JP2007065769A - System for remotely managing building - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system for remotely managing a building, capable of supporting the business organization and fault recovery system of the equipment of a management center in each company. <P>SOLUTION: The remote management system, having terminal devices 21A to 22B of other company for informing detection of abnormality of the equipment in the building which the other company makes contracts; a storage 5 disposed in a management center device 1A for storing at least own company information relating to the equipment and terminal device which own company contracts and other company management information relating to the equipment and terminal device which other company manages in the management center device 1A, having a receiver 1 connected remotely to the other company terminal device via a communication circuit 13, and an other company management center device 3A, which is disposed in an other company management center, comprises an Internet server device 10 disposed in the management center device 1A and which can be connected to a predetermined personal computer 4A; and a communication control device 9 for capturing from the storage 5 the information same as the information delivered from the management center device 1A, and storing the corresponding information into the Internet server device 10. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a building remote management system for remotely managing equipment installed in a building, and in particular, for receiving an error report of equipment equipment contracted by another company at its own management center and notifying the corresponding other company. The present invention relates to a suitable building remote management system.

As described in Japanese Patent Application Laid-Open No. 7-81875, a conventional building remote management system of this type includes a terminal device that is provided in each of a plurality of buildings and detects an abnormality of equipment in the same building, In a building remote management device having a management center device that remotely manages the terminal device via a communication line, the management center device receives a report from another company's terminal device provided in a building managed by a contracted other company. To a receiving device, a storage device that stores data related to the management content of the other company, and a third-party management center device that manages a building managed by the other company with information extracted from the storage device in response to a report received by the receiving device A receiving device provided in a company management center device and receiving a report from a terminal device provided in a building managed by another company. Taken out information corresponding thereto from the storage device based on the notification received, it was to distribute to other companies management center apparatus by the distribution device of this information (see Patent Document 1.).
JP-A-7-81857

  In the conventional remote management system, the operator gives instructions for restoration of equipment based on information distributed to other company's management center devices and information on faxes. There is a case where a contact instruction is received, and there is a problem that it takes time for the recovery work currently being performed in response to the contact instruction.

  In addition, the number of managed equipment varies depending on the company, the company that arranges operators of other companies 'management centers 24 hours / 360 days, the company that arranges operators only at night / holiday, and the other companies' management centers without assigning operators. There are companies, etc., where workers directly check the information distributed to the equipment and fax description information, and the conditions of the management work system are determined according to the number of managed equipment in this way, for companies with different conditions However, there was a problem that the management center device of another company was forced to be introduced, and the cost was increased.

An object of the present invention is to provide a building remote management system that can cope with a business system of a management center of each company and a failure recovery system of equipment.

  In order to achieve the above-described object, the present invention provides a terminal device that is provided for each of a plurality of buildings contracted by the company and reports abnormality detection of equipment in the same building, and equipment in a building contracted by another company. A management center device having a reception device connected to another company's terminal device and the terminal device remotely via a communication line, and a management center device arranged in the management center, A storage device for storing at least company information related to the equipment and the terminal device contracted by the company and other company management information relating to the equipment and equipment managed by the other company and the other company's terminal device; and information from the other company's terminal device as the management center device In a building remote management system comprising a third-party management center device managed by information distributed from a third-party management center, the management center device And an Internet server device that can be connected to a predetermined personal computer via the Internet and information equivalent to the distribution information from the management center device is fetched from the storage device, and the information is stored in the Internet server device. A communication control device for storing, and the third-party management center is configured by at least one of the third-party management center device and the personal computer.

  Since it is configured in this way, when the receiving device provided in the company management center device receives a report from the other company's terminal device provided in the building managed by the other company, the received content is edited based on the stored data in the storage device, Distributing information to the other company's management center device as abnormality occurrence information and storing the abnormality occurrence information in the Internet server device allows the other company's management center device of the other company's management center to receive the abnormality occurrence information, and a predetermined personal computer When the Internet server device is accessed via the Internet, the abnormality occurrence information can be acquired. Therefore, it is possible to acquire the abnormality occurrence information of the equipment equipment of at least one of the other company management center device and the personal computer.

