JP2004303101A - Administrative service integrating system and method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an administrative service integrating system and method accurately enhancing efficiency of functions of each administrative service, and capable of flexibly adding/modifying administrative services. <P>SOLUTION: The administrative service integrating system integrates an administrative service group by using service processes and handled items in regard to service functions of a variety of administrative services as an interface. It has a process integrating means for integrating the service process into a common process by rereading legal procedures in regard to a plurality of service processes, and an item integrating means for integrating each handled item for the service functions into a common item by rereading legal characters in regard to a plurality of handled items. <P>COPYRIGHT: (C)2005,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to an administrative business integration system and an administrative business integration method, and can be applied to a system and a method for integrating administrative business groups in order to integrate various administrative businesses.
[0002]
[Prior art]
2. Description of the Related Art Conventionally, government agencies such as the national government and local governments have established systems for each administrative task, and as a result, have many diverse and specialized systems. Therefore, it is desired to integrate these components to promote efficiency of the system and to easily maintain flexibility between the systems.
[0003]
[Problems to be solved by the invention]
However, the above-described conventional technology has the following problems.
(1) Prioritizing the coordination of each system with a communication network, etc. was not given from the viewpoint of the government office as a whole, so it could not be said that the original goals of efficiency and flexibility were properly achieved.
(2) Since various systems have different interfaces, new systems may be added on an ad hoc basis with the start of a new administrative operation, or the administrative law in charge may be revised and partially modified for each system. Then, gradually, the interface needs to be remodeled greatly, and the remodeling contents are greatly different each time, and there is a possibility that it takes more time and cost than expected.
[0004]
The present invention has been made in view of the above circumstances, and an object of the present invention is to provide an administrative business integration system and method in which the functions of each administrative business can be accurately performed efficiently, and in which the administrative business can be added or modified flexibly. And
[0005]
[Means for Solving the Problems]
In order to achieve the above object, the administrative business integration system according to claim 1 is an administrative business integration system that integrates administrative business groups by using business processes and processing items related to business functions as interfaces for various administrative businesses,
Process integration means for integrating the business process into a common process by replacing legal procedures for a plurality of business processes,
An item integrating means for integrating each processing item for the business function into a common item for a common process by rewriting the legal character for a plurality of processing items.
[0006]
According to the first aspect of the present invention, when reconstructing various administrative operations, each business process is integrated into the process commonization process by the process integration means based on the interpretation of the legal procedure for each business function; Then, each processing item is integrated into the common item by the item integrating means based on the interpretation of the legal character. Thereby, since each processing item is processed as a common item in the common process, it can be accurately integrated based on the function of each administrative task, and the administrative task can be flexibly matched with the common process.
[0007]
According to a second aspect of the present invention, in the administrative business integration system according to the first aspect, the process integration means includes a process dictionary for mutually converting a legal procedure of a business process and a procedure of a common process. It is characterized by having.
[0008]
According to the second aspect of the present invention, since the legal procedure is converted by the process dictionary, a new business process can be added and the business process can be modified by changing the conversion contents of the process dictionary.
[0009]
According to a third aspect of the present invention, there is provided an administrative business integration system according to the first or second aspect, wherein a business process and a common process are defined in a file.
[0010]
According to the third aspect of the present invention, the business process and the common process are surely converted by the file as the interface, so that the system can be easily added or modified.
[0011]
According to a fourth aspect of the present invention, in the administrative business integration system according to any one of the first to third aspects, the item integration means mutually associates a legal character of the processing item with a character of the common item. It has an item dictionary to be converted.
[0012]
According to the fourth aspect of the invention, since the legal character is converted by the item dictionary, a new processing item can be added and the processing item can be remodeled by changing the conversion contents of the item dictionary.
[0013]
According to a fifth aspect of the present invention, there is provided an administrative service integration system according to any one of the first to fourth aspects, wherein a task item and a common item are defined in a file.
[0014]
According to the fifth aspect of the present invention, the work items and the common items are reliably converted by the file as the interface, so that the system can be easily added or modified.
