JP2006338386A - Parking lot management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a parking lot management system capable of smoothly performing parking lot operation by correctly collecting fees even when a parking stub is lost. <P>SOLUTION: The parking lot management system is installed at a parking facility and is provided with an imaging means for imaging the state of a vehicle when entering a parking lot, a management center installed separately from the parking facility, a parking recording means which allows the management center side to record the communicated image and an entry time of a vehicle in association with each other, a management medium handling means for issuing or reading a management medium, a settlement means for collecting a parking fee, a user specifying means for specifying a corresponding user when the management medium is lost, a parking lot managing means for managing the entrance/exit of a vehicle in the parking lot, and a control means for remotely controlling at least the management medium handling means, the settlement means, the user specifying means and the parking lot managing means. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a management system in a parking lot where a vehicle (automobile) is parked, and in particular, parking management that can cause a corresponding vehicle to be issued when a normal delivery is impossible due to a lost parking ticket. About the system.

  In the ticketing type mechanical parking lot, after the vehicle is put into the entrance / exit, the car is automatically carried by the machine and stored in the empty parking area, while the parking ticket is issued to the user by the ticketing machine. Is done. And when a vehicle is received, the parking vehicle is called and the parking fee is settled by setting a parking ticket in the settlement machine.

    In the above case, if the user loses the parking ticket, in a mechanical parking lot, it is generally impossible to go to the place where the car is stored, and it is difficult for the user to check his / her own vehicle.

  The parking ticket records the entry time and the parking position where the vehicle is stored, in a manner that can be read by the computer. Issue a car order and issue the car. Therefore, if the parking ticket handed over to the user is lost, the parking position becomes unknown, and it is very difficult to leave the user's car. In particular, when the size of the parking lot increases, it takes a very long time for the user to check out the stored car from one end and check the user, and the function of the parking lot is paralyzed.

In order to eliminate the trouble caused by the loss of such a parking ticket, a parking position display device for displaying the parking position of the vehicle, a clock for instructing the warehousing time, and the vehicle as shown in Patent Document 1 have been conventionally used. In the case of a lost parking ticket, switch the video device to playback, stop the monitor TV screen, repeat the search, search for the target vehicle, There are some which read the parking position, the warehousing time, etc. from the display of the screen and perform the warehousing process. In many of these parking facilities, a manager or an operator of the facility is stationed. Also, in the case where the manager of the facility or the operator is not resident, it is usual to deal with a very time-consuming method when the user loses the parking ticket. For example, after a user calls a manager or the like of a parking facility, a method of paying a fee for using the facility all day or remittance to the manager is taken.
Japanese Utility Model Publication No. 53-1790

  As described above, in a conventional parking facility in which a manager or an operator of the facility is resident, the facility operation cost is very high. Further, in the case where the manager of the facility or the operator is not resident, the response when the user loses the parking ticket takes a very long time, or in the worst case, the delivery is impossible. In addition, when a user loses a parking ticket, it is inaccurate and cumbersome to pay a fee for using the facility all day, or to remit money separately to an administrator.

  Further, according to the method disclosed in the Japanese Utility Model Publication No. 53-1790, even if the parking ticket is lost, it is possible to check whether or not the vehicle is own by simply operating the video device and viewing the image displayed on the monitor TV. Must be carried out for each vehicle successively, and the larger the parking lot, the larger the number of images to be searched.

  The first object of the present invention is that even when a management medium such as a parking ticket is lost, an accurate parking fee can be received by an operation from a remote management center, and when the management medium is a parking ticket, The object is to provide a parking management system that can reissue a parking ticket.

  A second object of the present invention is to provide a parking lot management system that does not require a manager or an operator to be stationed at a site where parking facilities are installed.

