JP2005032127A - History information preprocessing apparatus, history information processing apparatus, and method therefor and program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a history information preprocessing apparatus, a history information processing apparatus, and a method and a program therefor which realize the efficient analysis processing of history information acquired from a plurality of devices and the reduction of a processing burden. <P>SOLUTION: The history information preprocessing apparatus has; a history information acquisition part for acquiring history information relating to a history of processing in each of the plurality of devices; a temporary storage part for temporarily holding history information acquired by the history information acquisition part; and a preprocessing part for performing prescribed preprocessing of history information held in the temporary storage part prior to analysis of the held history information. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

  The present invention relates to a history information preprocessing device, a history information processing device, and a method and program for analyzing history information acquired from a plurality of devices.

  2. Description of the Related Art Conventionally, systems for managing history information related to processing histories in a plurality of devices have been provided (see, for example, Patent Documents 1 and 2).

In the above prior art, history information related to the history of processing for documents is collected by the collection module S, and the collected history information is analyzed by the history information analysis unit R, thereby extracting related information and business sequences between documents. (See FIG. 9). In addition, information related to the analysis result of the history information is accumulated in the analysis result storage unit K, and the information requested by the user can be obtained by presenting the user with documents and business sequences related to the document currently displayed on the browser or the like. It can be traced by operating the browser.
JP 2000-172696 A (page 4-8, FIG. 1) JP 2000-99373 A (page 3-6, FIG. 2)

  However, when the above prior art is applied to a plurality of users (that is, to analysis of processing history in a plurality of devices) (see FIG. 10), each of the plurality of devices used by the plurality of users. It is necessary to obtain history information and analyze it. In this case, the following problems occur.

  (1) The plurality of collection modules S1 to Sn corresponding to each of the plurality of users transmit history information to the history information analysis unit R via the network. Therefore, there may be a time lag in the arrival of history information due to a difference in communication environment between the respective collection modules S1 to Sn and the history information analysis unit R. However, in order for the history information analysis unit R to analyze history information, the history information needs to be arranged in time series. When not arranged in time series, it is necessary to acquire the past analysis result from the analysis result storage unit K in which the analysis result of the history information is accumulated, and to analyze the history information including the past analysis result. There are problems in terms of efficiency and processing burden.

  (2) A plurality of collection modules S1 to Sn corresponding to a plurality of users each have a buffer for temporarily storing history information, and history information stored for a certain period of time is stored in the buffer. In the case of a configuration for transmission to the information analysis unit R, the history information received by the history information analysis unit R may not be history information at the time of reception, but may be past history information. ) The same problem occurs.

  The present invention was made in order to solve the above-described problems, and a history information preprocessing device capable of realizing the efficiency of analysis processing of history information acquired from a plurality of devices and the reduction of processing load, It is an object of the present invention to provide a history information processing apparatus, and a method and program thereof.

  In order to solve the above-described problem, a history information preprocessing device according to the present invention includes a history information acquisition unit that acquires history information related to processing history in each of a plurality of devices, and history information acquired by the history information acquisition unit. A temporary storage unit that temporarily stores the history information, and a pre-processing unit that performs a predetermined pre-processing on the history information stored in the temporary storage unit prior to analysis of the stored history information. It is what.

  A history information processing apparatus according to the present invention includes the history information preprocessing device as described above, and includes a history information analysis unit that analyzes history information subjected to the predetermined preprocessing. Is.

  As described in detail above, according to the present invention, a history information pre-processing device, a history information processing device, and a history information processing device that can realize the efficiency of analysis processing of history information acquired from a plurality of devices and the reduction of processing load, And a method and a program thereof.

  Embodiments of the present invention will be described below with reference to the drawings.

  FIG. 1 is a conceptual diagram of the configuration of the present embodiment, and FIG. 2 is a functional block diagram for explaining the configuration of the present embodiment.

