JP2007025851A - Information processor, method for controlling information processor, information processing terminal, method for controlling information terminal and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To display not only an electronic document transferred between persons in charge but also the notation information of the electronic document in a method designated according to each procedure of a task. <P>SOLUTION: This information processor is connected to a plurality of terminals owned by respective persons in charge who successively browse electronic documents and a storage device for storing the electronic document, and for transmitting the electronic document to the terminals according to a request from the terminal, and provided with a DB for storing notation information displayed at the terminal with the electronic document, a DB for storing the identification information of the electronic document and the notation information by associating them, a DB for storing information showing the procedure of the task and information showing the display method of the notation information in the procedure by associating them, a receiving part for receiving the request from the terminal, a reading part for reading the notation information specified from the identification information of the electronic document included in the request from the DB and a transmitting part for transmitting the read notation information and information showing a display method stored so as to be associated with the information showing the procedures included in the request. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention displays an electronic document sequentially viewed between business personnel when performing a business using a computer system, and additional information of the electronic document in a method designated according to each procedure of the business. The present invention relates to an information processing apparatus, an information processing apparatus control method, an information processing terminal, an information processing terminal control method, and a program.

In recent years, information technology has progressed, and business operations in companies and the like have been performed using computer systems.
Various techniques have been developed for computer systems for performing such operations (see, for example, Patent Document 1).
JP-A-6-141120

By the way, when a business is performed using a computer system, an electronic document may be browsed between persons in charge of each business.
For example, when a business person in charge creates an electronic document, the electronic document may be viewed by a supervisor for checking. In such a case, the electronic document is displayed on an information processing terminal operated by the supervisor and checked.
As a result of the check, if it is determined that correction is necessary, the supervisor writes the correction part, correction details, etc. by handwriting on the printed form of the electronic document, pasting sticky notes, or transmitting it verbally. And give instructions to the person in charge.

  In such a case, it is convenient if a comment indicating the correction location or correction content of the electronic document can be attached to the electronic document as additional information and transmitted to a business person on the computer system. In this case, the additional information transmitted from the boss is displayed together with the electronic document on the information processing terminal operated by the business person in charge. As a result, the person in charge of business can proceed with the electronic document correction work while viewing the additional information.

  In addition, in the stage where the electronic document is completed after the electronic document is sent and received several times between the person in charge of business and the supervisor, and the electronic document is transmitted to other departments, It is not preferable that the supplementary information is viewed by a person in charge of business in another department. Therefore, it is desirable to be able to specify the display method of the supplementary information according to each procedure of the business performed by the business person in charge.

  The present invention has been made in view of the above problems, and when performing a business using a computer system, along with an electronic document that is sequentially browsed between business personnel, additional information on the electronic document can be used for each procedure of the business. It is a main object to provide an information processing apparatus, an information processing apparatus control method, an information processing terminal, an information processing terminal control method, and a program that can be displayed by a method specified according to the method.

  In order to solve the above-described problems, the present invention provides a plurality of information processing terminals possessed by each business person who sequentially browses electronic documents, stores the electronic documents, and responds to commands transmitted from the information processing terminals. The electronic document is connected to an electronic document storage device that transmits the electronic document to the information processing terminal, and is displayed on the information processing terminal together with the electronic document when the electronic document is viewed by each business person in charge. Additional information storage database that stores additional information of electronic documents, additional information association database that stores identification information of electronic documents, and identification information of additional information of electronic documents, and each person in charge of business Information indicating each procedure of the task executed by the process and information indicating the display method of the supplementary information in each procedure are stored in association with each other. Identification of supplementary information stored in the supplementary information correspondence database in association with identification information of the electronic document included in the database, a command receiving unit that receives the command transmitted from the information processing terminal, and The supplementary information reading unit that reads the supplementary information specified by the information from the supplementary information storage database, and stores the read supplementary information in the business process attribute storage database in association with the information indicating the procedure included in the command The present invention relates to an information processing apparatus, comprising: a supplementary information transmitting unit that transmits information to the information processing terminal together with information indicating a display method of the supplementary information that has been performed.

