JP2007133653A - System and method for providing community information - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a community information provision system and its method capable of accurately and quickly notifying a user of various pieces of community information. <P>SOLUTION: A transportation delay information provision system 1 is provided with: a communication system 2 for communicating with respective cellular phones 10, 12, 30 owned by a plurality of individual users in trains, platforms in stations and other places; a transmitting/receiving part 3 for communicating various pieces of information; a transmission request part 6 for sending a transmission request of confirmation information to a user on the basis of transportation delay information transmitted from a user's cellular phone 10 or the like; a reliability determination part 7 for determining the reliability of the information on the basis of the received confirmation information; a correction part 8 for generating the transportation delay information corrected on the basis of the reliability; a management part 9; a database preparation part 15; an advertisement part 16; and a storage part 5 for storing various data. This system can be applied also to traffic jam information, vacant seat states of trains, supermarket bargain information, weather information for tourist resorts, and so on. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a system for providing community information such as train delay information such as trains to a general user using a portable information terminal.

  A system for collecting and distributing information on transportation methods such as train delay information and road traffic congestion information, supermarket sale information, congestion information on theme park attractions, and weather information at tourist spots, etc. -Various distribution systems have been proposed. For example, it is an information exchange site such as a railway operator, a transfer guide service, a mailing list, and google.

In addition, in one of the conventional transportation delay information providing systems, the transportation data terminal, when purchasing a commuter pass from a user, in addition to the use section, route, period, name, normal use time zone, user terminal mail Collects user data registration processing means that receives the address and contact terminal e-mail address at the time of delay and registers it in the user data, and collects accident information of the transportation facility, maintains and manages it until the delay is resolved, and refers to the user data For users on delayed routes, if it is before the normal use time zone, send a transportation accident information email to the user terminal via the Internet, and if it is within the normal use time zone, the contact terminal at the time of delay and the user It has a configuration including transportation accident information collection and distribution means for transmitting delay information mail to the terminal (see, for example, Patent Document 1).
JP 2002-62516 A

  However, there are currently no systems and methods for sufficiently and practically knowing various community information from general users. At present, for example, in the case of train delay information, whether the user arrives at the station and hears the announcement of the station staff near the ticket gate or at the station platform, sees the bulletin board, etc. Or, the situation is such that the current train delay time, the scheduled time for resuming driving, etc. are known when driving is not being performed.

  In addition, delay information from electric railway companies and specific survey information organizations can be obtained by users using mobile phones and PCs via the Internet, etc., but now electric railway companies provide them with guidance from the Ministry of Land, Infrastructure, Transport and Tourism. The information is only provided on the website for delays of more than 30 minutes.

  Originally, a transportation company such as an electric railway should provide information relating to the delay to the user accurately and quickly, but it is not easy because of problems in the system of the electric railway company and the like. In other words, linking the train operation system and the transportation information system may cause problems such as a system failure. In addition, the implementation of the information providing service itself informs the public that the company's train is often delayed, and this is one of the causes of the diminished willingness to provide delayed information.

  Furthermore, most of the customers have a problem that there are many cases in which a substantial schedule change is required afterward due to a delay of several minutes rather than 30 minutes.

  For example, if you want to know transportation delay information before buying a ticket, or if the transportation is really delayed, use a detour line or a different transportation, leave the house with enough time, transfer station The service is in great need when it is necessary to take measures such as changing the service, or when it is predicted whether the time of the last train will be affected.

  The situation is similar for community information collection / distribution systems that target supermarket special sales information, theme park attraction congestion information, and weather information for tourist spots.

  SUMMARY OF THE INVENTION An object of the present invention is to provide a community information providing system and method capable of accurately and quickly informing users of community information such as latest delay information of transportation facilities.

  In order to achieve the above object, a community information providing system according to the present invention includes receiving means for receiving community information transmitted from an information terminal of a user, storage means for storing the community information, and storage in the storage means. Transmission request means for creating transmission request information for confirmation information to the user based on the community information received; transmission means for transmitting the transmission request information to the user's information terminal; and trust based on the received confirmation information And a reliability determination means for determining the degree.

  The information processing apparatus further includes a correction unit that corrects community information based on the reliability, and the transmission unit transmits the corrected community information to a user information terminal.

