JP2005038293A - Customer data management method and customer data management system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a customer data management method and customer data management system using a computer for forming a medical chart for every customer to record customer data including an image of a treatment position therein, in which images serving as a reference for the next treatment can be recorded in the medical chart, for example, in a beauty salon or a barber shop, and an image can be displayed at an angle which a practioner wants to refer to. <P>SOLUTION: A state including the entire treatment position before, during or after the treatment can be imaged as an animation, and the animation can be reproduced within the medical chart or on a screen related to the medical chart. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

The present invention relates to a customer data management method and a customer data management system.
More specifically, for example, the present invention relates to an image in which an image used as a reference for the next treatment can be stored in a medical chart in a beauty salon or a barber shop.
The present invention also relates to an image that can be displayed at an angle that an engineer wants to refer to.
Furthermore, the present invention relates to a work that allows a photographed image to be stored in a medical chart in a short time without placing a burden on a computer.
Furthermore, the present invention relates to an operation that simplifies the selection operation by selecting and displaying only images corresponding to dates recorded in the medical record in the operation of storing captured images in the medical record.

  In a beauty salon or a barber shop, in general, create a medical record for each customer and record the state of treatment, etc. so that the history of treatment can be grasped at the time of the next visit. A system has been introduced that allows the same treatment as the above. In recent years, the above charts are managed by building a database using a computer.

As a customer data management system using such a computer, for example, a system disclosed in Patent Document 1 has been proposed. In the chart for each customer in this system, the head photograph of the customer after the treatment is stored as image data, and the actual head photograph at the previous treatment can be seen. As a result, even if an engineer different from the previous operation is performed, there is an advantage that the previous operation image can be easily grasped.
JP 2002-140501 A

However, the above-described conventional customer data management system has the following problems.
That is, in the above system, the image data of the head photograph is stored in the medical chart, but the image data is a still image such as the front, side, and back, so the place that the technician who performs the operation wants to refer to is reflected. There was never. More specifically, if the technician who performs the procedure takes a picture, the location to be referred to in the next procedure can be found based on experience and the like, so that the image can be stored in the chart with a relatively accurate composition. However, in the actual work, the above-described photography is almost always performed by an assistant who is not performing treatment. For this reason, the location that the engineer wanted to refer to at the next treatment was not known, and the image was sometimes not photographed with the correct composition. Still images are point information, so they cannot be viewed at different angles. As described above, even if the chart by the above system contains an image, the image may not be helpful for the next treatment.

An object of the present invention is to provide a customer data management method and a customer data management system that allow an image to be used as a reference for the next treatment to be stored in a medical chart, for example, in a beauty salon or a barber shop. is there.
It is another object of the present invention to provide a customer data management method and a customer data management system that enable an image to be displayed at an angle that a practitioner wants to refer to.
Furthermore, another object of the present invention is to enable the operation of storing a photographed image in a medical chart in a short time without placing a burden on the computer.
Furthermore, another object of the present invention is to simplify the selection work by selecting and displaying only the images corresponding to the dates recorded in the medical chart in the work of storing the photographed images in the medical chart. There is.

The means of the present invention taken to achieve the above object are as follows.
In the first invention,
A customer data management method using a computer that creates a chart for each customer and records customer data including an image of a treatment place,
It is characterized in that a state including all of the treatment sites before, during, or after treatment is photographed as a movie, and the movie can be reproduced on a screen related to or in the chart.
It is a customer data management method.

In the second invention,
Characterized by allowing the video to be stopped during playback,
It is a customer data management method concerning the 1st invention.

In the third invention,
A recording device constituting the computer is provided with a temporary recording area and a moving image file storage area, and a moving image file shot as a moving image is copied to the moving image file storage area, and a shortcut file to the moving image file is temporarily recorded. The image management means that creates and associates the chart with the movie file captures the still image of the movie file copied to the movie file storage area via the shortcut file, and selects the still image displayed by the image management means The video corresponding to the selected still image can be played in the chart or on the screen related to the chart.
It is a customer data management method concerning the 1st or 2nd invention.

In the fourth invention,
When copying a movie file of a recorded movie to a recording device that constitutes a computer, the file name indicates the date and time using the date and time information recorded in the file itself when the movie file was created. It is characterized in that it can be rewritten as
It is a customer data management method concerning the 1st, 2nd or 3rd invention.

