JP2004265210A - Computer readable recording medium for supporting qms certification acquisition in iso, and qms certification acquiring method of iso using the same medium - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To make documents pass a QMS certification examination in an ISO, for example, in about 45 days after the start of preparation (the time of a step). <P>SOLUTION: A computer readable recording medium for supporting QMS certification acquisition in ISO is provided with an initial information storing part 007 in which information associated with ISO specifications in a specific business is recorded, and an evidence storing part 008 in which data associated with an evidence, etc., recorded by using a slip form are recorded. Also, a computer 003 is made to function as a calling/display means for calling document relevant information arbitrarily designated from the initial information storing part 007 and the evidence storing part 008 according to the click of a mouse 009 of an input part and for displaying the document relevant information on a display part 006, and as an output means for printing the document relevant information displayed at the display part 006. <P>COPYRIGHT: (C)2004,JPO&NCIPI

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a computer-readable recording medium for supporting acquisition of ISO QMS certification, and a method of acquiring ISO QMS certification using the medium.
[0002]
[Prior art]
If a particular business entity is to be accredited by the ISO Quality Management System (QMS), it requires extremely specialized knowledge and a large number of unfamiliar documents. Therefore, usually, while consulting with experts in ISO standards, prepare documents on the requirements of ISO, reconsider the consistency between the contents of the documents and the actual operation in the business, and In such a case, it is requested that a document conforming to the requirements of the ISO standard be prepared, for example, by modifying the prepared document required by the ISO. Then, when this state is reached, the QMS is authenticated by undergoing an on-site examination by an examination body.
[0003]
However, in order to fully comply with the requirements of the ISO standard, it takes a year and a half by experts with ISO standards and about three technical personnel involved in the specific business. In general, not only the labor of the person in charge of the specific business, but also that of an expert who gives advice is extremely heavy.
As a means for solving this problem, there is already a device that provides necessary information by a computer (for example, Patent Document 1), but the system is large-scale and involves difficulty in operation.
[0004]
[Patent Document 1]
JP 2001-306718 A
[0005]
[Problems to be solved by the invention]
The present invention has been made in view of the above-described conventional problems, and has as its object to make it possible to obtain ISO certification of QMS extremely easily and quickly.
[0006]
[Means for Solving the Problems]
In order to achieve the above object, the computer-readable recording medium for supporting the acquisition of the ISO QMS certification according to the present invention is, as described in claim 1, information related to an ISO standard in a specific business, that is, Initial information that records initial information consisting of those related to quality manuals, requirements related to standards, those related to business standards required by the organization, those related to form forms, and those related to documents created outside the specified business. A storage location, and an evidence storage location for recording information relating to evidence recorded using the form, and information relating to documents created outside of the specific business. Any of the document-related information recorded in the information storage location and the evidence storage location can be arbitrarily specified based on a mouse click on the input section. A program for recording a program for functioning as call display means for calling and displaying the document-related information displayed on the display unit and output means for printing the document-related information displayed on the display unit. It is.
[0007]
If the recording medium of the present invention is used on a computer, the initial information related to the ISO standard in a specific business and the information related to the evidences recorded using the form are recorded. The information creation process relating to the requested document and the subsequent calling and correction of individual information can be performed efficiently. In addition, necessary information relating to the items required by the ISO standard is instantaneously called on the display unit by clicking a mouse, and the output means outputs the called information by printing. Are stored in the evidence storage location, the information of the evidence is processed in the same manner as described above. In addition, when the recording medium of the present invention is carried, the evidence information is inevitably moved and becomes easy to use, and related information does not remain in the internal storage unit of the computer due to the management of the recording medium. Confidentiality of related information is ensured.
[0008]
More specifically, as described in claim 2, information related to the ISO standards in the specific business should be at least related to quality manuals, standard requirements and business standards required by the organization, Items related to the form, those related to evidence recorded using the form, and those related to documents created outside the specified business are classified into five types, and the information for each type is required by ISO standards A storage location where the information is subdivided into the size of each unit and each is recorded as an information file, and the computer is arbitrarily specified from the information stored in the storage location based on a mouse click on the input unit. Call display means for calling the displayed information and displaying the information on the display unit, and printing the information displayed on the display unit. Those obtained by recording a program for functioning as a force means.
[0009]
According to the present invention, the following effects can be obtained in addition to the same effects as those of the first aspect of the present invention. That is, the information of each type is classified into each unit of the items required by the ISO standard. The output unit is suitable for outputting a document having the content corresponding to the request unit, and is stored in a storage location, which is subdivided into the size of each request. It will be excellent.
