JP2007213168A - Reduction amount calculation device, reduction amount calculation method and reduction amount information providing system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To differentiate a facility charge depending on whether a user is an apartment resident or not in returning the balance of a facility charge. <P>SOLUTION: A management server 10 reads a service received by a user from a user DB 15c based on ID and a password transmitted from a user terminal 20, and reads the facility charge for the service received by the user and the actually used facility charge from a charge DB 15a and a facility charge DB 15b, and calculates the balance between them. The management server 10 determines whether or not the user is an apartment resident based on user information read from the user DB 15c, and calculates a reduction amount to be returned to the user from the balance, and converts it into points. The management server 10 transmits the reduction amount calculated in this way and display information related to the points through a network 30 to a user terminal 20. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a reduction amount calculation device, a reduction amount calculation method, and a reduction amount information providing system for calculating a reduction amount to be returned to a user among facility usage fees in a shared space.

  Specifically, the present invention calculates the difference between the facility usage fee included in the fee for the service provided in the shared space and the facility usage fee actually used, and returns the difference to each user who receives the service. In particular, the present invention relates to a refund amount calculation device that makes it possible to differentiate between a specific user and another user by setting the return rate of the specific user higher than the return rate of other users. .

  Conventionally, common spaces (meeting rooms) provided in condominiums and the like have been operated by common service expenses paid by condominium residents. This shared space is equipped with facilities such as lighting and air conditioning, and it was a comfortable community space for condominium residents, but it was only used for condominium residents meetings and was not used much. It was.

  Therefore, as described in Patent Document 1, it has been devised to effectively use the shared space by opening services such as events and classrooms in the shared space. Service providers that provide services provide such services in condominiums, so it is possible to keep advertising costs and facility usage fees low. It was safe and very convenient because I didn't have to go outside.

JP 2002-334251 A

  However, users of services provided in the common space often include not only residents of condominiums but also people living in the vicinity of condominiums, so the fee for using facilities may be included in the payment fee. . For example, because a predetermined facility usage fee was collected on an hourly basis, if the number of people receiving the service increases, the facility usage fee collected from the user will eventually be higher than the actually required facility usage fee. There was a thing. For this reason, it was desired to return the difference to each user.

  In this case, if the user who is a condominium resident and the amount to be returned to other users are set to the same amount, the profit balance between the condominium resident who has already paid a part of the facility usage fee by paying the common service fee However, there was a risk of complaints coming from condominium residents who paid common service expenses.

  An object of the present invention is to differentiate a user who is a condominium resident as a specific user from another user, that is, a user who is not a condominium resident, when returning the difference in facility usage fees.

The purpose of this invention is to
Of the facility usage fee included in the fee paid by the user for the service provided in the shared space, a reduction amount calculation device for calculating a reduction amount to be returned to the user,
Fee information related to the fees for the above services,
Storage means for storing facility usage fee information relating to the facility usage fee used at the time of providing the service, and user information relating to each user including at least whether or not the user receiving the service is a specific user; ,
Difference calculation means for calculating the difference between the facility usage fee paid by the user and the facility usage fee actually used based on the fee information and the facility usage fee information stored in the storage means; ,
Based on the difference calculated by the difference calculation means and the user information stored in the storage means, a return amount calculation means for calculating a return amount to be returned to each user,
The return amount calculation means is a reduction amount calculation device characterized in that the return amount of each specific user is calculated by setting the return rate of the specific user higher than the return rate of users other than the specific user.

  In the present invention, the shared space refers to a space such as a meeting room that is provided in an apartment and can be used for multiple purposes by residents. In addition, the service provided in the shared space refers to, for example, a learning class for children, a hobby for middle-aged and senior citizens, a course on culture, etc., mainly for residents of an apartment. A user refers to a person who receives a service provided in a shared space.

  The reduction amount calculation device is used, for example, by a service provider that provides the above-described service. The reduction amount calculation apparatus has a management server, and the management server stores fee information, facility usage fee information, and user information.

  The fee information is information related to a payment fee paid by the user for the service.

  This fee information also stores, for example, the proportion of facility usage charges within the payment fee for each service. For example, a predetermined facility usage fee is collected in time units.

  Facility usage fee information is, for example, information related to facility usage fees including utility costs, consumables costs, repair costs, equipment costs, etc., incurred in providing services using a shared space.

  The user information is information relating to a user who receives each service, and stores at least whether each user is a specific user or another user. For example, when a shared space is provided in an apartment, the specific user is a user who is a resident of the apartment, and the other users mean users other than the resident of the apartment. In addition, for example, it stores which service each user is receiving.