  In addition, the problems disclosed by the present application and the solutions thereof will be clarified by the column of the best mode for carrying out the invention and the drawings.

  It is possible to display the electronic document that is sequentially viewed among business personnel when performing business using a computer system, and the additional information of the electronic document in a method specified according to each procedure of the business. Information processing apparatus, information processing apparatus control method, information processing terminal, information processing terminal control method, and program can be provided.

=== Example of Overall Configuration ===
FIG. 1 shows the overall configuration of a business processing system 400 according to the present embodiment. A business processing system 400 according to the present embodiment includes a plurality of web clients 100, a web server 200, and a tag server 300 that are communicably connected via a network 500.

  The web client 100 corresponds to the information processing terminal described in the claims, the web server 200 corresponds to the electronic document storage device described in the claims, and the sticky note server 300 corresponds to the claims. It corresponds to an information processing device.

  The web client 100 is a computer that is used when a person in charge of business in a company or the like performs business. Each person in charge of business performs business by sequentially browsing various electronic documents using the web client 100. For example, a business contact transmitted as an electronic document from another department is viewed, or various business documents are created as an electronic document and transmitted to the other department.

  The web server 200 is a computer that stores electronic documents. The web server 200 transmits an electronic document to the web client 100 in response to a command (transmission request) transmitted from the web client 100. In the example shown in FIG. 1, two web servers 200 are shown, and an HTML file identified by “a_org.html” is stored as an electronic document in the web server 200 identified by “http://www.a.com”. The HTML file specified by “b_org.html” is stored as an electronic document in the web server 200 stored and specified by “http://www.b.com”. The web client 100 can acquire the designated HTML file by designating the URL of the HTML file stored in the web server 200 as the identification information of the electronic document and transmitting a command.

  The tag server 300 is a computer that executes the business application program 830. The tag server 300 executes the business application program 830 to manage the workflow of the entire business and each procedure in the workflow, and in response to a command transmitted from the web client 100 by each business staff, Various processes for providing business application services are executed.

  The sticky note server 300 executes a sticky note server control program (corresponding to a program described in claims). Thereby, when the HTML file stored in the web server 200 is transmitted to the web client 100, the tag server 300 stores the tag information (hereinafter also referred to as tag information) stored in association with the HTML file. It can be sent to the web client 100. The additional information transmitted to the web client 100 is displayed on the web client 100 together with the HTML file transmitted from the web server 200, and is viewed by a business person in charge. Note that the supplementary note information is stored in a sticky note information storage database (corresponding to the supplementary note information storage database described in the claims) 600. The association between the HTML file and the supplementary information is stored in a correspondence storage database (corresponding to the supplementary information association database described in the claims) 610. The tag server 300 also includes a business process attribute storage database 620. In the business process attribute storage database 620, information indicating each procedure in the workflow of the business performed by each business person in charge and information indicating how to display additional information in each procedure are given to each business person in charge. Are stored in association with each piece of information indicating the current job. Details will be described later.

  The sticky note server 300 can manage which procedure is currently being performed in the workflow by executing the business application program 830. Therefore, when the tag information is transmitted to the web client 100, the business process By referring to the attribute storage database 620, it is possible to transmit information indicating the display method of the additional information associated with the current procedure. As a result, the supplementary information can be displayed together with the electronic document on the web client 100 by a method suitable for the current procedure in the workflow of the entire business.

=== Device configuration ===
Next, each structure of the web client 100, the web server 200, and the tag server 300 will be described.
The web client 100, web server 200, and sticky note server 300 are all computers, and the hardware configuration is basically the same. Therefore, these hardware configurations are summarized in one block diagram and shown in FIG.

<Web client configuration>
The web client 100 includes a CPU 110, a memory 120, a port 130, a recording medium reading device 140, an input device 150, an output device 160, and a storage device 180.

