JP2005184653A - Remote image monitoring system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a remote image monitoring system by which situations where equipment has a breakdown and situations where a sensor installed in a monitoring place detects an abnormality can be easily checked by a customer's terminal device or a terminal device of a management company. <P>SOLUTION: Camera image information of the moment at which an event occurrence signal is detected from facilities 16-16N of the monitors 3-3N for equipment or from sensors 17-17N installed in the place to be monitored by the monitors 4-4N for field, camera image information before and after that moment and event information such as the event occurrence signal, the input time of the event occurrence signal and the like can be displayed together and automatically on the client's terminal device 1 used by the client or on a data display means 10 for terminal device of the terminal device 2 of the management company. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention has a facility to be monitored in a remote place such as a railway station building or a chain store, and the operation status of equipment in the facility, for example, the operation status of an automatic ticket gate at a railway station building or an automatic operation at a chain store store. Suitable for monitoring the operating status of doors and the status of monitoring sites for those facilities, such as the status of platforms at railway stations or parking lots and cashiers at stores in chain stores, using video at remote locations. The present invention relates to a remote video surveillance system.

  As a conventional technology of this kind, when a sensor installed in a monitoring site such as a private house detects an abnormality, the occurrence of the abnormality is notified by e-mail to a notification destination such as an emergency management center or a mobile phone registered in advance, It has been known that a photographed image of a monitoring place where an abnormality has occurred is attached to the electronic mail (for example, see Patent Document 1).

Furthermore, as a conventional technology of this type, when a sensor installed at a monitoring site detects an abnormality, the captured image of the monitoring site where the abnormality has occurred is transmitted to the monitoring server and stored in the storage device of the monitoring server. A communication terminal device such as a mobile phone, which includes identification information for identifying the location where the video image taken at the monitoring site where the abnormality occurred is stored, and a sentence notifying the occurrence of the abnormality by the mail transmission means of the monitoring server. It has been known that an e-mail addressed to a user is transmitted to a mail server device, and the e-mail is transmitted to a communication terminal device of a user who has accessed the mail server device (for example, Patent Documents) 2).
Japanese Patent Laying-Open No. 2003-158588 (paragraph numbers 0026 to 0029, FIG. 1) JP 2002-112249 A (paragraph numbers 0029 to 0038, FIG. 1)

  However, in the both remote video monitoring systems described above, when the sensor installed at the monitoring site detects an abnormality, the monitoring camera starts imaging, so the imaging at the monitoring site immediately before the sensor detects the abnormality. Since the video cannot be obtained, there is a problem that it is often impossible to accurately grasp the cause of the abnormality.

  Furthermore, in the remote video monitoring system described in the above-mentioned Japanese Patent Application Laid-Open No. 2002-112249, in order to obtain a video image taken at a monitoring location, after receiving an e-mail, the identification information disclosed in the e-mail is used. Based on this, it is only possible for the user to obtain a video image of the monitoring location by inquiring the mail server device from the communication terminal device. If a person cannot make an inquiry to the mail server device immediately for some reason, he / she forgets to cause a serious situation.

  The present invention has been made in view of the above-mentioned problems, and the purpose of the present invention is to describe the situation in which equipment has failed and the situation in which a sensor installed at a monitoring site detects an abnormality, such as an individual or a company. The terminal device used by the customer (hereinafter referred to as the customer terminal device) or the terminal device used by the management company requested by the customer to monitor the equipment (hereinafter referred to as the management company terminal device), Another object of the present invention is to provide a remote video monitoring system that can be confirmed immediately.

