JP2004318324A - Packed lunch reservation sales system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a packed lunch reservation sales system capable of automatically distributing a packed lunch delivered from a lunch center to each customer in exchange of a reservation ticket issued by a lunch ticket issuing machine. <P>SOLUTION: This packed lunch reservation sales system consists of: a lunch center terminal 1A provided in a lunch center 1; a lunch reservation ticket issuing machine 2A installed at a customer destination 2 and connected through a communication line 4 to the lunch center terminal 1A; and a lunch preservation warehouse 2B installed at the customer destination 2. The lunch preservation warehouse 2B is provided with a plurality of lunch storage chambers 62 equipped with a door 64 with a lock. The door 64 is unlocked by reading a lunch storage chamber number 46 recorded on a reservation ticket 46 issued by a lunch issuing machine when the reservation of lunch is completed by a reading device 68. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a box lunch reservation sales system in which a box lunch center engaged in catering for a box lunch receives a box lunch reservation from a box lunch reservation ticket vending machine installed in, for example, a school, a factory, an office, or the like through a communication line. The present invention relates to a configuration of a lunch box storage to be installed.
[0002]
[Prior art]
Conventionally, as a lunch box reservation sales method, the lunch center itself accepts orders from customers via communication means such as telephone, facsimile and e-mail, and makes reservations at the designated delivery destination at the designated time at the designated time The method of delivering a packed lunch is generally adopted.
[0003]
In addition, as a lunch box reservation sales system using a vending machine, the vending machine is equipped with a reservation ticket issuing device and a lunch box providing device, and the reservation ticket issuing device accepts a lunch box reservation and provides the purchaser with a reservation content. A system has been conventionally proposed in which a reservation ticket is issued in accordance with the above, a lunch box cooked in a cooking room is set in a lunch box providing device, and the set lunch box is provided to a purchaser in exchange for the reservation ticket. (For example, see Patent Document 1).
[0004]
[Patent Document 1]
JP-A-6-251227
[0005]
[Problems to be solved by the invention]
However, the method of receiving orders from customers by the lunch center itself is disadvantageous in that lunches tend to be costly because many facilities and personnel must be arranged at the lunch center to receive orders from customers. There is.
[0006]
On the other hand, according to a system for receiving reservations using a vending machine, the reception of reservations can be automated, so that inconveniences such as the case where a lunch box itself receives orders from customers can be solved. This type of system does not take into account the power management of the reservation ticket issuing device, and therefore cannot be applied to customers who have fixed meal times and holidays, such as schools, factories and offices. is there.
[0007]
In other words, vending machines are normally kept in operation for 24 hours, so there is no need for power management in principle, but for vending machines such as schools, factories, and offices, where meal times are set and there are holidays. When installing a lunch reservation ticket vending machine, it is necessary to manage the power management of the lunch reservation ticket vending machine according to mealtime and holidays in order to properly operate the system, and a system without such a power supply management means Not at all applicable.
[0008]
In addition, in vending machines for cigarettes and alcoholic beverages, power management for stopping the operation from 11:00 to 6:00 in the morning is performed by the owner of each vending machine. Unlike vending machines for cigarettes and alcoholic beverages, they do not belong to the seller of the product, but instead are installed at the customer's lunch box center. A lunch reservation ticket vending machine that must be commissioned is not practical.
[0009]
In order to eliminate such inconvenience, the applicant of the present application can automatically make a reservation for a lunch by using a lunch reservation ticket vending machine, and also automatically perform power management of the lunch reservation ticket vending machine. (Japanese Patent Application No. 2002-283429).
[0010]
However, the lunch reservation sales system proposed earlier by the applicant of the present application is provided with a means for automatically distributing a lunch delivered from a lunch center to each customer in exchange for a reservation ticket issued from a lunch reservation ticket vending machine. Lunch boxes delivered from the lunch box center must be put together in a designated delivery place, and the delivery of lunch boxes must be left to the customer's independence. It has been found that such inconveniences are likely to occur. It should be noted that such a disadvantage can be solved by employing a method of distributing the lunch delivered from the lunch center to a customer in exchange for the reservation ticket, by hiring a lunch delivery staff, but it is not only troublesome to secure personnel, but also Another inconvenience is that the cost of the lunch box is high because salary is paid to the distributor.
[0011]
The present invention has been made to solve the deficiencies of the prior art, and has an object to automatically replace each lunch box delivered from a lunch box center with a reservation ticket issued from a lunch reservation ticket vending machine to each customer. It is an object of the present invention to provide a lunch reservation sales system that can be distributed to a customer.
[0012]
[Means for Solving the Problems]
In order to achieve the above object, the present invention comprises a lunch box terminal provided at a lunch center, a lunch reservation ticket vending machine installed at a customer site and connected to the lunch center terminal via a communication line, A lunch box ticket vending machine transmits reservation information to the lunch box via the communication line, the lunch box prepares a lunch box based on the transmitted reservation information, and delivers the prepared lunch box to the customer. A lunch reservation sales system, wherein a plurality of lunch storage rooms each having a door with a lock that can be individually locked and unlocked are provided in the main body, and unlocking of the locked door completes the reservation of the lunch. A lunch storage room number recorded on a reservation ticket issued by the lunch reservation ticket vending machine at times is read by a reading device, and the read lunch storage room number is stored in advance in the lock opening and closing processing device. Turn Lunch storage box which is performed by comparing that a configuration that includes the customer site.
