JP2004118668A - Business activity situation evaluating system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a business activity situation evaluating system capable of evaluating the business activity situation from the viewpoint of business management when the total data fed by the persons in charge of different businesses is totalized and of being used in the management activities of an enterprise. <P>SOLUTION: The business activity situation evaluating system is composed of a business scheme table structured so that the business scheme is systematized and an activity code is given to each activity divided into the business tasks to be performed by the persons in charge, an appendix information table in which the evaluation value of the future directionality for each activity specified previously is decided to each activity code, an input means whereby each person in charge enters the planned time and/or past performance time of the activity, an evaluation instructing part to instruct the specified items for the evaluator to evaluate the performed business, an evaluation value totalizing part to totalize the evaluation values of the appendix information on the basis of the instructed items, and a totalization result display part to display the totalization result given by the totalizing part for the evaluator to view. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a business activity status evaluation system capable of comprehensively evaluating business activities based on business activities performed by individual business personnel, and particularly to a business activity evaluation system for comprehensively evaluating the activity status. It is related to a business activity status evaluation system that can be used for activities.
[0002]
[Prior art]
2. Description of the Related Art In organizations (hereinafter, collectively referred to as companies) constituting companies, companies, and the like including public organizations, many business persons are working on a daily basis in order to fulfill their responsibilities for work assigned to them. Then, various materials such as daily reports and weekly business reports, business performance reports, etc. are created or input by data input means such as personal computers so that the actual status of the business activities can be grasped. Can be grasped.
[0003]
There has already been proposed a business activity result collection system that collects business activities performed by individual business personnel and can grasp the business performance of each person with a small input burden. For example, in Japanese Patent Application Laid-Open No. 2002-197242, “work performance collection system”, the daily work breakdown of each work staff and the time ratio spent on each work content, and the working hours of each person are calculated using a personal computer. The contents of the input data are stored in the daily report database or the attendance database, and a business performance database is created from these data, so that the work of each person can be performed with a small input burden. There has been proposed a system that can grasp the performance.
[0004]
[Patent Document 1]
JP 2002-197242 A
[0005]
[Problems to be solved by the invention]
The business performance collection system in the above publication can collect business performance with a relatively light input burden of the daily business breakdown of each business operator and the time ratio spent on each business content, and the business performance collected in this way is If it is accumulated, it can be organized according to the staff, project, or work content as necessary, and various work performance reports such as work performance report by staff and work performance report by project can be easily output. Become.
[0006]
Therefore, such output results can be referred to for cost calculation of individual work, personnel evaluation for each staff, etc., and can also be used to refer to the work experience of each staff when allocating staff. it can. However, the form of use is merely an evaluation of the performance of individuals or an evaluation of the group or project, and as a corporate activity, an evaluation of the status of business activities from a higher management perspective from a higher level. In other words, there was no evaluation of business activities from a management perspective.
[0007]
An object of the present invention is to solve the above-mentioned problems of the prior art, and to input a business activity status by each business operator, and when the entire data is totaled, the business activity status from a management viewpoint is solved. It is an object of the present invention to provide a business activity status evaluation system that can be evaluated and used for business activities of a company.
[0008]
[Means for Solving the Problems]
In order to achieve the above object, the business activity status evaluation system according to the present invention includes a high-level business content in a systemized business system, a low-level business content divided for each business element constituting each high-level business content, An activity system configured by assigning an activity code to each of the above activities in a code format in which each activity is divided into business activities performed by each business person for each business element constituting the lower-level business content of A table, an auxiliary information table in which evaluation values of future directivity for each of the predetermined activities are determined with respect to the activity codes, and each of the business personnel sets a plan time and / or an actual time of the activity. Input means for inputting, and the evaluator instructs predetermined items to evaluate the work An evaluation instruction unit, an evaluation value aggregation unit that aggregates the evaluation values of the additional information based on the predetermined items instructed by the evaluation instruction unit, and a result of aggregation by the evaluation value aggregation unit displayed to the evaluator. And a totaling result display unit for performing the counting.