[0010]
The above invention can be embodied as described in claim 3, that is, the claim 2 relates to a quality manual, a standard requirement, and a business standard required by an organization. So that five types of information, those relating to forms, those relating to evidence recorded using the form, and those relating to documents created outside the specific business, are arranged in this order from the upper layer to the lower layer. The configuration is associated with and recorded.
[0011]
According to this, of the ISO-related data, those related to quality manuals, those related to standard requirements and those related to business standards required by the organization, those related to form forms, and evidences recorded using form forms As for the five types, those related to documents and those related to documents created outside the specific business, the origin of each type of specific information is located in the upper layer, and information processing will be performed rationally. In addition, documents related to documents created outside the specific business are not frequently used or processed, so there is no inconvenience in information processing even if they are located at the bottom level. Since the document related to the created document is located in the lower layer, it does not hinder the smoothness of other types of information processing that are frequently processed.
[0012]
Further, as described in claim 4, each of the information files is given a name including a number and a symbol attached to each unit of a list of items required by the corresponding ISO standard of the file. Configuration. According to this, the calling and storing of document information corresponding to any one of the units of the request required by the ISO standard can be conveniently performed by the computer user using the numbers and symbols included in the name as identification means, and It will be done quickly and accurately.
[0013]
Next, in the ISO QMS certification acquisition method using a computer-readable recording medium according to the present invention, as set forth in claim 5, an expert on the ISO standard investigates a specific business and requests the ISO standard in the business. The fact information related to the matter to be specified is specified, and the recording medium according to claim 1, 2 or 3 is created by a computer based on the fact information, and then the recording medium is transferred to a person in charge of the business. The person in charge prepares various kinds of document information related to the items required by the ISO standard using a computer by using the recording medium, sends the created document information to the expert by e-mail, and the expert After making a pass / fail decision, return the result of the decision by e-mail to the person in charge, and, if the decision result is "no", corrective information for making the result "good". It is to carry out to so that.
[0014]
According to the present invention, various documents related to the items required by the ISO standard can be easily and accurately created by using the recording medium, and the electronic information of the documents created by the person in charge can be easily checked by an expert. The non-conforming document information will be corrected appropriately.
[0015]
The above invention may be embodied in the following manner. That is, as described in claim 6, when the examination body checks whether or not the items required by the ISO standard are satisfied. The person in charge implements the electronic information displayed on the display unit of the computer as an object to be checked within an allowable range.
According to this, what has conventionally been a document to be checked is electronic information corresponding to the document, so that the trouble of printing the document is reduced.
[0016]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, an ISO QMS authentication acquisition method using a computer-readable recording medium according to the present invention will be described in detail.
FIG. 1 is a diagram showing a flow of a QMS authentication obtaining method according to the present invention, and FIG. 2 is a diagram showing a computer connected to the Internet for implementing the present invention.
As shown in FIG. 1, first, in step 100, an expert having a specific qualification (ISO expert) who has expertise in ISO and a specific civil engineering as an example of obtaining certification of “ISO: QMS” An introduction contract is made with an organization of either the business or the construction business (this will be referred to as a specific civil construction business).
[0017]
After the contract, the ISO expert investigates the actual situation of the specific civil engineering construction business, and grasps and specifies the contents of the items required by the ISO standards for the business.
Then, the ISO expert can use his / her computer 001 to store the specified contents and program information necessary for causing the computer to function as a propulsion navigator. MO disk) as initial information. Note that the recording medium 002 is preferably a CD in consideration of storability and cost.
The recorded CD002 thus created is transferred from the expert to the organization of the specific civil engineering construction business in step 101.
[0018]
In step 102, the organization appoints, for example, one administrative staff member as a person in charge of obtaining "ISO: QMS" certification. The administrative staff uses the recorded CD002 on the computer 003 of the organization, inputs necessary information from the keyboard 004 of the input unit, and uses form information such as a form recorded on the recorded CD002. Process to fill in the necessary items.
[0019]
In step 103, the person in charge prepares record type information of a document for each unit of the requirements of the ISO rules, attaches it to an attached document of an e-mail, sends it to the ISO expert through the Internet 005, and sends the information to the ISO expert. By undergoing a verification examination on a computer, the quality is judged. If the judgment is "No", an ISO expert gives advice for correction by e-mail or the like.
[0020]
If the result of the above-mentioned verification examination of the requested record of one unit is “good”, the process proceeds to step 104, and the record relating to the unit has been verified and “OK” is recorded in the record. Is performed.
