JP2007249554A - Radio information equipment use system, radio information equipment use method, and use program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a plurality of services in each store at low cost in a radio information equipment system using radio information equipment such as RFID reader/writer. <P>SOLUTION: This system comprises a center computer 10 and a store system 20. The store system 20 includes a control part 201, an operation mode detection part 202, a communication part 203 and an RFID reader/writer 210. The operation mode detection part 202 detects, based on information read from the RFID reader/writer 210, whether a customer RFID tag for identifying a customer is combined with a service RFID tag for specifying a service or not, thereby detecting an operation mode corresponding to a service executed to the customer. The control part 201 performs processing for executing the specified service based on the operation mode detected by the detection part 202 and information read in detecting the operation mode. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a wireless information device utilization system, a wireless information device utilization method, and a utilization program that utilize a wireless information device that reads information from an information medium wirelessly, and more particularly, to a wireless information device utilization system that provides a plurality of services, wireless The present invention relates to information equipment utilization methods and utilization programs.

  As a wireless information device utilization system using a wireless information device that reads and writes information stored in an information medium wirelessly, for example, there is an automatic recognition system such as RFID (Radio Frequency IDentification). In recent years, various services for customers using an automatic recognition system such as RFID have been studied along with the price reduction of RFID tags and other related devices.

  For example, when a visitor visits an RFID reader installed in a store over an RFID tag that has been distributed in advance, the customer information is obtained from the customer identification information stored in the RFID tag, and the customer's mobile phone In addition, a service that distributes moving images and discount coupons, a settlement based on money amount data stored in an RFID tag, a discount service by visiting points, and the like can be considered.

  In such automatic recognition technology using RFID tags, when trying to provide different services for each customer or each store, in many conventional automatic recognition systems, information for identifying a customer and information for identifying a service are provided. This is realized by associating and storing them.

  Patent Document 1 describes a service information providing system that can provide services in various languages to visitors to entertainment facilities such as theme parks. In the service information providing system described in Patent Literature 1, the user ID of the user is registered in the image storage server in association with the language used by the user and the type of service information representing the service content to be provided. The user ID is stored in the wireless tag, and the image storage server provides service information in the language of the user corresponding to the user ID based on the user ID transmitted by the wireless tag.

JP 2004-355087 A (paragraphs 0033-0043)

  Here, for example, consider a wireless information device utilization system that provides customer service using an RFID tag in each store such as a convenience store composed of a plurality of franchise chain stores. FIG. 4 is a conceptual diagram showing a configuration example of a wireless information device utilization system that provides an information distribution service for a mobile phone of a customer who has visited the store. The wireless information device utilization system shown in FIG. 4 includes a mobile phone 931 owned by a customer 93, an RFID tag 932 distributed in advance to the customer, an RFID reader 921 installed in the store 92, and a center 91 ( Specifically, the server device is installed in the center. Here, an RFID reader 921 is used as the wireless information device.

  Although not shown, the RFID reader 921 is connected to a store terminal connected to a server device installed in the center 91 via a communication network, and the information read from the RFID tag via the store terminal is stored in the center. Send to. The RFID tag 932 can be distributed in a form incorporated in a strap for a mobile phone. FIG. 5 is an explanatory diagram showing an example in which an RFID tag 932 (hereinafter referred to as an RFID built-in strap 932) built in a mobile phone strap is attached to the mobile phone 931.

  Such a wireless information device utilization system operates as follows, for example. First, when distributing the RFID built-in strap 932, the customer's mobile phone e-mail address is obtained as a membership process and stored in the distributed RFID built-in strap 932 on the center 91 side (database provided in the server device, etc.). The identification information and the acquired e-mail address are associated with each other and stored as customer information. When the customer 93 holds the RFID built-in strap 932 over the RFID reader 921 installed in the store 92, the RFID reader 921 reads the identification information stored in the RFID built-in strap 932 and transmits it to the center 91. The center 91 that has received the identification information acquires an e-mail address corresponding to the identification information received from the customer information, and performs services such as information distribution and coupon distribution by transmitting the e-mail.

  In this way, when providing services for customers at a plurality of stores, it is preferable that, for example, new membership procedures and special customer services can be performed at each store, in addition to normal customer services.

