JP2006163891A - Work controller - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a work controller realizing speed-up and improvement of efficiency of a job, and improvement of productivity by allowing advance to next work without holdup even in a state of approval waiting of a workflow to suppress the holdup of the job. <P>SOLUTION: This work controller performing a plurality of processes and storing processing contents in a master storage part has: a temporary storage means temporarily storing each the process of the processing contents; and a reception means receiving a command from an approver. When the reception means receives the approval command of the approver, the contents of the temporary storage means are stored in the master storage part, and thereafter, the processing contents are stored in the master storage part. In that case, preferably, the approver can browse the contents of the temporary storage means from a terminal. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to a work control apparatus that efficiently performs work with an approval action.

  In a work control apparatus that performs a plurality of processes, a workflow system that defines, operates, and manages a series of business procedures enables business operations and management according to the business procedures.

  Various methods for smoothly proceeding with this series of operations have been proposed. For example, in Patent Document 1, a notice of notice is given at the time of workflow branching or loop processing. Also, in Patent Document 2, troubles in workflow work such as exceeding the deadline are predicted in advance, and workflow work is defined and priority is changed. In patent document 3, when the process does not end within the time limit, the person in charge is prompted.

Japanese Patent No. 3067654 Japanese Patent No. 2666755 Japanese Patent Laid-Open No. 06-104921

  However, the above-described conventional workflow system has the following problems.

  That is, when there is an approval act as shown in the figure of the conventional example in FIG. 10, even if notification such as the above notice, warning, reminder, etc. is made but the approver is not present, it proceeds to the next business process. Absent. Even when a proxy approver is set, the proxy approver may be absent. Even if there is an approver, the approver's work is piled up and the approval action may not proceed. In any case, there is a problem that the next business process cannot be proceeded and approval is awaited and the business is stagnated.

  The present invention has been made to solve the above-described problems of the prior art, and the target process can proceed to the next work without stagnation even in a workflow approval waiting state, It is an object of the present invention to provide a work control device capable of suppressing the above-described problems and improving the speed, efficiency, and productivity of operations.

  In order to achieve the above object, the present invention provides a work control device for performing a plurality of processes and storing the processing contents in a master storage unit, a temporary storage means for temporarily storing each of the processing contents, and an approver Receiving means for receiving a command from the receiver, and when the receiving means receives the approval command of the approver, the contents of the temporary storage means are stored in the master storage section, and thereafter the processing contents are stored in the master storage section. It is characterized by.

  It is preferable that the approver can view the contents of the temporary storage unit from a terminal.

  It is preferable that the approver can change the contents of the temporary storage means.

  When the content of the master storage unit is changed, it is preferable to notify the worker of the changed content.

  When the condition for the processing content is presented from the approver and the change content for the processing content of the worker satisfies the condition, the content of the temporary storage unit is stored in the master storage unit without the approval of the approver. It is preferable to do.

  When the receiving unit receives a denial command from the approver, it is preferable that the temporary storage unit is deleted and the subsequent processing is stopped.

  According to the present invention, even if the data that needs to be approved is unapproved, the next processing proceeds, the processing content is stored in the temporary storage table, the approval by the approver is completed, and the approval command is received. The contents of the temporary storage table are stored in the master table where the data should be stored at the same timing, and the data is stored in the master table for subsequent processing. Therefore, it is possible to suppress the stagnation of the business, increase the business speed, improve the efficiency, and improve the productivity.

  Exemplary embodiments of the present invention will be described in detail below with reference to the drawings. The contents described in this embodiment are not intended to limit the scope of the present invention only to those unless otherwise specified.

  The embodiment will be described with reference to FIGS. The work control apparatus according to the present embodiment is a general information processing apparatus (a CPU that executes each process based on a program read from a ROM, a RAM that stores each temporary storage table, and various information such as a table). Storage device such as a hard disk drive or the like.

  The correspondence between the embodiment described below and the invention described in the claims of the present application will be described. Embodiments 1 to 6 respectively correspond to the inventions described in claims 1 to 6.

