JP2006319764A - Call terminal and display method thereof - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a call terminal which is excellent in operability and appropriately reports timing of start of an instruction (broadcast) by sequentially displaying explanations of the next key operation on a screen in parallel with a key operation during instruction and displaying the number of answered lines and the number of unanswered lines of an instruction lines on the screen every moment. <P>SOLUTION: The call terminal device has a key operation guidance means for sequentially displaying operation explanations to select the next key operation on the screen in parallel with the key operations of the instructions, calculating the number of answered lines and the number of unanswered lines of a plurality of instruction lines based on answer information of the instruction lines and sequentially displaying the number of the answered lines and the number of the unanswered lines for over from the start to the end of the instructions on the screen in order to enable a handling person to execute an order of key operations without wavering by displaying an explanation sentence of a key to be operated next in parallel with the key operation on the screen during key operations of simultaneous instructions (broadcast) and group instructions (broadcast). <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a call terminal device for commanding (broadcasting) to a plurality of command lines and a display method thereof. In particular, in parallel with a key operation at the time of command, a description of a key to be operated next is displayed on a screen. The present invention relates to a call terminal device that displays on the screen the number of responses of command lines and the number of unanswered calls for command calls, and a display method thereof.

  When performing operations such as simultaneous commands in a call terminal device having a conventional command function, a function key, a command line key, a call key for calling a line, a start key for starting a command (broadcast), etc. There is known one that uses a method of operating keys in a predetermined order from among a plurality of keys.

  In addition, a command (broadcast) is executed on a plurality of lines to be commanded from the call terminal device, and a line key lamp of the call terminal device is used to grasp whether a response has been made or not answered among the plurality of lines. A visual distinction was made from turning on or off.

  Furthermore, as disclosed in “Patent Document 1” (display control method of unanswered command line in simultaneous command terminal device), the conventional terminal device is configured to receive an unanswered command after the command operation from the terminal device is completed. By displaying only the line, the operator of the terminal device can recognize that a re-command is necessary, and the command status that has not been responded can be centrally managed.

In addition, the terminal device disclosed in “Patent Document 1” calls only an unanswered command line at the time of re-command, and does not call a command line that has responded once, so that the private branch exchange in which the terminal device is accommodated The load can be reduced.
Japanese Patent No. 3284022

  However, conventional call terminal devices, including those disclosed in “Patent Document 1”, cannot be operated unless the order of key operations is remembered at the time of command, and is not convenient for beginners. There are challenges.

  Also, the line lamp displays whether the command is responded or not responded, but when there are many command lines to be commanded, it is difficult to quickly recognize the number of responses and the number of unanswered Therefore, there is also a problem that the timing of starting the command (broadcasting) is not known.

  The present invention has been made in order to solve such problems. The first object is to improve the operability by sequentially displaying the description of the next key operation on the screen in parallel with the key operation at the time of command. Another object of the present invention is to provide a call terminal device and a display method thereof.

  In addition, a second object is to provide a call terminal device that appropriately notifies the start timing of a command (broadcast) by displaying the number of responses on the command line and the number of non-responses on the screen, and a display method thereof. It is in.

  In order to solve the above-described problem, a call terminal device according to the present invention is accommodated in a private branch exchange, and in a call terminal device that simultaneously calls a plurality of lines to execute a command (broadcast), in parallel with command key operation, It is characterized by comprising key operation guide means for sequentially displaying on the screen the operation explanation for selecting the key operation.

  The call terminal device according to the present invention is accommodated in a private branch exchange and selects the next key operation in parallel with the command key operation in the call terminal device that calls a plurality of lines simultaneously to execute a command (broadcast). For this reason, the key operation guidance means for sequentially displaying the operation description on the screen is provided, so that the next key operation can be easily executed from the operation description on the screen.

  Further, the key operation guide means according to the present invention calculates the number of responses and the number of unanswered command lines based on the response information of the command lines notified from the private branch exchange, and from the command start to the command end, The number of responses and the number of unanswered messages are sequentially displayed on the screen.