[0021]
Thereafter, the verified record of one unit in which "OK" is entered is transmitted by the aforementioned e-mail. At this time, the process goes to step 105 and the record is verified by the personal computer 003 of the person in charge. Stored in the completed folder. At this time, it is preferable to create the verified folder on the recorded CD002 in order to secure confidentiality.
It is optional to create the verified folder in the computer 001 used by the ISO expert and save it in the folder.
[0022]
On the other hand, if the result of the verification examination for one unit of record is “No”, the process proceeds to step 106, where the record relating to that unit is determined to be nonconforming, and the ISO expert And send it back to the person in charge by e-mail.
[0023]
In step 107, the person in charge who has received the nonconforming record stores the record in the nonconforming folder of the personal computer 003 of the person in charge. It is preferable to create the nonconforming folder on the recorded CD002 from the viewpoint of securing confidentiality. It is optional to create the incompatible folder in the computer 001 used by the ISO expert and save it in the folder.
[0024]
The person in charge who has returned the non-conforming record information refers to the correction information such as the comment and the correction method of the ISO expert and corrects the record on the computer 003. Then, the process proceeds from step 108 to step 103 again. Thereafter, the processes from step 104 to step 107 are performed in the same manner.
Thus, when the records of all the documents required by the ISO rules have been stored in the verified folder in step 105, the processing in steps 103 to 107 ends.
[0025]
Next, the process proceeds to step 109, in which the organization undergoes preliminary examination by an ISO expert on the provisional operation status of the QMS. The time of this review is generally about 30 days after the contract date. In this examination, the person in charge may display the content of the information file corresponding to the document on the display unit 006 of the personal computer 003 instead of showing the document required by the ISO rules to the ISO expert. it can.
Thereafter, as shown in step 110, the ISO expert instructs the organization and its personnel on the operation of the ISO rules "8.2.2 Internal Audit, 5.6 Management Review" as necessary.
[0026]
In step 111, since the contents of the records related to the documents required by the ISO rules created by the organization differ from the actual operation status of the organization, when the The person in charge corrects the nonconformity in the record. ISO experts advise and confirm the correction.
[0027]
When all the non-conformities with the ISO rules have been corrected, the process proceeds to step 112, where the organization undergoes a formal on-site inspection by an inspection body. At this time, the ISO expert provides audience support and responds to the questions of the judges on their behalf. At this time, instead of showing the inspector a document required by the ISO rules, the person in charge makes the contents of the information file corresponding to the document electronically displayed on the display unit 006 of the personal computer 003, and this electronic display is displayed. Can be shown.
[0028]
Next, the process proceeds to step 113, and in the on-site examination, when the organization satisfies the requirements of the ISO standard, the examination ends. When "ISO: QMS certification acquisition support system 45th day certification acquisition version" which is one form of the present invention of the applicant is used, it arrives here around the 45th day from the contract.
[0029]
Thereafter, the process proceeds to step 114, where a pass / fail judgment committee of the examination organization is held. If there is no problem during the on-site inspection, the organization is certified as a conforming organization. Around 40 days after the on-site examination, a certificate is issued. Then, as shown in step 115, the certification is delivered to the organization around the 85th day from the time of the introduction contract.
[0030]
The above is the flow of the ISO QMS (ISO: QMS) authentication acquisition method using the computer-readable recording medium according to the present invention. Next, one example of the computer-readable medium used in the flow will be described. One example of a recorded CD002 will be described in more detail.
[0031]
An initial information storage location 007 is assigned to the recorded CD 002. The initial information storage location 007 is used by an ISO expert by using a computer 001 to access the information shown in FIG. All the initial information required by the specific civil engineering construction business in the rule-related data L shown is recorded.
[0032]
The outline of the items required by the ISO standard is as shown in a list in FIG. Particularly relevant portions of this list will be described with reference to FIGS. 4 to 6 as follows.
That is, the first layer is composed of “4. Quality management system”, “5. Management responsibility”, “6. Resource management”, “7. Product realization”, and “8. Measurement, analysis and improvement”. There are items.
[0033]
The second hierarchy, which is the next lower hierarchy of the first hierarchy, includes “4.1 General Requirements”, “4.2 Requirements for Documentation”, “5.1 Management Responsibilities”, “5.2 Customer Emphasis, 5.3 Quality Policy, 5.4 Plan, 5.5 Responsibility, Authority and Communication, 5.6 Management Review, 6.1 Provision of Resources, 6.2 Human Resources, and 6 .3 Infrastructure, "6.4 Work Environment", "7.1 Product Realization Plan", "7.2 Customer-Related Processes", "7.3 Design and Development", "7.4 Purchasing", "7.5 Manufacturing and Manufacturing""Provision of services""7.6 Management of monitoring equipment and measuring equipment Refer to 4.2.2""8.1General""8.2 Monitoring and measurement""8.3 Nonconformity management Refer to 4.2.2"" There are 23 items of "8.4 data analysis" and "8.5 improvement".