  The CPU 110 controls the entire web client 100. The web client 100 reads out and executes a browser (corresponding to a program described in claims) 800 stored in the storage device 180 to the memory 120. Various functions are realized. For example, the browser 110 is executed by the CPU 110 and cooperates with hardware devices such as the memory 120, the port 130, the input device 150, the output device 160, and the storage device 180, so that the request transmission unit, the electronic document reception unit, and the additional information reception And an electronic document display unit are realized. The memory 120 can be configured by a semiconductor memory device, for example.

  As shown in FIG. 1, the browser 800 includes a reference address input unit 801, an HTML file reading unit 802, a tag display unit 803, a tag creation unit 807, and an HTML display unit 811. The tag display unit 803 includes a correspondence confirmation unit 804, a tag information reading unit 805, and an HTML file correction unit 806. The tag creation unit 807 includes a tag information editing unit 808, a tag information storage unit 809, and a correspondence relationship storage unit 810. including.

  The reference address input unit 801 provides a function of accepting an input of an HTML file URL stored in the web server 200. The HTML file reading unit 802 provides a function of transmitting an HTML file transmission request designating the URL to the web server 200 and receiving the HTML file transmitted from the web server 200.

  The correspondence confirmation unit 804 provides a function of confirming whether or not additional information corresponding to the HTML file is stored in the sticky note server 300. The sticky note information reading unit 805 provides a function of receiving, from the sticky note server 300, additional information of the HTML file and information indicating a display method of the additional information. When displaying the HTML file received from the web server 200, the HTML file correcting unit 806 provides a function of correcting the HTML file so that additional information is added and displayed by the received display method.

  The HTML display unit 811 provides a function of displaying the HTML file together with the supplementary information according to the information indicating the display method of the supplementary information.

  The flowchart of FIG. 11 shows the flow of processing when displaying the HTML file described above. That is, first, the reference address input unit 801 receives the input of the URL of the HTML file stored in the web server 200 (S1000). Next, the HTML file reading unit 802 transmits an HTML file transmission request designating the URL to the web server 200, and receives the HTML file transmitted from the web server 200 (S1010). Then, the correspondence confirmation unit 804 confirms whether or not additional information corresponding to the HTML file is stored in the sticky note server 300 (S1020). When the tag information is stored in the tag server 300, the process proceeds to “Yes”, and the tag information reading unit 805 receives the tag information of the HTML file and information indicating the display method of the tag information from the tag server 300. (S1030). Then, when displaying the HTML file received from the web server 200, the HTML file correcting unit 806 corrects the HTML file so that additional information is added and displayed by the received display method (S1040). Finally, the HTML display unit 811 displays the HTML file together with the additional information according to the information indicating the display method of the additional information (S1050). If the additional information is not stored in the sticky note server 300 in S1020, the process proceeds to “No”, and only the HTML file is displayed (S1050).

  Returning to FIG. 1, the tag information editing unit 808 provides a function of accepting an edit input of the tag information by a business person who operates the web client 100. The tag information storage unit 809 provides a function of transmitting the edited tag information to the tag server 300 and storing it. The additional information transmitted to the sticky note server 300 is stored in the sticky note information storage database 600. The correspondence relationship storage unit 810 provides a function of transmitting the correspondence relationship between the file name of the supplementary information and the URL of the HTML file to the tag server 300. The sticky note server 300 stores the correspondence relationship between the file name of the supplementary information and the URL of the HTML file in the correspondence relationship storage database 610.

  The flow of processing when creating and editing the supplementary information described above is shown in the flowchart of FIG. First, the HTML display unit 811 displays an HTML file (S2000). At this time, when the tag information editing unit 808 accepts an editing input of tag information by a business person who operates the web client 100 (S2010), the tag information storage unit 809 displays the edited tag information as the tag server 300. (S2020). Further, the correspondence relationship storage unit 810 transmits the correspondence relationship between the file name of the supplementary information and the URL of the HTML file to the tag server 300 (S2030). In this way, the additional information created and edited by the person in charge of work is transmitted to the sticky note server 300 and stored.

