JP2005063046A - Delivery destination information management server, gps terminal, delivery destination information management system and method, and its program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To enable even a driver inexperienced with a delivery destination to increase operational efficiency at the destination, thereby enhancing the security of destination facilities in the absence of an observer for increased customer confidence. <P>SOLUTION: When a delivery destination information management server 200/800 receives a request from a mobile terminal 400 to obtain security information, a GPS terminal 300 installed in a delivery truck 3 that delivers articles and/or the mobile terminal 400 such as a GPS-equipped mobile phone which the driver owns are polled. The latitude and longitude received from the GPS terminal 300 and/or the mobile terminal 400 are collated with the latitude and longitude preset in the delivery destination of interest. When the delivery truck 3 installed with the GPS terminal 300 and/or the driver owning the mobile terminal 400 are determined to be located within a certain range from the delivery destination, it is permitted to browse part or the whole of delivery destination information including the security information. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a delivery destination information management server, a GPS terminal, a delivery destination information management system, a delivery destination information management server for managing delivery destination information including delivery work procedures and security information required by a delivery vehicle driver who delivers goods. The present invention relates to a destination information management method and its program.

  In recent years, the JIT (just-in-time) concept of delivering only a necessary amount to a necessary place when necessary in the field of article distribution has become widespread. This concept has become widespread not only in factories but also in convenience stores and supermarkets, and the delivery of goods has been carried out in small batches.

  Transportation companies and carriage drivers who deliver such delivery can use the memo written on the address, map, car navigation, schematic copy, communication between drivers, guidance by the dispatcher, etc. The route was determined and the delivery work was performed at the delivery destination. However, if you are not a familiar driver, there was a situation where you searched for the delivery destination and the place where it was placed. In addition, the delivery destination is often unmanned, and the delivery work is delayed, causing trouble. For this reason, a driver who is inevitably familiar with the situation of the delivery destination has been dispatched.

In this regard, the present applicant disclosed in Patent Document 1 a method of transmitting a design drawing, a sketch drawing, various piping diagrams of a facility, etc. to a delivery vehicle via a network. As a result, the driver can recognize the installation location and the mounting position of the product (gas cylinder, etc.) even when there is no witness at the delivery destination facility.
JP 2002-334137 A

  However, the floor plan or the like in the facility transmitted to the delivery vehicle in Patent Document 1 can specify the place of the product, but does not indicate the work procedure after arrival at the facility. Therefore, an unfamiliar driver had to think on the spot which product should be placed first when there are a plurality of products, for example. Even if the work procedure is instructed in advance and using the instruction and the sketch, it is difficult to grasp the local correspondence, and it cannot be said that the work efficiency is maximized.

  Also, if there are no witnesses in the facility, the driver must open / close the key and release / activate the alarm system, etc. Anxious to (customers) and causes trouble. A driver who has been in charge of the facility for a long period of time can establish a sense of trust with the customer. However, a driver who is in charge of the facility for the first time tends to have the problems described above.

  The present invention has been made in view of the above problems, and a delivery destination information management server, a GPS terminal, and delivery destination information management that can improve work efficiency at a delivery destination even for a driver who is not familiar with the delivery destination. It is an object to provide a system, a delivery destination information management method, and a program thereof.

  Further, the present invention provides a delivery destination information management server, a GPS terminal, a delivery destination information management system, which can enhance the security of the facility and increase the customer's confidence when there is no witness at the delivery destination facility. It is an object to provide a supplier information management method and a program thereof.

  In order to achieve such an object, the invention described in claim 1 shows the arrangement of equipment at the delivery destination of an article, and assigns an order to the place where each work constituting a series of delivery work at the delivery destination of the article is performed. A delivery destination information management server 200/800 for managing delivery destination information including at least the outline drawing and the contents of each work constituting the delivery work, and delivering the article to the delivery destination 3 When receiving an acquisition request for part or all of the delivery destination information of the delivery destination in charge of the driver from the portable terminal 400 possessed by the driver, the requested delivery destination information is obtained. It transmits to the said portable terminal 400, It is characterized by the above-mentioned.

  According to the first aspect of the present invention, when the delivery destination information management server 200/800 on the Internet is accessed via a wireless network 500 such as a packet communication network from a mobile terminal 400 such as a mobile phone, PHS, or PDA. Shows the layout of the equipment at the delivery destination of the goods, and the floor plan with the order of the place where each work constituting the series of delivery work at the goods delivery destination is given, and the contents of each work constituting the delivery work Permits browsing of part or all of the delivery destination information including at least.

  The invention according to claim 2 is the invention according to claim 1, wherein the delivery destination information includes security information such as a key unlocking method and a security system releasing method. When there is a security information acquisition request, the GPS terminal 300 mounted on the delivery vehicle 3 of the driver carrying the portable terminal 400 is polled, and the current latitude received from the GPS satellite 600 by the GPS terminal 300 Longitude is received via the wireless network 500, the received latitude / longitude is compared with a preset latitude / longitude of the delivery destination, and the delivery vehicle 3 equipped with the GPS terminal 300 is the delivery destination. Transmitting part or all of the delivery destination information including the security information to the mobile terminal 400 when it is determined that the mobile terminal 400 is located within a certain range from It is a symptom.

  According to the second aspect of the present invention, upon receiving a security information acquisition request such as a key unlocking method or a security system releasing method from the portable terminal 400, the driver's delivery vehicle 3 carrying the portable terminal 400 receives it. The installed GPS terminal 300 is polled. The current latitude / longitude received from the GPS satellite 600 by the GPS terminal 300 that has received the polling is received via the wireless network 500 such as a packet communication network, and the received latitude / longitude and a delivery destination to be set in advance. When it is determined that the delivery vehicle 3 equipped with the GPS terminal 300 is located within a certain range (for example, 50 m, 100 m, 200 m, etc.) from the delivery destination, the delivery destination information including security information is checked. Allow viewing of some or all of.

According to a third aspect of the present invention, in the second aspect of the present invention, the GPS terminal 300 further receives, via the wireless network 500, a time when the GPS terminal 300 receives the latitude and longitude from the GPS satellite 600. , The scheduled delivery time to the delivery destination set in advance, the time received from the GPS terminal 300 falls within a predetermined time from the delivery scheduled time, and the delivery vehicle 3 is moved from the delivery destination. When it is determined that it is located within a certain range, the delivery destination information including the security information is transmitted to the mobile terminal 400.
It is characterized by that.