In the fifth invention,
A customer data management system that creates a medical record for each customer and records customer data including images of treatment areas,
A computer capable of storing the medical record as electronic information;
Movie shooting means capable of shooting movies,
With
Using the above moving image photographing means, a moving image in which a state including all the treatment points before, during or after the treatment is photographed can be reproduced on a screen related to or in the medical record. And
It is a customer data management system.

In the sixth invention,
The computer provides a temporary recording area and a moving image file storage area in the recording device constituting the computer, and copies a moving image file shot as a moving image to the moving image file storage area and a shortcut file to the moving image file copied to the moving image file storage area. Is created in the temporary recording area, and the image management means for associating the chart with the moving picture file has means or a function for taking in the still picture of the moving picture file copied to the moving picture file storage area via the shortcut file. It is configured as follows,
It is a customer data management system concerning the 5th invention.

In the seventh invention,
When copying a video file of a shot video to a recording device that constitutes the computer, the computer uses the date and time information recorded in the file itself when the video file is created, and sets the file name. It is configured to have a means or function for rewriting the displayed date and time,
It is a customer data management system concerning the 5th or 6th invention.

  In the present specification and claims, the term “surgery” means “to perform a work (for example, a hand)” in addition to the original meaning of “surgery or hypnosis” It is used as a concept that includes meaning and meanings of “treatment” and “treatment”.

  The customer data management method and customer data management system according to the present invention are assumed to be used mainly in a beauty salon, a barber shop or the like. However, the type of industry that can be used is not limited to this, and for example, it can be used as a dentist to record the dental treatment status, or as an orthopedic surgeon to record the pre- and post-treatment status. is there. In this specification and claims, the term “customer” is used as a concept including the meaning of “patient” in addition to the general meaning of “customer”.

The present invention has the above-described configuration and has the following effects.
(A) According to the present invention, a state including all of the treatment sites before, during, or after treatment is photographed as a moving image, and the moving image can be reproduced on a screen related to or in the medical chart of the computer.
Since the above-mentioned moving image is photographed so as to include all of the treatment sites, for example, when used in a beauty salon or a barber shop, a portion that the technician who performs the treatment wants to refer to is photographed. Thus, for example, even a technician different from the previous one can perform the operation without any trouble, and even an image taken by an assistant can be stored.

(B) For a video that can be stopped during playback, it is possible to display an image at an arbitrary angle that the practicing engineer wants to refer to by stopping playback halfway.

(C) A temporary recording area and a moving image file storage area are provided in a recording device constituting the computer, and a moving image file shot as a moving image is copied to the moving image file storage area, and a shortcut file to the moving image file copied to the moving image file storage area Is created in the temporary recording area, and the image management means for associating the chart with the movie file captures the still image of the movie file copied to the movie file storage area via the shortcut file, and is displayed by the image management means. By selecting a still image, the movie corresponding to the selected still image can be played back in the chart or on a screen related to the chart. Among many things copied to the movie file storage area Since it is not or search for appropriate video files, registration of the moving image file is a simple need in a short period of time without placing a burden on the computer.

(D) When copying a moving image file of a captured moving image to a recording device constituting the computer, the file name is set to the date and time using the date and time information recorded in the file itself when the moving image file is created. What is rewritten to the displayed one can select and display only the corresponding moving image file such as date and time when selecting the moving image file to be stored in the medical chart. Accordingly, the number of selectable moving image files to be displayed can be reduced, the selection work can be simplified, and human errors such as mistaken images to be associated with the selected chart are unlikely to occur.

Embodiments of the present invention will be described in more detail with reference to the drawings.
FIG. 1 is a conceptual explanatory view showing the configuration of an embodiment of a customer data management system according to the present invention.
In this embodiment, a customer data management system for a beauty salon or a barber will be described as an example.

  The customer data management system includes a digital camera 1 that is a moving image shooting means having a moving image shooting function, and a computer 2 that can capture an image (moving image) shot by the digital camera 1.

  The digital camera 1 incorporates a removable card-like recording medium 10. The photographed image (data) is recorded on the recording medium 10, taken out from the digital camera 1 and taken into the computer 2.

In the image photographed by the digital camera 1, a file name is automatically created (photographed) for each image and date / time information (time stamp) is recorded. When the image is a moving image, the date / time information is recorded at the time when the file is created (when the first image forming the last moving image is created).
The digital camera 1 shown in the present embodiment is mainly used for photographing a customer's head image (moving image file) after treatment.

  The computer 2 includes a central processing unit, a liquid crystal display as an output device, a keyboard and a pointing device as input devices, a hard disk and a memory as recording devices, and the like. The computer 2 is provided with a slot 20 into which the recording medium 10 can be inserted.

