JP2007072966A - Online business negotiation system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an online business negotiation system capable of smoothly proceeding a business negotiation between a purchaser and seller, and concluding in a short period of time. <P>SOLUTION: In a web server 11 where the purchaser 1 and the seller 2 proceed the business negotiation, a plurality of business messages 5 for the purchaser and a plurality of business messages 6 for the seller are previously prepared. The purchaser 1 selects a desired one from the business messages 5 for the purchaser and sends it to the seller 2. The seller 2 selects a desired one from the business negotiation messages 6 for the seller and sends it to the purchaser 1. An adequate correspondence relation between the business negotiation message 5 for the purchaser and the business negotiation message 6 for the seller is stored in the web server 11. The web server 11 refers the correspondence relation, and reduces the number of the selectable business negotiation messages 5 for the purchaser and business negotiation messages 6 for the seller. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to an online business negotiation system, and more particularly to an online business negotiation system for facilitating price negotiation in real estate transactions on the Internet.

  In general, business transactions are often carried out directly between merchandise sellers and their buyers. In particular, real estate transactions are intermediaries that are real estate brokers between real estate sellers and their buyers. It is often done indirectly by putting

  This broker is often in the position of grasping all information related to the transaction as an agent for both the seller and the purchaser, and in this case, it cannot be said that the profits of both parties are sufficiently protected.

  In order to fully protect the interests of both parties, it is preferable to have an agent for each seller and purchaser, but even in this case, the price will be adjusted through negotiations between vendors. It is hard to say that this is a trading environment where sellers and buyers can get high satisfaction.

  If you negotiate the price directly between the seller and the purchaser without an intermediary, you will be able to fully understand the price when you close the deal, but both sides will claim only their own requirements. There is a high possibility that the negotiations will be prolonged and eventually will not be closed.

  Recently, there are an increasing number of websites operated by real estate agents and real estate-related portal sites for posting real estate advertisements. However, most websites simply list information about properties for sale. Therefore, business negotiations are still conducted through interviews, telephone calls, faxes, e-mails, and the like.

  Japanese Patent Laid-Open No. 2002-32597 (Patent Document 1) discloses an individual negotiation sales system in Internet shopping. This system is configured so that the desired bid price of the desired product can be freely input, and the seller negotiates with the buyer individually based on the desired bid price entered by the buyer, and the mutual agreement is obtained. It is characterized by selling products at different prices. However, it does not describe at all how the price negotiation is carried out specifically, and it seems that it will still be carried out by e-mail or the like.

Japanese Unexamined Patent Application Publication No. 2004-355582 (Patent Document 2) discloses a transaction system for selling / renting real estate properties / movable products or articles. During the transaction period, the market price of the property or goods will rise or fall due to the price fluctuation program, and when the buyer / borrower reaches the desired price, the bid price can be bid by the bid system. The desired price can be registered in advance. In addition, since transactions such as first-come-first-served or negotiated transactions can be made for properties and goods other than bids, market prices (desired prices) can be calculated appropriately, and detailed sales and rental information and prices for properties and goods The present invention is characterized in that it has a function of displaying in real time on a terminal device such as a terminal computer and a terminal digital signage using a communication system. However, it is not described at all how the interview is specifically performed, and it is still considered that it is still performed by e-mail or the like.
JP 2002-32597 A JP 2004-355582 A

  An object of the present invention is to provide an online business negotiation system capable of smoothly proceeding with business negotiations between a purchaser and a seller.

  Another object of the present invention is to provide an online business negotiation system that enables a business negotiation between a buyer and a seller to converge in a short period of time.