  FIG. 1 is a workflow diagram at the time of receiving an approval command for explaining the embodiment of the present invention, FIG. 2 is a workflow diagram when a condition is presented by the approver, and FIG. 8 is a workflow when a denial command is received from the approver. An example is shown. FIG. 3 is a flowchart showing processing upon receipt of an approval command according to the first embodiment, FIG. 4 is a flowchart showing browsing processing of the contents of the temporary storage means by the approver according to the second embodiment, and FIG. FIG. 6 is a flowchart showing the process of notifying the contents of change in the master storage unit according to the fourth embodiment, and FIG. FIG. 9 is a flowchart showing a process when receiving a denial command from the approver according to the sixth embodiment, and FIG. 9 is a flowchart showing a process when a condition is presented by the approver according to the fifth embodiment.

  In the figure, the temporary storage table is described as a Temp table, and the master table is described as an Origin table.

  An embodiment of the present invention will be described with reference to FIG.

  100 is data that requires approval, 101 is a work flow related to work processing, 102 is an approval flow related to approval processing by an approver, 103 is a master table that stores a plurality of processing contents, and 104 to 106 are work flow 101. It is a temporary storage table for memorizing the processing contents of processing 1 to processing N. Process 1 to process N are data based on the contents of the data 101.

  If the data 100 has been approved, the processing contents of processing 1 to processing N of the workflow 101 are stored in the master table, and the temporary storage tables 104 to 106 are not used.

  If the data 100 is unapproved, the processing contents are stored in the temporary storage tables 104 to 106, and the processing 1, processing 2,.

  The workflow 101 and the approval flow 102 operate independently, and an approval command 107 is transmitted asynchronously with the workflow 101 at the timing when the approver performs an approval action. When the approval command 107 is received, data in the temporary storage table at the time of reception is stored in the master table, and thereafter, the processing content is stored in the master table.

<Embodiment 1>
A first embodiment of the present invention will be described with reference to FIGS. 1 and 3 described above. FIG. 3 shows the case where the workflow 100 shown in FIG. 1 is not approved, and the processing 1, processing 2,..., Processing N based on the data 100 are performed, and the approval command is received at an arbitrary timing. It is a flowchart for demonstrating the processing flow.

  In FIG. 3, step 30 indicates the start of the workflow. In step 31, it is determined whether or not the approval command 107 transmitted from the approval flow 102 in FIG. 1 is received. If the approval command 107 is received, the approval command 107 is received by the worker in step 32 and the data 100 is approved. Notify that In step 33, the data of the temporary storage table storing the contents of the processing 1, processing 2,. In step 34, the subsequent processing data by the operator is stored in the master table and the processing is continued.

  FIG. 1 shows an example in which the worker receives the approval command 107 at the timing when the process 2 of the work flow 101 is completed. The data of the temporary storage table 105 in which the content of the process 2 in which the data 100 is approved and the process based on the data 100 is performed is stored in the master table. Then, the processing contents subsequent to processing 3, processing 4,... (Not shown) are stored in the master table and the work proceeds.

  As described above, even if the data that needs to be approved is unapproved, the next process proceeds, the contents of the process are stored in the temporary storage table, the approval by the approver is completed, and the approval command is received Data in the temporary storage table is stored in the master table where data should be stored at the timing, and data is stored in the master table for subsequent processing. It is possible to proceed, and it is possible to suppress the stagnation of the business, increase the business speed, increase the efficiency, and improve the productivity.

<Embodiment 2>
A second embodiment of the present invention will be described with reference to FIGS. 4, when the data 100 that the workflow shown in FIG. 1 needs to approve is not approved, processing 1, processing 2,..., Processing N based on the data 100 is performed, and the approver views the contents from the terminal. It is a flowchart for demonstrating the processing flow to perform.