  For example, by applying the service information providing system described in Patent Document 1 to a franchise chain store having a plurality of stores, it is possible to switch and provide a plurality of services for each store or for each customer. However, in the service information providing system described in Patent Document 1, information for specifying a service (information indicating the language used and customer attributes) is managed on the center side (image storage server) that manages the customer. There is a problem that the service to be provided is limited or the introduction of a new service is costly.

  For example, if you try to provide services to the same customer by switching from time to time, information that can be determined based on the current conditions must be registered on the server side or sent to the server side. Rather, it is limited within the range of the data structure used for the database on the center side and the interface with the center. In addition, for example, when a certain store tries to provide a new service, there is a possibility that the operation terminals of all stores need to be changed if a database change or an interface change occurs in order to specify the service. .

  Therefore, in order to provide services for a plurality of customers in a plurality of stores, it is possible to specify a service provided from the store side as needed, rather than managing all information for specifying the service on the server side. There is a need. However, if it is necessary to prepare a separate device for designating a service at each store, the introduction cost into the store becomes high. In addition, even if a separate device is not prepared, if the operation method is complicated, there is a problem that costs for the explanation for performing the operation, recovery in case of an erroneous operation, etc. are generated, and the operation cost is increased. Note that devices for designating a service include devices that are switched by hand, such as an RFID reader with a changeover switch and a store terminal in which an application with a service selection function operates.

  Accordingly, an object of the present invention is to provide a wireless information device utilization system, a wireless information device utilization method, and a utilization program that can provide services for a plurality of customers at a low cost.

  More specifically, the purpose is to provide a wireless information equipment utilization system that can provide services for a plurality of customers in a plurality of stores easily and in an easy-to-understand manner without preparing a separate device at each store. To do.

  A wireless information device utilization system according to the present invention is a wireless information device utilization system that provides a service using a wireless information device that wirelessly reads information from an information medium, and is based on information read by the wireless information device. Based on information stored in the information medium detecting means (for example, the operation mode detecting unit 202) for detecting whether or not the information medium is used in combination, the combination detected by the information medium detecting means and the combined information medium, Service specifying means for specifying a service to be provided (for example, the control unit 201) is provided.

  The information medium detection means may detect that the information medium from which the information has been read is used in combination when the wireless information device reads the information simultaneously or within a predetermined time.

  Further, the information medium detecting means determines whether or not the target person information medium storing the identification information for identifying the service target person and the service information medium storing the specific information for specifying the service are used in combination. The service specifying means detects the specific information stored in the service information medium when the information medium detecting means detects that the target information medium and the service information medium are used in combination. If a decision is made to provide a service specified based on this information, and it is not detected that the target information medium and the service information medium are used in combination, a predetermined service is provided. You may decide to do.

  A wireless information device utilization system that provides a service using a wireless information device that wirelessly reads information from an information medium, and is connected to a store terminal connected to the wireless information device and the store terminal via a communication network. The information processing device, and the store terminal detects whether the information medium is used in combination based on the information read by the wireless information device, and the combination detected by the information medium detection device. And service specifying means for specifying a service to be provided based on information stored in the combined information medium, and service request means for transmitting information to the management apparatus to request the service specified by the service specifying means, The management device may include service execution means for executing a service in response to a request from the store terminal.

  The wireless information device utilization method according to the present invention is a wireless information device utilization method that provides a service using a wireless information device that wirelessly reads information from an information medium, based on information read by the wireless information device, A step of detecting whether or not information media are used in combination; and a step of specifying a service to be provided based on the detected combination and information stored in the combined information medium. To do.

  Also, the wireless information device utilization program according to the present invention was used in combination with an information medium based on information read by the wireless information device in a computer connected to the wireless information device that wirelessly reads information from the information medium. And a process for identifying a service to be provided based on the detected combination and the information stored in the combined information medium.

  According to the present invention, since a plurality of services can be switched and provided according to the combination of information media detected by the information medium detection means and the stored contents stored in the combined information media, the cost can be reduced. Can provide services for multiple customers.

