JP2005141657A - Integration type retrieval/reservation system, integration type retrieval/reservation system method, and server - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an integration type retrieval/reservation system capable of simply using a home desktop personal computer as well as a car navigation system like a mobile terminal by enhancing convenience in repeated use. <P>SOLUTION: The integration type retrieval/reservation system has: a user registration means previously conducting user registration for a server for retrieving or reserving the service or the facility of a service company by a user terminal; a service company registration means previously conducting service company registration for the server by a service company terminal for publishing a web page on the WEB space of the server: a retrieval request means conducting a retrieval request for the service or the facility for the server by the user terminal; a retrieval execution means executing retrieval processing by the server to notify the user terminal of a retrieval result; a reservation request means conducting a reservation request for the service or the facility for the server by the user terminal; a reservation execution means executing reservation processing by the server to notify the service company terminal and the user terminal of a reservation result; and a history information storage means storing and saving the retrieval result and the reservation result as history information by the server. The history information is displayed on the user terminal in next-time retrieval or reservation. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to an integrated search / reservation system, an integrated search / reservation system method, and a server that can search for and reserve a desired service facility online via a network such as the Internet.

  Conventionally, the user has to repeatedly search on the search site according to the purpose, and based on that, it is necessary to access several sites before finally reaching the reservation by accessing the service provider's WEB, etc. The current situation is to include this complicated and time-consuming procedure. Also, it is difficult for the service provider to gather customers simply by installing a homepage on the web.

As a prior art, there is a “facility information providing apparatus and recording medium” that connects a car navigation system and an in-vehicle terminal, searches a site such as an appropriate restaurant based on the current location information of the user, and performs a reservation process ( For example, see Patent Document 1). In addition, there is a “facility reservation system and method” that allows a user to easily search for a desired facility and make a reservation application on the same homepage (see, for example, Patent Document 2). Further, there is a “reservation service providing system, reservation service providing method, reservation service providing server, program” for accessing a reservation service providing server from the user terminal via the Internet, searching for a service, and performing a reservation process (for example, a patent) Reference 3).
JP 2002-98537 A JP 2002-1973329 A JP 2002-373279 A

  However, since the inventions described in Patent Documents 1 to 3 are not configured to hold the user's past search history and reservation history as information, the user's search and reservation become single, and again when used repeatedly. There was a problem that it had to be searched, which was cumbersome and inconvenient.

  The present invention has been made in view of the above circumstances, and has a database for storing store information and service information used in the past, thereby improving convenience in repeated use. It is an object of the present invention to provide an integrated search / reservation system, an integrated search / reservation system method, and a server that can be used as easily as a mobile terminal.

  In order to achieve such an object, the present invention provides a user terminal used by a user, a service company terminal used by a service company, and a server connected via a network, and a service desired by the user or An integrated search / reservation system that performs facility search processing or reservation processing, and a user terminal that performs user registration in advance with a server in order for a user terminal to search for or reserve a service or service of a service company Registration means, service company registration means for registering a service company in advance with the server in order for the service company terminal to post a home page in the WEB space of the server, and a user terminal requesting a service or facility search to the server Search requesting means for performing search processing, a server executing search processing, and a search execution means for notifying a user terminal of a search result; A reservation request means for the service terminal to make a service or facility reservation request to the server, a reservation execution means for the server to execute a reservation process, and notify the reservation result to the service company terminal and the user terminal; History information storage means for storing and storing search results and reservation results as history information, and displaying the history information on the user terminal at the next search or reservation.

  Further, according to the present invention, the search execution means receives current position information indicating the position of the current user transmitted from the user terminal at the time of a search request, and searches for a service or facility based on the current position information. It is characterized by that.

  Further, the present invention is characterized in that the user registration means allocates identification information for authenticating the user at the time of reservation for each user.

  Further, the present invention is characterized in that the history information includes a plurality of pieces of information related to the searched service or facility in addition to the search date or reservation date.

  In addition, the present invention provides a user terminal used by a user, a service company terminal used by a service company, and a server connected via a network, and a search process or reservation for a service or facility desired by the user. An integrated search / reservation method for processing, in which a user terminal performs user registration in advance with a server in order for a user terminal to search for or reserve a service or service of a service company, and a service company A service company registration process in which a terminal registers a service company in advance for the server to post a homepage in the WEB space of the server; and a search request process in which the user terminal makes a service or facility search request to the server. A search execution step in which the server executes a search process and notifies the user terminal of the search result, and the user terminal supports the server. Reservation request process for making a reservation request for a service or facility, a reservation execution process in which the server executes a reservation process and notifies the reservation result to the service company terminal and the user terminal, and the server records the search result and the reservation result. A history information accumulation step for accumulating and storing information, and displaying the history information on the user terminal at the next search or reservation.

  In addition, the present invention provides a user terminal used by a user, a service company terminal used by a service company, and a server connected via a network, and a search process or reservation for a service or facility desired by the user. A server used in an integrated search / reservation system for processing, having history information storage means for storing and storing search results or reservation results as history information, and storing history information in the user terminal at the next search or reservation It is characterized by transmitting.

