JP2006197171A - Communication system and its program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a communication system in which it is possible to discriminate to whom a telephone call is made even when the same telephone is utilized by a plurality of persons and only the called person is informed of the arrival of the telephone call, and if the called person leaves his/her seat, it is possible to tell the calling side his/her destination when his/her destination is set beforehand, and when the destination is not set, a message can be stored. <P>SOLUTION: The communication system is provided with communication equipment 101 which is composed of a speech means 102, a voice recognition means 103, and a transceiver 104; and a portable terminal 106 composed of a portable terminal side transceiver 108, an information processing means, a reproduction/display terminal 110, and a data storage means 111. The communication equipment 101 directly informs a desired communication counterpart of the arrival of an incoming call by transmitting a signal to the portable terminal 106 of the desired counterpart of the telephone call, on the basis of the incoming call information recognized by the information processing means. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a communication system and program for notifying only a desired partner that a call has been received, and informing the destination of the caller when there is no call and leaving a message.

  Conventionally, this type of communication system automatically forwards incoming calls to the phone in the room where the other party is located, and does not set a destination when leaving the seat, but maintains a terminal that can recognize whereabouts Is used to determine the transfer destination of the telephone (see, for example, Patent Document 1).

  FIG. 9 shows a conventional communication system described in Patent Document 1. In FIG. As shown in FIG. 9, users 901a to d, location recognizing devices 902a to d, transfer device 903, extension telephone 904 and portable identification medium 905, and mobile phone 1001 as shown in FIG. Extension telephone 1002, computing system 1003, reception telephone 1004, and external telephone 1005.

  Each of the users 901a to 901d has portable identification media 905a to 905d, and each time the user enters the room in which the location recognizing devices 902a to 902d are installed, the whereabouts are set, and the transfer device 903 makes an extension call 904. The incoming call is automatically transferred to the extension telephone 904 in the room recognized by the location recognition devices 902a-d.

If the location is not confirmed, a message format that allows the mobile phone 1001 to be called, an extension phone 1002 of the same group as the user to be registered in the transfer device 903 as a transfer destination in advance, or read by the computing system 1003. It is also possible to send the message from the transfer device 903.
JP 2001-156922 A

  However, in the conventional configuration, when a plurality of people use the same transfer destination phone, even if the call is transferred, it does not always lead to the desired party first, or when walking in the hallway, etc. It is difficult to recognize. Also, it is difficult to recognize when you are out of your seat but in the same room. Therefore, there has been a problem that it is impossible to tell that there is an incoming call to the other party who surely desires.

  The present invention solves the above-mentioned conventional problem, and even when a plurality of people use the same telephone, it is possible to identify who the telephone is addressed to only that person, It is an object of the present invention to provide a communication system in which when a destination is set in advance, the destination is taught to the caller, and when the destination is not set, a message is stored.

  In order to solve the above-described conventional problems, a communication system and a program therefor according to the present invention provide a communication system including a communication device and a mobile terminal, wherein the communication device includes a call means for receiving a voice and a voice recognition for recognizing the voice. Means for storing incoming call history or destination data or both, and a transceiver for transmitting and receiving incoming information wirelessly. The portable terminal transmits and receives radio waves by the portable terminal side transceiver and the portable terminal side transceiver. Radio wave notification means for notifying that the mobile terminal side transceiver has been received, information processing means for recognizing incoming information received by the portable terminal-side transceiver, data storage means for storing destination data or incoming information or both, Reproduce and display the output information of the information processing means and the destination data and / or incoming call information stored in the data storage means. A playback / display terminal that sends a signal to the portable terminal of the other party who wishes to call recognized by the voice recognition means by the transmitter / receiver to notify the arrival by the radio wave notification means, and outputs information from the information processing means. In this communication system, incoming call information and / or a destination can be transmitted from the playback / display terminal, and a message can be received from the data storage means.

  As a result, when multiple people share a single phone, their mobile device will only respond if it is recognized as a phone addressed to them, so that it can receive incoming calls only for calls destined for itself. It becomes possible.

