JP2007004772A - System and method for providing emergency response via wireless system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system and a method for responding to an emergency event. <P>SOLUTION: The system and the method provide an emergency response via a wireless system. The system comprises a portable transceiver assembly having an emergency reporting device and a positioning device, and an operation center operably joined to the portable transceiver assembly via a wireless frequency link. The method comprises a step of receiving the position of the portable transceiver assembly, a step of detecting the operation of the emergency reporting device of the portable transceiver assembly, a step of transmitting an emergency reporting signal to a facility control device, a step of transmitting the identifier and position of the portable transceiver assembly to the facility control device, and a step of allowing emergency response measures to be started by an operation center attendant disposed in the operation center. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present disclosure relates to systems and methods for responding to emergencies, and more particularly to systems and methods for providing emergency response via a wireless system.

  In this application, the name of Dimitrios Lalos is named as the inventor, and the name of the application is "REMOTE CONTROL MOBILE STATEMENT FOR AUTOMATICLY PROVIDING POSITION MONTH DATE OF THE APPLICATION" 35 U.S. from US Provisional Patent Application No. 60/536578. S. C. Insist on profit under section 119 (e).

  Mobile transceiver assemblies that utilize one of any number of radio frequency links are well known in the art. A mobile transceiver assembly typically transmits and receives over a wireless network, which includes several fixed base stations, one or more mobile switching centers, PSTNs, and satellites having antennas. May contain. A wireless network may also include one or more links to the Internet, a local area network (LAN) and / or a wide area network (WAN). Although communicating via one or more fixed base stations, a typical mobile transceiver assembly originator or emergency personnel may not know the exact location of the mobile transceiver assembly.

  However, in some cases, the mobile transceiver assembly may include a position determination function. Such functionality is typically enabled by the use of a global positioning system (GPS) receiver within the mobile transceiver assembly, which communicates with GPS satellites. Other well-known methods for determining the location of a mobile transceiver station utilize a time of arrival (TOA) algorithm and at least one fixed base station receiver (or WiFi hot spot) and / or smart antenna technology Includes triangulation or triangulation.

  A mobile transceiver assembly having a location function may include, for example, an emergency roadside assistance (ERA) service, a personal emergency response (PER) service, a vehicle tracking assistance (VTA) service, a traveler information assistance (to name a few). It can be configured to gain access to various services, including TIA) services, traffic accident management (TIM), and fleet management.

In some applications, such as VTA services, automatically sending mobile transceiver assembly location information to responders appropriately handles emergency situations and dispatches rescues (e.g., assists vehicles that are stalled on the roadside) Is enough to dispatch a tow truck). Unfortunately, in other emergencies, sending only the mobile transceiver assembly location information to the responder is not sufficient to allow an appropriate response to the emergency.
US Provisional Patent Application No. 60/536578

  The systems and methods for providing emergency response via the wireless system disclosed herein improve the prior art in several respects. In addition to dispatching emergency responders to the appropriate geographic location, the system and method generally provides real-time voice, audible or text to a mobile transceiver assembly saddle registered user ("registered user"). Allows transmission of information. In addition, the system and method allows for quick access to medical and other personal information / data specific to registered users and uses that information to enable emergency responders to respond more efficiently. The system and method also allows an emergency responder or other person with registered user information to communicate with the registered user via the mobile transceiver assembly. Furthermore, it enables alerting people in the vicinity of a registered user that an emergency situation is occurring and that the registered user may be in a plight. Thus, the system and method for providing emergency response via a wireless system allows rescue and instructions to be sent to registered users quickly and effectively.