Means for Solving the Problems and Effects of the Invention

  The online negotiation system according to the present invention comprises storage means, first display control means, second display control means, first reception means, and second reception means. The storage means stores a plurality of purchaser negotiation messages prepared in advance and a plurality of seller negotiation messages prepared in advance. The first display control means displays the seller negotiation message selected by the seller and the purchaser negotiation message stored in the storage means. The second display control means displays the purchaser's negotiation message selected by the purchaser and the seller's negotiation message stored in the storage means. The first accepting unit accepts selection of a desired purchase negotiation message from the purchaser negotiation messages displayed by the first display control unit in response to an input operation by the purchaser. The second accepting unit accepts selection of a desired seller negotiation message from among the seller negotiation messages displayed by the second display control unit in response to an input operation by the seller. This online negotiation system is typically constructed with a client-server system, but is not limited to this, and can also be constructed with a peer-to-peer (P2P) system, a grid computing system, or the like. Therefore, hardware resources necessary for realizing a predetermined function may be aggregated in a single computer, or may be distributed in a plurality of computers.

  According to this online negotiation system, a plurality of purchaser negotiation messages and a plurality of seller negotiation messages are prepared in advance, and the purchaser selects a desired one from the purchaser negotiation messages. Since the seller selects the desired message from the sales negotiation message for the seller and sends it to the purchaser, the negotiation between the buyer and the seller can be facilitated. it can.

  Preferably, the storage means further stores a responsive relationship between the purchaser's negotiation message and the seller's negotiation message. The online negotiation system further includes a first extraction unit and a second extraction unit. The first extracting means refers to the response relationship stored in the storage means, and extracts the purchaser negotiation message corresponding to the seller negotiation message selected by the seller as a selectable purchaser negotiation message. . The second extraction means refers to the correspondence relationship stored in the storage means, and extracts the seller negotiation message corresponding to the purchaser negotiation message selected by the purchaser as a selectable seller negotiation message. .

  In this case, since the number of purchaser and seller negotiation messages that can be selected gradually decreases, the negotiation between the purchaser and the seller can be converged in a short period of time.

  Preferably, the storage means further stores a history of purchaser and seller negotiation messages selected by the purchaser and seller. The first extraction unit further excludes a predetermined purchaser's negotiation message from the extraction target depending on the history stored in the storage unit.

  In this case, since the number of purchaser negotiation messages that can be selected gradually decreases, the negotiation between the purchaser and the seller can be converged in a short period of time.

  Preferably, the storage means further stores a history of purchaser and seller negotiation messages selected by the purchaser and seller. The second extracting unit further excludes a predetermined seller negotiation message from the extraction target depending on the history stored in the storing unit.

  In this case, since the number of seller negotiation messages that can be selected gradually decreases, the negotiation between the purchaser and the seller can be converged in a short period of time.

  The online negotiation apparatus according to the present invention is connectable to a purchaser terminal and a seller terminal, and has a storage means, a first display control means, a second display control means, a first reception means, and a second reception means. Receiving means. The storage means stores a plurality of purchaser negotiation messages prepared in advance and a plurality of seller negotiation messages prepared in advance. The first display control means causes the buyer terminal to display the seller negotiation message selected at the seller terminal and the purchaser negotiation message stored in the storage means. The second display control means causes the seller terminal to display the purchaser negotiation message selected at the purchaser terminal and the seller negotiation message stored in the storage means. The first accepting unit accepts selection of a desired purchase negotiation message from the purchaser negotiation messages displayed by the first display control unit in response to an input operation on the purchaser terminal. The second accepting unit accepts selection of a desired seller negotiation message from among the seller negotiation messages displayed by the second display control unit in response to an input operation on the seller terminal.

  According to this online negotiation apparatus, a plurality of purchaser negotiation messages and a plurality of seller negotiation messages are prepared in advance, and the purchaser selects a desired one from the purchaser negotiation messages. Since the seller selects the desired message from the sales negotiation message for the seller and sends it to the purchaser, the negotiation between the buyer and the seller can be facilitated. it can.