[0009]
Here, the evaluation value of the future directivity is a value in which necessary evaluation items are determined in advance together with the evaluation value from a management viewpoint, and the evaluation value is determined for each activity. .
[0010]
Therefore, by inputting the above-mentioned activity and the planned time and / or the actual time by each business operator, the evaluation item of the future directivity is obtained as a total result of the evaluation values of the additional information via the activity code. It is possible to evaluate the future directivity from a management point of view that the attached information implies. In addition, if both the planned time and the actual time are input, it is possible to compare the plan with the actual, and therefore, it is possible to evaluate the present (actual) with respect to the term-end target (plan), and take necessary measures. Can be taken.
[0011]
The predetermined items specified by the evaluation instruction unit may include an employee number or a group name, a period, a task, and additional information. By instructing and inputting such items so that evaluation can be performed based on these items, it is possible to evaluate the additional information that is the evaluation value of future directivity over a certain period for each business person or group. can do. Alternatively, ancillary information can be evaluated for a certain business content over a period of time, independently of the business person in charge.
[0012]
Further, in the above invention, if a time counting section that counts time based on a predetermined item instructed by the evaluation instruction section is provided, the time required to achieve the counting result of the evaluation value of the attached information is determined. It can be grasped concretely whether or not it has been achieved. If the time can be totaled in this way, it is possible to not only grasp the time spent, but also to multiply the total time by the unit price per hour of each business operator, that is, the hourly wage, so that a certain business You can also ask for labor costs for the content. In addition, since the labor cost can be obtained by using the time total for a predetermined job content and the hourly wage of the person in charge, the profit calculation and the monetary evaluation for the job can be performed.
[0013]
In the present invention, the activity code is a classification code in which each of the higher-level business content, the lower-level business content, and the activity is associated with each other. In addition to evaluating business activities for the future, evaluate the business activities for the future for the entire lower-level business content that includes the activity or for the entire higher-level business content that includes the lower-level business content. You can also do things.
[0014]
At this time, the totalization by the classification of the higher-level business contents or the lower-level business contents in the activity code can be performed for each organizational unit (department, section, project group, etc.) to which each business person belongs. If this is done, it will be possible to evaluate in a wider range, and it will also be possible to evaluate the entire company.
[0015]
In the present invention, the attached information table is configured such that evaluation items of future directivity and their evaluation values are set in advance. Here, the evaluation items of the future directivity are, for each activity, the future directivity (whether the business activity, that is, the activity is for the future), and the customer directivity ( Contribution to Customer Satisfaction), Strategic Direction (based on strategy), Value-added Direction (how much value-added), Environmental Direction (how environmentally friendly), products Items necessary for management, such as field directivity (what kind of product is related), are determined in advance.
[0016]
In the present invention, not all of the above items are necessary, but it is preferable that at least one of the items is included, and the evaluation value of each item is determined for each activity. The above items can be freely set based on the necessity of the company. By doing so, it is possible to evaluate how much the business activity has been performed in the future from the above-defined viewpoint in the company by a time total and a total of evaluation values.
[0017]
Since the evaluation values of these evaluation items related to future directivity are also set based on the management viewpoint, the evaluation values are not limited to the above example, but can be variously set based on the purpose. Things. For example, considering the evaluation value in the evaluation item of the above-mentioned future directivity, in a predetermined period, for example, the current period, its future, that is, how much business activity has been performed in the future is determined in advance together with its time total. The evaluation values are totaled based on the evaluation index thus obtained, and the evaluation can be performed.
[0018]
It should be noted that the evaluation value of the future directivity is quantified by a predetermined evaluation category, and if this is totalized by totalizing the evaluation values, the totaling operation can be made extremely easy.
[0019]
Further, in the present invention, if the actual times of all the activities input by the respective business personnel are totaled for a predetermined period, the total of the actual business results of the respective personnel can be calculated, and Can be totalized, and can be used as attendance information for each staff member.