  In addition, the communication system of the present invention can be carried, and if it is within the communication distance range of the transmitter / receiver, it can be notified that an incoming call has been received even if the user has removed his / her seat.

  This makes it possible to receive a call even when moving around a seat with no destination to set.

  Further, since the communication system and the program thereof according to the present invention notify each individual of the incoming call, it is possible to notify the incoming call without sound such as vibration and light, and it is possible to construct a quiet environment.

  The communication system and the program of the present invention can send a signal to the mobile terminal of the other party wishing to make a call to notify the incoming call, teach the destination, and receive a message.

  The first invention is a communication system comprising a communication device and a portable terminal, wherein the communication device includes a voice communication means for receiving voice, a voice recognition means for recognizing voice, and a storage means for saving incoming call history or destination data or both. And a transmitter / receiver that transmits / receives incoming information wirelessly, wherein the mobile terminal includes a mobile terminal side transmitter / receiver, a radio wave notification means for notifying that a radio wave has been received by the mobile terminal side transmitter / receiver, and the mobile terminal Information processing means for recognizing incoming information received by the side transceiver, data storage means for storing destination data and / or incoming information, output information of the information processing means and data storage means And a playback / display terminal that plays back and displays destination data and / or incoming call information, and is recognized by the voice recognition means. A signal is sent to the portable terminal of the other party who wishes to make a call by the transmitter / receiver to notify the incoming call by the radio wave notification means, and based on the output information of the information processing means, the incoming information or the destination or both are displayed on the playback / display terminal. By communicating, only the mobile terminal of the desired partner can be notified of incoming calls, and appropriate telephone calls can be made.

  In the second invention, in particular, the mobile terminal of the communication system of the first invention receives incoming information from the transceiver by the mobile terminal side transceiver, and recognizes the incoming information by the information processing means. By making it possible to receive a message in the data storage means storing the incoming call information, even when the desired partner cannot receive the incoming call, the message is left only in the mobile terminal of the desired partner be able to.

  According to a third aspect of the invention, in particular, the voice recognition means of the communication system of the first aspect of the invention is a reproduction means for sending a message through the call means, and a voice data storage for storing a message reproduced by the reproduction means. Means, recording means for recording the content of the call, and conversion means for converting the content recorded by the recording means into information that can be read by the information processing means on the receiving side. By identifying the other party and / or sender by the information processing means, and by recording at least one of the sender's name, date, and telephone number in the data storage means at the request of the sender , You will be notified of the incoming call addressed to you and the information of the caller, so you can determine who received the call and when

  In the fourth invention, in particular, the radio wave notification means of the communication system according to the first invention includes a radio wave recognition means for recognizing a radio wave received by the portable terminal side transceiver, and a signal generation means for notifying that the radio wave has been received. When the reception of the radio wave is confirmed by the radio wave recognition means, the signal generation means can notify the incoming call by at least one of sound, light, and vibration, so that the user can select the preferred incoming method. Therefore, it is possible to select an incoming call that does not interfere with work.

  In the fifth invention, in particular, the portable terminal of the communication system according to the fourth invention includes connection means, and the connection means connects to furniture and / or electronic equipment other than the portable terminal, and the signal generation means and the connected furniture are connected. By enabling at least one of sound, light, and vibration to be transmitted from at least one of the connected electronic devices by radio wave notification means, the terminal will be notified of the incoming call at a terminal other than the portable terminal. You can receive notifications of incoming calls with your favorite equipment.

  In the sixth invention, in particular, a transmitter / receiver that links a communication device of the communication system of the first invention and an existing terminal to notify an incoming call includes the portable terminal in the existing terminal alone, and the communication device By enabling an incoming call to be received by the radio wave notification means in cooperation with an existing terminal, the communication device and the existing terminal can be connected to receive an incoming call, and the construction of the communication system can be facilitated.