According to the present invention, a user can complete from search to reservation at one site, and does not need to go to several sites before reservation, and stores store / service information used in the past. Therefore, the convenience for repeated use is improved.
In addition, service providers can make effective advertisements only by renting WEB space, and if the number of reservations increases, they can expect to earn incentives.

  The best mode for carrying out the present invention will be described below in detail with reference to the accompanying drawings.

  First, features of the present invention will be described. The integrated search / reservation system of this embodiment introduces restaurants, accommodations, leisure facilities, and transportation facilities (taxi, railway, etc.) near the user's location at the request of the user, and if the user wishes, By making a reservation for this facility, the user can search from a conventional search engine, go to the target website, and then make a reservation, and for restaurants, lodging facilities, and leisure facilities , Simplifying the booking process for users will increase opportunities to acquire customers.

A configuration of an integrated search / reservation system according to an embodiment of the present invention will be described. As shown in FIG. 1, the integrated search / reservation site 8 includes a plurality of WEB servers having an advertisement database 6 that holds advertisement data and a user database 7 that holds personal information of users who have registered as members. 4 and 5.
The integrated search / reservation site 8 includes a service provider company terminal 9 such as a restaurant, an accommodation facility, a leisure facility, and a transportation facility, and a user terminal 1 (mobile communication terminal, A PC, a car navigation system, etc.) via an Internet line 3.

  The flow of services in the integrated search / reservation system of the present embodiment configured as described above will be described with reference to FIG.

  The user accesses the integrated / reservation search site 8 from the user terminal 1 through the WEB browser 2 in advance and performs membership registration such as input of personal information and acquisition of a password and personal ID. When there is a service or facility that the user wants to search, the user accesses the WEB page of the integrated search / reservation site 8 through the WEB browser 2 from the user terminal 1, and the desired service (accommodation, meal, leisure, travel, etc.) Enter search criteria for and perform a search. When searching, location information indicating the current location of the user is included in the search conditions by user operation.

In the WEB servers 4 and 5 of the integrated / reservation search site 8, the service provider 9 has its own home page in the WEB space and introduces its own service contents. Based on the search conditions entered by the user, The user terminal 1 is notified through the WEB browser 2 about the search results of the store and the transportation means. Here, in the case of a user who has registered as a member in advance, various reservations such as accommodation, meal reservations, and taxi arrangements can be made to the searched service provider 9.
In addition, banner pages of other companies 10 are posted on the WEB page of the integrated / reservation search site 8, so users can access and browse directly from these banner ads when browsing the homepage, and also make reservations directly. You can also.

  As an example of a business plan, a membership fee is collected from a member as a WEB space provision and management fee from a service provider. The maintenance fee will be covered from the revenue, and a fixed amount of incentive for each booking will be paid to the service provider.

  FIG. 3 shows the configuration of the WEB server according to the embodiment of the present invention. The WEB servers 4 and 5 include a network connection device 12 connected to the Internet network 3, a user database 7 that holds personal information of a user who has registered in advance (user registration), and facility information and services of service facilities that have been registered in advance. A service facility database 6 that stores service facility information for configuring a homepage such as information, a main storage device that stores data for configuring an integrated / reserved search site 8, and each database and each device And a central processing unit to be controlled.

  The user database 7 stores personal information (personal data) such as name, age, occupation, date of birth, gender, address, telephone number, and email address of the user (customer) registered in advance from the user terminal 1. , So that you can refer to it if necessary. Furthermore, assuming that the user repeatedly uses the integrated / reservation reservation site 8, the search data of the service facility searched by the user in the past and the reservation data when the searched service facility is reserved are used as the history data. Hold every time. The user can browse his / her past history data on the user terminal when using the site, and the history data includes the address of the service provider, so that the homepage can be accessed from the displayed history data. In addition, the database itself is strictly managed, and it is physically protected as well as accessed from the outside.

  Here, the search data stored as the history data may be the date and time (login and logout date and time) searched by the user, the name of the service or facility searched (category by industry type. For example, “transportation”, “restaurant”, etc. ), The contact information (phone number, e-mail address, etc.) of the searched service provider. Further, the reservation data includes the date and time when the user made a reservation, the detailed items reserved, and the like. These history data are accumulated every time a user searches or makes a reservation, and are displayed as past history data as needed when the user searches the WEB site next time. Basically, new history data or frequently used history data is displayed, and old history data or less frequently used history data is automatically deleted.

  The service facility database 6 is service facility information such as the name, address (access map), telephone number, e-mail address, business hours, facility details, service details, etc. registered in advance from the service provider 9. To be able to refer to it as needed. In addition, it holds a home page on which the above information displayed by the WEB server is posted.