[0020]
The evaluation instruction unit may further include a balance scorecard instruction unit that can instruct a plurality of viewpoints in which a plurality of viewpoints are determined in advance as a balance scorecard for business performance evaluation, and a result of the instructed viewpoint. A balance scorecard display unit for displaying the information is provided, and the evaluation value totalizing unit includes an item indicating the future directivity of the attached information table with respect to the plurality of viewpoints designated by the balance scorecard designating unit. It is preferable to provide a score totalizing unit for performing a totaling operation by a balance score card setting unit determined correspondingly, and to display the totaling result of the score totaling unit on the balance score card display unit.
[0021]
Recently, a balanced scorecard from four viewpoints has been known as a method of evaluating the performance of a company. Representative examples of the four viewpoints in this performance evaluation method include a financial viewpoint, a customer viewpoint, an in-house business process viewpoint, and a learning and growth viewpoint. In the present invention, for each of these viewpoints, if an evaluation item relating to the future directivity associated with the viewpoint is determined, the evaluation item is created in advance as an attached information table, and the balance score card setting unit sets If the evaluation items associated with the viewpoints can be totalized, the result can be displayed on the balance score card display unit only by the evaluator giving an instruction using the balance score card instruction unit.
[0022]
At this time, when the above-mentioned viewpoint is instructed by the balance score card instructing unit provided in the evaluation instructing unit, a new totaling operation is performed each time based on the setting by the balance score card setting unit. Alternatively, the tabulation may be performed automatically, and when the above-mentioned viewpoint is instructed, the result of the viewpoint may be displayed without performing the tabulation work again.
[0023]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, preferred embodiments of the present invention will be described in detail with reference to the drawings.
[0024]
FIG. 1 is a block diagram showing an overall configuration of a business activity status evaluation system according to an embodiment of the present invention. In FIG. 1, reference numeral 1 denotes a higher-level business content in the systemized business system, lower-level business contents divided for each business element constituting each higher-level business content, and each business element forming each lower-level business content. 2 is a business system table configured by assigning activity codes to the activities in a code format in which activities divided by business activities performed by respective personnel are associated with each other.
[0025]
The work system table 1 divides the entire work based on the work system from the work contents of the large items into each work element, and finally, the business activities performed by each business person, that is, up to the activity level. , In the form of a tree. Since there are various decomposition methods depending on the point of view, the decomposition method can be determined as needed.
[0026]
FIG. 2 shows an example of the business system table 1. In the business system table 1, a high-level business content (major classification in FIG. 2) is determined as a large-class business content, and the large-class business content is decomposed into a plurality of lower-level business contents (middle classification in FIG. 2). The work contents of each subordinate work contents are divided into activities (small classification in FIG. 2) which are work activities actually performed by each work staff, and are shown in a tree shape.
[0027]
In the business system table 1 shown in FIG. 2, for example, if the major classification as the upper business content is “general affairs business”, the middle classification as the lower business content is “salary calculation”. Activities that are the actual business activities that perform “payroll” include all of the actual business activities that perform “payroll” such as “important check”, “calculation data output”, and “payment of resident tax”. Defined in the classification section.
[0028]
Then, the higher-level business contents, “General affairs business”, the lower-level business contents, “Salary calculation”, and the specific business activities, “Activity check”, “Calculation data output”, “Residents” The “tax payment” is provided with an activity code, which is a classification code for the above activity, in a code format associated with each. For example, in FIG. 2, when the example of the above “general affairs business” is applied, “10”, which is a higher classification for “general affairs business” which is a higher business content, is “salary calculation” which is a lower business content. Is given as a lower classification to “1”, and “1” is given to “important person check” which is an activity of a specific business activity, and the activity code for this “important person check” is “10”. -1-1 "is given. Similarly, the activity code “10-1-2” is assigned to “calculated data output”, and the activity code “10-1-3” is assigned to “payment of residence tax”. As described above, the activity code is assigned to the entire business in a code format associated with each business based on the business system.
[0029]
Here, the code format associated with each activity code indicates that the activity code “10-1-1” indicates one activity itself, but the code “10-1” includes all the activities included in the lower-level business contents. , That is, all activities having the code of “10-1-”, and the code “10” includes all the lower-level business contents to which the higher-level business content “10−” is assigned. , Which means that it is extracted at the activity level.