  According to a first aspect of the present invention, a system for providing emergency response via a wireless system, the radio network configured to receive and transmit radio frequency signals via a radio frequency link A transceiver, a positioning receiver configured to receive a positioning signal from the positioning transmitter, and configured to generate an emergency call signal upon activation by a registered user of the mobile transceiver assembly A mobile transceiver assembly including an emergency call device, a radio network transceiver, a positioning receiver, and a mobile transceiver assembly controller operably coupled to the emergency call device; and a mobile transceiver assembly over a radio frequency link An operations center operably coupled to the assembly A data storage device and a facility controller, the data storage device storing personal data associated with the registered user of the mobile transceiver assembly, and the facility controller responding to the reception of the emergency signal A database processing facility adapted to retrieve data and operably coupled to the facility controller to allow the operations center attendant to initiate emergency response actions upon receipt of an emergency call signal An adapted integrated telephone computer terminal and operably coupled to the data processing facility and the integrated telephone computer terminal to enable communication between the integrated telephone computer terminal and the mobile transceiver assembly and emergency responder Adapted communication interface And the operations center comprising a chromatography scan, the system comprising a disclosed.

  Preferably, the mobile transceiver assembly further includes a keypad, speaker, microphone, display, siren device, and battery, and the positioning receiver includes a global positioning satellite receiver.

  Conveniently, the emergency call signal includes the identifier and geographic location of the mobile transceiver assembly, and the personal data includes the registered user identifier and medical data. Emergency response measures dispatch an emergency responder, initiate the establishment of a full-duplex voice channel between the operations center attendant and the registered user, and / or activate an audible alarm on the mobile transceiver assembly Including doing.

  According to a second aspect of the invention, a method for providing emergency response via a wireless system, wherein the wireless system is operably coupled to an operations center via a radio frequency link. A mobile transceiver assembly, the mobile transceiver assembly includes a mobile transceiver assembly controller, and the method receives the position of the mobile transceiver assembly by the mobile transceiver assembly positioning receiver; Detecting the activation of the emergency call device of the assembly; causing an emergency call signal to be sent to the operations center in response to the activation; and depending on the data poll, an identifier of the mobile transceiver assembly and Position is operation center In response to an emergency response action initiated by an operations center attendant located at the integrated telephone computer terminal and the integrated telephone computer terminal of the operations center Allowing a full-duplex communication link to be established between the registered user of the mobile transceiver assembly and the operations center attendant. A method is disclosed.

  Conveniently, in response to an emergency response, the step of allowing a full duplex communication link to be established between the mobile transceiver assembly and the integrated telephone computer terminal of the operations center comprises: Allowing an audible alarm to be generated by the speaker of the assembly; allowing the display device of the mobile transceiver assembly to display instructions from the operations center attendant to registered users; Enabling audible instructions to be broadcast to registered users.

  Preferably, the step of causing the emergency call signal to be transmitted to the operations center includes the step of causing the radio network transceiver of the mobile transceiver assembly to transmit the emergency call signal and receiving the location of the mobile transceiver assembly. Receiving a position by a global positioning satellite receiver operably coupled to the mobile transceiver assembly controller.

  According to a third aspect of the invention, a method for providing emergency response via a wireless system, wherein the wireless system is operably coupled to an operations center via a radio frequency link. Including a mobile transceiver assembly, the mobile transceiver assembly including a mobile transceiver assembly controller, an operations center including a facility controller, and a method receiving an emergency call signal from the mobile transceiver assembly; Based on the identifier of the mobile transceiver assembly, the step of transmitting to the mobile transceiver assembly a data poll requesting the identifier and location of the mobile transceiver assembly, receiving the identifier and location of the mobile transceiver assembly, and A method comprising: retrieving an identifier and medical data associated with a registered user of the transceiver assembly; and allowing the identifier and medical data and location to be transmitted to an integrated telephone computer terminal of the operations center. Disclosed.

  Preferably, the method further includes between the mobile transceiver assembly and the integrated telephone computer terminal in response to an emergency response action initiated by an operations center attendant, both located in the integrated telephone computer terminal. Establishing a full-duplex communication link, allowing the mobile transceiver assembly's speaker to generate an audible alarm, and the mobile transceiver assembly's display device directs instructions from the operations center attendant to the registered user. And transmitting the registered user identifier and medical data to the emergency responder, the full-duplex communication link comprising the mobile transceiver assembly Registration of Enabling communication between the over THE and operations center attendant.

