JP2006072847A - Information processing system, information processor, and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To shorten the waiting time of a user. <P>SOLUTION: An upper limit determining part 178 compares the number of temporary order receipt of merchandise to be counted by a temporary order receipt data collector 172 with the upper limit number of the corresponding merchandise registered in an upper limit number database 177, so as to control a data replacement control unit 179 based on the comparison result (determination), to allow a temporary order receipt Web server 82 to report that the order receipt of the merchandise is impossible, and to generate screen data corresponding to the report to be provided to the user. An ordering control unit 180 is controlled. An ordering server 54 orders the merchandise whose number of temporary order receipt exceeds the upper limit number, so as to set (reset) zero concerning the number of temporary order receipt counted by the temporary order receipt data collector 172 and the upper limit number registered in the upper limit number database 177. The processor is applied to a merchandise order receipt system for providing a merchandise order receipt service to a user terminal. <P>COPYRIGHT: (C)2006,JPO&NCIPI

Description

  The present invention relates to an information processing system, an information processing apparatus, and a program, and more particularly, to an information processing system, an information processing apparatus, and a program that can speed up a response at the time of receiving an order and reduce a user's waiting time. .

  2. Description of the Related Art Conventionally, in a product order receiving system that provides a service for ordering products to the user via the Internet, when the user requests a screen related to product information, the managed product information is referred to at that time. A screen related to the product information is displayed (see, for example, paragraph 0031 of Patent Document 1).

  An example of a conventional product order receiving system will be described with reference to FIG. In the example of FIG. 1, the order receiving server 1 provides a service for receiving an order for a product to a user who accesses the order receiving server 1 using a user terminal (not shown) via the Internet 2.

  The order receiving server 1 includes a Web server 11, order receiving Web servers 21-1 and 21-2, application servers 22-1 and 22-2, order database servers 23-1 and 23-2, and a shared disk 24. Yes. Hereinafter, among the order receiving servers 1, the order receiving Web servers 21-1 and 21-2, the application servers 22-1 and 22-2, the order receiving database servers 23-1 and 23-2, and the shared disk 24 are summarized. The normal order receiving block 12 is also referred to, and the description of the normal order receiving block 12 is also referred to in the description of the present invention described later.

  The Web server 11 provides the user with a top menu screen of a purchase screen such as a product description page. When the Web server 11 receives an instruction to move to the product order screen (that is, a request for product order screen data) from the user via the top menu screen, the Web server 11 uses the random function to request the received product order screen data. To the order receiving Web server 21-1 or 21-2.

  The order receiving Web servers 21-1 and 21-2 execute a request for product order screen data from the Web server 11, execute an authentication process for the user, and execute an order from the user terminal after the authentication process is executed. Execute the order acceptance process for accepting.

  In other words, the order receiving Web servers 21-1 and 21-2 send the information on the product targeted by the requested product order screen data via the application server 22-1 or 22-2, The product order screen is used to check the stock of the target product, and the check result of the stock is reflected using a script language such as Java (registered trademark) Script. The product order screen data is dynamically generated, the generated product order screen data is transmitted to the user terminal via the Internet 2, and the product order screen is displayed on the user terminal. When instructed, the product order information is supplied to the corresponding application server 22-1 or 22-2.

  In addition, when the order receiving Web servers 21-1 and 21-2 are supplied with the inventory allocation result or the billing amount for the ordered product from the application server 22-1 or 22-2 that has supplied the order information of the product, Acceptance confirmation screen data showing the inventory allocation result and billing amount for the ordered product is transmitted to the user terminal via the Internet 2 and the acceptance confirmation screen is displayed on the user terminal, and an instruction to purchase the product from the user is given. Then, an instruction to purchase a product is supplied to the corresponding application server 22-1 or 22-2.

  Further, the order receiving Web servers 21-1 and 21-2 receive an order completion or authorization (credit) processing result for the product instructed to purchase from the application server 22-1 or 22-2 that has supplied an instruction to purchase the product. When supplied, the reception completion screen data is transmitted to the user terminal via the Internet 2, and the reception completion screen is displayed on the user terminal.

  When the product information is supplied from the order receiving Web server 21-1 or 21-2, the application servers 22-1 and 22-2 control the order receiving database server 23-1 or 23-2 and inventory of the supplied products. And the confirmation result is returned to the order receiving Web server 21-1 or 21-2. Further, when the order information of the product is supplied from the order receiving Web server 21-1 or 21-2, the application servers 22-1 and 22-2 put the ordered product into the user's basket (that is, built-in). To the order basket database server 23-1 or 23-2 to execute the inventory allocation of the ordered product, and when the inventory allocation of the product is completed, the invoice amount is calculated, In addition to creating order data for a product for which purchase has been instructed, an inventory allocation result and a billing amount are supplied to the corresponding order receiving Web server 21-1 or 21-2.

  Further, the application servers 22-1 and 22-2 control the order database server 23-1 or 23-2 to register the created order data, execute an authorization process, and receive an order for a product for which purchase is instructed. The completion and authorization processing results are supplied to the corresponding order receiving Web servers 21-1 and 21-2.

  The order database server 23-1 or 23-2 confirms or selects the stock of the designated product from the product stock database (not shown) of the shared disk 24 under the control of the application server 22-1 or 22-2. The inventory allocation of the received product is executed, and the result is returned to the corresponding application server 22-1 or 22-2. The order database server 23-1 or 23-2 registers the order data for the product instructed to be purchased from the application server 22-1 or 22-2 in the order database (not shown) of the shared disk 24, and purchases it. Is returned to the corresponding application server 22-1 or 22-2.

  In the case of the example in FIG. 1, the order database server 23-2 indicated by a dotted line does not normally operate and is provided redundantly as a standby system for the order database server 23-1. Shown in dotted lines.

  The shared disk 24 includes a product inventory database that collectively manages product inventory in the product order receiving system, an order database that collectively manages product orders in the product order receiving system, and the like.

  As described above, in the order receiving server 1, when the product order screen data is requested from the user terminal, the stock of the target product is confirmed, and the product order screen data reflecting the stock confirmation result is dynamically updated. The generated product order screen data is transmitted to the user terminal via the Internet 2. That is, in the order receiving server 1, if there is a stock of the target product using the script language, product order data that can accept the order of the product is dynamically generated, and the stock of the target product is stored. Otherwise, product order data indicating that the product order cannot be accepted is dynamically generated, and then the generated product order screen data is transmitted to the user terminal via the Internet 2.

  Hereinafter, when it is not necessary to individually distinguish the order receiving Web servers 21-1 and 21-2, the application servers 22-1 and 22-2, and the order receiving database servers 23-1 and 23-3, respectively, These are referred to as the order receiving Web server 21, application server 22, and order receiving database server 23.

JP 2001-273411 A

  As described above, in the conventional order receiving server 1, when the product order screen data is requested from the user terminal, the stock of the target product is confirmed for the first time, and the script language is used to check the stock. Product order screen data reflecting the results was dynamically generated. Therefore, after the user requests the product order screen data from the order receiving server 1 until the product screen is displayed on the monitor of the user terminal, the time for checking the inventory of the target product and the screen data Since it takes time such as generation time, there is a problem that the response to the user is delayed and the waiting time of the user is generated.

  In particular, when a large number of products are received and a load is applied to the order receiving server 1, there is a problem that the response to the user is further delayed and the waiting time of the user is further increased.

  The present invention has been made in view of such a situation, and is intended to reduce the waiting time of a user who orders a product via a network.

  In the information processing system of the present invention, the first information processing apparatus includes screen data providing means for providing screen data for selecting a product to be ordered in response to a request from the information processing terminal via the network. An order receiving means for receiving an order for a product transmitted via a network from an information processing terminal that has received the provision of screen data, and screen data provided to the information processing terminal by the screen data providing means Data replacement means for replacing with data, and the second information processing apparatus counts the order number of the product received by the order receiving means, and the order number of the product counted by the count means The upper limit number determining means for determining whether or not the set upper limit order number is exceeded, and the upper limit number determining means determines that the order number of the product is Replacement that controls so that the screen data provided to the information processing terminal by the screen data providing means is replaced by the screen data that makes it impossible to select the product to be ordered by the data replacing means when it is determined that the limit has been exceeded And a control means.

  The information processing apparatus of the present invention receives screen data providing means for providing screen data for selecting a product to be ordered in response to a request from the information processing terminal via the network, and the screen data is provided. Order receiving means for receiving an order for a product transmitted from the information processing terminal via the network, a counting means for counting the number of orders for the product received by the order receiving means, and an order for the product counted by the counting means If the number of products exceeds the order limit, the upper limit number determination means for determining whether the number exceeds the order limit number set according to the product, and the upper limit number determination means, Data replacement means for replacing the screen data provided to the information processing terminal by the screen data providing means with screen data that makes it impossible to select the product to be ordered Characterized in that it comprises a.

  When it is determined by the upper limit number determination means that the order number of the product exceeds the order upper limit number set according to the product, the order of the product that has been determined to exceed the order number for other information processing devices It is possible to further include product order control means for controlling order placement.

  The program of the present invention includes a screen data providing step for providing screen data for selecting a product to be ordered in response to a request from an information processing terminal via a network, and an information processing that has received the provision of the screen data. Order receiving step for receiving product orders sent from the terminal via the network, a counting step for counting the number of product orders received by the processing of the order receiving step, and the products counted by the processing of the counting step It is determined that the order number of the product has exceeded the order limit number by the upper limit number determination step that determines whether or not the order number of the product exceeds the order limit number set according to the product The screen data provided to the information processing terminal by the processing of the screen data providing step is Characterized in that it comprises a data replacement step of replacing the screen data and impossible-option.

  When it is determined by the processing of the upper limit number determination step that the order number of the product has exceeded the order upper limit number set according to the product, the order of the product determined to have exceeded the order number for the information processing device A product order control step for controlling the order may be further included.

  In the first aspect of the present invention, the first information processing apparatus provides screen data for selecting a product to order in response to a request from the information processing terminal via the network. The order of the product transmitted via the network is received from the information processing terminal that receives the information, and the screen data provided to the information processing terminal is replaced with predetermined screen data. The second information processing device counts the number of orders for the received product, and determines whether the order number of the counted product exceeds the order limit number set according to the product. When it is determined that the number of orders exceeds the upper limit number of orders, the screen data provided to the information processing terminal is controlled to be replaced with screen data that makes it impossible to select a product to order.

  In the second aspect of the present invention, screen data for selecting a product to be ordered is provided in response to a request from the information processing terminal via the network. From the information processing terminal that has received the provision of the screen data, Orders for products sent via the network are accepted, and the number of orders for the accepted products is counted. Then, it is determined whether or not the order number of the counted product exceeds the order upper limit number set according to the product, and if it is determined that the order number of the product exceeds the order upper limit number, The screen data provided to the terminal is replaced with screen data that makes it impossible to select a product to order.

  The network is a mechanism in which at least two devices are connected and information can be transmitted from one device to another device. Devices that communicate via a network may be independent devices, or may be internal blocks that constitute one device.

  The communication is not only wireless communication and wired communication, but also communication in which wireless communication and wired communication are mixed, that is, wireless communication is performed in one section and wired communication is performed in another section. May be. Further, communication from one device to another device may be performed by wired communication, and communication from another device to one device may be performed by wireless communication.

  According to the present invention, it is possible to speed up the response and reduce the waiting time of the user at the time of receiving an order.

  Embodiments of the present invention will be described below. Correspondences between constituent elements described in the claims and specific examples in the embodiments of the present invention are exemplified as follows. This description is to confirm that specific examples supporting the invention described in the claims are described in the embodiments of the invention. Accordingly, although there are specific examples that are described in the embodiment of the invention but are not described here as corresponding to the configuration requirements, the specific examples are not included in the configuration. It does not mean that it does not correspond to a requirement. On the contrary, even if a specific example is described here as corresponding to a configuration requirement, this means that the specific example does not correspond to a configuration requirement other than the configuration requirement. not.

  Further, this description does not mean that all the inventions corresponding to the specific examples described in the embodiments of the invention are described in the claims. In other words, this description is an invention corresponding to the specific example described in the embodiment of the invention, and the existence of an invention not described in the claims of this application, that is, in the future, a divisional application will be made. Nor does it deny the existence of an invention added by amendment.

