JP2006268239A - Centralized monitoring system for station service apparatus - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To carry out centralized monitoring of a plurality of station service apparatuses by installing a plurality of monitoring terminals carrying out monitoring and control of the station service apparatuses. <P>SOLUTION: A plurality of monitoring cameras 33, 45, and 55 are provided for shooting each station service apparatus 32, 42, 43, 52, 53, and 54 placed side by side with interphone extensions 31, 42, and 51. A monitoring control server 15 is provided for controlling each interphone extension, each station service apparatus, and each monitoring camera. A plurality of monitoring terminals 11 and 12 is provided for acquiring shot images of each monitoring camera via the monitoring control server and displaying them. The monitoring terminal has a function of sending an operation signal to each monitoring camera and each station service apparatus via the monitoring control server, and controlling them. <P>COPYRIGHT: (C)2007,JPO&INPIT

Description

  The present invention relates to a centralized monitoring system for station service equipment installed in an unmanned corner.

In a system that monitors the status of multiple station service equipment installed at a station, the operating status of the station service equipment installed at each station is captured by a monitoring camera, and the captured images are displayed simultaneously in multiple windows on the same screen. The thing to do is proposed (patent document 1).
In addition, when multiple station service devices are photographed by multiple monitoring cameras and displayed simultaneously on a split screen, if any one station service device malfunctions, the image of that station service device is used on the entire screen. A system has also been proposed in which a screen is divided into n when an abnormality occurs at n locations (Patent Document 2).
JP 2000-251178 A JP-A-9-135485

  In the systems proposed in Patent Document 1 and Patent Document 2, it is possible to simultaneously monitor the operating states of a plurality of station service devices by dividing and displaying one screen, but the station service devices are operated. It is not clear how to deal with customers. Conventionally, monitoring is usually performed by a monitoring device having a split display function, and a staff member uses a separate console to control station equipment. Monitoring and control of station equipment are performed using a single terminal device. There is nothing to do. Furthermore, no system has been proposed in which a plurality of terminal devices for monitoring and controlling station service equipment are installed to deal with customers.

An object of the present invention is to provide a system that installs a plurality of monitoring terminals for monitoring and controlling station service devices and centrally monitors a plurality of station service devices.
For this purpose, the invention of claim 1 includes a plurality of surveillance cameras for photographing each station service device in which interphone slave units are juxtaposed,
A monitoring control server that manages and controls each intercom slave, each station service device, and each surveillance camera;
Interphone base unit is juxtaposed, and includes a plurality of monitoring terminals that capture and display captured images of each monitoring camera via a monitoring control server,
The monitoring terminal has a function of operating and operating an operation button on a screen to transmit an operation signal to each monitoring camera and each station service device via a monitoring control server.
According to a second aspect of the present invention, the monitoring terminal can transition from a monitoring screen that divides and displays captured images of a plurality of monitoring cameras to a display screen for specific monitoring camera captured images by operating an operation button on the screen. It is characterized by that.
The invention according to claim 3 is characterized in that the monitoring terminal can select a specific device for which an inquiry has been made from the slave interphone with an operation button on the screen, and transition to a corresponding screen of the device.
According to a fourth aspect of the present invention, the monitoring terminal displays a ticket face image taken with a camera of the ticket face authentication machine on the remote-ready settlement machine display screen, and the necessary settlement amount is operated by operating the deposit button on the screen. The remote corresponding settlement machine issues a settlement ticket on the condition that the set settlement amount has been deposited.
The invention of claim 5 displays a ticket face image taken by a camera of the ticket face authentication machine installed at the ticket gate on the monitoring terminal, and transmits an operation signal for opening the palm door from the monitoring terminal if the ticket is a valid ticket. It is characterized by doing.
The invention of claim 6 is characterized in that when a plurality of monitoring terminals select the same monitoring camera and are controlled by other monitoring terminals, this is displayed and the operation buttons on the image are disabled. And
The invention of claim 7 is characterized in that when the screen is switched by operation of another monitoring terminal, it is displayed that the screen switching operation has been performed on the other monitoring terminal.