  The above purpose is to monitor customer terminal devices used by customers who monitor both or one of the monitored sites and equipment, management company terminal devices used by management companies that perform monitoring similar to the above, and customer equipment equipment Equipment monitoring device to be monitored and a site monitoring device to monitor the site to be monitored by the customer. These customer terminal device, management company terminal device, equipment monitoring device and site monitoring device are connected by an electric communication line. In the remote video monitoring system, the equipment monitoring device includes at least a monitoring camera that continuously shoots the equipment and outputs the captured video as video information, and video information output from the monitoring camera. Video recording means for storing and outputting the video information to an event detecting means for detecting an abnormality occurrence state of the equipment to be monitored and the site to be monitored The video information stored in the video recording means when an abnormal signal transmitted when an abnormality occurs from the equipment is input as an event occurrence signal, and the video information before and after the moment when the abnormal signal is generated And event detection means for outputting event information such as the event occurrence signal and the input time of the event occurrence signal, and the video information and event information output from the event detection means for both the customer terminal device and the management company terminal device Or the monitoring device data transmitting / receiving means for transmitting to either one of the monitoring device, the field monitoring device at least continuously monitoring the monitoring target site and outputting the captured video as video information, and this monitoring Stores video information output from the camera and outputs the video information to the event detection means. And when the signal transmitted from the sensor provided at the site to be monitored is input as an event occurrence signal, the moment when the abnormal signal is generated and the moment Event detection means for outputting the video information before and after the event and the event information such as the event occurrence signal and the input time of the event occurrence signal, and the customer terminal device and the management of the video information and event information output from the event detection means And a monitoring device data transmitting / receiving means for transmitting to both or one of the company terminal devices, and the customer terminal device and the management company terminal device are at least transmitted from the monitoring device data transmitting / receiving means. Data transmission / reception means for terminal device for receiving video information and event information, and the terminal device This can be achieved by comprising terminal device data display means for automatically displaying camera video information and event information received by the data transmission / reception means.

  According to the present invention, the event information such as the instant at which the abnormal signal occurs and the three types of camera video information before and after the instant and the event occurrence signal and the input time of the event occurrence signal are stored in the customer terminal device and the management company. Since it is automatically displayed on the terminal device data display means of the terminal device, it is easy to grasp the cause of the abnormality at the equipment and monitoring site, and it is possible to execute the appropriate countermeasures quickly and reliably Remote video surveillance system can be obtained.

  Hereinafter, an embodiment of a remote video monitoring system according to the present invention will be described with reference to the drawings. FIG. 1 shows a functional block diagram of a remote video monitoring system. FIG. 2 shows an operation flow diagram of the video distribution system.

  The remote video surveillance system of one embodiment shown in FIG. 1 is a customer such as a railway company that owns a facility equipped with equipment such as automatic ticket gates or a private business owner who owns a store equipped with equipment such as automatic doors. The customer terminal device 1 used by the customer, the management company terminal device 2 used by the management company requested by the customer to monitor the monitoring target site and equipment such as the customer's facility and store, and the customer's equipment. A plurality of facility equipment monitoring devices 3 to 3N, a plurality of site monitoring devices 4 to 4N for monitoring customer sites to be monitored, and a data center 5, and these customer terminal device 1 and management company terminal device 2, The facility equipment monitoring devices 3 to 3N, the on-site monitoring devices 4 to 4N, and the data center 5 are connected by an electric communication line 6 such as the Internet. Here, the equipment includes production machinery at various factories, air conditioning machinery at various stores, and the like. The monitored sites include parking lots, warehouses, dormitories, condominiums, elevator cars, etc.

  As shown in FIG. 1, the customer terminal device 1 and the management company terminal device 2 have at least a terminal body 7 and terminal device data transmission / reception means 8. The terminal body 7 includes at least terminal event notification means 9, terminal data display means 10, and operation means 11. The terminal device event notification means 9 notifies the user of the customer terminal device 1 and the management company terminal device 2 that the event information has been received by voice or a patrol when the event information is received. The terminal device data display means 10 has at least a function of simultaneously displaying camera video information and event information from the equipment monitoring devices 3 to 3N and the field monitoring devices 4 to 4N. The operation means 11 is used to input various information data to the customer terminal device 1 or the management company terminal device 2. When the terminal device data transmission / reception means 8 receives the camera video information and event information transmitted from the equipment monitoring devices 3 to 3N and the field monitoring devices 4 to 4N, the terminal video data 7 and the event information are transmitted to the terminal body 7. The terminal device data display means 10 has at least a function of automatically transmitting.