  The management server calculates the difference between the facility usage fee paid by the user and the actually used facility usage fee for each service based on the fee information and the facility usage fee information. Thereafter, when the difference is returned to each user, the return amount of each user is calculated based on the above-described user information.

  At this time, in order to provide a difference in the return amount depending on whether the user is a specific user or another user based on the user information, the return rate of the specific user is set higher than the return rate of other users. The return amount for each user is calculated. This is because, in the case of a specific user, for example, a user who lives in a condominium, the facility usage fee for the shared space is included as part of the common service cost of the condominium that is paid every month. This is because a lot of fees are paid.

  In this way, when the facility usage fee is returned, the difference between the specific user and other users can be differentiated by providing a difference in the return rate depending on whether the user is a specific user or another user. it can.

  Further, the amount of money calculated in this way may be returned using points. The returned points can be used for, for example, the payment fee for the next month of the service, or used when paying the payment fee for other services.

  In this way, by returning the amount of return using points, it is possible to save the trouble of handing it back to each user, and it is possible to save money for bank transfer to each user's account.

  The user may have a user terminal. The user terminal is connected to a management server of a service provider company via a network such as the Internet, for example. The management server reads the fee information, facility usage fee information, and user information described above in response to a request for reading the refund amount sent from the user terminal, calculates the return amount to be returned to the user, Display information related to the return amount is transmitted to the user terminal.

  In this way, the user can easily check how much the service is reduced by using the user terminal.

  Note that the facility usage fee paid by the user who received the service is paid to the management association of the apartment, for example, if it is an apartment, through the service provider. In the paid facility usage fee, as described above, in addition to the utility cost and the consumables cost, the repair fee and the equipment cost for maintaining the shared space are included.

  Of the facility usage fees paid to the condominium management association in this way, if the repair fee, equipment cost, etc., excluding utilities, consumables, etc. are used as part of the common service cost paid by the condominium resident, the condominium resident Can be reduced, and dissatisfaction due to unfairness to users who use the service can be alleviated.

  According to this invention, when calculating the difference between the facility usage fee included in the fee for the service provided in the shared space and the facility usage fee actually used, and returning the difference to each user who received the service In addition, the return rate of the specific user is set higher than the return rates of the other users, and the specific user can be differentiated from the other users.

  Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a diagram showing a service providing system 100 using a shared space 60 of an apartment.
As shown in FIG. 1, the service providing system 100 includes a service providing company 10 </ b> A that provides services such as learning classes, hobbies, and courses related to liberalization using a shared space 60 of the apartment, and a user who receives the service. The A user (specific user) who is a condominium resident and the B user who is not a condominium resident, and the condominium management association 40 which receives a common service fee from the condominium resident and performs condominium management work are involved.

  The service providing company 10A provides learning classes, hobbies, and liberal arts classes such as the above-mentioned services in the shared space 60, such as English conversation classes, cooking classes, cram schools, etc., and banks from users who receive various services. You have received a fee (payment fee) paid for the service via The payment fee includes a facility usage fee for using the shared space 60 in addition to the service fee for the service providing company 10A.

  In addition, the resident of the apartment pays a predetermined amount of common service fee to the apartment management association 40 every month. Part of this common service cost incorporates a facility usage fee for maintaining the shared space 60 of the apartment.

  The condominium management association 40 calculates a facility usage fee based on the utility cost used after the service is provided in the shared space 60, and charges the facility usage fee to the service providing company 10A. The service providing company 10A pays the facility usage fee according to the bill from the facility usage fee included in the payment fee paid by the user.

  The service providing company 10A obtains the difference between the facility usage fee paid by the user and the facility usage fee actually paid to the apartment management association 40, and returns the difference to the A and B users who received the service. The difference is calculated for each service. Moreover, the difference returned to each user is returned to each user as, for example, points (for example, 1 point of 10 yen).

  In this case, points to be returned differ depending on whether the user is an A user or a B user, that is, whether the user is a resident of a condominium or a non-resident. A facility usage fee calculation method and a return amount calculation method will be described later with reference to FIG.

  As shown in FIG. 1, both user A and user B have user terminals 20, and these user terminals 20 are connected to the management server 10 of the service providing company 10 </ b> A via the network 30. . In this case, the management server 10 constitutes a refund amount calculation device.