  Specifically, the operation method is simple and easy to understand because it is only necessary to prepare an information medium corresponding to the service to be switched over and hold it when necessary, without preparing a separate device for switching the service at each store. Can be realized. In addition, since it is not necessary to manage all information for specifying services on the center side, each store can provide a more flexible service, and the cost of introducing a new service does not provide a service It does not extend to. Therefore, a plurality of services for customers can be realized at low cost.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. FIG. 1 is a block diagram illustrating a configuration example of a wireless information device utilization system according to the present embodiment. The wireless information device utilization system shown in FIG. 1 is a wireless information device utilization system that provides services for customers such as information distribution for a mobile phone of a customer who has visited the store, and includes a center computer 10 installed in the center, And a store system 20 connected to the computer 10 via a communication network. In FIG. 1, one store system 20 is shown, but the number of store systems may be any number depending on the number of stores that provide the service. Here, the store is, for example, one store of a convenience store composed of a plurality of franchise chain stores, and the center is a headquarters that generalizes those franchise chain stores.

  For example, the center computer 10 executes a service for a customer based on information transmitted from the store system 20. Note that the center computer 10 may create data for customer analysis and marketing such as usage status in each store based on information transmitted from the store system 20. Further, the center computer 10 includes a storage device that stores customer information for managing the identification information stored in the RFID tag distributed to the customer in association with the information related to the customer. The center computer 10 is an information processing apparatus such as a server apparatus having a database, for example.

  The store system 20 includes a control unit 201, an operation mode detection unit 202, a communication unit 203, and an RFID reader / writer 210. The RFID reader / writer 210 includes an RFID control unit 211 and an RFID antenna unit 212. The store system 20 reads the information stored in the RFID tag when the RFID tag held by the customer is held over the RFID reader / writer 210, notifies the center as store visit information, and if necessary, It is a system that specifies and requests services provided to customers.

  The store system 20 is a system in which, for example, a personal computer including a control unit 201, an operation mode detection unit 202, and a communication unit 203 and an RFID reader / writer device incorporating an antenna are connected by a dedicated cable. Further, for example, a personal computer and the center computer 10 are connected via a communication network such as the Internet.

  The control unit 201 performs overall control of the store system 20. Specifically, the control unit 201 activates the RFID reader / writer 210 so as to communicate with the RFID tag, thereby receiving information read by the RFID reader / writer 210 and sending the communication unit to the center computer 10. It transmits via 203. In addition, the RFID reader / writer 210 may be requested to write new information. In the present embodiment, the control unit 201 performs a process for specifying a service provided with the operation mode detection unit 202. Therefore, the control unit 201 transmits not only the information read by the RFID reader / writer 210 but also the information for requesting the specified service to the center computer 10 as necessary.

  Based on the information read by the RFID reader / writer 210, the operation mode detection unit 202 identifies a service to be performed for the customer at that time. Specifically, it is detected whether a customer RFID tag storing identification information for identifying a customer and a service RFID tag storing service information for identifying a service are held in combination. By doing so, the operation mode corresponding to the service to be performed for the customer is detected. The operation mode is assumed to be assigned in advance for each combination of the customer RFID tag and the service RFID tag. FIG. 2 is an explanatory diagram showing an embodiment in the case where the RFID tag 22 for service and the RFID tag for customer 32 are held over the RFID reader / writer 210.

  Note that it is possible to identify from the read information which type of RFID tag is held over, such as for service or customer use. For example, a common storage area may be provided for all types of RFID tags, and tag type information indicating what is used may be stored in the storage area.

  The control unit 201 and the operation mode detection unit 202 are realized by a CPU that operates according to a program, for example. The communication unit 203 is realized by, for example, a hardware communication device and a CPU that operates according to a program.

  The RFID control unit 211 is a processing unit that performs overall control of the RFID reader / writer 210. Specifically, the RFID control unit 211 reads or writes information from the RFID tag using the RFID antenna unit 212 in accordance with a request from a higher-level device (here, the control unit 201). The RFID antenna unit 212 delivers radio waves to the RFID tag.

  Note that in the present invention, the RFID reader / writer 210 prevents information from colliding with each other even when there are a plurality of RFID tags in the communication area, or information is received even when there is a collision. It is assumed that it has an anti-collision function (also called a multi-read function) that can be identified.

  The RFID control unit 211 is realized by, for example, a processor unit included in an RFID reader / writer device. The processor unit includes a decoder, an encoder, and a memory. The RFID antenna unit 212 is realized by, for example, a hardware wireless communication device.

  Next, the operation of the present embodiment will be described. Here, when a customer visits a store, when the RFID tag distributed in advance is placed over the RFID reader / writer, the store points are added and the service for delivering the latest product information to the customer's mobile phone is provided. Will be described as an example. In the present embodiment, as an information distribution service, a case where a normal customer service and a specific customer service (for example, for a high-priced product purchaser) service are switched and provided will be described as an example. As a service for a specific customer, for example, a discount coupon with a larger ratio than usual, a special video distribution service, or the like, which has an added value compared to a normal customer service, can be considered.