  According to the third aspect of the present invention, the current latitude / longitude and time received from the GPS satellite 600 by the GPS terminal 300 that has received the polling are received via the wireless network 500, and the position is successfully verified and received. If the time is within a certain time (for example, 15 minutes) from the delivery scheduled time set in advance to the target delivery destination, browsing of part or all of the delivery destination information including security information is permitted.

  According to a fourth aspect of the present invention, in the first aspect of the present invention, the delivery destination information includes security information such as a key unlocking method and a security system releasing method. When there is a request for acquisition of the security information from the portable terminal 400 including the GPS receiving unit 440 that receives the information, the portable terminal 400 is polled, and the current latitude and longitude received by the portable terminal from the GPS satellite 600 are wirelessly transmitted. It is received via the network 500, the received latitude / longitude is compared with the preset latitude / longitude of the delivery destination, and the driver carrying the portable terminal 400 is within a certain range from the delivery destination. When it is determined that it is located, a part or all of the delivery destination information including the security information is transmitted to the portable terminal 400. There.

  According to the invention of claim 4, upon receiving a security information acquisition request such as a key unlocking method and a security system release method from a portable terminal 400 such as a GPS-equipped cellular phone, the portable terminal 400 is polled, The current latitude / longitude received from the GPS satellite 600 by the polling mobile terminal 400 via the wireless network 500 such as a packet communication network, and the received latitude / longitude and the delivery destination to be set in advance. When it is determined that the driver carrying the portable terminal 400 such as a mobile phone with GPS is located within a certain range (for example, 50 m, 100 m, 200 m, etc.) from the delivery destination, Permit viewing of part or all of the delivery destination information.

  The invention according to claim 5 is the invention according to claim 4, wherein the time when the mobile terminal 400 receives the latitude and longitude from the GPS satellite is further received via the wireless network 500, Compared with the scheduled delivery time to the delivery destination set in advance, the time received from the portable terminal 400 is within a certain time from the delivery scheduled time, and the driver is within a certain range from the delivery destination. The delivery destination information including the security information is transmitted to the mobile terminal 400 when it is determined that the mobile terminal 400 is located inside.

  According to the fifth aspect of the present invention, the current latitude / longitude and time received from the GPS satellite 600 by the portable terminal 400 that has received the polling are received via the wireless network 500, and the position is successfully verified and received. If the time is within a certain time (for example, 15 minutes) from the delivery scheduled time set in advance to the target delivery destination, browsing of part or all of the delivery destination information including security information is permitted.

  The invention according to claim 6 is a GPS terminal 300 mounted on a delivery vehicle 3 for delivering an article to a delivery destination, showing the arrangement of equipment at the delivery destination of the article, and a series of deliveries at the delivery destination of the article At least a sketch with an order assigned to the places where the work is performed, the contents of each work constituting the delivery work, and security information such as a key unlocking method and a security system releasing method. When polling is received from the delivery destination information management server 200/800 that manages the delivery destination information, the current latitude and longitude are acquired from the GPS satellite 600 and transmitted to the delivery destination information management server 200/800 via the wireless network 500. It is characterized by that.

  According to the invention described in claim 6, the GPS terminal 300 mounted on the delivery vehicle 3 for delivering the article to the delivery destination includes at least security information such as a key unlocking method and a security system releasing method. When polling is received from the delivery destination information management server 200/800 that manages the destination information, the current latitude and longitude are acquired from the GPS satellite 600 and automatically transmitted to the delivery destination information management server 200/800 via the wireless network 500. As a result, the delivery location information management server 200/800 is notified of the current position of the delivery vehicle 3 without the driver's operation.

  The invention according to claim 7 shows the layout of the equipment at the delivery destination of the article, the sketch drawing in which the place where each work constituting the series of delivery works at the delivery destination of the article is performed, and the delivery A delivery destination information management server 200/800 for managing delivery destination information including at least the contents of each work constituting the work, and a portable terminal 400 possessed by the driver of the delivery vehicle 3 that delivers the article to the delivery destination. The portable terminal 400 is connected to the management server 200/800 via the wireless network 500, and the delivery destination information of the delivery destination that the driver is in charge of. It is characterized by receiving and displaying a part or all.

  According to the seventh aspect of the present invention, when a portable terminal 400 such as a mobile phone, PHS, or PDA is connected to a delivery destination information management server 200/800 on the Internet via a wireless network 500 such as a packet communication network, Shows the layout of the equipment at the customer's delivery site, and includes a sketch that shows the order of the places where each operation is performed that constitutes a series of delivery operations at the product delivery destination, and the contents of each operation that constitutes the delivery operation. At least a part or all of the delivery destination information can be browsed.

  The invention according to claim 8 shows the layout of the equipment at the delivery destination of the article, the sketch drawing in which the place where each work constituting the series of delivery work at the delivery destination of the article is performed, and the delivery Management of delivery destination information including at least the contents of each work constituting the work and security information such as a key unlocking method and a security system release method, and the like from the delivery destination information management server 200/800. A delivery destination information management method for transmitting a part or all of the delivery destination information of the delivery destination in charge of the driver to the portable terminal 400 possessed by the driver of the delivery vehicle 3 delivered to the delivery destination, When there is a request for acquisition of the security information from the mobile terminal 400, the mobile terminal 400 mounted with the GPS terminal 300 and / or the GPS receiver 440 mounted on the delivery vehicle 3 is polled. The current latitude / longitude received from the GPS satellite 600 by the portable terminal 400 equipped with the GPS terminal 300 and / or the GPS receiver 440 that has received the polling is sent to the delivery destination information management server 200/800 via the wireless network 500. And the latitude / longitude received by the delivery destination information management server 200/800 from the portable terminal 400 equipped with the GPS terminal 300 and / or the GPS receiver 440, and the delivery destination set in advance. The security information is included when it is determined that the driver carrying the delivery vehicle 3 and / or the portable terminal 400 mounted with the GPS terminal 300 is located within a certain range from the delivery destination. A part or all of the delivery destination information is transmitted to the portable terminal 400. There.