[0034]
In the third hierarchy, which is the next lower hierarchy of the second hierarchy, “4.2.1 General e / 4.2.2”, “4.2.2 Quality Manual”, “4.2.3 Document Management” "4.2.4 Records management", "5.4.1 Quality goals", "5.4.2 Quality management system plan", "5.5.1 Responsibilities and authorities", and "5.5.2 Management supervisor""5.5.3 Internal communication""5.6.1 General Refer to 4.2.2""5.6.2 Input to management review""5.6.3 Output from management review"" 6.2.1 General "," 6.2.2 Competence, awareness and education / training e / 4.2.2 "," 7.2.1 Clarification of requirements related to products "," 7.2. 2 Review of product requirements See 4.2.2, "7.2.3 Communication with customers", "7.3.1 Design / 3. “Development plan”, “7.3.2 Input to design and development 4.2.2”, “7.3.3 Output from design and development”, “7.3.4 Review of design and development” See 2.2, "7.3.5 Verification of design / development 4.2.2", "7.3.6 Validation of design / development, see 4.2.2", "7.3.7 Design・ Development change management Refer to 4.2.2, 7.4.1 Purchasing process Refer to 4.2.2, 7.4.2 Purchasing information, 7.4.3 Purchasing purchased products, 7. 5.1 Management of Manufacturing and Service Provision ”“ 7.5.2 Validation of Process for Manufacturing and Service Provision d / 4.2.2 ”“ 7.5.3 Identification and Traceability Refer to 4.2.2 ” "7.5.4 Customer's Property See 4.2.2""7.5.5 Product Storage""8.2.1 Customer Satisfaction""8.2.2 Internal Inspection See 4.2.2, "8.2.3 Monitoring and Measurement of Process,""8.2.4 Monitoring and Measurement of Product, See 4.2.2,""8.5.1 Continuous Improvement," and "8. 5.4.2 Corrective action Refer to 4.2.2 "and" 8.5.3 Preventive action Refer to 4.2.2. "
[0035]
As shown in FIGS. 4 to 6, the rule-related data L is information on items required by the ISO standard for the specific civil engineering work, and is related to the quality manual L / 1, the standard requirements. L / 2 related to business standards required by the organization (business standards, regulations, procedures), form forms, and L / 3 related to forms such as various construction execution plans and simplified plans, form forms L / 4 related to evidence that consists of records (filled records, document ledgers, etc.) recorded using L / 4, documents created outside a specific business (prefectural common specifications, industry common specifications, etc.) L / 5. The number of these sections may be changed as appropriate.
[0036]
These five types of rule-related data L are associated with states arranged from the upper layer to the lower layer in the above order. At this time, any one of the types L / 1, L / 2, L / 3, L / 4, and L / 5, excluding the type L / 1 at the top, is any one data. , Is derived from specific data corresponding to the arbitrary one of the types in the upper layer. The rule-related data L associated in this manner makes it easy for the computer user to reach the individual target data and enables efficient information processing.
In addition, only the procedure procedure (document procedure) of one type L / 2 may be integrated with the quality manual and included in the highest-level type L / 1.
The third type L / 3 construction plan is required in the construction business and the civil engineering business.
[0037]
As the initial information, in the ISO-related data shown in FIG. 3, at least L / 1 relating to the quality manual, standard requirements and L / 2 relating to business standards required by the organization, a form form, There are four types: L / 3 related to forms of various construction plans, and related to documents created outside the specific business.
[0038]
Further, the recorded CD relates to the evidences recorded by the person in charge of the organization using the form in one type L / 3 of the rule-related data L by using a computer. Evidence storage location 008 for recording object L / 4 is allocated, and externally created document storage location 009 for recording documents related to documents created outside the specific civil engineering construction project is allocated. ing.
[0039]
Each of the initial information storage location 007, the evidence storage location 008, and the externally created document storage location 009 stores information for each type of rule-related data L in units of items required by the ISO standard. And each is recorded as an information file.
Here, each unit of the items required by the ISO standard means the items of the second and third layers shown in FIGS. 4 to 6, and does not necessarily mean the smallest one, and is low and middle. In addition to the items described above, higher-order items may be included as necessary.
