JP2005056360A - Interactive interview system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an interactive interview system designed to execute Web interview by an applicant at any time by using a terminal connected to a computer network. <P>SOLUTION: The interactive interview system has a display and consists of many applicant terminals 4 connected to a camera and a microphone inputting the picture and voice of a user so as to be connected to the computer network and a representative terminal acting as interview procuration. The applicant terminal 4 is connected, through a manager server, to the representative terminal so as to make the interactive interview. The manager server records the picture and voice of the applicant transmitted from the applicant terminal 4 and stores the picture and voice of the applicant as a video recording file on a memory device. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to an interactive interview system in which an applicant can perform an interactive interview at any time using an interview terminal connected to a computer network and record the result.

Conventionally, as an interview system using the Internet, for example, Japanese Patent Application Laid-Open No. 2002-73914 discloses a system that conducts an online selection test to automatically determine pass / fail and conducts an online interview for successful candidates.
In this system, there is an online selection test execution means that is accessed via a network from an applicant side client installed on the applicant side, and that performs an online selection test that is commonly adopted by a plurality of recruiting companies for the applicant. , A pass / fail judgment means for making a pass / fail judgment by comparing the predetermined acceptance criteria with the result of the online selection test, and if the pass / fail judgment means judges that the pass is acceptable, between the recruiting company and the applicant. The job recruiting company side client installed on the recruiting company side and the applicant side client are provided with an online interview conducting means for conducting an online interview.
Then, the online interview execution means performs a video interview in which a real-time interview is conducted between the applicant and the recruiter of the recruiting company via video and audio, or an interview problem in the answer selection format without the recruiter. Although virtual interviews that allow applicants to answer online are disclosed, there is a disadvantage that images and sounds of interviews are not recorded, so that the impression of the applicant, such as the atmosphere and facial expressions, cannot be known.
On the other hand, in the audition system disclosed in Japanese Patent Laid-Open No. 2001-306744, an action corresponding to a problem is recorded on a server through a camera or a microphone, and this can be known later by a production person. There is no dialogue interview between the applicant and the applicant, and the interpersonal attitude and atmosphere of the applicant cannot be known.
JP 2002-73914 A JP 2001-306744 A

The problem to be solved by the present invention is that a large number of interview terminals connected to a computer network can be used to easily conduct a web interview using the Internet or the like even if the recruiter and the interviewer are at remote locations. The present invention relates to an interactive interview system that can be performed and that can be viewed by recruiters by recording image and sound data of the interview contents.
Another subject of the present invention relates to an interactive interview system in which not only the interviewer but also the recruiter can directly interview the applicant with the Web dialog instead of the interviewer.

The present invention makes it possible to connect a large number of applicant terminals installed to a terminal for an interviewer who conducts an interactive interview so that the applicant can conduct a web interview where the interviewer interacts with the interviewer at any time. The main feature is that the voice data is recorded as a recording file, and the applicant can know the impression of the applicant such as the atmosphere and facial expression by reproducing the file.
That is, in the present invention, it is possible to input image and audio data by connecting a camera and a microphone to each of the interview terminals composed of a large number of computers connected to a computer network, and on the display connected to each of the interview terminals, In the interactive interview system that enables bidirectional communication of image and audio data of other interview terminals connected via the computer network, the interview terminals are installed at a number of preset installation points. A terminal for the applicant, a terminal for the recruiter installed at the recruiter's installation point, a terminal for the agency installed at the installation point of the agent who received the recruitment request from the recruiter, and the computer The server connected to the network displays the application screen on the recruiter's terminal, and the applicant is the applicant's terminal. If the server has registered the date and time that the recruiter can interview, the server determines whether it falls within that date, and if not, the server for the applicant and the agent Image and audio data can be bidirectionally communicated with the terminal, and image and audio data can be bidirectionally communicated between the recruiter terminal and the applicant terminal, if applicable. Or, if necessary, image and audio data can be communicated bidirectionally between the three parties: the recruiter terminal, the applicant terminal, and the substitute terminal, and transmitted from the applicant terminal to the server. The image and audio data of the applicant is stored as a recording file for each applicant in a memory device connected to the server.