  Each of the client terminals C1 to Cn can communicate with the history information processing devices J and J ′, and can communicate with each other between the history information processing device J and the history information processing device J ′. . The client terminals C1 to Cn all have the same configuration. Further, the history information processing apparatus J and the history information processing apparatus J ′ have the same configuration.

  The history information processing device J is arranged on the network, and stores and analyzes history information acquired from client terminals C1 to Cn described later. The history information preprocessing device M, the history information analysis unit R, the analysis result A storage unit K, a scheduler L, and a history information storage unit H are provided.

  The history information pre-processing device M temporarily holds history information transmitted from client terminals C1 to Cn and history information processing device J ′, which will be described later, and sort processing, filter processing, copy processing, transmission processing, and history. Discard information. The history information preprocessing device M includes a history information acquisition unit 11, a temporary storage unit 12, a sort processing unit 13, a filter processing unit 14, an information copy unit 15, an information transmission unit 16, an accumulation period setting unit 17, an information discarding unit 18, and A filter setting unit 19 is provided.

  The sort processing unit 13, the filter processing unit 14, the information copy unit 15, the information transmission unit 16, the accumulation period setting unit 17, the information discarding unit 18, and the filter setting unit 19 constitute a preprocessing unit.

  The history information acquisition unit 11 receives and acquires history information transmitted from the client terminals C1 to Cn and the collection modules S1 'to Sn' via the history information processing device J '. The temporary storage unit 12 is a database that temporarily holds the history information acquired by the history information acquisition unit 11. The sort processing unit 13 sorts the history information held in the temporary storage unit 12. The filter processing unit 14 filters the history information held in the temporary storage unit 12. The information copying unit 15 copies history information held in the temporary storage unit 12. The information transmission unit 16 performs transmission processing of history information stored in the temporary storage unit 12. Of course, history information can also be transmitted to the history information processing apparatus J ′ by the information transmitting unit 16. The accumulation period setting unit 17 is used to set a period for holding information for a certain period of history information held in the temporary storage unit 12. The information discarding unit 18 discards the history information held in the temporary storage unit 12 that has been held for a predetermined period or longer (for example, the history occurrence date is a predetermined period or more before the date and time when analysis is to be performed). If there is, discard it.) The filter setting unit 19 sets a filtering condition for performing the filter processing in the filter processing unit 14.

  Next, the history information analysis unit R acquires the history information temporarily stored in the temporary storage unit 12, analyzes the history information, and stores the analysis result in the analysis result storage unit K.

  The analysis result storage unit K stores the analysis result obtained by analyzing the history information. An example of the analysis result stored in FIG. 4 is shown.

  The scheduler L manages the start / end of processing in the history information preprocessing device M and the history information analysis unit R based on a predetermined time setting.

  The history information storage unit H stores history information that has been subjected to sort processing / filter processing by the history information preprocessing device M.

  The client terminal C1 is a terminal on which a user operates a document (processing related to a document is performed), and includes a collection module S1, a history analysis result display unit 26, a history information analysis unit 27, an analysis result storage unit 28, and history information storage. The unit 29 and the scheduler 2a are included. Here, the collection module S1 includes a history collection unit 21, a temporary storage unit 22, a history transmission unit 23, a filter processing unit 24, and a filter setting unit 25.

  The collection module S1 is a software module incorporated in each client terminal, detects an application operation event by the user, collects information on the accessed document, and transmits it to the history information processing apparatus J and the like. FIG. 3 shows an example of document information to be transmitted.

  The history collection unit 21 detects application operation events performed by the user and collects information (history information) of accessed documents. The temporary storage unit 22 is a database for temporarily storing document history information collected by the history collection unit 21 in order to transmit the history information to the history information processing apparatus J. The history transmission unit 23 transmits history information collected by the history collection unit 21 and history information temporarily accumulated in the temporary storage unit 22 to the history information processing apparatus J. The filter processing unit 24 filters the history information accumulated in the temporary storage unit 22. The filter setting unit 25 is for setting the filtering conditions of the filter processing in the filter processing unit 24.