  The information processing system according to claim 1 is configured such that the first information processing apparatus (for example, the provisional order block 62 in FIG. 2) is connected to an information processing terminal (for example, the Internet 52 in FIG. 2). In response to a request from the user terminal 51-1 in FIG. 2, screen data providing means for providing screen data for selecting a product to order (for example, the display data providing unit 154 in FIG. 5), screen data Is provided to the information processing terminal by order receiving means (for example, the reception input unit 151 in FIG. 5) that accepts an order for a product transmitted via the network from the information processing terminal that has received Data replacement means (for example, the display data replacement unit 155 in FIG. 5) for replacing the screen data with predetermined screen data, and a second information processing apparatus (for example, FIG. 2). The concentrator 63) has a counting means (for example, the provisional order data collecting unit 172 in FIG. 6) that counts the number of orders of products received by the order receiving means, and the number of orders of products counted by the counting means. The upper limit number determining means (for example, the upper limit number determining unit 178 in FIG. 6) for determining whether or not the order upper limit number set according to the product is exceeded, and the upper limit number determining means Replacement that controls the screen data provided to the information processing terminal by the screen data providing means to be replaced with screen data that makes it impossible to select the product to be ordered by the data replacing means when it is determined that the upper limit has been exceeded And a control means (for example, the data replacement control unit 179 in FIG. 6).

  The information processing apparatus according to claim 2 is a product ordered in response to a request from an information processing terminal (for example, the user terminal 51-1 in FIG. 2) via a network (for example, the Internet 52 in FIG. 2). Products sent via the network from the screen data providing means (for example, the display data providing unit 154 in FIG. 5) and the information processing terminal that has received the provision of the screen data. Order receiving means (for example, the reception input unit 151 in FIG. 5) and counting means for counting the number of orders received by the order receiving means (for example, the provisional order data collecting unit 172 in FIG. 6). And an upper limit number determining means for determining whether or not the order number of the product counted by the counting means exceeds the order upper limit number set according to the product (for example, 6 and the upper limit number determination unit 178) and the upper limit number determination means determine that the order number of the product exceeds the order upper limit number, the screen data providing means orders the screen data provided to the information processing terminal. A data replacement unit (for example, a display data replacement unit 155 in FIG. 5) that replaces the screen data with which the product cannot be selected is provided.

  When it is determined by the upper limit number determination means according to claim 3 that the order number of the product exceeds the order upper limit number set according to the product, the other information processing apparatus (order server 54 in FIG. 2) On the other hand, it is possible to further include product order control means (for example, order control unit 180 in FIG. 6) for controlling the ordering of products determined to exceed the number of orders.

  According to a fourth aspect of the present invention, there is provided a screen data providing step for providing screen data for selecting a product to be ordered in response to a request from an information processing terminal via a network (for example, FIG. 14). Step S46), an order receiving step (for example, step S48 in FIG. 14) for receiving an order for a product transmitted via the network from the information processing terminal receiving the screen data, and an order receiving step process The counting step (for example, step S14 in FIG. 12) for counting the number of orders for the product accepted by the step, and the order number of the product counted by the processing of the counting step is the order upper limit number set according to the product. An upper limit number determination step (for example, step S23 in FIG. 13) for determining whether or not the upper limit has been exceeded, and an upper limit number determination step. If it is determined that the order quantity of the product has exceeded the order limit, the screen data provided to the information processing terminal by the process of the screen data provision step is the screen data that makes it impossible to select the product to order. And a data replacement step (for example, step S24 in FIG. 13).

  The program according to the fifth aspect of the present invention is that when it is determined that the order number of the product exceeds the order upper limit number set according to the product, the order number for the information processing apparatus is exceeded. A product order control step (for example, step S26 in FIG. 13) for controlling the order of the determined product can be further included.

  Hereinafter, embodiments of the present invention will be described with reference to the drawings.

  FIG. 2 shows a configuration example of a product order receiving system to which the present invention is applied.

  Connected to the Internet 52 are user terminals 51-1 and 51-2 configured by a personal computer or the like. In this example, only two user terminals 51 are shown, but an arbitrary number of user terminals are connected to the Internet 52. Hereinafter, when it is not necessary to distinguish the user terminals 51-1 and 51-2 from each other, they are simply referred to as user terminals 51.

  In addition, in order to replenish the Internet 52 with a mass order receiving server 53 that provides a service for ordering products to a user who accesses the mass order receiving server 53 using the user terminal 51, and for stocking the products. An ordering server 54 is connected to which the mass order receiving server 53 requests the ordering of goods. In the merchandise order receiving system of FIG. 2, although explanation is omitted, for example, SSL (Secure Socket Layer) is used for transmission / reception between the mass order receiving server 53 and the user terminal 51 or between the mass order receiving server 53 and the ordering server 54. Each of these encryption methods is used.

  The user terminal 51 uses a client software such as a Web browser to display a product purchase page for using a product order system service from the Web server 61 of the mass order receiving server 53 and the like, and based on a user operation. The bulk order server 53 is instructed to order the desired product, and the order is sent and received in real time with the block corresponding to the product in the normal order block 12 or the provisional order block 62. Get a notification of the order or provisional order for the product for which As a result, the user can confirm in the mass order receiving server 53 that the order for the product instructed to be ordered or the provisional order has been completed.

  The mass order receiving server 53 includes a Web server 61, a normal order receiving block 12, a provisional order receiving block 62, a concentrator 63, and an authentication database 64. The products ordered by the mass order server 53 include normal orders that are accepted throughout the year, and mass orders that are expected to be received on a specific date (for example, release date), such as newly released products. Which product is set in advance for each product.

  The web server 61 provides the user terminal 51 with a purchase menu top menu screen such as a product description page. When the Web server 61 receives an instruction to move to the product order screen (request for product order screen data) from the user terminal 51 via the top menu screen, the product corresponding to the requested product order screen data is normally ordered. If the product is a product, the request for the received product order screen data is supplied to the normal block 12, and if the product corresponding to the requested product order screen data is a mass order product, the received product order screen data Is supplied to the provisional order receiving block 62.

  As described above with reference to FIG. 1, the normal order receiving block 12 collectively manages information related to product orders and stock on the shared disk 24. When the order receiving screen data request from the Web server 61 is input, the normal order receiving block 12 executes an authentication process for the user based on the authentication data registered in the authentication database 64, and the order receiving server in FIG. 1, an order acceptance process including an inventory allocation process and an authorization (credit) process is performed on a product requested by the user while communicating with the user terminal 51 in real time, and an order is received from the user. Order data for the regular order product is created and registered in the shared disk 24.

  Further, the normal order receiving block 12 performs processing different from that for the normal order received product on the large order received product in addition to the process for the normal order received product. That is, the normal order block 12 executes order data creation processing including inventory allocation processing, authorization processing, and the like based on the provisional order data supplied from the concentrator 63 for large-order products. The created order data is registered in the shared disk 24.

  When the provisional order block 62 receives a request for product order screen data from the Web server 11, the provisional order block 62 executes authentication processing for the user based on the authentication data registered in the authentication database 64, and the product requested by the user. Send screen data to receive an order. At this time, the provisional order block 62 preliminarily corresponds to the screen data prepared in advance, that is, according to the control of the concentrator 63 that manages the number of provisional orders of products in a predetermined cycle and the maximum number of products that can be ordered. Send generated screen data. The provisional order block 62 executes provisional order reception processing for temporarily accepting an order from the user for a product requested by the user while communicating in real time with the user terminal 51 that has received provision of predetermined screen data. , Create and register provisional order data for mass order products ordered by users. That is, in the provisional order reception process, the inventory allocation process and the authorization (credit) process that are executed in the order reception process of the normal order block 12 are not performed.

  The concentrator 63 acquires the provisional order data registered in the provisional order block 62, collects it, and converts the collected provisional order data into an interface file adapted to the order data creation process performed by the normal order block 12. To the normal order receiving block 12. The concentrator 63 counts the number of provisional orders for each product and manages the maximum number of orders that can be received according to the product. If the number of provisional orders exceeds the maximum number that can be ordered, the provisional order block 62 is notified that the order cannot be received, or the order server 54 is informed of the order. Request an order.

  In the authentication database 64, authentication data for authenticating a user who uses the mass order receiving server 53 is registered.

  The order server 54 is a server owned by the seller of the target product. Upon receiving an order for the product from the mass order server 53, the order server 54 actually converts the ordered product to a management company (a warehouse or the like of this product order system). ). When the delivery of the ordered product is completed, the ordering server 54 transmits product delivery completion information to the mass order receiving server 53.

  As will be described in detail later, in the mass order server 53, when the product ordered by the user is a normal order product, the order of the product is accepted in the normal order block 12, but in the case of a large order product, the provisional order block 62 is received. Thus, the order data and the information on the inventory of the products for which the provisional order of the products has been received are created in the normal order block 12, and are managed in a batch regardless of the normal order products and the mass order products.

  That is, in the product order receiving system of FIG. 2, the order data of the normal order received product is created in real time while communicating with the user terminal 51 in the normal order block 12, and is registered in the shared disk 24. The data is created while communicating with the user terminal 51 in real time in the provisional order block 62, and then created in the normal order block 12 based on the provisional order data collected by the concentrator 63, and the shared disk 24. Registered in

  The concentrator 63 collects provisional order data and counts the number of provisional orders for each product. The concentrator 63 receives the number of provisional orders received and the order of the corresponding product. By comparing the possible upper limit number, the replacement of screen data for receiving an order for a product provided to the user in the provisional order block 62 is controlled. Thereby, in the provisional order block 62, when screen data is requested from the user terminal 51, the replaced screen data is provided to the user terminal 51 under the control of the concentrator 63.

  Note that the user terminal 51 can be configured by a personal computer, for example, a mobile phone, other PDA (Personal Digital Assistant) devices, AV (Audio Visual) devices, home appliances (home appliances), and the like. A CE (Consumer Electronics) device can also be used.

  In the example of FIG. 2, the provisional order block 62 accesses the ordering server 54 owned by the merchandise seller, but the ordering server 54 is owned by the management company of the merchandise ordering system. It may be configured to access the ordering server 54 owned by the management company of the product order receiving system, or may be configured in the mass order receiving server 53.

  FIG. 3 shows a detailed configuration example of the mass order receiving server 53.

  When the product corresponding to the request for the product order screen data received from the user terminal 51 via the Internet 52 is a normal order product, the Web server 61 uses a random function (script) to request the product order screen data. To the order receiving Web server 21-1 or 21-2. On the other hand, when the product corresponding to the request for the product order screen data is a large-scale order product, the Web server 61 uses the random function to change the request for the received product order screen data to the provisional order Web server 82-1 or 82. -2 or load balancer 81.

  The provisional order block 62 includes a load balancer 81, provisional order Web servers 82-1 to 82-5, provisional order database servers 83-1 to 83-3, and provisional order databases 84-1 to 84-3.

  The load balancer 81 is mutually connected to the provisional order Web servers 82-3 to 82-5, and requests for the product order screen data distributed from the Web server 61 are sent to the provisional order reception servers 82-3 to 82-5. Depending on the load, it is distributed to one of the provisional order receiving servers Web 82-3 to 82-5.

  The provisional order Web servers 82-1 and 82-2, when receiving the request for the product order screen data distributed from the Web server 61, executes an authentication process for the user based on the authentication data in the authentication database 64, After the authentication process is executed, or in response to a user instruction from the user terminal 51, screen data such as provisional order screen data or product selection screen data is transmitted to the user terminal 51 via the Internet 52, and the user A predetermined screen is displayed on the terminal 51.

  Temporary order Web servers 82-1 and 82-2, when a product order instruction is input from user terminal 51, supply product order information to provisional order database servers 83-1 and 83-2, respectively. When the provisional order completion for the ordered product is notified from the corresponding provisional order database server 83-1 or 83-2, the provisional order completion screen data is transmitted to the user terminal 51 via the Internet 52, and the user A temporary order completion screen is displayed on the terminal 51.

  In addition, the provisional order Web servers 82-1 and 82-2 are configured so that products cannot be selected on the product selection screen (that is, products cannot be ordered) under the control of the concentrator 63. To replace the product selection screen data. Next, when the product selection screen data is requested from the user terminal 51, the replaced product selection screen data is provided to the user terminal 51.

  The provisional order Web servers 82-3 to 82-5 differ only in that the processing capacity is smaller than that of the provisional order Web server 82-1 or 82-2. -2 in the same manner. Accordingly, when the provisional order Web servers 82-3 to 82-5 input the request for the product order screen data distributed by the load balancer 81, the temporary order Web servers 82-3 to 82-5 perform the authentication process for the user based on the authentication data in the authentication database 64. After the authentication process is executed, or in response to a user instruction from the user terminal 51, screen data such as provisional order screen data or product selection screen data is transmitted to the user terminal 51 via the Internet 52. Then, a predetermined screen is displayed on the user terminal 51.

  The provisional order Web servers 82-3 to 82-5, when a product order instruction is input from the user terminal 51, supplies the order information of the commodity to the provisional order database server 83-3 or the provisional order database server. When the completion of the provisional order for the ordered product is notified from 83-3, the provisional order completion screen data is transmitted to the user terminal 51 via the Internet 52, and the provisional order completion screen is displayed on the user terminal 51. .

