JP2006331298A - Task management system, task management method, program, and recording medium - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To easily obtain task problems even in task management which imposes a loose constraint on an operation process in research and development or the like. <P>SOLUTION: A task management system is provided with a task management part 31 for registering and managing tasks, a message management part 32 for registering and managing messages such as arguments and contact related to the tasks in relation with the tasks, a document management part 33 for registering and managing documents related to the tasks in relation with the tasks, and a task evaluation part 34 for detecting and displaying task problems from the features or the like of the messages. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a system, management method, program, and recording medium for business management, and in particular, a system, management method, program, and recording medium for managing a business that does not always work according to a predetermined method such as research and development. It is about.

  Conventionally, a workflow management system and a project management system are known as typical systems for business management. The former manages information necessary for performing work such as a person in charge of each work and work deadline based on a work procedure (workflow) of a series of work defined in advance, and the series of work among a plurality of users. It supports the performance of work. Used in manufacturing management, personnel management, etc. The latter supports the project execution by displaying the entire project process and the individual work process of the person in charge on each terminal device of the project manager and each person in charge. Used when managing work on a project basis. These systems are mainly intended to manage the progress of workers and the amount of work performed by personnel, and are used on the premise that the work can proceed based on a plan established in advance.

  On the other hand, unlike manufacturing management, personnel management, etc., it is not so important to follow a certain way of proceeding in some operations. For example, this includes research and development. In such operations, the plan is often changed many times, or only a rough plan is created. For this reason, the above workflow management system and project management system are often unsuitable because the restrictions on how to proceed are too strong. For business management such as research and development, it is necessary to use a management system with less restrictions.

  As a typical management system with less restrictions, Patent Document 1 proposes an information management / sharing system having a task management function capable of setting a task at any time without strict planning. The main purpose of the present invention is to provide functions necessary for group activities, to reduce the burden of schedule adjustment and to implement smooth meetings, etc., and the task status display is in three stages ("Adjustment" "Medium", "In Progress", and "Completed").

In order to make the task status more specific, Patent Document 2 proposes an organization activity analysis apparatus that can easily grasp the activity status of the entire organization. The main purpose of the present invention is to grasp and analyze the organization activity, and to grasp the activity status of the organization based on the measure of the organization activity derived from the individual activity activity and the interrelationship.
JP 2000-181956 A JP 2002-83090 A

  However, the above invention has the following problems.

  Patent Document 1 has a problem that it is impossible to grasp a specific state such as a task status because the task status is displayed only in three stages as described above.

  Patent Document 2 uses the organizational activity as a scale for grasping the state of the task as described above. However, what is important in task management in research and development is not whether the activity is high or low, but a problem in performing the task. There is a problem that the measure of organizational activity is inappropriate for task management in such business.

  In view of this, an object of the present invention is to make it easy to grasp a problem of a task by using a message or document information related to the task.

  The invention described in claim 1 is a task management system capable of registering a plurality of tasks to be implemented as tasks as tasks, task management means for registering and managing tasks in association with each other, and registration by the task management means And message management means for registering and managing messages such as discussions and communications related to the managed task in association with the task, and the problems of the task based on the characteristics of the messages registered and managed by the message management means And a task evaluation means for detecting and displaying.

  A second aspect of the present invention is the task management system according to the first aspect, further comprising a document management unit that registers and manages a document related to a task registered and managed by the task management unit in association with the task. It is characterized by.

  According to a third aspect of the present invention, in the task management system according to the first or second aspect, the task evaluation unit may update the frequency of the task registered and managed by the task management unit or a document associated with the task, or The problem of the task is detected based on the number of messages, the creation frequency, or the number of creations.

  According to a fourth aspect of the present invention, in the task management system according to any one of the first to third aspects, the color, density or shape of the task display is changed according to the detected problem of the task, and the task It is characterized by displaying the problem in a visually recognizable form.

  According to a fifth aspect of the present invention, there is provided a task management method capable of registering a plurality of various tasks to be carried out in business as tasks, a task management step for registering and managing tasks in association with each other, and the task management step. A message management process for registering and managing messages such as discussions and communications related to a registered and managed task in association with the task, and a problem of the task from the characteristics of the message registered and managed by the message management process And a task evaluation step for detecting and displaying.

  The invention described in claim 6 is the task management method according to claim 5, further comprising a document management step of registering and managing a document related to the task registered and managed by the task management step in association with the task. It is characterized by.

  A seventh aspect of the present invention is the task management method according to the fifth or sixth aspect, wherein the task evaluation step includes the update frequency of the task registered and managed by the task management step, or a document associated with the task, or The problem of the task is detected based on the number of messages, the creation frequency, or the number of creations.

  The invention according to claim 8 is the task management method according to any one of claims 5 to 7, wherein the task evaluation step sets a color, density, shape, or the like of the task display according to the detected task problem. It is changed, and the problem of the task is displayed in a form that can be easily recognized visually.