  In FIG. 4, step 40 indicates that the workflow is started by an event of a reference mode selection switch (not shown). If the reference mode is selected, the process proceeds to the next step 41 to check the authority to see the data in the temporary storage table storing the processing contents of each process of the work flow 101 in FIG. . The setting of the approver's browsing authority is defined in advance in a browsing authority setting table (not shown). If the user has viewing authority, the approver can view the temporary storage table of the processing status desired to be viewed in step 42 from the terminal. Since the contents of each process (process 1, process 2,... Process N) in the work flow 101 are stored in the respective temporary storage tables, it is possible to browse the information of the process status to be viewed.

  As described above, since the approver can view the contents of the temporary storage table of each process from the terminal, the process contents can be viewed in real time, and it is possible to take measures at an appropriate timing.

<Embodiment 3>
A third embodiment of the present invention will be described with reference to FIGS. FIG. 5 shows the workflow shown in FIG. 1, when the data 100 requiring approval is unapproved, processing 1, processing 2,..., Processing N based on the data 100 are performed, and the approver receives the contents from the terminal. It is a flowchart for demonstrating the processing flow to edit.

  In FIG. 5, step 50 indicates that the workflow is started by an event of an edit mode selection switch (not shown). When the edit mode is selected, the process proceeds to the next step 51 to check the authority to edit the data in the temporary storage table storing the processing contents of each process of the work flow 101 in FIG. . The approver's editing authority setting is defined in advance in an editing authority setting table (not shown). If the user has editing authority, the approver can edit the temporary storage table of the processing status to be edited in step 42 from the terminal. Since the contents of each process (process 1, process 2,... Process N) in the work flow 101 are stored in the respective temporary storage tables, it is possible to edit information on the process status to be edited.

  As described above, the approver can edit the contents of the temporary storage table for each process from the terminal, so that the approver can correct the change without having to ask the worker in charge to improve the efficiency of the work. Can be achieved.

<Embodiment 4>
A fourth embodiment of the present invention will be described with reference to FIGS. FIG. 6 shows that when the data 100 that the workflow shown in FIG. 1 needs to approve is unapproved, processing 1, processing 2,..., Processing N based on the data 100 are performed, and the contents are stored in the temporary storage table. FIG. 10 is a flowchart for explaining a notification processing flow for an operator when approval from the approver is made and the contents of the master table are updated.

  In FIG. 6, step 60 indicates that the workflow is started by an event of a registration switch (not shown). If the registration switch is selected, the next step 61 checks whether the approver has changed the data in the temporary storage table. If there is a change, the content of the temporary storage table is stored in the master table in step 62. Then, in step 63, the worker is notified of the contents of the data change, together with the fact that the approval by the approver has been established. For the subsequent processes that are switched from the temporary storage table to the use of the master table, the process data is stored in the master table and the work proceeds.

  As described above, when the contents of the master table are changed, the worker is notified of the contents of the change, so the worker can always grasp the contents of the change, and the recognition of the worker and the approver can be matched. In addition, it is possible to eliminate the trouble of confirming which part has been changed by the approver and to improve the efficiency of the work.

<Embodiment 5>
A fifth embodiment of the present invention will be described with reference to FIGS. 7 shows that when the data 200 that requires approval in the workflow shown in FIG. 2 is unapproved, processing 1, processing 2,... It is a flowchart for demonstrating the processing flow when the conditions with respect to are shown.

  In FIG. 7, step 70 indicates the start of the workflow. Step 71 determines whether or not the condition presentation 207 transmitted from the approval flow 202 in FIG. 2 is present. If the condition presentation 207 is confirmed, the operator is notified of the contents of the condition presentation 207 by the approver in step 72. Based on this content, the worker changes the content of the temporary storage table. Next, in step 74, it is determined whether the data has been changed as presented by the approver. And when it was corrected according to the condition of the approver, the latest data in the temporary storage table storing the contents of the processing 1, processing 2,... Store in the master table. In step 76, the data change content is notified to another worker. In step 77, the subsequent processing data by the operator is stored in the master table and the processing is continued.

