JP2006099408A - System for recording access log, method for recording access log, and analysis method of access log record - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system for recording access logs, capable of automatically recording customer information such as a customer ID, a customer company name, or an access authority assigned to the customer, and also recording buttons for access, products and pages to be accessed, and product detailed compressed image data which are downloaded. <P>SOLUTION: In this system for recording access logs from members to a membership Web site for providing product information to registered members, which comprises a Web site server 11 and at least one user terminal 12a, 12b, and 12c mutually connected through a communication network 13, the Web site server comprises a license agreement acquisition means acquiring the agreement of a license contract with a Web site at each time of log-in of the user terminal to the Web site, and a log recording means recording, at each time of selective operation of a product image on a Web page from the user terminal, the log thereof. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  In the present invention, a company that sells products wholesale provides a dedicated website to a plurality of specific companies (agents or dealers or system manufacturers that sell application products using the products) having a business transaction relationship. The invention also relates to collecting access records (logs) from a specific company terminal that has accessed a website for the specific company.

2. Description of the Related Art Conventionally, a supply company that wholesales and sells electronic devices (for example, printers and consumables thereof) provides dedicated websites for agents (or dealers or system manufacturers) and users of the agents.
Through this Web site, product information is provided, and product estimates and orders are accepted.

Conventionally, in various systems using groupware, by obtaining usage status information (access log) such as “when, where and who saw what”, for example, to operate with groupware It was possible to grasp the above-mentioned usage status by checking the set DB properties.
However, the contents of each content cannot be grasped even in grasping the usage status information as described above.

  The conventional usage status grasp range for groupware includes (1) database access date / time information, (2) database accessor groupware address, and (3) read / write operation contents, etc. It was up to the number information of the operation.

Conventionally, an access log that can know which content in the database has been accessed cannot be collected.
Further, the storage capacity of the conventional access log is fixed. For example, the latest access log of 1400 is stored, and the past data is deleted in time.
In addition, groupware addresses that exceed a predetermined number of characters are cut, so if the name is too long, the characters behind the groupware address that displays it will disappear, for example, specify the sales company name set in the address There is also a problem that you cannot do it.

  An access log collection system that has been made in view of the above circumstances, and that can acquire information indicating when and who accessed which content for a database set in groupware. The following are known for the purpose of providing: (For example, see Patent Document 1)

FIG. 4 is a diagram for explaining an embodiment of a conventional access log collection system, and shows a configuration example in which a manufacturer operates a sales support system on groupware.
In FIG. 1, 1 is an email reception DB, 2a is a sales support DB, 2b is a sales support DB replica held by an affiliated company (sales company, etc.) of the sales support DB holding company, and 3a and 3b are SAs (sales advisors). It is a user's terminal.

In the conventional access log collection system, when a predetermined place on the screen opened in the sales support DB 2a (or its replica 2b) is clicked with the mouse, log data is acquired and mail is sent to the mail receiving DB 1. Process.
The above-mentioned predetermined place is set in a content display portion that is clicked when the user specifies content, and an email to be sent indicates information such as “when, where and who clicked the content” it can.

  For example, in FIG. 4, when a user such as SA accesses the sales support DB 2a or the sales support DB replica 2b from the terminal 3a or 3b and clicks a portion set as the above-mentioned mail transmission target, these sales support DB 2a (or sales) The support DB replica 2b) transmits the mail as described above to the mail reception DB1.

  Log information obtained by e-mail includes access date / time (year / month / day and time information) information, information indicating log objects such as “DB”, “example”, “flyer”, “national branch / sales company DB”, “DB open”, “ In addition to operation information indicating operations such as “search”, “document close”, “DB link click”, “DB name”, etc., title information of the accessed content, “name of kanji”, “name of alphabet”, name of the accessor, “ The company name and its affiliation information, etc., according to the sales company name in “Kanji” and “Name of alphabet” are recorded.

  In addition, in the example of the sales support DB top screen (not shown), for example, a sales support information BOX corner for accessing solution examples and flyer information, and a nationwide branch where a DB link of each branch office and affiliated sales company is set. Menus such as a sales company DB corner, a topics corner that allows access to prepared topic documents, and a support information corner for each sales process that provides support information for each sales process are set.

In this state, when the groupware sales support DB is clicked and opened from the terminal, log information is collected and mail transmission is automatically performed.
Then, in the topics corner on the top screen (not shown), after the topic document name is clicked and opened, the log information is collected and mail is automatically sent when the document close button is clicked. To do.
Or, when the search key in the sales support information BOX corner is clicked, the map of Japan in the nationwide branch / sales company DB corner is clicked, or the DB name linked in the support information corner by sales process is clicked At this time, the log information is acquired and the mail is sent to the mail reception DB.

In addition, when a map of Japan is clicked at a nationwide branch / sales company DB corner, a screen showing a sales company on the map is displayed.
In such a screen, when each branch display section (for example, Sendai branch) is further clicked, the log information can be acquired again and mail can be transmitted.

