JP2005057546A - Credit information presentation device - Google Patents

Abstract

Provided is a credit information presentation device that enables a service provider to provide credit information of the service provider to the consumer when the service provider talks with the consumer on a video phone or the like.
When a consumer makes a videophone call to a service provider 10 such as a law firm using a videophone system from a consumer home 11, the service provider 10 assigns an ID to the person trying to answer the videophone. And prompting for a password. The ID and password are sent to the credit information server 12 to determine whether there is a matching ID and password. When there is a match, credit information such as the name, photo, qualification, etc. of the person stored corresponding to the ID and password is sent to the terminal of the service provider 10. When the video phone is connected, the credit information of the person who answers the video phone on the service provider 10 side is sent to the terminal of the consumer's house 11 and displayed on the screen.
[Selection] Figure 1

Description

  The present invention relates to an image communication system.

  In recent years, videophones have been widely used, and an environment in which videophones can be freely made through the Internet is being prepared by videophone software compatible with personal computers. As a result, it is expected that videophones will be increasingly used for consultation with experts in the future. The specialist is, for example, a lawyer when consulting on legal issues, an architect when building a house, a doctor when getting sick, or the like. In addition, even salesmen who have been doing door-to-door sales can effectively appeal their products to each household by using a videophone.

  However, in the conventional videophone device, when a consumer makes a videophone call to a lawyer, an architect, a doctor, etc., the person who made the call really has the specified qualifications for the first-time consultation, regardless of knowledge. There is no means for judging whether or not a consumer has a phone, and there is a problem that consumers cannot obtain a sufficient sense of reliability only by videophone.

  Patent Document 1 discloses a technique for facilitating selection of a desired lawyer or lawyer office and preventing unauthorized registration. In particular, in Patent Document 1, a mail server, a server that stores telephone directory information and registration information that has passed a predetermined examination, a name of a lawyer, a name of a lawyer office, a contact address, a telephone from a registration applicant. Information including the number, fax number, and e-mail address is accepted as registration information through the browsing screen for attorney registration, while at the same time the search conditions for lawyers are received from the client through the browsing screen for lawyer search. Information on the lawyer or lawyer office that is obtained from the server's registration information and is presented to the client through the referral browsing screen as introduction information, including the contents of the consultation with the lawyer or lawyer office in the introduction information A WWW server is provided that receives information as consultation information through a consultation contact browsing screen.

JP 2002-24455 A

  An object of the present invention is to provide a credit information presentation device that enables a service provider to provide credit information of the service provider to the consumer when the service provider talks with the consumer on a video phone or the like. .

  In particular, the service provider connects the consumer terminal and the service provider with a device that certifies the qualification information of the service provider as an intermediary. The person's face photo, nomination and qualification content are displayed on the consumer's screen, and the service provider's credit information is provided to the consumer.

  The credit information presentation device of the present invention has a credit information storage means for storing credit information that supports the reliability of a service provider that provides services to consumers, and the consumer contacts the service provider. And credit information presenting means for presenting credit information related to the service provider to the consumer.

  According to the above, even when the consumer negotiates with the first-time service provider, the credit information of the service provider is presented, so the negotiation can proceed with peace of mind.

  According to the present invention, even when a service provider and a consumer talk via a video phone or the like, a means for confirming whether the consumer is a person whom the service provider can trust is provided. It can protect consumers from providing fraud and other services.

FIG. 1 is a diagram for explaining the outline of the first embodiment of the present invention.
Here, it is assumed that the video phone of the lawyer (Taro Suzuki) home 10 and the consumer home 11 as a service provider is connected. In the figure, the credit information server 12 obtains predetermined information (in this example, the person's name, face photo and attorney qualification) from a public institution at the request of the service provider. Also, the lawyer's ID and password are registered. When the videophone in the lawyer's house 10 is activated, a login screen is displayed, and the lawyer inputs the ID and password registered in the credit information server 12. When the ID and password are entered, the lawyer terminal accesses the external credit information server 12 and obtains the person's name, self-portrait, and visual information.

When a videophone is connected from the consumer's house 11, the name of the lawyer, self-portrait, and qualification information are automatically embedded in a part of the screen.
According to the first embodiment, not only impersonation of a lawyer or a doctor is prevented, but also a salesman using a videophone displays a predetermined visual information on the screen from the first meeting with the consumer. High trust can be obtained.

