JP2007148896A - Method and system for managing electronic conference - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To determine whether each user intends to exchange opinions about information transmitted, to clarify the user's intention to reply to the information by displaying the determination result, thereby enabling exchange of opinions in necessary and sufficient time. <P>SOLUTION: A server 140 provided with a database 400 for storing transmission information, a user database 500, an already read-participation intention database 300 for storing response to the information, and an electronic conference system 150 having a participation intention change determination apparatus 600, a display information computing apparatus 700, and an input/output apparatus 160, is connected to a client 100 having an input/output apparatus 110 and a display apparatus 120 via a network 130. The participation intention change determination apparatus 600 determines a participation intention of a user based on contents of the already read-participation intention database 300. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to an electronic conference management method and management system, and in particular, it is possible to clarify whether a user in an electronic conference system including an electronic bulletin board system using a network is willing to exchange opinions. The present invention relates to an electronic conference management method and a management system.

Conventionally, information exchange systems through networks such as electronic bulletin board systems and electronic conferencing systems rely on the user's common sense regarding the time from when the first information is registered until the reply to that information or the opinion is registered. Or it was a method of setting a deadline. As a conventional technique for setting a time limit until a reply or an opinion is registered, for example, a technique described in Patent Document 1 is known.
Japanese Patent Application Laid-Open No. 09-139752

  The above-described conventional technology does not consider the decision of whether to reply to information or register an opinion for certain information, and therefore the information provided by the user is not sufficient. There is a problem in that it is difficult to determine when information should be aggregated due to lack of information for appropriately delimiting the time limit for collection.

  It is an object of the present invention to determine whether each user has an intention to exchange opinions on the transmitted information, and to display the determination result, so that there is a willingness to reply to the participant's information. It is an object of the present invention to provide an electronic conference management method and management system that can clarify opinions and exchange opinions in a necessary and sufficient time.

  According to the present invention, the object is to provide an electronic conference management method for managing an electronic conference for exchanging information by referring to information posted on the server by another user. This is achieved by judging the user's intention to participate based on the user's reaction including reference, reply, and download to the posted information of the user.

  According to the present invention, the object is to provide an electronic conference management system for managing an electronic conference in which information is exchanged by referring to information posted on the server by another user. A user who has an electronic conference system having means and a read / participation will database, and in which the participation will determination means is stored as setting information and information exchange progresses in the read / participation will database This is achieved by judging the user's intention to participate based on the user's reaction including reference, reply, and download to the posted information.

  That is, the present invention creates a database for storing each user's reaction (information such as referring, answering, downloading an attached file, etc.) with respect to certain outgoing information, and registered use. The user's intention to participate in the transmitted information is determined based on the user's information and reaction to the transmitted information, and the user's intention to participate is displayed on the screen on the client.

  According to the present invention, each user expresses a response to transmission information in advance, so that it is possible to know who should wait for information transmission before obtaining a desired answer or conclusion, and until an answer or conclusion is obtained. The waiting time can be reduced. In addition, it is possible to avoid a situation in which the topic is terminated because the intention to speak is not communicated even though there is still information to be transmitted.

  Embodiments of an electronic conference management method and management system according to the present invention will be described below in detail with reference to the drawings.

  FIG. 1 is a block diagram showing a functional configuration of an electronic conference management system according to an embodiment of the present invention. In FIG. 1, 100 is a client, 110 and 160 are input / output devices, 120 is a display device, 130 is a network, 140 is a server, 150 is an electronic conference system, 300 is a read / participation will database, 400 is a speech database, 500 Is a user database, 600 is a participation intention change determination device, and 700 is a display information calculation device. In addition, each apparatus which comprises the power conference system 150 can be comprised with a program.

  An electronic conference management system according to an embodiment of the present invention includes a server 140 and a plurality of clients 100 connected by a network 130. The server 140 includes an input / output device 160, a participation intention change determination device 600, An electronic conference system 150 including a display information calculation device 700, a speech database 400, a user database 500, and a read / participation intention database 300 are provided. The client 100 includes an input / output device 110 and a participation state display device. 120.

  In addition, each apparatus which comprises the power conference system 150 can be comprised with a program. The hardware configurations of the server 140 and the client 100 are not shown in the figure, but may be configured to include a CPU, a main storage device, a hard disk device, and the like as is well known. A program for necessary processing is normally stored in a hard disk device, loaded into a main storage device, and then executed by the CPU under the OS, thereby performing various processes in the embodiment of the present invention. .