  In order to achieve the above object, the present invention is a parking lot management system comprising a parking facility, a management center installed separately from the parking facility, the parking facility, and a state when the vehicle is stored Image pickup means for picking up images, management medium handling means for issuing or reading a management medium for grasping the use situation of parking equipment, payment means for collecting parking charges, and parking equipment management for managing vehicle entry / exit Means, a parking facility or a management center, and a warehousing recording unit that records the image data captured by the imaging unit in association with the warehousing time data of the vehicle, and a user identifying unit that identifies a user who uses the parking facility And a management medium handling means provided at the management center and installed at least in the parking facility, a settlement means, a user specifying means, and a parking facility management means. And control means for septum control, between the control center and the parking, in which a data communication means for communicating data of each of the units. In addition, when it is assumed that there is no manager, the management center is provided with means for grasping the operation state for the purpose of constantly monitoring the state of the parking facility.

  In this parking lot management system, when the management medium is lost, the management center controls the user identifying means to identify the user based on the image data and the warehousing time data, and when the user is identified. The parking facility management means is controlled to settle the parking fee and issue the vehicle. Therefore, when the management medium is lost, the user specifying means specifies the user only by inputting that the management medium has been lost to the parking facility management means, so that the parking fee can be settled and the vehicle issued. Is done. As a result, shipping can be performed.

  In the present invention, when specifying a user, a method of collating a vehicle number, or specifying a user or a vehicle used by the user, such as imaging data of the user's face, is adopted to improve a user's specific accuracy. ing.

  According to the present invention, since it is not necessary to have a facility manager or an operator stationed at the site where the parking facility is installed, the operation cost can be reduced.

  In addition, even if there is a parking facility manager or operator who is not stationed locally, even if the user loses a parking ticket or other management medium, the parking fee can be accurately collected, and the user If the management vehicle is a parking ticket, you can give and receive benefits and special services (such as discounted charges) that accompany the management medium by reissuing the parking ticket. It is.

  Hereinafter, the present invention will be described in detail based on specific embodiments. FIG. 1 is a plan view showing an overall configuration of a parking lot according to the present invention. In this figure, reference numeral 100 denotes a parking lot housing, and a vehicle entry / exit space 101 is defined on the first floor portion of the parking lot housing 100. A parking position area 24 is provided in the entrance / exit space 101, and an automatic door 23 is installed at the entrance / exit 25 so as to be automatically opened and closed. A first camera 1, an operation panel 22 for operating the parking facility, and an IP telephone set 14 for making a telephone call to the management center (later) are installed on the outside side of the entrance / exit 25 of the parking facility. Yes. Also, a fully automatic checker 9 for paying and paying a parking fee and a ticketing machine 10 for issuing a parking ticket when the vehicle is stored are installed near the entrance 25 of the parking facility. This ticket-issuing machine 10 may be integrated with the fully automatic checkout machine 9, and instead of the ticket-issuing machine 10, a medium having user information such as a credit card, IC card, cash card, debit card, ID The reader may be capable of reading information such as a tag, and in this case, the reader may be configured integrally with the fully automatic settlement machine 9. Inside the loading / unloading space 101, there are a second camera 2 installed near the innermost center position of the loading / unloading space 101 and the innermost corner of the loading / unloading space 101 (in this embodiment, the innermost left corner). ) And the fourth camera 4 installed at the entrance / exit side corner of the entrance / exit space 101 (in this embodiment, the entrance / exit side right corner), respectively.

  The first to fourth camera communication controllers 5, 6, 7 for communicating the captured image data via a communication line (or network) to the first to fourth cameras 1, 2, 3, 4 respectively. , 8 are attached. Since the second camera 2 is installed near the innermost central position of the loading / unloading space 101, it picks up the vehicle coming in from the front, and in particular picks up the vehicle number and the face of the user (driver). It is installed to do. As for the user's face, the first camera 1 captures an image of the user's face when the warehousing operation is performed at the time of warehousing, or when the ticket issuing process or the reading process is being performed. You may install so that the number of a vehicle may mainly be imaged. The camera communication controller has a built-in clock function, and obtains image data captured by the first to fourth cameras 1, 2, 3, and 4 and time information at the time of capturing.