  In a seventh aspect of the invention, in particular, the playback / display terminal of the communication system of the first aspect of the invention displays a display terminal for displaying information read by the information processing means, and destination data stored in the data storage means. A reading means for reading and a selection means for setting the destination data information read by the reading means, and setting the whereabouts of the destination data stored in the data storage means by the selection means, Sending destination data from the mobile terminal side transceiver to the communication device and allowing it to be saved in the storage means, so if the other party is in a place where it cannot receive the incoming notification signal or if it cannot be received for convenience You can receive messages at your convenience.

  According to an eighth aspect of the present invention, at least a part of the functions of the communication system according to any one of the first to seventh aspects of the invention is programmed so that hardware resources such as electrical / information equipment, a computer, and a server cooperate with each other. It is possible to easily realize at least a part of the communication system.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings. Note that the present invention is not limited to the embodiments.

(Embodiment 1)
FIGS. 1 to 5 show a configuration diagram of a communication system according to the first embodiment of the present invention, FIG. 2 particularly shows a configuration diagram of voice recognition means, and FIG. 3 shows a radio wave notification in particular. FIG. 4 shows a block diagram of the playback / display terminal, and FIG. 5 shows a screen display of the playback / display terminal.

  In FIG. 1, a communication device 101 includes a call unit 102 that receives voice, a voice recognition unit 103 that recognizes voice, a transmitter / receiver 104 that transmits / receives incoming information, and a storage unit that stores incoming call history and / or destination data. 105.

  The portable terminal 106 is a portable terminal-side transceiver 108 that communicates with the communication device 101, a radio wave notification means 107 that notifies that a radio wave has been received by the portable terminal-side transceiver, and incoming information received by the portable terminal-side transceiver. The information processing means 109 for recognizing the information, the reproduction / display terminal 110 for reproducing / displaying at least one of the output of the information processing means, the destination data, and the incoming call information, and the destination data or the incoming call information or both. Data storage means 111. Although not shown, the communication system includes a plurality of communication devices 101 and a plurality of portable terminals 106.

  In FIG. 2, the voice recognition means 103 converts the recorded voice into the information that can be read out by the information processing means on the receiving side and the recording means 202 for recording the conversation flowing through the calling means 102 and sends it to the transceiver 104. It includes a conversion means 204 for sending, a voice data storage means 203 for storing voice data sent from the call means 102, and a playback means 201 for playing back the data.

  In FIG. 3, the radio wave notification means 107 includes a radio wave recognition means 301 for recognizing a radio wave received by the portable terminal side transceiver 108, a signal generation means 302 for notifying that a radio wave has been received, furniture or electronic equipment other than itself, It comprises connection means 303 for connecting to both.

  In FIG. 4, the playback / display terminal 110 includes a voice playback unit 402 that plays back the voice read out by the information processing unit 109, a display terminal 401 that displays the incoming call information read out by the information processing unit, and data storage. A reading unit 404 for reading data stored in the unit 111 and a selection unit 403 for selecting the read data are included.

  About the communication system comprised as mentioned above, the operation | movement and an effect | action are demonstrated below.

  First, it is assumed that this communication system is installed in a company office, and a person user A who works in the office will be described.

  When the user A receives an incoming call in the office having the layout as shown in FIG. 6 (1) When the user A is seated, (2) When the user A leaves the seat and is hanging around in the same floor ( 3) When user A decides a destination in advance and stands up, (4) User A goes out of the floor without deciding a destination in advance.

  First, (1) when the user A is in the seat, the incoming call for the user A is received by the communication device 101, and the transmitting side listens to the voice flowing from the calling means 102. In that case, the voice recognition means 103 recognizes the voice on the transmission side in accordance with the instruction “Please clearly speak the name of the desired partner”, and the incoming call is received from the transceiver 104 to the portable terminal 106 held by the user A. Send a signal that there was.

  Even if the portable terminal 106 is held by the user A, it is connected to the user A's desk, chair, or personal computer on the desk. User A can select a desired setting such as a pop-up displayed on the personal computer. It is also possible to play music.