  Advantageously, retrieving the identifier and medical data associated with the registered user comprises retrieving the identifier and medical data from a data storage device coupled to the facility controller, wherein the identifier and location of the mobile transceiver assembly Receiving the identifier and position from a wireless network receiver of the mobile transceiver assembly, wherein the position of the mobile transceiver assembly is a global positioning operatively coupled to the mobile transceiver assembly controller Detected by satellite receiver or arrival time estimation device.

  Other objects, advantages and novel features of the present disclosure will become apparent from the following detailed description when considered in conjunction with the accompanying drawings.

  Throughout this description, the same reference numbers are used to identify similar parts.

  FIG. 1 is a functional block diagram of an exemplary wireless system 10 for providing emergency response according to one embodiment of the invention. The wireless system 10 includes a communication interface 14, one or more integrated telephone computer terminals 16, and a database processing facility 18 operably coupled to both the communication interface 14 and the integrated telephone computer terminal 16. Including an operations center 12. An integrated telephone computer terminal 16 is also operably coupled to the communication interface 14.

  The integrated telephone computer terminal 16 provides both telephone and computer functions. Accordingly, the integrated telephone computer terminal 16 may have one of any number of configurations including, for example, a smartphone having a suitable display device, or a telephone coupled to a computer having a display device. Where more than one integrated telephone computer terminal 16 is utilized, these integrated telephone computer terminals 16 use one of many well-known methods (eg, using an Ethernet LAN configuration). ) It may be configured in the network.

  As illustrated by FIG. 1, the communication interface 14 is configured to allow wireless or wired transmission / reception to and from emergency personnel, such as police, ambulance, and hospital personnel. In some cases, communication interface 14 may be configured to allow wireless or wired transmission / reception to and from the Homeland Security Department. Communication interface 14 is also configured to allow wireless transmission / reception to and from a mobile transceiver assembly, such as mobile transceiver assembly 20, via a radio frequency (RF) network 22. Accordingly, the operations center attendant located in the integrated telephone computer terminal 16 may receive emergency personnel or mobile transceiver assembly (s) 20 via the communication interface 14 and / or the RF network 22. Can communicate with registered user (s).

  The RF network 22 can support one of any type of mobile transceiver assembly 20 that utilizes one of several radio frequency protocols. For example, the RF network 22 may support a mobile phone that utilizes a code division multiple access (CDMA) protocol, a GSM (Global System for Mobile Communications) protocol, or the like, or, for example, enhanced Bluetooth. It may support PDAs (Personal Personal Digital Assistants) or laptop computers that utilize one of any number of 802.1x protocols, such as WiFi, WiMax, and the like. In addition, the RF network 22 may include satellite links. Further, as will be appreciated by those skilled in the art, the RF network 22 is an IEEE 802. Internet functions may be included to support IEEE (Institute of Electrical and Electronics Engineers) standards such as XX.

  Database processing facility 18 includes a data storage device 24 and a facility controller 26 operably coupled to data storage device 24. The data storage device 24 is configured to store personal data associated with one or more registered users of the mobile transceiver assembly (s) 20. The personal data may include, for example, an identifier of the registered user, medical data associated with the registered user, personal preference in the registered user's medical care, drug allergy, close relative data, and the like. An external database 28 coupled to the data processing facility 18 may also be provided for storing additional personal data associated with registered users.

  Although not individually shown in detail, the facility control unit 26 includes at least a processing unit and a memory operably coupled to the processing unit of the facility control unit 26 (see FIG. 2). The facility controller 26 is adapted to control various operations of the operations center 12 and relates to a flow chart (see FIG. 3) representing some portions or routines of one or more computer programs. Are discussed below.

  FIG. 2 is a more detailed functional block diagram of the mobile transceiver assembly 20 of the wireless system of FIG. As mentioned in connection with FIG. 1, mobile transceiver assembly 20 may be one of any number of mobile transceiver assemblies that utilize one of several suitable radio frequency protocols.