  In addition, a parking facility control panel 13 for controlling various operations in the parking facility is installed at a predetermined position in the loading / unloading space 101. When the parking facility is an underground type, this parking facility control panel 13 is usually installed in an underground parking room. The parking facility control panel 13 includes a settlement machine communication controller 11 that controls communication between the fully automatic settlement machine 9 including the ticket issuing machine 10 and the management center, and various control devices in the parking facility and communication lines. It has a hub 15 that switches and controls communication paths, and a router 16 that establishes communication paths between various control devices in the parking facility and communication lines.

  FIG. 2 is a block diagram showing a connection circuit configuration of various control devices in the parking facility, a connection circuit configuration of various control devices in the management center, and a connection configuration between the parking facility and the management center. As shown in FIG. 2, the first to fourth cameras 1, 2, 3, and 4 are connected to the hub 15 via the first to fourth camera communication controllers 5, 6, 7, and 8, respectively. Has been. The ticket issuing machine 10 is connected to a fully automatic settlement machine 9, and the fully automatic settlement machine 9 is connected to a hub 15 via a settlement machine communication controller 11. The parking facility control panel 13 is connected to the hub 15 via a parking lot management / remote monitoring controller 12. The IP telephone 14 is directly connected to the hub 15. The hub 15 is connected to the communication infrastructure 17 via the router 16. The communication infrastructure includes various networks such as public lines and the Internet.

  The management center monitors the operating state of the parking facility, and performs communication connection between the central monitoring controller 20 that executes management processing and the IP phone 14 on the parking facility side. A telephone 21 is provided. The central monitoring controller 20 and the IP telephone 21 are each connected to a hub 19 that switches communication paths, and the hub 19 is connected to a communication infrastructure 17 such as the Internet via a router 18.

  On the parking facility side, a storage means as a warehousing recording means for associating and recording image data at the time of warehousing and warehousing time information is provided in the parking lot management / remote monitoring controller 12 (not shown), Via the communication infrastructure 17, communication with the central monitoring controller 20 of the management center is possible. With such a configuration, a parking lot management system including a parking facility and a management center is constructed.

  As for the warehousing recording means, instead of recording the image data and the warehousing time information of the vehicle in the storage means provided in the parking lot management / remote monitoring controller 12 on the parking facility side, central monitoring on the management center side is performed. A storage means may be provided in the controller 20 to record the image data and the warehousing time information of the vehicle by communication from the parking facility side, and to record both on the parking facility side and the management center side. Also good.

  Further, this storage means may be provided separately from the parking lot management / remote monitoring controller 12 on the parking facility side and separately from the central monitoring controller 20 on the management center side.

  The operation of the parking lot management system having the above configuration will be described below. In this operation description, the processing operation at the time of warehousing will be described first. FIG. 3 is a flowchart for explaining an example of the warehousing process operation in the parking lot management system of the present embodiment. When starting the warehousing operation of the vehicle, the operation panel 22 is operated by the customer, and the warehousing process is activated (step ST1). Next, the first camera 1 installed on the operation panel images the user (step ST2). At this time, the first camera 1 can set the imaging angle by performing a tilting operation or a panning operation so that the user's face enters the imaging target. In some cases, a property that identifies the identity of the user, such as a driver's license or passport, may be imaged together. The first camera 1 and the first communication controller 5 send the image data obtained by the imaging as described above to the parking lot management / remote monitoring controller 12 together with the time information when the imaging was performed, and store it. These data are sent to the central monitoring controller 20 of the management center and can be stored there.