  According to the eighth aspect of the present invention, when the delivery destination information management server 200/800 receives a security information acquisition request such as a key unlocking method and a security system release method from the portable terminal 400, the article is sent to the delivery destination. The GPS terminal 300 mounted on the delivery vehicle 3 to be delivered and / or the portable terminal 400 such as a mobile phone with GPS possessed by the driver of the delivery vehicle 3 delivering the article to the delivery destination is polled. The polling GPS terminal and / or mobile terminal 400 returns the current latitude and longitude received from the GPS satellite 600 via the wireless network 500 such as a packet communication network, and the delivery destination information management server 200/800 The driver who carries the portable terminal 400 such as the delivery vehicle 3 and / or the GPS mobile phone equipped with the GPS terminal 300 by comparing the received latitude and longitude with the preset latitude and longitude of the target delivery destination. When it is determined that is located within a certain range (for example, 50 m, 100 m, or 200 m) from the delivery destination, browsing of part or all of the delivery destination information including security information is permitted.

  The invention according to claim 9 shows the layout of the equipment at the delivery destination of the article, the sketch drawing in which the place where each operation constituting the series of delivery work at the delivery destination of the article is performed, and the delivery From the delivery destination information management server 200/800 that manages delivery destination information including at least the contents of each work constituting the work and security information such as a key unlocking method and a security system releasing method, A delivery destination information management program for transmitting a part or all of the delivery destination information of the delivery destination in charge of the driver to the portable terminal 400 possessed by the driver of the delivery vehicle 3 delivered to the delivery destination, When there is a request for acquisition of the security information from the terminal 400, the mobile terminal 400 mounted with the GPS terminal 300 and / or the GPS receiving unit 440 mounted on the delivery vehicle 3 And the current latitude / longitude received from the GPS satellite 600 by the portable terminal 400 equipped with the GPS terminal 300 and / or the GPS receiver 440 that has been polled by the polling process, and the delivery destination information management server 200/800 via the wireless network 500, the location information transmission process, the latitude / longitude transmitted by the delivery destination information management server 200/800 by the location information transmission process, and the delivery set in advance As a result of the position collation process for collating the previous latitude and longitude, and the position collation process, the driver who carries the delivery vehicle 3 and / or the portable terminal 400 equipped with the GPS terminal 300 is within a certain range from the delivery destination. A part of the delivery destination information including the security information or A delivery destination information transmission process of transmitting section to the portable terminal 400 is characterized by causing a computer to execute the.

  According to the ninth aspect of the present invention, when the delivery destination information management server 200/800 receives a security information acquisition request such as a key unlocking method and a security system releasing method from the portable terminal 400, the article is sent to the delivery destination. The GPS terminal 300 mounted on the delivery vehicle 3 to be delivered and / or the portable terminal 400 such as a mobile phone with GPS possessed by the driver of the delivery vehicle 3 delivering the article to the delivery destination is polled. The polling GPS terminal and / or mobile terminal 400 sends the current latitude and longitude received from the GPS satellite 600 back via the wireless network 500 such as a packet communication network, and the delivery destination information management server 200/800 The driver who carries the portable terminal 400 such as the delivery vehicle 3 equipped with the GPS terminal 300 and / or the mobile phone with GPS, by collating the received latitude and longitude with the preset latitude and longitude of the target delivery destination. Is determined to be within a certain range from the delivery destination (for example, 50 m, 100 m, 200 m, etc.), it is operated to permit browsing of part or all of the delivery destination information including security information.

  According to the first aspect of the present invention, when the delivery destination information management server is accessed from the portable terminal via the wireless network, the delivery destination information management server indicates the arrangement of the delivery facility of the article, and a series of deliveries at the delivery destination of the article. By permitting the inspection of part or all of the delivery destination information including at least the floor plan with the order of the places where each work is made and the contents of each work making up the delivery work. Even a driver who is not familiar with the delivery destination can integrally recognize the work procedure and the place where the work is to be performed, so that the delivery work can be performed efficiently. In addition, it is possible to quickly respond to changes in delivery destination information.

  According to the invention described in claim 2, in addition to the effect of the invention described in claim 1, the delivery destination information management server makes an acquisition request for security information such as a key unlocking method and a security system releasing method from the portable terminal. When received, it polls the GPS terminal installed in the delivery vehicle of the driver who owns the mobile terminal, and the latitude and longitude received from the GPS terminal are compared with the preset latitude and longitude of the target delivery destination When it is judged that the delivery vehicle is located within a certain range from the delivery destination, the delivery vehicle loaded with the delivery item is allowed to be sent to the delivery destination by permitting browsing of part or all of the delivery destination information including security information. The security information for entering the delivery destination facility can be obtained only when it arrives, so that the security of the facility when there is no witness at the facility is obtained. To strengthen the I, it is to enhance the confidence of the customer.

  According to the third aspect of the invention, in addition to the effect of the second aspect of the invention, the delivery destination information management server receives the current latitude / longitude and time from the polled GPS terminal, and checks the position. By allowing the viewing of part or all of the delivery destination information including security information only when the received time is within a certain time from the preset delivery scheduled time to the intended delivery destination with success Security information for entering the delivery facility can be acquired only when the delivery vehicle carrying the delivery item arrives at the delivery destination at a time within a predetermined range. By being able to do so, it is possible to further enhance the security of the facility when there is no witness at the facility, to eliminate as much fraud as possible, and to increase customer confidence.

  According to the invention described in claim 4, in addition to the effect of the invention described in claim 1, the delivery destination information management server can perform security such as a key unlocking method and a security system releasing method from a mobile terminal such as a GPS mobile phone. When an information acquisition request is received, the mobile terminal is polled, and the latitude and longitude received from the mobile terminal are compared with the preset latitude and longitude of the target delivery destination, and within a certain range from the delivery destination. Only when the driver of the delivery vehicle carrying the delivery goods has arrived at the delivery destination by permitting the inspection of part or all of the delivery destination information including security information. In addition, the ability to obtain security information for entering the facility at the delivery destination enhances the security of the facility when there is no witness at the facility, and It is to enhance the feeling.

  According to the fifth aspect of the invention, in addition to the effect of the fourth aspect of the invention, the delivery destination information management server receives the current latitude / longitude and time from the polled mobile terminal, and checks the position. By allowing the viewing of part or all of the delivery destination information including security information only when the received time is within a certain time from the preset delivery scheduled time to the intended delivery destination with success The security information for entering the facility of the delivery destination is acquired only when the driver of the delivery vehicle carrying the delivery item arrives at the delivery destination at a time within a predetermined range. This can further enhance the security of the facility when there is no witness at the facility, eliminate fraudulent intervention as much as possible, and increase customer confidence. .