  Further, the provisional order Web servers 82-3 to 82-5 are configured so that the product cannot be selected on the product selection screen (that is, the product cannot be ordered) under the control of the concentrator 63. To replace the product selection screen data. Next, when the product selection screen data is requested from the user terminal 51, the replaced product selection screen data is provided to the user terminal 51.

  Temporary order database servers 83-1 and 83-2 create provisional order data for the ordered product when product order information is input from provisional order Web servers 82-1 and 82-2, respectively. Registered in the order database 84-1 and 84-2, respectively, notifies the corresponding provisional order Web server 82-1 and 82-2 of the completion of the provisional order for the ordered product. The provisional order database server 83-3 creates provisional order data for the ordered product when the order information of the product is input from the provisional order Web servers 82-3 to 82-5, and the provisional order database 84-3. The temporary order completion for the ordered product is notified to any of the corresponding temporary order Web servers 82-3 to 82-5.

  Temporary order data created by the temporary order database servers 83-1 and 83-3 are registered in the temporary order databases 84-1 to 84-3, respectively.

  Hereinafter, provisional order Web servers 82-1 to 82-5, provisional order database servers 83-1 to 83-3, and provisional order databases 84-1 to 84-3 need not be individually distinguished. The provisional order Web server 82, the provisional order database server 83, and the provisional order database 84 are referred to as appropriate.

  The concentrator 63 performs a timing operation with a built-in timer, and when a predetermined time (for example, 1 hour) elapses, acquires the temporary order data from the three temporary order database 84 and collects the acquired temporary order data. I believe. Then, the concentrator 63 converts the collected provisional order data into an interface file (for example, text data) adapted to the order data creation process executed by the order database server 91 of the normal order block 12, and the converted interface. The file is transmitted to the order database server 91.

  Further, the concentrator 63 manages the maximum number of orders that can be received according to the product, and refers to the collected provisional order data to count the number of provisional orders for each product and the maximum number of orders that can be received. If the number of provisional orders exceeds the maximum number that can be ordered, the provisional order Web server 82 is notified that the order cannot be received, and screen data corresponding to the order status of the product is generated. In addition, information for instructing the ordering of products for which the number of provisional orders exceeds the maximum number that can be ordered is transmitted to the ordering server 54.

  The normal order block 12 has the same configuration as that of the normal order block 12 of FIG. 1 except that the order database server 23-2 of FIG. .

  That is, when the order receiving Web server 21, the application server 22, and the order receiving database server 23 input an instruction to move to the product order screen from the Web server 11 as described above with reference to FIG. An authentication process is executed, and after the authentication process is executed, an order receiving process for a normal order product that receives an order from the user terminal 51 is executed.

  On the other hand, in addition to the role (function) as a standby system of the order database server 23-1 in the order acceptance process for normal order merchandise, the order database server 91 executes processing for creating order data for a large number of provisional orders. To do.

  When the order database server 91 receives an interface file from the concentrator 63, the order database server 91 processes the temporary order data according to the subsequent processing, such as adding a header to the interface file, and temporarily stores it. Then, the order database server 91 performs order data creation processing based on a preset number of provisional order data when a predetermined time has elapsed.

  In other words, in the case of a normal order product, the order database server 91 includes an inventory allocation process, an order data creation process, and an order acceptance process among the order reception processes that the application server 22 and the order database server 23 are performing in real time with the user terminal 51, and Authorization processing or the like is executed based on the accumulated provisional order data without being connected to the user terminal 51 to complete the order for a large number of ordered products from the user.

  In the example of FIG. 3, the example in which the provisional order Web server 82, the provisional order database server 83, and the provisional order database 84 are configured has been described. Without being limited to the above, it may be configured in any way according to the specifications of each server.

  FIG. 4 shows a hardware configuration example of the provisional order Web server 82. In FIG. 4, the provisional order Web server 82 is configured based on, for example, a computer.

  A CPU (Central Processing Unit) 111 executes various processes according to a program stored in a ROM (Read Only Memory) 112 or a program loaded from a storage unit 118 to a RAM (Random Access Memory) 113. The RAM 113 also appropriately stores data necessary for the CPU 111 to execute various processes.

  The CPU 111, ROM 112, and RAM 113 are connected to each other via a bus 114. An input / output interface 115 is also connected to the bus 114.

  The input / output interface 115 includes an input unit 116 including a keyboard and a mouse, a display including a CRT (Cathode Ray Tube) and an LCD (Liquid Crystal Display), an output unit 117 including a speaker, and a hard disk. A communication unit 119 including a storage unit 118, a modem, a terminal adapter, and the like is connected. The communication unit 119 performs communication processing via the Internet 52.

  A drive 120 is connected to the input / output interface 115 as necessary, and a magnetic disk 121, an optical disk 122, a magneto-optical disk 123, a semiconductor memory 124, or the like is appropriately mounted, and a computer program read from these is loaded. It is installed in the storage unit 118 as necessary.

  Although illustration is omitted, the user terminal 51, the order receiving Web server 21, the application server 22, the order receiving database server 23, the order receiving database server 91, the provisional order receiving database server 83, and the concentrator 63 are also shown in FIG. The ordering Web server 82 is basically composed of a computer having the same configuration. Therefore, in the following description, the configuration of FIG. 2 includes the user terminal 51, the order receiving Web server 21, the application server 22, the order receiving database server 23, the order receiving database server 91, the provisional order database server 83, the concentrator 63, and the like. Also quoted as a configuration.

  Here, when the CPU 111 executes various programs, the computer shown in FIG. 2 has the provisional order Web server 82, the user terminal 51, the order Web server 21, the application server 22, the order database server 23, the order database server 91, It functions as the provisional order database server 83 and the concentrator 63. In this case, the program can be recorded in advance in a ROM 112 or a storage unit 118 as a recording medium built in the computer of FIG. Alternatively, the program can be stored (recorded) temporarily or permanently in a removable recording medium such as the magnetic disk 121, the optical disk 122, the magneto-optical disk 123, or the semiconductor memory 124, and provided as so-called package software. .

  The program is installed on the computer shown in FIG. 4 from the above-described removable recording medium, and is transferred from the download site to the computer shown in FIG. 4 via a digital satellite broadcasting artificial satellite or via a LAN ( Local area network) and the Internet 52 can also be installed by transferring to the computer of FIG.

  FIG. 5 is a block diagram illustrating a functional configuration example of the provisional order Web server 82 and the provisional order database server 83. Each functional block shown in FIG. 5 is realized by executing predetermined programs by the CPU 111 of the provisional order Web server 82 and the provisional order database server 83, respectively.

  In the example of FIG. 5, the provisional order Web server 82 includes a reception input unit 151, a provisional order control unit 152, an authentication unit 153, a display data provision unit 154, and a display data replacement unit 155. The provisional order database server 83 includes a provisional order data creation unit 161 and a provisional order data registration unit 162.

  The reception input unit 151 of the provisional order Web server 82 includes a Web server 61 (in the case of provisional order Web servers 82-1 and 82-2) or a load balancer 81 (in the case of provisional order Web servers 82-3 to 82-5), In addition, an instruction from the user terminal 51 or the like is input via the communication unit 119, and the input instruction is supplied to the provisional order control unit 152.

  The provisional order control unit 152 receives the instruction supplied from the reception input unit 151, the authentication result from the authentication unit 153, the notification of the provisional order completion from the provisional order data registration unit 162, or the sale end of the product from the concentrator 63. Based on the notification, the authentication unit 153 or the display data providing unit 154 is controlled to execute various processes.

  That is, when the provisional order control unit 152 inputs a request for product order screen data from the reception input unit 151, the provisional order control unit 152 causes the authentication unit 153 to execute an authentication process, the authentication unit 153 performs an authentication result, and a user instruction from the user terminal 51. Or the display data providing unit 154 is controlled in response to the notification of the completion of the provisional order from the provisional order data registration unit 162, provisional order screen data, sales end screen data, product selection screen data, provisional order completion screen data, etc. Are transmitted to the user terminal 51. These screen data are data described in HTML (HyperText Markup Language).

  Further, the provisional order control unit 152 supplies the order information of the product to the provisional order data creation unit 161 when an instruction to order the product is input from the reception input unit 151.

  The authentication unit 153 executes authentication processing for the user based on the authentication data in the authentication database 64 under the control of the provisional order control unit 152 and supplies the authentication result to the provisional order control unit 152.

  Under the control of the provisional order control unit 152, the display data providing unit 154 displays predetermined screen data (temporary order screen data, product selection screen data, or the like displayed on a monitor or the like that constitutes the output unit 117 of the user terminal 51. Temporary order completion screen data) is transmitted to the user terminal 51 via the Internet 52 by controlling the communication unit 119.

  Under the control of the concentrator 63, the display data replacement unit 155 generates and generates HTML screen data configured so that the product cannot be selected on the product selection screen (that is, the product cannot be ordered). The product selection screen data provided to the user terminal 51 by the display data providing unit 154 is replaced with the screen data thus obtained. Therefore, when the product selection screen data is requested in the next access of the user terminal 51, the display data providing unit 154 provides the product selection screen data replaced by the display data replacing unit 155.

  The provisional order data creation unit 161 of the provisional order database server 83 creates provisional order data for the ordered product when the order information of the product is supplied from the provisional order control unit 152, and creates the provisional order data. The provisional order data registration unit 162 is supplied.

  When the provisional order data is supplied from the provisional order data creation unit 161, the provisional order data registration unit 162 registers the provisional order data in the provisional order database 84 and notifies the provisional order control unit 152 of the completion of the provisional order for the registered product order. To do.

  FIG. 6 is a block diagram illustrating a functional configuration example of the concentrator 63. Each functional block shown in FIG. 6 is realized by a predetermined program being executed by the CPU 111 of the concentrator 63.

  In the example of FIG. 6, the concentrator 63 includes a provisional order data acquisition unit 171, a provisional order data collection unit 172, a provisional order collection database 173, a file creation unit 174, a file transmission unit 175, an upper limit number management unit 176, The upper limit number database 177, the upper limit number determination unit 178, the data replacement control unit 179, and the order control unit 180 are configured.

  The provisional order data acquisition unit 171 performs a timing operation with a built-in timer, acquires provisional order data from the three provisional order database servers 83 when a predetermined time (for example, 10 minutes) elapses, and acquires the provisional order data. The data is supplied to the provisional order data concentrator 172.

  The provisional order data collecting unit 172 collects the provisional order data supplied from the provisional order data acquisition unit 171 in the provisional order collection database 173, and supplies the collected provisional order data to the file creation unit 174. . The provisional order data concentrator 172 counts the number of provisional orders for each product with reference to the provisional order data.

  The file creation unit 174 is an interface file (for example, text data) adapted to the order data creation process executed by the order database server 91 of the normal order block 12 using the provisional order data collected by the provisional order data collection unit 172. And the converted interface file is supplied to the file transmission unit 175. The file transmission unit 175 transmits the interface file converted by the file creation unit 174 to the order database server 91.

  The upper limit number management unit 176 inputs an instruction to update the upper limit number from the administrator of the concentrator 63 input via the input unit 116 or orders an item transmitted from the ordering server 54 via the Internet 52. Based on the completion information, the upper limit number indicating the number of orders that can be received for each product registered in the upper limit number database 177 is updated.

  The upper limit number database 177 registers the upper limit number of mass order products for which orders are accepted in the provisional order block 62. This upper limit number is compared with the provisional order number counted by the provisional order data collecting unit 172 by the upper limit number determination unit 178, and is set to be slightly smaller than the inventory number, not just the actual inventory number of the product. Is done. Thereby, it is determined by the upper limit number determination unit 178 that the upper limit number has been exceeded, and the product selection image data transmitted to the user terminal 51 is replaced with product selection screen data configured so that a product cannot be selected. Depending on the timing of receiving a temporary order from the user terminal 51, it is possible to prevent the number of temporary orders for the product from exceeding the actual inventory number of the products.

  The upper limit number determination unit 178 compares the provisional order number of products counted by the provisional order data concentrating unit 172 with the upper limit number of corresponding products registered in the upper limit number database 177, and compares the result (determination). ), The data replacement control unit 179 is controlled to notify the provisional order Web server 82 that the order cannot be received, or the order control unit 180 is controlled so that the order server 54 receives the number of provisional orders. Executes ordering of products that exceed the upper limit. The upper limit number determination unit 178 also calculates the number of provisional orders counted by the provisional order data collection unit 172 and the upper limit number registered in the upper limit number database 177 for products whose provisional orders exceed the upper limit number. Set (reset) to 0.