  As a result of the warehousing operation, the automatic door 23 of the parking facility is opened, and the vehicle is ready to enter (step ST3). Accordingly, the vehicle enters the storage / exit area 101 by the user's driving and reaches the parking fixed position 24 (storage operation) (step ST4). At any point during the warehousing operation until the vehicle reaches the parking fixed position 24, the second to fourth cameras 2, 3, and 4 capture the vehicle and the driver, and the image data obtained thereby is The information is stored in the parking lot management / remote monitoring controller 12 together with the time information when the image is taken (step ST5). After the user leaves the entry / exit area 101, the parking lot management / remote monitoring controller 12 confirms the safety of the parking facility (step ST6), and then the user operates the operation panel 22 (step ST7). ), The automatic door 23 is closed (step ST8). Next, the ticket issuing machine 10 issues a parking ticket (step ST9), and a series of warehousing processing operations is completed.

  Next, the processing operation at the time of delivery will be described. FIG. 4 is a flowchart for explaining an example of the exit processing operation in the parking lot management system of the present embodiment. At the start of the vehicle exit operation, the operation panel 22 is operated by a customer who wishes to leave the vehicle. When the user has a parking ticket (step ST11), the user inserts the parking ticket into the fully automatic checkout machine 9, the parking ticket is taken in and the charge is calculated (step ST12), and then the charge Is settled (step ST13). When the fee is settled, the fully automatic settlement machine 9 communicates the tray number (or shelf number) corresponding to the exit request to the parking lot control panel 13 (step ST14). Thereby, the parking lot control board 13 calls out the designated tray automatically (step ST15), and this performs the delivery (step ST16), and the delivery operation is completed.

  On the other hand, in the process of step ST11, when there is no parking ticket (is lost), the management center recognizes that the parking ticket has been lost by making a telephone contact to the management center (step ST17). As a means for the user to contact the management center, a fixed telephone, a mobile telephone, an IP telephone, and the like are conceivable. In the above telephone communication, the items to be communicated by the user include rough entry time, own vehicle type, vehicle color, vehicle number, etc., and these items are communicated to the staff of the management center (step ST18). In addition to telephone contact, for example, the operation panel 22 may be provided with data input means, and items such as the vehicle number input by the user from the data input means may be sent to the management center. In response to this notification, the central monitoring controller 20 accesses the parking lot management / remote monitoring controller 12 by the operation of the center equipment by the staff of the management center, and the target vehicle is searched from the entry / exit data. (Step ST19). After confirming the target vehicle, the clerk compares the image of the user shown in the first camera 1 with the image of the user photographed at the time of warehousing and confirms whether they are the same person (step ST20).

  After that, when it is determined that the staff is necessary, the user is requested to present the license / key to the first camera 1 installed on the operation panel 22 and recorded (step ST21). In this case, instead of presenting the license and imaging the camera, the operation panel 22 may be provided with image reading means, and the user's license may be read and recorded by the image reading means. In the process of step ST21, voice can be recorded together. Next, when it is determined in step ST22 that the vehicle is the vehicle owner, the clerk inputs the warehousing time / tray number (shelf number) to the central monitoring controller 20 (step ST22). Then, the input data is communicated and transmitted from the central monitoring controller 20 to the parking lot management / remote monitoring controller 12, so that the fully automatic checker 9 displays a charge (step ST23). Thereafter, the process proceeds to step ST13 and the subsequent steps, and a series of exit processing operations are performed.

  Note that in step ST21, the user who is currently operating the operation panel 22 (at the time of delivery) may be imaged by the first camera 1 instead of the recording of the license / key described above. Image data obtained by this imaging is sent to the management center. The central monitoring controller 20 of the management center includes user specifying means for specifying a user by collating face image data. The central monitoring controller 20 of the management center collates the image data of the user previously captured at the time of vehicle entry with the user specifying means and the image data of the face communicated from the parking facility side at this time when the user enters the store. It is determined whether or not the same at the time of delivery. And when a user is specified by this determination result, it transfers to the process of step ST22.

  As described above, the vehicle unloading operation is executed.