  The recording device of the computer 2 is linked with various programs for controlling the computer 2, a customer data management program (shown with reference numeral 21 in FIG. 4), and the management program (or The customer's head image data (moving image file) and the like are recorded. The customer data management program 21 includes an image management program (denoted by reference numeral 50 in FIG. 4) which is an image management means for managing image data. In addition, a moving image file storage area (indicated by reference numeral 40 in FIG. 4) and a temporary recording area (indicated by reference numeral 30 in FIG. 4) are secured in the recording device.

The customer data management program 21 has a function that allows a moving image captured by the computer 2 by taking a head image of the customer after the operation to be reproduced and viewed in a chart for each customer.
The moving image file storage area 40 has a function of copying and storing photographed customer image data (moving image file).
The temporary recording area 30 has functions such as rewriting the file name when the moving image file is loaded from the recording medium 10 to the computer (renaming) and creating a shortcut file for the moving image file copied to the moving image file storage area 40. I have.
The image management program 50 has a function of accessing the moving image file stored in the moving image file storage area 40 via the shortcut file and displaying the moving image file as a thumbnail.
Details will be described later in the column of action.

FIG. 2 is an explanatory view showing an initial screen of a customer data management program displayed on the output device of the computer,
FIG. 3 is a chart screen created for each customer visit, and is an explanatory view showing a state before an image after treatment is taken.
The configurations of the initial screen 6 and the chart screen 7 (sometimes simply referred to as “karte 7”) in the customer data management program will be described.

  The initial screen 6 of the customer data management program 21 includes a menu 60 having the title “Reservation / Reception”, a menu 61 having the title “Today's Work”, a menu 62 having the title “Sales Analysis”, “ A menu 63 having the title “Following work”, a menu 64 having the title “various settings”, a date change button 65 and an end button 66 are displayed (see FIG. 2).

  Further, the menu 60 having the title “Reservation / visit reception” lists items such as “・ customer search, ・ new quick registration, ・ today's reception list, ・ visit list, ・ reservation registration, ・ reservation ledger”. . The menu 61 with the title “Today's work” includes: “Today's medical record, ・ Today's sales summary, ・ Quick registration ・ Main registration, ・ Technical point input, ・ Hair movie capture, ・ Receipt form setting” Items are listed. In the menu 62 having the title “Sales Analysis”, there are listed items such as “Daily Sales List, Monthly Sales List, Annual Sales List, Store Sales Sales List, and Technical Point List. Has been. The menu 63 with the title “Follow-up” lists items such as “customer visit trends, customer number analysis by charge, DM issuance, DM issuance history, number of referrals, and amendment upon admission graduation”. Has been. The menu 64 having the title of “various settings” at the end includes “Menu & Price maintenance, Technical point maintenance, Store sales product maintenance, Shampoo maintenance, Staff name registration change, Consumption tax rate setting, Sales target setting. Is listed.

The chart 7 is displayed on the screen by selecting “Today's chart” in the menu 61 having the title “Today's work” displayed on the initial screen 6.
The chart 7 includes a name input field 70, a visit date input field 71, a customer code input field 72, a technology / store sales product input field 73, a technical point input field 74, a free memo input field 75, a hair movie input field 76, 77, etc. (See FIG. 3).

  The recording medium 10 usable in the digital camera 1 is, for example, a compact flash (registered trademark), smart media (trademark), xD picture card (trademark), SD memory card (trademark), MMC (multimedia card). (Trademark), Memory Stick (trademark), and the like. However, there is no particular limitation.

  In the present embodiment, an image photographed by the digital camera 1 is taken into the computer 2 via the recording medium 10. However, in addition to this, for example, the digital camera 1 and the computer 2 can be directly connected by a transmission medium (for example, a cable), or a communication network (for example, a LAN (Local Area Network), the Internet, etc. (wired, Wireless (infrared, radio waves, etc. is not questioned))). As described above, various means can be used for capturing an image into the computer, and the present invention is not particularly limited.

  Further, instead of the digital camera 1, for example, an image taken with a (digital) video camera, a mobile phone with a camera, or the like can be used. It is also possible to capture a digitally converted analog video that has been shot or recorded.

  In this embodiment, the computer 2 is a general-purpose notebook personal computer. However, this is not a limitation, and for example, a desktop or tower personal computer can be used. In this case, the output device can also use a CRT display. Further, the computer can use a PDA (Personal Digital Assistant) or a dedicated product.