  If the caller wants to receive a call after identifying the caller in advance, the call recognizer 103 asks the caller's name after the voice recognizer 103 identifies the name of the other party, and the voice recognizer 103 receives the information. Recording is performed, and the recorded voice data is transmitted to the portable terminal 106 by the transceiver 104. The name of the caller is notified to the other party by the reproduction / display terminal 110, and the user A can answer the call after recognizing the other party. Is possible.

  If the user A is in a call, the mobile terminal 106 of the user A enters the call busy mode, and if there is an incoming call addressed to the user A during the call, the communication device 101 records that the user A is busy. The caller 102 is left with a voice message such as “A is currently on the phone, do you want to leave a message?”, And when the handset is placed, the busy mode is canceled. When it is desired to leave a message for the user A during a call, the message can be stored in the storage unit 105 in accordance with an instruction from the call unit 102.

  The stored message is displayed on the reproduction / display terminal 110 of the portable terminal 106 in a form as shown in FIG. It is possible to play back by pressing the playback button after the cursor is played back. If you want to delete a message that you have finished listening to, you can delete it by moving the cursor and pressing the delete button.

  Next, (2) when the user A is walking near the desk without setting the destination, and the user A holds the portable terminal 106, the notification of the incoming call arrives at the portable terminal 106 as described above, and the user A receives the phone closest to her location. At this time, the communication device 101 received by the user A transmits information that the user A is talking on the device to the communication device 101 on the same floor, and a call addressed to the user A is received on another phone. However, it is possible to send information that user A is on the phone.

  Also, if user A leaves his / her seat without holding the portable terminal 106, or if the lamp of the radio notification means 107 is turned on, he / she receives a nearby phone from his / her desk when his desk is in the field of view. If you do not notice the notification means 107, if there is no response within 7 seconds after you start sending radio waves with the transceiver 104 in the setting of the communication device 101, from the call means 102 "I have just taken my seat away. You can set to play audio such as

  If the user notices an incoming call notification but cannot answer the call, it is possible to set the destination or reason why the mobile terminal 106 cannot answer the call when the notification arrives. At this time, a history of incoming calls can be stored in the portable terminal 106 and viewed when the user A returns to the seat.

  Next, (3) when the user A sets the destination and removes the seat, the user A selects from a plurality of destinations stored in the data storage means 111 of the portable terminal 106 before removing the seat. For example, when setting a destination, a screen as shown in FIG. 5A is displayed, and when going on a business trip, the cursor can be set on a business trip and the selection button can be pressed. This information is transmitted from the portable terminal 106 to the communication device 101 by the portable terminal-side transceiver 108 and stored in the storage unit 105 of the communication device 101.

  At this time, it is also possible to record the voice that is played when there is a call in the absence, or to set the time to return and save the information in the communication device 101 and reproduce it with the absence message. Is possible.

  If there is an incoming call to User A while User A is not present, you can immediately tell him that you are away and where you want to go, and ask if you want to leave a message for User A. Can do. If the user wants to keep the message, the voice recognition unit 103 gives an instruction to leave the message, and the voice recognition unit 103 records the message. The recorded message can be stored up to a certain number in the communication device 101, and can be set to be transferred from the communication device 101 to the data storage means 111 of the portable terminal 106.

  Next, (4) when the user A goes out of the communicable range between the transceiver 104 and the portable terminal side transceiver 108 without setting the destination, the transceiver 104 transmits the radio wave for the preset number of times to the portable terminal. If the radio signal is not received on the mobile terminal 106 side, the voice stored in the voice data storage means 203 on the communication device 101 side, such as “Now A is out of seat” Shed. Then, the name and telephone number of the transmission side are stored in the storage unit 105 on the communication device 101 side according to the incoming time and the request of the transmission side. The communication device 101 can also send radio waves to the mobile terminal 106 at a certain number of times and at regular intervals. If the portable terminal 106 enters the communication distance range at this time and receives a radio wave, the information stored in the storage unit 105 can be transferred to the portable terminal 106.

  As described above, in this embodiment, only the mobile terminal of the other party who wishes to receive a call is notified of the incoming call, and an appropriate call can be handled.