  According to the sixth aspect of the present invention, the delivery destination information including at least security information such as a key unlocking method and a security system releasing method in a GPS terminal mounted on a delivery vehicle for delivering an article to the delivery destination. When receiving a poll from the delivery destination information management server that manages the vehicle, the current latitude and longitude are obtained from the GPS satellites and automatically transmitted to the delivery destination information management server via the wireless network, so that there is no need for driver operation. The delivery location information management server can be notified of the current location of the delivery vehicle. Therefore, the delivery destination information management server can determine whether to permit browsing of security information in consideration of the current position of the delivery vehicle.

  According to the seventh aspect of the invention, when the portable terminal is connected to the delivery destination information management server via the wireless network, the arrangement of the equipment of the delivery destination of the article is shown, and a series of delivery operations at the delivery destination of the article is performed. By being able to view some or all of the delivery destination information that includes at least the floor plan with the order of the places where each work is performed and the contents of each work constituting the delivery work, the delivery destination Even a driver who is not familiar with the system can integrally recognize the work procedure and the place where the work is performed, and can efficiently perform the delivery work. In addition, it is possible to quickly respond to changes in delivery destination information.

  According to the invention described in claim 8, when the delivery destination information management server receives the security information acquisition request from the mobile terminal, it polls the mobile terminal such as a GPS terminal and / or a mobile phone with GPS, and the GPS terminal and / or The current latitude / longitude received from the mobile terminal such as the mobile phone with GPS and the preset latitude / longitude of the target delivery destination are collated, and the delivery vehicle and / or the mobile phone with GPS are installed. When it is determined that a driver who has a portable terminal such as a mobile phone is located within a certain range from the delivery destination, he / she can load the delivery item by permitting browsing of part or all of the delivery destination information including security information. Obtain security information to enter the facility of the delivery destination only when the delivery vehicle and / or driver that has arrived at the delivery destination. The ability, to strengthen the security of the facility in the case where there are no witnesses to the facility, it is to enhance the confidence of the customer. In addition, by browsing the delivery destination information, even a driver who is not familiar with the delivery destination can recognize the work procedure and the place where the work is performed in an integrated manner, so that delivery work can be performed efficiently. it can.

  According to the ninth aspect of the present invention, when the delivery destination information management server receives the security information acquisition request from the mobile terminal, the mobile terminal such as a GPS terminal and / or a mobile phone with GPS is polled. A delivery vehicle equipped with a GPS terminal by collating the latitude and longitude received from the polled GPS terminal and / or mobile terminal such as the GPS-equipped mobile phone with the preset latitude and longitude of the target delivery destination And / or when a driver who has a portable terminal such as a GPS-equipped mobile phone determines that the driver is located within a certain range from the delivery destination, permission to view a part or all of the delivery destination information including security information is permitted. By operating, the security of the facility when there is no witness in the facility can be enhanced, and the customer's confidence can be enhanced. In addition, by browsing the delivery destination information, even a driver who is not familiar with the delivery destination can recognize the work procedure and the place where the work is performed in an integrated manner, so that delivery work can be performed efficiently. it can.

  The best mode for carrying out the present invention will be described below in detail with reference to the accompanying drawings. FIG. 1 is a block diagram showing a configuration of a delivery destination information management system according to the first embodiment of the present invention. The delivery destination information management system is installed in an office terminal 100 provided in a delivery company's office, a management server 200 provided in a management center such as an ASP (Application Service Provider), and the delivery vehicle 3 of the delivery company. A GPS terminal 300 and a mobile phone 400 possessed by the driver of the delivery vehicle 3 are provided.

  The office terminal 100 is connected to the management server 200 via the Internet 700 using a general telephone line network, an optical fiber network, a CATV network, or the like. A dedicated line may be used instead of using the Internet 700. The GPS terminal 300 and the mobile phone 400 possessed by the driver are connected to the management server 200 via a gateway device (not shown) using a packet communication network 500 provided by the mobile phone carrier.

  FIG. 2 is a block diagram illustrating a configuration of the management server 200. The management server 200 includes a control unit 210, an input / output unit 220, and a storage unit 230. The control unit 210 includes a CPU 211, a ROM 212, and a RAM 213. The CPU 211 controls the entire management server 200 by executing various calculations according to the control program and basic data stored in the ROM 212. The RAM 213 is used as a work area for appropriately storing data, programs, and the like necessary for the CPU 211 to execute various calculations.

  The input / output unit 220 communicates with the office terminal 100 via the Internet 700 or a dedicated line. Further, it communicates with the GPS terminal 300 and / or the mobile phone 400 via a gateway device (not shown), the packet communication network 500, and a wireless base station (not shown).

  The storage unit 230 is configured by a large-capacity hard disk or the like, and includes a delivery destination information database 231, a map database 232, a work report database 233, a position matching database 234, a polling database 235, and an operation route database 236.

  The delivery destination information database 231 is created for each delivery destination. FIG. 6 is a diagram showing an example of delivery destination information of a delivery destination managed by the delivery destination information database 231. As shown in FIG. In FIG. 6, a delivery destination name, address, contact address, store holiday, business hours, and course are registered as basic information of the delivery destination. The course is an operation route in which a plurality of delivery destinations are connected by a predetermined route, and is determined in advance. Of the plurality of courses, the course to which the delivery destination belongs is registered.

  A route map representing the course to which the delivery destination belongs is registered. In addition, delivery procedures are registered. As basic information on delivery procedures, delivery location, receiving space, parking position, key custody, security, and special precautions for each delivery destination are registered. As detailed information on the delivery procedure, a specific work procedure from shutter opening to shutter closing is registered. The work procedures are ordered so that delivery work can be maximized in efficiency and completed quickly.

  And the floor plan in which the said work procedure was linked | related with the place and the inside and outside of a warehouse is registered. The numbers in the sketch map correspond to work procedures. In addition, a map of the surrounding area of the destination store is also registered. Note that the sketch map and the surrounding map of the delivery store may be obtained by reading a handwritten memo with a scanner or the like and registering it as image data. Moreover, what registered the photograph may be used. A display for ordering work procedures can be combined with a photograph at a place where each work is performed using image application software. Such information is registered and managed in the delivery destination information database 231 for each delivery destination.