  FIG. 2 is a diagram illustrating a configuration example of a display screen displayed on the client when the user refers to the participation / answer status from the client 100. In the display screen 200 shown in FIG. 2, the number of participants 220 and the number of unspeakers (unanswered persons) 221 are displayed for the registered topic, and the ratio is displayed as a horizontally long bar-shaped graph 210. Is done. In addition, a user list 230 is created, and a user name 231, a state 232 indicating intention to participate, and an answer situation 233 are displayed.

  In the embodiment of the present invention, only the screen for displaying the participation / answer status is shown, and the screen for displaying the topic is provided separately. However, the participation / answer status may be displayed simultaneously with the topic. In the example shown in FIG. 2, the proportion of respondents in the number of participants is shown by a graph. However, the proportion of users who are willing to participate in the number of users may be displayed. In the example shown in FIG. 2, only the intention of participation by delegation is displayed for “delegation” in the state 232 indicating the intention to participate, but the name of the person to whom the user delegates the opinion together with the intention of participation. May be displayed.

  FIG. 3 is a diagram showing details of the read / participation intention table 310 in the read / participation intention database 300. The read / participation intention table 310 shown in FIG. 3 includes a speech ID 311, a user ID 312, a participation intention 313, a delegated user ID 314, a progress notification request 315, a browsing count 316, a registration count 317, and a download count 318. . When “delegation” is set in the participation intention 313, the partner to whom the opinion selected by the user is delegated is set as the delegation user ID 314. The progress notification request 315 indicates whether or not a notification of progress in the middle of exchanging opinions is desired, and may be set as a default or may be set by a user.

  FIG. 4 is a diagram showing details of the message table 410 in the message database 400. The message table 410 shown in FIG. 4 includes a message ID 411, a message name 412, a text 413, a registered message ID 414, and a topic state 415. The registration destination message ID 414 indicates which statement the opinion is for, and the value of the registration destination message ID 414 indicates that the message is the first question raised.

  FIG. 5 is a diagram showing details of the user table 510 in the user database 500. A user table 510 illustrated in FIG. 5 includes a user ID 511, a user name 512, and a title 513.

  FIG. 6 is a diagram showing details of the default participation intention setting table 320 in the read / participation intention database 300. The default participation intention setting table 320 shown in FIG. 6 sets a predetermined participation intention corresponding to a job title, and is composed of a job title 321, a default participation intention 322, and a participation intention change restriction 323. “Participation only” in the participation intention change restriction 323 indicates that the delegation cannot be performed and that a remark is requested, and “participation and delegation only” indicates that the delegation is only possible and remarks. It means you can't.

  FIG. 7 is a diagram showing details of the user request time processing table 330 in the read / participation intention database 300. The user request processing table 330 is referred to in order to determine whether or not the content of the request needs to be changed in the participation intention when there is any request from the user. It comprises a user's intention to participate 331, a participation intention change condition 332, and a participation intention change process 333.

  FIG. 8 is a flowchart for explaining the processing operation from the registration of a topic in the system to the end of answer collection in the embodiment of the present invention. Next, this will be explained.

(1) After a topic is registered in the speech table 410 by a user, if there is a request from another user via the client for the topic, the participation intention change determination device 600 of the server 140 Is a response status display request, a reference / response request for the topic, or no request (steps 810 and 811).

(2) If it is determined in step 811 that the request is a response status display request, the display information calculation device 700 of the server 140 performs display information calculation processing to display the display screen data as described with reference to FIG. Is transmitted to the client via the input / output device 106 and displayed (step 820).

(3) If it is determined in step 811 that the request is a request for reference / answer of the topic, the participation intention change determination device 600 of the server 140 executes a read / participation change process. If the request does not indicate any request, the process returns to step 811 and the process is repeated. Details of the display information calculation process in the display information calculation apparatus 700 and the read / participation change process in the participation intention change determination apparatus 600 will be described later (step 830).

(4) After the processing of steps 820 and 830, the participation intention change determination device 600 is a user whose participation intention 313 in the read / participation intention table 310 is “participation” and whose registration count 317 is 0. As long as the condition that there is a user whose participation intention 313 in the read / participation intention table 310 is “participation” and the number of registrations 317 is 0 is satisfied. Returning to the processing from 811, the processing is continued, and when the condition that the intention of participation 313 is “participation” and the number of registrations 317 is 0 is not satisfied, the topic ends, and the statement table By changing the topic state 415 of 410 to “finished”, no additional information is registered for the topic, and the processing here ends (steps 812 and 813).