FIG. 2 is a diagram illustrating the configuration of the management server 10 and the user terminal 20.
As shown in FIG. 2, the management server 10 includes a CPU (Central Processing Unit) 11, a RAM (Random Access Memory) 12, a ROM (Read Only Memory) 13, a network I / F (Interface) 14a, and an input. An output I / F (Interface) 14 b and an HDD (Hard Disk Drive) 15 serving as a storage unit are connected to a bus 19. The input / output I / F 14b is connected to a keyboard 16 as a user interface, a mouse 17, and a display 18.

  The CPU 11 controls the overall operation of the management server 10. The RAM 12 functions as a working area for the CPU 11. The ROM 13 stores a control program and data for controlling the operation of the CPU 11. The CPU 11 reads out the control program stored in the ROM 13 as necessary, transfers it to the RAM 12 and develops it. And CPU11 controls each part of the management server 10 by reading and executing the control program expand | deployed by RAM12. In addition, the ROM 13 stores the return rate of each return amount of the A user and the B user.

  The network I / F 14 a is an interface for transmitting and receiving data via the network 30. The input / output I / F 14b defines a data exchange control method and the like. Input by the keyboard 16 or input information operated by the mouse 17 is processed by the CPU 11 via the input / output I / F 14b. Display information controlled by the CPU 11 is also displayed on the display 18 via the input / output I / F 14b. The display 18 is configured by a display device such as an LCD (Liquid Crystal Display).

  The HDD 15 includes a fee DB (Data Base) 15a, a facility usage fee DB 15b, and a user DB 15c, and stores fee information, facility usage fee information, and user information, respectively. The HDD 15 constitutes storage means.

  The fee information stored in the fee DB 15a is information relating to a fee (payment fee) paid by the user when receiving each service. The fee DB 15a also stores a breakdown of payment fees for each service.

  The facility usage fee information stored in the facility usage fee DB 15b is information related to the facility usage fee which consists of utility costs, consumables costs, repair costs, and equipment costs incurred after providing the service and using the shared space 60. It is.

  The user information stored in the user DB 15c is information related to the user who receives each service, stores whether each user is an A user or a B user, and which service each user has. ID (Identification) for identifying each user, password, address, mail address, etc. are stored.

  Similarly, as shown in FIG. 2, the user terminal 20 includes a CPU 21, a RAM 22, a ROM 23, a network I / F 24 a, an input / output I / F 24 b, and an HDD 25, which are connected to a bus 29. A keyboard 26, a mouse 27, and a display 28 are connected to the input / output I / F 24b. Since the configuration and operation of each part are the same as the corresponding parts of the management server 10 described above, description thereof will be omitted.

  The A user and the B user can obtain, for example, service guidance provided in the shared space 60 and information related to the lecturer from the management server 10 via the network 30 using the user terminal 10 and the service. You can also make a reservation. In addition, if an ID and a password are input, the points to be redeemed can be inquired.

  FIG. 3 is a flowchart showing the operation of the CPU 11 of the management server 10 when the user terminal 20 desires point inquiry. Hereinafter, the operation of the CPU 11 will be described with reference to FIG.

  First, when a URL (Uniform Resource Locator) for inquiring the point of the service providing company 10A is accessed from the user terminal 20, the operation starts in step ST1. Next, in step ST2, the CPU 11 displays display information of an input screen for inputting the user ID and password preset by the user in order to confirm that the accessed user is a user receiving the service. And transmitted to the user terminal 20 via the network 30.

  In step ST <b> 3, it is determined whether or not the user has input an ID and password using the keyboard 26 or mouse 27 of the user terminal 20. For example, when an input is made by the user using the keyboard 26, the ID and password are transmitted to the management server 10 via the input / output I / F 24 b and the bus 19 via the network I / F 24 a and the network 30.

  When the CPU 11 receives these ID and password at the network I / F 14a, the CPU 11 determines that the ID and password are received at step ST3, and proceeds to step ST4. On the other hand, when the ID and password are not received in step ST3, the operation in step ST5 is repeated.

  In step ST4, the CPU 11 determines whether the received ID and password are compatible with the user ID and password stored in the user DB 15c of the HDD 15, for example. If both the ID and password match, the process proceeds to step ST6. If either ID or password does not match, the process proceeds to step ST5.

  In step ST5, the CPU 11 determines whether or not the number of times of determination in step ST4 is a predetermined number of times, for example, 5 times, and returns to step ST2 if it is determined that the number of times has not elapsed 5 times. When it is determined that five times have passed, the process proceeds to step ST10 and the series of operations is terminated.

  In step ST6, the CPU 11 reads the service received by the user from the user DB 15c based on the received ID and password, and then provides the facility usage fee paid for the service and the service. The facility usage fees used in the above are read from the fee DB 15a and the facility usage fee DB 15b, respectively, and the difference between them is calculated in step ST7. At this time, the CPU 11 constitutes a difference calculation means.