  The map database 232 is read from a CD-ROM or DVD-ROM or downloaded from the map server on the Internet 700. It is used when creating a route map representing the above course, or when examining the latitude and longitude of the delivery destination. In addition, you may use the method of downloading from the said map server, when using it, without providing the map database 232 in the management server 200. FIG.

  The work report database 233 registers and manages work report data that is transmitted every time the delivery work from the driver's mobile phone 400 to the delivery destination is completed. The work report data includes, for example, a delivery destination name, a delivered driver name, a work start time, a work end time, and a communication item. Note that the work report data may be simple data indicating only that the work has been completed.

  The position verification database 234 is a database that manages the latitude and longitude of the delivery destination. The managed latitude / longitude is compared with the latitude / longitude transmitted from the GPS terminal 300 and / or the mobile phone 400 to determine whether the delivery vehicle 3 and / or the driver is located at the delivery destination. To do. The collation is performed in consideration of errors. For example, if it is within 50 m, it is preferable to use a method of judging that they match. The storage unit 230 also stores a position verification application program for performing the verification.

  The polling database 235 manages the terminal ID such as the phone number of the GPS terminal 300 in association with the identification number of the delivery vehicle 3 on which the terminal ID is mounted, the phone number of the mobile phone 400 possessed by the driver of the delivery vehicle, and the like. To do. It is used when polling the GPS terminal 300 or the mobile phone 400 from the management server 200 side.

  The operation route database 236 manages the operation route of the course, and also manages the scheduled delivery (arrival) time of the delivery destination belonging to each operation route. This is used when determining whether or not to transmit security information to the mobile phone 400 when there is a security information acquisition request from the mobile phone 400.

  FIG. 3 is a block diagram illustrating a configuration of the office terminal 100. The office terminal 100 includes a control unit 110, a storage unit 120, an input / output unit 130, a display unit 140, an input unit 150, a printing unit 160, and an image reading unit 170. The office terminal 100 includes a general personal computer and its peripheral devices.

  The control unit 110 includes a CPU 111, a ROM 112, and a RAM 113. The CPU 111 controls the entire office terminal 100 by executing various calculations in accordance with a control program and basic data stored in the ROM 112. The RAM 113 is used as a work area for appropriately storing data, programs, and the like necessary when the CPU 111 executes various calculations.

  The storage unit 120 is configured by a hard disk or the like, and is used when downloading data of the databases 231 to 236 constructed in the storage unit 230 of the management server 200, or a part of the databases 231 to 236 is constructed. Also good. There is also a delivery destination search application program for a driver to search for a delivery destination and acquire delivery destination information of the delivery destination, and a driver database for managing courses that have been operated in the past and scheduled courses for each driver. Storing. Note that this driver database may be collectively managed by the storage unit 230 of the management server 200. The input / output unit 130 is an interface for communicating with the management server 200 via the Internet 700 or a dedicated line.

  The display unit 140 displays a screen for the driver to search for a delivery destination and acquire delivery destination information of the delivery destination. Note that the display unit 140 may use a touch panel display. The driver can acquire the delivery destination information by touching the corresponding location according to the guidance on the screen, and the screen is changed.

  The driver searches using the delivery name, driver name, or course as a key. When the driver inputs the course name, the delivery name belonging to the course is displayed. When a driver name is input, a course that the driver has operated in the past and a course that is scheduled to be operated are displayed. Therefore, when one course is selected, the delivery name belonging to the course is displayed. As described above, even when the driver does not know the accurate delivery destination name, the driver can acquire the delivery destination information by using the driver name or the course.

  Further, the staff of the office can check the delivery status of each delivery vehicle 3 by referring to the work report database 233 of the management server 200 on the Internet 700 and displaying it on the display unit 140. Thereby, it is possible to quickly answer an inquiry from a customer.

  The input unit 150 includes a keyboard and a mouse. The administrator of the delivery address search application program updates the driver database from the input unit 150 when a driver joins / leaves or a driver's scheduled operation route is added. In addition, when the above-mentioned course is changed, a new course is set, delivery destination information for a new delivery destination is created, or an item for delivery destination information is additionally changed, the delivery of the management server 200 on the Internet 700 from the input unit 150 is performed. The destination information database 231 and the operation route database 236 are updated.

  The printing unit 160 is configured by a page printer, and can output a delivery destination guide in which delivery information of a delivery destination searched by the driver using the delivery destination search application is printed on a paper medium.

  The image reading unit 170 is composed of an image scanner, reads a memo or the like written with a work procedure in a sketch drawing inside or outside the store or warehouse delivered from a customer of the delivery destination, and outputs it to the control unit 110 as image data such as GIF file To do. This image data is stored in the delivery destination information database 231 of the management server 200. As the floor plans inside and outside the store where the work procedure is written, those created by the driver who first delivered to the store may be registered.

  Further, as a delivery destination information collecting method, it can be created by using the accident site sketch drawing system disclosed in Japanese Patent Laid-Open No. 2001-319016 by the present applicant. When a delivery company employee makes a contract with a customer at the delivery destination, the delivery destination information can be input by the customer using the pen input portable terminal disclosed in the above publication.

  That is, on the liquid crystal screen on the portable terminal, a peripheral map of a store or the like acquired from the map database 232 or the like of the management server 200 via the Internet 700 is displayed, and the customer selects the store or the like with an input pen. get. In addition, the items of delivery information mentioned above include cautions such as delivery location, business hours, parking position, key custody, security system release method, door shutter opening method, switch position, cargo receiving space, presence of noise complaints, etc. Is selected or entered with an input pen. The delivery destination information is registered in the delivery destination information database 231 of the management server 200 via the Internet 700 from the portable terminal. The delivery destination staff confirms the delivery destination information and registers other items by accessing the delivery destination information database 231 of the management server 200 from the office terminal 100.

  FIG. 4 is a block diagram showing a configuration of the mobile phone 400. The mobile phone 400 includes a control unit 410, a camera 420, a voice synthesis unit 430, a GPS reception unit 440, a radio unit 450, a storage unit 460, a voice input unit 470, a display unit 480, and an operation unit 490. Although not shown, a lithium battery or the like is mounted as a power source.

  The control unit 410 includes a microcomputer including a CPU 411, a ROM 412, and a RAM 413. The CPU 411 controls the entire mobile phone 400 by executing various calculations according to the control program and basic data stored in the ROM 412. The RAM 413 is used as a work area for appropriately storing data, programs, and the like necessary for the CPU 411 to execute various calculations.