  Subsequently, the history analysis result display unit 26 acquires information on the analysis result from the analysis result storage unit K and the analysis result storage unit K arranged in the history information processing apparatus J in the client terminal C1, and displays a display unit (not shown). To display.

  The history information analysis unit 27 acquires history information from the temporary storage unit 22 on the client terminal C1, analyzes the history, and stores the analysis result in the analysis result storage unit 28. An example of the analysis result is shown in FIG.

  The history information storage unit 29 is a database for storing history information.

  The scheduler 2a manages the start / end of processing in the history information analysis unit 27 based on a predetermined time setting.

  In the above configuration, history information is transmitted from the collection module arranged in each of the plurality of client terminals C1 to Cn to the history information processing apparatus via the network. The temporary storage unit in the history information processing apparatus has a role of temporarily collecting and holding the transmitted history information.

  As described above, the history information preprocessing device according to the present embodiment temporarily stores the history information acquired by the history information acquisition unit and the history information acquisition unit that acquires the history information related to the processing history in each of the plurality of devices. And a pre-processing unit that performs predetermined pre-processing on the history information stored in the temporary storage unit prior to analysis of the stored history information.

  Furthermore, in the present embodiment, a history information preprocessing device as described above is provided, and a history information processing device having a history information analysis unit that analyzes history information subjected to predetermined preprocessing is configured.

  In this embodiment, the history information acquisition unit, the temporary storage unit, and the preprocessing unit are arranged in both the history information processing apparatus and the client terminal. However, the present invention is not limited to this. Instead, it goes without saying that the same effect can be obtained by a configuration in which the history information acquisition unit, the temporary storage unit, and the preprocessing unit are arranged only on the history information processing apparatus side.

  Here, the history information analysis unit R, the history information storage unit H, and the scheduler L are arranged in the history information processing apparatus J. However, the present invention is not limited to this, and at least one of these is provided outside the apparatus. It can also be set as the structure to arrange.

  FIG. 3 is a diagram illustrating an example of history information relating to processing histories for documents in a plurality of client terminals. Details of the history information will be described below.

  The history occurrence date and time and the history transmission date and time mean the date and time when access to the document occurred in the client terminal and the date and time when the history occurred at this date and time was transmitted. The operation content means the content of the operation performed on the document by the user at the client terminal. Types of operation contents include Open, Save, Delete, Print, Send (mail transmission), and the like.

  Next, the user name means user information for identifying the user who has operated the document on the client terminal.

  A document means information for identifying a document that has been investigated. For example, if the target document is a Web document, it means a URL; if it is a shared file in the OS, it means a network path including the OS server name, shared name, path name, and file name; To do.

  The document title means a document title obtained from the application when the user operates the document on the client terminal.

  The page means which page of the document the user has operated. If the operation target is the entire document, this field is empty.

  The transmission / output destination means transmission destination or output destination information that is a history of document transmission / output operations performed by the user at the client terminal. For example, when the content of the operation is a print operation, it means the name of the printer that performed the print operation, and when it is transmitted by e-mail, it means the user name included in the e-mail destination.

  FIG. 4 is a diagram illustrating the contents of analysis results obtained by analyzing history information. This analysis result is stored in the analysis result storage unit. Details of the analysis result will be described below.

  First, the document corresponds to an identifier for identifying the target document, and is described by the same method as the document described in the explanation of FIG.

  A page means a target page number when the operation target is not the entire document but a part of the document page. If the operation target is the entire document, this field is empty.

  The number of accesses means the number of accesses that have occurred to a document or document page to be analyzed.

  The reference document means a document that is referred to when creating / updating a document to be analyzed or a document page. The number of times of reference means the number of times that a reference document has been referred to in the creation / update.

  A derived document means a document created / updated by referring to a document to be analyzed or a document page. The number of times of reference means the number of times that a document or a document page to be analyzed is referred to in the creation / update.

  The simultaneous use document means a document that is frequently used at the same time when an access is made to a document to be analyzed or a document page.