[0015]
The administrative business integration method according to claim 6, which is an administrative business integration method for integrating administrative business groups by using business processes and processing items related to business functions as interfaces for various administrative businesses,
A process integration step of integrating the business process into a common process by replacing legal procedures for a plurality of business processes;
An item integration step of integrating each processing item for the business function into a common item by replacing legal characteristics of a plurality of processing items.
[0016]
In the invention according to claim 6, when reconstructing various administrative tasks, each business process is integrated into the process commonization process in the process integration step based on the interpretation of the legal procedure for each business function, and In the item integration step, each processing item is integrated into a common item based on the interpretation of the legal character. Thereby, since each processing item is processed as a common item in the common process, it can be accurately integrated based on the function of each administrative task, and the administrative task can be flexibly matched with the common process.
[0017]
According to a seventh aspect of the present invention, in the administrative business integration method according to the sixth aspect, the process integration step includes a process dictionary for mutually converting a legal process of a business process and a procedure of a common process. It is characterized by having.
[0018]
In the invention described in claim 7, since the legal procedure is converted by the process dictionary, a new business process can be added and the business process can be modified by changing the conversion contents of the process dictionary.
[0019]
An administrative business integration method according to an eighth aspect is characterized in that, in the invention according to the sixth or seventh aspect, a business process and a common process are defined in a file.
[0020]
According to the invention described in claim 8, as the interface, the business process and the common process are surely converted by the file, so that the system can be easily added or modified.
[0021]
According to a ninth aspect of the present invention, in the administrative business integration method according to any one of the sixth to eighth aspects, in the item integration step, the legal character of the processing item and the character of the common item are mutually recognized. It has an item dictionary to be converted.
[0022]
According to the ninth aspect of the present invention, since the legal character is converted by the item dictionary, a new processing item can be added and the processing item can be modified by changing the conversion contents of the item dictionary.
[0023]
In the administrative business integration method according to claim 10, in the invention according to any one of claims 6 to 9, the item integration step is performed when a business function of the item can be verified by a common item. Characterized items are fixed.
[0024]
According to the tenth aspect of the present invention, as the interface, the business items and the common items are surely converted by the file, so that the system can be easily added or modified.
[0025]
A program described in claim 11 is a program for causing a computer to execute the administrative business integration method according to any one of claims 6 to 10.
[0026]
According to the eleventh aspect, the computer can execute the administrative business integration method according to any one of the sixth to tenth aspects.
[0027]
A recording medium according to claim 12, wherein a program for causing a computer to execute the administrative business integration method according to any one of claims 6 to 10 is recorded. Medium.
[0028]
According to the twelfth aspect of the present invention, it is possible to cause a computer to execute the administrative business integration method according to any one of the sixth to tenth aspects.
[0029]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, embodiments of the present invention will be described with reference to the drawings.
FIG. 1 is a diagram for explaining an example of a schematic configuration of the administrative service integration system according to the present embodiment.
The present system 10 includes a process integration unit 20 that integrates a plurality of business processes related to business functions into a common process when integrating a group of administrative businesses by reconstructing various administrative businesses, and a process in a plurality of business processes. And item integration means 30 for integrating items into common items. By replacing business processes and processing items, it is possible to construct a system in which accurate efficiency and flexibility are guaranteed from the viewpoint of the entire business. The process integration means 20 and the item integration means 30 are executed by a computer as software algorithms. Further, through a telecommunication line (not shown), information on business processes and processing items can be received from databases such as government offices, and information on common processes and common items can be transmitted.
[0030]
The process integration means 20 integrates the business processes into a common process by a process conversion function 21 for rewriting legal procedures for a plurality of business processes and a process definition function 22 for defining each business process on an interface. . Further, it has a process inheritance function 23 for transferring the defined common process and business process. The process conversion function 21 organizes business processes, and the process definition function 22 organizes common processes and process conversion information into business process files 26, common process files 27, or process dictionaries 28, each of which is described as electronic data. . The legal procedures include specific procedures and names such as an application procedure, and the legal characteristics include specific items and names described in application information and the like.