  The camera 420 is an option in the present invention, and may be a mobile phone 400 not equipped with the camera 420. The camera 420 is used to photograph the inside and outside of the store or warehouse of the delivery destination. The captured video data is transmitted to the management server 200 via the packet communication network 500, and is registered or updated in the delivery destination information database 231 of the management server 200.

  The GPS receiver 440 is an option in the present invention, and may be a mobile phone 400 that does not include the GPS receiver 440. The GPS receiving unit 440 receives GPS signals that are positioning radio waves from a plurality of GPS satellites 600, acquires the current latitude / longitude and time of the mobile phone 400, and outputs this information to the control unit 410. The latitude / longitude acquired by the GPS receiver 440 is used to confirm the position of the mobile phone 400 possessed by the driver when the driver acquires security information at the delivery destination.

  The radio unit 450 is connected to a radio base station (not shown) via an antenna. In the present invention, packet communication is mainly used, but communication such as TDMA (Time Division Multiple Access) used for normal calls is also possible.

  The storage unit 460 is composed of, for example, an EEPROM (Electrically Erasable and Programmable ROM) such as a flash memory, and stores its own telephone number and mail address, and a telephone directory in which other persons' telephone numbers and mail addresses are registered. . The storage unit 460 can also store the history of latitude / longitude and time received by the GPS receiving unit 440 from the GPS satellite 600.

  The voice synthesizing unit 430 and the voice input unit 470 are used, for example, when making a call for contacting an office staff. The voice input unit 470 is also used when leaving a voice memo in the storage unit 460.

  Display unit 480 is used when browsing a Web page using an Internet connection service provided by a mobile phone operator. In the present invention, it is mainly used for displaying the delivery destination information registered in the management server 200. The operation unit 490 includes a numeric keypad. When necessary, the driver uses the Internet connection service at the delivery destination, acquires delivery destination information from the management server 200, and operates the operation unit 490 when registering the work report in the management server 200. To do.

  Upon receiving the current position acquisition request from the management server 200, the control unit 410 returns its own IP address or telephone number, and the current latitude / longitude and time received from the GPS satellite 600 from the wireless unit 450.

  FIG. 5 is a block diagram showing the configuration of the GPS terminal 300. The GPS terminal 300 includes a control unit 310, a GPS reception unit 320, a packet communication unit 330, and a storage unit 340. Although not shown, the GPS terminal 300 is equipped with a power adapter or a battery for receiving supply from the in-vehicle battery of the delivery vehicle.

  The control unit 310 includes a microcomputer including a CPU 311, a ROM 312, and a RAM 313. The CPU 311 controls the entire GPS terminal 300 by executing various calculations according to the control program and basic data stored in the ROM 312. The RAM 313 is used as a work area for appropriately storing data, programs, and the like necessary for the CPU 311 to execute various calculations.

  The GPS receiving unit 320 receives GPS signals, which are positioning radio waves, from a plurality of GPS satellites 600 using a built-in antenna, acquires the current latitude / longitude and time of the host vehicle, and sends this information to the control unit 310. Output. The packet communication unit 330 is wirelessly connected to the management server 200 via a built-in antenna via a radio base station (not shown), the packet communication network 500, and a gateway device (not shown). The storage unit 340 is configured by, for example, an EEPROM (Electrically Erasable and Programmable ROM) such as a flash memory, and stores a terminal ID that identifies the GPS terminal 300. As the terminal ID, a number assigned by a provider providing the packet communication network 500 may be used. The storage unit 340 can also store a history of latitude / longitude and time received from the GPS satellite 600.

  When polled from management server 200, control unit 310 returns its own terminal ID, current latitude / longitude received from GPS satellite 600, and time from packet communication unit 330.

  Next, the operation of the delivery destination information management system in the first embodiment of the present invention will be described. FIG. 7 is a flowchart for explaining a first operation example of the delivery destination information management system. As a premise, the driver can search the office terminal 100 in the office and display the delivery destination information on the display unit 120 or print out the delivery destination guide from the printing unit 160. Of the previous information, the security item cannot be referred to and is not printed out. For example, in FIG. 6, the location of the key for releasing the security in (2) is not displayed or printed. Therefore, the driver who delivers to the delivery destination for the first time can know the location of the delivery destination, but cannot know the security release method at the office.

  In FIG. 7, when the driver arrives at the delivery destination using the delivery destination guide or the like as a clue, the driver activates the Internet connection service by operating the operation unit 490 of the mobile phone 400 possessed by the driver, to access. The mobile phone 400 may be bookmarked with the URL of the management server 200 in advance. When connected to the Web page of the management server 200, a request is made to obtain security information such as the key position of the delivery destination store and the alarm device release method from the Web page (step S401). Before accepting this request, an ID such as an employee number or a password may be entered to enhance security.

  When the management server 200 receives the security information acquisition request from the mobile phone 400, the management server 200 refers to the polling database 235 and acquires the terminal ID such as the phone number of the GPS terminal 300 corresponding to the phone number of the mobile phone 400. Polling is performed via the packet communication network 500 (step S201).

  The GPS terminal 300 that has received the polling acquires the current latitude / longitude and time from the GPS receiver 320 and returns them to the management server 200 via the packet communication network 500 (step S301). The management server 200 refers to the position collation database 234 and collates the latitude / longitude of the managed delivery destination with the transmitted latitude / longitude, and determines whether it corresponds to one of the delivery destinations. . If there is a corresponding delivery destination as a result of the determination, the delivery (arrival) scheduled time of the delivery destination is read with reference to the operation route database 236. Then, it is determined whether or not to authenticate by comparing the scheduled delivery time and the transmitted time (step S202).

  If the result of the determination is within a predetermined time (for example, 15 minutes delay) (step S202 / Y), the requested security information is transmitted to the mobile phone 400 (step S203). If it is not within the predetermined time range, or if the delivery destination corresponding to the transmitted latitude and longitude is not hit (step S202 / N), the office terminal 100 is notified that there has been access that cannot be authenticated. .

  Upon receiving the notification, the office terminal 100 displays an error warning on the display unit 140. The staff of the office can check the display by sending a call or e-mail to the mobile phone 400 possessed by the driver in charge of delivery of the delivery destination by looking at the display. .

  Note that, as an authentication method in the management server 200 described above, it may be determined whether to authenticate only by checking the latitude and longitude. Also, instead of the time received from the GPS satellite 600, the time accessed from the mobile phone 400 may be used.