In the dialog interview system of the present invention, since the interviewer conducts a dialog interview regardless of the recruiter's schedule, the applicant can easily perform a dialog interview using the applicant's terminal at his convenient date and time. Can do.
In addition, the applicant's terminal can be connected to the agent's terminal or the recruiter's terminal so that the image and audio data from each terminal can be communicated in both directions, so that the recruiting company can have an interview. The applicant and the recruiter can have a direct interview.
Furthermore, a web interview for a plurality of recruiters can be easily performed using a common recruiter terminal, which is extremely convenient.

  Applicants can access the server from the terminal for applicants and connect to the interview terminal to conduct interviews. At the same time, the applicant's image and audio data sent to the server for each applicant Since it is recorded in a recording device as a file, it was realized that the recruiter can reproduce the above file and feel the ambience and impression of the applicant.

An interactive interview system 1 shown in FIG. 1 includes a server 2 connected to a computer network, an agent terminal 3 that performs an interview as an interview terminal, an applicant terminal 4 installed at a number of installation points, And a recruiter terminal 5.
As in the video conference system, the interview terminal has a personal computer main body connected with a camera unit C and a microphone M for inputting image and audio data of a user of each terminal, and a display D for external display. Yes.

The applicant terminal 4 is connected to the interviewer terminal, for example, the agent terminal 3 or the recruiter terminal 5 via the administrator server 2, and performs interactive interviews in both directions. It has a configuration that can.
The interviewer terminal can be switched to the agent terminal 3 or the recruiter terminal 5 by the switching means 8 to be described later, and can receive image and audio data transmitted from the applicant terminal 4. However, both may receive image and audio data transmitted from the recruiter terminal 5 at the same time so that all applicants, recruiters, and interviewers can perform the web interview.

Next, a memory device 6 is connected to the server 2 so that at least image and audio data input and transmitted to the applicant terminal 4 can be stored as a recording file f.
Alternatively, image data and audio data that are input to the agent terminal 3 or the recruiter terminal 5 serving as the interviewer and sent to the applicant terminal may be recorded together.
The stored recording file f is recorded as a file for each applicant in a folder for each recruiter, sent to the recruiter terminal 5 and can be played back.

  For example, the applicant terminal 4 is installed in a public institution, an interview corner provided in a store such as a fast food store or a convenience store, or a coin-type ID photo stand.

For example, public service can be improved by providing an interview corner in a public institution and installing the applicant terminal 4.
Employment promotion centered on Hello Work is a major theme for local governments, so co-location (installation location) will be facilitated by providing an interview corner and installing a terminal for applicants. Therefore, it can be installed not only in Hello Work, but also in public institutions such as ward offices and city offices, educational institutions such as universities and vocational schools, etc., and can be expected to have epoch-making effects as employment promotion and unemployment countermeasure services.

In addition, if an interview corner is provided in a store such as a fast food chain or a convenience store, and an applicant terminal 4 is installed, the profit opportunities of these stores can be expanded.
At these stores, where excessive competition is intensifying, the function of attracting customers during off-peak hours and the function of attracting customers who can add value to sales products are the future themes. These stores are ideal for interviews because they are off-peak and are well located for applicants.
In addition, these stores already have a broadband environment, but their occupancy rate is low, so it cannot be said that they are being used efficiently. In addition, we can expect from cost to profit.

Furthermore, if the applicant terminal 4 is installed using the box of the coin-type ID photo stand as the interview corner, the profit opportunities of the coin-type ID photo camera installation company can be expanded.
In other words, the box of the ID photo stand is optimal because it can guarantee the closed room required for the interview to the minimum, and is extremely effective in eliminating the free time (idle time) of the ID photo stand, which has been regarded as a problem in the past.
Since the ID photo stand has only a single function of taking ID photo, the operation rate with respect to the operation time is very small, and the other time is completely idle (idle) state.

Therefore, the microcomputer 11 connected to the Internet and incorporated in the ID photo stand 10 is set to be usable by switching between the ID photo machine and the applicant terminal.
The computer 11 is connected to a microphone M, and the camera unit C is used for both the ID photo and the interview so that not only a still image but also a moving image can be taken. And the interview can be taken, and the printer P can be connected to print out the ID photo.