Returning to FIG. 2, the recording medium reading device 140 is a device for reading a program and data recorded in the recording medium 700. The read program and data are stored in the memory 120 and the storage device 180. Therefore, for example, the browser 800 recorded on the recording medium 700 can be read from the recording medium 700 using the recording medium reading device 140 and stored in the memory 120 or the storage device 180.
As the recording medium 700, a flexible disk, a magnetic tape, a compact disk, or the like can be used. The recording medium reading device 140 may be built in the web client 100 or may be externally attached.
The storage device 180 can be, for example, a hard disk device or a semiconductor storage device.

The input device 150 is a device used for data input to the web client 100 and functions as a user interface. For example, a keyboard or a mouse can be used as the input device 150.
The output device 160 is a device for outputting information to the outside and functions as a user interface. For example, a display or a printer can be used as the output device 160.

  The port 130 is a device for performing communication. For example, communication with other computers such as the web server 200 and the sticky note server 200 performed via the network 500 can be performed via the port 130. Further, for example, the browser 800 can be received from another computer via the network 130 via the network 500 and stored in the memory 120 or the storage device 180.

<Configuration of sticky note server>
Next, the configuration of the tag server 300 will be described. The sticky note server 300 includes a CPU 310, a memory 320, a port 330, a recording medium reading device 340, an input device 350, an output device 360, and a storage device 380. The functions of these devices are the same as those of the devices included in the web client 100 described above.

  The storage device 380 of the sticky note server 300 includes a sticky note server control program 820, a business application program 830, a sticky note information storage database 600, a correspondence relationship storage database 610, a business process attribute storage database 620, a user ID role management database (claims) 630) is stored.

  Further, the sticky note server control program 820 is executed by the CPU 310 and cooperates with hardware devices such as the memory 320, the port 330, the input device 350, the output device 360, the storage device 380, etc. Database, business process attribute storage database, command receiving unit, additional information reading unit, additional information transmitting unit, additional information receiving unit, additional information writing unit, additional information association writing unit, job management database, job information reading unit are realized The

  The tag server control program 820 receives a command transmitted from the web client 100 and performs various processes related to the tag information. First, when a tag information write command is received from the web client 100, the tag server 300 writes the tag information included in the command to the tag information storage database 600. A state in which the additional information is stored in the sticky note information storage database 600 is shown in FIG. In the example illustrated in FIG. 1, the tag information with the file name “a.add” and the tag information with the file name “b.add” are stored in the tag information storage database 600. Indicated.

  Further, the file name of the additional information written in the sticky note information storage database 600 is written in the correspondence storage database 610 in association with the URL of the HTML file included in the command. FIG. 3 shows a state in which the URL of the HTML file and the file name of the additional information are stored in the correspondence relationship storage database 610 in association with each other.

  In addition, when a read-out information read command is received from the web client 100, the sticky note server 300 is associated with the URL of the HTML file included in the command and stored in the correspondence storage database 610. The supplementary information specified by the file name of the information is read from the sticky note information storage database 600 and transmitted to the web client 100. At that time, information indicating the display method of the supplementary information is also transmitted to the web client 100. The information indicating the display method of the supplementary information is stored in the business process attribute storage database 620 in association with the information included in the read command and indicating the procedure in the business currently performed by the business staff.

  An example of the business process attribute storage database 620 is shown in FIG. In the example shown in FIG. 4, the business process attribute storage database 620 includes “1. Application content input” and “2. Application content check” as information indicating each procedure of the business performed by each business person in charge. "3. Application content modification instruction", "4. Application content modification", and "5. Application content approval".

  In association with information indicating each procedure of work, information indicating a display method of additional information in each procedure is described for each information indicating a job. As will be described in detail later, for example, as a method for displaying supplementary information in the input window, for “applicant” which is one of the information indicating duties, in the procedure of “1. W / R}, {R} in the procedure of “2. Check application contents”, {R} in the procedure of “3. Instructions for correcting application contents”, and “4. Correction of application contents” procedures {W / R} and {5} are described in the procedure of “5. Approval of application contents”.