  According to the present invention, a plurality of monitoring terminals for monitoring and controlling station service equipment are installed, and the station service equipment is monitored by each monitoring terminal, and if necessary, the station service equipment is controlled for customers. It is possible to respond quickly and accurately.

Embodiments of the present invention will be described below.
FIG. 1 is a block diagram illustrating an example of a system of the present invention, and FIG. 2 is a diagram illustrating an example of a display screen of a monitoring terminal.
Reference numeral 10 denotes a monitoring room such as a station manager's room or an office room, which is equipped with a monitoring terminal 11, an interphone master unit 12 connected via a converter 13, a ticket gate monitoring panel 14, and a monitoring control server 15, which are also station staff. An intercom master unit 22 and a ticket gate monitoring panel 24 connected via a monitoring terminal 21, a converter 23, and a ticket gate monitoring panel 24 are installed in the billboard room 20 filled with The devices other than 14 and 24 are connected to a centralized monitoring LAN (local area network) 60, and the ticket gate monitoring panels 14 and 24 are connected to each other and connected to the station premise LAN 70. Can be monitored.

  On the other hand, surveillance cameras for monitoring station service equipment are installed at each corner of the station. For example, a ticket vending machine monitoring camera 33 for monitoring a ticket vending machine 32 in which a ticket vending machine interphone (slave unit interphone) 31 is juxtaposed is installed in a ticket vending machine room (outside the ticket gate) 30 in the A corner. The ticket gate intercom (child phone intercom) 41, the double door (the ticket gate door in the passage where the station staff witnesses) 42, the ticket authentication machine 43, and the ticket gate monitoring camera 45 for monitoring the ticket gate 44 are installed. In the room (inside the ticket gate) 50, there is a settlement machine monitoring camera 55 for monitoring a settlement machine 52 in which a settlement machine interphone (slave unit interphone) 51 is juxtaposed and a remote corresponding settlement machine 54 in which a bill face authentication unit 53 is juxtaposed. is set up.

  The ticket vending machine 32, the settlement machine 52, and the remote corresponding settlement machine 54 at each corner are connected to the station LAN 70. Further, the ticket vending machine interphone 31 and the ticket vending machine 32 are converted via the converter 34, the ticket gate interphone 41, the double door 42, and the ticket face authenticator 43 are converted via the converter 46, and the checkout interphone 51 and the checkout machine 52 are converted. Via the machine 56, the ticket authentication machine 53 and the remote checkout machine 54 are connected to the centralized monitoring LAN 60 via the converter 57, respectively, and the ticket machine monitoring camera 33, the ticket gate 44, the ticket gate monitoring camera 45, and the payment machine. The monitoring camera 55 is directly connected to the centralized monitoring LAN 60 so that centralized monitoring can be performed. Each of the converters has a function of converting a video signal and an audio signal into a signal format compatible with the centralized monitoring LAN.

  All information (information indicating the contents of the device, the address of the device, the state of the device, etc.) of each device installed in the station corner and connected to the centralized monitoring LAN 60 is taken in and managed by the monitoring control server 15. The monitoring terminals 11 and 21 connected to the centralized monitoring LAN 60 can access each monitoring camera via the monitoring control server 15, and by operating the monitoring terminal in the accessed state, the shooting position (angle) of the monitoring camera. Change, zooming, etc., and image data taken by the surveillance camera is directly captured and displayed on the screen.

  Similarly, the monitoring terminals 11 and 21 can access a specific station service device via the monitoring control server 15, and can operate the station service device by operating the monitoring terminal in the accessed state. . For example, when a ticket gate interphone (slave unit interphone) 41 is operated by a customer, the address of the slave unit interphone is specified by the monitoring control server 15, and the interphone master units 12 and 22 can interact with the customer. And, for example, if the boarding ticket is a type of ticket that cannot be read by a ticket checker, the ticket authentication machine 43 sets the boarding ticket, and by looking at the monitoring terminal the ticket image taken with the camera of the ticket authentication machine, If it can be confirmed that the ticket is valid, an operation signal is transmitted from the monitoring terminal to open the door of the palm door 42.