  When the security information is transmitted from the management server 200, the mobile phone 400 displays the security information on the display unit 480. Further, when the driver wants to acquire other delivery destination information of the delivery destination, the driver can continuously obtain it from the Web page. Even when the driver has a delivery destination guide, the driver can use it to check whether or not there is a change in the delivery destination information item.

  When the driver finishes the delivery work, the driver registers work completion confirmation from the Web page (step S402). As work completion confirmation, for example, work start time, work end time, and the like are registered. When there is a change in the registered delivery destination information, the driver registers and updates the delivery destination information from the Web page. At this time, if the mobile phone 400 is equipped with a camera 420, image data obtained by shooting inside and outside a store or a warehouse may be registered. In addition, when updating the delivery destination information in this manner, it is preferable to authenticate the driver again by inputting an ID such as an employee number or a password.

  When the work completion confirmation is transmitted from the mobile phone 400, the management server 200 registers it in the work report database 233 (step S204). Office staff can access and refer to the work report database 233 of the management server 200 from the office terminal 100 (step S102). Thereby, progress management of delivery work and dynamic management of the delivery vehicle 3 can be performed, and inquiries from customers can be quickly handled.

  Next, a second operation example will be described. FIG. 8 is a flowchart for explaining a second operation example of the delivery destination information management system. The second operation example is a case where the GPS mobile phone 400 is used without mounting the GPS terminal 300 on the delivery vehicle.

  The second operation example is different from the first operation example only in that the object to be polled by the management server 200 is changed from the GPS terminal 300 to the GPS mobile phone 400. That is, when the management server 200 receives the security information acquisition request from the GPS mobile phone 400, the management server 200 polls the phone number of the GPS mobile phone 400 (step S211). The mobile phone with GPS 400 that has received the polling acquires the current latitude / longitude and time from the GPS receiver 440 and returns them to the management server 200 via the packet communication network 500 (step S412). At this time, the operation unit 490 of the GPS mobile phone 400 may be controlled to be locked. Other processes are the same as those in the first operation example.

  As a simple authentication method, when the Internet connection service is started from the GPS mobile phone 400 and the Web page of the management server 200 is accessed, the current latitude / longitude and time are acquired from the GPS receiver 440 and May be sent to. In that case, the processing of step S211 and step S412 can be omitted.

  Compared with the first operation example, the second operation example does not require the GPS terminal 300, and thus the cost can be reduced. It is not possible to confirm that the delivery vehicle 3 has arrived at the delivery destination within the specified time.

  Next, a third operation example will be described. FIG. 9 is a flowchart for explaining a third operation example of the delivery destination information management system. The third operation example is a case where the position / time information is checked twice.

  The third operation example is different from the first operation example only in that the object to be polled by the management server 200 is both the GPS terminal 300 and the GPS mobile phone 400. That is, when the management server 200 receives the security information acquisition request from the GPS mobile phone 400, the management server 200 refers to the polling database 235, and the phone number of the GPS terminal 300 corresponding to the phone number of the GPS mobile phone 400. Get the terminal ID. Then, the GPS terminal 300 and the GPS-equipped mobile phone 400 are polled using the terminal ID and the telephone number (step S221).

  The GPS terminal 300 that has received the polling acquires the current latitude / longitude and time from the GPS receiver 320 and returns them to the management server 200 via the packet communication network 500 (step S321). The GPS mobile phone 400 that has received the polling acquires the current latitude / longitude and time from the GPS receiver 440 and returns them to the management server 200 (step S422).

  Based on the latitude and longitude and time acquired from both the GPS terminal 300 and the mobile phone 400 with GPS, the management server 200 collates the latitude and longitude and compares with the estimated delivery time, and only when all the conditions are satisfied (step S222 / Y), the security information is transmitted to the mobile phone 400 with GPS (step S223). Other processes are the same as those in the first operation example.

  Compared with the first operation example, the second operation example can confirm the position of the delivery vehicle 3 and the position of the GPS mobile phone 400 possessed by the driver, and thus can further increase security.

  Next, a second embodiment will be described. FIG. 10 is a block diagram showing a configuration of a delivery destination information management system in the second exemplary embodiment of the present invention. The delivery destination information management system includes a delivery company server 800 provided at a delivery company's office, a GPS terminal 300 mounted on the delivery vehicle 3 of the delivery company, and a mobile phone owned by the driver of the delivery car 3. A phone 400 is provided. The delivery company server 800 is a server in which the functions of both the office terminal 100 and the management server 200 in the first embodiment are integrated. Therefore, the detailed description of the second embodiment corresponds to a case where the office terminal 100 and the management server 200 in the first embodiment are replaced with the delivery company server 800.

  The present invention can also be realized by causing a computer to execute a program. The program is provided by being recorded on a magnetic recording medium, an optical recording medium, a magneto-optical recording medium, or a semiconductor IC recording medium. Alternatively, the program is provided by being downloaded from a program server via a network using a protocol such as FTP (File Transfer Protocol) or HTTP (hypertext transfer protocol).

  The above-described embodiment shows an example of a preferred embodiment of the present invention, and the present invention is not limited thereto, and various modifications can be made without departing from the scope of the invention.

  For example, a PHS (Personal Handy-phone System) may be used instead of the mobile phone 400. In that case, communication to the management server 200 uses the PHS communication network instead of the packet communication network 500. A PDA (Personal Digital Assistant) connectable to a packet communication network or a PHS communication network may be used. In that case, since the display part becomes large, it is suitable for browsing the delivery destination information from the delivery destination store or the like.

It is a block diagram which shows the structure of the delivery destination information management system in the 1st Embodiment of this invention. 2 is a block diagram showing a configuration of a management server 200. FIG. 2 is a block diagram showing a configuration of an office terminal 100. FIG. 4 is a block diagram showing a configuration of a mobile phone 400. FIG. 2 is a block diagram showing a configuration of a GPS terminal 300. FIG. It is a figure which shows an example of delivery destination information. It is a flowchart for demonstrating the 1st operation example of the delivery destination information management system of this invention. It is a flowchart for demonstrating the 2nd operation example of the delivery destination information management system of this invention. It is a flowchart for demonstrating the 3rd operation example of the delivery destination information management system of this invention. It is a block diagram which shows the structure of the delivery destination information management system in the 2nd Embodiment of this invention.