  Further, the receiving means accepts only the community information from a user registered as a member.

  Further, the present invention is characterized by comprising a management means for changing the membership fee of the user according to at least one of the number of times the community information is provided and whether or not the advertisement information is received.

  Further, the receiving means receives characteristic information transmitted from a user information terminal, the storage means stores the characteristic information, and based on the characteristic information stored in the storage means, an address, a boarding / exiting station, a railway line , Hobbies, travel destinations, financial products, purchased goods, news, occupations, management, medical care, health, housing, education, parenting, arts, vehicles, gambling, hairdressing, sports, real estate, language and qualifications It comprises database creation means for creating a user database.

  The community information providing method according to the present invention includes a receiving unit that receives community information transmitted from an information terminal of a user, a storage unit that stores the community information, a determination unit that performs a determination based on the community information, In a community information providing system comprising: a transmitting unit that transmits information generated by the determining unit to a user information terminal; a receiving step in which the receiving unit receives community information transmitted from the user information terminal; and the community information A storage step stored by the storage unit, a transmission request step in which the determination unit creates transmission request information for confirmation information to the user based on the community information stored in the storage unit, and the transmission request information is stored in the user information A transmission step transmitted by the transmission means to the terminal, and the received confirmation Said determination means is characterized in that it comprises a reliability determining step of determining reliability based on the distribution.

  Furthermore, the step of correcting the community information based on the reliability, and the step of transmitting the corrected community information to the user's information terminal by the transmitting means.

  Further, in the receiving step, the receiving means accepts only the community information from a user registered as a member.

  Further, the determination means includes a management step of changing the membership fee of the user according to at least one of the number of times the community information is provided and whether or not the advertisement information is received.

  Further, the receiving means receives the characteristic information transmitted from the information terminal of the user, the storage means stores the characteristic information, and the determination is based on the characteristic information stored in the storage means. Means are address, boarding / exiting station, railway, hobby, travel destination, financial products, purchased goods, news, occupation, management, medical, health, housing, education, child-rearing, art, vehicle, gambling, hairdressing, sports, real estate, language And a database creation step of creating at least one user database among qualifications.

  According to the community information providing system and the method according to the present invention, since information from the information terminal of the user is used, the community information can be collected accurately and quickly, and the contents are transmitted to a general user in real time. It becomes possible to inform.

  In this system, the reliability of the received community information is calculated by taking into account the number of transmissions of substantially the same content, taking full advantage of the fact that users in the community are receivers and senders of information. Then, the community information is corrected based on the reliability, and the user is requested to transmit confirmation information related to the community information, so that the accuracy of the community information can be gradually increased in a short time.

  Increasing the incentive of information providers by limiting membership fees to members who have registered as members or changing membership fees such as increasing or decreasing membership fees according to the number of times community information is provided or whether advertisement information is received In addition, a large amount of useful information can be collected in a short time.

  User-related address, boarding / exiting station, railway, hobbies, travel destination, financial products, purchases, news, occupation, management, medical, health, housing, education, child-rearing, art, vehicle, gambling, hairdressing, sports, real estate By creating a user database for each characteristic based on characteristic information such as language and qualification, it is possible to provide information to users who particularly need community information.

  The best mode for carrying out the present invention will be described below with reference to the drawings.

  FIG. 1 is a diagram illustrating an outline of a transportation delay information providing system according to a first embodiment of the present invention.

  The transportation delay information providing system 1 transmits and receives various information to and from the communication system 2 for communicating with mobile phones 10, 12, and 30 possessed by a plurality of individual users in a train, a platform of a station, or other places. The unit 3 includes a determination unit 4 that performs various determinations as described later based on various information, and a storage unit 5 that stores various data.

  The determination unit 4 includes the mobile phone 10 of the user in the train 20, the mobile phone 12 of the user waiting for the train at the platform 22 or the mobile phone 30 of the user who is about to get on the train at a place other than the station. The transmission request unit 6 that requests the user to transmit confirmation information based on the transportation delay information transmitted from the mobile station, the reliability determination unit 7 that performs reliability determination based on the received confirmation information, and the reliability The correction part 8 etc. which produce | generate the transportation delay information corrected based on are provided.