[0013]
With this configuration, the lunch box corresponding to the lunch box storage number is stored by causing the reading device to read the lunch box storage room number recorded on the reservation ticket issued by the lunch reservation ticket vending machine when the lunch box reservation is completed. Since only the lunch storage room can be selectively unlocked, the reserved lunch can be automatically and reliably distributed to each customer without the intervention of a distributor. Therefore, the person in charge of distribution can be omitted, the trouble of personnel management can be eliminated, and the cost of the lunch box can be prevented.
[0014]
Further, in order to achieve the above object, in the present invention, the lunch reservation reservation system has a configuration in which the lunch storage room number reading device and the lock open / close processing device are provided in the lunch storage.
[0015]
The lunch box storage number reading device and the lock opening / closing device can be attached to the lunch box storage or can be attached to the lunch reservation ticket vending machine, but when these devices are attached to the lunch reservation ticket vending machine Since the lunch reservation ticket vending machine has to perform the lunch reservation processing and the lunch distribution processing, it becomes difficult to efficiently perform the lunch distribution processing. On the other hand, if the lunch box storage number reading device and the lock opening / closing device are attached to the lunch box storage, the lunch box storage only needs to perform the reserved lunch box distribution process. It can be done efficiently.
[0016]
Further, according to the present invention, in order to achieve the above object, in the lunch reservation sales system having the above configuration, the lunch reservation ticket vending machine and the lunch storage are connected via a communication line, and the lunch storage room number is set to the lock. To the open / close processing device.
[0017]
The reservation information transmitted from the lunch reservation ticket vending machine to the lunch center can include a lunch storage room number indicating which lunch storage room in the lunch storage is stored. Therefore, if the lunch box ticket vending machine and the lunch box storage are connected via a communication line and the lunch box storage room number is transferred to the lock opening / closing processing device provided in the lunch box storage, the lunch box is stored in the lunch box storage. Since there is no need to provide a storage room number input device, the system configuration can be simplified and the cost can be reduced.
[0018]
According to the present invention, in order to achieve the above object, in the lunch reservation reservation system having the above-mentioned configuration, the lunch box storage is provided with an input device for the lunch box storage room number.
[0019]
In this way, if the lunch storage is provided with the input device of the lunch storage room number, the lunch storage room number can be set regardless of the reservation information, so that the degree of freedom in storing the lunch in each of the lunch storage rooms is reduced. It is possible to facilitate the storage of the bento in the bento storage by the delivery staff.
[0020]
According to the present invention, in order to achieve the above object, in the lunch reservation sales system having the above-mentioned configuration, the lunch box reservation ticket vending machine is provided with the lunch box storage room number reading device and the lock opening / closing device, and the locked lunch box is provided. The door is unlocked by a signal transmitted from the lunch reservation ticket vending machine.
[0021]
As described above, when the lunch box storage number reading device and the lock open / close processing device are provided in the lunch reservation ticket vending machine, the lunch reservation device and the lunch distribution device are provided in the lunch reservation ticket vending machine. Since they can be integrated, the system configuration can be simplified and the cost can be reduced.
[0022]
According to the present invention, in order to achieve the above object, in the lunch reservation reservation system having the above configuration, an indicator lamp is attached to the door, and after the lunch box storage room number is read by the reading device, the unlocked lock is unlocked. The display lamp of the provided door blinks.
[0023]
As described above, when the display lamp blinks when the door is unlocked, the customer can visually check the storage location of the lunch box that he has reserved, so that the lunch box can be smoothly removed from the lunch box storage room. The system can be operated smoothly.
[0024]
According to the present invention, in order to achieve the above object, in the lunch reservation sales system having the above configuration, the door is individually opened and closed by opening and closing the entirety of the plurality of bento storage rooms. And a small door that opens and closes, and the small door is installed on the large door.
[0025]
In this way, if a large door that opens and closes the entire lunch box is provided, the delivery staff can store lunch boxes in the lunch box with the large door open. The operation can be made more efficient as compared with the case where the lunch box is stored in the lunch box storage box while opening and closing the provided small door, and the burden on the delivery staff can be reduced. Further, when the small door is installed on the large door, it is not necessary to arrange the small door and the large door in two layers, so that the size of the lunch storage can be reduced.
[0026]
According to the present invention, in order to achieve the above object, in the lunch reservation reservation system having the above-mentioned configuration, an electric device including the lunch box storage number reading device and the lock opening / closing device on the inner surface of the large door is integrated. It was configured to be placed.
[0027]
As described above, when the required electric devices are collectively arranged on the inner surface of the large door, water is less likely to be applied to the electric devices when cleaning the lunch box storage room, so that the electric devices are less likely to fail, and the lunch box storage Durability and reliability can be improved.
[0028]
Further, in order to achieve the above object, in the present invention, in the lunch reservation reservation system, the bottom plate of the lunch box is configured to be detachable from the main body.
[0029]
In this way, when the bottom plate of the lunch box is configured to be detachable from the main body, the lunch box including the bottom plate can be easily cleaned, so that the lunch box can always be kept clean. In addition, since the size of the lunch box can be changed as needed by attaching and detaching the bottom plate, it is possible to store various kinds of foods with different sizes such as lunch boxes, bowls, bottles, etc. Can be enhanced.
