JP2005070891A - E-mail transmitting and receiving program and e-mail transmitting and receiving method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an e-mail transmitting and receiving program for efficiently returning a received mail. <P>SOLUTION: The program comprises a sorting means for receiving e-mails incoming to a mail server and sorting and storing the received e-mails as e-mail requiring return e-mail and e-mail requiring no return mail according to a condition set in a sorting table; and a return mail display means for displaying, when a return mail operation is accepted from a user for an e-mail sorted as the e-mail requiring return mail by the sorting means, a return mail form as data of one page. Data extracted from the received e-mail and data determined as a mail requiring return mail of the extracted data are registered in the sorting table for every transmitter. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to an e-mail transmission / reception program for receiving an e-mail from a mail server, and more particularly to an e-mail program and an e-mail transmission / reception method for classifying and returning received e-mail (hereinafter, mail).

  Conventional electronic mail transmission / reception programs are known that are classified by mail title, sender, etc. and stored in a preset folder. This program organizes the mail subject and sender so that the mail recipient can read the mail more easily. In addition, in order to sort out unread mail from a large number of mails, it has also been proposed to classify received mails into unopened mails and opened mails. This eliminates the trouble of searching for unread mail while scrolling the mail display screen.

FIG. 8 is a diagram showing a screen example of a conventional mail transmission / reception program.
FIG. 8A shows a received mail display screen for displaying a list of received mails. FIG. 8B is an example of a reply mail display screen for replying a reply mail to the received mail selected from the list of received mails in FIG. An example of selecting a mail received from “Tanaka” and creating a reply mail is shown.
JP 2002-108782 A

  However, in these conventional mail sending / receiving programs, received mail is classified, but as described above, it is classified based on the title or the keyword included in the sender, and it is determined whether or not a reply is necessary. Not classified. Also, when replying, you must select one from the list of emails displayed in the categorized folder such as “Customer” or “Approval Request” and display it, and you must reply to it. I had to.

  The present invention solves such problems, classifies received mails into those that require a reply and those that do not, and can perform a reply operation collectively for mails that require a reply. It is another object of the present invention to provide an e-mail transmission / reception method.

To achieve the above object, an e-mail transmission / reception program according to the present invention is an e-mail transmission / reception program executed by a client computer in an e-mail system comprising a client computer and a mail server connected by a network,
Receiving means for receiving an e-mail received by the mail server, selecting the received e-mail according to the conditions set in the table for selection into e-mails that require a reply and e-mails that do not require a reply; A reply e-mail display means for displaying a reply form as one page of data when a reply operation is accepted from the user for an e-mail selected as an e-mail that needs to be replied by the sorting means is provided.
In the selection table, data to be extracted from received electronic mail and data to be determined as mail that needs a reply in the extracted data are registered for each sender.
In the sorting table, a reply form for a mail determined to require a reply is registered for each sender.
An e-mail transmission / reception method according to the present invention is an e-mail transmission / reception method executed by a client computer in an e-mail system comprising a client computer and a mail server connected by a network,
A first step of receiving an e-mail received at the mail server, sorting the received e-mail according to the conditions set in the sorting table into an e-mail that requires a reply and an e-mail that does not require a reply; And a second step of displaying a reply form as one page of data when a reply operation is accepted from the user for the e-mail selected as an e-mail that needs to be replied in the first step. Features.
In the selection table, data to be extracted from received electronic mail and data to be determined as mail that needs a reply in the extracted data are registered for each sender.
In the sorting table, a reply form for a mail determined to require a reply is registered for each sender.

  According to the present invention, received mails are classified into mails that require a reply and mails that do not require a reply, and forms that can be used to create reply mails in a batch can be created and sent back. As a result, it is not necessary to open each received mail and perform a reply operation, and mail can be replied very efficiently.

Hereinafter, an embodiment for carrying out the present invention will be specifically described with reference to the drawings.
FIG. 1 is a diagram showing the configuration of a mail transmission / reception system to which the present invention is applied.
1 is a block configuration diagram showing a schematic configuration of an electronic mail system 10 including a mail transmission / reception program 120 as functional blocks.
As shown in FIG. 1, the electronic mail system 10 includes a plurality of client computers 130 that perform transmission and reception of electronic mail, and a mail server 110 connected via a network 140.
Each client computer 130 is equipped with a mail transmission / reception program 120. Each mail transmission / reception program 120 includes a mail transmission / reception unit 121 that receives mail addressed to its own mail address received by the mail server 110 and transmits mail via the mail server 110, and a mail classification unit that classifies received mail. 122, a mail box 123 for storing classified mail, a form creation unit 124 for creating a mail reply form screen, a form 125 as template data for a mail reply form screen, and classification of received mail. It consists of a user management table 126 in which data for this is set.

Next, mail classification processing will be described with reference to FIGS.
FIG. 2 is a flowchart showing a process for classifying received mail, and FIG. 4 is a user setting table in which information for classifying received mail is registered.
The user setting table 400 in FIG. 4 registers a user ID 41 for registering each user's ID, a user mail address 42 for registering each user's mail address, and a form ID selected as a reply form by the user who received the mail. A selection form 43, a classification item 44 for registering items used for classification of received mail, and a keyword 45 in the items set in the classification item 44.
When a mail is received from another user, the contents set in “category item 1” 44 in the received mail are extracted, and the data set in the classification keyword 45 is included in the extracted contents. If it is, the mail is determined to be a reply.
It should be noted that a plurality of classification items 44 and keywords 45 can be registered for one caller, and an OR or AND condition between the plurality of classification items 44 and an OR or AND condition between the keywords 45 can be used. .