  As shown in FIG. 1, each equipment monitoring device 3 to 3N and each site monitoring device 4 to 4N includes at least a monitoring camera 12, a video recording unit 13, an event detection unit 14, and a monitoring device data transmission / reception unit 15. Have. Each of the monitoring cameras 12 of the equipment monitoring devices 3 to 3N continuously shoots the equipment 16 to 16N and outputs the captured video to the video recording means 13 as video information. Each monitoring camera 12 of the on-site monitoring devices 4 to 4N continuously shoots a monitoring target site such as a customer's facility or store where the sensors 17 to 17N are installed, and the captured video is used as video information to the video recording means 13. Output. The video recording means 13 of the equipment monitoring devices 3 to 3N stores video information obtained by photographing the equipment 16 to 16N, and outputs the video information to the event detection means 14. The video recording means 13 of the on-site monitoring devices 4 to 4N stores video information obtained by photographing the monitoring target site, and outputs the camera video information to the event detection means 14. The equipment 16-16N has a device (not shown) that detects an abnormal state such as a failure. When the apparatus (not shown) detects an abnormal condition, an abnormal signal for notifying that the abnormal condition has occurred is output to the event detection means 14 as an event occurrence signal. The sensors 17 to 17N include, for example, one or a plurality of human body detection sensors, temperature sensors, flame sensors, gas leak sensors, noise sensors, illumination sensors, security sensors, etc. When an abnormal state is detected by the sensors 17 to 17N, an abnormal signal for notifying that the abnormal state has occurred is output to the event detection means 14 as an event occurrence signal. Here, the abnormal signal for notifying that an abnormal state has occurred in the equipment 16-16N is a signal that is generated when the equipment 16-16N does not operate normally due to a failure or stop of the equipment 16-16N. Is also included.

  The 3 to 3N event detecting means 14 of the equipment monitoring device is the equipment 16 to 16N stored in the video recording means 13 when an abnormal signal is input from the equipment 16 to 16N as an event occurrence signal. Is configured to output the event information such as the instant at which the abnormal signal is generated, the video information before and after the instant, the event occurrence signal, and the input time of the event occurrence signal to the monitoring device data transmission / reception means 15. The event detection means 14 of the on-site monitoring devices 4 to 4N includes the sensor 17 stored in the video recording means 13 when an abnormal signal is input as an event occurrence signal from the sensors 17 to 17N provided at the monitoring target site. 17N outputs the video information before and after the moment when the abnormal signal is generated and event information such as the event occurrence signal and the input time of the event occurrence signal to the data transmission / reception means 15 for the monitoring device. It is. When the video information and the event information are output from the event detection unit 14, the monitoring device data transmission / reception unit 15 transmits the video information and the event information to the data center 5, the customer terminal device 1, and the management company terminal device 2 through the Internet. At least a function of automatically transmitting via the telecommunication line 6.

  As shown in FIG. 1, the data center 5 includes at least a data center transmission / reception unit 18, a data center event notification unit 19, an event database 20, a data center data display unit 21, and an e-mail transmission unit 22. doing. The data center transmission / reception means 18 has at least a function of receiving video information and event information transmitted from the monitoring apparatus data transmission / reception means 15 and transmitting e-mail data. The data center event notification means 19 informs the user such as an operator / administrator of the data center 3 that the event information has been received by voice or patrol when receiving the event information from the monitoring apparatus data transmitting / receiving means 15. Is. The event database 20 stores video information and event information transmitted from the monitoring device data transmitting / receiving means 15 as data. The data center data display means 21 displays the video information and event information transmitted from the monitoring apparatus data transmitting / receiving means 15. The e-mail transmission unit 22 converts the video information and the event information into an e-mail, and transmits the e-mail to a preset communication destination via the data center transmission / reception unit 18. Here, a fire station, a police station, a security company requested in advance to send an e-mail from a customer using the customer terminal device 1 or a management company using the management company terminal device 2 to the communication destination set in advance. Mobile phones such as maintenance companies and personal computers.