[0030]
In defining the business system for creating the business system table 1, a unique business system table created independently may be used, or a business system table already created by a third party may be used. Good. If the business activity status is tabulated by using a business system table created by a third party, it is possible to find out the business that is not currently being performed.
[0031]
In the above-described embodiment, the activity system table 1 is classified into three stages, that is, upper-level business content, lower-level business content, and activity in order to facilitate the description, and an activity code including three code elements is used. As described above, since the classification method of the business system and the number of branches in the tree configuration are arbitrary, as described above, for example, it is assumed that 2 corresponds to each of the upper business contents and the lower business contents. Each of them may be set, and an activity code composed of five code elements may be used, or the activity code may be classified into five or more systems.
[0032]
FIG. 3 shows an example of the attached information table 2 for defining an evaluation value of future directivity for each of the predetermined activities in the business activity status evaluation system shown in FIG. In the attached information table 2, as evaluation items of future directivity, future directivity (whether the activity is for the future (including education)), customer directivity (whether it contributes to improvement of customer satisfaction), Strategic orientation (how much strategy is developed and developed), value-added orientation (how much value is added), environmental orientation (environmentally friendly), product sector orientation (what product or sector) The evaluation value is determined for each item.
[0033]
For example, in the attached information table 2, for the evaluation items of the future directivity, the evaluation value is "3" for the business for the future such as selling or cultivating a new customer, and the evaluation value is for the current business. An evaluation value “0” is set for past work such as “1”, work for a defect such as a mistake or failure.
[0034]
The evaluation items for customer orientation are set based on whether they contribute to the improvement of customer satisfaction. If the contribution of the improvement of customer satisfaction is large, the evaluation value is “3”. The evaluation value “2” is given, the evaluation value “1” is given for small scale, and the evaluation value “0” is given for irrelevant business contents. For example, if it is determined that “customer visit” has greatly contributed to the improvement of customer satisfaction for the sales, this activity is assigned an evaluation value of “3”. It is determined that “organization work” does not contribute to the improvement of customer satisfaction, and an evaluation value “0” is assigned.
[0035]
In addition, evaluation items are set as necessary. As described above, in the auxiliary information table 2, as an example, the strategic directivity, the added value directivity, the environmental directivity, and the product field directivity are also included. Stipulated.
[0036]
FIG. 4 shows a business system / attachment information table 3 created in advance from the business system table 1 and the auxiliary information table 2 in the business activity status evaluation system shown in FIG. In the business system / attachment information table 3, evaluation values for each evaluation item of the auxiliary information table 2 are defined for each activity code defined in the business system table 1. For example, for the activity code “00-1-1”, the evaluation value “3” of the future directivity, the evaluation value “3” of the customer directivity, the evaluation value “3” of the strategic directivity, the added value directivity Each evaluation value is given, such as the evaluation value “3” of “No.” and the evaluation value “3” of the environmental directivity. For the activity code “00-1-2”, the evaluation value of the future directivity “1”, the evaluation value of the customer directivity “1”, the evaluation value of the strategic directivity “1”, the evaluation of the added value directivity Each evaluation value is given such as a value “1” and an evaluation value “0” of the environmental directivity. For the activity code “00-1-3”, the evaluation value “0” of the future directivity, the evaluation value “2” of the customer directivity, the evaluation value “0” of the strategic directivity, the evaluation of the added value directivity Each evaluation value is given, such as a value “0” and an environmental directivity evaluation value “0”.
[0037]
Each business operator inputs a business plan or business results through the input means 4 which is a terminal such as a personal computer. FIG. 5 is an example of the data input screen 40 of the input unit 4 used when each business person inputs a business plan or business results.
[0038]
In the present embodiment, a terminal such as a personal computer is assigned to each person, and this is the input means 4. Therefore, if each business operator uses a predetermined terminal device as the input means 4, the employee number and the department or group name to which the employee belongs can be automatically grasped. On the data input screen shown in FIG. 5, each person inputs the start time of the work, and if there is a project name, inputs the project name. Fill in the items. At this time, by clicking the selection marks 41 and 42 provided at the right end, a predetermined project name or the content of the activity is displayed. What is necessary is just to select the applicable thing. Although the date is automatically set to the date of the day, the date can be changed when a plan or the like is input.