[0030]
Further, in order to achieve the above object, the present invention has a configuration in which a box-shaped space not having the door is provided in a part of the main body in the lunch reservation reservation system having the above configuration.
[0031]
When a box-shaped space having no door is provided in a part of the main body in this manner, for example, a warming container packed with a rice pack can be stored in the space, so that hot rice can be provided to customers. Can improve the quality of lunches provided. In addition, if the collection box of the finished lunch box is stored in the space, the collection of the lunch box can be efficiently performed, so that the environmental preservation and the resource reuse can be efficiently performed. it can.
[0032]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, an embodiment of a lunch reservation sales system according to the present invention will be described with reference to the drawings.
[0033]
As shown in FIG. 1, the lunch reservation sales system of this example includes a lunch center terminal 1A provided in a lunch center 1, a lunch reservation ticket vending machine 2A and a lunch storage 2B provided in a customer 2; 3 and a communication line 4 for connecting these terminals 1A, a lunch reservation ticket vending machine 2A, a lunch storage 2B, and the management center facility 3A. The lunch center 1 and the customer 2 may each be one or more.
[0034]
The lunch center 1 has a cooking section and a delivery section. The cooking section prepares and packs a lunch box reserved through a lunch reservation ticket vending machine 2A, and the delivery section prepares and packs a lunch box by the cooking section. Is delivered to the customer where the lunch reservation ticket vending machine 2A and the lunch box storage 2B are installed, and stored and stored in the lunch box storage 2B. Note that the delivery section may be an organization attached to the lunch center 1 or an organization that undertakes delivery of lunches by contract with the lunch center 1.
[0035]
The bento center 1 sets menu information and schedule information in accordance with the sales plan and changes the above information in accordance with the change of the sales plan through the bento center terminal 1A and the communication line 4 to the bento reservation ticket vending machine 2A. Do. The change of the menu information is performed, for example, when the lunch set in the lunch reservation ticket vending machine 2A cannot be sold due to lack of stock or the like, and the change of the schedule information is performed, for example, when a class is closed due to an influenza epidemic. Done. As described above, if the lunch box center 1 can change not only the menu information and the schedule information for the reservation ticket vending machine 2A but also each of the information, the changed lunch box sales plan can be changed. Since the lunch reservation ticket vending machine 2A can be operated according to the sales plan, there is no inconsistency in the display of menu information in the lunch reservation ticket vending machine 2A and the power management of the lunch reservation ticket vending machine 2A. Can be built. The lunch center terminal 1A can include a facsimile in addition to the computer terminal.
[0036]
As shown in FIG. 2, the menu information 10 includes an identification code ID1 of the menu information 10, a date 11, pictures of lunches 12a to 12e for accepting reservations, names 13a to 13e of lunches, and prices 14a of lunches. To 14e, and identification codes ID2 to ID6 of each lunch box. In the example of FIG. 2, a plurality of types of lunches, namely, “Makunouchi lunch”, “Chinese lunch”, “daily lunch”, “curry rice”, and “gyudon”, with photos 12a to 12e and names 13a to 13e, Although the prices 14a to 14e are included, the menu information 10 does not necessarily include a plurality of types of lunches, and only one type of lunch can be included in the menu information 10. The menu information 10 can include not only menus for the current day but also menus for a plurality of days, for example, one week or one month. As described above, if the menu information 10 includes menus for a plurality of days, the lunch center 1 can set menu information for a plurality of days in the lunch reservation ticket vending machine 2A by one setting operation. The operation of the sales system can be made convenient.
[0037]
As shown in FIG. 3, the schedule information 20 includes operation schedule data 21 for setting the turning-on time and the shut-off time of the main power supply of the lunch reservation ticket vending machine 2A, and the start time and end of reservation sales by the lunch reservation ticket vending machine 2A. And reservation schedule data 22 for setting the time. The operation schedule data 21 includes a date 21a, a start time 21b, a stop time 21c, and a holiday flag 21d. The reservation schedule data 22 includes a reservation start date and time 22a, a reservation end date and time 22b, and a menu. It is composed of the identification code ID1 of the information 10 and the identification codes ID2 to ID6 of the lunch box.
[0038]
FIG. 4 shows the operation schedule management and reservation schedule of the lunch reservation ticket vending machine 2A on normal days (for example, from Monday to Friday), half holidays (for example, Saturday), and holidays (for example, Sunday and holidays) performed based on the schedule information 20. An example of management will be described.
[0039]
In operation of the lunch reservation ticket vending machine 2A, on a normal day, the main power supply of the lunch reservation ticket vending machine 2A is turned on at 7:00, and the main power supply of the lunch reservation ticket vending machine 2A is turned off at 18:00. For a half-holiday, the main power of the lunch reservation ticket vending machine 2A is turned on at 7:00, and the main power of the lunch reservation ticket vending machine 2A is turned off at 15:00. Further, on holidays, the main power supply is kept off all day. That is, on a holiday, a holiday flag 21d is set in the schedule information 20, and the data of the start time 21b and the stop time 21c are invalidated. Accordingly, the operation schedule of the lunch reservation ticket vending machine 2A from 7:00 to 18:00 on a normal day is the operation schedule 1, the operation schedule of the lunch reservation ticket vending machine 2A from 7:00 to 15:00 on a half-day holiday is the operation schedule 2, and the holiday schedule is The operation schedule (all day stop) of the lunch reservation ticket vending machine 2A is set as the operation schedule 3, and by combining these operation schedules, the operation management of the lunch reservation ticket vending machine 2A on a daily, weekly, or monthly basis can be performed. .