  Furthermore, the upper limit number determination unit 178 monitors the upper limit number registered in the upper limit number database 177, and when determining that the upper limit number has been updated, the upper limit number determination unit 178 controls the data replacement control unit 179, and the provisional order Web server 82. To notify that an order for the product is available.

  Under the control of the upper limit number determination unit 178, the data replacement control unit 179 notifies the provisional order control unit 152 of the provisional order Web server 82 that it is impossible to accept orders for all products, The display data replacement unit 155 of the server 82 is notified that the order of the product cannot be received, screen data corresponding to the notification is generated, and the display data replacement unit 154 replaces the screen data transmitted to the user terminal 51. Let

  That is, the data replacement control unit 179 determines that the upper limit number determination unit 178 determines that the number of provisional orders for all the products exceeds the upper limit number of each product, the provisional order control unit 152 of the provisional order Web server 82. If it is determined by the upper limit number determination unit 178 that the number of provisional orders for at least one product has exceeded the upper limit number of the product, Screen data transmitted to the user terminal 51 by notifying the display data replacement unit 155 of the order receiving Web server 82 that the product cannot be ordered, generating screen data in response to the notification. Replace with

  Under the control of the upper limit number determination unit 178, the order control unit 180 transmits, to the order server 54, information for instructing ordering for products whose provisional order number exceeds the upper limit number that can be ordered.

  FIG. 7 is a block diagram illustrating an exemplary functional configuration of the order database server 91. Each functional block shown in FIG. 7 is realized by a predetermined program being executed by the CPU 111 of the order receiving database server 91.

  In the example of FIG. 7, the order database server 91 includes a file input unit 181, a file processing unit 182, a provisional order data storage unit 183, an order data creation unit 184, an inventory allocation unit 185, an authorization processing unit 186, and an order data registration unit 187. , And an order completion notification issuing unit 188. In the case of the example of FIG. 7, the shared disk 24 includes an order database 191 and a merchandise inventory database 192.

  The file input unit 181 supplies the interface file (provisional order data) input from the file transmission unit 175 of the concentrator 63 to the file processing unit 182. The file processing unit 182 performs processing of the files necessary to create the same order data as the order data of the normal order product, such as adding a header to the interface file from the file input unit 181, and processes the provisional order The data is temporarily stored in the provisional order data storage unit 183.

  The order data creation unit 184 performs a time measuring operation with a built-in timer, and performs order data creation processing based on the provisional order data accumulated in the provisional order data accumulation unit 183 when a predetermined time has elapsed. In addition, the order data creation unit 184 presets a cycle for performing the order data creation process and the number of processing cases (up to how many provisional order data are processed in a certain cycle). Therefore, if the order data creation unit 184 is set to process a maximum of 4,000 events every hour, for example, the provisional order data when one hour elapses from the previous process. Even if 5,000 are stored, only up to 4,000 are processed at this time, and the remaining 1,000 are processed when the next hour elapses.

  The order database server 23 that creates the order data of the regular order product also accesses each database (the order database 191 and the product inventory database 192) on the same shared disk 24 in response to a request from the user terminal 51. . Therefore, for example, the order data creation unit 184 may monitor resources such as the order database server 23 so that the order data creation process is performed when access from the user terminal 51 is low.

  The order data creation unit 184 retrieves the provisional order data from the provisional order data storage unit 183 and controls the inventory allocation unit 185 based on the provisional order data to perform the inventory allocation process for the product targeted by the provisional order data. Based on this, the amount charged to the user is calculated, order data is created, and the created order data is supplied to the order data registration unit 187. In addition, the order data creation unit 184 controls the authorization processing unit 186 to allow the user who is the target of the order data to perform the authorization process. Furthermore, when the order completion is notified from the order data registration unit 187, the order data creation unit 184 controls the order completion notification issuance unit 188 to notify the user of the user terminal 51 that has completed the order of the completion of the order. An electronic mail is generated, and the generated electronic mail is transmitted to the user terminal 51 via the Internet 52.

  The inventory allocation unit 185 refers to the product inventory database 192 under the control of the order data creation unit 184, executes inventory allocation of the temporarily ordered product, and displays the result of the executed inventory allocation as the order data creation unit. Return to 184. That is, the inventory allocation unit 185 searches for a product for which a temporary order has been received from the product inventory database 192. If there is a stock, the inventory allocation unit 185 updates the data in the product inventory database 192 by reducing the number of inventory by one.

  Under the control of the order data creation unit 184, the authorization processing unit 186 executes an authorization process for a user who is the target of order data via the Internet 52 to a card company server (not shown) or the like. The result of the executed authorization process is returned to the order data creation unit 184.

  The order data registration unit 187 registers the supplied order data in the order database 191 under the control of the order data creation unit 184, updates the registered order data, and notifies the order completion notification. The data is supplied to the data creation unit 184. Under the control of the order data creation unit 184, the order completion notification issuance unit 188 issues an e-mail notifying the completion of the order to the user terminal 51 that has received the order for the product, and sends the communication unit 119 to the Internet. 52 for transmission.

  In the order database 191 of the shared disk 24, the order data of normal order products registered by the order database server 23 and the order data of mass order products registered by the order data registration unit 187 of the order database server 91 are in the same format. Registered and managed collectively.

  In the product inventory database 192, data relating to the inventory of products to be updated is registered with reference to the inventory allocation unit 185 of the order database server 23 and the order data server 91.

  Next, an example of a screen displayed on the monitor of the user terminal 51 corresponding to the screen data transmitted from the display data providing unit 154 of the provisional order Web server 82 will be described with reference to FIGS.

  FIG. 8 shows a configuration example of a provisional order screen displayed on the monitor of the user terminal 51. 8 is transmitted to the user terminal 51 by the display data providing unit 154 and displayed on the monitor of the user terminal 51 when the user is authenticated by the authentication unit 153.

  In the example of FIG. 8, the title of the provisional order screen 211 is displayed at the top of the provisional order screen 211 as a “mass order product provisional order screen”, and the provisional order screen 211 is arranged below the title. It consists of four screen selection areas 221 to 224 and an order determination button 225.

  The screen selection area 221 indicating “product selection” is an area used when instructing to move to a screen for selecting a product to be ordered. Selection of the screen selection area 221 is instructed by a user operation. Then, a request for product selection screen data is transmitted to the provisional order Web server 82, and a product selection screen 241 described later with reference to FIG. 9 is displayed on the monitor of the user terminal 51. The screen selection area 222 in which “buyer information input” is shown is an area used when instructing to move to a screen for inputting information (delivery destination information) of a user who orders (purchases) a product. When selection of the screen selection area 222 is instructed by a user operation, a request for purchaser information input screen data is transmitted to the provisional order Web server 82, and the monitor of the user terminal 51 will be described later with reference to FIG. The purchaser information input screen 271 to be displayed is displayed.

  The screen selection area 223 in which “Payment selection information input” is indicated is an area used when instructing to move to a screen for inputting a payment method when purchasing a product to be ordered. When the selection of the screen selection area 223 is instructed, a request for payment selection information screen data is transmitted to the provisional order Web server 82, and a payment selection information screen 301 described later with reference to FIG. Is displayed. A screen selection area 224 in which “special contract information input” is displayed is a screen for inputting special contract information for the user who orders the product to enter with the manufacturer of the target product and the operation destination of the mass order receiving server 53. This is an area used when instructing movement. When the user selects the screen selection area 224 by a user operation, a request for special contract information input screen data is transmitted to the provisional order Web server 82 and the user terminal 51 A special contract information input screen (not shown) is displayed on the monitor.

  The order determination button 225 indicating “order with this content” inputs all information necessary for ordering on each screen displayed on the monitor of the user terminal 51 when the screen selection areas 221 to 224 are selected. This button is used to instruct the mass order receiving server 53 to place an order for a product. Even when the order determination button 225 is selected by the user's operation, if all the information necessary for the order is not input, the monitor of the user terminal 51 prompts the user to input the information necessary for the order. A screen is displayed.

  It should be noted that the sales terminal screen instead of the temporary order screen 211 in FIG. 8 is displayed on the monitor of the user terminal 51 when the number of provisional orders of products that can be temporarily ordered from the temporary order screen 211 exceeds the upper limit number. Is displayed.

  FIG. 9 illustrates a configuration example of a product selection screen displayed on the monitor of the user terminal 51. The product selection screen 241 in FIG. 9 is transmitted to the provisional order Web server 82 when the screen selection area 221 is selected in the user terminal 51 on which the provisional order screen 211 in FIG. 8 is displayed. And displayed on the monitor of the user terminal 51.

  In the example of FIG. 9, the title of the product selection screen 241 is shown as “product selection” at the top of the product selection screen 241. The product selection screen 241 is configured by a main body selection unit 251 that displays “title selection” and a title, and a simultaneous purchase product selection unit 252 that displays a title and “concurrent purchase selection”, which are arranged below the title. .

  The main body selection unit 251 is displayed when option products can be added to the product main body, and includes option selection areas 261-1 and 261-2 used when selecting a target option. In the option selection area 261-1, “option A”, “option B”, and “option C” (names of optional products) are shown together with radio buttons as “main body option item 1”. In the option selection area 261-2, "option A", "option B", and "option C" are shown together with radio buttons as "main body option item 2". Therefore, the user can place an order by adding a desired option to the product body by selecting a radio button.

  The simultaneous purchase product selection unit 252 is displayed when there is a product that can be purchased at the same time as the product main body, and includes a simultaneous purchase product selection area 262 used when selecting the target product. In the simultaneous purchase item selection area 262, “accessory a”, “accessory b”, “accessory c”, “accessory d”, “accessory e”, and “option f” can be selected as products that can be selected at the same time. Is shown together with a check button, and the user can order a desired accessory at the same time as the product body by selecting the check button.

  The determination button 255 arranged at the lower right part of the product selection screen 241 is a button used by the user when the input of information necessary for ordering is completed on the product selection screen 241, and is determined by the user's operation. When the selection of the button 255 is instructed, the monitor display returns to the provisional order screen 211.

  9 is displayed on the monitor of the user terminal 51 when the number of provisional orders of products (for example, option B and accessory c) that can be selected from the product selection screen 241 described above exceeds the upper limit. Instead, for example, in the option selection area 261-1, the option B radio button is configured to be unselectable, and in the simultaneous purchase product selection area 262, the product selection screen is configured so that the check button of the accessory c cannot be selected. Is displayed.

  FIG. 10 shows a configuration example of a purchaser information input screen displayed on the monitor of the user terminal 51. The purchaser information input screen 271 shown in FIG. 10 is a provisional order Web request for purchaser information input screen data when the screen selection area 222 is selected on the user terminal 51 on which the temporary order screen 211 of FIG. 8 is displayed. It is transmitted to the server 82 and displayed on the monitor of the user terminal 51.

  In the example of FIG. 10, the title of the purchaser information input screen 271 is shown as “purchaser information” at the top of the purchaser information input screen 271. A purchaser information input area 281 is arranged below the title. The purchaser information input area 281 stores user information such as “name kanji”, “name kana”, “postal code”, “address”, “phone number”, “daytime contact”, and “eMail address”. It consists of an input area.

  The decision button 282 arranged at the bottom of the purchaser information input screen 271 is a button used by the user when input of information necessary for the order is completed on the purchaser information input screen 271, and When the selection of the determination button 282 is instructed by the operation, the monitor display returns to the provisional order screen 211.

  FIG. 11 shows a configuration example of a payment selection information screen as a predetermined screen displayed on the monitor of the user terminal 51. The payment selection information screen 301 shown in FIG. 11 is displayed when the screen selection area 223 is selected on the user terminal 51 on which the temporary order screen 211 shown in FIG. And displayed on the monitor of the user terminal 51.

  In the example of FIG. 11, the title of the payment selection information screen 301 is shown as “payment information” at the top of the payment selection information screen 301. In the lower part of the title, payment selection areas 311 to 314 and a coupon selection area 315, which are used when the user selects a payment method, are sequentially arranged.

  The payment selection area 311 indicating “credit card” is an area that is selected when a credit card is used as a payment method, and is necessary below the payment selection area 311 when the payment selection area 311 is selected. A card information input area 321 is provided. The card information input area 321 is an area for inputting “card information” such as “card company”, “card number”, “expiration date”, and “number of payments”.

  The payment selection area 312 indicating “network on credit” is an area selected when network on credit is used as a payment method. The network-on-credit is a method for making a payment through a store on the network that is disclosed on the Internet 52 and is affiliated with the present service. With the network-on-credit, it is possible to use payment in installments.