  First, membership registration is performed in advance for a customer who visits the store, and the center computer 10 stores the customer's mobile phone e-mail address and the identification ID stored in the RFID tag distributed to the customer as customer information. Store it in a prepared database. Therefore, at least the identification ID and the store visit point are stored in the customer RFID tag. In addition, a service RFID tag storing a service ID for specifying a service to be provided is distributed to each store in advance. In the present embodiment, a service RFID tag storing at least a service ID indicating a service for a specific customer is distributed to each store.

  Further, the RFID reader / writer 210 installed in the store is controlled so as to always read information from the RFID tag in the communication area. For example, in response to an activation command from the store system 20 control unit 201, the RFID control unit 211 of the RFID reader / writer 210 periodically controls the RFID antenna unit 212 to transmit a radio signal indicating a read request. , Communication with the RFID tag in the communication area of the RFID antenna unit 212 is made possible. The RFID tag in the communication area of the RFID antenna unit 212 receives the radio signal transmitted from the RFID antenna unit 212, reads the data memory according to the request, and returns the result as a response signal. The RFID control unit 211 reads the information stored in the RFID tag by receiving a response signal returned from the RFID tag via the RFID antenna unit 212. Further, the RFID control unit 211 transmits the read information to the control unit 201.

  When the RFID tag is held over the RFID reader / writer 210, the control unit 201 of the store system 20 receives information read from the RFID control unit 211. When the control unit 201 detects from the information received from the RFID control unit 211 that the RFID tag for customer is held over, the control unit 201 performs an operation according to the operation mode detected by the operation mode detection unit 202. For example, the control unit 201 controls the information received from the RFID control unit 211 to be transferred to the operation mode detection unit 202, and the customer RFID tag is held over the information received from the RFID control unit 211. When this is detected, the operation mode detection unit 202 is inquired about the current operation mode or the service to be performed. Alternatively, the operation mode detection unit 202 may autonomously detect the operation mode and notify the control unit 201 of the operation mode.

  The operation mode detection unit 202 performs the operation for the customer by detecting whether or not the customer RFID tag and the service RFID tag are held in combination based on the information read by the RFID reader / writer 210. The operation mode corresponding to the service is detected. Further, the operation mode detection unit 202 may specify a service to be performed for the customer based on the detected operation mode and information read from the service RFID tag.

  For example, the operation mode detection unit 202 confirms that the RFID tag for service and the RFID tag for customer are simultaneously held over the RFID antenna unit 212 based on information read by the multi-read function of the RFID reader / writer 210. If it is detected, the service to be performed may be identified based on the service ID read from the service RFID tag at that time, assuming that the service designation mode is set. Further, for example, when it is detected that the service RFID tag is held over a certain time before and after the customer RFID tag is held over, the service designation mode may be detected. In addition, for example, when it is not detected that the RFID tag for service is held up within a certain time before and after the customer RFID tag is held over, it is determined that the normal mode is to be implemented as the normal mode. May be.

  For example, as shown in FIG. 2, when a customer who has purchased a product with a price higher than a predetermined amount holds the RFID tag for customer 32, the store clerk stores a service ID indicating a service for a specific customer. By holding the service RFID tag 22, the operation mode detection unit 202 determines to perform a service for a specific customer. In addition to the service specified by the service RFID tag, when performing a service different from normal processing, an RFID tag corresponding to each service may be prepared. The service referred to here includes not only a service provided to a customer but also a process of requesting the center to provide a service. For example, it may be an admission processing service that requests admission processing for registering customer information from the center side.

  In addition to preparing service RFID tags storing service IDs corresponding to a plurality of services as RFID tags corresponding to each service, for example, different types of service RFIDs for each process performed when held over Tags may be prepared. As examples of different types of service RFID tags, there are prepared an additional service RFID tag for requesting by specifying a service ID in a plurality of stages according to the amount of money, and an admission RFID tag for requesting an admission processing service. It is also possible. When a plurality of types of service RFID tags are prepared, the operation mode detection unit 202 may detect an operation mode assigned for each combination of a customer RFID tag and each service RFID tag.