  The operation method of the online negotiation apparatus according to the present invention includes the step of displaying on the purchaser terminal the negotiation message for seller selected at the seller terminal and the negotiation message for purchaser stored in the storage means, and the purchaser terminal The purchaser's negotiation message selected in step 1 and the seller's negotiation message stored in the storage means are displayed on the seller's terminal, and the purchaser's negotiation displayed according to the input operation on the buyer's terminal Receiving a selection of a desired buyer negotiation message from the message, and receiving a selection of a desired seller negotiation message from the displayed seller negotiation messages in response to an input operation on the seller terminal Steps.

  According to the operation method of the online negotiation apparatus, a plurality of purchaser negotiation messages and a plurality of seller negotiation messages are prepared in advance, and the purchaser selects a desired one from the purchaser negotiation messages. Select and send it to the seller, and the seller selects the desired message from the sales negotiation message for the seller and sends it to the buyer so that the negotiation between the buyer and the seller is smooth. Can proceed.

  Hereinafter, embodiments of the present invention will be described in detail with reference to the drawings. In the drawings, the same or corresponding parts are denoted by the same reference numerals and description thereof will not be repeated.

  Before describing the online business negotiation system according to the embodiment of the present invention in detail, an example of a business model that can use this online business negotiation system will be described.

  Referring to FIG. 1, a purchaser who wants to purchase a real estate property (exactly “purchase applicant” but simply “purchaser”) 1 and a seller who wants to sell the real estate property ( To be exact, it is a “sale applicant” but is simply referred to as a “seller”.) 2 is engaged in business negotiations via the web server 11 on the Internet. A purchaser agent 3 is attached to the purchaser 1, and the purchaser 1 proceeds with the negotiation while consulting with the purchaser agent 3. On the other hand, the seller 2 side has a seller agent 4, and the seller 2 proceeds with the negotiation while consulting with the seller agent 4. In this example, purchaser 1 desires to purchase for 25 million yen, whereas seller 2 desires to sell for 30 million yen. Therefore, in order to close the negotiation, both parties 1 and 2 must negotiate prices.

  The purchaser 1 selects one of the six purchaser negotiation messages 5 prepared in advance and sends it to the seller 2. On the other hand, the seller 2 selects one of the six seller negotiation messages 6 prepared in advance and sends it to the purchaser 1. The business negotiation may be started from either the purchaser 1 or the seller 2. When the purchaser 1 or the seller 2 receives the negotiation messages 5 and 6 from the negotiation partner, the purchaser 1 or the seller 2 selects the desired negotiation message 5 or 6 and sends it back to the negotiation partner.

  Referring to FIG. 2, an online negotiation system 10 according to an embodiment of the present invention includes a web server 11, a database server 12, a plurality of purchaser PCs (Personal Computer) 13, a plurality of seller PCs 14, and a plurality of seller PCs 14. Purchaser agent PC15 and a plurality of seller agent PC16. The web server 11, purchaser PC 13, seller PC 14, purchaser agent PC 15, and seller agent PC 16 are connected to each other via the Internet 17. The database server 12 is connected to the web server 11.

  The web server 11 is a general WWW (World Wide Web) server that returns a web page in response to a request from the PCs 13 to 16. In this example, an online negotiation program described later is installed in particular, and the purchaser The negotiation messages 5 and 6 are exchanged between the PC 13 and the seller PC 14.

  The purchaser PC 13 is a general-purpose personal computer used by the purchaser 1, and a general-purpose web browser and electronic mail software are installed therein. The seller PC 14 is a general-purpose personal computer used by the seller 2, and a general-purpose web browser and electronic mail software are also installed therein. The purchaser agent PC 15 is a general-purpose personal computer used by the purchaser agent 3, and a general-purpose web browser and e-mail software are also installed therein. The seller agent PC 16 is a general-purpose personal computer used by the seller agent 4, and a general-purpose web browser and e-mail software are also installed therein.

  As shown in FIG. 3, the database server 12 includes a purchaser database 20, a purchaser agent database 21, a purchase condition database 22, a seller database 23, a seller agent database 24, and a sale property database 25. A message database 26 and a negotiation history database 27.