  The key operation guiding means according to the present invention calculates the number of responses and the number of unanswered command lines based on command line response information notified from the private branch exchange, and the number of responses from the start of the command to the end of the command. The number of non-responses is sequentially displayed on the screen, so that the handler can recognize the number of responses and the number of non-responses at a glance.

  Furthermore, the key operation guiding means according to the present invention is characterized by comprising storage means having an operation explanation data area for storing operation explanation data for selecting a key operation.

  Since the key operation guiding means according to the present invention includes the storage means having the operation explanation data area for storing the operation explanation data for selecting the key operation, the operation explanation of the next key is displayed on the screen in parallel with the key operation. Can be confirmed.

  The key operation guidance means according to the present invention is characterized by comprising control means having calculation means for calculating the number of responses of a plurality of command lines and the number of non-responses based on command line response information.

  Since the key operation guide means according to the present invention includes control means having calculation means for calculating the number of responses of a plurality of command lines and the number of non-responses based on the response information of the command lines, the target command line is a response Each time, the number of responses and the number of unresponses can be calculated and displayed on the screen.

  Further, the key operation guiding means according to the present invention comprises display control means for reading operation explanation data corresponding to key information by key operation from the storage means, and for reading out the calculation result from the calculation means and displaying it on the screen. It is characterized by that.

  Since the key operation guidance means according to the present invention includes the display control means for reading the operation explanation data corresponding to the key information by the key operation from the storage means and reading the calculation result from the calculation means and displaying it on the screen. Then, it is possible to display on the screen the explanation of the operation of the key to be operated next and the number of responses of the target command line and the number of non-responses.

  Further, the display method of the call terminal device according to the present invention is a display method for displaying the operation explanation of the operation key on the screen at the time of command, and based on the command key information, the simultaneous command, group command, unanswered recall A step S1 for displaying an explanatory note to select the key of the user, and a step S2 for displaying an explanatory note to the effect that the key for starting the call is operated corresponding to the key information of the simultaneous command, the group command or the unanswered recall. In response to the call start key information, step S3 for displaying an instruction to operate the command start key and to display an instruction to operate the command release key in response to the command start key information. Step S4 is provided.

  The call terminal device display method according to the present invention includes a step S1 for displaying an instruction to select a simultaneous command, a group command, and an unanswered recall key based on the command key information, and a simultaneous command, a group command. Or, in step S2 for displaying an explanation to operate the call start key corresponding to the key information of unanswered recall, and an explanation to operate the instruction start key corresponding to the call start key information. Is displayed, and step S4 is displayed corresponding to the command start key information and the instruction to operate the command release key, so that the next key operation can be easily performed from the screen operation description. Can be executed.

  Furthermore, the display method of the call terminal device according to the present invention is a display method for displaying the number of response lines and the number of unanswered lines on the screen at the time of command calling, wherein the number of command lines to be called is the number of unanswered calls and the number of responses. Is set to 0 and displayed on the screen. Step P2 for determining whether or not there is response information. Step P3 for subtracting the number of response information from the number of unresponses and adding the number of response information to the number of responses. And a step P4 for displaying the subtracted non-response count and the added response count on the screen, and a step P5 for determining whether or not the non-response count is zero.

  The call terminal display method according to the present invention includes a step P1 in which the number of command lines to be called is set to the number of unanswered calls, the number of responses is set to 0, and displayed on the screen; P2, subtracting the number of response information from the number of non-responses, step P3 for adding the number of response information to the number of responses, step P4 for displaying the subtracted non-response number and the added response number on the screen, and the number of non-responses Step P5 for determining whether or not it is 0, so that the handler can recognize the number of responses and the number of unanswered at a glance.

  The call terminal device according to the present invention is accommodated in a private branch exchange and selects the next key operation in parallel with the command key operation in the call terminal device that calls a plurality of lines simultaneously to execute a command (broadcast). For this reason, the key operation guidance means for sequentially displaying the operation description for the screen on the screen is provided, so that the next key operation can be easily executed from the operation description on the screen, and the operability and convenience can be appealed.