  It is also possible to use a mobile phone as the mobile terminal 106. By incorporating the mobile terminal side transceiver 108 in the mobile phone, the mobile phone screen can be used to leave a call history, display a message, It is possible to display the name.

(Embodiment 2)
FIG. 7 is a flowchart of the communication system according to the second embodiment of this invention.

  Here, the order in which devices in the communication system operate when an incoming call is received will be described.

  First, as shown in FIG. 7, when an incoming call is received by the calling means 102 in S1, voices such as greetings and telephone operation instructions saved in the voice data saving means 203 are reproduced by the reproducing means 201 in S2. Is done. In S3, the name of the caller is recorded by the recording means 202 in accordance with a voice instruction. The name of the person registered in the telephone number dialed in S4 is reproduced by the reproducing unit 201 from the voice data storing unit 203 and heard from the calling unit 102.

  If there is no name of the desired partner in S5, the announcement stored in the voice data storage means 203 is reproduced by the reproduction means 201 in S22 of FIG. 8, and if it is desired to connect to a person in S23. In S24, an operator is connected, a call is made in S25, and if it is not desired to connect to a person, the line is disconnected in S26.

  If there is a name of the desired opponent at S5, if the destination information of the opponent is stored in the voice data storage means 203 at S6, the reproducing means 201 reproduces the destination information at S27 and S28. The line is disconnected at.

  If the destination information is not stored in S6, the conversion means 204 converts the sound recorded by the recording means 202 into transmittable data in S7 and is transmitted from the transceiver 104. If the radio wave transmitted in S8 does not reach the portable terminal 106, in S23 of FIG. 8, if it is desired to connect to a person, it connects to the operator in S24, makes a call in S25, and connects to the person. If not, the line is disconnected at S26.

  If the radio wave reaches the portable terminal 106 in S8, the portable terminal-side transceiver 108 receives the radio wave in S9, and the radio wave recognized by the radio wave recognition unit 301 is informed that the signal generation unit 302 has received the radio wave. The

  In S 10, the voice data and the general data are extracted from the received data by the information processing means 109 in S 10, the voice data is played back by the voice playback means 402, and information such as the date and the name of the caller is displayed on the display terminal 401. These pieces of information are stored in the data storage unit 111, and can be read out any number of times later by operating the reading unit 404 and the selection unit 403.

  In S11, when the signal generating means 302 is informed that there is an incoming call addressed to itself, if it is within a short distance of the communicator, the communicator is taken in S31 and a call is started.

  If it is not close to the communication device in S11, the destination information stored in the data storage means 111 is recognized in S12, and the destination information is transmitted from the portable terminal side transceiver 108 in S13, and in S14. When the destination information is received by the transceiver 104, the data received by the voice recognition means 103 is voiced at S15, the voice of the destination information is played from the call means 102, and it is not desired to leave a message at S16 after listening to it. In S33, if it is desired to disconnect the line and leave a message, recording is performed by the recording means 202 in S17, the message is transmitted from the transceiver 104 to the portable terminal 106 in S18, and the portable terminal 106 is transmitted in S19. The message is received in step S20, stored in the data storage unit 111 in step S20, and the line is disconnected in step S21.

  Note that the means described in this embodiment causes hardware resources such as a CPU (or microcomputer), a RAM, a ROM, a storage / recording device, an electrical / information device including an I / O, a computer, a server, and the like to cooperate. You may implement with the form of a program. In the form of a program, new functions can be easily distributed / updated and installed by recording them on a recording medium such as magnetic media or optical media or distributing them via a communication line such as the Internet.

  As described above, the communication system and the program according to the present invention can appropriately allocate incoming calls to a desired partner, and therefore can be applied to uses such as a restaurant call system and a hospital nurse call. it can.