  FIG. 2 shows an example in which the worker receives the condition presentation 207 from the approver at the timing when the process 2 of the work flow 201 is completed. The content of the condition presentation is to change the content of the column 1 of the temporary storage table 205 from “Data 1A” to “Data 1 AX”. The temporary storage table 208 whose data has been changed in accordance with the presentation conditions by the operator is determined to be in accordance with the condition presentation in step 74 in FIG. 7, and the changed data is not approved by the approver in the master table 210 in FIG. Remembered. Then, the processing contents subsequent to processing 3, processing 4,... (Not shown) are stored in the master table and the work proceeds.

  In this embodiment, the temporary storage table and the master table have the same column information. However, status information for recording the processed location in the temporary storage table or data is stored in the temporary storage table. Update information or the like for recording the date and time of the update may be added.

  As described above, when the condition for the processing content is presented from the approver and the change to the processing content by the worker satisfies the condition, the contents of the temporary storage table can be stored in the master table without the approval of the approver, The approval act by the approver can be omitted and the work efficiency can be improved. In addition, by adopting a method of storing each processing content in the temporary storage table as in the present invention, even if a change in processing content data is requested from the approver, a portion that needs to be changed can be selectively selected. Because it becomes possible to edit, it will be possible to do the minimum necessary correction. Then, it is not necessary to re-input the portions that do not require correction, and it is possible to save the user from inputting data.

<Embodiment 6>
A sixth embodiment of the present invention will be described with reference to FIGS. In FIG. 9, when the data 800 that the workflow shown in FIG. 8 needs to approve is unapproved, processing 1, processing 2,..., Processing N based on the data 800 are performed, and a denial command 807 is received at an arbitrary timing. It is a flowchart for demonstrating the processing flow in the case of having carried out.

  In FIG. 9, step 90 indicates the start of the workflow. Step 91 determines whether or not a denial command 807 sent from the approval flow 802 in FIG. 8 is received. If the denial command 807 is received, the denial command 807 is received by the operator in step 92 and the data 800 is denied. Notify that. In step 93, the temporary storage table storing the contents of processing 1, processing 2,. In step 94, the subsequent processing by the operator is stopped.

  FIG. 8 shows an example in which the worker receives the denial command 807 at the timing when the process 2 of the work flow 801 is completed. The data 800 is denied, and the temporary storage tables 804 and 805 storing the contents of the processing 1 and the processing 2 performed based on the data 800 are deleted. Then, the processing subsequent to processing 3, processing 4,.

As described above, even if the data that needs to be approved is unapproved, proceed with the next process and store the processing details in the temporary storage table. In addition, it is possible to cancel the processing without affecting the work flow only by deleting the temporary storage table stored so far.
(Data transfer to master table upon receipt of approval command)
As described above, the present invention proceeds with the next processing even if the data that needs to be approved is unapproved, stores the processing content in the temporary storage table, and the approval by the approver is completed and approved. The contents of the temporary storage table are stored in the master table where data should be stored at the time the command is received, and the data is stored in the master table for subsequent processing. It is possible to proceed to the next work without any delay, and it is possible to suppress the stagnation of the work, increase the work speed, improve the efficiency, and improve the productivity.
(Viewing temporary storage table by approver)
Since the approver can view the contents of the temporary storage table of each process from the terminal, the process contents can be viewed in real time, and a response can be taken at an appropriate timing. (Edit temporary storage table by approver)
The approver can edit the contents of the temporary storage table for each process from the terminal, so the approver can correct the change without having to ask the worker in charge to improve the work efficiency. It becomes.
(Notification when data of master table is changed)
When the content of the master table is changed, the worker is notified of the changed content, so that the worker can always grasp the changed content, and the recognition of the worker and the approver can be matched. Further, it is possible to eliminate the trouble of confirming which part has been changed by the approver and to improve the efficiency of the work.
(After correcting data, transfer data to master table)
Proceed to the next process even if the data that needs to be approved is unapproved, store the contents of the process in the temporary storage table, and temporarily save it as instructed when the approver requests a change in the process. By correcting the data in the table, data can be stored in the master table, and there is no need to recreate the data from the beginning. If the contents of the data corrected by the worker satisfy the condition presentation from the approver, the contents of the temporary storage table can be stored in the master table without the approval of the approver. This can save you a lot of business efficiency. Furthermore, by adopting a method of storing each processing content in the temporary storage table as in the present invention, even if a change in data is requested from the approver, a portion that needs to be changed can be selectively edited. Will be possible, so the minimum necessary modification will be required. In addition, it is not necessary to re-input the portions that do not require correction, and it is possible to save the user from inputting data.
(Cancel processing when denial)
Even if the data that needs to be approved is unapproved, the next process proceeds and the contents of the process are stored in the temporary storage table, so that even if there is a denial by the approver in the middle of the process, it will be stored so far It is possible to cancel the processing without affecting the work flow only by deleting the temporary storage table.