  Next, an operation example of the remote video monitoring system according to the embodiment will be described with reference to FIG.

(1) First, as shown in step S1 (event occurrence) shown in FIG. 2, an abnormal state occurs in the equipment 16-16N, or the sensors 17-17N provided at the monitoring target site detect the abnormal state. In this case, an event generation signal is input to the event detection means 14 of the equipment monitoring device 3 to 3N or the on-site monitoring device 4 to 4N. When the event occurrence signal is input to the event detection means, the event detection means 14 causes the equipment devices 16 to 16N or the sensors 17 to 17N to generate the abnormal signal, the video information before and after the instant, and the event occurrence signal. And event information such as the input time of the event occurrence signal is output to the monitoring device data transmitting / receiving means 15.

(2) Next, in the data transmission / reception means 15 for the monitoring device, as in step S2 (event notification), a notification (event) that an abnormal condition has occurred in the monitoring target site provided with the equipment devices 16 to 16N or the sensors 17 to 17N. (Notification of occurrence) is made to the data center 5, the customer terminal device 1 and the management company terminal device 2.

(3) Next, the terminal device data transmission / reception means 8 of the customer terminal device 1 and the management company terminal device 2 and the data center transmission / reception means 18 of the data center 5 receive the event occurrence notification as in step S3 (event reception). Then, as in step S4 (the data acquisition request), the data acquisition request signal is automatically transmitted from the terminal device data transmitting / receiving unit 8 or the data center transmitting / receiving unit 18 to the monitoring device data transmitting / receiving unit 15.

(4) Next, the monitoring device data transmission / reception means 15 receives the data acquisition request signal from the terminal device data transmission / reception means 8 or the data center transmission / reception means 18 as in step S5 (reception of the data acquisition request). Then, the equipment image 16-16N which generated the abnormal signal from the monitoring device data transmitting / receiving means 15 or the camera video information and event information of the monitoring target site, that is, the video information immediately before and after the moment when the abnormal signal was generated, and its Event information such as the event occurrence signal and the input time of the event occurrence signal is automatically transmitted to the terminal data transmission / reception means 8 and the data center transmission / reception means 18 as in step S6 (data transmission). On the other hand, from the terminal device data transmitting / receiving means 8 of the device 1 and the management company terminal device 2, in order to obtain the latest camera video information after the occurrence of the abnormal signal at the equipment 16-16 that generated the abnormal signal or at the monitoring target site. As in step S7 (latest video acquisition request), the latest camera video information acquisition signal is transmitted to the monitoring device data transmitting / receiving means 15. When the latest video information acquisition signal is transmitted to the data transmission / reception means 15 for the monitoring device, an abnormality is detected in the data transmission / reception means 8 for the terminal device of the customer terminal device 1 and the management company terminal device 2 as shown in step S8 (local video transmission). The latest video information after the occurrence of the abnormal signal at the equipment 16-16N that generated the signal or at the monitoring target site is continuously transmitted.

(5) Next, as shown in step S9 (data reception), video information and event information of the monitoring target site provided with the equipment 16-16N or the sensors 17-17N at the time of event occurrence from the data transmission / reception means 15 for the monitoring device, When the terminal device data transmission / reception means 8 receives the information, the terminal device event notification means 9 is activated to notify the user of the customer terminal device 1 and the management company terminal device 2 that the video information and the event information have been received, in step S10. Notify (event notification). When the data center transmitting / receiving means 18 receives the video information and event information of the monitoring target site provided with the equipment 16-16N or the sensors 17-17N at the time of occurrence of the event from the monitoring apparatus data transmitting / receiving means 15, step S11 is performed. As in (event information / event video storage), it is stored in the event database 20.

(6) Next, the video information and event information stored in the event database 20 are converted into electronic mail by the mail transmission means 22 and transmitted by the data center transmission / reception means 18 as in step S12 (transmission of electronic mail), and step S13. It is sent to the communication destination as in (E-mail reception).