Each information file is given a name including arbitrary identification information, and it is determined which type the file belongs to. In the name of each information file, numerals and symbols (character strings shown by numerals, dots, and diagonal lines in FIGS. 4 to 6 and 7) attached to each unit of matters required by the ISO standard are used. The file name is used to determine which of the items required by the ISO standard the specific information file relates to.
[0040]
The number of the information files is, for example, about 300 to 500 in total. These information files are fixed at a specific address, and related files are stored in the same folder. The number is, for example, about 20 in total.
Further, a program file for causing the computer to function as a propulsion navigator that controls the calling of the information file and the input to the information file is recorded at a specific recording location of the recorded CD002.
[0041]
When the recorded CD 002 thus formed is used on the computer 003, the computer 003 functions as follows, that is, the information is displayed in a window opened on the display unit 006. The user can select a specific information file to be called by placing the mouse pointer on a specific location of an arbitrary folder or file that has been selected, and left-click the mouse 009 in the input unit of the computer 003 to promote the operation. Instructed by the navigator, the specific information file is instantaneously called and opened by the hyperlink method, and the information is recorded in the information file by operating the keyboard 004 and the mouse 009 of the input unit. And each information file displayed in the window opened in the display unit 006. The contents of Le is assumed that the printer 010 of the output portion to print on paper, and outputs a document requested by the ISO standard.
In the above embodiment, it is optional to change a part of the embodiment without departing from the spirit of the present invention.
[0042]
Next, a recorded CD on which a program entitled "45-day full standard certification acquisition support system 9001: 2000 standard", which is a kind of the product of the present invention, which is currently being implemented by the applicant as a business, was used on a computer. A practical example of the case will be described with reference to FIGS.
When the uppermost folder is called, an image as indicated by reference numeral A1 in FIG. 8 is displayed in the window of the display unit 006.
Then, when the mouse pointer is left-clicked on the folder 121 named “45th full standard 2000 version” in the next lower hierarchy and left-clicked with the mouse 009, the folder 121 is called, and the window is indicated by a symbol A2 in FIG. An image as shown is displayed.
[0043]
Next, when the mouse pointer is placed on the folder 122 named “Quality Manual: 200th Edition (Fourth Edition)” in the lower hierarchy of the folder 121 named “45th Full Standard 2000 Edition” and left-clicked with the mouse 009, The folder 122 is called up, and an image as indicated by reference numeral A3 in FIG. 8 is displayed on the window. In this image, fifteen objects 123 representing information files are displayed. When one of these objects 123 is pointed with a mouse pointer and left-clicked with the mouse 009, one specific information corresponding to the object 123 is displayed. The file is recalled and the window shows an image of its contents
[0044]
Next, when the mouse pointer is placed on a folder 124 named “Organizational Responsibility and Authority” below the folder 122 named “Quality Manual: 200th Edition (Fourth Edition)” and left-clicked with the mouse 009, the folder is displayed. 124 is called, and an image indicated by reference numeral A4 in FIG. 9 is displayed in the window. In this image, 16 objects 125 representing information files are displayed, and a specific information file corresponding to any one object 125 can be called up and displayed on the window as described above.
[0045]
Next, it is included in a folder 122 named “Quality Manual: 200th Edition (Fourth Edition)”, and is named “Standard Form” in the same hierarchy as the folder 124 named “Organizational Responsibility and Authority”. When the mouse pointer is put on the folder 126 and the mouse 009 is left-clicked, the folder 126 is called up, and an image indicated by reference numeral A5 in FIG. 10 is displayed on the window. In this image, a large number of objects 127 representing information files are displayed, and a specific information file corresponding to any one object 127 can be called up and displayed on the window as described above. At this time, the name of the information file corresponding to the object 127 relating to the items required by the ISO standard is described, for example, as “Definition of terms 3.1.1 Quality.doc”, and numerals and symbols are included in the name. Are attached as “3.1.1” in this example. These numbers and symbols are matched with the numbers and symbols given to the items required by the ISO standard for this information file. FIGS. 4 to 6 and FIG. 7 show a list of the contents of the items required by the ISO standard, and from this, there is a phrase “3. Definition”, which is inferred from the hierarchical structure of the numbers. Thus, it is determined by the computer user that "3.1.1" is related to "3. Definition" in the items required by the ISO standard.