  The image management program shown in the present embodiment is configured to be included in the customer data management program. However, this is not a limitation, and each image management program may be configured as a separate program and related to each other.

(Work)
The operation of the customer data management system shown in the present embodiment will be described with a usage method. FIG. 4 is a flowchart showing a processing procedure in the customer data management system.
FIG. 5 is an explanatory view showing a state of selecting an image to be stored on the medical chart screen.
FIG. 6 is an explanatory diagram showing a state in which an image is stored on the medical chart screen shown in FIG.

  A procedure from taking a head image of the customer K after the treatment and taking in the moving image file of the created head image into the recording device of the computer 2 will be described.

  A head image of customer K is taken after the treatment (step 100 in FIG. 2). As shown by the arrows in FIG. 1, the photographing is performed so that the entire treatment site (head) is shown by making the digital camera 1 substantially circle around the customer K's head in the horizontal direction. In this way, a moving image file with continuous images is created. The captured image (moving image file) is recorded on the recording medium 10. Images are usually taken by a practicing technician or assistant.

  The customer data management program 21 recorded in the recording device of the computer 2 is activated and the initial screen 6 is displayed on the screen (step 200).

Here, since the moving image file of the head image is taken into the recording device of the computer 2, “Get Hair Movie” in the menu 61 having the title “Today's Work” is selected (step 201).
On the screen, a message (dialog box) stating “Please insert the recording medium into the inlet” is displayed (not shown) (step 202). It should be noted that by selecting “capture hair movie”, a screen requesting input of an identification number, a password, and the like for specifying the user may be displayed prior to the above message.

  The recording medium 10 is taken out from the digital camera 1 (step 101). Then, the recording medium 10 is inserted into the slot 20 of the computer 2 (step 102). Thus, the moving image file is read from the recording medium 10 (step 203). At this time, a temporary recording area 30 is newly secured in the recording device of the computer 2.

  The moving image file is automatically rewritten to a different file name from the file name that the digital camera 1 gave at the time of file creation when it is read (file name rename) (step 300). The file name is renamed using the date and time information (time stamp information) recorded in the file itself at the time each file was originally created, and the date and time of creation are displayed in the file name. . Therefore, each renamed file name is unique. To give a specific example, the file has the file name “000002.MPG” and has the information (time stamp) “07:08, 2003, 08:12” as the file creation date. Then, the file name is rewritten to the name “07/08/2003 12: 38: 000002.MPG”. This operation is performed in the temporary recording area 30.

The moving image file whose file name has been renamed is copied to the moving image file storage area 40 in which a large number of moving image files imported so far are stored (step 400).
A shortcut file (alias) is created in the temporary recording area 30 for each moving picture file copied to the moving picture file storage area 40 (step 301).

  The image management program 50 is automatically activated when a shortcut file of the moving image file is created in the temporary recording area 30 (step 500). Note that the image management program 50 may be started manually. In addition, the activation may be such that the activation is displayed on the screen or the like, or may not be displayed.

  Then, the image management program 50 accesses the moving image file stored in the moving image file storage area 40 via the shortcut file. As a result, the thumbnail image (still image) of the moving image file is registered in the image management program 50, and the thumbnail image can be displayed on the screen (step 501). The thumbnail image displayed here is the first image of the first image constituting the moving image, but this is not a limitation.

When the thumbnail of the moving image file can be displayed in the image management program 50, the temporary recording area 30 and the shortcut file created in the area are automatically deleted (deleted).
The moving image file recorded on the recording medium 10 in this way is taken into the recording device of the computer 2.

Next, a procedure until the captured moving image file is stored (associated and linked) in the corresponding customer K chart 7 (record) will be described.
By this time, the chart 7 of the customer K who visited the store today, which is the basis for storing the moving image, is created. In the medical chart 7, character information such as name, date of visit, customer code, etc. has already been input.

The “today's medical record” item in the menu 61 having the title “today's work” displayed on the initial screen 6 of the customer data management program 21 is selected (step 205).
On the screen, a chart 7 for storing a moving image file of the customer K who visited the store today is displayed (step 206).

  The movie import button 760 in the hair movie input field 76 in the displayed chart 7 is pressed (see FIG. 3) (step 207).

  The screen is switched, and among the moving image files accessed by the image management program 50, those whose dates correspond to today are displayed as thumbnails on the screen (see FIG. 5) (step 502). Items displayed on the screen are selected by renaming the date part constituting the file name as a search key.