  As described above, according to the present invention, even if the data that needs to be approved is unapproved, it is possible to proceed to the next work without stagnation in the state of waiting for the approval of the workflow. Even if the approval is made at this timing, it is possible to deal with cases where the original data is changed or rejected. Then, at the time of approval or change, it is possible to effectively use the data processed so far without wasting it and store the contents of the temporary storage table in the master data. Thereafter, the processing contents are stored in the master table and the operation is continued, so that the stagnation of the business can be suppressed and the business speed can be increased, the efficiency can be improved, and the productivity can be improved.

It is a figure for demonstrating embodiment of this invention, and is a figure which shows an example of the workflow at the time of approval command reception. It is a figure for demonstrating embodiment of this invention, and is a figure which shows an example of the workflow when there exists condition presentation by the approver. It is a flowchart which shows the process at the time of reception of the approval command which concerns on Embodiment 1 of this invention. It is a flowchart which shows the browsing process of the content of the temporary memory means by the approver based on Embodiment 2 of this invention. It is a flowchart which shows the edit process of the content of the temporary memory means by the approver based on Embodiment 3 of this invention. It is a flowchart which shows the notification process of the change content to the worker at the time of the content change of the master memory | storage part which concerns on Embodiment 4 of this invention. It is a flowchart which shows a process when there exists condition presentation by the approver based on Embodiment 5 of this invention. It is a figure for demonstrating embodiment of this invention, and is a figure which shows an example of the workflow at the time of denial command reception. It is a flowchart which shows the process at the time of the denial command reception which concerns on Embodiment 6 of this invention.

Explanation of symbols

100, 200, 800 Data requiring approval 101, 201, 801 Work flow 102, 202, 802 Approval flow 103, 203, 803 Master table 104, 204, 804 Temporary storage table 105, 205 storing the contents of processing 1 , 805 Temporary save table for storing the contents of process 2 106, 206, 806 Temporary save table for storing the contents of process N 107 Approval command 108 Temporary save table upon receipt of approval command 109 Master copied with the contents of the temporary save table Table 207 Condition presentation contents 208 Temporary storage table when conditions are presented 209 Temporary storage table after correction based on condition presentation 210 209 Master table in which contents of temporary storage table of 209 are copied 807 Denial command

Claims (6)

In the work control apparatus that performs a plurality of processes and stores the processing contents in the master storage unit,
Temporary storage means for temporarily storing each processing content, receiving means for receiving a command from an approver, and when the receiving means receives an approval command from the approver, the contents of the temporary storage means are A work control device that stores in a master storage unit and stores processing contents in the master storage unit thereafter.   The work controller according to claim 1, wherein the approver can view the contents of the temporary storage unit from a terminal.   The work controller according to claim 1, wherein the approver can change the contents of the temporary storage unit.   The work control apparatus according to claim 1, wherein when the content of the master storage unit is changed, the change content is notified to an operator.   When the condition for the processing content is presented from the approver and the change content for the processing content of the worker satisfies the condition, the content of the temporary storage unit is stored in the master storage unit without the approval of the approver. The work control device according to any one of claims 1 to 4, wherein   6. The work control apparatus according to claim 1, wherein when the receiving unit receives a denial command from an approver, the temporary storage unit is deleted and the subsequent processing is stopped.

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