[0046]
Next, it is included in the folder 122 named “Quality Manual: 200th Edition (Fourth Edition)”, and has the same hierarchy as the folder 122 named “Responsibilities and Authorities of the Organization”. When the mouse pointer is left-clicked on the folder 128 named mouse with the mouse pointer 009, the folder 128 is called up and the image shown in FIG. 11 is displayed in the window. In this image, a large number of objects 129 representing the information file are displayed, and a specific information file can be called up and displayed on the window as described above. At this time, the name of the information file is described, for example, as “4.1 General requirements. . Referring to FIG. 7, there is a phrase “4.1 General Requirements”, and it is determined by the computer user that the information file is related to “4.1 General Requirements” in the requirements of the ISO standard. It is determined immediately.
[0047]
FIG. 12 illustrates a folder 130 called “each Sec of QM” included in the folder 122 named “Quality Manual: 200th Edition (Fourth Edition)” opened in the same manner as before, and is shown. Also in this, a large number of objects 131 corresponding to the previous object 129 are similarly displayed.
[0048]
FIG. 13 is included in a folder 121 named “45th full standard 2000 version”, and has the same level “2000 year” as the folder 122 named “Quality manual: 200th version (fourth edition)”. A folder 132 named “Revised Business Standards” is called and opened in the same manner as above, and a number of objects 133 corresponding to the previous object 129 are similarly displayed.
[0049]
FIG. 14 is included in a folder 121 named “45th full standard 2000 version”, and has the same hierarchy “forms related to standards:” as the folder 132 named “2000 revised edition business standards”. A folder 134 named “2000 edition (fourth edition)” is called and opened in the same manner as above, and here, ten objects 135 according to the previous object 129 are also displayed. .
[0050]
A7 in FIG. 14 calls up and opens a folder 136 named “4. Quality management system” included in the folder 134 named “Report on standards: 2000 edition (fourth edition)” in the same manner as above. In this form, a list of forms is displayed. For each form, a number and a symbol are attached as a document number, for example, “QMS-04-02”. When the mouse pointer is clicked and the mouse is left-clicked, a specific information file corresponding to the document number is called, and an image representing the contents is displayed in a window. At this time, the number “04” is included in “QMS-04-02” as the document number, and if the computer user gets used to the computer a little, the document is identified by “4. Quality management system” from the number “04”. It comes to understand that it is related to.
[0051]
A8 in FIG. 15 calls up the folder 137 named “5. Responsibility of the manager” included in the folder 134 named “Report on standards: 2000 edition (fourth edition)” in the same manner as above. It shows an open one, which is similar to that shown by reference numeral A7.
[0052]
A9 in FIG. 15 calls up the folder 138 named “6. Resource operation management” included in the folder 134 named “Report on Standards: 2000 Edition (Fourth Edition)” in the same manner as above. It shows an open one, which is similar to that shown by reference numeral A7.
[0053]
16 and 17 call up and open a folder 139 named “7. Product realization” included in the folder 134 named “Reports on standards: 2000 edition (fourth edition)” in the same manner as before. And is in accordance with the one indicated by reference numeral A7.
[0054]
FIG. 18 calls up and opens a folder 140 named “8. Measurement, Analysis and Improvement” included in a folder 134 named “Report on Standards: 2000 Edition (Fourth Edition)” as before. And is in accordance with the one indicated by reference numeral A7.
[0055]
Next, FIG. 19 calls up and opens a folder 141 named “9001, 4.1 to 8.5 flow diagram” included in a folder 121 named “45th full standard 2000 version” in the same manner as described above. In this case, a large number of objects 142 corresponding to the object 129 are also displayed.
[0056]
In the recorded CD of this example, a folder 136 named “4. Quality management system”, “5. Management responsibility”, “6. Resource operation management”, “7. Product realization”, “8. Measurement, analysis and improvement” 137, 138, 139, and 140 are used to create records (evidences) for recording business contents over time using a form for documents (forms) that constitute the contents of the information files.
[0057]
Next, FIGS. 20 to 28 are attached as supplementary data.
20 shows a copy of the original text of ISO 9001: 2000, FIG. 21 shows a model of a process-based quality management system, and FIG. 22 shows an examiner performed in step 112 (FIG. 1). 3 shows a checklist for on-the-spot examinations by the Company.
[0058]
23 and 24 show the details of the interrelationships of the processes of the quality management system, FIGS. 25 and 26 show the process correlation diagrams of the quality manual, and FIGS. 27 and 28 show the quality assurance process. This is a diagram of the full design general rules system of No.
Note that a sequence of numbers and symbols consisting of any combination of numbers, dots, diagonal lines, and hyphens is used in the specification and drawings to mean a common one.
[0059]
【The invention's effect】
According to the present invention described above, the following effects can be obtained.