Here, “W” indicates that the web client 100 accepts writing of additional information. That is, when the supplementary information is displayed on the web client 100 by the method designated by “W”, the person in charge of business can edit and write the supplementary information.
“R” indicates that the web client 100 displays additional information but does not accept writing. That is, when the supplementary information is displayed on the web client 100 by the method designated by “R”, the person in charge of business can view the supplementary information, but cannot perform edit writing.
“N” indicates that the supplementary information is not displayed on the web client 100. In other words, the supplementary information transmitted to the web client 100 together with the information indicating “N” is not displayed on the web client 100, and the person in charge of business cannot view the supplementary information.

{W / R} indicates that “W” and “R” have a right to change. If the switch is changed, the supplementary information can be written, and it can be read but not written. However, it is not possible to prevent the supplementary information from being displayed.
{W / R / N} represents the right to change “W”, “R”, and “N”. That is, if the switch is changed, the supplementary information can be written, it can be read but not written, and it can be prevented from being displayed.

{R / N} indicates that “R” and “N” have a right to change. That is, if the switch is changed, it is possible to read the supplementary information but not to write it, or to prevent it from being displayed. However, it is not possible to write additional information.
{N} indicates that the supplementary information cannot be displayed.
{R} indicates that it has the right to display the supplementary information, but does not have the right to allow writing or the right to prevent display. Other aspects are also defined in the same manner as described above by a combination of “W”, “R”, and “N”.

  As described above, in the present embodiment, it is possible to designate the display method of the supplementary information for each business procedure. As a result, appropriate information corresponding to the contents of the work can be shown to the person in charge of the work, so that it is possible to further improve the work efficiency.

  The user ID role management database 630 is a database that stores identification information of business personnel who browse HTML files in the web client 100 and information indicating duties assigned to the business personnel in association with each other. The user ID role management database 630 is shown in FIG.

<Web server configuration>
Next, the configuration of the web server 200 will be described. The web server 200 includes a CPU 210, a memory 220, a port 230, a recording medium reading device 240, an input device 250, an output device 260, and a storage device 280. The functions of these devices are the same as those of the devices included in the web client 100 described above.
The storage device 280 of the web server 200 stores the above-described HTML file. The web server 200 transmits this HTML file to the web client 100 in response to a command transmitted from the web client 100.

=== Flow of processing ===
Next, the flow of processing in the business processing system 400 according to the present embodiment will be described with reference to the manner in which additional information is displayed together with the HTML file on the screen of the web client 100 shown in FIGS.

  Here, an example of the flow of processing when an insurance company sales representative inputs the contents of a product contracted with a customer into a computer system and receives a check by a supervisor. In this embodiment, for the sake of simplification of explanation, the number of items input by the sales staff to the computer system is limited to four. However, in the actual input operation, the number of input items reaches a large number. The business workflow in this embodiment is the same as that shown in FIG. In other words, the contents entered by the salesperson (applicant) are checked through the procedures 1 to 5 shown in FIG. 4, and sent to other departments when approved by the supervisor (approver). It is.

First, the screen shown in FIG. 6 is displayed on the salesperson's web client 100. This stage corresponds to “1. Application content input” in the business flow shown in FIG. This screen corresponds to the “input window” described in FIG. In the “1. Application content input” field of the process attribute field of the input window in FIG. 4, “W / R} is described in“ Applicant ”and {N} is described in“ Approver ”. Therefore, the screen shown in FIG. 6 is displayed on the web client 100 operated by the applicant, but the screen shown in FIG. 6 is not displayed on the web client 100 operated by the approver.
Further, a correction instruction window and a correction report window, which will be described later, are not displayed on the web client 100 operated by the applicant or the web client 100 operated by the approver. The correction instruction window and the correction report window correspond to additional information on the input window.