Configuration diagram of a communication system in Embodiment 1 of the present invention The block diagram of the speech recognition means in Embodiment 1 of this invention Configuration diagram of radio wave notification means in Embodiment 1 of the present invention Configuration diagram of playback / display terminal according to Embodiment 1 of the present invention Screen display diagram of playback / display terminal according to Embodiment 1 of the present invention Office layout diagram according to Embodiment 1 of the present invention The flowchart of the communication system in Embodiment 2 of this invention. Flowchart of the first subroutine of the communication system in the second embodiment of the present invention. Configuration diagram of conventional communication system Configuration diagram of conventional communication system

Explanation of symbols

DESCRIPTION OF SYMBOLS 101 Communication apparatus 102 Calling means 103 Voice recognition means 104 Transmitter / receiver 105 Storage means 106 Portable terminal 107 Radio wave notification means 108 Portable terminal side transceiver 109 Information processing means 110 Playback / display terminal 111 Data storage means 201 Playback means 202 Recording means 203 Voice Data storage means 204 Conversion means 301 Radio wave recognition means 302 Signal generation means 303 Connection means 401 Display terminal 402 Audio reproduction means 403 Selection means 404 Reading means

Claims (8)

In a communication system consisting of a communication device and a mobile terminal,
The communication device comprises a call means for receiving voice, a voice recognition means for recognizing voice, a storage means for saving incoming call history or destination data or both, and a transceiver for transmitting and receiving incoming call information wirelessly,
The portable terminal includes a portable terminal-side transceiver, radio wave notification means for notifying that a radio wave has been received by the portable terminal-side transceiver, and information processing for recognizing the incoming call information received by the portable terminal-side transceiver. Means, data storage means storing the destination data and / or incoming information, or both, output information of the information processing means, destination data stored in the data storage means, and incoming information It consists of a playback / display terminal that plays and displays,
A signal is sent to the portable terminal of the other party who wishes to be recognized recognized by the voice recognition means by the transmitter / receiver to notify the arrival by the radio wave notification means, and the incoming information or destination data or the data based on the output information of the information processing means A communication system that enables both to be transmitted by the playback / display terminal. The portable terminal receives the incoming information from the transceiver at the portable terminal side transceiver, recognizes the incoming information at the information processing means, and sends a message at the data storage means storing the incoming information. The communication system according to claim 1, wherein the communication system can be received. The voice recognition means includes a reproducing means for sending a message through the calling means, a voice data saving means for saving a message reproduced by the reproducing means, a recording means for recording the contents of the call, and the recording means. It consists of conversion means that converts the recorded content into information that can be read by the information processing means on the receiving side, and specifies the desired destination or caller or both by the voice of the caller of the telephone by the information processing means, The communication system according to claim 1, wherein at least one of the name, date / time, and telephone number of the caller can be recorded in the data storage means according to the caller's request. The radio wave notification means includes radio wave recognition means for recognizing the radio wave received by the portable terminal side transceiver and signal generation means for notifying that the radio wave has been received, and when the radio wave recognition means confirms reception of the radio wave. The communication system according to claim 1, wherein the signal generating means can notify an incoming call by at least one of sound, light, and vibration. The portable terminal includes connection means, and is connected to furniture or electronic equipment or both other than the portable terminal by the connection means, and sound is notified by radio wave notification means from at least one of the signal generation means, connected furniture, and connected electronic equipment. 5. The communication system according to claim 4, wherein at least one of light, vibration, and the like can be transmitted. A transmitter / receiver that links a communication device and an existing terminal to notify an incoming call has a built-in portable terminal in the existing terminal, and allows the communication device and the existing terminal to link to receive an incoming call by means of radio wave notification. The communication system according to claim 5, which is enabled. The reproduction / display terminal includes a display terminal for displaying the incoming information read by the information processing means, a reading means for reading the destination data stored in the data storage means, and the destination data read by the reading means Selecting means for setting the location of the destination among the destination data stored in the data storage means, and transmitting and storing the destination data from the portable terminal side transceiver to the communication device. The communication system according to claim 1, wherein the communication system can be stored. The program for making a computer implement | achieve at least one part of the function of the communication system of any one of Claims 1-7.

Images