  The payment selection area 313 indicating “bank transfer” is an area selected when bank transfer is used as the payment method. The payment selection area 314 in which “cash on delivery” is indicated is an area that is selected when cash on delivery is used as a payment method when delivering a product. These settlement selection areas 311 to 314 cannot be selected repeatedly.

  A coupon selection area 315 indicating “coupon” is an area that is selected when using a coupon (discount ticket) provided in this service at the time of payment. A coupon information input area 322 that is necessary when the selection area 315 is selected is provided. In the coupon information input area 322, “use full amount if you have” and “do not use” are displayed together with radio buttons, and the user selects the unused use of the coupon by selecting the radio button. be able to. For example, when a coupon is used, the user is charged an amount obtained by subtracting the amount of the coupon used.

  The decision button 316 arranged in the lower right part of the payment selection information screen 301 is a button used by the user when input of information necessary for the order is completed on the payment selection information screen 301. When the selection of the decision button 316 is instructed, the monitor display returns to the provisional order screen 211.

  While viewing the screen configured as described above, the user inputs information necessary for ordering the product to the user terminal 51 and instructs the order for the product. Correspondingly, the user terminal 51 transmits information necessary for ordering the product input to the screen to the provisional order Web server 82 via the Internet 52 as product order information. Therefore, in the provisional order data creation unit 161 of the provisional order database server 83, provisional order data for a product desired by the user is created based on information necessary for ordering the product input to this screen.

  Next, the provisional order data concentration process of the concentration device 63 will be described with reference to the flowchart of FIG. As will be described later with reference to FIG. 14, provisional order acceptance processing is executed by the provisional order block 62, and provisional order data is registered in the three provisional order databases 84-1 to 84-3 of the provisional order block 62. Has been.

  In step S11, the provisional order data acquisition unit 171 of the concentrator 63 performs a time counting operation with a built-in timer, waits until a predetermined time has elapsed, and determines that the predetermined time has elapsed. Proceeding to step S12, provisional order data is obtained from the three provisional order database 84-1 to 84-3, and the obtained provisional order data is supplied to the provisional order data collecting unit 172, and the process proceeds to step S13.

  When the provisional order data is supplied from the provisional order data acquisition unit 171, the provisional order data collection unit 172 collects the provisional order data in the provisional order collection database 173 and collects the provisional orders received in step S 13. The data is supplied to the file creation unit 174, the process proceeds to step S14, the provisional order data collected is counted, the number of provisional orders for each product is counted, and the process proceeds to step S15.

  When the provisional order data collecting unit 172 counts the number of provisional orders for the product, the upper limit number determination unit 178 executes the upper limit number confirmation process in step S15. The upper limit number confirmation process will be described with reference to the flowchart of FIG.

  In step S21 in FIG. 13, the upper limit number determination unit 178 compares the provisional order number of the product counted by the provisional order data concentrating unit 172 with the upper limit number registered in the upper limit number database 177. It is determined whether or not the number of provisional orders of all products that can be provisionally ordered exceeds the upper limit number of corresponding products from the provisional order screen 211 in FIG.

  In step S21, when it is determined that the number of provisional orders for all the products that can be provisionally ordered from the provisional order screen 211 exceeds the upper limit number of the corresponding products, the upper limit number determination unit 178 proceeds to step S22 and performs data replacement. The control unit 179 is controlled so that it is impossible to receive orders for all products from the provisional order control unit 152 of the provisional order Web server 82 (that is, sales of all products that can be provisionally ordered from the provisional order screen 211 are terminated). And proceeds to step S25.

  Accordingly, in step S42 of FIG. 14 to be described later, it is determined that the sales end is notified by the temporary order control unit 152 of the temporary order Web server 82. In step S51, the temporary order screen 211 is displayed on the monitor of the user terminal 51. Control is performed so that a sales end screen is displayed instead.

  In Step S21, when it is determined that the number of provisional orders for all products that can be provisionally ordered from the provisional order screen 211 does not exceed the upper limit number of the corresponding products, the upper limit number determination unit 178 proceeds to Step S23. Then, it is determined whether or not the number of provisional orders of at least one product out of the products that can be provisionally ordered from the provisional order screen 211 exceeds the upper limit number of the product.

  When it is determined in step S23 that the number of provisional orders for at least one product has exceeded the upper limit number, the upper limit number determination unit 178 proceeds to step S24 and controls the data replacement control unit 179 to control the provisional order reception Web server 82. The display data replacement unit 155 is notified that the product cannot be received, and screen data corresponding to the notification (that is, product selection screen data configured so that the product cannot be selected) is displayed. The product selection screen data that is generated and provided to the user terminal 51 by the display data providing unit 154 is replaced, and the process proceeds to step S25.

  As a result, when the product selection screen data is requested as the predetermined screen data from the user terminal 51 in step S45 of FIG. 14 to be described later, the display data providing unit 154 of the provisional order Web server 82 displays the display data replacing unit. Product selection screen data configured so that product selection is not possible, replaced by the product selection screen data generated by 155 and replaced with selectable (ie, orderable) product selection screen data for all products. In S <b> 46, it is transmitted to the user terminal 51.

  Next, in step S25, the upper limit number determination unit 178 is registered in the temporary order number counted by the temporary order data collection unit 172 and the upper limit number database 177 for products whose temporary order number exceeds the upper limit number. The upper limit number is set to 0 (reset), the process proceeds to step S26, the order control unit 180 is controlled, and the order server 54 is made to execute an order for a product whose provisional order number exceeds the upper limit number (the order information is changed). And the upper limit confirmation process ends, the process returns to step S15 in FIG. 12, and proceeds to step S16.

  On the other hand, if it is determined in step S23 that the number of provisional orders for any product does not exceed the upper limit number, the upper limit number determination unit 178 ends the upper limit confirmation process, returns to step S15 in FIG. 12, and returns to step S16. move on.

  In step S16 of FIG. 12, the file generation unit 174 uses the collected provisional order data supplied from the provisional order data concentrator 172 for order data creation processing executed by the order database server 91 of the normal order block 12. The interface file is converted to an adapted interface file (for example, text data), and the converted interface file is supplied to the file transmission unit 175, and the process proceeds to step S17. The file transmission unit 175 transmits the interface file supplied from the file generation unit 174 to the order database server 91, and ends the provisional order data concentrating process.

  As described above, the concentrator 63 periodically counts the number of provisional orders for the product, compares the counted number of provisional orders for the product with the set orderable upper limit value of the product, When it is determined that the number of provisional orders exceeds the upper limit, the screen displayed on the user terminal 51 by the provisional order Web server 82 is replaced. Thereby, it is possible to speed up the response of the process in which the provisional order Web server 82 described later with reference to FIG. 14 displays the screen on the monitor of the user terminal 51.

  Further, when it is determined that the number of provisional orders has exceeded the upper limit value, the ordering server 54 is notified of an order for a product for which it has been determined that the number of provisional orders has exceeded the upper limit value. As a result, it is possible to immediately place an order for a product whose inventory quantity has decreased.

  Next, the provisional order acceptance process of the provisional order block 62 will be described with reference to the flowchart of FIG. In the example of FIG. 14, a case where a large number of ordered products is ordered by the user terminal 51 will be described.

  First, the user terminal 51 accesses the Web server 61 of the mass order receiving server 53 using client software such as a Web browser based on a user operation. In response to access from the user terminal 51, the Web server 61 provides the user with a top menu screen such as a product description page. The user terminal 51 displays the top menu screen provided by the Web server 61 on the monitor that constitutes the output unit 117, and based on the user's operation, an instruction to move to the product order screen desired by the user (that is, the product) Request for order screen data) is transmitted to the Web server 61 via the Internet 52.

  When the Web server 61 receives the request for the product order screen data from the user terminal 51, the Web server 61 determines whether the product corresponding to the received instruction is a normal order product or a mass order product, If it is determined that the product is an order received product, the received request for product order screen data is distributed to the provisional order Web server 82-1 or 82-2 or the load balancer 81 using a random function.

  The reception input unit 151 of the provisional order server 82 stands by until a request for product order screen data is input in step S41 of FIG. 14, and the request for product order screen data from the Web server 61 causes the communication unit 119 to If it is determined that the request has been input via the terminal, the request for the input product order screen data is supplied to the provisional order control unit 152, and the process proceeds to step S42.

  In step S42, the provisional order control unit 152 is notified of the end of sales of all products that can be provisionally ordered from the provisional order screen 211 from the data replacement control unit 179 of the concentrator 63 in step S22 of FIG. If it is determined that the sale end of the product has not been notified, the process proceeds to step S43, where the authentication unit 153 is controlled based on the request for the product order screen data from the reception input unit 151, and the user The authentication process of the user of the terminal 51 is executed.

  That is, in step S43, the provisional order control unit 152 controls the display data providing unit 154 to transmit the user authentication screen data to the user terminal 51 and display the user authentication screen on the monitor of the user terminal 51. In response to this, the user terminal 51 transmits user information under the user's operation. The reception input unit 151 supplies the user information input via the communication unit 119 to the authentication unit 153 via the provisional order control unit 152. When authenticating the user of the user terminal 51 based on the user information from the provisional order control unit 152 and the authentication data in the authentication database 64, the authentication unit 153 supplies the authentication result to the provisional order control unit 152.

  When the user is authenticated by the authentication unit 153, the provisional order control unit 152 controls the display data providing unit 154 in step S44 to transmit the provisional order screen data of the product corresponding to the received instruction to the user terminal 51. Send it.

  The user terminal 51 displays the temporary order screen 211 (FIG. 8) corresponding to the temporary order screen data received via the communication unit 119 on the monitor that configures the output unit 117. When the temporary order screen 211 is displayed on the monitor, the user selects one of the screen selection areas 221 to 224 of the temporary order screen 211 in order to input information necessary for the order to the user terminal 51. To give instructions. The user terminal 51 transmits an instruction input from the user to the mass order receiving server 53 via the Internet 52.

  The reception input unit 151 supplies the input instruction from the user terminal 51 to the provisional order control unit 152 via the communication unit 119. When an instruction from the user terminal 51 is input, the provisional order control unit 152 determines whether or not a request for predetermined screen data has been input in step S45 (that is, any one of the screen selection areas 221 to 224). When it is determined that a request for predetermined screen data has been input (for example, when it is determined that the screen selection area 221 has been selected), the process proceeds to step S46, and the display data providing unit 154 is set. And control the requested predetermined screen data (data of the product selection screen 241) to be transmitted to the user terminal 51.

  If it is determined in step S23 of FIG. 13 that the number of provisional orders for at least one product exceeds the upper limit, the display data replacement is performed under the control of the data replacement control unit 179 in step S24. The unit 55 generates screen data corresponding to the notification that the order cannot be received from the upper limit number determination unit 178 (that is, product selection screen data configured so that the product cannot be selected). The product selection screen data provided to the user terminal 51 by the display data providing unit 154 is replaced. Therefore, in this case, the product selection screen data replaced by the display data replacement unit 55 is transmitted to the user terminal 51 in step S24 of FIG.

  The user terminal 51 cannot select a predetermined screen corresponding to the predetermined screen data received via the communication unit 119 (for example, the product selection screen 241 in FIG. 9 or a product for which the number of provisional orders exceeds the upper limit number). A product selection screen configured to be displayed on the monitor that constitutes the output unit 117.

  In this case, for example, when the product selection screen 241 is displayed on the monitor, the user inputs information necessary for ordering to the user terminal 51 and finally selects and instructs the decision button 255. . The user terminal 51 temporarily accumulates the input information and transmits an instruction to select the decision button 255 to the large volume order server 53 via the Internet 52.

  The reception input unit 151 supplies an instruction from the user terminal 51 input via the communication unit 119 to the provisional order control unit 152. In step S47, the provisional order control unit 152 stands by until an instruction from the user terminal 51 is input. If it is determined that the instruction from the user terminal 51 has been input, the provisional order control unit 152 returns to step S44 and performs the subsequent processing. repeat. That is, the provisional order control unit 152 controls the display data providing unit 154 in step S44 to transmit the provisional order screen data of the product to the user terminal 51 again.

  As described above, in steps S44 to S47, the request for the screen data with the user terminal 51 and the process of transmitting / receiving the screen data corresponding thereto are repeated, and the purchaser information input screen 271 corresponding to the transmitted data and All information necessary for the order is input by the user who has seen the payment selection information screen 301 or the like. Thereafter, it is assumed that the provisional order screen data is transmitted to the user terminal 51 by the display data providing unit 154 under the operation of the user, and the provisional order screen 211 is displayed again on the monitor.

  Next, the user instructs the user terminal 51 to select the order determination button 225 on the provisional order screen 211 in order to instruct the order of the product. Correspondingly, the user terminal 51 transmits the information necessary for the order once stored together with the instruction inputted by the user to the mass order receiving server 53 through the Internet 52 as the order information of the product. come.