Explanation of symbols

100 Office terminal 200 Management server (destination information management server)
300 GPS terminal 400 Mobile phone (mobile terminal)
500 packet communication network (wireless network)
600 GPS satellite 700 Internet 800 Delivery company server (destination information management server)

Claims (9)

The layout of the equipment at the delivery destination of the goods, and a sketch with the order of the place where each work constituting the series of delivery work at the goods delivery destination is performed, and the contents of each work constituting the delivery work And a delivery destination information management server that manages delivery destination information including at least
When receiving an acquisition request for a part or all of the delivery destination information of the delivery destination that the driver is in charge of, via a wireless network, from a portable terminal possessed by a driver of a delivery vehicle that delivers the article to the delivery destination, A delivery destination information management server, wherein the requested delivery destination information is transmitted to the portable terminal. The delivery destination information includes security information such as a key unlocking method and a security system releasing method,
When there is a request for acquisition of the security information from the mobile terminal, polling the GPS terminal mounted on the delivery vehicle of the driver carrying the mobile terminal,
The current latitude / longitude received from the GPS satellite by the GPS terminal is received via the wireless network, the received latitude / longitude is compared with a preset latitude / longitude of the delivery destination, and the GPS terminal Transmitting a part or all of the delivery destination information including the security information to the mobile terminal when it is determined that a delivery vehicle equipped with a vehicle is located within a certain range from the delivery destination.
The delivery destination information management server according to claim 1. A time when the GPS terminal receives the latitude and longitude from the GPS satellite is further received via the wireless network, and the received time is compared with a preset delivery time to the delivery destination. When the time received from the GPS terminal falls within a certain time from the scheduled delivery time and the delivery vehicle is determined to be located within a certain range from the delivery destination, the delivery destination information including the security information is Send to mobile devices,
The delivery destination information management server according to claim 2, wherein: The delivery destination information includes security information such as a key unlocking method and a security system releasing method,
When there is an acquisition request for the security information from the mobile terminal equipped with a GPS receiver that receives a positioning wave from a GPS satellite, polling the mobile terminal,
The mobile terminal receives the current latitude / longitude received from the GPS satellite via the wireless network, compares the received latitude / longitude with a preset latitude / longitude of the delivery destination, and the mobile terminal When it is determined that the driver who owns the vehicle is located within a certain range from the delivery destination, a part or all of the delivery destination information including the security information is transmitted to the mobile terminal.
The delivery destination information management server according to claim 1. The mobile terminal further receives, via the wireless network, the time when the latitude and longitude are received from the GPS satellite, and compares the received time with a preset delivery time to the delivery destination. The delivery destination information including the security information is determined when the time received from the portable terminal falls within a certain time from the scheduled delivery time and the driver is located within a certain range from the delivery destination. Send to mobile devices,
The delivery destination information management server according to claim 4, wherein: A GPS terminal mounted on a delivery vehicle for delivering goods to a delivery destination,
The layout of the equipment at the delivery destination of the article is shown, a sketch with the order assigned to the place where each work that constitutes a series of delivery work at the delivery destination of the article is performed, and each work that constitutes the delivery work When polling is received from the delivery destination information management server that manages the delivery destination information including at least the contents and security information such as the unlocking method of the key and the release method of the security system,
Obtain the current latitude and longitude from the GPS satellite, and transmit to the delivery destination information management server via a wireless network.
A GPS terminal characterized by that. The layout of the equipment at the delivery destination of the goods, and a sketch with the order of the place where each work constituting the series of delivery work at the goods delivery destination is performed, and the contents of each work constituting the delivery work A delivery destination information management server for managing delivery destination information including at least
A delivery terminal information management system having a portable terminal possessed by a driver of a delivery vehicle that delivers the article to the delivery destination,
The mobile terminal is connected to the management server via a wireless network, and receives and displays a part or all of the delivery destination information of the delivery destination in charge of the driver. system. The layout of the equipment at the delivery destination of the goods, and a sketch with the order of the place where each work constituting the series of delivery work at the goods delivery destination is performed, and the contents of each work constituting the delivery work A delivery vehicle driver that manages the delivery destination information including at least security information such as a key unlocking method and a security system release method from the delivery destination information management server. A delivery destination information management method for transmitting a part or all of the delivery destination information of the delivery destination in charge of the driver to a portable terminal possessed by
When there is a request for acquisition of the security information from the mobile terminal, polling the mobile terminal equipped with a GPS terminal and / or GPS receiver mounted in the delivery vehicle,
The GPS terminal that has received the polling and / or the mobile terminal equipped with a GPS receiver transmits the current latitude and longitude received from a GPS satellite to the delivery destination information management server via a wireless network,
The destination information management server collates the latitude and longitude received from the portable terminal equipped with the GPS terminal and / or the GPS receiver with the preset latitude and longitude of the destination, and the GPS terminal When it is determined that a driver carrying a vehicle and / or a driver carrying the mobile terminal is located within a certain range from the delivery destination, a part or all of the delivery destination information including the security information is stored in the mobile terminal. Send,
Delivery destination information management method characterized by this. The layout of the equipment at the delivery destination of the goods, and a sketch with the order of the place where each work constituting the series of delivery work at the goods delivery destination is performed, and the contents of each work constituting the delivery work A delivery vehicle driver that delivers the article to the delivery destination from a delivery destination information management server that manages delivery destination information including at least security information such as a key unlocking method and a security system release method. A delivery destination information management program for transmitting a part or all of the delivery destination information of the delivery destination in charge of the driver to a portable terminal possessed by the driver,
When there is an acquisition request for the security information from the mobile terminal, a polling process for polling the mobile terminal equipped with a GPS terminal and / or a GPS receiver mounted in the delivery vehicle;
Position at which the GPS terminal and / or the portable terminal equipped with the GPS receiver that has been polled by the polling process transmits the current latitude and longitude received from a GPS satellite to the delivery destination information management server via a wireless network Information transmission processing,
A location verification process in which the delivery destination information management server collates the latitude and longitude transmitted by the location information transmission process with the latitude and longitude of the delivery destination set in advance;
The delivery destination information including the security information when it is determined that the driver carrying the GPS terminal and / or the driver carrying the mobile terminal is located within a certain range from the delivery destination as a result of the location verification process. A delivery destination information transmission process for transmitting a part or all of the information to the mobile terminal;
Delivery information management program characterized by causing a computer to execute

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