  In step ST8, the CPU 11 determines whether the user is an A user who is a condominium resident or a B user based on the user information read from the user DB 15c, based on the difference calculated in step ST8. Calculate the reduction amount. This reduction amount is also converted into points in units of 10 yen as described above. At this time, the CPU 11 constitutes a reduction amount calculation means. The return rate of the return amount to the A user and the B user will be described later with reference to FIG.

  Next, in step ST <b> 19, the CPU 11 transmits display information relating to the amount of money and points calculated in step ST <b> 8 to the user terminal 20 via the network 30. At this time, the CPU 11 constitutes a transmission control means. Then, CPU11 complete | finishes a series of operation | movement by step ST10.

  The user terminal 20 receives this display information via the network I / F 24a, and this display information is supplied to the display 28 via the bus 29 and the input / output I / F 24b. Whether the user looks at the display information displayed on the display 28 and allocates the return amount to the payment fee for the next month, the payment amount for other services, or whether the return amount is returned in cash as it is Can be decided.

  Moreover, you may enable it to use this point as a shopping ticket in the internet shopping with which the service provision company 10A has partnered. In this way, even users who have quit service on the way can use their points effectively.

  FIG. 4 shows the difference between the facility usage fee actually used for providing each service and the facility usage fee collected from each user, which corresponds to the operation of steps ST7 to ST9 of the CPU 11, and returns to the user. It is the table | surface which computed.

  In the table shown in FIG. 4, each user pays 100 yen per hour as a facility usage fee regardless of whether or not he is a condominium resident. This facility usage fee is included in the payment for each service. The facility usage fee actually used is the total amount of utility costs, consumables costs, repair costs, and equipment costs, as shown in this table.

  The utility cost, for example, the electricity bill, is calculated based on the amount of power used in each service by measuring the amount of power using a meter of a watt-hour meter. In addition, repair costs and equipment costs are basically collected from each course for 50 yen per hour, and added separately to this basic fee if charged separately.

  In the case of the A service, since the facility usage time is 2 hours, the facility usage fee of 200 yen per user is paid. Therefore, since the number of people receiving the service is 10, in the case of the A service, it is calculated that the facility usage fee of 2000 yen is received from the user. The fee for using the facility that provides the A service and is actually used is 1000 yen. In this case, 1000 yen, which is the difference between 2000 yen and 1000 yen, is the total amount of return to be returned to the user.

  However, when apportioning this 1000 yen to each user, as described above with reference to FIG. Since payment is made, it is necessary to differentiate between the A user and the B user. Accordingly, in FIG. 4, the ratio of the return amount between the A user and the B user is 3: 2. In addition, the ratio of the return amount of A user and B user is not limited to the ratio shown in FIG.

  In the case of the A service, the respective return amounts are 129 yen and 86 yen per person. In the case of the B service, the facility usage time is four times longer than that of the A service, and the facility usage fee (8000 yen) in the payment fee is proportional to the length of the facility usage fee and the facility usage actually used The difference from the fee (2000 yen) is 6000 yen. In this case, the amount of money returned per person is 642 yen for the A user and 428 yen for the B user.

  In addition, the C service has the same facility usage time as the A service, but the number of people receiving the service is three times 30 people, so the facility usage fee (6,000 yen) in the payment fee is actually used. The difference from the fee for using the facility (1000 yen) is 5000 yen, and the amount of money returned per person is 187 for the A user and 125 yen for the B user. Thus, it can be seen that the amount of return per person increases as the facility usage time becomes longer or the number of people receiving services increases.

  As described above with reference to FIG. 4, it is possible to differentiate between the A user and the B user by providing a difference in the return rate of the amount returned to the A user and the B user. It is possible to easily achieve a profit balance between the A user who pays a part of the usage fee and the B user.

  Further, by providing the service in the shared space 60 by the service providing company 10A, it is possible to keep the facility usage fee paid by the condominium resident who is not receiving the service low. FIG. 5 is a diagram showing a change in the common service cost before and after the shared service 60 is used by the service providing company 10A.

  As described above, the utility costs, consumables costs, etc., increased as a result of providing services are covered by the utility fees, consumables costs, etc., of the facility usage fees paid to the condominium management association. In addition, the repair and equipment costs included in this facility usage fee are used as part of the common service costs before using the common space. Therefore, the common service cost paid by the condominium residents after using the shared space is reduced. Thus, it is possible to easily achieve a profit balance between an apartment resident who is not receiving service and an apartment resident who is receiving service (A user).