As described above, in the conventional system, an access log that can know which content in the database has been accessed can be collected.
Also, by sending an e-mail, it is possible to solve the problem caused by deleting past data due to a fixed capacity as in the prior art.
Further, since the groupware address is not cut in the conventional mail, the name of the sales company set in the address can be specified.
JP 2002-297599 A

  In the conventional access log collection system described above, it is possible to know which content in the database has been accessed. However, since the content of access is sent to the email reception DB every time access is performed, the system is complicated. However, there is a problem that the contents of the recorded access log are not rich.

  The problem (objective) of the present invention is to download which information on which page, which product is accessed from which button, along with customer information such as customer ID, customer company name, and access authority given to the customer. It is an object of the present invention to provide an access log recording system capable of automatically recording whether or not the operation has been performed.

In order to solve the above-mentioned problem, recording of an access log from a member to a website that provides product information to a registered member of a membership system comprising a website server connected via a communication network and at least one user terminal A system,
License information acquisition means for acquiring an agreement of a license agreement with the Web site every time the user terminal logs in to the Web site, and product information on the Web page from the user terminal It is characterized by comprising log recording means for recording the log at every selection operation.

The product information selection operation is characterized in that an access log records a distinction between a pull-down operation from a menu screen and a click operation of a displayed product image or product name. An example of a screen for recording the access log of the present invention is shown in FIG.
The log recording means records the log of product information compressed data when a download operation is performed from a Web server.
The access log is recorded together with user information such as a user ID and a company name accessed, and data indicating the type of access authority given to the user.

A method for recording an access log from a member to a website that provides product information to a registered member of a membership system comprising a website server connected via a communication network and at least one user terminal,
A step of agreeing a license agreement with the Web site when logging in to the Web site from the user terminal, and a step of recording a log for each selection operation of product information on the Web page from the user terminal It is characterized by including.

A method for analyzing access log records from members to a website that provides product information to a registered member of a membership system comprising a website server connected via a communication network and at least one user terminal,
The user of the user who has agreed to a license agreement with the website when logging in to the website from the user terminal, and who has accessed the log every time the product information is selected on the web page from the user terminal The recorded log information is analyzed after being recorded on the recording medium of the Web server together with information and data indicating the type of access authority given to the user.
In addition, the log recording is recorded separately from the pull-down operation from the menu screen and the click operation of the displayed product image or product name, and the analysis is performed by dividing into the pull-down operation and the click operation at the time of analysis. It is characterized by being.

  In the present invention, along with customer information such as customer ID, customer company name, and access authority given to the customer, which button, which product is accessed from which button, which information of which product is downloaded automatically It is possible to realize an access log recording system capable of recording in

The access log recording system, access log recording method, and access log analysis method of the present invention will be described with reference to FIG.
FIG. 1 is a diagram showing a hardware configuration of an access log recording system according to the present invention.
In FIG. 1, 11 is a website server provided in a company that operates a membership-based website (for example, a company that sells POS products wholesale), and 12a, 12b, and 12c are member customers of the website. The customer terminal is owned by the customer, and the Web server and the customer terminal are connected via a communication network (including the Internet network) 13.

Next, the flow of processing in the access log recording system of the present invention will be described using the flowchart of FIG.
A customer logs in to a website server provided from a customer terminal at a company (for example, a company that sells POS products) that operates a membership-based website. (Step S1)
When the login is confirmed, one of the determinations is made on the license agreement screen as to whether or not the license agreement between the Web site and the customer is agreed on the display unit of the customer terminal. (Step S2)
If the determination in step S2 is Yes, the process proceeds to the menu screen (FIG. 3A), and whether or not the customer has performed a pull-down operation for any item in the illustrated frame 31 on the menu screen Make a judgment. (Step S3)
When the determination in step S3 is Yes, the access log recorded by pull-down operation (1) Record in the storage means of the Web server. (Step S4)
If the determination in step S3 is No, the process proceeds to the product selection screen (FIG. 3B), and the customer selects an image or product name of any product in the illustrated frame 32 on the product selection screen. It is determined whether or not a click operation has been executed. (Step S5)
If the determination in step S5 is Yes, the clicked access log is recorded (2) is recorded in the storage means of the Web server. (Step S6)
Note that steps S3 and S5 may be reversed.

If the determination in step S5 is No and after step S6, it is determined whether or not the customer has downloaded a precise compressed image of the product selected in steps S3 and S5. (Step S7)
If the determination in step S7 is Yes, the access log record (3) for the downloaded product is recorded in the storage means of the Web server. (Step S8)
When the determination in step S7 is No and after step S8, it is determined whether or not the customer has logged out of the website. (Step S9)
If the determination in step S9 is Yes, the process ends. If the determination is No, the process returns to step S2.