  According to the present invention, the equipment of the other company's management center apparatus can be selected from the other company's management center apparatus and personal computer, the other company's management center apparatus, and the personal computer. Equipment can be introduced according to the number of devices.

  Also, if the personal computer is of a form type that can be connected to the Internet, the abnormality occurrence information can be acquired by itself, so that it is possible to avoid a contact instruction accompanying the occurrence of an abnormality in other equipment that hinders the work.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  FIG. 1 is a block diagram showing an embodiment of a building remote monitoring system of the present invention.

  In the figure, the building remote monitoring system according to the present embodiment distributes information to the other company center devices 3A and 4A through the company center device 1A by contract when an abnormality occurs in the equipment provided in the building managed by the other company. The contract customers 2A and 2B who use this building remote monitoring system transmit the abnormality occurrence signal of the facility equipment to the company center device 1A via the telephone line 13 for each building. By arranging 22A, 21B and 22B, the terminal devices 21A, 22A, 21B and 22B are remotely connected to the company center device 1A via the telephone line 13.

  Further, the company center device 1A stores the received information in the storage device 5 and edits the data in the printing unit 3 and the display / operation unit 4 with the line control device 1 that controls the line connection with the telephone line 13. The receiving control unit 2 to perform, the information of the contract customers 2A and 2B and the information of the terminal devices 21A, 22A, 21B, and 22B, the storage device 5 that stores the received information, and the telephone line 11 that distributes information from the received information Information distribution data is acquired from the storage device 5 and edited in the monitoring target control device 6 that identifies whether the Internet 12 or the Internet 12 or both are contracted by the contract customer and the transmission unit 8 that transmits to the other company center device 3A via the telephone line 11. A communication control device 9 that acquires and edits information distribution data from the storage device 5 so that the distribution control unit 7 and the other company center device 4A can acquire information via the Internet 12. , And an information disclosure system 10 is an Internet server apparatus that allows only the information acquisition company center apparatus 4A that has been determined in advance.

  The other company's center device 3A connected via the telephone line 11 includes a display / operation unit 31A, a printing unit 32A, a storage device 33A, a receiving unit 34A for connecting to the telephone line 11, and another company's center. And a processing unit 35A for controlling the apparatus 3A. Here, the other company's center device 3A is composed of a dedicated monitoring device and a dedicated computer and is connected to the company's center device 1A via the telephone line 11, so that the company's center device 1A side and the other company's center device 3A are connected. It is necessary to store each telephone line number as network configuration information.

  Similarly, the other company's center apparatus 4A connected via the Internet 12 includes a display / operation section 41A, a removable printing section 42A, a storage device 43A, a receiving section 44A, and a processing section 45A. The apparatus 4A is a personal computer that can be connected to the Internet 12 and can be transported. For this reason, it is possible to connect with the company center device 1A from anywhere, and the function as the center device of another company can be achieved. Here, when the Internet browser is opened from the other company's center apparatus 4A and the global address of the specific information disclosure apparatus is registered, the software operating on the other company's center apparatus 4A is downloaded via the communication control apparatus. At the time of subsequent software activation, information such as the recording size and creation date / time of the download software on the storage device 5 is already downloaded from the Internet 12 to the storage device 43A of the other company center device 4A via the information disclosure device 10 and the communication control device 9. If it is the same, the downloaded software is automatically started, and when the software startup is completed, the login name and password registration screen is displayed. On the registration screen. By registering a defined name, the software is started.

  Next, the operation of one embodiment will be described.

  The terminal device 21A that is electrically connected to a facility device, a security device, a disaster prevention device, or the like that is installed in a building or the like to be monitored by another company detects an abnormality or a recovery state by a change in an electrical signal. When the terminal device 21A detects a report factor of occurrence of abnormality from the change of the electrical signal, the terminal device 21A reports information to the line control device 1 of the company center device 1A via the general telephone line 13, and the line control device 1 When the notification information from the apparatus 1A is normally received, the general telephone line 13 is disconnected and the content of the notification is transmitted to the reception control unit 2.

