JP2007087256A - Screen providing device, screen providing method, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an operation screen convenient for use to a user. <P>SOLUTION: A screen generation part 24 acquires frequencies in user's operation of respective function items and frequencies in operation of respective function items in a group, to which the user belongs, from an operation frequency information DB 22. The screen generation part 24 selects function items to be displayed in an operation screen to be provided to the user, on the basis of the acquired frequencies in user's operation of function items and frequencies in operation of function items in the group and generates an operation screen including the selected function items. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a technique for providing an operation screen including at least one function item.

  In the prior art in this field, a system has been proposed that improves the usability of the user by changing the operation screen according to the user's usage history.

  In Patent Literature 1, an initial motion setting screen using the user's usage history is displayed, and an operation mode by the user is stored and evaluated as a user history, and an initial motion setting screen is displayed by the user's voluntary intention based on the evaluation value. A system for updating is disclosed.

  Further, in Patent Document 2, environmental information is maintained by a server computer for each user, and a module including environmental information for the user is transmitted to the client regardless of which client the user uses to request the server computer. A system is disclosed.

  Further, Patent Document 3 discloses the following input support apparatus. First, among the input items that the user needs to input to receive the service, the minimum required input items that must be input by the client terminal and information selection information related to the screen transition are transmitted to the client terminal. To do. For other input items not requested by the user, input items for the above-mentioned essential input items from the client terminal and information in the transaction learning table in which information input from the client terminal has been accumulated so far are stored. Enter by reference.

  As described above, in each patent document, the operation screen and the like provided to each user are changed for each user based on the usage history of each user. However, for example, when an operation screen is provided to a novice user, the user's usage history does not exist. Therefore, such a user is provided with a predetermined operation screen that is not related to the usage history of the user. However, the predetermined operation screen is not always a user-friendly operation screen.

  Also, in a collaborative workshop where a user collaborates with a plurality of other users toward a predetermined goal, the method of proceeding on the spot differs greatly depending on the plurality of users involved in the spot, and priority is given. Higher ranking operations will also be different. Therefore, when the user is assigned to multiple places, the setting screen set according to the place becomes difficult to use, or the operation screen setting needs to be changed again depending on how to proceed on the spot. Occurs, forcing the user to do extra work.

JP 2001-202172 A JP 2001-265472 A JP 2002-169822 A

  The present invention provides a program, a screen providing apparatus, and an operation screen providing method capable of providing an operation screen that is more convenient for the user according to the situation.

  The present invention is a program for causing a computer system to function as a screen providing apparatus that provides an operation screen on which at least one function item is displayed to a providing user. From the operation number storage device that stores the number of operations of each function item operated via the operation number of each function item of the provision destination user, and the number of operations of each function item of the related user related to the provision destination user Based on the number of operations of each function item of the providing user and the number of operations of each function item of the related user, and displayed on the operation screen for providing to the providing user It functions as a function item determination unit that determines function items.

  According to the present invention, the function item determining unit displays on the operation screen for providing to the providing destination user based on the number of operations of each function item of the providing destination user and the number of operations of each function item of the related user. Determine the item. As a result, it is possible to determine the function items to be displayed on the operation screen in consideration of the usage mode of the related user in addition to the usage mode of the providing user, and dynamically provide an operation screen that is more convenient for the user. can do.

  In addition, according to the present invention, when the providing user is assigned to a place where a plurality of collaborative tasks are performed, the operation screen is dynamically provided based on the information of the providing user and the related user in each place. Can do.

  Further, the related users include other users who belong to the group to which the providing user belongs, and other users who belong to the group to which the related user belongs. Thereby, an operation screen including a viewpoint in which a plurality of groups influence each other can be provided.

  The best mode for carrying out the present invention (hereinafter referred to as an embodiment) will be described below with reference to the drawings.

  FIG. 1 is a diagram showing an overall configuration of a function providing system in the present embodiment. The screen providing device 10 provides the operation device 30 with an operation screen for causing the function execution device 50 to execute a desired function in accordance with an instruction from the user. The operation device 30 includes a display device (not shown), and displays the operation screen provided from the screen providing device 10 on the display device. The operation device 30 receives an instruction from the user via the operation screen and causes the function execution device 50 to execute a desired function. The function execution device 50 stores a program for executing a plurality of functions, reads the program in accordance with an instruction from the user, and executes the designated function.