  Further, the key operation guide means according to the present invention calculates the number of responses and the number of unanswered command lines based on the response information of the command lines notified from the private branch exchange, and from the command start to the command end, Since the number of responses and the number of unanswered messages are sequentially displayed on the screen, the operator can recognize the number of responses and the number of unanswered at a glance, and can accurately grasp the timing of starting the command (broadcast).

  Further, since the key operation guiding means according to the present invention includes the storage means having the operation explanation data area for storing the operation explanation data for selecting the key operation, the operation explanation of the next key is performed in parallel with the key operation. Can be confirmed from the screen, and the key operation can be executed accurately even if the operation order is not remembered.

  Further, the key operation guide means according to the present invention includes a control means having a calculation means for calculating the number of responses of a plurality of command lines and the number of non-responses based on the response information of the command lines. The number of responses and the number of non-responses can be calculated and displayed on the screen every time the system responds, and the command (broadcast) start timing can be determined by recognizing the number of responses and the number of non-responses at a glance. it can.

  Further, the key operation guiding means according to the present invention comprises display control means for reading operation explanation data corresponding to key information by key operation from the storage means, and for reading out the calculation result from the calculation means and displaying it on the screen. Therefore, it is possible to display on the screen the explanation of the operation of the key to be operated next, the number of responses of the target command line and the number of non-responses, and appeal the ease of use.

  In addition, the display method of the call terminal device according to the present invention includes a step S1 for displaying an explanation to select a key for simultaneous command, group command, and unanswered recall based on the command key information, Corresponding to the key information of the group command or unanswered recall, step S2 for displaying an explanatory text indicating that the key for starting the call is operated, and indicating that the key for starting the command is operated corresponding to the key information for calling start. Step S3 for displaying an explanatory note and Step S4 for displaying an explanatory note for operating the command release key corresponding to the command start key information are provided. It can be executed easily, and operability and convenience can be appealed.

  Furthermore, the display method of the call terminal device according to the present invention determines whether or not there is response information in step P1 in which the number of command lines to be called is unanswered and the number of responses is set to 0 and displayed on the screen. Step P2 for subtracting the number of response information from the number of non-responses, step P3 for adding the number of response information to the number of responses, step P4 for displaying the subtracted non-response number and the added response number on the screen, Step P5 for determining whether the number is 0 or not, the handler can recognize the number of responses and the number of unanswered at a glance, and can accurately grasp the timing of starting the command (broadcast). .

  Embodiments of the present invention will be described below with reference to the accompanying drawings. FIG. 1 is a diagram showing an application to a private branch exchange system according to an embodiment of a call terminal device according to the present invention. In FIG. 1, the private branch exchange system is accommodated in each of the private branch exchange 1, call terminal devices 2 a to 2 c accommodated in the private extension circuits 6 a to 6 c of the private branch exchange 1, and trunks 7 a to 7 c of the private branch exchange 1. High-speed digital line NT1, analog line NT2 and magnetic telephone trunk NT3, and all the preset commands of high-speed digital line NT1, analog line NT2 and magnetic telephone trunk NT3 from the telephone terminals 2a to 2c Simultaneous commands (broadcasting) and group commands (broadcasting) are executed for the lines and grouped command lines.

  The private branch exchange 1 controls the operation of the communication path switch 3 that forms a communication path between the call terminal devices 2a to 2c and the high-speed digital line NT1, the analog line NT2, or the magnet telephone trunk NT3, and the operation of the private branch exchange 1 as a whole. A control device 4 and a storage device 5 for storing station data and various programs are provided, and the control device 4 and the storage device 5 are connected to the speech path switch 3 via a control bus BUS.

  Further, the communication path switch 3 accommodates the dedicated extension circuits 6a to 6c for controlling connection of the call terminal devices 2a to 2c, the high-speed digital line NT1, the analog line NT2, and the station line and the command line of the magnet telephone trunk NT3, The trunks 7a to 7c to be connected are connected.

  When the control device 4 receives the command information of the simultaneous command or the group command from the call terminal devices 2a to 2c via the dedicated extension circuits 6a to 6c, the control device 4 performs control for calling the target command line via the trunks 7a to 7c. And executing control for transmitting the information being called to the call terminal devices 2a to 2c via the dedicated extension circuits 6a to 6c.