[0039]
If each business operator uses a predetermined terminal device, the department or group to which the business operator belongs can be automatically grasped. Therefore, when the selection mark 42 is clicked, the department to which that person belongs is clicked. Alternatively, it is also effective to display only activities related to the group.
[0040]
When each person finishes the activity, he or she inputs the end time, and as a result, the business result data of the activity is input to the business result database 51 provided in the activity database 5 shown in FIG. Stored.
[0041]
FIG. 6 is an example of activity data stored in the activity database 5. The activity data is composed of an employee number, which is a unique number of a business person in charge, date and time data when the activity was performed, an activity code of the activity, and additional information data assigned to the activity in advance. I have. In this example, in the attached information data, only the evaluation values are arranged in a predetermined order. However, the attached information data is data in which the evaluation value is predetermined for the activity. Therefore, it is not necessary to record the data again as activity data, and the data may be extracted based on the activity code at the time of counting.
[0042]
In the data input screen shown in FIG. 5, the date usually indicates the date of the day, but this date can be changed. Therefore, if the business operator inputs a future date and time and inputs an activity scheduled to be performed by the business operator via the input means 4, it is determined that the corresponding date is the future content in FIG. , The data is recognized as the business plan data, and is input to and stored in the business plan database 52 provided in the activity database 5. Instead of using the same input screen as described above, a separate plan screen may be prepared and used to input the work plan database 52.
[0043]
As shown in FIG. 1, the evaluator uses the evaluator 6 which is a terminal device for the evaluator to evaluate business activities performed in various forms. For this reason, the evaluation unit 6 is provided with an evaluation instruction unit 61 for specifying items necessary for the evaluator to evaluate, and a tally result display unit 62 for displaying tally results. The evaluator 6 can be operated with the same terminal such as a personal computer in consideration of the fact that the evaluator and the input person to the input means 4 are the same person. Are described as being separated for ease of description.
[0044]
In FIG. 1, reference numeral 7 denotes a counting and calculating unit that performs counting and calculation using data stored in the activity database 5 based on an instruction from the evaluation unit 6. The tallying / arithmetic unit 7 includes a tally setting unit 71 for setting tally data based on an instruction from the evaluation instruction unit 61 in the evaluation unit 6, and a tally setting unit 71 based on the tally contents set by the tally setting unit 71. A time totaling unit 72 for performing time totaling and an evaluation value totalizing unit 73 for totalizing evaluation values based on the totaling content set by the totaling setting unit 71 are provided.
[0045]
FIG. 7 is a block diagram showing the relationship between the activity database 5, the evaluation unit 6, and the tallying / calculating unit 7. In the evaluation instruction section 61 of the evaluation section 6, it is possible to input an employee number, a section name, or a group name, a work period for performing the aggregation, the work contents, and additional information to be evaluated. Is input to the employee number / group name setting unit 711, the period setting unit 712, the work content setting unit 713, and the attached information setting unit 714 provided in the tally setting unit 71 of the tallying / calculating unit 7, respectively.
[0046]
In the employee number / group name setting section 711, it is set whether the data to be tabulated is data of an individual in charge of business or data of an organization such as a certain department or group. The relationship between an individual person in charge of business and an organization such as a department or group to which the person in charge belongs can be easily detected by connecting the employee / organization database 8 to the activity database 5 as shown in FIG. It is.
[0047]
In the period setting unit 712, the data to be totaled is set from when to when. A setting for only one day may be made, but a start date and an end date can be input so that results and the like for every month and every half year can be evaluated.
[0048]
The business content setting unit 713 sets the business content for which the data is counted. Specifically, taking the case of the activity code “10-1-2” as an example, if the activity code “10-1-2” is set in the work content setting unit 713, only the activity can be totaled. If "10-1" is set, all activities included in the lower business content are totaled. If "10" is set, the activity level is calculated for all lower business contents included in the higher business content. Tally is performed.