  The screen providing device 10, the operation device 30, and the function execution device 50 may be connected via a network such as a LAN (local area network) or the Internet, or may be connected via a cable or the like. Further, the screen providing apparatus 10 and the function execution apparatus 50 may be configured as one server. Further, the screen providing device 10, the operation device 30, and the function execution device 50 may be configured by a single personal computer or the like.

  The operation screen includes function items corresponding to functions executed by the function execution device 50. For example, the user can cause the function execution device 50 to execute a desired function by selecting a desired function item via the operation screen. The function provided by the function providing system refers to all services that can be provided by executing an application program on a computer system. For example, the function providing system provides a virtual work place in which a plurality of users share electronic information via a network and a plurality of users perform a cooperative work toward a predetermined target. If so, the functions include registration of a message on an electronic bulletin board, registration of document data in a document management database, search of messages and document data, and the like.

  In the system configured as described above, when there are a large number of functions, the function items included in the operation screen provided to the user tend to be large. Therefore, the function items displayed on the operation screen increase, and the usability of the operation screen providing user may be deteriorated. Further, the function executed by the function execution device 50 varies depending on the usage mode of the provision destination user. For this reason, if the function items displayed on the screen are the same regardless of the provision destination user, there is a possibility that the usability may be deteriorated depending on the usage mode of the provision destination user.

  Therefore, it is also conceivable that the screen providing device 10 is configured to provide the operation device 30 with an operation screen including function items according to the usage mode of the provision destination user. However, when the provision destination user is a beginner or the like, the screen provision apparatus 10 may not be able to grasp the usage mode of the provision destination user. In this case, the screen providing apparatus 10 cannot provide the operation apparatus 30 with an operation screen on which the function items corresponding to the usage mode of the provision destination user are displayed.

  Further, in a system that is used jointly by a plurality of users, such as a system that provides a collaborative work place, the function to be used may change as members change or work content changes. Even in such a case, the screen providing device 10 cannot grasp the usage mode of the destination user and cannot provide the operation device 30 with the operation screen including the function items according to the usage mode of the destination user. There is. Furthermore, in the case of a collaborative work place providing system, the optimal function items to be displayed on the operation screen may differ depending on the collaborative work place accessed by the user. Therefore, when one user is enrolled in a plurality of collaborative workplaces, the user may have to change the function items displayed on the operation screen for each collaborative workplace to be accessed.

  Therefore, the screen providing apparatus 10 according to the present embodiment considers the usage mode of a user (hereinafter referred to as a related user) who is likely to execute the same function as the provision destination user in addition to the provision destination user. The function items to be displayed on the operation screen are determined. Here, the related user is, for example, a user registered in the same group as the operation user. The group includes, for example, a belonging group prepared in units such as a department in a company, and a work group prepared for each work item in a project.

  Next, the screen providing device 10 will be further described. FIG. 2 is a diagram illustrating functional blocks of the screen providing apparatus 10. In FIG. 2, the operation information acquisition unit 12 monitors the operation content performed by each user via the operation screen, and writes the operation content of each user in the operation log table held in the operation history DB 14 as needed. The user / group information DB 16 holds a user table showing user attributes of users who use the system and a work group table showing group attributes of work groups. In the user table, a user ID for identifying the user, a group ID of the user's group, and the like are shown as user attributes. In the work group table, a user ID registered in the work group is shown as a group attribute. The operation frequency calculation unit 20 refers to the operation log table, the user table, and the work group table, calculates the operation frequency of the function item for each user or for each group, and stores the operation frequency table in the operation frequency information DB 22 as needed. Write. The function characteristic DB 26 holds a function table in which information on each function executed by the function execution device 50 is shown. The screen generation unit 24 refers to the operation frequency table and the function table, determines function items according to the operation screen providing destination user, generates an operation screen including those function items, and provides the operation screen to the operation device 30. To do.

  Hereinafter, each table held in each DB will be described with a specific example.

  FIG. 3 shows an example of a user table held in the user / group information DB 16. As shown in FIG. 3, the user table shows information such as a user name, a company name to which the user belongs, and a department name.