  The reception input unit 151 supplies an instruction from the user terminal 51 and product order information input via the communication unit 119 to the provisional order control unit 152. When the instruction from the user terminal 51 and product order information are input, the provisional order control unit 152 determines in step S45 that a request for predetermined screen data has not been input, and proceeds to step S48. It is determined whether or not the decision button 225 has been selected, that is, whether or not an order for goods has been instructed.

  If the provisional order control unit 152 determines in step S48 that an order for a product has been instructed, the provisional order control unit 152 proceeds to step S49 and supplies the order information input from the reception input unit 151 to the provisional order data creation unit 161. The order data creation unit 161 is controlled to create provisional order data. The provisional order data registration unit 162 registers the created provisional order data in the provisional order database 84.

  That is, the provisional order data creation unit 161 inputs the provisional order of the target product based on the order information of the product input according to the screen of FIGS. 8 to 11 and transmitted via the Internet 52 by the user terminal 51. Data is created, and the created provisional order data is supplied to the provisional order data registration unit 162. When the provisional order data is input from the provisional order data creation unit 161, the provisional order data registration unit 162 registers the provisional order data in the provisional order database 84 and notifies the provisional order control unit 152 of the completion of provisional order acceptance. The process proceeds to step S50.

  Based on the notification from the provisional order data registration unit 162, the provisional order control unit 152 controls the display data providing unit 154 in step S50 to transmit the provisional order completion screen data to the user terminal 51 and accept the provisional order. The process ends. Thereby, the provisional order completion screen is displayed on the monitor of the user terminal 51, and the user can know that the order of the desired product has been temporarily accepted in the mass order server 53.

  If it is determined in step S48 that the order determination button 225 has not been selected, that is, it has been determined that an order for a product has not been instructed, the provisional order control unit 152 ends the provisional order reception process.

  Note that in step S47 or step S48 described above, if there is no instruction from the user terminal 51 in practice even after a predetermined time has elapsed, the provisional order control unit 152 forcibly releases the connection, The provisional order acceptance process is terminated.

  On the other hand, if it is determined in step S42 that the sale end of all the products that can be temporarily ordered is notified from the temporary order screen 211, the temporary order control unit 152 proceeds to step S51 and controls the display data providing unit 154. The sales end screen data is transmitted to the user terminal 51.

  As described above, in the provisional order block 62, provisional order reception processing is executed while communicating with the user terminal 51 in real time, and provisional order reception data is registered in the provisional order reception database 84.

  That is, in the provisional order block 62, the time-consuming inventory allocation process and the authorization process are not executed in the order reception process, so that the time required for the provisional order process and the time for responding to the user terminal 51 are shortened compared to the prior art. Therefore, provisional order processing can be performed even when a large number of products are ordered, and the time for waiting for the user is reduced.

  Further, the provisional order block 62 periodically counts the number of provisional orders, and generates screen data configured so that the product cannot be selected when it is determined that the number exceeds the upper limit. Since the generated screen data is previously replaced with the product selection screen data provided to the user terminal 51 by the display data providing unit 154, conventionally, when the product order screen data is requested from the user terminal For the first time, when the product order screen data is requested from the user terminal as if the stock of the target product was confirmed and the product order screen data was dynamically generated reflecting the result of the inventory check There is no need to check product inventory. Therefore, it takes less time to check the inventory of the target product and the generation time of the screen data before the product screen is displayed on the monitor of the user terminal. Can be made faster. The above is particularly effective in the provisional order block 62 that does not execute inventory allocation and does not need to access the merchandise inventory database 192.

  As described above, the waiting time for the response to the user can be shortened, the occurrence of the user's discomfort due to the long waiting time can be suppressed, and a product order receiving system comfortable for the user can be provided.

  Next, the order data creation process of the order database server 91 will be described with reference to the flowchart of FIG.

  On the basis of the order information of the product input according to the screens of FIGS. 8 to 11 by the user terminal 51 and transmitted via the Internet 52, the provisional order database server 83 creates the order information in step S49 of FIG. The interface file (temporary order data) converted into a format adapted to the order database server 91 by the concentrator 63 is transmitted from the concentrator 63 in step S17 of FIG.

  Therefore, the provisional order data includes information necessary for ordering products such as ordered product information, purchaser information (delivery destination information), and settlement method information.

  In step S61, the file input unit 181 of the order database server 91 stands by until an interface file from the concentrator 63 is input. When it is determined that the interface file from the concentrator 63 is input, The interface file thus processed is supplied to the file processing unit 182 and the process proceeds to step S62.

  In step S62, the file processing unit 182 performs processing of a file necessary for creating the same order data as the order data of the normal order product, such as adding a header to the interface file from the file input unit 181. The processed temporary order data is temporarily stored in the temporary order data storage unit 183, and the process proceeds to step S63.

  In step S63, the order data creation unit 184 performs a timekeeping operation with a built-in timer, and for example, determines whether or not a predetermined time has elapsed since it was determined in the previous step S63 that a predetermined time has elapsed. If it is determined that the predetermined time has not elapsed, the process returns to step S61 and the subsequent processing is repeated.

  Therefore, until a predetermined time elapses, the provisional order data collected from the provisional order database 84 by the concentrator 63, converted, and transmitted is accumulated in the provisional order data accumulation unit 183.

  If it is determined in step S63 that the predetermined time has elapsed, the order data creation unit 184 proceeds to step S64, retrieves the stored temporary order data from the temporary order data storage unit 183, and proceeds to step S65. .

  In step S65, the order data creation unit 184 places the product targeted by the provisional order data into the user's basket targeted by the provisional order data (that is, records it in the user's basket area in the built-in memory). Proceeding to step S66, the inventory allocating unit 185 is controlled to execute the inventory allocating of the product put in the basket, and the process proceeds to step S67.

  That is, in step S66, the inventory allocation unit 185 refers to the product inventory database 192, executes inventory allocation of the target product, and returns the result of the executed inventory allocation to the order data creation unit 184. Specifically, the inventory allocation unit 185 searches for the target product from the product inventory database 192, and updates the product inventory database 192 by reducing the number of stocks by one when there is a stock. This process is executed in the same manner for the option product and the product purchased at that time described above with reference to FIG.

  In step S67, the order data creation unit 184 calculates the amount charged to the user based on the provisional order data and the result of the inventory allocation from the inventory allocation unit 185, and proceeds to step S68, where the user's basket and Based on the calculated charge amount and the like, order data is created, the order data registration unit 187 is controlled and registered in the order database 191, and the process proceeds to step S 69.

  In step S69, the order data creation unit 184 controls the authorization processing unit 186 on the basis of the payment method information of the order data, and sends the target user to the card company server (not shown) via the Internet 52. In response to this, the card authorization process is executed, and based on the result, the order data registration unit 187 updates the order data in the order database 191 and proceeds to step S70.

  When the order data registration unit 187 updates the order data in the order database 191, the order data creation unit 184 notifies the order reception data creation unit 184 of the completion of the order, so the order data creation unit 184 controls the order completion notification issuance unit 188 in step S 70. Then, the target user terminal 51 is made to issue an e-mail notifying completion of the order, and the process proceeds to step S71.

  That is, the order completion notification issuance unit 188 issues an e-mail notifying the completion of the order to the user terminal 51 that has completed the order in step S70 and causes the communication unit 119 to transmit it via the Internet 52.

  In step S71, the order data creation unit 184 determines whether or not provisional order data corresponding to the preset number of processes has been processed, that is, whether or not order data corresponding to the preset number of processes has been created. If it is determined and it is determined that the order data for the preset number of processes has been created, the order data creation process is terminated.

  On the other hand, when it is determined in step S71 that the order data for the preset number of processing items has not yet been created, the order data creation unit 184 returns to step S64 and repeats the subsequent processing.

  Note that the description of step S69 described above is a case where the “credit card” settlement method described with reference to FIG. 10 is selected. For example, in the case of “network on credit”, a store on the network ( Server) and the user terminal 51 need to be communicated separately, so that the process of step S69 is skipped and the e-mail notifying the completion of the order issued in step S70 as in the case of “bank transfer” or the like. The settlement method is described and notified to the user. Thereby, after that, an authorization process is executed between the user terminal 51 and a store on the network in cooperation with the service (not shown).

  As described above, when communicating with the user terminal 51 in real time, provisional ordering of products is performed, and later, the most time-consuming inventory allocation and card authorization processing is performed in the conventional product reception processing. As a result, even if a large number of products have been ordered, the provisional order block for processing with the user terminal 51 is not loaded, and the provisional order acceptance process is executed. This order can be made.

  Thereby, since the waiting time of the user who performs reception processing on the server is also shortened, the discomfort of the user who has conventionally felt uncomfortable with the long waiting time is suppressed.

  In the above description, when communicating with the user terminal 51 in real time, a provisional order is received for the product, and later, the most time-consuming inventory allocation and card authorization processing is performed in the conventional product reception process. However, only one of the processes may be performed later.

  Next, an example of the upper limit number confirmation process in step S15 in FIG. 12 will be described with reference to the flowchart in FIG. That is, this is another example of the upper limit number confirmation process in FIG.

  In step S25 of FIG. 13 described above, the number of provisional orders counted by the provisional order data concentrator 172 and the upper limit number registered in the upper limit number database 177 for the product whose provisional order number exceeds the upper limit number. Set to 0 (reset), and in step S26, the order server 54 places an order for a product whose number of provisional orders exceeds the upper limit.

  Correspondingly, when receiving an order for a product from the mass order receiving server 53, the ordering server 54 actually delivers the ordered product to the management of the product order receiving system. When the delivery of the ordered product is completed, the ordering server 54 transmits product delivery completion information to the mass order receiving server 53. When the product delivery completion information from the ordering server 54 is input via the communication unit 119, the upper limit number management unit 176 of the concentrator 63 is registered in the upper limit number database 177 based on the product delivery completion information. Update the maximum number of eligible products. The delivery completion information includes, for example, the number of deliveries, and the upper limit number of products is set by performing an operation such as (delivery number−10) and added to the original upper limit number. .

  In step S91, the upper limit number determination unit 178 monitors the upper limit number registered in the upper limit number database 177, and waits until the upper limit number is updated. If it is determined that the upper limit number has been updated, the process proceeds to step S92, where it is determined whether or not the product has been notified of the end of sales in step S22 of FIG. When it is determined that the product is a product, the process proceeds to step S93, where it is determined whether or not the upper limit number of other products that can be provisionally ordered is also updated from the temporary order screen 211, and the upper limit number of other products is also updated. If it is determined that there is an item, the process advances to step S94, the data replacement control unit 179 is controlled, and the provisional order control unit 152 of the provisional ordering Web server 82 can accept orders for all products (ie, the provisional order screen). 211 starts sales of all commodities that can be temporarily ordered), ends the upper limit confirmation process, and returns to step S15 in FIG.

  Accordingly, in step S42 of FIG. 14 described above, the provisional order control unit 152 of the provisional order reception Web server 82 determines that the sale end is not notified, and in step S44, the provisional order is issued to the user terminal 51. The screen 211 is controlled to be displayed.

  If it is determined in step S94 that the upper limit number of other products has not been updated, the upper limit number confirmation process is terminated, and the process returns to step S15 in FIG. In this case, the display data replacement unit 155 generates a product selection screen configured such that other products cannot be selected, and the display data providing unit 154 replaces the product selection screen data provided to the user terminal 51. After that, in step S44, the user terminal 51 may be controlled to display the provisional order screen 211.

  On the other hand, if it is determined in step S92 that the product is not a product that has been notified of the end of sales in step S22 of FIG. 13, the upper limit number determination unit 178 proceeds to step S95 and an order (selection) is received. It is determined whether or not the product has been notified that it is impossible. If it is determined that the product cannot be ordered, the process proceeds to step S96, and the target product can be selected. The product selection screen data configured as described above is generated, the product selection screen data provided to the user terminal 51 is replaced by the display data providing unit 154, the upper limit number confirmation process is terminated, and the process returns to step S15 in FIG.

  Thereby, in the above-described step S45 of FIG. 14, when the product selection screen data is requested as the predetermined screen data from the user terminal 51, the display data providing unit 154 of the provisional order Web server 82 displays the display data replacing unit. Product selection screen data configured to be selectable (that is, to be able to order) the target product replaced in place of the product selection screen data generated by 155 and configured so that the product cannot be selected, In step S46, the data is transmitted to the user terminal 51.

  If it is determined in step S95 that the product has not been notified that an order cannot be selected (selected), the upper limit number confirmation process is terminated, and the process returns to step S15 in FIG.