[0049]
The additional information setting unit 714 specifies an item of the additional information to be evaluated among the additional information defined in the additional information table 2 shown in FIG. For example, an item to be evaluated is specified from items such as the future directivity, the customer directivity, the strategic directivity, and the added value directivity that have been determined. The number of items specified in the attached information may be one, but it is preferable that all items can be specified at one time.
[0050]
Achievements such as future orientation, customer orientation, strategy orientation, and value-added orientation at the individual activity level are merely auxiliary information that shows a slight future orientation at the vastly divided activity level, Since the activity code is a classification code in a state where it is associated with the upper-level business content and the lower-level business content in the systemized business system, the activity code in the lower business content level formed by collecting the activities is formed. If the future directivity and the future directivity at the higher business content level in which these lower business contents are gathered are tabulated, it becomes possible to grasp not only the situation at the department level but also the trend of the entire company.
[0051]
The time totaling unit 72 extracts necessary data from the activity database 5 according to the setting contents of the employee number / group name setting unit 711, the period setting unit 712, and the business content setting unit 713, and totals time. For example, for how long the business person set in the employee number / group name setting unit 711 has performed the business set in the business content setting unit 713 during the period set in the period setting unit 712. It is counted. Therefore, since the total business hours within the period set by the period setting unit 712 is clear, the time ratio of the business can also be grasped.
[0052]
Similarly, the evaluation value totaling unit 73 extracts necessary data from the activity database 5 according to the setting contents of the employee number / group name setting unit 711, the period setting unit 712, the work content setting unit 713, and the attached information setting unit 714. And sum up. For example, the group or department set by the employee number / group name setting unit 711 is changed by the business set by the business content setting unit 713 during the period set by the period setting unit 712, for example, the previous April-June period. To grasp how much the evaluation values of the future directivity and the customer directivity, for example, based on the setting contents of the auxiliary information setting unit 714 (whether or not the business was performed), can be evaluated against the initial aim. Can be.
[0053]
The counting results of the time counting unit 72 and the evaluation value counting unit 73 may be stored in the storage unit 74 as necessary, or may be displayed on the counting result display unit 62 of the evaluation unit 6 as they are. You may.
[0054]
As described above, for example, for an activity, the activity code is set in the business content setting unit 713 via the evaluation input unit 61, and the period setting unit 712 sets, for example, one month last month, If the additional information to be evaluated is specified in the setting unit 714, the result of the last month is shown as the actual time of the activity. It is possible to display the extent to which the evaluation has been performed and to evaluate the performance by grasping the results.
[0055]
At this time, a specific employee number or group name is set in the employee number / group name setting unit 711, and the data is tabulated. For example, the specific business person or the person in charge For example, it is possible to evaluate how much future-oriented activities have been performed in the organization to which the company belongs. Also, if such data is tabulated and displayed for each month, it is possible to see how future-oriented activities in the organization are changing. In addition, if a target at the end of the term is set, it can be compared with the target value.
[0056]
In the business activity status evaluation system according to the present invention, since each business person inputs all the activities performed, together with the business execution time, it becomes possible to more accurately grasp the business activity contents of each person in charge, In addition, it becomes possible to grasp the working hours of the individual and evaluate the performance using these data. Also, if the salary information of the person in charge is added to this data, the cost of each activity can be clarified.
[0057]
In addition, when inputting the actual result data of the activity, if a problem or the like that occurs with the execution of the activity is written in a “memo” column provided on the data input screen 40 shown in FIG. It is also possible for the person in charge of management to understand. This is equivalent to a daily report or weekly report that is usually performed, and it is not necessary to prepare such a report separately.
[0058]
Next, an embodiment in which the present invention is applied to a balanced scorecard from four viewpoints used as a method of evaluating the performance of a company will be described with reference to FIG.