  Next, a history information preprocessing method and a history information processing method according to the present embodiment will be described. In the following description using the flowchart, the flow of processing in the client terminal C1 and the history information processing apparatus J is mainly described. However, the present invention is not limited to this, and the client terminals C2 to Cn and the history information processing apparatus J are not limited thereto. It goes without saying that the same processing can be performed in 'etc.

  FIG. 5 shows a flow of history information collection processing in the client terminal C1. The history information generated in the client terminal C1 is transmitted to the history information processing apparatus J every time an operation event occurs, or transmitted to the history information processing apparatus J after being temporarily stored in the temporary storage unit 22. (See FIG. 6).

  First, the collection module S1 incorporated in the client terminal C1 detects a user application operation event and starts processing (S11).

  Next, the collection module S1 collects document information such as a file name, page number, title, and operation content from the application according to the detected event (S12).

  Subsequently, it is confirmed whether or not the filter setting is in a mode for directly transmitting history information to the history information processing apparatus J (S13). If the mode is to directly transmit to the history information processing apparatus J (S13, Yes), the collected document information is transmitted to the history information processing apparatus J as history information (S14).

  On the other hand, when it is in a mode in which it is not directly transmitted to the server but temporarily stored in the temporary storage unit 22 (No in S13), the collected document information is stored in the temporary storage unit 22 as history information. The process ends (S15).

  FIG. 6 shows a flow of processing for transmitting history information temporarily stored in the temporary storage unit 22 in the client terminal C1.

  First, it is determined whether the history information temporarily stored in the temporary storage unit 22 is transmitted to the history information processing apparatus J (S21).

  When an instruction to transmit is issued (S21, Yes), the filter setting set by the filter setting unit 25 is confirmed, and the filter processing unit 24 performs the filter processing (S22).

  On the other hand, if no instruction to send has been issued (S21, No), this process ends.

  After confirming the filter setting and performing filter processing in the filter processing unit 24 (S22), the history information subjected to the filter processing is transmitted to the history information processing apparatus J (S23).

  FIG. 7 is a flowchart showing a flow of processing in the history information preprocessing device M in the history information processing device J.

  First, the history information acquisition unit 11 detects reception of history information transmitted from each client terminal (S31). That is, the history information is acquired by the history information acquisition unit 11 (history information acquisition step).

  The history information acquisition unit 11 temporarily stores the acquired history information in the temporary storage unit 12 (temporary storage step) (S32).

  The scheduler L determines whether or not it is time to start processing (preprocessing) by the preprocessing unit of the history information temporarily stored in the temporary storage unit 12 (S33). Here, the preprocessing means sorter processing, filter processing, information copy processing, information transmission processing, information destruction, and the like.

  When it is time to start the preprocessing (S33, Yes), the process proceeds to the next processing (S34) (preprocessing step).

  On the other hand, when it is not time to start the preprocessing (S33, No), this processing ends.

  If it is time to start the pre-processing (S33, Yes), it is determined whether or not it is set to perform the sorter processing (S34). If it is set to perform the sorter process (S34, Yes), the sorter process is performed (S35). The sorter process means, for example, that history information is sorted in chronological order based on the history occurrence date and time or the history transmission date and time shown in FIG.

  On the other hand, if it is not set to perform the sorter process (S34, No), the process proceeds to the next process (S36).

  Next, it is determined whether or not the setting is to perform filtering processing (S36). If it is set to perform filter processing (S36, Yes), filtering processing is performed (S37). The filtering process is, for example, a process in which “document” and “document title” shown in FIG. 3 are omitted so as not to be subjected to the history analysis process. Of course, in addition to this, it is possible to perform filtering based on a server name, a URL, a time zone in which history information is not desired to be collected, a database name, a mail sender / creator, and the like.

  On the other hand, if it is not set to perform the filtering process (S36, No), the process proceeds to the next process (S38).

  Subsequently, it is determined whether or not the history information copy processing is set (S38). If it is set to perform the copy process (S38, Yes), the copy process for copying the history information held in the temporary storage unit to a predetermined document is performed (S39). On the other hand, if it is not set to perform the copy process (S38, No), the process proceeds to the next process (S3a).