[0040]
On the other hand, for lunch sales by the lunch box ticket vending machine 2A, on normal days, reservation sales for the day are received between 7:30 and 9 o'clock, and reservation sales for the next day are received between 13:00 and 18:00. I do. For a half-holiday, only reservation sales for the day are accepted between 7:30 and 9:00. Furthermore, on holidays, lunch box reservations are not made all day. Therefore, the reservation sale schedule performed between 7:30 and 9:00 on a normal day is the reservation schedule 1, and the reservation sale schedule performed from 13:00 on the day before the half-hollow day to 9:00 on the half-hollow day is the reservation schedule 2. The schedule of the reservation sale performed from 13:00 of the half-holiday of the day before the holiday to 9:00 of the normal day after the holiday is referred to as the reservation schedule 3, and by combining these reservation schedules, the daily and weekly unit Alternatively, the reservation management of the lunch reservation ticket vending machine 2A on a monthly basis can be performed.
[0041]
Thus, the operation schedule data 21 for setting the turning-on time and the cut-off time of the main power supply of the lunch reservation ticket vending machine 2A in the schedule information 20 and the start time and end time of the reservation sales by the lunch reservation ticket vending machine 2A are set. When the reservation schedule data 22 is included, power management of the lunch reservation ticket vending machine can be performed on a daily, weekly, and monthly basis, so that the operation of the lunch reservation sales system in the lunch center 1 and the customer 2 is convenient. Can be something.
[0042]
As shown in FIG. 5, the lunch reservation ticket vending machine 2A includes a communication module 31 connected to the management center facility 3A via the communication line 4, the menu information 10 and the schedule information 20 transmitted from the lunch center terminal 1A, Storage unit 32 for storing the type information and quantity information of the lunch box, the identification code of the lunch reservation ticket vending machine 2A, the display of the menu information 10 transmitted from the lunch center terminal 1A, and the reception of the reservation input by the user. , A cash processing unit 34 and a card processing unit 35 that settle the reserved lunch, a ticket issuing unit 36 that issues a reservation ticket in which the details of the reservation are described to the user who made the reservation, and a lunch box A power management unit 37 for performing power management of the lunch reservation ticket vending machine 2A based on the schedule information 20 transmitted from the center terminal 1A, a screen switching unit 38, Consists controller 39 which controls each part of the al, for example, is installed schools, factories, any client sites 2 such as offices and hospitals.
[0043]
The display / input unit 33 includes, for example, a display device with a touch panel. The display device displays a screen including a photo showing the contents of a lunch box to be reserved and sold on the day and a price. Then, when the user touches a desired lunch display position, a signal from the touch panel is input to the control unit 39, and reservation of the lunch is accepted. The lunch reservation ticket vending machine 2A of the present example displays a screen including a photo showing the contents of the lunch to be reserved for sale on the day and the price on the display / input unit 33, so that the customer checks the details and the price of the lunch. A desired lunch can be reserved, and unintended reservation of a lunch can be prevented.
[0044]
The screen switching unit 38 is configured by, for example, a switch device, and displays a screen representing the menu information 10 displayed on the display / input unit 33 by a lunch attribute, for example, by lunch box center, menu classification, price range, or calorie. Switch by range. As described above, when the screen switching unit 38 is provided, it is possible to easily narrow down the bento to be reserved, so that the selection of the bento by the customer can be made easily and variously. Use can be made convenient.
[0045]
The money processing unit 34 includes a cash input port and a change discharge port (not shown). The cash input port includes a bill input port and a coin input port. On the other hand, the card processing unit 35 has a slot for a credit card and / or a slot for a prepaid card. In this way, if the lunch reservation ticket vending machine 2A is provided with the cash processing unit 34, it is not necessary to register a user in advance or purchase a card, and anyone can use the lunch reservation ticket vending machine 2A. Use of the sales system can be made convenient. Further, if the lunch box reservation ticket vending machine 2A is provided with the card processing unit 35, it is possible to make a reservation purchase of a lunch box even when there is no cash on hand, so that the use of the lunch box reservation sales system can be made convenient. .
[0046]
When a lunch is reserved by operating the display / input unit 33, the control unit 39, as shown in FIG. 6, the type information 41 of the reserved lunch, the quantity information 42 of the reserved lunch, and the reserved lunch. The reservation information 40 including the lunch center information 43 that provides the lunch box and the delivery destination information 44 of the reserved lunch box is transmitted to the management center facility 3A via the communication module 31 and the communication line 4 as needed. The type of the reserved lunch can be specified by the identification code ID2 to ID6 of each lunch attached to the menu information 10, and the lunch box providing the reserved lunch is identified by the identification code of the menu information 10. It can be specified by ID1. Further, the delivery destination of the reserved lunch can be specified by the identification code of the lunch reservation ticket vending machine 2A stored in the storage unit 32. Also, the lunch box delivery destination information 44 includes a lunch box number 45, which is the number of a lunch box provided in the lunch box 2B described below.