[0059]
In FIG. 8, in the evaluation instruction unit 61 of the evaluation unit 6, an instruction unit for grasping the situation of the four viewpoints designated as the balance scorecards is a balance scorecard instruction unit 611 (in the figure, A balance scorecard display unit 621 (in the figure, simply referred to as a scorecard display unit) for displaying the status is provided in the tallying result display unit 62 while the balance scorecard display unit 621 is provided as a scorecard display unit. I have. In addition, in the tallying / calculating unit 7, a balance scorecard setting unit in which an item indicating the future directivity of the attached information table is defined corresponding to the viewpoint specified by the balance scorecard specifying unit 611 is set. 75 (simply referred to as a score card setting unit in the figure). The balance scorecard setting unit 75 is provided with a customer viewpoint unit 751, an in-house process viewpoint unit 752, a learning / growth viewpoint unit 753, and a financial viewpoint unit 754 corresponding to the four viewpoints.
[0060]
For each viewpoint, evaluation items related to the future directivity shown in FIG. 3 that are associated with the viewpoints are determined in advance, and the evaluation items are defined as a table. Evaluation items related to directivity can be totaled. For this purpose, a score tallying unit 76 is provided, and the tallying result is displayed on the balance scorecard display unit 621. Just by the evaluator giving an instruction using the score card instruction unit, the result can be displayed on the balance score card display unit.
[0061]
At this time, when the above-mentioned viewpoint is instructed by the balance score card instructing unit 611 provided in the evaluation instructing unit 61, the score is newly aggregated by the score accumulating unit 76 each time based on the setting by the balance score card setting unit 75. Work may be performed, or the tabulation may be performed automatically at a certain timing, and when the above-mentioned viewpoint is instructed, the result of that viewpoint may be balanced without performing the tabulation work again. You may make it display immediately on the score card display part 621.
[0062]
As described above, the invention made by the present inventor has been specifically described based on the embodiment. However, the present invention is not limited to the above embodiment, and can be variously modified without departing from the gist thereof. Needless to say. For example, in the above-described embodiment, the embodiment applied to the balance scorecard shown in FIG. 8 has been described as another example. However, the embodiment is combined with the above-described embodiment shown in FIG. You may. Further, in the above-described embodiment, the balance scorecard is described as having four viewpoints. However, the present invention is not limited to four viewpoints, and may be three viewpoints or five viewpoints. it can.
[0063]
【The invention's effect】
As described above, according to the present invention, each business clerk inputs the above-mentioned activity and its planned time and / or actual time, and this is used to compile the evaluation values of the attached information via the activity code. As a result, it can be obtained, and it is possible to evaluate the future directivity from a management point of view that the additional information means.
[0064]
In addition, by including the predetermined item input by the evaluation input unit including an employee number or a group name, a period, a job content, and ancillary information, for each business operator or for each group, over a certain period of time. In addition, it is possible to evaluate the additional information which is the evaluation value of the future directivity. Alternatively, ancillary information can be evaluated for a certain business content over a period of time, independently of the business person in charge.
[0065]
In the present invention, the activity code is a classification code in which each of the higher-level business content, the lower-level business content, and the activity is associated with each other. Not only the evaluation of the business activity for the future in the activity, but also the evaluation of the business activity for the future for the entire lower business content in which the activity is included or for the entire higher business content in which the lower business content is included Can be.
[0066]
At this time, the totalization by the classification of the higher-level business contents or the lower-level business contents in the activity code can be performed for each organizational unit (department, section, project group, etc.) to which each business person belongs. If this is done, a wider range of evaluations will be possible.
[0067]
The evaluation instruction unit may further include a balance score card instruction unit that can instruct a plurality of viewpoints in which a plurality of viewpoints are determined in advance as a balance score card for evaluating the performance of the company, and a result of the instructed viewpoint. A balance scorecard display unit for displaying the information is provided, and the evaluation value totalizing unit includes an item indicating the future directivity of the attached information table with respect to the plurality of viewpoints designated by the balance scorecard designating unit. By providing a score totaling section for performing a totaling operation by a correspondingly set balance score card setting section and displaying the totaling result of the score totaling section on the above-mentioned balance score card display section, the evaluator can check the above-mentioned balance. Just instruct by the score card instructor, and display the result on the balance score card display. It is possible to help in the management activities of the company.