Then, on the display D, for example, a menu capable of selecting either “ID photo” or “Web interview” is displayed.
When the user selects “ID photo”, the computer 11 switches to the function of the ID camera, and the camera unit C takes a picture of the user and monitors his / her appearance on the display D while pressing a switch button (not shown). The photograph is pushed and photographed, and the ID photo is automatically launched by the printer P.

On the other hand, when the user selects “Web interview”, the computer 11 switches to the terminal function for applicants, the camera unit C takes the applicant according to the Web interview procedure described later, and the microphone M It is possible to pick up a voice, input video and audio data, transmit it to a server via the Internet, and conduct a web interview as will be described later.
As a result, not only the ID photo but also the Web interview function is added, so that the company that installs the coin-type ID photo machine expands a new revenue opportunity and can also amplify the revenue of the ID photo itself.

In the actual interview where the applicant and the interviewer face each other in the past, there are cases in which wasteful time, labor and cost are both spent as a result due to the misunderstanding of both the recruiter and applicant that can be understood for the first time at the interview. However, since it is possible to conduct a web interview even at a remote location, the waste can be greatly reduced for both parties.
In addition, application for human resources is limited by factors on the recruiter's side, such as the interview date and location, and other factors on the applicant's side, such as distance to contact with the surface, time, and cost. Although there are cases where it is limited, the above-mentioned restrictions are eliminated by the web interview, so that the applicant's selection range is dramatically expanded.
Recruiters can expect to improve recruitment efficiency by enabling Web interviews.
In other words, since many of the parts that cannot be known without meeting can be realized through a web interview, the web interview is used as a primary interview, and only applicants who pass this interview are actually interviewed in a secondary manner. As a result, applicant selection work can be advanced and streamlined.

This interactive interview system 1 can be promoted through a job information magazine, for example.
For recruiters who frequently advertise job advertisements using a job information magazine, the efficiency of recruitment work has a great merit.
On the other hand, it can be said that the job information magazine distributed free of charge is the largest information source for applicants because of its information amount and easy-to-select page structure.

Therefore, a job recruiting information magazine issuing company can differentiate from other magazines by posting information on a web interview as an added value in a job posting information magazine.
For example, an identifier indicating a web interview is attached to an article of a recruiter who can conduct a web interview, and a barcode is printed, and a barcode reader is provided in the applicant terminal 4 to display the barcode. By making it read, the application company is automatically selected.
In addition, since many of the companies that install applicant terminals 4 such as fast food stores and convenience stores are often recruiters at the same time, recruitment advertisements and applicant terminals 4 for recruitment information magazine publishers. Can be promoted at the same time, and the efficiency of sales activities can be improved.

Next, functions of the dialogue interview system 1 will be described.
The recruiter accesses the server 2 from the recruiter terminal 5, proceeds to the web interview registration screen, and inputs and registers the web interview request data.
In addition, when the issuing company of the job information magazine is entrusted by the recruiter, the web interview request is registered by making the above input on behalf of the recruiter using the issuing company terminal (not shown). It may be.

The web interview request data includes, for example, (1) application conditions and period, (2) question items, and (3) the date and time when the recruiter himself can interview using the recruiter terminal.
In addition, as a Web interview method, there is an interpersonal method that is actually handled by the interviewer on the manager side, and a virtual method (question by synthetic voice) in which the question item is automatically asked in a preset procedure. Can be selected.

The applicant searches for recruiting companies to apply for, for example, in a job information magazine article or a job advertisement.
Then, the user visits an installation point convenient for the applicant and operates the recruiter terminal 5 to conduct a web interview.
In this embodiment, the recruiter's terminal 5 can be used by paying a usage fee such as the insertion of coins, and can communicate with the agent's terminal 3 bidirectionally via the server 2, and an interview is conducted according to the guidance. .
For example, on the display D of the recruiter's terminal 5, a web interview menu screen is displayed as an initial screen, and the names of recruiters who conduct the web interview are arranged in order on this screen.
Therefore, the recruiter clicks the portion or the icon of the name of the recruiter who wants to have a web interview.