In the screen of FIG. 6, the sales employee inputs data in the “insured person” column, the “applied insurance type” column, the “insurance start date” column, and the “insurance end date” column.
Then, the screen shown in FIG. 7 is displayed on each of the salesperson's web client 100 and the manager's web client 100. The boss then checks.
That is, this stage corresponds to “2. Check application contents” and “3. Correction instructions for correction contents” in the business flow shown in FIG. Therefore, the screen shown in FIG. 7 is displayed on both the web client 100 operated by the sales staff and the web client 100 operated by the supervisor.
At this stage, the boss's web client 100 is permitted to write to the correction instruction window. Therefore, as shown in FIG. 8, the boss can open the correction instruction window and write the additional information for each input field into which the sales staff has input data.

The correction instruction window can be displayed by, for example, placing the mouse cursor on each input field and clicking. As set in FIG. 4, since writing to the correction instruction window is permitted for the boss, the boss can write the correction instruction content as shown in FIG.
Then, the screen shown in FIG. 8 is displayed on each of the salesperson's web client 100 and the manager's web client 100. The sales employee then corrects the input contents in accordance with the instruction from the supervisor.
That is, this stage corresponds to “4. Modification of application content” in the business flow shown in FIG. Therefore, the screen shown in FIG. 8 is displayed on both the web client 100 operated by the sales staff and the web client 100 operated by the supervisor. Further, the sales staff can correct the contents described in the input window.

At this stage, both the sales staff and the supervisor can only browse the contents of the correction instruction window, and cannot make corrections. However, the sales employee is allowed to write the correction report window as well as view the contents.
Accordingly, as shown in FIG. 9, the sales staff can make corrections to the input fields instructed by the supervisor, and can open the correction report window and write additional information indicating that the correction has been made. . The correction report window can be displayed, for example, by clicking the mouse cursor on each input field and clicking.

  As shown in FIG. 4, since the sales employee is allowed to write in the correction report window, as shown in FIG. 9, the sales employee corrects the content that the correction was made according to the instruction. You can write to the report window. In the correction report window, it is possible to select a radio button indicating whether the instruction from the supervisor is reflected or whether the contents different from the instruction are described. As a result, the boss can easily determine whether or not to approve the corrected content.

On the screen shown in FIG. 8, the sales staff can also reflect the correction contents described in the correction instruction window in the data input column of the input window, for example, by double-clicking the correction instruction window. In this way, key input at the time of the correction work can be omitted, so that the efficiency of the correction work can be improved.
When the correction of the input data is completed, the screen shown in FIG. 10 is displayed on the sales staff web client 100 and the manager web client 100, respectively. The boss then checks whether the correction has been made as instructed. If there is no problem as a result of the check, the data is transmitted to another department.

  The business processing system 400 according to the present embodiment has been described above. However, according to the present embodiment, it is possible to improve the efficiency of business operations performed using a computer system. In particular, since it is possible to attach appropriate supplementary information according to the stage of the business process to the electronic documents viewed between the business personnel, it is possible to effectively carry out office communications and instructions between business vehicles. Become.

  In particular, in the field where products handled are complex, as represented by insurance electronic affairs, and the data items to be input are diverse, there is a strong desire to prevent input errors and shorten work time. The technique concerning the form of is useful.

  It is also possible to collect a log of the identification information of the person in charge of the task and the date and time when the supplementary information is written and displayed, and to collect it in a single database server. It is also possible to map a business process diagram to display business process delay points. As a result, it is possible to further improve business efficiency.

  Although the best mode for carrying out the invention has been described above, the above embodiment is intended to facilitate understanding of the present invention and is not intended to limit the present invention. The present invention can be changed and improved without departing from the gist thereof, and the present invention includes equivalents thereof.

It is a figure which shows the whole structure which concerns on this Embodiment. It is a figure which shows each structure of the web client which concerns on this Embodiment, a web server, and a tag server. It is a figure which shows the correspondence storage database which concerns on this Embodiment. It is a figure which shows the business process attribute storage database which concerns on this Embodiment. It is a figure which shows the user ID role management database which concerns on this Embodiment. It is a figure which shows the initial screen which concerns on this Embodiment. It is a figure which shows the application content input screen which concerns on this Embodiment. It is a figure which shows the application content check screen and correction instruction | indication screen which concern on this Embodiment. It is a figure which shows the application content correction screen which concerns on this Embodiment. It is a figure which shows the approval of the application content which concerns on this Embodiment. It is a flowchart which shows the flow of a process at the time of displaying the HTML file which concerns on this Embodiment. It is a flowchart which shows the flow of a process at the time of creating the additional information based on this Embodiment.