    In the parking lot management system, there is no need to have a facility manager or operator stationed at the site where the parking facility is installed, and the operation cost can be reduced.

  In addition, even if a parking facility manager or operator is not stationed locally and the user loses the parking ticket or other management medium, the parking fee can be collected accurately, You can specify a car to be issued, and if the management medium is a parking ticket, you can give and receive benefits and special services (such as fee discounts) attached to the management medium by reissuing the parking ticket. The profit of equipment operation can be improved and the dissatisfaction of the user can be solved.

  In addition, parking facilities where managers or operators of the parking facilities are not stationed locally, and by remotely monitoring them with cameras, improve the security of facilities, suppress criminal acts, and improve user manners. Can do.

  Furthermore, if the parking ticket is lost, the identity of the vehicle can be confirmed by operating the control panel or by contacting the management center by telephone provided in the parking facility, and the vehicle can be found in a short time based on the result. The identity verification can be performed automatically or with a simple operation procedure, which is convenient for the user.

It is a top view which shows the whole structure of one Embodiment of the parking system which concerns on this invention. It is a block diagram which shows the connection circuit structure of the various control apparatuses in the parking facility of the said embodiment, the connection circuit structure of the various control apparatuses in a management center, and the connection structure between a parking facility and a management center. It is a flowchart explaining an example of the warehousing process operation in the parking lot management system of the embodiment. It is a flowchart explaining an example of the leaving process operation | movement in the parking lot management system of this Embodiment.

Explanation of symbols

1, 2, 3, 4 Cameras 5, 6, 7, 8 Camera communication controller 9 Fully automatic payment machine 10 Ticket issuing machine 11 Payment machine communication controller 12 Parking lot management / remote monitoring controller 13 Parking equipment control panel 14 IP telephone 20 Central monitoring controller 22 Operation panel 23 Automatic door 24 Parking fixed position area 25 Entrance / exit 100 Parking lot housing 101 Entry / exit space

Claims (8)

A parking facility and a management center installed separately from the parking facility;
An image pickup means provided in the parking facility for picking up an image of the state when the vehicle is received, a management medium handling means for issuing or reading a management medium for grasping a use situation of the parking facility, and a settlement for collecting a parking fee. Means, and parking facility management means for managing the loading and unloading of vehicles,
The parking facility or the management center, the warehousing recording unit that records the image data captured by the imaging unit and the warehousing time data of the vehicle in association with each other, the user identifying unit that identifies the user who uses the parking facility,
Control means provided in the management center, and remotely controlling at least management medium handling means installed in the parking facility, settlement means, user specifying means, and parking facility management means,
A data communication means for communicating data of each means between the parking facility and the management center,
When the management medium is lost, the management center controls the user specifying unit to specify the user based on the image data and the warehousing time data, and controls the parking facility management unit when the user is specified. A parking lot management system characterized by paying off the parking fee and issuing the vehicle.   2. The parking lot management system according to claim 1, wherein the image pickup means picks up at least one of the number of the vehicle to be stored and the face of the driver when the vehicle is stored.   3. The parking lot management system according to claim 2, wherein the user specifying means specifies the user based on at least one of the vehicle number data received and the image data of the driver's face.   The parking facility is provided with a face imaging means for imaging the user's face, and the user specifying means collates the face image data captured by the face imaging means with the face image data of the warehousing recording means. The parking lot management system according to claim 3, wherein:   The parking facility is provided with a data input means for the user to input data, and the user specifying means specifies the user by checking the vehicle number input by the user from the data input means and the vehicle number data of the warehousing recording means. The parking lot management system according to claim 3, wherein:   6. The parking lot according to claim 4, wherein the parking facility is provided with an image reading means, and the user specifying means specifies the user based on the user's license read from the image reading means. Management system.   The parking management system according to claim 1, wherein the management medium is a parking ticket issued by the management medium handling means. The parking lot management system according to claim 1, wherein the management medium is a medium having user information read by the management medium handling means.

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