[Brief description of the drawings]
FIG. 1 is a block diagram showing an overall configuration of a business activity status evaluation system according to an embodiment of the present invention.
FIG. 2 is an example of a business system table used in the business activity status evaluation system shown in FIG. 1;
FIG. 3 is an example of an attached information table used in the business activity status evaluation system shown in FIG. 1;
FIG. 4 is an example of a business system / attachment information table created from the business system table of FIG. 2 and the auxiliary information table of FIG. 3;
FIG. 5 is an example of a data input screen in input means used when each person inputs a work plan or a work result.
FIG. 6 is an example of activity data stored in an activity database.
FIG. 7 is a block diagram illustrating an example of a relationship among an activity database, an evaluation unit, and a tallying / calculating unit.
FIG. 8 is a block diagram showing an embodiment applied to a balance scorecard.
[Explanation of symbols]
1 business system table
2 Attached information table
3 business system, attached information table
4 Input means
5 Activity database
6 Evaluation section
61 Evaluation input section
611 Scorecard instruction section
62 Total result display section
621 score card display section
7 Aggregation and calculation section
71 Total setting section
72 time counting section
73 Evaluation value setting section
75 Scorecard setting section
76 Scorecard tallying section

Claims (9)

The upper-level business content in the systemized business system, the lower-level business content divided for each business element that composes each higher-level business content, and each business person in charge of each business element that configures each lower-level business content An activity system table configured by assigning an activity code to the activity in the code format in which the activities divided into the business activities are respectively associated;
For the activity code, an additional information table in which an evaluation value of the future directivity for each of the activities is determined in advance,
An input unit for inputting the planned time and / or the actual time of the activity by each of the business personnel;
An evaluation instruction unit for the evaluator to specify a predetermined item in order to evaluate the work,
An evaluation value aggregation unit that aggregates the evaluation values of the additional information corresponding to the predetermined item instructed by the evaluation instruction unit,
A business activity status evaluation system comprising: a totaling result display unit that displays a totaling result by the evaluation value totaling unit to the evaluator. 2. The business activity status evaluation system according to claim 1, wherein the predetermined items specified by the evaluation instruction unit include an employee number or a group name, a period, business contents, and attached information. 3. The business activity status evaluation system according to claim 2, further comprising a time counting unit that counts time corresponding to the predetermined item specified by the evaluation instruction unit. The business activity status evaluation system according to claim 3, wherein the evaluation value totalizing unit and the time totaling unit are capable of totaling by classifying higher-level business contents or lower-level business contents in the activity code. The business activity status evaluation system according to claim 4, wherein the evaluation value totalizing unit and the time totaling unit are capable of totaling as the organization to which the business person belongs. The evaluation value of the future directivity in the auxiliary information table is a future directivity, a customer directivity, a strategic directivity, a value-added directivity, an environmental directivity, a product field directivity, at least one of the items The business activity status evaluation system according to claim 1, wherein the business activity status evaluation system is determined. 7. The business activity status evaluation system according to claim 6, wherein the evaluation value of the future directivity is obtained by quantifying an evaluation value according to a predetermined evaluation category for the item indicating the future directivity. . 2. The actual time of the activity input by the business person in charge is totaled for a predetermined period, so that the business person in the business person is totaled and the working time is totaled. Business activity status evaluation system described. The evaluation instructing unit displays a balance scorecard instructing unit that can instruct a plurality of viewpoints in which a plurality of viewpoints are determined in advance as a balance scorecard in order to evaluate the performance of a company, and a result of the instructed viewpoint. And a balance score card display section for
In the evaluation value totalizing unit, for the plurality of viewpoints instructed by the balance scorecard instructing unit, the balance scorecard setting unit in which the item indicating the future directivity of the attached information table is determined correspondingly. There is a score tallying unit that performs tallying work,
2. The business activity status evaluation system according to claim 1, wherein the tally result of the score tally unit is displayed on the balance score card display unit.

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