  At the same time, the reception control unit 2 is necessary for reporting the received report content based on the information stored in the storage device 5, for the name of the building of the report source, the contents of the monitoring device, the state, various correspondence information, and contact with the trader. The telephone number of each monitoring facility is read out, the read contents are transmitted to the display / operation unit 4, and then sent to the printing unit 3 as the form data necessary for receiving communication. While performing form printing, the contents of the report received from the terminal device 21A are temporarily stored in the storage device 5 as received information.

  For each contract customer, the monitoring target control device 6 transmits the stored notification information to the other company's center device 3A connected via the general telephone line 11, or discloses the information via the Internet 12, and the other company's center device 4A. Specify whether to make it public. In this identification method, it is only necessary to determine in advance whether the notification is received from the terminal devices 21A, 22A, 21B, and 22B managed by the contract customers 2A and 2B and corresponds to the other company's center apparatus 3A or the other company's center apparatus 4A.

  When the reporting destination of the terminal devices 21A, 22A, 21B, and 22B is the other company's center device 3A, the reporting information transmitted from the company center device 1A to the receiving unit 34A via the transmitting unit 8 and the telephone line 11 is stored in the storage device 33A. The contents can be grasped by storing them and displaying them on the display / operation unit 31A or printing them on the printing unit 32A.

  When the reporting destination of the terminal devices 21A, 22A, 21B, and 22B is the other company's center device 4A, the company center device 1A edits the information distribution data acquired from the storage device 5 by the communication control device 9, and the information disclosure device 10 Stored at a predetermined address. When a predetermined address is registered from the other company's center device 4A via the Internet 12, the corresponding report information can be referred to and obtained via the information disclosure device 10, and the name of the monitored building, etc. is monitored on the display / operation unit 41A. Displays the item name and alarm information received in the past.

  Thus, when the reporting destination of the terminal devices 21A, 22A, 21B, and 22B is the other company's center apparatus 4A, the reporting information that the other company's center apparatus 4A should acquire is the information stored in the storage device 5 of the company's center apparatus 1A. It is possible by periodically accessing from the software of the other company's center device 4A through the Internet 12, the information disclosure device 10, and the communication control device 9, and if the accessed data has changed from the previous access, it will be received The processing unit 45A may receive the signal from the unit 44A, display an alarm reception screen or the like on the display / operation unit 41A, and print a contact table at the time of alarm reception from the printing unit 42A.

  According to the present embodiment, the center device that obtains the notification information through the company center device 1A by contract receives the data transmitted from the company center device 1A via the telephone line 11 when an abnormality occurs. 3A, the other company's center device 4A that accesses the company's own center device 1A and obtains information by itself, and the combination of the other company's center device 3A and the other company's center device 4A can be selected, depending on the type of business and the size of the equipment to be monitored It is possible to select.

It is a block diagram which shows embodiment of the building remote monitoring system of this invention.

Explanation of symbols

1A In-house center device 12 Internet 2A, 2B Contract customer 21A, 22A, 21B, 22B Terminal device 1 Line control device 2 Reception control unit 5 Storage device 6 Monitored control device 7 Distribution control unit 8 Transmission unit 9 Communication control device 10 Information disclosure Equipment 11, 13 Telephone line 3A, 4A Other company's center equipment

Claims (2)

  Management of a terminal device that has been contracted by the company and that is provided for each of multiple buildings and that reports anomaly detection of equipment in the same building, and another company's terminal device that reports anomaly detection of equipment in a building contracted by another company A management center device having a third-party terminal device and a receiving device that is remotely connected to the terminal device via a communication line, and a facility device contracted by the company or the terminal device. Manage at least other company information and storage devices that store other company management information related to the equipment and other company terminal devices managed by other companies, and information from the other company terminal devices using the information distributed from the management center device. In a building remote management system comprising a third-party management center device arranged in a center, the management center device is arranged via the Internet. An Internet server device connectable to a specific personal computer, and a communication control device that takes in information equivalent to the distribution information from the management center device from the storage device and stores the information in the Internet server device. This is a remote management system for buildings.   2. The building remote management system according to claim 1, wherein the third-party management center is configured by at least one of the third-party management center device and the personal computer.

Images