[0047]
As shown in FIG. 7, the ticket issuing unit 36 issues a reservation ticket 46 in which information including the type information 41 of the reserved lunch, the quantity information 42 of the reserved lunch and the lunch box number 45 is described. As the reservation ticket 46, a printing paper, a magnetic card, an IC card, or the like can be used, and the information is described in the form of a barcode or electronic data according to the type of the reservation ticket 46.
[0048]
As shown in FIGS. 8A and 8B, the lunch storage 2B has a box-shaped main body 61 of a required size and a plurality of boxes formed by partitioning an upper space of the main body 61. , A large door 63 that opens and closes the entirety of the lunch box 62, a small door 64 that is provided on the large door 63 and individually opens and closes each lunch box 62, and a lower space 65 of the main body 61. A lock 66 (see FIG. 9) composed of an electromagnetic lock mechanism is provided between the large door 63 and the small door 64. A lock 67 such as a cylinder lock is provided between the main body 61 and the large door 63. Further, on the inner surface of the large door 63, as shown in FIGS. 8 (b) and 9, an electric device including a reading device 68 for reading the lunch box storage room number 45 written on the reservation ticket 46 and an opening / closing processing device 69 for the lock is provided. A device 70 is installed, and an insertion port 71 of the reservation ticket 46 is opened in a portion corresponding to the reading device 68 on the front surface of the large door 63, as shown in FIG. As shown in FIG. 8A, a display lamp 72 that is driven when the lock 66 is unlocked, for example, blinks, is provided on the front surface of each small door 64.
[0049]
The lunch prepared by the lunch center 1 is delivered by a delivery person and stored in the lunch storage 2b. In this case, the delivery person opens the lock 67 provided between the main body 61 and the large door 63 with the key carried, and according to the reservation information (see FIG. 6) transmitted to the lunch center 1, the lunch storage 2b. A predetermined lunch is stored in each of the lunch storage chambers 62. As for the lunch box in which the side dish and the rice are put in separate containers, as shown in FIG. 10, the heat retaining container 73 containing the rice pack can be stored in the lower space 65 of the lunch box storage 2b. When the rice pack is stored in the lower space 65 of the bento storage 2b in a state where the rice pack is placed in the heat retaining container 73, hot rice can be provided to the customer, and the quality of the provided lunch can be improved. In addition, if the collection box of the finished lunch box is stored in the lower space 65, the collection of the lunch box can be efficiently performed, and the conservation of the environment and the reuse of resources can be efficiently performed. Can be.
[0050]
The lunch box storage 2B and the lunch reservation ticket vending machine 2A are connected via a communication line, and the lock opening / closing processing device 69 provided in the electric device 70 stores the lunch box transferred from the lunch reservation ticket vending machine 2A. The room number 45 is stored. When the reservation ticket 46 is inserted into the insertion slot 71, the electric device 65 reads the lunch box storage room number 45 written on the reservation ticket 46 with the reading device 68, and stores the lunch box read by the reading device 68. The room number 45 and the lunch box room number 45 transferred from the lunch reservation ticket vending machine 2A are collated by the lock opening / closing processing device 69, and the lunch box storage corresponding to the lunch box room number 45 matched by the lock open / close processing device 69. The unlock signal of the lock 66 provided in the chamber 62 and the drive signal of the display lamp 72 are output. By blinking the display lamp 72, the customer can easily know the storage room for the lunch box he has reserved, and can open the small door 64 to take out the lunch box.
[0051]
The management center 3 is a person who performs system management of the lunch reservation sales system according to the present invention. As shown in FIG. 1, the lunch center 1 is connected to the management center equipment 3A via the management center equipment 3A provided in the management center 3. The menu information 10 and the schedule information 20 are transmitted to the lunch reservation ticket vending machine 2A, and the lunch reservation ticket vending machine 2A transmits the reservation information 10 via the management center equipment 3A provided in the management center 3 to the lunch center terminal 1A. Send to
[0052]
As shown in FIG. 11, the management center equipment 3A receives the database 51 and the reservation information 40 transmitted from the lunch reservation ticket vending machine 2A via the communication line 4, stores it in the database 51, and stores the lunch center terminal. A lunch box reservation communication program 52 for transmitting the reservation information 40 to the lunch box center terminal 1A based on various types of information stored in the database 51; The reservation sales number monitoring and reporting program 54 monitors the change in the number of reservation sales from the various information stored in the database 51 and reports the change to the lunch center terminal 1A, and monitors the start of reservation sales from the various information stored in the database 51. A reservation sale start monitoring report program 55 for reporting to the lunch box terminal 1A A job scheduler 56 for controlling the start and stop of the programs 4, 55, a mail transmission program 57 for transmitting the transmission data output from the programs 52, 53, 54, 55 to the lunch center terminal 1A, It comprises a facsimile transmission management program 58 and a facsimile transmission program 59 for transmitting the transmission data output from 52, 53, 54, 55 to the lunch center terminal 1A by facsimile. In the management center facility 3A, a web site dedicated to the lunch center accessible by the bento center 1 is opened. Each lunch box center 1 activates a web browser of the lunch center terminal 1A, and thereby the management center facility is opened. You can access the website dedicated to the lunch box center established in 3A.