  FIG. 2 is a schematic flowchart of the transportation delay information providing system according to the first embodiment.

  First, a passenger who is on the train 20 or a user waiting for a train at the platform 22 uses the Internet function of his / her mobile phone to obtain information about the delay of the train. (S1). The transmitted delay information is received by the transmission / reception unit 3 via the communication system 2. Each received delay information is sent to the determination unit 4 and organized, and sent to the storage unit 5 as primary information.

  Next, the transmission request unit 6 of the transportation delay information providing system 1 distributes the primary information using e-mail to the mobile phones of all users registered in advance through the transmission / reception unit 3 and the communication system 2. Perform (S2). In addition, the information is posted on a predetermined homepage.

  Next, the transmission request unit 6 of the transportation delay information providing system 1 uses the e-mail to the mobile phones of all users registered in advance through the transmission / reception unit 3 and the communication system 2 to confirm the primary information. Is called (S3).

  Next, the user who is called for the confirmation information provides additional information to the transportation delay information providing system 1 using his / her mobile phone (S4). The transmitted additional information is received by the transmission / reception unit 3 via the communication system 2. Each received additional information is organized in the determination unit 4, sent to the storage unit 5 and stored therein.

  Next, the reliability determination unit 7 of the transportation delay information providing system 1 determines the reliability based on each additional information received and stored (S5). Details will be described later.

  Next, the correction unit 9 of the transportation delay information providing system 1 provides reliability, correction information, etc. to the mobile phones of all users (S6).

  For example, the primary information is “the train on the line XX is currently stopped due to an accident”. An example of a call for confirmation information is "If you know about the information that the train on the XX line is currently stopped due to an accident, please give me information." Examples of additional information for the call are: “Yes, the train on the XX line is currently stopped”, “The previous information is reliable”, “The previous information is incorrect”.

  In this system, train users are information receivers and senders. One of the features of this system is to make the most of this and improve the accuracy of information.

  The user provides the content service provider with the train delay information known at the station platform, ticket gate, etc., but at this stage, it is not known whether the information is correct. However, since delay information in traffic is meaningless unless it is quickly flown, it is once distributed to the route user as unconfirmed information.

  Next, a device for raising unconfirmed information to reliable information is necessary. At the same time as providing unconfirmed information, call for providing additional information. Then, passengers who board the delayed train and those who hear home announcements will provide information.

  Next, the added additional information is statistically aggregated, its reliability is determined, and the contents are notified as correction information.

  In this way, this system takes a method of feeding back the reaction status to the call to the user.

  However, in order to operate this system effectively, it is necessary to devise how to give an incentive to provide information to the user and how to increase the accuracy of the confirmation information.

  In response to the delay information of the first report, it is necessary to call on additional information to other users and improve the quality of the information. For this purpose, it is necessary to organize the collected information instantly and provide additional information.

  As to what kind of information is collected and how much reliability can be judged, various statistical methods are incorporated and constructed as know-how. However, a lot of information needs to be collected for the above judgment.

  FIG. 3 is a flowchart illustrating the determination of the transportation delay information providing system according to the first embodiment.

  First, it is determined whether or not the number of receptions of substantially the same content in the entire reception information is greater than a preset constant 0 (S10). If it is larger (YES in S10), “high” reliability is distributed to all users (S16).

  On the other hand, if it is smaller or equal (NO in S10), it is determined whether or not the ratio of the received “positive” to the total number of receptions is greater than a preset constant 1 (S11). If larger (YES in S11), the reliability “high” is distributed to the user (S16).

  On the other hand, if not (NO in S11), it is determined whether the ratio of the received “false” to the total number of receptions is greater than a preset constant 2 (S12). If larger (YES in S12), the reliability “low” is distributed to the user (S17).

  On the other hand, if not (NO in S12), it is determined whether or not classification is possible for each correction content (S13). If classification is possible (YES in S13), correction information is provided (S14). On the other hand, if classification is impossible (NO in S13), the user is again prompted for confirmation information (S15).