In the access log recording system of the present invention, in the above processing procedure, the access log records (1) to (3) are displayed along with customer information such as customer ID, customer company name, and access authority given to the customer. From which page, which product is accessed, and which detailed compressed image data of which product is downloaded is automatically recorded.
In this example, the compressed image data is used as the product information. However, other examples include specification information, moving image data, handling instruction information, service information, maintenance / maintenance information, and the compressed information may be used. .
When an image or product name is clicked, image data and moving image data that are frequently downloaded and their compressed information can be downloaded, which is easy to understand visually and easy to use.
Specification information with few downloads may be selected by a pull-down operation.
As described above, it is possible to create an access log recording system that can easily obtain a necessary log simply by performing a click operation or a pull-down operation.
Also, the image data can be downloaded by clicking on the image with a small number of pixels so that the image quality can be simply viewed on the screen, and the compressed image data can be downloaded even if it is printed large in a catalog etc. Configure the number of pixels, display the product name and capacity, and click it to make it downloadable.
In this way, it is possible for the customer to select image data having the required number of pixels, and it is possible to infer what purpose the customer has used the image data for analysis.
Depending on the access authority granted to the customer, the product information should be restricted so that the specification information etc. cannot be displayed or operated by pull-down, or compressed image data with a large number of pixels cannot be displayed or clicked. It can also be.

Further, in the access log recording system of the present invention, the access log records (1) to (3) are accessed from which button, which product, which product, and customer information such as customer ID and customer company name. Since the time when the detailed compressed image data of the product is downloaded is recorded in the storage means of the Web server, various analyzes regarding the product for which information is provided on the Web site are possible.
Other examples of customer information include location, country of residence, whether it is an agency, a dealer, or a system manufacturer.

Further, in the access log recording system of the present invention, the access log record is accessed by which button, which product, which product is accessed from which button, along with the customer ID, customer company name and other customer information. Since the download is recorded in the storage means of the Web server, the analysis can be used for the operation of the Web site.
For example, which products are accessed frequently, where are the most frequent regions, what level of customers are there, and the number of customers who have changed since the announcement of new products Analyze.
Further, when any problem occurs due to the handling of product information including confidential information acquired by a customer from a website, it can be used as a material for taking effective measures. The information that can be displayed and operated can be limited by the access authority of the customer.

  The present invention automatically selects which button, which product is accessed from which button, and which information of which product is downloaded, together with customer information such as customer ID, customer company name, and access authority given to the customer. Therefore, the industrial applicability is extremely large.

It is a figure which shows the hardware constitutions of the recording system of the access log of this invention. It is a flowchart which shows the flow of a process of the recording system of the access log of this invention. It is a figure which shows an example of the screen which records the access log of this invention. It is a figure which shows the hardware constitutions of the conventional access log recording system.

Explanation of symbols

11 ... Web server, 12a, 12b, 12c ... Customer terminal, 13 ... Communication network

Claims (7)

A system for recording an access log from a member to a website that provides product information for a registered member of a membership system comprising a website server connected via a communication network and at least one user terminal,
In the website server,
A license agreement acquisition means for acquiring an agreement of a license agreement with the website every time the user terminal logs in to the website;
Log recording means for recording the log every time the product information is selected on the web page from the user terminal;
A system for recording an access log from a member for a Web site, comprising: 2. The access log is recorded, wherein the product information selection operation is distinguished from a pull-down operation from a menu screen and a click operation of a displayed product image or product name. System for recording access logs from members to their websites. 3. The system for recording an access log from a member to a Web site according to claim 1 or 2, wherein the log recording unit records the log of product information compressed data when a download operation is performed from a Web server. The access log is recorded together with user information such as an accessed user ID and company name, and data indicating a type of access authority given to the user. A system for recording access logs from members to the Web site described in the above section. A method for recording an access log from a member to a website that provides product information to a registered member of a membership system comprising a website server connected via a communication network and at least one user terminal,
Agreeing a license agreement with the website when logging in to the website from the user terminal;
Recording a log for each operation of selecting product information on a web page from the user terminal;
A method for recording an access log from a member for a Web site, comprising: A method for analyzing access log records from members to a website that provides product information to a registered member of a membership system comprising a website server connected via a communication network and at least one user terminal,
The user of the user who has agreed to a license agreement with the website when logging in to the website from the user terminal, and who has accessed the log every time the product information is selected on the web page from the user terminal Providing product information for registered members of the membership system, which is recorded on the recording medium of the Web server together with information and data indicating the type of access authority given to the user, and then analyzing the recorded log information Of analyzing access log records from members for websites to be accessed. The log record is recorded separately from the pull-down operation from the menu screen and the click operation of the displayed product image or product name, and the analysis is performed by dividing into the pull-down operation and the click operation at the time of analysis. The method of analyzing access log records from members for a Web site that provides product information for registered members under the membership system according to claim 6.

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