  The purchaser database 20 stores information (membership number, password, name, address, telephone number, e-mail address, etc.) regarding the purchaser 1 registered as a member. The purchase agent database 21 stores information (member number, password, name, address, telephone number, e-mail address, advertisement, etc.) regarding the purchase agent 3 registered as a member. The purchase condition database 22 stores the conditions (price, location, floor plan, etc.) of the property that the purchaser 1 desires to purchase.

  In the seller database 23, information (member number, password, name, address, telephone number, e-mail address, etc.) regarding the seller 2 registered as a member is stored. The seller agent database 24 stores information (member number, password, name, address, telephone number, e-mail address, advertisement, etc.) regarding the seller agent 4 registered as a member. The sale property database 25 stores details (price, location, floor plan, etc.) of the property that the seller 2 desires to sell.

The message database 26 stores a negotiation message master as shown in Table 1.

  The negotiation message master includes a message identification number, a trading category, a message symbol, an amount designation category, and a negotiation message.

  The identification number of the message is a number uniquely assigned to the negotiation message, and in this example, a 5-digit integer 10000 to 65565 can be specified.

  The trading category is a flag for distinguishing whether the negotiation message is for the purchaser or the seller. In this example, when the negotiation message is for the purchaser, it is set to “1”, and the negotiation message is the seller. In case of use, it is set to “0”.

  The message symbol is a symbol uniquely assigned to the negotiation message. In this example, B1 to B6 are assigned to six purchaser negotiation messages, and S1 to S7 are assigned to seven seller negotiation messages. However, since the above-mentioned identification number is given to the negotiation message, this message symbol may not be given.

The negotiation message is a specific content (character string) of the negotiation message. In this example, the purchaser negotiation messages B1 to B6 are as follows.
B1: “There are differences from the desired conditions, but we will consider them depending on the price. Please show us the latest price you want to sell.”
B2: “We are considering, but there is a difference from the purchase budget. Please show us the latest price you want to sell.”
B3: “We are considering, but there is a slight difference from the purchase budget. Please provide the latest price you want to sell.”
B4: “We are looking forward. We will present {$ price} million yen as the final purchase price, so please consider it.”
B5: “We are considering purchasing positively. Apply for a property tour.”
B6: “As a result of comprehensive judgment, we will decline the negotiation.”

The negotiation messages S1 to B7 for the seller are as follows.
S1: “I would like to have an online business talk.
S2: “I would like to sell it at a registered price of {$ price} 10,000 yen.
S3: “I would like to sell it for {$ price} million yen. Please consider.”
S4: “I will sell you for {$ price} 10,000 yen that I presented last time. Please consider this as the final presentation.”
S5: “I would like to sell it at the suggested purchase price {$ price} 10,000 yen. This will be the final presentation, so please consider applying for a property tour.”
S6: “I would like to sell it for {$ price} million yen, not the suggested purchase price. Please consider applying for a property tour, as this will be the final presentation.”
S7: “As a result of comprehensive judgment, we will decline the negotiation.”

The amount designation classification is a number for distinguishing the designation method of the amount to be inserted into the {$ price}, and is set to 0 to 5 in this example. These meanings are as follows.
0: Directly input the specified amount. The amount input form is displayed by being inserted into {$ price}.
1: The amount entered last by the user before the previous time is used as the designated amount. The amount is displayed by being inserted into {$ price}.
2: The designated amount is the amount last entered by the opponent before the previous time. The amount is displayed by being inserted into {$ price}.
3: The specified price is the desired price of the property or purchase conditions that you have registered. The amount is displayed by being inserted into {$ price}.
4: The specified price is the desired price of the property or purchase conditions registered by the other party. The amount is displayed by being inserted into {$ price}.
5: The price has not been specified yet.

The message database 26 further stores a negotiation message restriction master as shown in Table 2.