That is, according to the first aspect, the information related to the ISO standard in the specific civil engineering construction business is related to the quality manual L / 1, the standard requirements, and the business standards required by the organization. L / 2, report form, and L / 3 related to various construction and construction plan forms, L / 4 related to evidence recorded using the form, L / 4 related to documents, documents created outside the specific business Since L / 5 is divided into L / 5, it is possible to efficiently correct information relating to ISO later and to process information on documents required by the ISO standard, etc. In the end, the use of a computer makes the ISO standard Documents relating to the required items can be obtained quickly, and the MQS certification for ISO can be obtained in a short period of time. In addition, it is possible to pass the QMS certification examination in ISO from the time when the preparation is started (at the time of the step) to, for example, about the 45th day. Also, since the evidence information is recorded in the evidence storage location, the secrecy of the evidence information can be secured by separating the recording medium according to the present invention from the computer, and the recording medium of the present invention can be carried around. Inevitably, the evidence information is inevitably moved so that a document can be created or input into the document information whenever a computer is available.
[0060]
According to the second aspect, the following effect can be obtained in addition to the same effect as that of the first aspect of the invention, that is, the information for each type is identified by the ISO. Since the requirements of the standard are subdivided into the size of each unit and recorded in the storage location, the use of a computer makes it possible to prepare ISO requirement documents accurately and efficiently, and obtain QMS certification. Can be shortened.
[0061]
According to the third aspect, in addition to the same effect as that of the first aspect, the following effect can be obtained, that is, the ISO-related data is divided into five types. Because these types are hierarchically arranged, it is easy to search for specific individual information, and information processing can be performed rationally, and information related to documents created outside a specific business can be stored. Information that should be prioritized can be allocated to the upper level because it is located at the lower end of the hierarchy, and information related to documents created outside the specific business does not hinder the smoothness of other types of information processing Can be made.
[0062]
According to the fourth aspect, in addition to the same effect as that of the first aspect, the following effect can be obtained, that is, each unit of the items required by the ISO standard can be obtained. It is possible to call up and output document information corresponding to an arbitrary one conveniently and quickly.
[0063]
According to the fifth aspect, in addition to the same effect as the first aspect of the invention, the following effect can be obtained, that is, a document prepared by a person in charge of the organization. The information can be easily checked by an ISO expert, and when the document information created by a person in charge of the organization does not conform to the requirements of the ISO Regulations, the said person may give advice from the ISO expert. Therefore, it is necessary to correct the incompatible document information, but the correction processing can be performed simply, quickly, and accurately without meeting with an ISO expert.
[0064]
According to the sixth aspect, the following effect can be obtained in addition to the same effect as the invention described in the fifth aspect, that is, when the QMS certification examination in ISO is performed, It is possible to reduce the time and effort required for the examiner to prepare documents to be checked.
[Brief description of the drawings]
FIG. 1 is a diagram showing a processing flow according to an ISO certification acquisition method according to the present invention.
FIG. 2 is a diagram illustrating a computer connected to the Internet.
FIG. 3 is a diagram showing a part of a hierarchical structure of ISO-related data recorded on a recording medium according to the present invention.
FIG. 4 shows a part of a list of items required by the ISO standard.
FIG. 5 shows a part of a list of items required by the ISO standard, and is a continuation of FIG.
FIG. 6 shows a part of a list of items required by the ISO standard and is a continuation of FIG.
FIG. 7 is a diagram showing a general overview list of items required by the ISO rules.
FIG. 8 is a diagram showing a state in which a folder is called by using a recorded CD according to the present invention on a computer and its window is opened.
FIG. 9 is a diagram showing a state in which a folder is called by using a recorded CD according to the present invention on a computer and a window thereof is opened.
FIG. 10 is a diagram showing a state in which a folder is called by using a recorded CD according to the present invention on a computer, and a window thereof is opened.
FIG. 11 is a diagram showing a state in which a folder is called by using a recorded CD according to the present invention on a computer and a window thereof is opened.
FIG. 12 is a diagram showing a state in which a folder is called by using a recorded CD according to the present invention on a computer and its window is opened.
FIG. 13 is a diagram showing a state in which a folder is called by using a recorded CD according to the present invention on a computer and its window is opened.
FIG. 14 is a diagram showing a state in which a folder is called by using a recorded CD according to the present invention on a computer and its window is opened.
FIG. 15 is a diagram showing a state in which a folder is called by using a recorded CD according to the present invention on a computer and its window is opened.
FIG. 16 is a diagram showing a state in which a folder is called using a recorded CD according to the present invention on a computer, and a window thereof is opened.
FIG. 17 is a diagram showing a state in which a folder is called by using a recorded CD according to the present invention on a computer, and a window thereof is opened.