FIG. 2 is a diagram illustrating an example of data stored in the database of the flowchart and the credit information server of the first embodiment.
First, in step S10, a consumer makes an IP videophone call to a lawyer office (X lawyer office in the figure). In step S11, the X lawyer office videophone system that has detected that an IP videophone call has accessed the database of the credit information server. In step S12, the X lawyer office videophone system displays on the screen to input the ID and password of the lawyer who answers the incoming IP videophone. In step S13, when the ID and password are input, it is determined whether or not the ID and password are registered in the database of the credit information server. A message to that effect is displayed on the videophone at the lawyer's office. If it is determined in step S13 that the ID and password match, it is determined in step S15 whether the IP address of the lawyer office is registered in the credit information server database. In this case, since the lawyer's status is to be confirmed not only by the ID and password but also by the location, step S15 is not necessarily required. In addition, the lawyer's office assumes that the IP videophone line is always connected and that there is a global fixed IP address when performing step S15, but the IP address changes with each connection, such as dial-up. In this case, since step S15 cannot be performed, the processing is omitted.

  If it is determined in step S15 that the IP address of the lawyer office has not been registered, no credit information is displayed on the videophone of the lawyer office (step S16), and the IP address is determined in step S15. If it is determined that the address is registered, in step S17, the name, photo, qualification, etc. of the corresponding lawyer are obtained from the database 20 of the credit information server, and a call destination table is created. In step S18, the X lawyer videophone system extracts data from the call partner table, embeds the credit information, name, and face photo in the transmission image, and transmits them to the videophone at the consumer's house.

FIG. 3 is a diagram for explaining the outline of the second embodiment of the present invention.
First, a service provider who uses the service of the credit information server registers in advance in the credit information server, registers his / her name, face photo, qualification, affiliation, etc., and issues an ID and password. In the credit information server, the registered name, face photo, qualification, etc. are inquired to various public institutions to check whether the information is correct before issuing the ID and password. If possible, the IP address of the videophone used by the service provider is also registered. In addition, a consumer who wants to use the service of the credit information server also registers with the credit information server and receives an ID and a password in advance. When a consumer calls a service provider with a videophone, and the service provider responds to a videophone, the service provider's office is determined from the IP address of the other party of the videophone made by the consumer. Identify. Next, the consumer is asked to input an ID and password, and when authenticated with the ID and password, the service provider's data is sent to the consumer and displayed on the screen. That is, when there are a plurality of service providers (for example, lawyers) registered in the same office, the credit information of all these service providers is presented. Since the service provider's ID and password are also registered, the service provider must enter the ID and password, specify the service provider, and send only the identified person's credit information to the consumer. You may make it do.

FIG. 4 is a diagram illustrating a flowchart of the second embodiment and a data example of the database of the credit information server.
In step S20, the consumer makes an IP videophone call to the X law firm. In step S21, the consumer terminal accesses the credit information server database. In step S22, it is determined whether or not the corresponding IP address of the X lawyer office is registered in the database of the credit information server. If the determination in step S22 is No, in step S23, no credit information is displayed on the consumer terminal. If the determination in step S22 is Yes, a database table for the X lawyer office is created. In step S25, the consumer is requested to input an ID and password. In step S26, it is determined whether or not the ID and password are registered. If the ID and password are not registered, in step S27, if the ID and password do not match, a message is displayed on the consumer terminal. In step S28, the personal information of the service provider is transmitted to the consumer terminal. At this time, as described above, when there are a plurality of service providers, that is, lawyers, all of the personal information is presented.

FIG. 5 is a block diagram of the credit information server.
The consumer information registration function 20 is a function for registering information about a consumer who uses the credit information server, and an ID, a password, and the like are registered. The service provider information registration function 21 is a function for registering service provider identity information and the like, and is also used for registration of IDs and passwords. The server login function 22 is a function for requesting input of an ID and a password when a consumer or service provider intends to use the credit information server 20.

  The database input function 23 is a function for storing data in a database that stores consumer IDs, passwords, personal information of service providers, and the like. The credit information extraction function 24 is a function for extracting the credit information of the service providing vehicle that the consumer wants from the data in the database. The credit information transmission destination acquisition function 25 acquires the IP address of the videophone at the consumer's house where the credit information should be transmitted. The search result output function 26 is a function for actually transmitting the credit information extracted from the database to the consumer's terminal.