  In general, when sending complex information in text format using an information terminal, especially a mobile terminal such as a mobile phone, a quick process such as instantly judging and classifying the content of the information in the receiving system is It is very difficult. Therefore, it is effective to be able to transmit information from a URL (Uniform Resource Locator). For URLs, check boxes and drop-down boxes (pull-down menus) are frequently used without inputting characters as much as possible. This improves the operability of the screen.

  FIG. 4 is a diagram illustrating a screen operation example on the user's mobile phone in the transportation delay information providing system according to the first embodiment. 4A shows a transmission screen for the first report, and FIG. 4B shows a transmission screen for confirmation information.

  As shown in FIG. 4A, in the mobile phone screen 50 when the first report is transmitted, a pull-down menu 51 for the area (Kanto, Chubu, Kinki, etc.), a pull-down menu 52 for the company name (ABC, DEF Electric Railway) Etc.), route name pull-down menu 53 (Tokaido Line, Kansai Line, etc.), destination pull-down menu 54 (Kyoto, Kobe, etc.), location pull-down menu 55 (Osaka, Takatsuki, Kyoto, Nagahama, etc.), time A pull-down menu 56 (1 minute, 2 minutes,..., 10 minutes,...) Is displayed.

  As shown in FIG. 4 (b), “YES (correct)”, “NO (error)”, and “corrected” can be selected in the confirmation pull-down menu 61 on the screen 60 of the mobile phone. The called user selects “YES” if the content of the first report is correct. If the contents of the first report are completely wrong, select “NO”. To correct the contents of the first report, select “With correction”.

  In addition, pull-down menus of company name 62, route name 63, destination 64, place 65, and time 66 are displayed.

  As shown in FIG. 4B, for example, in the pull-down menu corresponding to the location 65 on the correction screen, sections and station names can be selected in stages so that “Osaka” to “Nagahama” can be selected as station names. It is like that.

  For example, when the destination of the first report is corrected to “Yamazaki” in the “Kyoto direction”, in the destination pull-down menu 70, each section of Osaka to Takatsuki, Takatsuki to Kyoto, Kyoto to Hikone, Hikone to Nagahama Select “Takatsuki-Kyoto” where “” is displayed, and then the names of the newly displayed stations belonging to the selected section, Kyoto, Nishioji, Michimachi, Nagaokakyo, Yamazaki, Takatsuki Of these, “Yamazaki” may be selected.

  In addition, on the correction screen, the contents of the first report are displayed in red letters or the like, and information can be transmitted if the user selects and inputs only the correction portion as described above.

  A pull-down menu or the like on the correction screen is linked with the information of the first report, and the contents related to the information can be selected.

  It is also desirable to classify the obtained information into as simple attributes as possible. That is, if it is subdivided too much, input is troublesome and the classification side also involves complicated classification work. For this reason, it is necessary to devise input items that facilitate classification at an optimal level. In addition, a mechanism to raise the incentive of information providers is necessary.

  In the transportation delay information providing system according to the second embodiment of the present invention, the determination unit 4 in the first embodiment further includes a management unit 9, a database creation unit 15, and an advertising unit 16 (see FIG. 1). The rest is the same as the system described in the first embodiment.

  The feature of this system is that a user such as a train is an information provider and an information receiver, and how to collect as much useful information as possible in a short time is an important item. To that end, it is effective to pay an information fee to the user who provided the first report or additional information. However, it is not practical and difficult to pay information charges to thousands of information providers individually.

  For this reason, this system is operated as a paid information providing site with a membership system, and a basic fee (for example, a monthly fee of 100 yen) is reduced according to the number of information provisions of the member. The membership fee is collected through, for example, a mobile phone company service.

  In addition, a member who has transmitted error information or the like more than a predetermined number of times to prevent mischief prevents a decline in the quality of information provided by not accepting subsequent information provision.

  FIG. 5 is a flowchart illustrating the determination of the transportation delay information providing system according to the second embodiment.

  The management unit 9 first investigates whether each user provided useful information within a certain period (S21). If useful information is provided (YES in S21), (the number of useful information provided x 50 yen) is reduced from the basic fee (monthly fee) of the member (S22). Next, it is confirmed whether or not the reduction exceeds the basic charge (S23). If it exceeds (YES in S23), it is carried over from the following month (S24).