(7) On the other hand, in the customer terminal device 1 and the management company terminal device 2, the terminal device data transmission / reception means 8 causes the video equipment and event information of the equipment 16-16N that has generated the abnormal signal or the monitoring target site, and the abnormal signal. Is transmitted to the terminal device data display means 10 of the terminal body 7 and the screen of the terminal device data display means 10 is transmitted. In addition, as in step S14 (screen display), it is displayed automatically and together.

  As described above, according to the remote video monitoring system of the present embodiment, the facility equipment monitoring devices 3 to 3N or the on-site monitoring devices 4 to 4 can be used without operating the customer terminal device 1 and the management company terminal device 2 by the user. Since the video information and event information transmitted from 4N are automatically displayed on the screen of the terminal device data display means 10, it can be acquired quickly and without trouble. Also, the video information displayed on the screen of the terminal device data display means 10 is classified into three types: the moment when the equipment monitoring devices 3 to 3N or the on-site monitoring devices 4 to 4N generate an abnormal signal and before and after the moment. Since it is video information, it is possible to accurately grasp the situation in which an abnormal signal has occurred. Moreover, according to the remote video monitoring system of the present embodiment, in addition to the three types of video information at the moment when the equipment monitoring devices 3 to 3N or the on-site monitoring devices 4 to 4N generate an abnormal signal and before and after that moment, Thus, since the latest video information after the occurrence of the abnormal signal is displayed together on the screen of the terminal device data display means 10, it is possible to accurately know the current status of the equipment monitoring devices 3 to 3N or the on-site monitoring devices 4 to 4N. Therefore, it is possible to avoid an unnecessary response to a temporary failure, etc., and to grasp the progress after the occurrence of the failure at the same time, so it is possible to take appropriate measures such as avoiding a transition to a serious situation.

  Further, according to the remote video monitoring system of the present embodiment, the video information and event information received by the data center transmission / reception means 18 is converted into an e-mail and the communication destination set in advance via the data center transmission / reception means 18, for example, It can be transmitted from the data center to mobile phones and PCs of customers who are out of the office, monitoring workers of management companies, and fire stations, police stations, contract security companies, maintenance companies, etc. In addition, it is possible to promptly take appropriate measures.

  Furthermore, according to the remote video monitoring system of the present embodiment, the user of the customer terminal device 1 and the management company terminal device 2 immediately confirms that the video information and the event information have been received by the terminal device event notification means 9. Therefore, the video information and the event information displayed on the terminal device data display means 10 can be surely confirmed. Further, since the data center event notification means 19 immediately notices that the data center transmission / reception means 18 has received the video information and event information, the user of the data center 5 displays on the data center data display means 21. Video information and event information can be confirmed reliably, and video information and event information can be sent as e-mail and sent immediately, so monitoring work outside the working hours of customers or management companies Support and substitution at the data center 5 are also possible.

  In the remote video monitoring system of the above-described embodiment, the equipment device monitoring devices 3 to 3N or the on-site monitoring devices 4 to 4N generate three types of video information before and after the moment when the abnormal signal is generated, and the equipment devices. The latest video information and the event information after the occurrence of an abnormal signal in the monitoring devices 3 to 3N or the on-site monitoring devices 4 to 4N are displayed on the screen of the terminal device data display means 10. It is not limited. Only the three types of video information and event information immediately before and after the moment when the equipment monitoring devices 3 to 3N or the on-site monitoring devices 4 to 4N generate the abnormal signal are displayed on the screen of the terminal device data display means 10. You may make it display.

  Furthermore, the monitoring device data transmission / reception means 15 of the facility equipment monitoring devices 3 to 3N or the on-site monitoring devices 4 to 4N transmits the video information and event information to both the customer terminal device 1 and the management company terminal device 2. However, it is not limited to this. The video information and the event information can be transmitted to only one of the customer terminal device 1 and the management company terminal device 2.