[0053]
As shown in FIG. 12, the database 51 includes a lunch box-specific list 51a including a menu list of lunches, which are products, and a delivery destination (customer destination) list handled by the lunch box center 1, a menu information 10, a schedule information 20, Delivery destination information including the reservation information 40 and the status information of the lunch reservation ticket vending machine 2A is stored.
[0054]
The lunch reservation communication program 52 includes a reservation confirmation data notification program 52a for communicating the confirmed reservation information 40, and a change in the state of the lunch reservation ticket vending machine 2A, such as running out of change and a shortage of remaining roll paper for the reservation ticket. , And a failure occurrence notification program 52c for notifying the occurrence of a failure such as a failure of the lunch reservation ticket vending machine 2A or a system down, and the lunch center 1 and the management center 3 It can respond to status changes and failures.
[0055]
The reservation sales number total notification program 53 totals the reservation information 40 transmitted from the lunch reservation ticket vending machine 2A, and receives order information including at least the number of lunches reserved for each lunch center 1 and at least delivery of the reserved lunches. The delivery information including the destination is created, the order information is transmitted to a lunch box terminal (for example, e-mail) installed in the cooking department of the lunch center 1, and the delivery information is installed in the delivery department of the lunch center 1. To the selected lunch box terminal (for example, facsimile). As a result, required information can be smoothly and reliably transmitted to required departments, so that the operation of the lunch reservation sales system can be made convenient.
[0056]
The reservation sales number monitoring report program 54 monitors the reservation information 40 that changes every moment within the reservation reception time set in the lunch reservation ticket vending machine 2A, and at regular intervals or in response to a command from the lunch center terminal 1A. The reservation information 40 is transmitted from time to time to the lunch center terminal 1A. Also, at a predetermined time after the elapse of the reservation reception time set in the lunch reservation ticket vending machine 2A, the reservation information 40 at the time when the reservation reception time has elapsed is transmitted to the lunch center terminal 1A. As described above, when the reservation information 40 is transmitted to the bento center terminal 1A at regular intervals or at any time in response to a command from the bento center terminal 1A, the bento center 1 makes a reservation status of the bento at any time before and during preparation of the bento preparation. Can be known, so that the required number of lunches can be prepared smoothly. In addition, when the reservation information 40 at the time when the reservation reception time has elapsed is transmitted to the lunch center terminal 1A at a predetermined time after the reservation reception time has elapsed, the lunch box center 1 can surely confirm the final lunch reservation status before starting the lunch preparation. Since it is possible to know, it is possible to reliably prepare the required number of lunches.
[0057]
Further, the reservation sales quantity monitoring report program 54 compiles the reservation information 40 transmitted from the lunch reservation ticket vending machine 2A, and makes a reservation by the lunch reservation ticket vending machine 2A using, for example, a logistic function based on a change over time in the number of lunch orders. The lunch order prediction value at the sales end time is calculated, and the calculated order prediction value is transmitted to the lunch center terminal 1A before the end time of the reservation sale by the lunch reservation ticket vending machine 2A. In this way, the management center equipment 3A calculates the predicted order value of the lunch at the end time of the reservation sale by the lunch reservation ticket vending machine 2A, and calculates the calculated order prediction value before the end time of the reservation sale by the lunch reservation ticket vending machine 2A. When the lunch box terminal 1A transmits to the lunch box terminal 1A, the lunch box center 1 can easily and accurately predict the final lunch box reservation number on the day, so that the required number of lunch boxes can be prepared without waste and the lunch box reservation can be made. The reliability of the sales system can be improved.
[0058]
Hereinafter, a procedure for setting the menu information 10 and the schedule information 20 in the lunch box reservation sales system configured as described above will be described with reference to FIG.
[0059]
When the lunch center 1 inputs the menu information 10 and the schedule information 20 on the screen of the dedicated website established in the management center terminal 3A and transmits them to the management center facility 3A (step S-1), the management center facility 3A Is received (step S-2), and completion of reception is displayed on the screen of the dedicated website (step S-3). In addition, the management center facility 3A that has received the menu information 10 and the schedule information 20 transmitted from the bento center terminal 1A transmits all applicable information to the bento ticket vending machine 2A (step S-4). The lunch reservation ticket vending machine 2A stores the information in the storage unit 32. Next, the management center equipment 3A waits until all the corresponding information is transmitted to the lunch reservation ticket vending machine 2A (step S-5), and then sets or changes the menu information 10 and the schedule information 20 to the lunch center terminal 1A. It transmits (step S-6).
[0060]
Next, the operation flow of the lunch reservation sales system configured as described above will be described with reference to FIG. 14, taking the operation on a normal day as an example.