  As described above, in the concentrator 63, products that have not received orders are delivered by the sales end screen data or the product selection screen data configured so that the product cannot be selected. In the case of updating, the temporary order screen data or the product selection is made to the user terminal 51 instead of the sales end screen data or the product selection screen data configured so that the product cannot be selected. It is also possible to display product selection screen data that is configured to be possible.

  Thus, a product order receiving system linked with product ordering and inventory management is constructed.

  In the above description, the provisional order block 62 for performing the provisional order reception process for a large number of ordered products has been described. However, the present invention is also applicable to the conventional order reception process for normal order products.

  FIG. 17 is a block diagram illustrating a functional configuration example of the order receiving Web server 21, the application server 22, and the order receiving database server 23 of FIG. Each functional block shown in FIG. 17 is realized by a predetermined program being executed by the CPU 111 of the Web server 21, the application server 22, and the order database server 23, respectively. The shared disk 24 in FIG. 17 has the same configuration as that of the shared disk 24 in FIG. 7, and portions corresponding to those in FIG. 7 are denoted by the same reference numerals, and the description is repeated. Are omitted as appropriate.

  In the example of FIG. 17, the order receiving Web server 21 includes a reception input unit 411, an order receiving control unit 412, an authentication unit 413, a display data presentation unit 414, and a display data replacement unit 415.

  The reception input unit 411 inputs an instruction from the Web server 61 and the user terminal 51 via the communication unit 119 and supplies the input instruction to the order receiving control unit 412.

  The order control unit 412 receives an instruction supplied from the reception input unit 411, an authentication result from the authentication unit 413, a notification of completion of an order from the order data creation unit 421, or a notification of the end of sales of the product from the concentrator 63. Based on the above, the authentication unit 413 or the display data providing unit 414 is controlled to execute various processes.

  That is, when the order control unit 421 inputs a request for product order screen data from the reception input unit 411, the order control unit 421 causes the authentication unit 413 to execute an authentication process, the authentication unit 413 performs an authentication result, a user instruction from the user terminal 51, Alternatively, the display data providing unit 414 is controlled in response to the inventory allocation result for the ordered product from the order data creation unit 421, the supply of the billing amount, or the notification of the completion of the order, and the order screen data, the sales end screen data, the product Screen data such as selection screen data, acceptance confirmation screen data, or order completion screen data is transmitted to the user terminal 51. These screen data are also data described in HTML (HyperText Markup Language).

  In addition, when an ordering instruction for a product is input from the reception input unit 411, the order reception control unit 412 supplies product order information to the order data creation unit 421 of the application server 22.

  The authentication unit 413 executes authentication processing for the user based on the authentication data in the authentication database 64 under the control of the order receiving control unit 412 and supplies the authentication result to the order receiving control unit 412.

  The display data providing unit 414, under the control of the order receiving control unit 412, is predetermined screen data (order screen data, product selection screen data, or order completion) to be displayed on a monitor or the like constituting the output unit 117 of the user terminal 51. Screen data) is transmitted to the user terminal 51 via the Internet 52 by controlling the communication unit 119.

  Under the control of the concentrator 63, the display data replacement unit 415 generates and generates HTML screen data configured so that the product cannot be selected on the product selection screen (that is, the product cannot be ordered). The display data providing unit 414 replaces the product selection screen data provided to the user terminal 51 with the screen data thus obtained. Therefore, when the product selection screen data is requested in the next access of the user terminal 51, the display data providing unit 414 provides the product selection screen data replaced by the display data replacing unit 415.

  The application server 22 includes an order data creation unit 421 and an authorization processing unit 422.

  When the order information of the product is supplied from the order control unit 412 of the order receiving Web server 21, the order data creation unit 421 puts the ordered product into the user's basket (that is, the user's basket in the built-in memory). And the inventory allocation unit 432 of the order database server 23 executes the inventory allocation of the ordered product. When the inventory allocation of the product is completed, the invoice amount is calculated, and the purchase is instructed. In addition to creating the order data, the inventory allocation result and the billing amount are supplied to the order receiving control unit 412 of the corresponding order receiving Web server 21.

  The order data creation unit 421 controls the order data registration unit 431 of the order database server 23 to register the created order data, or controls the authorization processing unit 422 to execute authorization (credit) processing, and purchase is instructed. The completed order and authorization processing result for the received product is supplied to the order receiving control unit 412 of the corresponding order receiving Web server 21.

  Under the control of the order data creation unit 421, the authorization processing unit 422 executes an authorization process for a user targeted for the order data via the Internet 52 to a card company server (not shown) or the like. The result of the executed authorization process is returned to the order data creation unit 421.

  The order database server 23 includes an order data registration unit 431 and an inventory allocation unit 432. When the order data is supplied from the order data creation unit 421, the order data registration unit 431 registers the order in the order database 191 and accepts the completion of the order for the registered product via the order data creation unit 421. 412 is notified.

  Under the control of the order data creation unit 421, the inventory allocation unit 432 refers to the product inventory database 192, executes inventory allocation of the temporarily ordered product, and displays the result of the executed inventory allocation as the order data creation unit. Return to 421. That is, the inventory allocation unit 432 searches for a product for which a temporary order has been received from the product inventory database 192. If there is a stock, the inventory allocation unit 432 reduces the number of inventory by one and updates the data in the product inventory database 192.

  FIG. 18 is a block diagram showing a functional configuration example of the concentrator 63 in FIG. 6 includes an order data acquisition unit 451 and an order quantity count unit 452, and provisional order data acquisition unit 171, provisional order data collection unit 172, provisional order collection database. Except for the point that 173, the file creation unit 174, and the file transmission unit 175 are omitted, the other configuration is the same as that of the concentrator 63 in FIG. 6 described above, and corresponds to the case in FIG. Corresponding reference numerals are given to the portions, and the description thereof will be omitted to avoid repetition. That is, the concentrator 63 in FIG. 6 counts the number of provisional orders for merchandise, whereas the concentrator 63 in FIG. 18 counts the number of orders for merchandise.

  The order data acquisition unit 451 performs a time measuring operation with a built-in timer, and when a predetermined time (for example, 10 minutes) elapses, the order data acquisition unit 451 acquires the order data from the order database 191, and the acquired order data is received as an order count unit 452. To supply.

  The order number counting unit 452 refers to the order data supplied from the order data acquisition unit 451 and counts the number of orders for each product.

  The upper limit number determination unit 178 compares the order number of the product counted by the order number counting unit 452 with the upper limit number of the corresponding product registered in the upper limit number database 177, and based on the comparison result (determination). Then, the data replacement control unit 179 is controlled to notify the order receiving Web server 21 that the order cannot be received, or the order control unit 180 is controlled so that the order server 54 sets the maximum number of provisional orders. Execute orders for items that exceed the limit. Further, the upper limit number determination unit 178 sets the provisional order count counted by the order count unit 452 and the upper limit number registered in the upper limit number database 177 to 0 for products whose provisional orders exceed the upper limit number. Set (reset).

  Furthermore, the upper limit number determination unit 178 monitors the upper limit number registered in the upper limit number database 177, and when it determines that the upper limit number has been updated, it controls the data replacement control unit 179 to notify the order receiving Web server 21. It may also be notified that a product can be ordered.

  Next, with reference to the flowchart of FIG. 19, the order data collection process of the concentration apparatus 63 of FIG. 18 will be described. As will be described later with reference to FIG. 20, the order receiving process is executed by the normal order receiving block 12, and the order receiving data is registered in the order receiving database 191 of the normal order receiving block 12.

  In step S101, the order data acquisition unit 451 of the concentrator 63 performs a time measuring operation with a built-in timer, waits until a predetermined time has elapsed, and if it is determined that the predetermined time has elapsed, In step S102, order data is acquired from the order database 191. The acquired order data is supplied to the order count unit 452, and the process proceeds to step S103.

  When the order data is supplied from the order data acquisition unit 451, the order number counting unit 452 refers to the order data in step S103, counts the number of orders for each product, and proceeds to step S104.

  When the number of orders for the product is counted by the order count unit 452, the upper limit number determination unit 178 executes an upper limit number confirmation process in step S104. The upper limit number checking process is basically the same as the upper limit number checking process described above with reference to the flowchart of FIG. 13, and the description thereof will be omitted. When it is determined from the provisional order screen 211 that the number of provisional orders for all products that can be provisionally ordered has exceeded the upper limit number registered in the upper limit number database 177, the data replacement control unit 179 receives the order received from the order receiving Web server 21. The control unit 412 is notified that it is impossible to receive an order for all the products (that is, the sales end of all the products that can be temporarily ordered from the provisional order screen 211).

  Accordingly, in step S112 of FIG. 20 to be described later, it is determined that the sales end is notified by the order receiving control unit 412 of the order receiving Web server 21, and in step S121, the monitor of the user terminal 51 is displayed instead of the order screen. The sales end screen is controlled to be displayed.

  In addition, when the upper limit number determination unit 178 determines that the provisional order number of at least one product exceeds the upper limit number, the data replacement control unit 179 causes the display data replacement unit 415 of the order receiving Web server 21 to receive an order for the product. Is generated, screen data corresponding to the notification (that is, product selection screen data configured so that the product cannot be selected) is generated, and the display data providing unit 414 uses the user terminal to generate the screen data. The product selection screen data provided to 51 is replaced.

  Accordingly, in step S131 of FIG. 21 described later, when the product selection screen data is requested as the predetermined screen data from the user terminal 51, all the products are also selected by the display data providing unit 414 of the order receiving Web server 21. In place of possible (that is, orderable) product selection screen data, product selection screen data generated and replaced by the display data replacement unit 415 and configured so that selection of the product is impossible is performed by the user. It is transmitted to the terminal 51.

  Further, the upper limit number determination unit 178 determines the number of provisional orders counted by the provisional order data collecting unit 172 and the upper limit number registered in the upper limit number database 177 for products whose provisional orders exceed the upper limit number. Is set (reset) to 0, the ordering control unit 180 executes an order for the product whose provisional order number exceeds the upper limit number to the ordering server 54, the upper limit confirmation process is terminated, and the order data concentrating process is Is terminated.

  As described above, the concentrator 63 periodically counts the number of received orders for the product, compares the counted number of received orders for the product with the set orderable upper limit value of the product, When it is determined that the number exceeds the upper limit, the order receiving Web server 21 is instructed to replace the screen displayed on the user terminal 51. As a result, the normal block has the same effect as that of the provisional order block, and the order receiving Web server 21 described later with reference to FIG. 20 can speed up the response of the process for displaying the screen on the user terminal 51. Is possible.

  Further, when it is determined that the number of provisional orders has exceeded the upper limit value, the ordering server 54 is notified of an order for a product for which it has been determined that the number of provisional orders has exceeded the upper limit value. As a result, it is possible to immediately place an order for a product whose inventory quantity has decreased.

  Since the description will be repeated, the upper limit confirmation process in FIG. 16 is also executed in the concentrator 63 in FIG. 18 as in the case of the concentrator 63 in FIG.

  Next, the order receiving process of the normal order receiving block 12 of FIG. 17 will be described with reference to the flowchart of FIG. Note that the example of FIG. 20 is a case where a normal order product is ordered by the user terminal 51, and basically the same processing is performed for portions corresponding to FIG. 14 or FIG. Description is omitted.

  First, the user terminal 51 accesses the Web server 61 of the mass order receiving server 53 using client software such as a Web browser based on a user operation. In response to access from the user terminal 51, the Web server 61 provides the user with a top menu screen such as a product description page. The user terminal 51 displays the top menu screen provided by the Web server 61 on the monitor that constitutes the output unit 117, and based on the user's operation, an instruction to move to the product order screen desired by the user (that is, the product) Request for order screen data) is transmitted to the Web server 61 via the Internet 52.

  When the Web server 61 receives the request for the product order screen data from the user terminal 51, the Web server 61 determines whether the product corresponding to the received instruction is a normal order product or a mass order product. If it is determined that the product is an order product, the received request for product order screen data is distributed to the order Web server 21-1 or 21-2 using a random function.

  The reception input unit 411 of the order receiving server 21 stands by until a request for product order screen data is input in step S111 of FIG. 20, and a request for product order screen data from the Web server 61 is received via the communication unit 119. If it is determined that the request has been input, the request for the input product order screen data is supplied to the order receiving control unit 412, and the process proceeds to step S112.

  In step S112, the order control unit 412 determines whether or not the data replacement control unit 179 of the concentrator 63 has notified the end of sales of all commodities that can be ordered from the order screen in step S22 of FIG. If it is determined that the end of sale of the product has not been notified, the process proceeds to step S113, and the authentication unit 413 is controlled based on the request for the product order screen data from the reception input unit 411, and the user of the user terminal 51 The authentication process is executed.