Next, operations of the WEB server search process and reservation process will be described with reference to FIG.
First, when search data is input on the WEB page by the user terminal 1 (S1), a search process is performed in the service facility database 6 to search whether there is a corresponding facility or service based on the search data ( S2). If there is a facility or service reservation request from the user terminal 1 (S3 / YES), it is determined whether the user is a pre-registered user (S4). If the user is not a registered user (S4 / NO), the personal information required for user registration is requested on the WEB, and the personal information input from the user terminal 1 is held in the user database 7 (S5). If the user has been registered in advance (S6), or if the user has been registered, the user is requested to log in to the web page of the desired service facility, and reservation data required for the reservation (desired use date and time) , Number of people, service contents, etc.) are requested (S6). When the reservation data is input, the reservation data is transmitted to the service provider company terminal 9 and reservation processing is performed (S7). Further, after the reservation process is completed, the current search status and reservation status are stored in the user database 7 as history data. Similarly, the user reservation data is stored in the service facility database 6 as history data.

Next, processing between the user terminal and the WEB server will be described with reference to FIG.
First, search information is transmitted from the user terminal 1 to the server 5 and a search request is made (a). The server 5 performs a search from the service facility database 6 and transmits the search result to the user terminal 1 (b). The search processing (c) has been described above.
The user makes a reservation request to the server 5 by looking at the search result (d). The server 5 requests to send user authentication information (e). The user transmits user authentication information such as an ID and a password acquired at the time of user registration to the server 5 (f). The server 5 collates the user authentication information with the information held in the user database 7, permits post-collation login, and accepts a reservation (g). The above is the reservation request / acceptance (h).

As described above, according to the embodiment of the present invention, a user can complete a search to a reservation at one site, and does not have to go to several sites before making a reservation, and also records past usage statuses. Since it is stored in the database as data, the convenience for users to use repeatedly is improved.
In addition, service providers can make effective advertisements only by renting a WEB space, and if the number of reservations increases, they can expect incentive income.

It is explanatory drawing which shows the structure of the Example of this invention. It is explanatory drawing which shows the structure of the Example of this invention. It is a block diagram which shows the structure of the server which concerns on the Example of this invention. It is a flowchart which shows the processing operation of the server which concerns on the Example of this invention. It is a sequence diagram which shows the processing operation which concerns on the Example of this invention.

Explanation of symbols

1 User terminal 2 WEB browser 3 Internet 4 WEB server 5 WEB server 6 Service facility database (DB)
7 User database (DB)
8 Integrated search / reservation site 9 Service provider company terminal 10 Other company 11 Central processing unit 12 Network connection unit 13 Main storage unit

Claims (6)

The user terminal used by the user,
Service company terminals used by service companies,
An integrated search / reservation system connected to a server via a network and performing a search process or a reservation process for a service or facility desired by the user,
User registration means for performing user registration in advance with the server in order for the user terminal to search for or reserve a service or facility of the service company;
In order for the service company terminal to post a homepage in the WEB space of the server, service company registration means for performing service company registration in advance with the server;
Search request means for the user terminal to make a search request for the service or the facility to the server;
Search execution means for executing search processing by the server and notifying the user terminal of the search results;
Reservation request means for making a reservation request for the service or the facility to the server by the user terminal;
Reservation executing means for executing reservation processing by the server and notifying the reservation result to the service company terminal and the user terminal;
The server has history information storage means for storing and storing the search result and the reservation result as history information,
An integrated search / reservation system, wherein the history information is displayed on the user terminal at the next search or reservation.   The search execution means receives current position information indicating the position of the current user transmitted from the user terminal at the time of a search request, and searches for the service or the facility based on the current position information. The integrated search / reservation system according to claim 1.   2. The integrated search / reservation system according to claim 1, wherein the user registration means allocates identification information for authenticating the user at the time of the reservation for each user.   2. The integrated search / reservation system according to claim 1, wherein the history information includes a plurality of pieces of information related to the searched or reserved service or facility in addition to the search date and time or the reservation date and time. The user terminal used by the user,
Service company terminals used by service companies,
An integrated search / reservation method for performing a search process or a reservation process of a service or facility desired by the user, connected to a server via a network,
A user registration step for performing user registration in advance with the server in order for the user terminal to search or make a reservation for a service or facility of the service company;
In order for the service company terminal to post a homepage in the WEB space of the server, a service company registration step of performing a service company registration in advance with the server;
A search request step in which the user terminal makes a search request for the service or the facility to the server;
A search execution step in which the server executes a search process and notifies the user terminal of the search result;
A reservation request step in which the user terminal makes a reservation request for the service or the facility to the server;
A reservation execution step in which the server executes a reservation process and notifies the reservation result to the service company terminal and the user terminal;
A history information accumulation step in which the server accumulates and stores the search result and the reservation result as history information; and
An integrated search / reservation method, wherein the history information is displayed on the user terminal at the next search or reservation. The user terminal used by the user,
Service company terminals used by service companies,
And a server used in an integrated search / reservation system that is connected via a network and performs search processing or reservation processing of a service or facility desired by the user,
Having history information storage means for storing and storing search results or reservation results as history information;
A server characterized in that the history information is transmitted to the user terminal at the next search or reservation.

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