  The invention described in claim 9 is characterized in that a program causes a computer to implement the task management method according to any one of claims 5 to 8.

  A tenth aspect of the present invention is a computer-readable recording medium in which the program according to the ninth aspect is recorded.

  According to the present invention, since the problem of the task is detected and displayed using the message and document information related to the task, the task can be managed even in task management with less restrictions on how to proceed with work such as research and development. It becomes easy to grasp the problem.

  The present invention relates to a task management system, a task management method, a program, and a recording medium. Here, an embodiment according to the task management system will be described with reference to the drawings.

  First, functions of the task management system according to the embodiment of the present invention will be described. FIG. 1 is a functional block diagram of the task management system.

  The task management unit 11, the message management unit 12, and the task evaluation unit 13 are configured. The task management unit 11 corresponds to the task management unit of the present invention, the message management unit 12 corresponds to the message management unit of the present invention, and the task evaluation unit 13 corresponds to the task evaluation unit of the present invention.

  The task management unit 11 will be described. The task management unit 11 registers and manages tasks in association with each other. More specifically, when a new task is generated when the business progresses, the user inputs, for example, a task name, a person in charge name, a registration date, and the like to register the task. The user may be a person in charge of a task or an administrator. When registered, a task ID is assigned and stored with the task. As shown in FIG. 4, the tasks are managed by grouping, for example, for the same laboratory or similar research and development themes. If there is a change in the task content or the person in charge, the changed content is input and updated. By registration and update, the latest task information is recorded in the task management unit 11.

  The message management unit 12 will be described. The message management unit 12 registers and manages messages such as discussions and communications related to a task in association with the task. For example, when a user registers the result of a discussion about a task, the task ID, message content, creator name, registration date, etc. are input and registered as a message. When registered, a message ID is assigned and stored with the message. Messages are managed in association with related tasks based on task IDs.

  The task evaluation unit 13 will be described. The task evaluation unit 13 detects and displays the problem of the task from the characteristics of the message associated with the task. In other words, refer to the task data and related message data, determine whether there is a problem based on a predetermined calculation, change the task display font, size, color, etc. To display.

  Next, the operation of the task management system according to the present invention will be described. FIG. 2 is a flowchart of processing executed in the task management system.

  When the task is registered in the system by the user, the task management unit 11 stores the task name, the person in charge, the registration date, and the like together with the task ID (step S21). When a change occurs in the plan and the task is changed (step S22 / YES), the change content is input and updated (step S23). When not changing (step S22 / NO), it progresses to message registration. Then, when the user registers a message such as discussion or communication related to this task in the system, the message registration unit 12 stores the message content, the creator, the registration date, etc. in association with the task ID together with the message ID (step) S24). When the task is changed after message registration (step S25 / YES), the task is updated (step S26). When not changing (step S25 / NO), it progresses to task evaluation. In this way, tasks and messages are added as needed as work progresses. Next, the task evaluation unit 13 evaluates the task based on the data from the task management unit 11 and the message management unit 12, that is, detects a problem (step S27). Then, task display is performed based on the evaluation (step S28).

  The detection of task problems in the task evaluation unit 13 will be described. The detection of the problem is performed by determining the presence or absence of the problem using the two elements of planning and communication. The task update frequency is used for problem detection from the planning viewpoint, and the message creation frequency for each person in charge is used for problem detection from the communication viewpoint.

  The update frequency of the task represents how much the update of the person in charge including the contents of the task and the number of persons in charge is performed. If the task update frequency is higher than the average task update frequency, it is determined that there is a problem in the plan. For example, there is a problem when the task update frequency ÷ average task update frequency> 1.2.

  The message creation frequency for each person in charge represents how much the person in charge has created the message. When one person in charge is prominently creating messages frequently, it is judged that there is a communication problem when the variation is extremely large. For example, there is a problem when the standard deviation of the message creation frequency ÷ the standard deviation of the average message creation frequency> 1.2.

  The display of tasks based on the evaluation will be described. When it is determined that there is a problem in one or both of the two elements, the color, density, shape, etc. of the task display are changed. For example, when there is a problem in the plan, the task display font is changed and displayed. When there is a problem in communication, the task display is enlarged and displayed. The display can be changed by color, density, blinking, etc. in addition to the above shape. FIG. 4 shows an example of task display. Task (3)-(A) 41 has a different plan because it has a plan problem, and task (2) 42 has a larger communication size because of a problem with communication. Is displayed.

  Next, functions of the task management system provided with the document management unit according to the present invention will be described. FIG. 3 is a functional block diagram of the task management system.

  A task management unit 31, a message management unit 32, a document management unit 33, and a task evaluation unit 34 are included. The task management system differs from the task management system shown in FIG. 1 in that it has a document management unit 33 corresponding to the document management means of the present invention. Therefore, only the document management unit 33 will be described, and the rest will be omitted.