Thereby, the server 2 performs the interview based on the interpersonal system or the virtual system based on the recruiter's Web interview request.
In the case of the interpersonal system, the interviewer on the manager side in the agent terminal 3 is displayed on the display of the applicant terminal 4, and the applicant is displayed on the display D of the agent terminal 3 in the same manner. The interview begins.

Here, the web interview display method is such that only the other party that interacts with each of the terminals 3 and 4 is displayed, or the display of both terminals 3 and 4 is taken by the camera unit C of the connected terminal. The configuration may be such that a group of people are displayed side by side at the same time, and a configuration similar to a known TV (video) conference system is used.
Moreover, it is preferable that the question matter of the said recruiter based on the web interview request is displayed on the display D of the agent terminal 3, and the interviewer conducts an interview with the applicant while referring to this.
In the case of the virtual method, a file of virtual interview image and sound corresponding to the applicant's questions and a program in which only the sound is programmed is stored in the agent terminal 3 or the server 2 in advance. Run and send to applicant terminal to interview with applicant.

The applicant terminal 4 inputs the applicant's attitude, facial expression, answer, etc. during the interview via the camera unit C or the microphone M, and transmits them to the administrator server 2 via the network N. In the server 2, The data transmitted from the applicant terminal 4 is transmitted to the agent terminal 3.
Alternatively, instead of the above configuration, the applicant terminal 4 and the agent terminal 3 may be directly connected via the network N.
The image and audio data of the applicant sent in the interview from the applicant terminal 4 is a memory device 6 connected to the server 2 or the agent terminal 3 as an applicant file for the applicant. Is recorded in chronological order as a file f for each applicant in the holder of the recruiter provided in FIG.

Thus, the file for each recruiter recorded in the holder for each applicant is sent to the recruiter's terminal 5 for the recruiter and can be reproduced and viewed.
In addition, the applicant's history data may be configured so that the applicant inputs it to the applicant's terminal using a keyboard or handwriting pad, and transfers it to the agent's terminal. Ask the person to answer verbally and record it like any other question.

In this case, typical items such as applicant's history data, such as name, age, address, educational history, etc. are stored in advance as separate history audio files, analyzed using voice conversion software, converted to character data, and resumes A file can be provided to the recruiter along with the recorded file.
As a result, the applicant can save time by reading the applicant's history as text data instead of recording, and answering other questions by looking at the recording (and recording) file. Can understand the response attitudes and impressions.

When the recruiter desires an interview by himself using the recruiter terminal 5, the applicant terminal 4 is moved from the substitute terminal 3 to the recruiter terminal by using the switching means 8 of the server 2. Switch to 5 and connect.
If the recruiter himself / herself has registered the date and time for the interview using the recruiter terminal 5 by the web interview request, the server 2 determines whether or not the access is at the relevant date and time. The applicant terminal 4 is connected to the recruiter terminal 5 by the switching means 8.
This allows applicants and recruiters to conduct direct interviews.
In this case, although recording is not normally performed, an applicant's image and audio | voice data may be recorded on the memory device 6 similarly to the said web interview according to an applicant's request.

In this way, the recruiter himself interviews the applicant using the recruiter terminal 5 or obtains the recording file f of the web interview, and the recording file is obtained from the recruiter terminal 5 or the recruiter's personal computer. The primary interview is conducted by reproducing f, and the successful applicant or the employer is determined and notified to the applicant.
Further, if necessary, a secondary interview is conducted in which the applicant and the recruiter interview.
This secondary interview may be a web interview performed by the applicant terminal 4 and the recruiter terminal 5, an actual interview that actually meets at a certain interview location, or may be appropriately performed.

The recruiter pays the administrator a fixed price for each connection with the applicant terminal 4 and for each recorded data by the web interview.
In addition, the applicant pays a predetermined usage fee for each interview according to the usage fee of the place where the applicant terminal 4 is installed.
Based on the usage LOG information recorded in the server, the administrator charges the system usage fee to the organization or company in which the applicant terminal 4 is installed.
The institution or company that has installed the applicant terminal 4 pays the administrator a system usage fee for a predetermined interview agent, and the difference from the usage fee collected from the user (applicant) becomes the profit.