[0061]
At the customer site 2, the main power supply of the lunch reservation ticket vending machine 2A is turned on at 7:00, and a lunch for the day is reserved from 7:30 to 9:00. At 9 o'clock, the lunch reservation ticket vending machine 2A cancels the lunch reservation for the day, and the management center facility 3A totals the reservation information 40 transmitted from the lunch reservation ticket vending machine 2A and transmits it to the lunch box center terminal 1A as order information and delivery information. I do. The cooking department of the lunch box center 1 prepares a lunch box by 10:30 based on the order information, and the delivery section of the lunch box center 1 delivers the lunch box to the predetermined delivery destination 2 by 12:00 based on the delivery information. I do. The deliverer who has delivered the lunch to the predetermined delivery destination 2 collects cash from the cash processing unit 5 of the lunch reservation ticket vending machine 2A and brings it back to the lunch center 1 or stops at a financial institution and transfers it to the account of the lunch center 1. If the delivery department is a full-time delivery company that undertakes delivery of lunches based on a contract with the lunch box center 1, the cash collected by the delivery company should be returned to the delivery company to which the delivery company belongs or dropped in at a financial institution. It is also possible to adopt a method in which the money is transferred to the account of the delivery company, and then the money is remitted from the delivery company to the lunch box center. Furthermore, even when a dedicated collection company that collects cash from the lunch reservation ticket vending machine 2A is used, cash can be collected in the same manner as when using a delivery company. In addition, the deliverer replenishes change and replenishes reservation ticket roll paper in response to the state change notification transmitted from the management center facility 3A when the lunch is delivered. At the customer 2, a lunch reservation ticket vending machine 2A reserves a lunch for the next day from 13:00 to 18:00 after the end of the meal time, and the main power supply of the lunch reservation ticket vending machine 2A is shut off at 18:00. In addition, the menu information and the schedule information can be changed from the lunch center terminal 1A at any time. Further, when a failure such as a failure of the lunch reservation ticket vending machine 2A or a system down occurs, the management center 3 performs the failure occurrence notification output from the management center facility 3A as needed.
[0062]
The lunch reservation sales system according to the present embodiment allows the reading device to read the lunch storage room number recorded on the reservation ticket 46 issued from the lunch reservation ticket vending machine 2A when the lunch reservation is completed, so that only the required lunch storage room 62 is read. With the lunch box storage 2B that can be selectively unlocked, the reserved lunch box can be automatically and reliably delivered to each customer without the intervention of a delivery clerk, and the trouble of personnel management can be eliminated. In addition, it is possible to prevent the cost of the lunch box from being high.
[0063]
In addition, the lunch box reservation sales system of this example has the reading device 68 of the lunch box storage room number 45 and the opening / closing processing device 69 of the lock 66 attached to the lunch box storage 2B, so that the lunch box storage 2B distributes the reserved lunch. Only the processing needs to be performed, and the processing for distributing the lunch can be efficiently performed.
[0064]
Also, in the lunch reservation sales system of the present example, since the electric device 70 including the reading device 68 of the lunch storage room number 45 and the opening and closing processing device 69 of the lock 66 is collectively arranged on the inner surface of the large door 63, the lunch storage room Water is hardly applied to the electric device 70 at the time of cleaning of 62, the failure of the electric device 70 can be prevented, and the durability and reliability of the lunch box storage 2B can be improved.
[0065]
In addition, the lunch reservation sales system of this example connects the lunch storage 2B and the lunch reservation ticket vending machine 2A via a communication line, and connects the lunch reservation ticket vending machine 2A to the lock opening / closing processing device 69 provided in the electric device 70. Since the lunch box number 45 at the time of reservation is transferred, there is no need to provide an input device for the lunch box number 45 in the lunch box 2B, and the system configuration can be simplified and the cost can be reduced.
[0066]
In addition, the lunch reservation sales system of this example blinks the display lamp 72 when the small door 64 is unlocked, so that the customer can visually check the storage location of the lunch box he has reserved, and It is possible to smoothly take out the lunch box from the storage room 62, and to operate the system smoothly.
[0067]
Further, the lunch reservation sales system of this example includes a large door 63 that opens and closes the whole of the lunch storage chamber 62 in the lunch storage 2B, and the delivery person opens the lunch 63 to the lunch storage 2B with the large door 63 opened. Since the storing operation can be performed, the operation can be made more efficient as compared with the case where the storing operation of the bento in the bento storage 2B is performed while opening and closing the small door 64 provided for each of the bento storage chambers 62. Thus, the burden on the delivery staff can be reduced. In addition, since the small door 64 is installed on the large door 63, it is not necessary to arrange the large door 63 and the small door 64 in two layers, and the size of the lunch box storage 2B can be reduced.
[0068]
In the lunch reservation reservation system according to the embodiment, the reading device 68 for the lunch box number 45 and the opening / closing device 69 for the lock 66 are installed in the lunch box 2B, but the gist of the present invention is as follows. However, the present invention is not limited thereto, and the devices 68 and 69 may be provided in the lunch reservation ticket vending machine 2A, and the small door 64 may be unlocked by a signal transmitted from the lunch reservation ticket vending machine 2A. By doing so, the device for lunch reservation processing and the device for lunch distribution processing can be integrated in the lunch reservation ticket vending machine 2A, so that the system configuration can be simplified and the cost can be reduced. .
[0069]
In the lunch reservation sales system according to the embodiment, the lunch reservation room number 45 at the time of reservation is transmitted from the lunch reservation ticket vending machine 2A to the opening and closing processing device 69 of the lock 66 installed in the lunch storage 2B. The gist of the present invention is not limited to this, and the lunch box storage 2B may be provided with an input device for the lunch box number 45. In this way, since the delivery person can set the lunch box number 45 regardless of the reservation information, the degree of freedom in storing the lunch box in each lunch box 62 can be increased, and the lunch box by the delivery person can be improved. Storage of the lunch box in the storage can be facilitated.