  FIG. 9 is a flowchart for explaining the detailed processing operation of the read / participation change processing in the participation intention change determination device 600 in step 830 shown in FIG. 8, which will be described next.

(1) When a user, for example, user A, refers to a registered topic or registers an answer to a registered topic, the server 140 first registers whether the performed operation is a topic reference or registered. It is determined whether or not the answer to the topic is registered (steps 610 and 611).

(2) If the answer is registered in step 611, the server 140 increases the number of registrations 317 in the read / participation intention table 310 and changes the participation intention 313 of the user A to “participation”. (Steps 620 and 621).

(3) Thereafter, it is determined whether or not there is a user who is not registered in the conference room. If there is no user who is not registered, the process of registering the answer is ended (steps 622 and 624).

(4) If it is determined in step 622 that there is a user who is not registered in the conference room, the user is registered in the already-read / participation intention table 310. Thereafter, participation intention changing process A is executed, and the process returns to the process from step 622 to continue the process. When the condition that there is a user who is not registered in the conference room is not satisfied, the registration process is terminated (step 623, 640).

(5) If it is determined in step 611 that the operation is a reference, the server 140 increases the number of times the user A browses, and then executes the participation intention change process B and ends the process (step 630, 650, 631).

  FIG. 10 is a flowchart for explaining the detailed processing operation of the intention to change participation process A in step 640 shown in FIG. 9, which will be described next.

  When this process is started, the server 140 acquires the default participation intention 322 from the default participation intention setting table 320 in the already-read / participation intention database 300 (step 641), and participates in the already-read / participation intention table 310. After changing the intention 313 (step 642), the process here is terminated (step 643).

  In the embodiment of the present invention, the willingness to participate in the default participation intention setting table 320 is set by job title. However, the present invention provides a default participation intention state in the comment table 410, or a bulletin board or conference. It can also be set by creating a table for storing room information and providing a default intention to participate in the table. In this case, a value stored in the intention to participate at the time of registration may be set for each topic or each bulletin board (or conference room).

  FIG. 11 is a flowchart for explaining the detailed processing operation of the intention to change participation process B in step 650 shown in FIG. 9, which will be described next.

(1) When this process is started, the server 140 acquires the participation intention change process 333 using the participation intention change condition 332 from the user request time processing table 330 in the read / participation intention database 300 ( Step 651).

(2) Next, the server 140 acquires the participation intention change restriction 323 from the default participation intention setting table 320 in the read / participation intention database 300, and is the participation intention change process 333 consistent with the participation intention change restriction 323? It is determined whether or not (steps 652 and 653).

(3) If the decision in step 653 indicates that the participation intention change process 333 is consistent with the participation intention change restriction 323, the participation intention 313 in the read / participation intention table 310 in the already-read / participation intention database 300 is added. If the intention change process 333 is reflected and the process is terminated, and if the participation intention change process 333 is inconsistent with the participation intention change restriction 323 in step 653, nothing is done here. The process ends (steps 654 and 655).

  In the embodiment of the present invention, the server automatically changes the participation intention, but the present invention allows the user to manually change the participation intention. You may distinguish and display a participation intention by the case where a user's intention of participation is set automatically, and the case where a user changes manually. In the embodiment of the present invention, the participation intention change is limited only by the position. However, the participation intention change restriction may be set for each topic or each bulletin board (or conference room). In the embodiment of the present invention, the administrator of the system sets a restriction on intention to change participation, but the present invention may be set by a registrant of the topic.

  FIG. 12 is a flowchart for explaining the detailed processing operation of the display information calculation processing in the display information calculation 700 in step 820 shown in FIG. 8, which will be described next.

(1) When the user A makes a request to refer to participation / response information, the server 140 reads the user information (user name 512, participation intention 313) from the read / participation intention table 310 and the user database 500. , Browsing count 316, registration count 317) (steps 410, 711).

(2) After that, the display information calculation 700 of the server 140 calculates the number of participants and the number of non-responders, and transmits the acquired user information and calculation results to the client via the input / output device 160. The process is terminated (steps 712 to 714).

  The embodiment of the present invention described above has been described as having a function of indicating a user's intention to participate in information exchange. Next, the user's intention to participate and the progress of information exchange will be described by the user. Another embodiment of the present invention that can be notified to will be described. The system configuration of the other embodiment of the present invention may be the same as that described in FIG. 1, and the read / participation intention database 300, the speech database 400, the user database 500, and the participation intention change determination device 600 in FIG. In addition, information and processing necessary for other embodiments are added.