[0031]
The item integration means 30 uses the item conversion function 31 for rewriting the legal character for a plurality of processing items and the item definition function 32 for defining each business item on the interface, thereby sharing each processing item for the business function. Integrated into the item. Further, it has an item inheritance function 23 for transferring the defined common items and business items. The item conversion function 21 organizes business items, and the item definition function 22 organizes common items and item conversion information in a business item file 36, a common item file 37, or an item dictionary 38, which is described as electronic data. .
[0032]
FIG. 2 and FIG. 3 are diagrams schematically illustrating an example of a legal procedure regarding administrative work to be integrated.
In the administrative operation A shown in FIG. 2, application processing (operational process) for predetermined procedures of residents is performed at the counter of the government office, and the application information is accumulated in the database of the government office. Next, the application department performs the accreditation work by the department in charge, and the accreditation information is also stored in the database.After that, the payment decision work is performed to accumulate the payment information, the payment notice work is performed to accumulate the payment information, We carry out processing affairs. In the administrative work B shown in FIG. 3, the application work, the certification work work, the payment decision work, the payment notice work, and the payment processing work are respectively a report work, an examination work, a payment decision work, a payment notice work, and a payment work work. ing.
[0033]
Of these, the application affairs are substantially the same as the notification affairs, except for the legal procedure and the legal nature of the application information. Can be integrated as That is, the business process file 26, the common process file 27, the process dictionary 28, the business item file 36, the common item file 37, and the item dictionary 38 are organized by each function.
[0034]
Subsequently, the common process and the business process are transferred to the certification office or the examination office by the process inheritance function 23, and the common item and the business item are also transferred by the item inheritance function 33. Further, the process dictionary 28 or the item dictionary 38 may be transferred to the corresponding part by the functions 23 and 33 as needed. When these deliveries are completed, the same processing is repeated for new business processes and new business items. Similarly, the payment notice affairs and the payment processing affairs are integrated with the payment notice affairs and the payment processing affairs, respectively, and the files 26 to 28 and 36 to 38 are organized. However, the legal affairs, payment decision affairs, examination affairs, and benefit deciding affairs differ not only in the legal nature of each procedure, such as legal procedures and certification information, but also in terms of other procedures and work items. Therefore, it may be complicated by common use. Therefore, it is possible to connect to the existing system and mix and use the common system.
[0035]
【The invention's effect】
As described above, according to the administrative business integration system according to the first aspect, the functions of each administrative business are accurately converted and streamlined, and the common administrative part and the existing part are mixed to flexibly administer the administrative function. It is possible to provide an administrative business integration system capable of expanding and remodeling business.
[0036]
According to the administrative business integration system according to the second aspect, it is possible to obtain the same effect as the invention according to the first aspect, and if the conversion contents of the process dictionary are changed, a new business process can be obtained. Can be easily added and business processes can be easily modified.
[0037]
According to the administrative business integration system according to the third aspect, it is possible to obtain the same effect as the invention according to the first or second aspect, and, as an interface, the business process and the commonality by using a file. Processes are reliably converted, making it easy to add or modify systems.
[0038]
According to the administrative business integration system according to the fourth aspect, it is possible to obtain the same effect as the invention according to any one of the first to third aspects, and to change the conversion contents of the item dictionary. Then, new processing items can be added in an easily understood manner, and the processing items can be easily modified.
[0039]
According to the administrative business integration system according to the fifth aspect, the same effects as those of the invention according to any one of the first to fourth aspects can be obtained. In addition, common items can be reliably converted, and expansion and remodeling of the system can be easily performed.
[0040]
According to the administrative business integration method described in claim 6, the functions of each administrative business can be accurately converted and made more efficient, and the administrative business can be flexibly added or remodeled by mixing the common part and the existing part. It can provide a simple method of integrating administrative services.