  When the operation mode is detected, the operation mode detection unit 202 transmits information indicating that the operation mode is detected to the control unit 201. Note that the operation mode detection unit 202 may transmit the information read from the service RFID tag when the operation mode is detected. The control unit 201 performs processing according to the operation mode detected by the operation mode detection unit 202.

  The example shown in FIG. 3 shows an example of the operation in the store system 20 in which an additional service RFID tag storing an additional service ID corresponding to the amount of money and an enrollment RFID tag are prepared. The operation mode detection unit 202 detects whether or not the customer RFID tag is held based on the information read by the RFID reader / writer 210 (step S1). When the operation mode detection unit 202 detects that the customer RFID tag is held over (Yes in step S1), the operation mode detection unit 202 determines whether another type of RFID tag is held over the customer RFID tag. Check. First, the operation mode detection unit 202 checks whether or not the additional service RFID tag is held in combination (step S2).

  When the operation mode detection unit 202 detects that the additional service RFID tag is held in combination (Yes in step S2), the operation mode detection unit 202 detects that the operation mode for the customer is an operation mode for performing the additional service. Then, the operation mode detection unit 202 transmits information indicating that the operation mode for performing the additional service has been detected to the control unit 201. The operation mode detection unit 202 includes information read when the operation mode is detected (additional service ID stored in the additional service RFID tag and identification information stored in the customer RFID tag). May be transmitted.

  When the control unit 201 receives information from the operation mode detection unit 202 that the operation mode for performing the additional service has been detected, the control unit 201 performs processing for executing the predetermined additional service (step S3). For example, the control unit 201 transmits an additional service request including the additional service ID and the identification ID read when the operation mode is detected to the center computer 10 via the communication network.

  When the center computer 10 receives the additional service request from the store system 20, the center computer 10 provides the additional service specified by the additional service ID included in the additional service request to the customer indicated by the identification ID. For example, the center computer 10 acquires the customer's e-mail address associated with the identification ID included in the additional service request from the customer information stored in the database included in the center computer 10. Then, an e-mail including the latest product information and service information (for example, a special video or a high percentage discount coupon) associated with the additional service ID in advance is created and addressed to the acquired e-mail address. Send. If the additional service is not a service using customer information such as an email distribution service, it can be processed in the store system 20.

  In addition, when the operation mode detection unit 202 does not detect that the additional service RFID tag is held in combination (No in step S2), whether or not the membership RFID tag is held in combination. Is confirmed (step S4). When the operation mode detection unit 202 detects that the admission RFID tag is held in combination (Yes in step S4), the operation mode detection unit 202 detects that the operation mode for the customer is an operation mode for performing an admission processing service. Then, the operation mode detection unit 202 transmits to the control unit 201 information indicating that the operation mode for implementing the membership processing service has been detected. The operation mode detection unit 202 transmits the information read when the operation mode is detected (information stored in the membership RFID tag and identification information stored in the customer RFID tag). May be.

  When the control unit 201 receives information from the operation mode detection unit 202 that the operation mode for performing the membership processing service has been detected, the control unit 201 performs processing for performing a predetermined membership processing service (step S5). For example, the control unit 201 transmits a membership processing request including the information identification ID read when the operation mode is detected to the center computer 10 via the communication network.

  When the center computer 10 receives the enrollment process request from the store system 20, the center computer 10 performs an association process between the identification ID included in the enrollment process request and the customer. For example, when the center computer 10 receives an enrollment process request, the center computer 10 may transmit screen information of a registration screen for registering customer information to a terminal of the store system 20 that is a transmission source of the enrollment process request. .

  When the terminal of the store system 20 receives the screen information of the registration screen, the terminal displays the registration screen and inputs customer information (for example, an e-mail address of the customer's mobile phone) necessary for membership registration. Then, the terminal transmits the input customer information to the center computer 10 in accordance with the customer's screen operation. The center computer 10 performs membership processing by associating the customer information received from the terminal with the identification ID at that time in the database.

  In addition, when the operation mode detection unit 202 does not detect that any service RFID tag is held in combination (No in step S4), the operation mode for the customer performs a normal service. It is detected that the operation mode is to be performed. Then, the operation mode detection unit 202 transmits information indicating that an operation mode for carrying out a normal service has been detected to the control unit 201. Note that the operation mode detection unit 202 may include information read when the operation mode is detected (identification information stored in the customer RFID tag).