FIG. 18 is a diagram showing a state in which a folder is called by using a recorded CD according to the present invention on a computer and its window is opened.
FIG. 19 is a diagram showing a state in which a folder is called by using a recorded CD according to the present invention on a computer and its window is opened.
FIG. 20 is a diagram showing a copy of an ISO 9001: 2000 international standard original text.
FIG. 21 is a diagram showing a model of a quality management system based on a process.
FIG. 22 is a diagram showing a checklist in an on-site examination by an examiner.
FIG. 23 is a diagram showing a part of a detailed view of process interrelationship of the quality management system, which is combined with FIG. 24 to show the whole;
FIG. 24 is a diagram showing another part of the detailed view of the process interrelationship of the quality management system, which is combined with FIG. 23 to show the whole;
FIG. 25 is a diagram showing a part of the process correlation diagram of the quality manual, which is combined with FIG. 26 to show the whole;
26 is a diagram showing another part of the process correlation diagram of the quality manual, which is combined with FIG. 25 to show the whole;
FIG. 27 is a diagram showing a part of a full design outline system diagram of the quality assurance process, which is combined with FIG. 28 to show the whole;
FIG. 28
FIG. 28 is a diagram showing another part of the full design outline system diagram of the quality assurance process, which is combined with FIG. 27 to show the whole;
[Explanation of symbols]
L ISO standard related data (information)
L / 1 Quality Manual
L / 2 Requirements related to standards and business standards required by the organization
Pertaining to L / 3 form forms and forms for various construction plans
Pertaining to evidence recorded using L / 4 form
L / 5 Pertaining to documents created outside the specified business
001 Computer
003 Computer
006 Display
007 Initial information storage location
008 Evidence storage location
009 mouse
123 Information file
125 Information file
127 Information file
129 Information file
131 Information file
133 information file
135 Information file
142 Information File

Claims (6)

Information related to ISO standards in specific businesses, that is, related to quality manuals, standards requirements and business standards required by the organization, related to form forms, documents created outside of specific businesses The initial information storage location where initial information is recorded, and the evidence related to evidence recorded using the form, and the evidence related to documents created outside the specified business. A storage location, and causes the computer to retrieve and display on the display section any of the document-related information recorded in the initial information storage location and the evidence storage location by clicking the mouse of the input section. Output means for printing the document-related information displayed on the display unit, and Computer readable recording medium for supporting the QMS certification in ISO characterized by comprising recording the program for operating Te. Information related to ISO standards in specific businesses was recorded using at least information related to quality manuals, requirements related to standards and business standards required by the organization, information related to form forms, and form forms. The information is divided into five types: those related to evidence and those related to documents created outside the specific business, and the information for each type is subdivided into the size of each unit of the items required by the ISO standard and each It is provided with a storage location recorded as a file, and the computer is supposed to call out, from the information stored in the storage location, an arbitrarily designated one based on a mouse click on the input unit and display it on the display unit. A program for functioning as call display means and output means for printing the information displayed on the display unit. Computer readable recording medium for supporting the QMS certification in ISO, characterized in that formed by recording. Information related to quality manuals, standards requirements and business standards required by the organization, information related to form forms, and evidence recorded using form forms as information related to ISO standards in specific businesses Claims are characterized in that five types of information, that is, information relating to a class and information relating to a document created outside of a specific business, are recorded in association with each other so as to be arranged in order from the upper layer to the lower layer. Item 3. A computer-readable recording medium for supporting acquisition of QMS certification in ISO according to Item 2. 4. The information file according to claim 2, wherein each of the information files is given a name including a number and a symbol assigned to each unit of a matter required by the corresponding ISO standard of the file. Computer-readable recording medium for supporting acquisition of QMS certification in ISO. An expert on the ISO standard investigates a specific business, specifies factual information related to matters required by the ISO standard in the business, and uses the computer to store the recording medium according to claim 1, 2 or 3 on the basis of the factual information. Then, the recording medium is transferred to a person in charge of the business, and the person in charge prepares various document information related to the items required by the ISO standard by using the recording medium by a computer, The document information created in this way is transmitted to the expert by e-mail, and the expert makes a decision on the quality of the decision and, if the result of the decision is "no", the decision is "good". A QMS certification acquisition method in an ISO using a computer-readable recording medium, wherein the correction information is returned to the person in charge by e-mail. When the examination body checks whether or not the items required by the ISO standard are satisfied, the responsible person uses electronic information displayed on the display unit of the computer as an object to be checked within an allowable range. The method according to claim 5, wherein the method is performed so as to be presented.

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