  The control device 4 executes control for transmitting response information to the call terminal devices 2a to 2c via the dedicated extension circuits 6a to 6c every time the command line being called responds.

  The call terminal devices 2a to 2c perform simultaneous command (broadcast) and group command (broadcast) on the command lines of the high-speed digital line NT1, the analog line NT2, and the magnet telephone trunk NT3 set in advance.

  The operator of the call terminal devices 2a to 2c operates a plurality of keys in order during simultaneous command (broadcast) or group command (broadcast), and the number of responses on the command line becomes an appropriate number to start the command. In this case, since the command start key must be operated, skill level is required, which is difficult for beginners.

  Therefore, the call terminal devices 2a to 2c display on the screen a description of the key to be operated next in parallel with the key operation when performing the key operation of the simultaneous command (broadcast) or the group command (broadcast). In order to enable the operator to execute the key operation order without hesitation, a key operation guide means for sequentially displaying an operation explanation for selecting the next key operation on the screen in parallel with the command key operation is provided. Prepare.

  The operator of the call terminal devices 2a to 2c can easily execute the next key operation from the operation explanation on the screen even when he / she does not remember the order of the key operation at the time of command (broadcast), and his skill level is improved. Since it is not necessary, even a beginner can easily give a command.

  The key operation guide means calculates the number of responses and the number of unanswered command lines based on the command line response information notified from the private branch exchange 1, and determines the number of responses from the start of the command to the end of the command. The number of unanswered items is sequentially displayed on the screen.

  The operator of the call terminal devices 2a to 2c can recognize the number of responses on the command line and the number of unanswered commands at a glance at the time of command, so that the command (broadcast) start operation is executed at an optimal timing. Can do.

  FIG. 2 is a block diagram showing the principal part of one embodiment of the call terminal device according to the present invention. Since the call terminal devices 2a to 2c have the same function and the same configuration, the call terminal device 2a will be described. In FIG. 2, the call terminal device 2a includes a key operation guide unit 8, a lamp driver 9, and a key interface 10. The key operation guide unit 8, the lamp driver 9 and the key interface 10 are connected via a control bus BU.

  The key operation guide unit 8 includes a control unit 11, a storage unit 12, a screen driver 13, and a screen 14.

  The control means 11 is based on a CPU (Central Processing Unit) and controls the operation of the entire call terminal device 2a.

  Further, the control means 11 calculates the number of responses on the command line at the time of command and the number of non-responses based on the response information notified from the private branch exchange 1, and the result of the calculation is the number of responses XX and the number of non-responses XX The calculation means 15 provided to the screen driver 13 as x is provided.

  At the time of command, the calculation means 15 sets initial data as the number of responses = 0, the number of unanswered = n (number of command lines), and the number of responses every time the command line responds and receives response information from the private branch exchange 1 For example, when the response information of k times is received, the calculation result of the response number = k and the non-response number nk is provided to the screen driver 13.

  As described above, the key operation guide unit 8 according to the present invention includes the control unit 11 including the calculation unit 15 that calculates the number of responses and the number of unanswered command lines based on the command line response information. Each time the target command line n responds, the response number k and the non-response number nk can be calculated and displayed on the screen 14, and the response number XX and the non-response number xxx can be calculated. It is possible to recognize at a glance and determine the timing of starting the command (broadcast).

  The storage means 12 is configured by a memory such as an EEPROM or a flash memory, and includes an operation explanation data area 16 for storing operation explanation data for explaining a key to be operated next in parallel with the key operation at the time of command.

  FIG. 4 is an image of an embodiment of the operation explanation data area according to the present invention. In FIG. 4, the operation explanation data area 16 stores operation explanation data GD1 to GD6, and corresponds to the function key KF by the control of the control means 11 when a key (for example, the function key KF) is operated at the time of command. The operation explanation data GD1 to GD6 are read and displayed on the screen 14 via the screen driver 13.