  The document management unit 33 registers and manages a document related to a task in association with the task. A document related to a task is a product of the task, and includes not only documents such as planning documents and reports but also experimental data. For example, when the user registers an intermediate report for a task, the task ID, document name, document content, creator name, registration date, etc. are entered and registered as a document. When registered, a document ID is assigned and stored with the document.

  Note that the task evaluation unit 34 detects and displays the problem of the task in consideration of not only the message associated with the task but also the associated document.

  As for the detection of problems performed by the task evaluation unit 34, the evaluation based on the task update frequency and the message creation frequency for each person in charge of the task is the same as in the other embodiments. The difference from the other embodiments is that the evaluation is performed from the viewpoint of results based on the number of messages and the number of documents related to the task. That is, the problem detection in the task evaluation unit 34 is performed by determining the presence or absence of a problem based on the three elements of planning, communication, and results.

  A description will be given of detection of a problem based on the number of messages and documents related to a task. Compare the number of messages with the number of documents, and if there are fewer documents for the message, it is judged that there are fewer results than discussion and communication and there are problems with the results. For example, there is a problem when the number of messages per document of the task (number of messages / number of documents) ÷ number of messages per document of average task (number of messages / number of documents)> 1.2.

  The task display when the task is determined to be problematic based on the evaluation is as described above. In this embodiment, since the determination is based on three elements, for example, when there is a problem in the plan, the task display font is changed, and when there is a problem in communication, the size of the task display is increased. If there is a problem with the result, the task display color is displayed in red.

  The embodiment described above is a preferred embodiment of the present invention, and the scope of the present invention is not limited to the above embodiment. Each function constituting the task management system of the above-described embodiment is programmed and written in advance in a recording medium, and the program recorded in the recording medium is stored in a memory or the like provided in the computer. By doing so, the object of the present invention is achieved. In this case, the program itself read from the recording medium realizes the functions of the above-described embodiment, and the program and the recording medium recording the program also constitute the present invention. In addition, the program includes a case where the functions of the above-described embodiment are realized by joint processing with an operation system, another application program, or the like based on an instruction of the program.

  The storage medium for storing the program is any one of a disk system such as a magnetic disk and an optical disk, a card system such as a memory card and an optical card, a semiconductor memory system such as ROM and RAM, and a tape system such as a magnetic tape. Form may be sufficient. In addition, the program stored in the storage device via the network may be directly provided from the server computer. In this case, the recording device of the server computer is also included in the recording medium of the present invention.

  In addition, various modifications can be made without departing from the scope of the present invention.

It is a functional block diagram of a task management system concerning an embodiment of the present invention. It is a flowchart of the process which the task management system which concerns on embodiment of this invention performs. It is a functional block diagram of a task management system concerning an embodiment of the present invention. It is an example of the task display which concerns on embodiment of this invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 11 Task management part 12 Message management part 13 Task evaluation part 31 Task management part 32 Message management part 33 Document management part 34 Task evaluation part

Claims (10)

In a task management system that can register multiple tasks to be carried out as tasks,
A task management means for registering and managing tasks in association with each other;
Message management means for registering and managing messages such as discussions and communications related to the tasks registered and managed by the task management means in connection with the tasks;
A task management system comprising: task evaluation means for detecting and displaying a problem of the task from characteristics of messages registered and managed by the message management means.   The task management system according to claim 1, further comprising a document management unit that registers and manages a document related to a task registered and managed by the task management unit in association with the task.   The task evaluation unit detects a problem of the task based on the update frequency of the task registered and managed by the task management unit, the number of documents or messages associated with the task, the creation frequency, or the number of people created. The task management system according to claim 1 or 2, characterized in that   The task evaluation means changes a color, density, shape, or the like of a task display according to a detected task problem, and displays the problem of the task in a form that can be easily visually recognized. The task management system according to any one of 1 to 3. In a task management method that can register multiple tasks as tasks, which should be carried out in business,
A task management process for registering and managing tasks in association with each other;
A message management process for registering and managing messages such as discussions and communications related to the task registered and managed by the task management process in association with the task;
And a task evaluation step of detecting and displaying a problem of the task from the characteristics of the message registered and managed by the message management step.   6. The task management method according to claim 5, further comprising a document management step of registering and managing a document related to the task registered and managed by the task management step in association with the task.   The task evaluation step detects a problem of the task based on the update frequency of the task registered and managed by the task management step, the number of documents or messages associated with the task, the creation frequency, or the number of people created. 7. The task management method according to claim 5 or 6, wherein:   The task evaluation step changes a color, density, shape, or the like of a task display according to a detected task problem, and displays the problem of the task in a form that can be easily visually recognized. The task management method according to any one of 5 to 7.   A program for causing a computer to execute the task management method according to any one of claims 5 to 8.   A computer-readable recording medium on which the program according to claim 9 is recorded.

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