  FIG. 4 shows an example of a work group table similarly held in the user / group information DB 16. As shown in FIG. 4, the work group table shows a list of user IDs of users registered in the work group.

  FIG. 5 shows an example of an operation log table held in the operation history DB 14. As shown in FIG. 5, the operation log table indicates, for example, which user belonging to which work group executed which function.

  FIG. 6A shows an example of a user operation number table indicating the number of operation times of functions performed by each user. As shown in FIG. 6A, the user operation frequency table shows the function ID of the function operated for each user ID and the operation frequency of the function ID.

  6B and 6C show an example of a group operation frequency table indicating the total operation frequency of functions performed by all users belonging to each group. FIG. 6B is an example of an affiliated group operation count table indicating the number of operations for each affiliated group, and FIG. 6C is an example of a work group operation count table indicating the number of operations for each work group.

  FIG. 7 shows an example of a function table. As shown in FIG. 7, the function table shows function IDs and function names of all functions that can be executed by the function execution device 50.

  Next, a procedure for determining function items that are display candidates to be included in the operation screen provided to the user by the screen generation unit 24 will be described with reference to the flowchart shown in FIG.

  The screen generation unit 24 receives a screen request from the operation device 30 (S100), acquires the user ID of the providing user from the screen request, and refers to the user operation frequency table to thereby determine the number of operations corresponding to the user ID. Is acquired (S102). Furthermore, the screen generation unit 24 identifies the work group to which the provision destination user belongs by referring to the work group table. Next, the screen generation unit 24 refers to the work group operation count table to acquire the specified operation count of the work group (S104). Thereafter, the screen generation unit 24 determines function items that are candidates to be displayed on the operation screen based on the acquired number of operations of the provision destination user and the number of operations of the work group (S106), and includes the determined function items. An operation screen is generated and provided to the operation device 30 (S108).

  As described above, in the present embodiment, the operation frequency calculation unit 20 aggregates the operation frequency of each function item operated by each user via the operation screen, and updates the operation frequency table held in the operation frequency information DB 22 as needed. . When the screen generation unit 24 receives a request for an operation screen from the provision destination user, the screen generation unit 24 operates each function item of the provision destination user at the time when the request for the operation screen is received based on the total number of operations in the operation number calculation unit 20. The number of operations and the number of operations of each function item of the work group to which the provision destination user belongs, and based on the number of operations of each function item of the provision destination user and the number of operations of each function item of the work group The function items to be displayed on the operation screen for providing to the user are determined.

  Note that the screen generator 24 may generate an operation screen that includes only function items that are display candidates, or the operation screen so that the function items that are display candidates are displayed with emphasis over other function items. May be generated. Further, an area for displaying the function item selected as a display candidate and an area for displaying other function items are defined on the operation screen in advance, and the screen generation unit 24 assigns each function item to the display candidate. The operation screen may be generated by arranging according to the selection result. In addition, the number of function items that can be arranged on the operation screen is determined in advance, and the screen generation unit 24 may generate the operation screen by arranging the function items that are display candidates preferentially over other function items. Good.

  Here, a method for determining function items to be display candidates will be further described with reference to the diagram shown in FIG. Hereinafter, it is assumed that the provision destination user is a user X and the work group to which the user X belongs is a work group A.

  The screen generation unit 24 acquires the number of operations of the user X and the number of operations of the work group A (S200). Next, the screen generation unit 24 calculates the operation ratio of each function that has been operated based on the number of operations of the user X and the number of operations of the work group A (S202). The operation ratio is calculated by dividing the number of operations of each function by the total number of operations of all the functions that have been operated.

  The screen generation unit 24 selects a function whose calculated operation ratio exceeds a predetermined selection level as a display candidate (S204). In FIG. 9, a function whose operation ratio exceeds the selection level “0.20” is selected as a display candidate. Finally, the screen generation unit 24 determines a function in which the operation ratio of at least one of the user X and the work group A exceeds a predetermined selection level as a display candidate (S206).