  Referring to FIG. 2, the mobile transceiver assembly 20 includes a mobile transceiver assembly controller 30 coupled to a position determination receiver 32 (eg, a GPS receiver) and an RF transceiver 34. The RF transceiver 34 is configured to receive and transmit radio frequency signals over the radio frequency link of the RF network 22. The mobile transceiver assembly 20 may also include a keypad 36, an emergency call device 38, a speaker 40, a microphone 42, a display device 44, a siren device 46, and a battery 48, which are All are coupled to the mobile transceiver assembly controller 30.

  In operation, the emergency call device 38 is adapted to generate an emergency call signal as soon as it is activated by a registered user of the mobile transceiver assembly 20. Accordingly, the emergency call device 38 may be any one of a button, a voice activated device, or a biometric activated device, to name a few examples. Among other things, the keypad 36 is adapted to allow registered users to communicate literally with an operations center attendant assigned to the operations center 12. The speaker 40 is adapted to send audible instructions from the operations center attendant to registered users, and in some cases audible (by the siren device 46) to persons in the vicinity of the mobile transceiver assembly 20. Adapted to send alarms. Microphone 42 is adapted to allow registered users to audibly communicate with the operations center attendant. Further, the display device 44 is adapted to display instructions from the operations center attendant to registered users.

  The mobile transceiver assembly controller 30 includes a program memory 50 (including a read only memory (ROM)), a microcontroller based platform or microprocessor (MP) 52, a random access memory (RAM) 54, , And input / output (I / O) circuitry 56, all of which can be interconnected via a communication link or address / data bus 58.

  Microprocessor 52 enables, among other things, detecting the operation of emergency call device 38, allowing an emergency call signal to be transmitted by RF transceiver 34, and establishing a communication link by operations center 12. be able to. The RAM 54 can store data used or generated during an emergency or the like. Program memory 50 may store program code that controls the operation of mobile transceiver assembly 20, among other things. For example, based on detecting activation of the emergency call device 38, the microprocessor 52 executes code in the program memory 50 so that an emergency call signal is transmitted by the wireless transceiver assembly 34.

  Although only one microprocessor 52 is shown, the mobile transceiver assembly controller 30 may include multiple microprocessors. Similarly, depending on the requirements of the mobile transceiver assembly 20, additional memory (eg, flash memory) may be included. The RAM (s) 54 and program memory (s) 50 may be implemented as semiconductor memory, magnetically readable memory, and / or optically readable memory, etc. . Although not individually illustrated in detail, the facility controller 26 is similarly configured and operable.

  One manner in which the wireless system 10 may operate is described below in connection with a flowchart (see FIG. 3) that represents some portions or routines of one or more computer programs. The computer program may be stored in one or more memories of facility controller 26 and / or mobile transceiver assembly controller 30. Also, the computer program (s) or portions thereof may be stored remotely and external to the wireless system 10, thus controlling operation from a remote location.

  FIG. 3 is a flow diagram of an emergency response routine 100 that may be performed by facility controller 26 and mobile transceiver assembly controller 30. Referring to FIG. 3, the emergency response routine 100 begins when the mobile transceiver assembly controller 30 detects the activation of the emergency notification device 38 by a registered user of the mobile transceiver assembly 20 (step 104). Such registered users have registered with the operations center 12 in advance, provided their personal data to the operations center 12, and may have paid a fee.

  Upon detecting activation of emergency call device 38, mobile transceiver assembly controller 30 causes RF transceiver 34 to send an emergency call signal to operations center 12 (step 106).

  In response to detecting the receipt of an emergency call signal via communication interface 14, facility controller 26 causes a data poll or other suitable request or inquiry for information to be sent to mobile transceiver assembly 20. (Step 108). The data poll includes a request for the geographical location and identifier of the mobile transceiver assembly 20. The geographical location of the mobile transceiver assembly 20 is periodically received by the GSP receiver 32 or arrival time device and temporarily stored by the mobile transceiver assembly controller 30. The mobile transceiver assembly 20 is uniquely identified by a mobile ID number (MIN) correlated with the mobile transceiver assembly electronic serial number (ESN), which is also stored by the mobile transceiver assembly controller 30. Is done.