  The operation explanation data area 16 is, for example, “Please select any of simultaneous command, group command, unanswered recall” for the operation explanation data GD1, and “Please press call start” for the operation explanation data GD2. "In the operation explanation data GD3," Select a command group and press call start ". In the operation explanation data GD4," Please press call start. ", In the operation explanation data GD5," In the operation explanation data GD6, operation explanation data such as "Press the command release to end the command" is stored.

  As described above, the key operation guide unit 8 according to the present invention includes the storage unit 12 having the operation description data area 16 for storing the operation description data GD1 to GD6 for selecting the key operation. Thus, the operation explanation of the next key can be confirmed from the screen, and the key operation can be executed accurately even if the operation order is not remembered.

  The screen driver 13 constitutes a display control means, and reads operation explanation data GD1 to GD6 corresponding to key information by key operation at the time of command from the storage means 12 and calculates the calculation result (number of responses OO, The number of non-responses xxx) is read out, and control to display on the screen 14 is executed.

  As described above, the key operation guidance unit 8 according to the present invention reads the operation explanation data GD1 to GD6 corresponding to the key information by the key operation from the storage unit 12 and also calculates the calculation result (the number of responses XX, The display control means (screen driver 13) for reading out the number of unanswered responses (XXX) and displaying it on the screen 14 is provided. The number of responses can be displayed on the screen, and the user-friendliness can be appealed.

  The screen 14 is composed of a display device such as an LCD (liquid crystal), a TFT (Thin Film Transistor), or a plasma display. When the command is issued, the screen driver 13 drives the operation explanation data GD1 to GD6 and the response number XX. The number of responses XXX is displayed.

  The lamp driver 9 controls lighting, blinking or extinguishing of the lamp L provided for each of the function key KF and the line key KL. For example, while calling the command line to be commanded, the lamp L of the line key KL being called (for example, line 1 to line 10 shown in FIG. 3) is turned on, and the command line that responded (for example, FIG. 3). The lamps L of the lines 1 to 9) shown in FIG.

  The key interface 10 detects the operation of the function key KF and the line key KL and provides key information to the control means 11.

  FIG. 3 is a panel view of an embodiment of a call terminal device according to the present invention. In FIG. 3, the panel surface 17 is provided with a screen 14 for displaying operation explanation data GD1 to GD6, the number of responses XX and the number of unanswered XXX, a function key KF and a line key KL at the time of command. The line key KL includes a lamp L that indicates the state of the key.

  The function key KF includes a command key, a simultaneous command key, a group command key, an unanswered recall key, a call start key, a command start key, a command release key, and the like. On the other hand, the line key KL includes line keys (for example, line 1 to line 32) corresponding to the command lines of the high-speed digital line NT1, the analog line NT2, and the magnet telephone trunk NT3.

  At the time of command, the function key KF operates the command key first, followed by the simultaneous command key in the case of a simultaneous command, the group command key in the case of a group command, the unanswered after the command once When instructing the line again, an unanswered recall key is selected and operated, and then when starting a call, the call start key is operated.

  Then, after confirming that the number of responses of the command line has reached a predetermined number of lines (for example, 80% of the command line is a response), the command start key is operated, and the command ( Broadcast).

  FIG. 5 is a correspondence image diagram of function keys and display screens when commanding one embodiment of a call terminal device according to the present invention. It is assumed that the handler does not remember the order of key operations at the time of command. Since the operator issues a command when operating the key, the command key of the function key KF is first operated.

  Then, in parallel with the operation of the command key, the operation explanation data GD1 “Please select any of simultaneous command, group command, unanswered recall” is displayed on the screen 14.

  Next, when the operator sees the explanatory text on the screen 14 and operates a simultaneous command key, for example, the operation description data GD2 “Please press call start” is displayed on the screen 14 in parallel with the key operation. The

  Subsequently, the operator looks at the explanatory text on the screen 14 and operates the call start key. In parallel with the key operation, the operator displays “Please start command” of the operation explanation data GD5 on the screen 14 along with the display. The number of responses for the target command line XX and the number of unanswered responses XXX are displayed.

  In addition, the operator operates the command start key when, for example, the response number XX reaches 80% of the target command line while confirming the response number XX on the screen 14 and the non-response number XXX. The command (broadcasting) is executed.