  In the above-described embodiment, as shown in FIG. 1, each user can use the user terminal 20 to make point inquiries and use points, but the user terminal 20 is not provided. You may make it possible to accumulate points using a point card so that even a user can use points.

  In the above-described embodiment, the place where the service providing company 10A provides the service is the shared space 60 of the apartment. However, the present invention is not limited to this. For example, since the community hall is operated with a community association fee paid by the local residents as well as the shared space 60 of the apartment, this service provision system 100 is applied even when providing services using this community hall. can do.

  This invention calculates the difference between the facility usage fee included in the fee for the service provided in the shared space and the facility usage fee actually used, and when returning the difference to each user who received the service, It relates to a refund amount calculation device that differentiates a specific user from other users by making the return rate of the specific user higher than the return rate of other users. It can be applied when providing courses such as learning classes, hobbies, and education.

1 is a diagram illustrating a service providing system 100. FIG. It is the figure which showed the structure of the management server 10 and the user terminal 20. FIG. It is the figure which showed the flowchart of operation | movement of CPU11. It is the table | surface which showed the facility usage fee and the return amount returned to each user. It is the figure which compared the common service cost before and behind utilization of the shared space 60. FIG.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 ... Management server, 11, 21 ... CPU, 12, 22 ... RAM, 13, 23 ... ROM, 14a, 24a ... Network I / F, 14b, 24b ... Input / output I / F, 15, 25 ... HDD, 15a ... fee DB, 15b ... facility usage fee DB, 15c ... user DB, 16, 26 ... keyboard, 17, 27 ... mouse , 18, 28 ... display, 19, 29 ... bus, 20 ... user terminal, 30 ... network, 40 ... apartment management association, 50 ... bank, 60 ... shared space , 100 ... Service providing system

Claims (4)

Of the facility usage fee included in the fee paid by the user for the service provided in the shared space, a reduction amount calculation device for calculating a reduction amount to be returned to the user,
Fee information related to the fees for the above services,
Storage means for storing facility usage fee information relating to the facility usage fee used at the time of providing the service, and user information relating to each user including at least whether or not the user receiving the service is a specific user; ,
Difference calculation means for calculating the difference between the facility usage fee paid by the user and the facility usage fee actually used based on the fee information and the facility usage fee information stored in the storage means; ,
Based on the difference calculated by the difference calculation means and the user information stored in the storage means, a return amount calculation means for calculating a return amount to be returned to each user,
The return amount calculation unit is configured to calculate the return amount of each user by setting the return rate of the specific user higher than the return rate of users other than the specific user. The said amount-of-reduction calculation part calculates the amount of said reduction as a point. The amount-of-reduction calculation apparatus of Claim 1 characterized by the above-mentioned. Fee information about fees paid by users for services provided in the shared space,
Storage means for storing facility usage fee information relating to the facility usage fee used at the time of providing the service, and user information relating to each user including at least whether or not the user receiving the service is a specific user; ,
Difference calculation means;
A reduction amount calculation method in a reduction amount calculation device comprising a reduction amount calculation means,
The difference calculation means reads the fee information and the facility usage fee information from the storage means, and based on the fee information and the facility usage fee information, the facility usage fee paid by the user is actually used. A difference calculating step for calculating a difference from the facility usage fee;
A calculation step of calculating the reduction amount to be returned to the specific user based on the user information and the difference calculated by the difference calculation unit, wherein the reduction amount calculation unit reads the user information from the storage unit; Have
In the return amount calculation step, the return amount for each user is calculated by setting the return rate for the specific user higher than the return rate for users other than the specific user. Of the facility usage fee included in the fee paid by the user for the service provided in the shared space, a reduction amount information providing system for providing information on the amount of reduction to be returned to the user,
A user terminal used by a user receiving the service;
A management server connected to the user terminal via a network,
The management server
Fee information related to the fees for the above services,
Storage means for storing facility usage fee information relating to the facility usage fee used at the time of providing the service, and user information relating to each user including at least whether or not the user receiving the service is a specific user; ,
Difference calculation means for calculating the difference between the facility usage fee paid by the user and the facility usage fee actually used based on the fee information and the facility usage fee information stored in the storage means; ,
Based on the difference calculated by the difference calculation means and the user information stored in the storage means, a return amount calculation means for calculating a return amount to be returned to each user,
Transmission control means for transmitting, to the user terminal, display information related to the return amount to be returned to the user calculated by the return amount calculation means based on the user information stored in the storage means. A system for providing information about the amount of reduction.

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