation method according to claim 1, wherein the reservation frame amount is (reservation number−reservation cancellation number) ÷ (reservation number).   The reservation users are sorted in the descending order of the number of reservation cancellations in the past or the ratio of the number of reservation cancellations in the past to the number of reservations. The reservation method according to claim 1, wherein the reservation method is performed. A means for the computer to receive a reservation request from the reservation person;
A step of retrieving from the table the number of reservation reservations received in the past or the amount of reservation space calculated from the number of reservation cancellations;
Determining whether the reservation frame amount calculated from the number of reservation cancellations in the past of the extracted reservation person or the reservation frame amount based on the extracted reservation frame amount, and whether the reservation can be reserved;
A reservation program for functioning as a step of accepting a reservation when it is determined that the reservation is possible.

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