  Concurrently with the operation of the command start key, on the screen 14, the operation explanation data GD6 displays “Please press the command cancel to end the command.” And the number of responses of the target command line up to the present time ○○○ And the number of unanswered xxx is displayed.

  When the general command (broadcasting) is finished, the operator looks at the explanatory text on the screen 14 and operates the command release key, so that the call terminal device 2a and the target command line are all opened and the general command is terminated. become.

  Even in the case of a group command or unanswered recall, operation explanation data is displayed on the screen 14 and serves as key operation guidance.

  That is, even if the operator does not remember the operation order of the function key KF at the time of the command, the operator operates next by looking at the operation explanation data GD1 to GD6 displayed on the screen 14 in parallel with the function key KF. The function key KF can be recognized at a glance.

  In addition, when starting the command, the handler can recognize the command start timing at a glance by looking at the number of responses and the number of unanswered commands on the screen 14.

  If the command release key is operated when the operation explanation data GD2 to GD5 are displayed, the screen 14 of “Please select either simultaneous command, group command or unanswered recall” of the operation explanation data GD1. Can be returned to.

  As described above, the call terminal device 2a according to the present invention includes the key operation guidance means 8 for sequentially displaying the operation description for selecting the next key operation on the screen in parallel with the command key operation. Therefore, the next key operation can be easily executed from the operation explanation data GD1 to GD6 on the screen 14, and operability and convenience can be appealed.

  Further, the key operation guide means 8 according to the present invention calculates the number of responses and the number of unanswered command lines based on the command line response information notified from the private branch exchange 1, and from the command start to the command end. Since the response number and the non-response number are sequentially displayed on the screen, the handler can recognize the response number and the non-response number at a glance, and can accurately grasp the timing of starting the command (broadcast).

  In the present embodiment, the case of commanding the call terminal device 2a has been described. However, the call terminal device 2a can communicate with other extension terminals or subscriber telephones connected to office lines like a single extension terminal. It is configured so that calls can be made between them.

  Next, a display method of the call terminal device according to the present invention will be described. FIG. 6 is an operation flowchart of one embodiment of the display method of the call terminal device according to the present invention. In FIG. 6, in step S <b> 1, an explanatory note to the effect that the simultaneous command, group command, and unanswered recall key are selected is displayed based on the command key information.

  In step S2, in response to the key information of the simultaneous command, group command or unanswered recall, an explanatory note to the effect that the call start key is operated is displayed.

  In step S3, an explanatory note to the effect that the command start key is operated is displayed corresponding to the call start key information.

  In step S4, an explanatory note to the effect that the command release key is operated is displayed corresponding to the command start key information. In addition, the operation | movement of step S1-step S4 is performed by the key operation guidance means 8. FIG.

  As described above, the display method of the call terminal device according to the present invention includes the step S1 for displaying the explanatory text to the effect that the simultaneous command, the group command, and the unanswered recall key are selected based on the command key information. Corresponding to the command, group command or unanswered recall key information, step S2 for displaying an explanation to operate the call start key, and operating the command start key corresponding to the call start key information Step S3 for displaying an explanatory note to the effect, and Step S4 for displaying an explanatory note to operate the command release key corresponding to the command start key information. The operation can be easily executed, and the operability and convenience can be appealed.

  FIG. 7 is an operation flowchart of another embodiment of the display method of the call terminal device according to the present invention. In FIG. 7, in step P1, the number of command lines to be called is set to the number of unanswered and the number of responses is set to 0 and displayed on the screen.

  In step P2, it is determined whether or not there is response information. If there is response information, the process proceeds to step P3. On the other hand, if there is no response information, the process proceeds to step P2.

  In step P3, the number of response information is subtracted from the number of unanswered responses, and the number of response information is added to the number of responses.

  In step P4, the subtracted non-response count and the added response count are displayed on the screen.

  In step P5, it is determined whether or not the number of unacknowledged is 0. If the number of unacknowledged is 0, the process ends. On the other hand, if the number of non-responses is not 0, the process proceeds to step P2. Note that the operation of step P1 to step P5 is executed by the key operation guide means 8.