  FIG. 13 is a diagram showing details of another example of the message table 410 in the message database 400. The utterance table 410 shown in FIG. 13 is obtained by adding a utterance date and time 416 to the table shown in FIG. Has been.

  FIG. 14 is a diagram showing details of another example of the user table 510 in the user database 500. A user table 510 illustrated in FIG. 14 is obtained by adding a mail address 514 to the table illustrated in FIG. 4 and includes a user ID 511, a user name 512, a title 513, and a mail address 514.

  FIG. 15 is a diagram showing details of a time passage processing table 340 provided in the read / participation intention database 300. This time lapse process table 340 is provided for another embodiment of the present invention, and is described as a process to be performed according to the content of the request when there is any request from the user. It consists of user participation intention 341, participation intention change condition 342, and participation intention change processing 343. The set time of the system described in the participation intention change condition 342 in this table is a period set in advance by the system administrator. In another embodiment of the present invention, the set time of the system is used in the elapsed time. However, the present invention may be configured such that a topic registrant can set this period, and is set for each user. It is good also as what to do.

  FIG. 16 is a flowchart for explaining the processing operation from when a topic is registered in the system to when the answer collection is completed, according to another embodiment of the present invention.

(1) After a topic is registered in the utterance table 410 by the user, the participation intention change determination device 600 of the server 140 executes a participation intention change process C, which will be described later, for the topic, and a client for the topic If there is a request from another user via the server 140, the server 140 determines whether the request is a response status display request, a topic reference / response request, or no request (step 810). 660, 811).

(2) If it is determined in step 811 that the request is a response status display request, the display information calculation device 700 of the server 140 performs display information calculation processing to display the display screen data as described with reference to FIG. Is transmitted to the client via the input / output device 160 and displayed (step 820).

(3) If it is determined in step 811 that the request is a request for reference / answer of the topic, the display information calculation device 700 of the server 140 executes a read / participation change process. If the request does not indicate any request, the process returns to step 811 and the process is repeated. Details of the read / participation change process will be described later (step 830).

(4) After the processing of steps 820 and 830, it is checked whether or not there is a user whose participation intention 313 in the read / participation intention table 310 is “participation” and whose registration count 317 is 0. As long as the condition that there is a user whose participation intention 313 in the read / participation intention table 310 is “participation” and the number of registrations 317 is 0, the processing returns to the processing from step 811 and is processed. When the condition that the user with the intention of participation 313 is “participation” and the number of registrations 317 is 0 is no longer satisfied, the topic ends and the topic state 415 of the speech table 410 is terminated. ", The additional information is not registered for the topic, and the process here is terminated (steps 812 and 813).

  FIG. 17 is a flowchart for explaining the detailed processing operation of the intention to change participation process C in step 660 shown in FIG. 16, which will be described next.

(1) When this process is started, the server 140 first acquires information of the message database 400, the user database 500, and the time lapse process table 340 in the read / participation intention database 300 (step 660). 661).

(2) It is determined whether or not the conditions in the time lapse processing table 340 in the read / participation intention database 300 are applicable to all the users whose participation intention states are not determined, and the determination result is notification. It is determined whether it is a participation intention change or not applicable (steps 662 to 664).

(3) As a result of the determination in step 664, for the user whose determination result is “notification”, the user is notified by e-mail and the processing here is terminated. The processing here is terminated (steps 665 to 667).

(4) If the result of determination in step 664 is that there is a user whose determination result is “participation intention change”, the participation intention 313 of the already-read / participation intention table 310 in the already-read / participation intention database 300 is changed. At the same time, the process is reflected in the will change history table 350 in the already-read / participation intention database 300, and the process is terminated (steps 666, 668, 667).

  In the example of the process illustrated in FIG. 17, the notification method is e-mail, but notification using a pop-up screen may be used.

  FIG. 18 is a diagram showing an example of a transmission information display screen. This display screen is an example of a screen that is transmitted to the client and displayed when the request from the client is a reference / answer in step 811 in the flow shown in FIGS. But it is the same as what is displayed. This outgoing information display screen 910 includes a list 911 of outgoing information (hereinafter referred to as outgoing information), a graph 912 indicating the participation state in the outgoing message, a user's intention to participate 913, an intention to change participation button 914, and each outgoing message. Registration date 915. By using the change button 914, the participation state of the user can be changed according to the user's will.