  The above selection level may be changed according to the user attribute. As the user attribute, for example, the proficiency level of the user can be used. Here, the proficiency level is an index set based on the frequency of use of the present system, and the higher the proficiency level, the higher the possibility that the function provided by the function execution device 50 can be used. In other words, a user with a relatively high level of proficiency sets a low selection level because there is a high possibility that even if a large number of functions are displayed on the operation screen, these functions can be fully used. On the other hand, a user with a relatively low proficiency level sets the selection level lower. The proficiency level is registered in the user table for each user, for example, as shown in FIG. Further, as shown in FIG. 11, a proficiency level table indicating a selection level corresponding to the proficiency level is registered in advance in the functional property DB 26. And the screen production | generation part 24 specifies a selection level by referring a user table, and specifying the proficiency level of a provision destination user and referring a proficiency level table further. Next, the screen generation unit 24 selects a function that exceeds the specified selection level as a display candidate. As described above, by changing the selection level according to the user attribute, it is possible to display the function items more suitable for the usage mode of the user on the operation screen.

  In the above description, the work group is described as an example of the group to which the provision destination user belongs. However, the screen generation unit 24 may use the number of operations of the belonging group when selecting a function. Furthermore, as illustrated in FIG. 12, a function to be provided to the provision destination user may be selected based on the combined number of operations by combining the number of operations of a plurality of groups related to the provision destination user. Hereinafter, a case where a display candidate function is selected by combining the number of operations of a plurality of groups related to a provision destination user will be described with reference to FIG. Hereinafter, the belonging group to which the user X belongs is referred to as an belonging group Q, and the belonging group to which another user Z belonging to the work group A belongs is referred to as an belonging group W.

  In FIG. 12, the screen generation unit 24 first acquires the number of operations of the user X, the number of operations of the work group A, the number of operations of the belonging group Q and the belonging group W, respectively (S300). Next, the screen generation unit 24 calculates the operation ratio of the user X and calculates the operation ratio of the group after adding the number of operations of each group by a predetermined ratio (S202). As shown in FIG. 13, the ratio is determined in advance for each group and stored in the function characteristic DB 26 as a group ratio table. That is, when the number of operations for each group is summed up at the ratio shown in FIG. 13, the number of operations for work group A is 0.8, the number of operations for group Q is 0.5, and the number of operations for group W is 0. After multiplication by a ratio of .3, the number of operations of each function is added. After the calculation of the operation ratio, the screen generation unit 24 selects, as a display candidate, a function whose operation ratio exceeds a predetermined selection level (S304), and the user X operation ratio and the group operation ratio, as in FIG. A function in which at least one exceeds the selection level is determined as a display candidate (S306).

  As described above, by determining the function to be provided to the provision destination user based on the number of times of operation of the functions in the plurality of groups related to the provision destination user, the usage mode of the user belonging to the group associated with the provision destination user is also An operation screen including the function items based on the above can be provided to the providing user.

  By the way, in the above-described embodiment, the example in which the operation ratio is calculated using the number of operation of the function as it is has been described. However, a ratio (hereinafter referred to as a function ratio) may be determined according to the function operated by the user, and the operation ratio may be calculated after multiplying the number of operations of each function by the function ratio. In this way, by setting a function ratio for each function in advance, if the function ratio for a function item that needs to be displayed on the operation screen is set high even if the number of user operations is small, that function item Can be preferentially selected.

  In addition, when the contents of work performed in each group are different for each group, the function items that need to be displayed may be different. Therefore, the function ratio may be changed for each group to which the providing user belongs. In this case, as shown in FIG. 14, a function ratio is predetermined for each group, and the function characteristic DB 26 holds the function ratio table.

  Furthermore, it is also conceivable that the work items performed in the group change with the passage of time, and the function items to be preferentially displayed change with the passage of time. Therefore, as shown in FIGS. 15A to 15C, the function operation count count period is divided into predetermined periods, the operation count for each period is obtained, and the display candidate function is set based on the operation count for each period. You may choose.

  In addition, in the above-described embodiment, another user belonging to a group related to a provision destination user has been described as a related user. However, the related user is not limited to a user who belongs to a group related to the provision destination user. For example, referring to the user operation frequency table shown in FIG. 6A or FIG. 15A, a user who operates the same function as the provision destination user is extracted, and display candidates are displayed based on the extracted operation frequency of the user group. May be selected. The user may be extracted by, for example, extracting a user who operates all the function items operated by the providing user or a user whose operated function items match a predetermined number of the providing user.