  Thus, the display method of the call terminal device according to the present invention includes step P1 in which the number of command lines to be called is set as the number of unanswered calls, the number of responses set to 0 and displayed on the screen, and whether there is response information A step P2 for subtracting the number of response information from the number of non-responses, a step P3 for adding the number of response information to the number of responses, a step P4 for displaying the subtracted number of non-responses and the number of responses added on the screen, Step P5 for determining whether or not the number of unacknowledged is 0, so that the operator can recognize the number of responses and the number of unanswered at a glance and accurately grasp the timing of starting the command (broadcast). Can do.

  The call terminal device according to the present invention displays the explanation of the next key operation on the screen in parallel with the key operation at the time of command, and is excellent in operability, and displays the command line response number and the non-response number every moment. The command (broadcast) start timing is appropriately notified, and can be applied to any call terminal device that gives a command (broadcast) to the command line.

FIG. 1 is an application diagram of a telephone terminal device according to the present invention applied to a private branch exchange system. Block diagram of essential parts of an embodiment of a call terminal device according to the present invention Panel view of one embodiment of a call terminal device according to the present invention An image of an embodiment of the operation explanation data area according to the present invention Corresponding image diagram of function keys and display screen when commanding one embodiment of call terminal device according to the present invention Operation flow diagram of one embodiment of display method of call terminal device according to this invention Operation flow diagram of another embodiment of display method of call terminal device according to the present invention

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Private branch exchange 2a-2c Call terminal device 3 Communication path switch 4 Control apparatus 5 Memory | storage device 6a-6c Dedicated extension circuit 7a-7c Trunk 8 Key operation guide means 9 Lamp driver 10 Key interface 11 Control means 12 Storage means 13 Screen driver 14 Screen 15 Calculation means 16 Operation explanation data area 17 Panel surface NT1 High-speed digital line NT2 Analog line NT3 Magnet telephone trunk BU, BUS Control bus L Lamp KF Function key KL Line key GD1 to GD6 Operation explanation data

Claims (7)

In a call terminal device that is accommodated in a private branch exchange and calls a plurality of lines simultaneously to execute a command (broadcast).
A call terminal apparatus comprising key operation guidance means for sequentially displaying on a screen an operation description for selecting a next key operation in parallel with a command key operation. The key operation guide means calculates the number of responses of command lines and the number of non-responses based on command line response information notified from the private branch exchange, and from the command start to the command end, The call terminal device according to claim 1, wherein the number of unanswered items is sequentially displayed on the screen. 2. The call terminal apparatus according to claim 1, wherein the key operation guide means includes storage means having an operation explanation data area for storing operation explanation data for selecting a key operation. 3. The key operation guide means includes control means having calculation means for calculating the number of responses and the number of unanswered command lines based on response information of the command lines. Call terminal device. The key operation guide means includes display control means for reading operation explanation data corresponding to key information by key operation from the storage means, and reading calculation results from the calculation means and displaying them on the screen. The call terminal device according to claim 1 or 2, characterized in that. A method of displaying a call terminal device that displays an operation description of an operation key on a screen at the time of command,
Step S1 for displaying an explanatory note to select a key for simultaneous command, group command, unanswered recall based on command key information;
In response to the key information of simultaneous command, group command or unanswered recall, step S2 for displaying an explanatory note to the effect that the key for starting the call is operated;
A step S3 for displaying an explanatory note to the effect that the command start key is operated in response to the call start key information;
In response to the command start key information, step S4 for displaying an explanatory note to operate the command release key;
A display method for a call terminal device, comprising: A method of displaying a call terminal device that displays the number of answering lines and the number of unanswered lines on a screen when calling a command,
Step P1 for setting the number of command lines to be called as the number of unanswered calls and setting the number of responses as 0 and displaying it on the screen;
Step P2 for determining whether there is response information;
Step P3 of subtracting the number of response information from the number of unanswered and adding the number of response information to the number of responses;
Step P4 for displaying the subtracted non-response count and the added response count on the screen;
Step P5 for determining whether or not the number of unacknowledged is 0,
A display method for a call terminal device, comprising:

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