  In addition, although the example shown in FIG. 18 is an example when there is one conference room, a plurality of conference rooms may exist. Further, in the example described, the theme of remarks is described as an example of collecting opinions, but the present invention can be used for determination of discussion.

  FIG. 19 is a diagram showing an example of an answer status screen displaying an intention to participate and an opinion on the utterance. This example of the answer status screen 920 is an example of a display screen that is displayed instead of the example described in FIG. 2 when the present invention is used for determination of a discussion, and is a list of users indicating intention to participate. 921, a graph 922 indicating the response contents and the response status, and a numerical value 923 indicating the participation rate and the response status.

  FIG. 20 is a diagram showing details of the will change history table 350 in the read / participation intention database 300. The will change history table 350 includes a user ID 351, a changed participation will 352, a participation will change condition 353, and a change time 354. This table 350 is used when a change history of intention to participate is transmitted to a client and displayed by a request from a user.

  FIG. 21 is a diagram showing an example of a willingness change history display screen. This display screen is transmitted by a request from the user to the client and displayed, and is generated by extracting necessary information from the will change history table 350 shown in FIG. This display screen 930 is that of the user: Taro Taro, and includes a change date 931, a participation state 932, and a change means 933.

  Each process in each embodiment of the present invention described above is configured by a program and can be executed by a CPU provided in a computer. These programs are stored in a recording medium such as an FD, CDROM, or DVD. It can be provided and can be provided by digital information via a network.

It is a block diagram which shows the function structure of the electronic conference management system by one Embodiment of this invention. It is a figure which shows the structural example of the display screen displayed on a client, when a user refers to a participation and reply condition from a client. It is a figure which shows the detail of the read / participation intention table in a read / participation intention database. It is a figure which shows the detail of the message table in a message database. It is a figure which shows the detail of the user table in a user database. It is a figure which shows the detail of the default participation intention setting table in the read / participation intention database. It is a figure which shows the detail of the process table at the time of a user request in the already-read / participation intention database. In the embodiment of the present invention, it is a flowchart for explaining the processing operation from the registration of the topic in the system until the end of answer collection. It is a flowchart explaining the detailed process operation | movement of the read / participation change process in step 830 shown in FIG. It is a flowchart explaining the detailed process operation | movement of the participation intention change process A in step 640 shown in FIG. It is a flowchart explaining the detailed process operation | movement of the participation intention change process B in step 650 shown in FIG. It is a flowchart explaining the detailed process operation | movement of the display information calculation process in step 820 shown in FIG. It is a figure which shows the detail of the other example of the speech table in a speech database. It is a figure which shows the detail of the other example of the user table in a user database. It is a figure which shows the detail of the time passage process table provided in the already-read / participation intention database. In another embodiment of the present invention, it is a flowchart for explaining processing operations from the registration of a topic to the system until the end of answer collection. It is a flowchart explaining the detailed process operation | movement of the participation intention change process C in step 660 shown in FIG. It is a figure which shows the example of a transmission information display screen. It is a figure which shows the example of the reply status screen which displayed the participation intention and the opinion with respect to a comment. It is a figure which shows the detail of the will change history table in the read / participation intention database. It is a figure which shows the example of the change log display screen of a will of participation.

Explanation of symbols

DESCRIPTION OF SYMBOLS 100 Client 110, 160 Input / output device 120 Display device 130 Network 140 Server 150 Electronic conference system 300 Read / participation intention database 400 Speech database 500 User database 600 Participation intention change judgment device 700 Display information calculation device

Claims (5)

  In an electronic conference management method for managing an electronic conference in which information is exchanged by referring to information posted on the server by another user, the server includes setting information and reference to the posted information of the user, a response, An electronic conference management method, comprising: judging a user's intention to participate based on a user's reaction including downloading.   The electronic conference management method according to claim 1, wherein the setting information can restrict a change in a state of participation intention.   A plurality of intention states are provided as states indicating the participation intention, and the user arbitrarily switches the will state in the process of exchanging information, and a change in the user's intention to participate is displayed on the client. Or the electronic conference management method of 2.   4. The electronic conference management method according to claim 1, wherein the user's intention to participate and the information exchange progress state are displayed on a client.   In an electronic conference management system for managing an electronic conference in which information is exchanged by referring to information posted on the server by another user, the server includes an electronic conference system having a willingness to determine participation, The participation will determination means includes setting information and references, answers, and downloads to the user's posted information stored in the read / participation will database as information exchange progresses. An electronic conference management system characterized in that a user's intention to participate is determined based on a user's reaction.

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