  Next, it is determined whether or not it is set to perform history information transmission processing (S3a). If the transmission processing is set to be performed (S3a, Yes), the history information stored in the temporary storage unit 12 is transmitted (S3b). On the other hand, when the transmission process is not set (S3a, No), the process proceeds to the next process (S3c).

  Then, the history information is stored in the history information storage unit H as a history information file (S3c).

  FIG. 8 is a flowchart showing a processing flow in the history information analysis unit R in the history information processing apparatus J.

  First, the scheduler L determines whether it is time to operate the history information analysis unit R (S41). If it is time to operate the history information analysis unit R (S41, Yes), history information analysis (history information analysis step) is performed by the history information analysis unit R (S42). On the other hand, when it is not the timing for operating the history information analysis unit R (S41, No), this process is terminated.

  In the history information analysis by the history information analysis unit R, the history information is analyzed using the information of the history information file stored in the history information storage unit H (S42).

  Then, the analysis result obtained by analyzing the history information is stored in the analysis result storage unit K (S43).

  As described above, the history information preprocessing method according to the present embodiment temporarily stores the history information acquired in the history information acquisition step and the history information acquisition step for acquiring history information related to the processing history in each of the plurality of devices. And a pre-processing step for performing predetermined pre-processing on the history information held in the temporary storage step prior to analysis of the held history information.

  Further, the history information processing method according to the present embodiment includes a history information acquisition step for acquiring history information related to processing history in each of a plurality of devices, and a temporary storage for temporarily storing the history information acquired by the history information acquisition step. A storage step, a preprocessing step for performing a predetermined pre-processing on the history information held in the temporary storage step prior to the analysis of the stored history information, and an analysis of the history information subjected to the predetermined pre-processing. And a history information analysis step.

  The history information preprocessing method and the history information processing method described above are realized by causing a CPU (not shown) disposed in the client terminal and the history information processing apparatus to execute the history information preprocessing program and the history information processing program. The These programs are stored in a storage unit such as a ROM (not shown) arranged in the client terminal and the history information processing apparatus.

  In this embodiment, the function for implementing the invention is recorded in advance in the apparatus. However, the present invention is not limited to this, and the same function may be downloaded from the network to the apparatus, and the same function is recorded. What is stored in the medium may be installed in the apparatus. The recording medium may be any form as long as the recording medium can store the program and can be read by the apparatus, such as a CD-ROM. Further, the function obtained by installing or downloading in advance may be realized in cooperation with an OS (operating system) or the like inside the apparatus.

  According to the configuration as described above, by providing a preprocessing unit between the history information acquisition unit and the history information analysis unit, it is possible to have variations in preprocessing such as sort processing, filter processing, and transmission processing. It becomes.

  Further, for example, it is possible to freely set the scheduling of the preprocessing and the history analysis processing. The processing in the history information analysis unit can be simplified, which can contribute to reducing the burden of the history information analysis processing. In this embodiment, the preprocessing unit and the history information analysis unit are arranged in the same device. However, by arranging these in separate devices, further load distribution can be achieved. Can be planned.

  Of course, it is possible to avoid a situation in which the history information analysis unit has to reuse the analysis result previously processed by performing the sort processing so that the pre-processing unit is in chronological order. .

  Conventionally, multiple collection modules send history information to the history information analysis unit every time an event such as a document operation occurs, so the history information analysis unit performs history analysis processing each time history information is sent. Therefore, the process becomes complicated, which hinders the efficiency of the process and the reduction of the processing load. According to the present invention, by temporarily storing the acquired history information in the temporary storage unit, it is possible to process the history information within a predetermined period of time and suppress the processing from becoming complicated. Can do.