  The negotiation message restriction master includes the restriction identification number, the next selectable negotiation message to be displayed on the screen, the identification number of the latest negotiation message sent or received (received), and the previous transmission or reply. Are registered in association with the identification number of the negotiation message. Here, for simplification, the message symbol of the negotiation message is described, but in practice, the identification number of the negotiation message is registered.

In this example, data as shown in Table 3 is registered in the negotiation message restriction master.

Hereinafter, some of the correspondence relationships of registered business negotiation messages will be described as examples.
(1) When the latest negotiation message and the previous negotiation message are “none”, that is, in the first case where no negotiation message is transmitted / received, the selectable negotiation messages are S1 to S3 and B2 to B5. (2) When the latest negotiation message is B1 and the previous negotiation message is S1, the selectable negotiation messages are S2, S3, S7, B5, and B6. (3) When the latest negotiation message is B2 and the previous negotiation message is “None”, that is, when the negotiation is started from the purchaser and only the purchase negotiation message B2 for the purchaser is transmitted, the selectable negotiation message Are S2, S3, S7, B5 and B6. (4) When the latest negotiation message is B5 and the previous negotiation message is “ALL”, that is, any of the negotiation messages S1 to S7 and B1 to B6, there is no selectable negotiation message, and the negotiation is finish. (5) When the latest negotiation message is S4 and the previous negotiation message is any one of B1 to B3, the selectable negotiation messages are B5 and B6.

The negotiation history database 27 stores a negotiation history table as shown in Table 4.

  The negotiation history table is given an identification number (sale property ID) of a property that is proceeding with a negotiation so that the purchaser 1 can proceed with the negotiation for a plurality of properties at the same time. The business negotiation history table illustrated here is for the purchaser. The member number of the buyer 1 who is proceeding with the negotiation is given to the seller negotiation history table so that the seller 2 can proceed with the negotiation with the plurality of purchasers 1 simultaneously.

  A record is also added to the negotiation history table every time a negotiation message is exchanged. Each record includes a field for recording a serial number newly assigned to the negotiation message in order, a field for recording whether the negotiation message is for a purchaser or a seller, and a transmission date and time of the negotiation message. And a field for recording the negotiation message identification number MID (the purchaser negotiation message identification number BMID or the seller negotiation message identification number SMID).

  Next, the operation of the above-described online negotiation system 10 will be described with reference to FIG. The online negotiation program is a computer program for causing the web server 11 to execute each step in FIG. 4, and an online negotiation apparatus is realized by installing the online negotiation program shown in FIG. 4 in the web server 11.

  The web server 11 accepts the membership registration from the purchaser PC 13 and registers the purchaser's membership number, password, name, address, telephone number, mail address, etc. in the purchaser database 20 (S11). The web server 11 also accepts member registration from the seller PC 14 and registers the member number, password, name, address, telephone number, mail address, etc. of the seller in the seller database 23 (S12).

  The web server 11 accepts the membership registration from the purchaser agent PC 15 and registers the purchaser agent's member number, password, name, address, telephone number, e-mail address, advertisement, etc. in the purchaser agent database 21 ( S13). The web server 11 also accepts member registration from the seller agent PC 16 and registers the member number, password, name, address, telephone number, email address, advertisement, etc. of the seller agent in the seller agent database 24. (S14).

  The web server 11 accepts registration of purchase conditions from the purchaser PC 13 and registers the purchase conditions in the purchase condition database 22 (S15). The web server 11 also accepts the selection of the purchaser agent 3 from the purchaser PC 13 and notifies the selected purchaser agent 3 to that effect (S16). The purchaser 1 consults with the selected purchaser agent 3 regarding purchase conditions, and changes the purchase conditions on the purchase condition database 22 from temporary registration to full registration.