  Further, when the account adjusting device interphone (slave device interphone) 51 is operated by the customer, the address of the child device interphone is specified by the monitoring control server 15, and the interphone master devices 12 and 22 can interact with the customer. For example, if the customer's boarding ticket has a shortage due to this dialogue, the ticket authentication machine 53 is set with the boarding ticket, and the ticket image taken with the camera of the ticket authentication machine is viewed on the monitoring terminal. Determine the shortage amount, send the shortage amount from the monitoring terminal to the remote checkout machine 54 and set it. When the customer inserts the shortage amount, a checkout ticket is issued, and the customer passes the ticket gate using the checkout ticket. be able to.

Next, screen transition and device control of the monitoring terminal will be described with reference to FIGS.
As shown in FIG. 2A, for example, the monitoring terminal screen displays a plurality of surveillance camera images in a divided screen such as A gate ticket gate, B mouth ticket gate, C mouth ticket gate, and D mouth ticket gate. This example shows that the screen is a monitoring screen (top screen) of xx station (2004 month and day). From the monitoring screen, a transition to a customer response screen can be made. For example, when contact is made from the intercom of the A-2 and 3rd ticket vending machines, touching the ticket gate screen of the A exit ticket gate shown in FIG. When the button on the A exit No. 2 / No. 3 ticket vending machine of S is operated, the screen is changed by zooming. Further, when the button of the A ticket vending machine full view of the operation button S is operated, the A ticket vending machine full view screen is displayed. In this example, A exit No. 2 and No. 3 ticket vending machines are selected, and it is displayed at the upper part of the screen that the A exit No. 2 and No. 3 ticket vending machines are in communication and are being handled.

  When the monitoring screen is in the state of the top screen of FIG. 2 (a), for example, when the billing machine interphone 51 of the A-gate ticket gate is operated by the customer, if the ticket gate screen of the A-ticket gate is touched, FIG. ) Will be the A account settlement machine screen. Here, when the customer interacts with the interphone master unit 12 or 22 and, for example, the customer's boarding ticket has insufficient money and cannot pass through the ticket gate, the operation button S on the screen is operated on the remote corresponding checker A To display the A-port remote account settlement machine, and at this time, the upper part of the screen displays that the A-port remote account settlement machine is in communication and is being supported. Then, it is requested to have the ticket authentication machine 53 set the ticket through a dialogue through the intercom, and the ticket image photographed by the camera of the ticket authentication machine is displayed on the monitoring terminal (FIG. 3 (a)) and insufficient. Determine the amount. The monitoring screen in this case also displays a numeric key K for inputting a charge and an amount sending button M. When the amount sending button M is operated by operating the number key K to input an insufficient amount, the monitoring terminal The shortage amount is transmitted to the remote corresponding settlement machine 54 and set. Then, when the customer inserts the set shortage amount, a settlement ticket is issued from the remote corresponding settlement machine 54, and the customer can pass the ticket gate by the settlement ticket.

  Further, it is possible to transition from the top screen to a device abnormality occurrence screen. For example, when it is notified that a device abnormality has occurred in the No. 2 ticket vending machine in the A ticket vending machine, and touching the ticket gate screen of the A ticket gate shown in FIG. 2A, the A ticket shown in FIG. It becomes a ticket machine screen. Here, when the operation buttons of the A exit 2 and 3 ticket vending machines are operated in the operation buttons S of the A exit ticket vending machine, the A exit 2 and 3 ticket vending machines are displayed, and the ticket vending machine list display L 2 is displayed. A device abnormality is displayed in the item of the ticket vending machine, and at the same time, it is displayed in the upper part of the screen that an abnormality has occurred in the No. 2 device.

  In this embodiment, two monitoring terminals 11 and 21 are used, and basically the same image is provided and displayed on both. In order to eliminate the inconvenience of simultaneously controlling the same station service device by both monitoring terminals, the monitoring control server performs exclusive control. For this reason, as shown in FIG. 4A, when the control is performed by another terminal, the display corresponding to the other terminal is displayed on the upper part of the screen, and all the operation buttons S are simultaneously invalidated. No operation can be performed in this state, but the “TOP” button is displayed at the bottom of the screen. By operating this button, the screen switches to the “TOP” monitoring screen, and another monitoring camera is selected from this monitoring screen. In this state, the operation button is valid and can respond to the customer.