  In addition, conventionally, when filtering rules for filter processing in a plurality of collection modules are to be unified in the entire system including a plurality of collection modules, it is necessary to specify the filtering rules in each client terminal or to share the filtering rules. . According to the present invention, it is possible to easily set a filtering rule as a system policy without performing troublesome settings as described above. Furthermore, even when history information is transmitted from another system, it is possible to hold a filtering policy unique to the receiving system.

It is a conceptual diagram of the structure of embodiment of this invention. It is a functional block diagram for demonstrating the structure of this Embodiment. It is a figure which shows an example of the information of the document to transmit. It is a figure which shows the analysis result of log | history information. It is a flowchart which shows the flow of the historical information collection process in a client terminal. It is a flowchart which shows the flow of the process which transmits the historical information temporarily hold | maintained at the temporary storage part in the client terminal. It is the flowchart which showed the flow of the process in a log | history information pre-processing apparatus. It is the flowchart which showed the processing flow in the log | history information analysis part in log | history information processing apparatus. It is a figure for demonstrating a prior art. It is a figure for demonstrating a prior art.

Explanation of symbols

C1-Cn client terminal, J, J 'history information processing device, M history information preprocessing device, R history information analysis unit, K analysis result storage unit, H scheduler, H history information storage unit.

Claims (14)

A history information acquisition unit for acquiring history information related to processing history in each of a plurality of devices;
A temporary storage unit that temporarily holds the history information acquired by the history information acquisition unit;
A history information pre-processing device, comprising: a pre-processing unit that performs predetermined pre-processing on history information held in the temporary storage unit prior to analysis of the held history information. In the history information preprocessing device according to claim 1,
The predetermined pre-processing is a historical information pre-processing device that discards historical information held in the temporary storage unit for a predetermined period or longer. In the history information preprocessing device according to claim 1,
The history information pre-processing device, wherein the predetermined pre-processing sorts history information held in the temporary storage unit. In the history information preprocessing device according to claim 1,
The predetermined pre-processing is a historical information pre-processing device that filters historical information held in the temporary storage unit. The history information pre-processing device according to claim 1 is provided,
A history information processing apparatus having a history information analysis unit that analyzes history information subjected to the predetermined preprocessing. A history information acquisition step for acquiring history information related to processing history in each of a plurality of devices;
A temporary storage step for temporarily holding the history information acquired by the history information acquisition step;
A history information pre-processing method comprising: a pre-processing step of performing a predetermined pre-processing on the history information held in the temporary storage step prior to analysis of the held history information. The history information preprocessing method according to claim 6,
The predetermined pre-processing is a historical information pre-processing method in which historical information retained for a predetermined period or longer in the temporary storage step is discarded. The history information preprocessing method according to claim 6,
The history information preprocessing method, wherein the predetermined preprocessing is to sort the history information held in the temporary storage step. The history information preprocessing method according to claim 6,
The history information preprocessing method, wherein the predetermined preprocessing is for filtering the history information held in the temporary storage step. A history information acquisition step for acquiring history information related to processing history in each of a plurality of devices;
A temporary storage step for temporarily holding the history information acquired by the history information acquisition step;
History information pre-processing for causing a computer to execute a history information pre-processing method comprising: a pre-processing step for performing predetermined pre-processing for the history information held in the temporary storage step prior to analysis of the held history information program. In the history information preprocessing program according to claim 10,
The history information preprocessing program in which the predetermined preprocessing discards history information retained for a predetermined period in the temporary storage step. In the history information preprocessing program according to claim 10,
The predetermined preprocessing is a history information preprocessing program for sorting the history information held in the temporary storage step. In the history information preprocessing program according to claim 10,
The history information preprocessing program for filtering the history information held in the temporary storage step in the predetermined preprocessing. A history information acquisition step for acquiring history information related to processing history in each of a plurality of devices;
A temporary storage step for temporarily holding the history information acquired by the history information acquisition step;
A pre-processing step for performing a predetermined pre-processing on the history information held in the temporary storage step prior to the analysis of the held history information;
A history information processing program for causing a computer to execute a history information processing method, comprising: a history information analysis step for analyzing history information on which the predetermined preprocessing has been performed.

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