  The web server 11 accepts the registration of the sale property from the seller PC 14 and registers the sale property in the sale property database 25 (S17). The web server 11 also accepts the selection of the seller agent 4 from the seller PC 14 and notifies the selected seller agent 4 to that effect (S18). The seller 2 consults with the selected seller agent 4 on the sale property, and changes the sale property on the sale property database 25 from temporary registration to full registration.

  The web server 11 receives the input of the search condition from the purchaser PC 13, searches the sale property database 25, and displays the details of the sale property satisfying or close to the search condition on the purchaser PC 13 (S19). The web server 11 also accepts input of search conditions from the seller PC 14, searches the purchase condition database 22, and displays details of purchase conditions that satisfy or close to the search conditions on the seller PC 14 (S 19).

  The web server 11 accepts selection of the purchaser negotiation message from the purchaser PC 13 and transmits the selected purchaser negotiation message to the seller PC 14 (S20). The web server 11 also accepts selection of the seller negotiation message from the seller PC 14 and transmits the selected seller negotiation message to the buyer PC 13 (S20). Details of the negotiation process will be described below.

  First, referring to FIG. 5, a case where a business negotiation message is transmitted from the purchaser 1 to the seller 2 will be described.

  The purchaser PC 13 displays a login screen, receives input of a membership number and a password according to the operation of the purchaser 1, and transmits them to the web server 11 (S131). The web server 11 receives these and authenticates the purchaser with reference to the purchaser database 20 (S111).

  After the authentication, the web server 11 extracts a purchaser negotiation message that can be selected from purchaser negotiation messages prepared in advance (S112). Details are as follows.

  Referring to FIG. 6, the web server 11 refers to the negotiation history database 27, reads the identification number of the latest returned negotiation message for seller (S116), and identifies the returned previous negotiation message for buyer. The number is read (S117). Specifically, the web server 11 refers to the negotiation history table shown in Table 4 and reads out the identification number (S4 in this example) of the latest returned negotiation message for the seller (S116). The identification number (B3 in this example) of the previous purchaser negotiation message is read (S117).

  Next, the web server 11 refers to the negotiation message restriction master shown in Tables 2 and 3 and specifies the identification number BMID of the purchaser negotiation message that can be selected (S118). For example, when the latest seller negotiation message S4 is read in step S116, the web server 11 specifies the purchaser negotiation messages B5 and B6 regardless of the previous purchaser negotiation message B3 read in step S117. .

  Referring to FIG. 5 again, after the selectable purchaser's negotiation message is extracted, the web server 11 transmits a property detail / negotiation message screen to the purchaser PC 13 (S113).

  The purchaser PC 13 receives this (S132), and displays the property detail / negotiation message screen as shown in FIG. 7 (S133). On this screen, the details 30 of the sale property, the negotiation history 31, a list 32 of purchaser negotiation messages that can be selected, and the like are displayed. It is possible to display only selectable purchaser's business messages and not selectable purchaser's business messages. However, all purchaser's business messages are displayed. The business negotiation message may be displayed in gray and cannot be selected.

  When the purchaser clicks on the desired purchase negotiation message from the displayed purchase negotiation messages, the purchaser PC 13 selects the purchase negotiation message (S134).

  When the purchaser clicks the send button 33 after selecting the desired purchase negotiation message, the purchaser PC 13 transmits the identification number BMID of the selected purchase negotiation message to the web server 11 (S135).

  The web server 11 receives the purchaser's negotiation message identification number BMID transmitted from the purchaser PC 13 (S114), and stores it in the negotiation history database 27 (S115). Specifically, the web server 11 adds a record to the negotiation history table shown in Table 4, and adds a serial number, type (purchaser in this example), transmission date and time, and the selected negotiation message for the purchaser. The identification number BMID is recorded.

  Next, with reference to FIG. 8, a case will be described in which a business negotiation message is transmitted from the seller 2 to the buyer 1.