FIG. 6 is a flowchart showing the registration process of the ID and password to the credit information server.
In step S30, the guest logs in to the credit information server. In step S31, whether the consumer or the service provider is entered. If it is input that the user is a consumer, the address, name, telephone number, etc. of the consumer are input in the discarding S36. In step S37, the consumer is inquired as to whether or not to register, and if not registered, the process ends. If registered, in step S38, the IP address of the credit information service server to the telephony system is entered. Perform automatic registration, issue consumer ID and password, and end the process.

  If it is entered in step S31 that the user is a service provider, the address, name, telephone number, etc. of the service provider are entered in step S32. In step S33, the credit information to be registered is input. For example, the credit information includes a photograph, qualification, affiliation, etc. shown in 20. In step S39, the credit information server usage fee payment method is input. In step S34, an inquiry is made as to whether or not to register, and if not registered, the process is terminated as it is. If registered, after confirming the credit information of the service provider, the IP address of the credit information service server is confirmed. Automatic registration in the videophone system is performed, the service provider ID and password are issued (step S35), and the process is terminated.

FIG. 7 is a flowchart showing the operation of the credit information server in the first embodiment.
In step S40, the service provider logs in to the credit information server. In step S41, the service provider's terminal is requested to input an ID and password. In step S42, it is determined whether or not the input ID and password match those registered in the database of the credit information server. If they do not match, in step S43, a message indicating that there is no ID and password corresponding to the terminal of the service provider is transmitted, and the process ends. If there is a matching ID and password in step S42, the process proceeds to step S44, and the trust information corresponding to the ID and password is extracted from the database. In step S45, the IP address of the service provider's terminal is acquired, In step S46, the credit information is transmitted to the terminal (videophone system) of the service provider. In step S47, the service provider's terminal (videophone system) embeds the credit information in the transmission image to the consumer terminal and transmits it.

FIG. 8 is a flowchart showing the operation of the credit information server in the second embodiment.
In step S50, the consumer logs in to the credit information server. In step S51, the consumer terminal is requested to input an ID and password. In step S52, it is determined whether the ID and password stored in the database of the credit information server match. If the determination in step S52 is No, in step S57, a message indicating that there is no ID and password corresponding to the consumer's terminal is transmitted. If the determination in step S52 is yes, in step S53, the relevant credit information is extracted from the database, and in step S54, the IP address of the consumer terminal currently in the videophone call is acquired from the consumer terminal. In step S55, the credit information is transmitted to the consumer terminal (videophone system). In step S56, the consumer terminal embeds the credit information in the received image and displays it.

  In the above, the credit information, ID, and password are stored in the database as they are and sent and received. However, in order to protect the privacy of consumers and service providers, the information is actually encrypted and stored in the database. It may be stored or transmitted / received.

It is a figure explaining the outline of the 1st Embodiment of this invention. It is a figure which shows the example of the data stored in the flowchart of 1st Embodiment, and the database which a credit information server has. It is a figure explaining the outline of the 2nd Embodiment of this invention. It is a figure which shows the flowchart of 2nd Embodiment, and the example of data of the database of a credit information server. It is a block block diagram of a credit information server. It is a flowchart which shows registration processing of ID and a password to a trust information server. It is a flowchart which shows operation | movement of the credit information server in 1st Embodiment. It is a flowchart which shows operation | movement of the credit information server in 2nd Embodiment.

Explanation of symbols

20 Consumer Information Registration Function 21 Service Provider Information Registration Function 22 Service Login Function 23 Database Input Function 24 Credit Information Extraction Function 25 Credit Information Destination Acquisition Function 26 Search Result Output Function

Claims (5)

Credit information storage means for storing credit information that supports the reliability of the service provider providing the service to the consumer;
Credit information presenting means for presenting credit information about the service provider to the consumer when the consumer contacts the service provider;
A credit information presentation device comprising:   The credit information presentation apparatus according to claim 1, wherein the communication between the consumer and the service provider is communication using an image and sound.   The credit information presentation apparatus according to claim 1, wherein the credit information includes a name, a photograph, and a qualification of the service provider.   2. The credit information presentation apparatus according to claim 1, wherein only the credit information about one of the service providers corresponding to the communication from the consumer is presented to the consumer.   The credit information presentation apparatus according to claim 1, wherein the credit information includes credit information about all persons belonging to a group of service providers.

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