Explanation of symbols

DESCRIPTION OF SYMBOLS 100 Web client 200 Web server 300 Sticky note server 400 Business processing system 500 Network 600 Sticky note information storage database 610 Correspondence relation storage database 620 Business process attribute storage database 630 User ID role management database 800 Browser 801 Reference address input part 802 HTM + file reading part 803 Sticky note display unit 804 Correspondence relation confirmation unit 805 Sticky note information reading unit 806 HTML file correction unit 807 Sticky note creation unit 808 Sticky note information editing unit 809 Sticky note information saving unit 810 Correspondence relation saving unit 811 HTML display unit 820 Sticky note server control program 830 Business application program

Claims (10)

A plurality of information processing terminals possessed by each business person who sequentially browses the electronic document and the electronic document are stored, and the electronic document is transmitted to the information processing terminal in response to a command transmitted from the information processing terminal Connected to an electronic document storage device,
A supplementary information storage database for storing supplementary information of the electronic document displayed on the information processing terminal together with the electronic document when the electronic document is viewed by each business person;
A supplementary information association database for storing the identification information of the electronic document and the identification information of the supplementary information of the electronic document in association with each other;
A business process attribute storage database that stores information indicating each procedure of a task performed by each business person in charge and information indicating a display method of the supplementary information in each procedure;
A command receiving unit for receiving the command transmitted from the information processing terminal;
A supplementary information reading unit that reads the supplementary information specified by the identification information of the supplementary information stored in the supplementary information association database in association with the identification information of the electronic document included in the command from the supplementary information storage database; ,
The supplementary information to be transmitted to the information processing terminal together with the information indicating the display method of the supplementary information stored in the business process attribute storage database in association with the information indicating the procedure included in the command. A transmission unit;
An information processing apparatus comprising: A supplementary information receiving unit for receiving supplementary information of the electronic document together with identification information of the electronic document from the information processing terminal;
An additional information writing unit for writing the received additional information into the additional information storage database;
A supplementary information association writing unit that writes the identification information of the supplementary information written in the supplementary information storage database to the supplementary information association database in association with the identification information of the received electronic document;
The information processing apparatus according to claim 1, further comprising: The identification information of the electronic document is a URL of the electronic document,
The information processing apparatus according to claim 1, wherein the identification information of the additional information is a file name of the additional information. Information indicating the display method of the additional information is
Information indicating that the additional information is not displayed on the information processing terminal;
Information indicating that the information processing terminal displays additional information but does not accept writing;
And information indicating that the information processing terminal accepts writing of additional information,
The information processing apparatus according to claim 1, comprising at least one of the following. A job management database for storing the identification information of each business person in charge and information indicating the duties given to each business person,
Based on the identification information of the business person in charge included in the received command, a job information reading unit that reads information indicating the job given to the business person from the job management database;
With
In the business process attribute storage database, information indicating each procedure of business performed by each business person in charge and information indicating a display method of the supplementary information in each procedure are associated with each information indicating a job. Remembered,
The additional information transmitting unit
The read supplementary information is associated with information indicating a procedure included in the command and information indicating the read job, together with information indicating a display method of the supplementary information stored in the business process attribute storage database, The information processing apparatus according to claim 1, wherein the information processing apparatus transmits the information to an information processing terminal. A plurality of information processing terminals possessed by each business person who sequentially browses the electronic document and the electronic document are stored, and the electronic document is transmitted to the information processing terminal in response to a command transmitted from the information processing terminal A supplementary information storage database that is communicably connected to the electronic document storage device and stores supplementary information of the electronic document displayed on the information processing terminal together with the electronic document when each business person views the electronic document A supplementary information correspondence database that stores the identification information of the electronic document and the supplementary information of the electronic document in association with each other, and information indicating each procedure of work performed by each business person in charge And a business process attribute storage database that stores information indicating the display method of the supplementary information in each procedure in association with each other. A control method,