  A thumbnail image corresponding to the chart 7 in which the moving image file is to be stored is selected (step 503). By selecting a thumbnail image, a link to the corresponding movie file stored in the movie file storage area 40 is created in the hair movie input column 76 of the chart 7 by the image management program 50, and this is supported in the hair movie input column 76. The moving image file to be displayed can be displayed (reproduced) as a moving image (see FIG. 6) (step 208). At this time, the linked moving image file is in a state where the first first image constituting the moving image is displayed in a stationary state in the hair movie input field 76.

  The moving image file stored in the chart 7 is executed in the moving image file storage area 40 by pressing the play button 761 and displayed as a moving image in the hair movie input field 76 of the chart 7 (step 209). The moving image at this time is in a state where what is being executed in the moving image file storage area 40 can be seen through the hair movie input field 76.

  According to the customer data management system, a moving image file having so-called line or surface information in which the images are continuous is created by making a circle around the head of the customer K in the horizontal direction. Because it contains, you can see the entire treatment area by playing the video file. That is, in the moving image file, a portion that the technician who performs the operation wants to refer to is photographed. Thus, for example, even a technician different from the previous one can perform the operation without any trouble, and even an image taken by an assistant can be stored.

Since moving image files are taken continuously, if playback is stopped halfway, it is also possible to display images at an arbitrary angle that the practicing engineer wants to refer to.
As described above, in the above system, the stored image can be used effectively at the next treatment.

  In the customer data management system, a temporary recording area 30 is created, a shortcut file for the moving image file copied to the temporary recording area 30 is created, and the image management program 50 receives the moving image file via the shortcut file. A thumbnail image of the moving image file stored in the storage area 40 is displayed (registered). That is, the registration of the moving image file to the image management program 50 is performed via a shortcut file to the moving image file to be registered, and the corresponding file is selected from among thousands or tens of thousands of files stored in the moving image file storage area 40. You are not searching for a video file to play. Therefore, the registration of the moving image file is simple and can be done in a short time without imposing a burden on the computer.

  In the customer data management system, the file name of the captured moving image file is renamed so as to include date and time information when it is taken into the computer 2, and this makes it possible to link the moving image file to the chart 7 of each customer K. In the image management program 50, only those having a date corresponding to the chart 7 are selected from those stored in the moving image file storage area 40 and displayed as thumbnails. Accordingly, when selecting a moving image file to be stored in the chart 7, the number of selectable thumbnail images displayed can be reduced, and the selection operation can be simplified. In addition, it is difficult for human error to occur such that the image to be linked to the selected chart 7 is wrong.

  In the customer data management system, the captured video files are not directly included in the customer data management program, but are stored together in a video file storage area secured separately, and the records and links saved in this video file storage area It is stretched. Thus, the actual execution of the moving image file is performed in the moving image file storage area so that the processing load due to the moving image execution is not directly applied to the customer data management program. Therefore, the customer data management program can operate more lightly than a configuration in which a moving image file is included in the program.

  In the present embodiment, a case has been described in which a link to a moving image file is provided on the chart 7 of the customer K who visited the store today (today). However, the work of linking a movie file to a medical record can be done not only on the day of visiting the store but also at a later date. This operation is performed by pressing the date change button 65 in the initial screen, inputting an arbitrary date that visited the store before, and displaying the chart of the customer K who visited the store on that date. Note that a chart for each customer must be created when visiting the store, or if the customer is not a new customer, it is necessary to input the date of visit to the previous chart. Thus, by inputting an arbitrary date, the corresponding customer chart is displayed. Then, the movie import button 760 is pressed, and only the moving image file corresponding to the date is displayed as a thumbnail as selectable images. The operation when the thumbnail-displayed image is stored in the medical chart is the same as that described above, and a description thereof will be omitted.

  In the present embodiment, the moving image file is created by photographing the head image after the operation, but this is not limited, and the moving image stored in the medical record may be, for example, before or during the operation.

  In the present embodiment, the moving image file is an image in which images are continuously shot. However, this is not a limitation. For example, if the image is taken so that the entire treatment site (head) is captured, for example, It may be created by shooting several times.

  In the present embodiment, the temporary recording area 30 is automatically deleted when the thumbnail display of the moving image file becomes possible in the image management program 50, but this is not a limitation. For example, It may not be deleted.

  The function of the customer data management program shown in the present embodiment is, for example, that the customer data management program is introduced into a server, and the function is transferred to a client computer (so-called ASP (Application Service Provider)) via a communication network. ) Can also be provided.