  Further, it is confirmed whether or not the error information has been provided M (for example, 3) times or more (S25). If it exceeds (YES in S25), subsequent information provision from the user is not accepted (S26).

  Furthermore, businesses that use this system have the potential to become powerful advertising tools, and can expect income other than membership fees. In other words, along which railway line the residence is located, which railway line has the workplace or school, what hobbies, travel destinations, financial products (stocks, deposits, etc.), purchased goods, news, occupation, management, medical care Membership information that is characteristic of the user such as health, housing, education, parenting, arts, vehicles, gambling, hairdressing, sports, real estate, language, qualifications, etc. It can be automatically grasped by the system operation side (content service provider), address, boarding station, railway line, hobby, travel destination, financial products, purchased goods, news, occupation, management, medical care, health, housing, education, child care, art , Users, gambling, hairdressing, sports, real estate, language, qualifications, and other user databases can be constructed. The database creation unit 15 in the determination unit 4 constructs the database in the storage unit 5.

  For this reason, the advertising unit 16 in the judging unit 4 provides these members with addresses, boarding stations, railway lines, hobbies, travel destinations, financial products, purchased goods, news, occupations, management, medical care, health, housing. , Education, parenting, art, vehicles, gambling, hairdressing, sports, real estate, language, qualifications, etc. can be provided, and it can be a very powerful advertising tool. The commercial information that has been input in advance and stored in the storage unit 5 as a database can be used.

  It should be noted that by setting the membership fee for members who do not require advertisement distribution to be high, it is possible to devise ways to increase the number of advertisement distribution customers as much as possible. Furthermore, it can be applied not only to means of transportation but also to an information exchange tool for community information, etc., and can be an information distribution system with very high development potential.

  Next, differences from other systems and services will be explained using a train delay information distribution service as an example.

  In conventional railway operators and transfer guidance services, the delay situation is not known unless the user browses a specific site. In addition, when a railway company or a transit service provides information, it is a premise that only accurate information is provided. Therefore, in most cases, confirmation work etc. takes time and lacks real-time characteristics. .

  On the other hand, this system provides the information as “unconfirmed information” if there is a user's first report, and then calls for provision of additional information regarding the correctness or correction of the information, and organizes the provided additional information. In order to improve the quality of information while providing it, it is possible to provide information in real time.

  The biggest difference from the mailing list is whether or not the provided information is provided unmodified. Normally, in the case of a mailing list, if a member sends an email to the mailing list, the email is sent to the members all at once, and if a reply is sent to the members, the email is sent to the members all at once. reach. As described above, since the mails reach the number of mails to be transmitted, the present system is not suitable for the purpose of collecting a large amount of information and improving the quality of the information. Further, in the case of a mailing list, the e-mail address of an information provider is disclosed, so that it is not suitable for this system in which various people can participate.

  In addition, there is an information exchange site where another user answers a user's question like the goo site, but the biggest difference from this system is the real-time nature. In addition, sites such as goo are basically systems in which a user can obtain an answer by browsing the site. In addition, the answers provided are often posted in the number of answers, except for slander and discrimination.

  On the other hand, in this system, while realizing real-time characteristics, the user can obtain information by e-mail without browsing the site, organize the contents of the information, and obtain the enhanced information Since it is applied, duplicate information will not be received.

  The community information providing system and method according to the present invention have been described above. However, the community information providing system and method according to the present invention are not limited to the described embodiment. As a particularly effective example, a system that collects and distributes information on transportation means such as train delay information and traffic congestion information on the Shinkansen can be considered, but not limited to this, supermarket sale information, It can also be applied to a community information collection / distribution system targeting congestion information on theme park attractions and weather information for tourist spots.

  In that case, the difference from the configuration of the transportation delay information providing system of the first embodiment is the specifications of the screen such as a pull-down menu in the portable terminal or the like, and the other configurations are the same. For example, in the case of supermarket sale information, information such as product name, price, and remaining number is input. In the case of Shinkansen vacant seat information, information such as the type of Shinkansen, number, destination, current location (where the station departed, etc.), vehicle number, number of seats, and the like are input. And pre-filled and database-based advertisements (for example, information on the same product in other supermarkets in the case of sale information, links to business hotel sites in the case of business trips in Tokyo, etc.) ) Is taken out and delivered to the user.