  When the user is authenticated by the authentication unit 413, the order receiving control unit 412 controls the display data providing unit 414 to transmit the order screen data of the product corresponding to the received instruction to the user terminal 51 in step S114. .

  The user terminal 51 displays an order screen corresponding to the order screen data received via the communication unit 119 on a monitor that constitutes the output unit 117. When the order screen is displayed on the monitor, the user instructs the user terminal 51 to select one of the screen selection areas of the order screen in order to input information necessary for the order. The user terminal 51 transmits an instruction input from the user to the mass order receiving server 53 via the Internet 52.

  The reception input unit 411 supplies the input instruction from the user terminal 51 to the order receiving control unit 412 via the communication unit 119. When an instruction from the user terminal 51 is input, the order receiving control unit 412 determines whether or not a request for predetermined screen data is input (that is, whether one of the screen selection areas is selected) in step S115. ), And when it is determined that a request for predetermined screen data has been input (for example, when it is determined that a screen selection area for selecting a product selection screen has been selected), the process proceeds to step S116, and the order receiving control unit 412 Execute the reception confirmation process.

  This acceptance confirmation process will be described with reference to the flowchart of FIG. In step S131 of FIG. 21, the display data providing unit 414 causes the user terminal 51 to transmit the requested predetermined screen data (product selection screen data) under the control of the order receiving control unit 412.

  If it is determined in step S23 of FIG. 13 that the number of provisional orders for at least one product exceeds the upper limit, the display data replacement is performed under the control of the data replacement control unit 179 in step S24. The unit 415 generates screen data corresponding to the notification that the order cannot be received from the upper limit number determination unit 178 (that is, product selection screen data configured so that the product cannot be selected). The product selection screen data provided to the user terminal 51 by the display data providing unit 414 has been replaced. Therefore, in this case, the product selection screen data replaced by the display data replacement unit 415 is transmitted to the user terminal 51 in step S24 of FIG.

  The user terminal 51 may not be able to select a predetermined screen corresponding to the predetermined screen data received via the communication unit 119 (for example, a product selection screen or a product whose provisional order number exceeds the upper limit number). The configured product selection screen or the like is displayed on the monitor that configures the output unit 117.

  When the product selection screen is displayed on the monitor, the user inputs information necessary for ordering to the user terminal 51, and finally instructs the selection of the decision button. The user terminal 51 temporarily accumulates the input information, and transmits a decision button selection instruction to the mass order receiving server 53 via the Internet 52.

  Assume that the product selection screen in the case of a normal order product is configured so that all information necessary for ordering products on the screens of FIGS. 9, 10, and 11 can be input. In this case, the user terminal 51 transmits necessary information as product order information to the mass order receiving server 53 via the Internet 52 together with an instruction input from the user.

  The reception input unit 411 supplies the input instruction from the user terminal 51 and product order information to the order reception data creation unit 421 via the communication unit 119 and the order reception control unit 412. In step S132, the order data creation unit 421 places the product targeted by the order information into the user's basket targeted by the order information (that is, records it in the user's basket area in the built-in memory), and step S133. , The inventory allocation unit 432 is controlled to execute the inventory allocation of the product put in the basket, and the process proceeds to step S134.

  In step S134, the order data creation unit 421 calculates a charge amount for the user based on the result of the inventory allocation from the inventory allocation unit 432, and receives the order of the user's basket and the calculated charge amount. Is supplied to the unit 412, and the process proceeds to step S135. In step S135, the order receiving control unit 412 controls the display data providing unit 414 to transmit the acceptance confirmation screen data indicating the inventory allocation result and the charged amount to the user terminal 51 via the Internet 52, and the user terminal 51 Then, the reception confirmation screen is displayed, the reception confirmation process is terminated, the process returns to step S116 in FIG. 20, and the process proceeds to step S117.

  When an instruction to purchase a product is received from the user who has seen the acceptance confirmation screen, the instruction to purchase the product is supplied from the reception input unit 411 to the order receiving control unit 412. In step S117, the order control unit 412 determines whether or not all orders have been completed. When an instruction to purchase a product is supplied from the reception input unit 411, the order control unit 412 determines that all orders have been completed. In step S118, the order data creation unit 421 is controlled to create order data. Based on the order data, order data is created and registered in the order database 191 in the order data registration unit 431, and the process proceeds to step S119.

  If it is determined in step S117 that the order has not yet been completed, the process returns to step S114, and the subsequent processes are repeated.

  In step S119, the order data creation unit 421 controls the authorization processing unit 422 based on the payment method information of the order data and the amount charged, and the target data creation unit 421 receives the target data from the card company server (not shown) via the Internet 52. The user is caused to execute card authorization processing, and based on the result, the order data registration unit 431 updates the order data in the order database 191 and the process proceeds to step S120.

  When the order data registration unit 431 updates the order data in the order database 191, it notifies the order control unit 412 of the order completion via the order data creation unit 421, so the order control unit 412 displays the display data in step S 120. The providing unit 414 is controlled, and the reception completion screen data is transmitted to the target user terminal 51 via the Internet 52 to the user terminal 51, the reception completion screen is displayed on the user terminal 51, and the order reception processing is performed. finish.

  On the other hand, if it is determined in step S115 that a request for predetermined screen data has not been input, the order receiving process is terminated. Actually, if there is no instruction from the user terminal 51 even after the predetermined time has elapsed, the order receiving control unit 412 forcibly releases the connection, and the order receiving process is terminated.

  As described above, also in the order receiving block 12, the order receiving process is executed while communicating with the user terminal 51 in real time, and the order receiving data is registered in the order receiving database 191.

  As described above, the number of orders is periodically counted, and when it is determined that the number exceeds the upper limit, screen data configured so that the product cannot be selected is generated and displayed in advance. Since the product selection screen data provided to the user terminal 51 by the providing unit 154 is replaced, it is necessary to check the stock of the product when the product order screen data is requested from the user terminal as in the past. There is no time required for the inventory of the target product to be confirmed or the generation time of the screen data before the product screen is displayed on the monitor of the user terminal. Response can be made faster. That is, it is possible to shorten the waiting time for response to the user, and to suppress the occurrence of user discomfort due to the long waiting time.

  As described above, even in the normal order receiving block 12, a comfortable product order receiving system can be provided to the user.

  The series of processes described above can be executed by hardware, but can also be executed by software.

  When a series of processing is executed by software, a program constituting the software may execute various functions by installing a computer incorporated in dedicated hardware or various programs. For example, it is installed from a network or a recording medium into a general-purpose personal computer or the like.

  As shown in FIG. 4, this recording medium is distributed to provide a program to a user separately from the apparatus main body, and a magnetic disk 121 (including a flexible disk) on which a program is recorded, an optical disk 122 ( CD-ROM (compact disk-read only memory), DVD (including digital versatile disk)), magneto-optical disk 123 (including MD (mini-disk) (trademark)), or package media including semiconductor memory 124 In addition to being configured, it is configured by a ROM 112 in which a program is recorded and a hard disk included in the storage unit 118, which is provided to the user in a state of being incorporated in the apparatus main body in advance.

  In the present specification, the steps shown in the flowcharts include not only processes performed in time series according to the described order, but also processes executed in parallel or individually even if not necessarily performed in time series. Is included.

  In the present specification, the term “system” represents the entire apparatus constituted by a plurality of apparatuses.

It is a figure which shows the structural example of the conventional goods order receiving system. It is a figure which shows the structural example of the goods order receiving system of this invention. It is a block diagram which shows the structural example of the mass order receiving server of FIG. It is a block diagram which shows the structural example of the provisional order receipt Web server of FIG. FIG. 4 is a diagram illustrating a detailed functional configuration example of a provisional order Web server and a provisional order database server in FIG. 3. It is a figure which shows the detailed functional structural example of the concentrator of FIG. FIG. 4 is a diagram illustrating a detailed functional configuration example of an order database server in FIG. 3. It is a figure which shows the structural example of a temporary order screen. It is a figure which shows the structural example of a goods selection screen. It is a figure which shows the structural example of a purchaser information input screen. It is a figure which shows the structural example of a payment selection information screen. It is a flowchart explaining the provisional order data concentrating process of the concentrator of FIG. It is a flowchart explaining the upper limit number confirmation process of step S15 of FIG. It is a flowchart explaining the temporary order reception process of the temporary order block of FIG. It is a flowchart explaining the order data creation process of the order database server of FIG. It is a flowchart explaining the other example of the upper limit number confirmation process of FIG.12 S15. It is a figure which shows the other example of a detailed functional structure of the order receipt Web server of FIG. 3, an application server, and an order receipt database server. It is a figure which shows the other example of a detailed functional structure of the concentrator of FIG. It is a flowchart explaining the order data concentrating process of the concentrator of FIG. It is a flowchart explaining the order reception process of the normal order block of FIG. It is a flowchart of the reception confirmation process of step S116 of FIG.

Explanation of symbols

  12 Normal order block, 24 Shared disk, 51-1, 51-2 User terminal, 52 Internet, 53 Mass order server, 54 Order server, 61 Web server, 62 Temporary order block, 63 Concentrator, 64 Authentication database, 82 -1 to 82-5 Temporary Order Web Server, 83-1 to 83-2 Temporary Order Database Server, 84-1 to 84-3 Temporary Order Database, 91 Order Order Database Server, 151 Reception Input Unit, 152 Temporary Order Control Unit, 154 display data providing unit, 155 display data replacing unit, 161 provisional order data creation unit, 162 provisional order data registration unit, 171 provisional order data acquisition unit, 172 provisional order data collecting unit, 177 upper limit number database, 178 upper limit number determination Part, 179 data replacement control part, 180 ordering control part, 183 Provisional order data storage unit, 184 Order data creation unit, 185 Inventory allocation unit, 186 Authorization processing unit, 187 Order data registration unit, 188 Order completion notification issuance unit, 191 Order reception database, 192 Product inventory database

Claims (5)

In an information processing system including a first information processing apparatus and a second information processing apparatus that receive an order for a product from an information processing terminal via a network,
The first information processing apparatus includes:
Screen data providing means for providing screen data for selecting a product to be ordered in response to a request from the information processing terminal via the network;
Order receiving means for receiving an order for the product transmitted via the network from the information processing terminal receiving the provision of the screen data;
Data replacement means for replacing the screen data provided to the information processing terminal by the screen data providing means with predetermined screen data;
The second information processing apparatus
Counting means for counting the number of orders of the product received by the order receiving means;
Upper limit number determination means for determining whether the order number of the product counted by the counting means exceeds an order upper limit number set according to the product;
When it is determined by the upper limit number determining means that the order number of the product exceeds the order upper limit number, the screen data provided to the information processing terminal by the screen data providing means is converted to the order by the data replacing means. An information processing system comprising: replacement control means for controlling the product to be replaced with screen data that makes selection of the product to be impossible. In an information processing apparatus that accepts product orders from an information processing terminal via a network,
Screen data providing means for providing screen data for selecting a product to be ordered in response to a request from the information processing terminal via the network;
Order receiving means for receiving an order for the product transmitted via the network from the information processing terminal receiving the provision of the screen data;
Counting means for counting the number of orders of the product received by the order receiving means;
Upper limit number determination means for determining whether the order number of the product counted by the counting means exceeds an order upper limit number set according to the product;
When it is determined by the upper limit number determining means that the order number of the product has exceeded the order upper limit number, the screen data provided to the information processing terminal by the screen data providing means is used to select the product to be ordered. An information processing apparatus comprising: a data replacement unit that replaces screen data that has been made impossible. When it is determined by the upper limit number determining means that the order number of the product exceeds the order upper limit number set according to the product, it is determined that the order number for another information processing apparatus has been exceeded. The information processing apparatus according to claim 2, further comprising product order control means for controlling the ordering of the product that has been performed. A program that causes a computer to execute a process of receiving an order for a product from an information processing terminal via a network,
A screen data providing step for providing screen data for selecting a product to be ordered in response to a request from the information processing terminal via the network;
An order receiving step for receiving an order for the product transmitted via the network from the information processing terminal receiving the screen data;
A counting step of counting the number of orders of the product received by the processing of the order receiving step;
An upper limit number determination step for determining whether or not the order number of the product counted by the processing of the counting step exceeds an order upper limit number set according to the product;
When it is determined that the order number of the product exceeds the order upper limit number by the process of the upper limit number determining step, the screen data provided to the information processing terminal is ordered by the process of the screen data providing step. A program comprising a data replacement step for replacing the product with screen data that makes product selection impossible. When it is determined by the processing in the upper limit number determination step that the order number of the product exceeds the order upper limit number set according to the product, it is determined that the order number for the information processing apparatus has been exceeded. The program according to claim 4, further comprising a product order control step for controlling the ordering of the ordered product.

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