  In this embodiment, since monitoring and device control are performed by two monitoring terminals, for example, when both select the ticket vending machine monitoring camera 33, the same camera is used for both monitoring terminals because the camera is one. An image of the ticket vending machine 32 is sent and displayed. At this time, if the monitoring terminal 11 changes the camera angle and switches the screen, the monitoring terminal 21 does not perform any operation, and the image changes, giving a strange feeling to the staff watching the screen. End up. Therefore, in such a case, as shown in FIG. 4B, a display for notifying that the screen has changed due to the screen switching on the monitoring terminal 11 side is performed for a certain period of time. In this case as well, since all the operation buttons S are invalid, it is only necessary to operate the “TOP” button at the bottom of the screen to select another monitoring camera and transition to the screen.

  According to the present invention, it is possible to use a plurality of monitoring terminals and perform monitoring and control at each monitoring terminal, and the industrial utility value is extremely large.

It is a block block diagram explaining the example of the system of this invention. It is a figure explaining the example of the display screen of a monitoring terminal. It is a figure explaining the example of the display screen of a monitoring terminal. It is a figure explaining the example of the display screen of a monitoring terminal.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 ... Monitoring room, 11, 21 ... Monitoring terminal, 12, 22 ... Interphone main unit, 14, 24 ... Ticket gate monitoring board, 15 ... Monitoring control server, 20 ... Dual-use room, 30 ... Ticket vending machine room, 31 ... Ticket sales Interphone, 32 ... Ticket vending machine, 33 ... Ticket vending machine monitoring camera, 40 ... Ticket gate, 41 ... Ticket gate interphone, 42 ... Dual door, 43 ... Ticket face authentication machine, 44 ... Ticket gate, 45 ... Ticket gate monitoring camera, 50 ... Settlement machine room, 51 ... Settlement machine interphone, 52 ... Settlement machine, 53 ... Bill face authentication machine, 54 ... Settlement machine for remote control, 55 ... Settlement machine monitoring camera, 60 ... Centralized monitoring LAN, 70 ... Local station LAN.

Claims (7)

A plurality of surveillance cameras for photographing each station service device in which interphone slave units are juxtaposed,
A monitoring control server that manages and controls each intercom slave, each station service device, and each surveillance camera;
Interphone base unit is juxtaposed, and includes a plurality of monitoring terminals that capture and display captured images of each monitoring camera via a monitoring control server,
The monitoring terminal has a function of operating and operating an operation button on a screen to transmit an operation signal to each monitoring camera and each station service device via a monitoring control server and control the station service device. Centralized monitoring system. The monitoring terminal is capable of transitioning from a monitoring screen that divides and displays captured images of a plurality of monitoring cameras to a display screen of a specific monitoring camera captured image by operating an operation button on the screen. The system according to 1. 3. The system according to claim 2, wherein the monitoring terminal can select a specific device for which an inquiry has been made from the slave interphone by using an operation button on the screen, and transition to a corresponding screen of the device. The monitoring terminal displays the image of the ticket image taken with the camera of the ticket authentication machine on the remote-compatible settlement machine display screen, sets the necessary settlement amount by operating the deposit button on the screen, and sets it. 2. The system according to claim 1, wherein the remote-compatible settlement machine issues a settlement ticket on condition that the set settlement amount is deposited. A ticket image taken by a camera of a ticket authentication machine installed at a ticket gate is displayed on a monitoring terminal, and when the ticket is a valid ticket, an operation signal for opening the dual door is transmitted from the monitoring terminal. Item 1. The system according to Item 1. 2. The display device according to claim 1, wherein when a plurality of monitoring terminals select the same monitoring camera and the other monitoring terminals are controlling, a message to that effect is displayed and an operation button on the image is disabled. system. 7. The system according to claim 6, wherein when the screen is switched by an operation of another monitoring terminal, it is displayed that the screen switching operation has been performed on the other monitoring terminal.

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