The information processing apparatus receives the command transmitted from the information processing terminal;
The additional information specified by the additional information identifying information stored in the additional information association database in association with the identification information of the electronic document included in the command is stored in the additional information from the additional information storage database. reading,
The information processing apparatus associates the read supplementary information with information indicating a procedure included in the command and information indicating a display method of the supplementary information stored in the business process attribute storage database, together with the information processing A method for controlling an information processing apparatus, characterized by transmitting to a terminal. A plurality of information processing terminals possessed by each business person who sequentially browses the electronic document and the electronic document are stored, and the electronic document is transmitted to the information processing terminal in response to a command transmitted from the information processing terminal A supplementary information storage database that is communicably connected to the electronic document storage device and stores supplementary information of the electronic document displayed on the information processing terminal together with the electronic document when each business person views the electronic document A supplementary information correspondence database that stores the identification information of the electronic document and the supplementary information of the electronic document in association with each other, and information indicating each procedure of work performed by each business person in charge And a business process attribute storage database that stores information indicating the display method of the supplementary information in each procedure in association with each other. To,
Receiving the command transmitted from the information processing terminal;
A procedure for reading from the supplementary information storage database the supplementary information specified by the identification information of the supplementary information stored in the supplementary information association database in association with the identification information of the electronic document included in the command;
A procedure of transmitting the read supplementary information to the information processing terminal together with information indicating a display method of supplementary information stored in the business process attribute storage database in association with information indicating a procedure included in the command; ,
A program for running Each business person who sequentially browses electronic documents has,
The electronic document storage device for storing the electronic document, the additional information of the electronic document, and the display method of the additional information in association with the information indicating each procedure of the business performed by each business person An information processing device that stores information and is communicably connected,
A request transmission unit that transmits a transmission request of the electronic document and additional information of the electronic document to the electronic document storage device and the information processing device;
An electronic document receiving unit for receiving the electronic document from the electronic document storage device;
A supplementary information receiving unit that receives information indicating the display method of the supplementary information stored in association with the supplementary information and information indicating the procedure included in the transmission request from the information processing apparatus;
In accordance with information indicating the display method of the supplementary information, an electronic document display unit that displays the supplementary information together with the electronic document;
An information processing terminal comprising: An electronic document storage device that stores electronic documents that are sequentially viewed by each business person in charge, stores additional information of the electronic document, and associates with information indicating each procedure of work performed by each business person An information processing device that stores information indicating a display method of the supplementary information, and is connected to the information processing device so as to be able to communicate with each other.
The information processing terminal transmits a transmission request for the electronic document and additional information of the electronic document to the electronic document storage device and the information processing device,
The information processing terminal receives the electronic document from the electronic document storage device;
The information processing terminal receives, from the information processing apparatus, information indicating a display method of the additional information stored in association with the additional information and information indicating a procedure included in the transmission request,
The information processing terminal displays the additional information together with the electronic document in accordance with information indicating the display method of the additional information. An electronic document storage device that stores electronic documents that are sequentially viewed by each business person in charge, stores additional information of the electronic document, and associates with information indicating each procedure of work performed by each business person An information processing device that stores information indicating a display method of the additional information, and is connected to the information processing terminal that each business person in charge has,
A procedure for transmitting a transmission request for the electronic document and additional information of the electronic document to the electronic document storage device and the information processing device;
Receiving the electronic document from the electronic document storage device;
A procedure for receiving, from the information processing apparatus, information indicating a display method of the additional information stored in association with the additional information and information indicating a procedure included in the transmission request;
In accordance with information indicating the display method of the supplementary information, a procedure for displaying the supplementary information together with the electronic document,
A program for running

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