1 is a functional block diagram of a remote video monitoring system according to an embodiment of the present invention. FIG. 3 is an operation flowchart of the remote video monitoring system according to the embodiment of the present invention.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Customer terminal device 2 Management company terminal device 3-3N Facility equipment monitoring device 4-4N On-site monitoring device 5 Data center 6 Telecommunication line 7 Terminal body 8 Terminal device data transmission / reception means 9 Terminal device event notification means 10 Terminal Device data display means 11 Operation means 12 Monitoring camera 13 Video recording means 14 Event detection means 15 Monitoring device data transmission / reception means 16-16N Equipment 17-17N sensor 18 Data center transmission / reception means 19 Data center event notification means 20 Event Database 21 Data display means for data center 22 E-mail transmission means

Claims (4)

  A customer terminal device used by a customer who monitors both or one of the monitoring target sites and equipment, a management company terminal device used by a management company that performs the same monitoring as described above, and a facility equipment monitor that monitors customer equipment At least a field monitoring device for monitoring a site to be monitored by a customer, and the customer terminal device, the management company terminal device, the equipment monitoring device, and the field monitoring device are connected by a telecommunication line. In the video monitoring system, the equipment monitoring device stores at least a monitoring camera that continuously shoots the equipment and outputs the captured video as video information, and stores video information output from the monitoring camera, and A video recording means for outputting the video information to an event detecting means for detecting an abnormality occurrence state of the equipment to be monitored and a site to be monitored; and the equipment When an abnormal signal transmitted when an abnormality occurs from a device is input as an event generation signal, the video recording means stores the instant at which the abnormal signal occurs, video information before and after the instant, and the event Event detection means for outputting event information such as a generation signal and an input time of the event generation signal, and the video information and event information output from the event detection means for both or either of the customer terminal device and the management company terminal device The monitoring device data transmitting / receiving means for transmitting to the one side, and the on-site monitoring device at least monitors a monitoring target site and outputs the captured video as video information, and outputs from the monitoring camera Recorded video information and output the video information to the event detection means. And when the signal transmitted from the sensor provided at the site to be monitored is input as the event occurrence signal, the moment when the abnormal signal is generated and before and after the moment Event detection means for outputting video information and event information such as the event occurrence signal and the input time of the event occurrence signal, and the video information and event information output from the event detection means for the customer terminal device and the management company terminal device Monitoring device data transmission / reception means for transmitting to both or any one of the above, and the customer terminal device and the management company terminal device include at least camera image information transmitted from the monitoring device data transmission / reception means, and Data transmission / reception means for terminal device for receiving event information and data transmission / reception for terminal device A remote video monitoring system comprising a terminal device data display means for automatically displaying camera video information and event information received by a communication means.   When the latest video information acquisition signal after the occurrence of the abnormal signal of the monitored equipment is transmitted to the monitoring device data transmitting / receiving means of the equipment monitoring device or the field monitoring device, the terminal device of the customer terminal device or the management company terminal device The latest video information after the occurrence of the abnormal signal is transmitted to the data transmitting / receiving means for the equipment or the monitoring target site where the abnormal signal has been generated, 2. The remote video monitoring system according to claim 1, wherein the remote video monitoring system is displayed together with instantaneous video information and event information such as an event generation signal and an input time of the event generation signal.   A data center connected to the facility equipment monitoring device and the on-site monitoring device via an electric communication line is provided, and the data center receives at least camera image information and event information transmitted from the data transmission / reception means for the monitoring device. Transmission / reception means, and e-mail transmission means for transmitting camera video information and event information received by the data center transmission / reception means to an e-mail to a preset communication destination via the data center transmission / reception means. The remote video monitoring system according to claim 1 or 2, characterized by the above. In the customer terminal device and the management company terminal device, terminal device event notification means for notifying that the terminal device data transmission / reception means has received event information, and various data are sent to the customer terminal device or the management company terminal device. And a data center event notification means for notifying that the data center transmission / reception means has received event information, and an event database for storing event information and camera video information. 4. The remote video monitoring system according to claim 3, further comprising data center data display means for displaying camera video information and event information.

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