  Steps S141 to S145 and S121 to S125 in FIG. 8 correspond to steps S131 to S135 and S111 to S115 in FIG. 5, respectively, and basically execute the same processing. However, steps S131 to S135 in FIG. 5 are different from the purchaser PC13, whereas steps S141 to S145 in FIG. 8 are different from the seller PC14. Further, steps S112 to S115 and S132 to S135 in FIG. 5 are subject to purchaser negotiation messages, whereas steps S122 to S125 and S142 to S145 in FIG. 8 are subject to seller negotiation messages. It is different in that.

  Further, Step 113 in FIG. 5 transmits the property details / negotiation message screen to the purchaser PC 13, whereas step S 123 in FIG. 8 differs in that the purchase condition details / negotiation message screen is transmitted to the seller PC 14. To do. Further, step S133 in FIG. 5 displays the property detail / negotiation message screen as shown in FIG. 7, whereas step S143 in FIG. 8 displays the purchase condition detail / negotiation message screen as shown in FIG. Is different. On the screen shown in FIG. 9, unlike the screen shown in FIG. 7, details 34 of purchase conditions and a list 35 of selectable seller negotiation messages 35 are displayed.

  When the above operations are repeated, when the business negotiation is started from the buyer 1, the business negotiation messages are exchanged in the order shown in FIG. 10A and FIG. 10B, and when the business negotiation is started from the seller 2, FIG. The negotiation messages are exchanged in the order shown in FIG. 11G. The purchaser negotiation message B5 means success of the negotiation, and the purchaser negotiation message B6 means failure of the negotiation. In any case, negotiations will converge in a relatively short period of time.

  As described above, according to the embodiment of the present invention, a plurality of purchaser negotiation messages and a plurality of seller negotiation messages are prepared in advance. Since the seller selects the desired message from the sales negotiation message for the seller and sends it to the buyer, the negotiation between the buyer and the seller is facilitated. Can proceed. In addition, since the number of purchaser and seller negotiation messages that can be selected gradually decreases, the negotiation between the purchaser and the seller can be converged in a short period of time.

  The tables shown in Tables 1 to 4 are merely examples for carrying out the present invention. For example, you may provide the table which matched the negotiation message for buyers, and the negotiation message for sellers suitable for responding to this. This table further records a flag indicating whether or not each purchaser's negotiation message can be selected first, and the contents if each seller's negotiation message depends on the previous seller's negotiation message. . Along with this table, there may be provided a table associating the sales negotiation message for the seller with the purchase negotiation message suitable for responding thereto. This table further records a flag indicating whether or not each seller's negotiation message can be selected first, and the contents if each buyer's negotiation message depends on the previous purchaser's negotiation message. .

  While the embodiments of the present invention have been described above, the above-described embodiments are merely examples for carrying out the present invention. Therefore, the present invention is not limited to the above-described embodiment, and can be implemented by appropriately modifying the above-described embodiment without departing from the spirit thereof.

It is a figure which shows an example of the business model which can utilize the online negotiation system by embodiment of this invention. It is a functional block diagram which shows the structure of the online negotiation system by embodiment of this invention. It is a functional block diagram which shows the structure of the database server in FIG. It is a flowchart which shows the structure of the online negotiation program installed in the web server in FIG. It is a flowchart which shows the detail by the side of the purchaser of the negotiation process in FIG. It is a flowchart which shows the detail of the selectable message extraction process in FIG. It is a figure which shows the article detail and negotiation message screen displayed by step S133 in FIG. It is a flowchart which shows the detail by the side of the seller of the negotiation process in FIG. It is a figure which shows the purchase condition details and negotiation message screen displayed by step S143 in FIG. It is a figure which shows the flow of the negotiation message at the time of using the online negotiation system shown in FIG. 2, and starting a negotiation from a purchaser. It is a figure following FIG. 10A. It is a figure which shows the flow of the negotiation message when the online negotiation system shown in FIG. 2 is used and a negotiation starts from a seller. It is a figure following FIG. 11A. It is a figure following FIG. 11B. It is a figure following FIG. 11C. It is a figure following FIG. 11D. It is a figure following FIG. 11E. It is a figure following FIG. 11F.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Buyer 2 Seller 5 Purchase negotiation message 6 Seller negotiation message 10 Online negotiation system 11 Web server 12 Database server 13 Purchaser PC
14 Seller PC
17 Internet 26 Message database 27 Business history database