  Upon receipt of the request from facility controller 26, mobile transceiver assembly controller 30 causes the requested location and identifier information of mobile transceiver assembly 20 to be transmitted to operations center 12 (step 110). ). Upon receipt of the location and mobile transceiver assembly identifier information (step 112), the facility controller 26 associates the identifier information of the mobile transceiver assembly 20 with a particular registered user and the personal data of that registered user (ie, matches). (Step 114). Similarly, facility controller 26 maps the location of mobile transceiver assembly 20 to nearby targets, intersections, road services, and available 911 jurisdictions. Once associated, the mobile transceiver assembly identifier and location information and the registered user identifier and personal data can be transferred to the integrated telephone computer terminal 16 and the operations center attendant.

  Alternatively, the facility controller 26 may cause the mobile transceiver assembly 20 identifier and location information to be sent directly to the integrated telephone computer terminal 16. The operations center attendant then uses the personal data record displayed via the integrated telephone computer terminal 16 to associate the mobile transceiver assembly identifier information with a particular registered user and the personal data of that registered user. Can do. As previously mentioned, personal data may include medical history and problems, medical preferences, drug allergies, special instructions, close relatives, and the like. Once associated, all data, including mobile transceiver assembly identifier and location information, registered user identifier and personal data, can be displayed via the integrated telephone computer terminal 16 (step 116).

  Next, an emergency response action is initiated by the operations center attendant (step 118). However, it is considered that the facility control device 26 may initiate an emergency response measure. The emergency response measures may include one or more types of emergency response depending on several factors including, among other things, the condition of the registered user, the location and environment of the registered user, and the time of day.

  As part of the emergency response action at step 118, personal information stored at the network center may be made available to emergency personnel 60 arriving at the scene. To this end, at step 120, personal information about registered users can be stored in the memory of the mobile transceiver. Then, at step 122, the personal information can be displayed on the mobile transceiver as soon as a particular menu instruction is triggered on the mobile transceiver.

  FIG. 4 illustrates the basic components of the present invention in combination with emergency personnel 60. The saddle user mobile transceiver assembly 20 communicates with the network center 12 and may also be communicated to the network center 12 via the emergency personnel 60. In this way, data exchange can be via the mobile transceiver assembly 20 and / or the emergency personnel 60 computer system, and the verification of the saddle user can be accomplished by fingerprint identification or other means. 60 can do directly.

  For example, a full-duplex communication link is established between the mobile transceiver assembly 20 and the integrated telephone computer terminal 16 to allow communication between the saddle-shaped registered user and the operations center attendant. There is. Also, an audible alarm may be generated at the mobile transceiver assembly 20 to alert a person in the vicinity of the mobile transceiver assembly 20 that the registered user is sad. Instructions from the operations center attendant may be displayed to registered users via the display device 44 of the mobile transceiver assembly 20 or may be audibly broadcast to registered users via the speaker 40. . Moreover, the emergency staff 60 may be dispatched to the position of a saddle-shaped registered user. In addition, registered user identifiers and personal data may be transmitted to the rescue personnel via wireless or landline means in order to assist the rescue personnel to rescue the registered users.

  When the emergency personnel 60 are deployed, the network center 12 coordinates activities and is issued identification of the corresponding personnel. The network center transfers the medical information of the person under the plight to the emergency personnel's computer, such as a vehicle-mounted computer. The emergency personnel may be punished by displaying personal information on the mobile transceiver assembly 20 or by causing the mobile transceiver 20 to transmit personal information to the computer of the emergency personnel 60 via a wireless link such as Bluetooth or WiFi. Inspect and verify the personal data of the person below, or take the fingerprint of the person under the plight and release the personal information.

  As will be apparent from the above discussion, a system and method for providing emergency response via the wireless system disclosed herein allows a registered user of a mobile transceiver assembly to use his geographic location. In addition, it makes it possible to easily call “responding” rescue personnel. In addition to dispatching emergency responders to the appropriate geographical location, systems and methods for providing emergency response via wireless systems generally provide voice, audible or Allows transmission of text information. In addition, the system and method allows for quick access to medical and other personal information / data specific to registered users and uses that information to enable emergency responders to respond more efficiently. In addition, the system and method make it possible to alert people in the vicinity of saddle-shaped registered users that an emergency has occurred. Thus, the system and method for providing emergency response via a wireless system allows rescue and instructions to be sent to registered users quickly and effectively.