  Further, as an information terminal, a PDA (Personal Digital Assistant), a personal computer, or the like may be used instead of a mobile phone. Instead of displaying various types of information on the monitor of the information terminal, a method of transmitting the information to the user by voice or the like may be adopted.

  The present invention generally uses transportation delay information such as trains, traffic congestion information, information on transportation means such as vacant seats on the Shinkansen, supermarket sale information, congestion information on theme park attractions, weather information on tourist spots, etc. It can be applied to a community information providing system and method for providing information to a user.

It is a figure which shows the outline | summary of the transport system delay information provision system which concerns on Example 1. FIG. 1 is a schematic flowchart of a transportation delay information providing system according to a first embodiment. 3 is a flowchart illustrating determination of a transportation delay information providing system according to the first embodiment. It is a figure which shows the example of screen operation in the transport system delay information provision system which concerns on Example 1. FIG. 10 is a flowchart illustrating determination of a transportation delay information providing system according to a second embodiment.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Transportation system delay information provision system 2 Communication system 3 Transmission / reception part 4 Judgment part 5 Storage part 6 Transmission request part 7 Reliability determination part 8 Correction part 9 Management part 10, 12, 30 Mobile phone 15 Database preparation part 16 Advertising part 20 Train 22 Station 50, 60 Mobile phone screen 51-56, 61-66, 70 Pull-down menu

Claims (10)

Receiving means for receiving community information transmitted from the user's information terminal;
Storage means for storing the community information;
Transmission request means for creating transmission request information of confirmation information to the user based on the community information stored in the storage means;
Transmitting means for transmitting the transmission request information to a user information terminal;
A community information providing system comprising: reliability determination means for determining reliability based on the received confirmation information. A correction means for correcting community information based on the reliability,
The community information providing system according to claim 1, wherein the transmission unit transmits the corrected community information to a user information terminal. The community information providing system according to claim 1, wherein the receiving unit accepts only the community information from a user who is registered as a member. The community according to any one of claims 1 to 3, further comprising management means for changing a user's membership fee according to at least one of the number of times the community information is provided and whether or not advertisement information is received. Information provision system. The receiving means receives characteristic information transmitted from a user information terminal,
The storage means stores the characteristic information,
Based on the characteristic information stored in the storage means, address, boarding station, railway line, hobby, travel destination, financial products, purchased goods, news, occupation, management, medical care, health, housing, education, child-raising, art, vehicle Community information provision according to any one of claims 1 to 4, further comprising database creation means for creating at least one user database among gambling, hairdressing and beauty, sports, real estate, language, and qualifications. system. Receiving means for receiving community information transmitted from the user's information terminal;
Storage means for storing the community information;
A determination means for determining based on the community information;
In a community information providing system comprising: transmission means for transmitting the information generated by the determination means to a user information terminal;
A receiving step in which the receiving means receives community information transmitted from the information terminal of the user;
A storage step in which the storage means stores the community information;
A transmission request step in which the determination means creates confirmation request transmission information for the user based on the community information stored in the storage means;
A transmission step in which a transmission means transmits the transmission request information to a user's information terminal;
A community information providing method, comprising: a reliability determination step in which the determination means determines reliability based on the received confirmation information. A correction step in which the determination means corrects community information based on the reliability;
7. The community information providing method according to claim 6, further comprising the step of transmitting the corrected community information to a user information terminal. 8. The community information providing method according to claim 6, wherein, in the receiving step, the receiving means accepts only the community information from a user who is registered as a member. 9. The management method according to claim 6, wherein the determination unit includes a management step of changing the membership fee of the user according to at least one of the number of times the community information is provided and whether or not the advertisement information is received. Community information provision method described in. Receiving the characteristic information transmitted from the information terminal of the user by the receiving means;
The storage means storing the characteristic information;
Based on the characteristic information stored in the storage means, the judging means is an address, boarding / exiting station, railway line, hobby, travel destination, financial product, purchased goods, news, occupation, management, medical care, health, housing, education, parenting A database creation step of creating at least one user database among art, vehicle, gambling, hairdressing, beauty, sports, real estate, language, and qualification, according to any one of claims 6 to 9, How to provide community information.

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