[0070]
Further, in the lunch reservation sales system according to the embodiment, each lunch storage chamber 62 is formed in a fixed shape, but the gist of the present invention is not limited to this, and the lunch storage chamber 62 is not limited to this. Can be configured to be detachable from the main body 61. In this way, the lunch box 62 including the bottom plate can be easily cleaned, the lunch box 2B can be kept clean at all times, and the size of the lunch box 62 can be appropriately adjusted by attaching and detaching the bottom plate. Since it can be changed, it is possible to store various kinds of foods and drinks having different sizes such as lunch boxes, bowls, bottles, etc., and it is possible to enhance the practicality of the lunch box storage.
[0071]
Furthermore, in the lunch reservation sales system according to the embodiment, the lunch storage 2B is not provided with any cleaning equipment, but the gist of the present invention is not limited to this, and the lunch storage chamber 62 is not limited thereto. A steam cleaning device or the like may be provided for cleaning the device.
[0072]
【The invention's effect】
As described above, according to the present invention, a lunch box reservation sale provided with a lunch box center terminal provided at a lunch box center and a lunch box reservation ticket vending machine installed at a customer and connected to the lunch box center terminal via a communication line. The system reads the reservation information recorded on the reservation ticket issued from the lunch reservation ticket vending machine installed at the customer's place with a reading device, thereby unlocking the lock provided in each lunch box storage room and opening the lunch box. Is provided, so that the reserved lunch can be automatically and reliably distributed to each customer without the intervention of a distributor, eliminating the need for personnel management and increasing the cost of the lunch. Can be prevented.
[Brief description of the drawings]
FIG. 1 is a system configuration diagram of a lunch reservation sales system according to an embodiment.
FIG. 2 is a table showing a configuration of menu information.
FIG. 3 is a table showing a configuration of schedule information.
FIG. 4 is a table showing an example of operation schedule management and reservation schedule management of a lunch reservation ticket vending machine.
FIG. 5 is a configuration diagram of a lunch reservation ticket vending machine.
FIG. 6 is a table showing a configuration of reservation information.
FIG. 7 is a configuration diagram of a reservation ticket.
FIG. 8 is a perspective view showing a configuration of a lunch storage.
FIG. 9 is a block diagram illustrating a configuration of an electric device.
FIG. 10 is a perspective view of a lunch storage box showing a storage state of the rice pack thermal storage container.
FIG. 11 is a configuration diagram of a management center facility.
FIG. 12 is a table showing the configuration of a database.
FIG. 13 is a flowchart showing a procedure for setting menu information and schedule information.
FIG. 14 is a flowchart showing an operation flow of the lunch reservation sales system on a normal day.
[Explanation of symbols]
1 Lunch Center
1A Lunch center terminal
2 Customer (delivery destination)
2A lunch reservation ticket vending machine
2B lunch storage
3 management center
3A management center equipment
4 Communication line
10 Menu information
20 Schedule information
45 Lunch storage room number
46 reservation ticket
61 end
62 Lunch storage room
63 large door
64 small door
65 Lower space
66,67 locks
68 Reader
69 Opening and closing processing equipment
72 Indicator lamp

Claims (10)

A lunch center terminal provided at a lunch center, and a lunch reservation ticket vending machine installed at a customer site and connected to the lunch center terminal via a communication line, wherein the lunch reservation ticket vending machine is connected to the lunch box via the communication line. A lunch box reservation sales system that transmits reservation information to a lunch center and prepares a lunch box based on the transmitted reservation information, and delivers the prepared lunch box to the customer.
A plurality of lunch storage rooms with doors with locks that can be individually locked and unlocked are provided in the main body, and the unlocking of the locked doors is issued from the lunch reservation ticket vending machine when lunch box reservation is completed. This is performed by reading the lunch box number recorded on the reservation ticket to be read by the reading device, and comparing the read lunch box number with the lunch box number stored in advance in the lock open / close processing device. A lunch reservation sales system, wherein a lunch storage is provided at the customer. The lunch box reservation sales system according to claim 1, wherein the lunch box storage number includes a reading device of the lunch box storage room number and an opening / closing processing device of the lock. The lunch reservation ticket sales system according to claim 2, wherein the lunch reservation ticket vending machine and the lunch storage are connected via a communication line, and the lunch storage room number is transferred to the lock opening / closing processing device. . The lunch box reservation sales system according to claim 2, wherein the lunch box storage is provided with an input device for the lunch box storage room number. The lunch box storage number reading device and the lock open / close processing device are provided in the lunch reservation ticket vending machine, and the locked door is unlocked by a signal transmitted from the lunch reservation ticket vending machine. The lunch reservation sales system according to claim 1, wherein The lunch box according to claim 1, wherein an indicator lamp is attached to the door, and the indicator lamp of the door provided with a lock to be unlocked blinks after the lunch box number is read by the reading device. Reservation sales system. The door is constituted by a large door that opens and closes the whole of the plurality of lunch storage rooms and a small door that individually opens and closes each of the plurality of lunch storage rooms, and the small door is installed on the large door. The lunch reservation sales system according to claim 1, wherein The lunch box reservation sales system according to claim 7, wherein an electric device including a reading device of the lunch box storage room number and an opening / closing device of the lock is centrally arranged on the inner surface of the large door. The lunch reservation reservation system according to claim 1, wherein a bottom plate of the lunch box is detachably attached to the main body. The lunch box reservation sales system according to claim 1, wherein a box-shaped space without the door is provided in a part of the main body.

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