In the above embodiment, the recruiter has used the recruiter's terminal 5 to supplement the Web interview by the interviewer, and the recruiter can perform the Web interview with the applicant. Alternatively, the interviewer may perform a web interview, or conversely, the interviewer does not conduct the web interview, and all recruiters conduct the web interview for the applicant.
The server may be an independent computer or a computer used as an interviewer terminal with a server function.

Also in the above-described embodiment, the applicant can use the same applicant terminal 4 to sequentially or simultaneously receive a plurality of recruitment Web interviews.
For example, when the questionnaire items for the Web interview are common, the applicant selects a plurality of recruiting companies, is connected to the agent terminal, and the interviewer performs the Web interview.
The obtained recording file f is copied and sent to the selected applicants (see FIG. 2).
Since other configurations are the same as those in the above embodiment, the description thereof is omitted.
This eliminates the need for applicants to repeat interviews of the same type and increases the opportunities for recruitment.

In addition, when a plurality of applicants access a web interview almost simultaneously, a plurality of applicants may be web interviewed simultaneously.
For example, a web interview is performed every 15 minutes, and a predetermined number (for example, 5 or less) of applicants' terminals 4 that have been accessed during that time are connected to one agent terminal 3 or a recruiter terminal 5. You may connect and perform a web interview in a batch.
Since other configurations are the same as those in the above embodiment, the description thereof is omitted.
Thereby, the burden of the interviewer and the interviewer of the applicant can be reduced, and the efficiency of the Web interview can be increased.
In addition, it goes without saying that various design changes can be made without departing from the scope of the present invention.

When an applicant needs a face-to-face interview and a large number of applicants are scheduled, it can be widely applied not only to recruitment.
It can also be applied to applications and applications within the same organization.

It is explanatory drawing which shows Example 1 of a dialogue interview system. It is explanatory drawing which shows Example 2 of a dialogue interview system. It is a principal part front view which shows the Example in the box of an ID photograph stand.

Explanation of symbols

DESCRIPTION OF SYMBOLS 1 Dialogue interview system 2 Server for administrators 3 Terminal for agents 4 Terminal for applicants 5 Terminal for applicants 6 Memory device 8 Switching means 10 ID photo stand f Recording file C Camera part D Display M Microphone

Claims (8)

An interview terminal that has a display and is connected to a computer network with a camera and microphone that inputs the user's image and sound, and a terminal for applicants installed at a number of installation points; It consists of an interviewer terminal that is connected to the applicant terminal via a server and conducts a web interview,
An interactive interview system characterized in that a server for an administrator stores an applicant's image and sound transmitted from the applicant's terminal in a memory device as a recording file for each applicant.   The interactive interview system according to claim 1, wherein the interviewer terminal comprises a substitute terminal provided on the manager side or a recruiter terminal provided on the recruiter side. The interviewer's terminal consists of the agent's terminal provided on the manager side and the recruiter's terminal provided on the recruiter side,
On the server side, there is a switching means that can be connected by switching the interviewer terminal to the agent terminal or recruiter terminal,
2. The interactive interview system according to claim 1, wherein the connection of the applicant terminal is switched to the substitute terminal or the recruiter terminal in accordance with a predetermined condition.   Multiple applicant names or icons are displayed on the menu screen of the applicant's terminal and can be selected. When the applicant selects an applicant, the server will respond to the applicant on the interview terminal. 2. The interactive interview system according to claim 1, wherein an interview manual such as a question is displayed and a recording file of the applicant is recorded in the recruiter's folder of the memory device.   2. The interactive interview system according to claim 1, wherein the applicant can access the administrator's server and register his / her terminal as a terminal for the applicant.   2. The interactive interview system according to claim 1, wherein the installation point is composed of an interview corner or an ID photo stand of a public institution, educational institution or store.   The ID photo stand consists of a terminal for applicants equipped with a camera unit, a display, a microphone, and a printer. The ID photo or web interview can be selected on the menu screen. 6. When the image is shot by a camera unit and launched by a printer, and a web interview is selected, a dialog interview is performed by connecting to a server. Interactive interview system. 7. The interactive interview system according to claim 1, wherein an identifier indicating that an interview using the interactive interview system is possible is displayed in a display field of a job offer of a recruiting information magazine.

Images