  Moreover, you may extract a related user based on the similarity of user attributes, such as a proficiency degree shown by a user table.

  Furthermore, in a system in which a plurality of users share electronic information, such as a collaborative workshop providing system, users who use electronic information that is the same as or similar to the electronic information used by the providing user are extracted, and those users are extracted. The user may be a related user.

It is a figure which shows the whole system configuration | structure of the function provision system in this embodiment. It is a figure which shows the functional block of a screen provision apparatus. It is a figure which shows an example of the user table which user group information DB hold | maintains. It is a figure which shows an example of the work group table which user / group information DB hold | maintains. It is a figure which shows an example of the operation log table which operation history DB hold | maintains. It is a figure which shows an example of the user operation frequency table which operation frequency information DB hold | maintains. It is a figure which shows an example of the affiliation group operation frequency table hold | maintained in operation frequency information DB. It is a figure which shows an example of the work group operation frequency table hold | maintained in operation frequency information DB. It is a figure which shows an example of the function table which functional characteristic DB hold | maintains. It is a flowchart which shows the procedure at the time of a screen production | generation part selecting the function item of a display candidate, and producing | generating an operation screen. It is a figure for demonstrating the method in which a screen production | generation part determines the function item used as a display candidate. It is a figure which shows an example of the user table which user group information DB hold | maintains. It is a figure which shows an example of the proficiency level table which functional characteristic DB hold | maintains. It is a figure for demonstrating the method in which a screen production | generation part determines the function item used as a display candidate. It is a figure which shows an example of the group ratio table which functional characteristic DB hold | maintains. It is a figure which shows an example of the function ratio table which functional characteristic DB hold | maintains. It is a figure which shows an example of the user operation frequency table which operation frequency information DB hold | maintains. It is a figure which shows an example of the affiliation group operation frequency table hold | maintained in operation frequency information DB. It is a figure which shows an example of the work group operation frequency table hold | maintained in operation frequency information DB.

Explanation of symbols

  DESCRIPTION OF SYMBOLS 10 Screen providing apparatus, 12 Operation information acquisition part, 14 Operation history DB, 16 User group information DB, 20 Operation frequency calculation part, 22 Operation frequency information DB, 24 Screen generation part, 26 Functional characteristic DB, 30 Operation apparatus, 50 Function execution device.

Claims (6)

A program for causing a computer system to function as a screen providing device that provides an operation screen on which at least one functional item is displayed to a provision destination user,
The computer system;
From the operation number storage device that stores the number of operations of each function item operated by each user via the operation screen, the number of operations of each function item of the provision destination user and each of the related users related to the provision destination user An operation count acquisition unit for acquiring the operation count of a function item;
A function item determining unit that determines a function item to be displayed on the operation screen for providing to the providing user based on the number of operations of each function item of the providing user and the number of operations of each function item of the related user When,
Program to make it function. The program according to claim 1,
The related user is a user registered in a group related to the operation user. The program according to claim 1,
The function item determination unit assigns a predetermined weight to at least one of the number of operations of each function item of the providing user and the number of operations of each function item of the related user, and then performs the number of operations. A function item to be displayed on an operation screen to be provided to the provision destination user is determined based on the program. The program according to claim 1,
The related user is a user having a user attribute similar to the user attribute of the operation user. In a screen providing apparatus that provides an operation screen on which at least one function item is displayed to a providing user,
From the operation number storage device that stores the number of operations of each function item operated by each user via the operation screen, the number of operations of each function item of the provision destination user and each of the related users related to the provision destination user An operation count acquisition unit for acquiring the operation count of a function item;
A function item determining unit that determines a function item to be displayed on the operation screen for providing to the providing user based on the number of operations of each function item of the providing user and the number of operations of each function item of the related user When,
A screen providing apparatus comprising: In a screen providing method for providing an operation screen on which at least one function item is displayed to a providing user,
From the operation frequency storage device that stores the operation frequency of each function item operated by each user via the operation screen, the operation frequency acquisition unit transmits the operation frequency of each function item of the providing user and the providing user. Get the number of operations of each related function item of related users,
Function items to be displayed on the operation screen for the provision destination user to provide based on the number of operations of each function item of the provision destination user and the number of operations of each function item of the related user decide,
A screen providing method characterized by that.

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