  While embodiments have been illustrated and described in the drawings and foregoing description, such illustration and description are to be considered illustrative and not restrictive in character, and are merely exemplary embodiments. Is illustrated and described, and it is desired that all changes and modifications falling within the spirit of the invention be protected. Applicants provide descriptions and figures that are intended as examples of the disclosed embodiments, which are to be construed as including or suggesting a disclosure limitation to those embodiments. Is not intended.

1 is a functional block diagram of a wireless system for providing emergency response according to one embodiment of the invention. FIG. 2 is a functional block diagram of the exemplary mobile transceiver assembly of FIG. 2 is a flow diagram of an emergency response routine that may be performed utilizing elements of the wireless system of FIG. FIG. 3 is a further functional diagram of a system according to the invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 Wireless system 12 Operation center 14 Communication interface 16 Integrated telephone computer terminal 18 Database processing facility 20 Mobile transceiver assembly 22 RF network 24 Data storage device 26 Facility controller 28 External database 30 Mobile transceiver assembly controller 32 GPS reception Machine 34 RF transceiver 36 Keypad 38 Emergency call device 40 Speaker 42 Microphone 44 Display device 46 Siren device 48 Battery

Claims (25)

A system for providing emergency response over a radio frequency link,
A radio network transceiver configured to receive and transmit radio frequency signals over the radio frequency link;
A positioning receiver configured to receive a positioning signal from the positioning transmitter;
An emergency call device configured to generate an emergency call signal upon activation by a registered user of the mobile transceiver assembly and configured to transmit the emergency call signal via the wireless network transceiver When,
A processing device operably coupled to the wireless network transceiver, the positioning receiver, and the emergency call device, and including a memory operably coupled to the processing device of the mobile transceiver assembly controller. A mobile transceiver assembly controller; and
A mobile transceiver assembly including:
An operation center operably coupled to the mobile transceiver assembly via the radio frequency link;
A data storage device and a facility controller operably coupled to the data storage device, wherein the data storage device stores personal data associated with the registered user of the mobile transceiver assembly, and the facility A control device includes a processing device and a memory operably coupled to the processing device of the facility control device, wherein the facility control device receives the personal data of the registered user in response to receiving the emergency signal. A database processing facility adapted to search;
An integrated telephone computer terminal operably coupled to the facility controller and adapted to allow an operations center attendant to initiate an emergency response action upon receipt of the emergency call signal;
A communication interface operably coupled to the data processing facility and the integrated telephone computer terminal and adapted to allow communication between the integrated telephone computer terminal and the mobile transceiver assembly and emergency responder When,
A system comprising an operation center including   The system of claim 1, further comprising an external database operably coupled to the facility controller, wherein the external database is configured to store personal data associated with a plurality of registered users. The mobile transceiver assembly further comprises:
A keypad coupled to the mobile transceiver assembly controller and adapted to allow the registered user to communicate literally with the operations center attendant;
Coupled to the mobile transceiver assembly controller to send audible instructions from the operations center attendant to the registered user and to send audible alarms to persons in the vicinity of the mobile transceiver assembly An adapted speaker,
A microphone coupled to the mobile transceiver assembly controller and adapted to allow the registered user to audibly communicate with the operations center attendant;
A display device coupled to the mobile transceiver assembly and adapted to display instructions from the operations center attendant to the registered user;
The system of claim 1.   The system of claim 1, wherein the personal data includes a registered user identifier and medical data.   The system of claim 1 including a biometric device for identification of a fingerprint associated with a medical record.   The system of claim 1, wherein the emergency call signal includes an identifier and a geographic location of the mobile transceiver assembly.   The system of claim 1, wherein the emergency response action includes dispatching an emergency responder.   The system of claim 1, wherein the emergency response action comprises establishing a full duplex voice channel between the operations center attendant and the registered user.   The system of claim 1, wherein the emergency response action comprises activating the audible alarm.   The system of claim 1, wherein the positioning receiver is selected from the group consisting of a global positioning satellite receiver and an arrival time estimation device. A method for providing emergency response via a wireless system, the wireless system comprising a mobile transceiver assembly operably coupled to an operations center via a radio frequency link, the mobile transceiver The assembly includes a mobile transceiver assembly controller, the method comprising:
Receiving a geographical location of the mobile transceiver assembly by a location receiver of the mobile transceiver assembly;
Detecting operation of an emergency call device of the mobile transceiver assembly;
In response to the activation, an emergency call signal is transmitted to the operations center;
Responsive to a data poll, the mobile transceiver assembly identifier and geographic location being transmitted to the operations center;
Full duplex between the mobile transceiver assembly and the integrated telephone computer terminal of the operations center in response to an emergency response action initiated by an operations center attendant located in the integrated telephone computer terminal Allowing a communication link to be established;
And the full-duplex communication link enables communication between a registered user of the mobile transceiver assembly and the operations center attendant.   The method of claim 11, further comprising allowing an audible alarm to be generated via a speaker of the mobile transceiver assembly.   The method of claim 11, further comprising allowing instructions from the operations center attendant to be displayed to the registered user via a display device of the mobile transceiver assembly.   12. The method of claim 11, wherein causing the emergency call signal to be transmitted to the operations center comprises causing the radio network transceiver of the mobile transceiver assembly to transmit the emergency call signal.   The step of receiving the geographic location of the mobile transceiver assembly includes receiving the geographic location by a global positioning satellite receiver operably coupled to the mobile transceiver assembly controller. The method described.   The method of claim 11, wherein the mobile transceiver assembly controller includes a processing device and a memory operably coupled to the processing device of the mobile transceiver assembly. A method for providing emergency response via a wireless system, the wireless system comprising a mobile transceiver assembly operably coupled to an operations center via a radio frequency link, the mobile transceiver The assembly includes a mobile transceiver assembly controller, the operations center includes a facility controller, and the method includes:
Receiving an emergency call signal from the mobile transceiver assembly;
Transmitting a data poll requesting an identifier and location of the mobile transceiver assembly to the mobile transceiver assembly;
Receiving the identifier and the geographic location of the mobile transceiver assembly;
Retrieving an identifier and medical data associated with a registered user of the mobile transceiver assembly based on the identifier of the mobile transceiver assembly;
Allowing the identifier and medical data and the geographical location to be transmitted to the integrated telephone computer terminal of the operations center;
Including methods. further,
Retrieving geographic data and 911 jurisdiction data based on the geographic location of the mobile transceiver assembly;
Allowing the geographic data and 911 jurisdiction data to be transmitted to the integrated telephone computer terminal of the operations center;
The method of claim 17 comprising:   In addition, a full-duplex communication link is established between the mobile transceiver assembly and the integrated telephone computer terminal in response to an emergency response action initiated by an operations center attendant located at the integrated telephone computer terminal. The method of claim 17, wherein the full-duplex communication link enables communication between the registered user of the mobile transceiver assembly and the operations center attendant.   The method of claim 19, further comprising causing an audible alarm to be generated through a speaker of the mobile transceiver assembly.   20. The method of claim 19, further comprising causing instructions from the operations center attendant to be displayed to the registered user via a display device of the mobile transceiver assembly.   20. The method of claim 19, further comprising steps for allowing audible instructions to be broadcast to the registered user via a speaker of the mobile transceiver assembly.   20. The method of claim 19, further comprising: transmitting the location of the mobile transceiver assembly and the identifier and medical data of the registered user to an emergency responder.   The method of claim 19, wherein retrieving identifiers and medical data associated with the registered user comprises retrieving identifiers and medical data from a data storage device coupled to the facility controller.   Receiving the identifier and the geographic location of the mobile transceiver assembly includes receiving the identifier and the geographic location from a radio network receiver of the mobile transceiver assembly; The method of claim 17, wherein the geographic location is detected by a global positioning satellite receiver operably coupled to the mobile transceiver assembly controller.

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