[0041]
According to the administrative business integration method according to the seventh aspect, the same effect as the invention according to the sixth aspect can be obtained, and if the conversion contents of the process dictionary are changed, a new business process can be obtained. Can be easily added and business processes can be easily modified.
[0042]
According to the administrative business integration method according to the eighth aspect, it is possible to obtain the same effect as the invention according to the sixth or seventh aspect, as well as the business process and the standardization using a file as an interface. Processes are reliably converted, making it easy to add or modify systems.
[0043]
According to the administrative business integration method according to the ninth aspect, it is possible to obtain the same effect as the invention according to any one of the sixth to eighth aspects, and to change the conversion contents of the item dictionary. Then, new processing items can be added in an easily understood manner, and the processing items can be easily modified.
[0044]
According to the administrative business integration method according to the tenth aspect, it is possible to obtain the same effect as the invention according to any one of the sixth to ninth aspects. In addition, common items can be reliably converted, and expansion and remodeling of the system can be easily performed.
[0045]
According to the program described in claim 11, the administrative business integration method according to any one of claims 6 to 10 can be executed by a computer.
[0046]
According to the recording medium of the twelfth aspect, the administrative business integration method according to any one of the sixth to tenth aspects can be executed by a computer.
[Brief description of the drawings]
FIG. 1 is a diagram illustrating a schematic configuration of an administrative work integration system according to an embodiment of the present invention.
FIG. 2 is a diagram schematically illustrating an example of a legal procedure regarding administrative work to be reconstructed.
FIG. 3 is a diagram schematically illustrating another example of a legal procedure regarding administrative work to be reconstructed.
FIG. 4 is a diagram schematically illustrating an example of a legal procedure regarding administrative affairs after integration according to the embodiment of the present invention.
[Explanation of symbols]
DESCRIPTION OF SYMBOLS 10 Administrative business integration system 20 Process integration means 21 Process conversion function 22 Process definition function 23 Process inheritance function 26 Business process file 27 Common process file 28 Process dictionary 30 Item integration means 31 Item conversion function 32 Item definition function 33 Item inheritance function 36 Business item file 37 Common item file 38 Item dictionary

Claims (12)

An administrative work integration system that integrates administrative work groups by using business processes and processing items related to business functions as interfaces for various administrative work,
Process integration means for integrating the business process into a common process by replacing legal procedures for a plurality of business processes,
Administrative work characterized by having an item integration means for integrating each processing item for the business function into a common item for a common process by replacing the legal character with respect to a plurality of processing items. Integrated system. 2. The administrative work integration system according to claim 1, wherein the process integration means includes a process dictionary for mutually converting a legal procedure of a business process and a procedure of a common process. The administrative business integration system according to claim 1, wherein the process integration unit defines a business process and a common process in a file. 4. The administrative system according to claim 1, wherein the item integration unit has an item dictionary for mutually converting a legal character of a processing item and a character of a common item. 5. Business integration system. The administrative task integration system according to any one of claims 1 to 4, wherein the item integration unit defines a task item and a common item in a file. An administrative work integration method for integrating administrative work groups by using business processes and processing items related to business functions as interfaces for various administrative work,
A process integration step of integrating the business process into a common process by replacing legal procedures for a plurality of business processes;
And an item integration step of integrating each processing item for the business function into a common item by replacing legal characteristics of a plurality of processing items. 7. The administrative work integration method according to claim 6, wherein the process integration step includes a process dictionary for mutually converting a legal procedure of a business process and a procedure of a common process. 8. The administrative business integration method according to claim 6, wherein the process integration step defines a business process and a common process in a file. 9. The administrative system according to claim 6, wherein the item integration step includes an item dictionary for mutually converting a legal character of the processing item and a character of the common item. Business integration method. 10. The administrative business integration method according to claim 6, wherein the item integration step defines a business item and a common item in a file. A program for causing a computer to execute the administrative business integration method according to any one of claims 6 to 10. A computer-readable recording medium on which a program for causing a computer to execute the administrative business integration method according to any one of claims 6 to 10 is recorded.

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