In the process of FIG. 2, first, the mail addressed to the mail server 110 is received by the mail transmitting / receiving unit 121 (step 201). This process is received at the timing that is set in advance as a time interval for the user to make an inquiry to the mail server 110, as is conventionally done.
If a mail from another user is received, the user management table 400 is next referred to (step 202), it is determined for each received mail whether the received mail needs to be returned, and the received mail is classified. (Step 203). The received mail determined to be a reply mail is stored in a reply mail folder (step 204), and the received mail determined not to be a reply is stored in a reply unnecessary mail folder (step 205).
If there is no new mail, the processing from step 202 onward is terminated without executing.

Next, mail reply processing will be described with reference to FIG. 3, FIG. 4, and FIG.
FIG. 3 is a flowchart showing mail reply processing, and FIG. 5 is a diagram showing an example of a received mail screen.
In the process of FIG. 3, first, the user selects a folder on the received mail screen 500 shown in FIG. 5 and displays the received mail stored in this folder. If it is detected that “collective reply” 501 is selected from the menu in the state where the received mail list is displayed as shown in FIG. 5A, the mail sending / receiving unit 121 accepts the collective reply instruction. (Step 301). The mail transmission / reception unit 121 refers to the user setting table 400 of FIG. 4 and searches for the form selected by the user (step 302).
The form creation unit 124 creates a batch reply form based on the searched form and displays it on the mail reply screen as exemplified in FIGS. 6 and 7 (step 303).
Therefore, when the user inputs reply contents in the reply form on the displayed mail reply screen and presses the send button, mail reply processing is performed (step 304).

FIG. 6 is a diagram illustrating an example of the mail reply screen 600.
When a batch reply operation is performed, each mail to be replied by the user is displayed vertically in one window as shown in this figure, and reply forms 601 and 602 are displayed under each mail. It is displayed.
When the user writes reply contents in the reply forms 601 and 602 and presses the “send” buttons 603 and 604 below the reply form, reply mails are individually sent to the respective senders.
The reply forms 601 and 602 displayed on the mail reply screen 600 are displayed based on the template data of the form 25 corresponding to the selection form according to the selection form for each sender set in the user management table 400.
FIG. 7 is a diagram showing another example of the mail reply form.
The screen example of FIG. 6 does not display the send button and the cancel button for each mail, but displays only one part of the screen, for example, at the bottom of the screen. When the user operates the send button 701, each reply The reply emails described in the form are sent in a batch. According to this display method, the number of scrolls can be smaller than that of the mail reply form 600 of FIG.

It is a block diagram which shows schematic structure of the mail transmission / reception system of one embodiment of this invention. It is the flowchart which showed the classification process of received mail. This is a flowchart showing mail reply processing. It is the figure which showed the user management table. It is the figure which showed the example of a screen of the list display of received mail. It is the figure which showed an example of the mail reply screen. It is the figure which showed the other example of the mail reply screen. It is the figure which showed the example of the screen of the conventional mail transmission / reception system.

Explanation of symbols

DESCRIPTION OF SYMBOLS 10 E-mail system 110 Mail server 120 E-mail transmission / reception program 121 Mail transmission / reception part 122 Mail classification part 123 Mail box 124 Form creation part 125 Form 126 User management table 130 Client computer

Claims (6)

An e-mail transmission / reception program executed by a client computer in an e-mail system including a client computer and a mail server connected via a network,
Receiving means for receiving an e-mail received at the mail server, selecting the received e-mail according to the conditions set in the table for selection into an e-mail that requires a reply and an e-mail that does not require a reply;
A reply e-mail display unit that displays a reply form as one page of data when a reply operation is accepted from the user for an e-mail selected as an e-mail that needs to be replied by the selecting unit; Email sending and receiving program.   The data for extracting from the received electronic mail and the data for determining as the mail that needs to be replied in the extracted data are registered for each sender in the selection table. The e-mail transmission / reception program described.   The e-mail transmission / reception program according to claim 2, wherein a reply form for an e-mail that is judged to require a reply is registered for each sender in the sorting table. An e-mail transmission / reception method executed by a client computer in an e-mail system comprising a client computer and a mail server connected via a network,
A first step of receiving an e-mail received at the mail server, sorting the received e-mail according to the conditions set in the sorting table into an e-mail that requires a reply and an e-mail that does not require a reply; ,
A second step of displaying a reply form as one page of data when a reply operation is accepted from the user for the e-mail selected as an e-mail that needs to be replied in the first step. Email sending and receiving method.   5. The data for extracting from the received e-mail and data for determining as a mail that needs a reply in the extracted data are registered for each sender in the selection table. The e-mail transmission / reception method described.   6. The e-mail transmission / reception method according to claim 5, wherein a reply form for an e-mail that is judged to require a reply is registered for each sender in the sorting table.