Claims (7)

Storage means for storing a plurality of buyer negotiation messages prepared in advance and a plurality of seller negotiation messages prepared in advance;
First display control means for displaying the seller negotiation message selected by the seller and the buyer negotiation message stored in the storage means;
Second display control means for displaying the purchaser's negotiation message selected by the purchaser and the seller's negotiation message stored in the storage means;
First accepting means for accepting selection of a desired purchase negotiation message from among purchaser negotiation messages displayed by the first display control means in response to an input operation by the purchaser;
Second receiving means for receiving selection of a desired seller negotiation message from among the seller negotiation messages displayed by the second display control means in response to an input operation by the seller. A featured online business negotiation system. The online negotiation system according to claim 1,
The storage means further stores a responsive relationship between the purchaser's negotiation message and the seller's negotiation message;
The online negotiation system further includes
First extracting means for referring to the correspondence relationship stored in the storage means and extracting a purchaser negotiation message corresponding to the seller negotiation message selected by the seller as a selectable purchaser negotiation message; ,
Second extraction means for referring to the response relationship stored in the storage means and extracting the seller negotiation message corresponding to the purchaser negotiation message selected by the purchaser as a selectable seller negotiation message; Online negotiation system characterized by having An online business negotiation system according to claim 2,
The storage means further stores a history of purchaser and seller negotiation messages selected by the buyer and seller,
The on-line negotiation system according to claim 1, wherein the first extraction unit further excludes a predetermined purchaser negotiation message from the extraction target depending on the history stored in the storage unit. An online business negotiation system according to claim 2,
The storage means further stores a history of purchaser and seller negotiation messages selected by the buyer and seller,
The online negotiation system according to claim 2, wherein the second extraction unit further excludes a predetermined seller negotiation message from the extraction target depending on the history stored in the storage unit. An online negotiation device that can be connected to a buyer terminal and a seller terminal,
Storage means for storing a plurality of buyer negotiation messages prepared in advance and a plurality of seller negotiation messages prepared in advance;
First display control means for causing the buyer terminal to display the seller negotiation message selected at the seller terminal and the buyer negotiation message stored in the storage means;
Second display control means for causing the seller terminal to display the buyer negotiation message selected at the buyer terminal and the seller negotiation message stored in the storage means;
First accepting means for accepting selection of a desired purchase negotiation message from among purchaser negotiation messages displayed by the first display control means in response to an input operation on the purchaser terminal;
Second receiving means for receiving selection of a desired seller negotiation message from among the seller negotiation messages displayed by the second display control means in response to an input operation at the seller terminal. Online negotiation device characterized by that. An operation method of an online negotiation apparatus connectable to a purchaser terminal and a seller terminal, wherein the online negotiation apparatus includes a plurality of purchaser negotiation messages prepared in advance and a plurality of seller negotiations prepared in advance. Storage means for storing a message, and the operation method comprises:
Displaying on the buyer terminal the seller negotiation message selected at the seller terminal and the buyer negotiation message stored in the storage means;
Displaying the purchaser's negotiation message selected at the purchaser terminal and the seller's negotiation message stored in the storage means on the seller's terminal;
Receiving a selection of a desired purchase negotiation message from among the displayed purchase negotiation messages in response to an input operation on the purchaser terminal;
An operation method for an online negotiation apparatus, comprising: receiving a selection of a desired seller negotiation message from the displayed seller negotiation messages in response to an input operation on the seller terminal. . An online negotiation program for causing a computer to execute the steps according to claim 6.

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