  When the control unit 201 receives information from the operation mode detection unit 202 that the operation mode for executing the normal service has been detected, the control unit 201 performs a process for executing the predetermined normal service (step S6). For example, the control unit 201 transmits the visitor information including the identification ID read when the operation mode is detected to the center computer 10 via the communication network.

  When the center computer 10 receives the visitor information from the store system 20, the center computer 10 performs a normal service to the customer indicated by the identification ID included in the visitor information. When the center computer 10 receives the customer information, the center computer 10 acquires the customer's e-mail address associated with the identification ID included in the customer information from the customer information stored in the database provided in the center computer 10. Then, an e-mail including the latest product information in the body is created and transmitted to the acquired e-mail address. If the normal service is not a service using customer information such as an email distribution service, it can be processed in the store system 20.

  In this example, the case where the service is switched and provided according to the purchase price at that time has been described as an example. However, in the case where the service is switched and provided for a specific customer, for example, the service RFID The tag may be distributed to customers in a shape that can be attached to a customer RFID tag (for example, a key holder attached to a strap for a mobile phone).

  As described above, according to the present embodiment, in order to switch and provide a plurality of services, it is possible to provide an RFID tag for identifying a service without preparing a separate device at each store. Therefore, it can be realized easily and in an easy-to-understand operation method. In addition, since it is not necessary to manage all information for specifying services on the center side, each store can provide a more flexible service, and the cost of introducing a new service can be reduced to a store that does not provide the service. It does not extend to.

  The present invention can be suitably applied to an automatic recognition system using a wireless information device that provides services for a plurality of customers at a store such as a convenience store, a supermarket, a mass retailer, or a store in a shopping street.

The block diagram which shows the structural example of the wireless information equipment utilization system by this Embodiment. Explanatory drawing which shows the Example of RFID reader-writer. The flowchart which shows the operation example of a radio | wireless information apparatus utilization system. The conceptual diagram which shows the structural example of the wireless information equipment utilization system which performs an information delivery service. Explanatory drawing which shows the example of an RFID built-in strap.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Center computer 20 Store system 201 Control part 202 Operation mode detection part 202
203 Communication Unit 210 RFID Reader / Writer 211 RFID Control Unit 212 RFID Antenna Unit 22 RFID Tag for Service 32 RFID Tag for Customer

Claims (6)

A wireless information device utilization system that provides a service using a wireless information device that wirelessly reads information from an information medium,
Information medium detecting means for detecting whether or not the information medium is used in combination based on information read by the wireless information device;
A wireless information device utilization system comprising: a service identification unit that identifies a service to be provided based on a combination detected by the information medium detection unit and information stored in the combined information medium.   2. The wireless medium according to claim 1, wherein the information medium detecting means detects that the information medium from which the information has been read is used in combination when the wireless information device reads the information simultaneously or within a predetermined time. Information equipment utilization system. The information medium detecting means detects whether or not a target person information medium storing identification information for identifying a service target person and a service information medium storing service specific information are used in combination. ,
The service specifying means is based on the specified information stored in the service information medium when the information medium detecting means detects that the target person information medium and the service information medium are used in combination. Deciding to provide the specified service, and providing a predetermined service if it is not detected that the target information medium and the service information medium are used in combination The wireless information device utilization system according to claim 1 or 2, wherein the wireless information device utilization system is determined. A wireless information device utilization system that provides a service using a wireless information device that wirelessly reads information from an information medium,
A store terminal connected to a wireless information device, and a management device connected to the store terminal via a communication network,
The store terminal
Information medium detecting means for detecting whether or not the information medium is used in combination based on information read by the wireless information device;
Service specifying means for specifying a service to be provided based on the combination detected by the information medium detecting means and information stored in the combined information medium;
Service request means for transmitting information to the management apparatus to request the service specified by the service specifying means,
The management device
A wireless information equipment utilization system comprising service execution means for executing a service in response to a request from a store terminal. A wireless information device utilization method that provides a service using a wireless information device that reads information from an information medium wirelessly,
Detecting whether the information medium is used in combination based on information read by the wireless information device; and
And a step of identifying a service to be provided based on the detected combination and the information stored in the combined information medium. To a computer connected to a wireless information device that reads information from an information medium wirelessly,
Based on the information read by the wireless information device, a process for detecting whether or not the information medium is used in combination, and a service to be provided based on the detected combination and the information stored in the combined information medium. Wireless information device utilization program for executing specified processing.

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