  “Temporary recording area 30”, “Movie file storage area 40” secured when a movie file is read from the recording medium 10 shown in the present embodiment, “Copy to movie file storage area 40” in step 400, “Create shortcut file” in step 301 and “Register a thumbnail image (still image) of a moving image file in the image management program 50” in step 501 are “a temporary recording area and a moving image file storage area in a recording device constituting the computer”. Image management that associates medical records with movie files by copying the movie file shot as a movie to the movie file storage area and creating a shortcut file for the movie file copied to the movie file storage area in the temporary recording area Videos copied by means to the movie file storage area A still image of Airu constitute a means or function "for taking through the shortcut file.

  The “rename file name” in step 300 shown in the present embodiment is “recorded on the file itself when the moving image file is created when the moving image file of the captured moving image is copied to a recording device constituting the computer. The means or function for rewriting the file name with the date and time displayed by using the date and time information displayed is configured.

  The terms and expressions used in this specification are merely explanatory and are not limiting at all, and exclude terms and expressions equivalent to the features described in this specification and parts thereof. There is no intention to do. It goes without saying that various modifications are possible within the scope of the technical idea of the present invention.

BRIEF DESCRIPTION OF THE DRAWINGS Concept explanatory drawing which shows the structure of one Embodiment of the customer data management system which concerns on this invention. Explanatory drawing which shows the initial screen of the customer data management program displayed on the output device of a computer. Explanatory drawing which shows the state before the image after treatment is taken in on the medical chart screen produced for every customer's visit. The flowchart which shows the process sequence in a customer data management system. Explanatory drawing which shows the state which selects the image stored on a medical chart screen. Explanatory drawing which shows the state which put the image on the medical chart screen shown in FIG.

Explanation of symbols

K customer 1 digital camera 10 recording medium 2 computer 20 slot 21 customer data management program 30 temporary recording area 40 moving image file storage area 50 image management program 6 initial screen 60, 61, 62, 63, 64 menu 65 date change button 66 end button 7 Medical Record Screen 70 Name Input Field 71 Visit Date Input Field 72 Customer Code Input Field 73 Store Sales Item Input Field 74 Technical Point Input Field 75 Free Memo Input Field 76 Hair Movie Input Field 760 Movie Import Button 761 Play Button 77 Hair Movie Input Column

Claims (7)

A customer data management method using a computer that creates a chart for each customer and records customer data including an image of a treatment place,
It is characterized in that a state including all of the treatment sites before, during, or after treatment is photographed as a movie, and the movie can be reproduced on a screen related to or in the chart.
Customer data management method. Characterized by allowing the video to be stopped during playback,
The customer data management method according to claim 1. A recording device constituting the computer is provided with a temporary recording area and a moving image file storage area, and a moving image file shot as a moving image is copied to the moving image file storage area, and a shortcut file to the moving image file is temporarily recorded. The image management means that creates and associates the chart with the movie file captures the still image of the movie file copied to the movie file storage area via the shortcut file, and selects the still image displayed by the image management means The video corresponding to the selected still image can be played in the chart or on the screen related to the chart.
The customer data management method according to claim 1 or 2. When copying a movie file of a recorded movie to a recording device that constitutes a computer, the file name indicates the date and time using the date and time information recorded in the file itself when the movie file was created. It is characterized in that it can be rewritten as
The customer data management method according to claim 1, 2 or 3. A customer data management system that creates a medical record for each customer and records customer data including images of treatment areas,
A computer capable of storing the medical record as electronic information;
Movie shooting means capable of shooting movies,
With
Using the above moving image photographing means, a moving image in which a state including all the treatment points before, during or after the treatment is photographed can be reproduced on a screen related to or in the medical record. And
Customer data management system. The computer provides a temporary recording area and a moving image file storage area in the recording device constituting the computer, and copies a moving image file shot as a moving image to the moving image file storage area and a shortcut file to the moving image file copied to the moving image file storage area. Is created in the temporary recording area, and the image management means for associating the chart with the moving picture file has means or a function for taking in the still picture of the moving picture file copied to the moving picture file storage area via the shortcut file. It is configured as follows,
The customer data management system according to claim 5. When copying a video file of a shot video to a recording device that constitutes the computer, the computer uses the date and time information recorded in the file itself when the video file is created, and sets the file name. It is configured to have a means or function for rewriting the displayed date and time,
The customer data management system according to claim 5 or 6.

Images