JP2004102723A - Associated reservation system and method for a plurality of facilities - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide a system capable of conducting reservation service associated between a plurality of facilities. <P>SOLUTION: A server 10 at a center is provided with a database 11 recording congestion information on each facility. The congestion information recorded on the database is updated by referring to the congestion information sent as required from each facility terminal 7a-7c. The facility conforming to reservation conditions sent from a user terminal 1 is retrieved. Even if no facility satisfying the reservation conditions is found, a service plan formed by combining the plurality of facilities by referring to the service contents of each facility and a congestion state is transmitted to the user terminal to urge the use of the facility. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to a reservation system for a shopping mall composed of restaurants, movie theaters, sports facilities, etc., and relates to a plurality of facilities linked so that reservation information can be shared and processed between facilities instead of using the facilities alone. Reservation system.
[0002]
[Prior art]
2. Description of the Related Art Conventionally, as a technique for presenting reservation information of restaurants and the like and accepting reservations, for example, a facility information providing device described in Patent Document 1 is known. This facility information providing device has facility information storing means for storing congestion status information of each individual facility, and facility information providing means for providing the information to the user. Used for presenting information and receiving reservations.
[0003]
[Patent Document 1]
JP-A-2000-98537 (pages 2-8, FIG. 1-7)
[0004]
[Problems to be solved by the invention]
However, the device described in Patent Literature 1 provides information on each individual facility, and thus can provide and accept reservation information for each facility, but cannot provide a service across facilities.
[0005]
SUMMARY OF THE INVENTION An object of the present invention is to provide a system that can perform a cooperative reservation service between a plurality of facilities so as to be able to respond to various reservation needs of users, thereby providing advantages to both facilities and users. It is intended to be provided.
[0006]
[Means for Solving the Problems]
In order to achieve the above object, in the present invention, a database of congestion information of each facility is provided in a server of a center, and congestion information recorded in the database is updated by congestion information transmitted from each facility terminal as needed. Then, a facility that matches the conditions of the reservation transmitted from the user terminal is searched. Even when a facility that completely satisfies the reservation conditions is not found, a service plan combining a plurality of facilities is transmitted to the user terminal depending on the service content and congestion of each facility, and the use of the facility is prompted.
[0007]
According to this system, the user can not only use the most suitable facilities according to the current situation, such as avoiding the crowded facilities, but also use the crowded facilities during the waiting time. You can enjoy new services such as using other facilities. Depending on the time of day, the facility may not be able to provide services because the number of reservations is too large for the facility alone. In such a case, since a joint service by a plurality of facilities can be proposed, the service form can be expanded from a conventional one facility and one user to a plurality of facilities and one user.
[0008]
In the conventional service, the user grasps the congestion status of each facility by searching and makes a reservation. If the desired facility is crowded, the user has to search for another facility again. However, according to the present invention, when a desired facility is congested, services provided by a plurality of facilities are proposed in cooperation with each other based on input information from a user, so that re-searching can be omitted. Even when the facility is not crowded, the facility can be attracted to customers by providing services in cooperation with other facilities, and the facility operation rate can be improved. As a result, the facility utilization occupancy rate of the entire shopping mall having a plurality of facilities can be improved.
[0009]
That is, the multi-facility linked reservation system according to the present invention transmits a database storing reservable information of a plurality of facilities and reservable information of a facility stored in the database to a user terminal, and executes the reservation received from the user terminal. A server for executing a facility reservation process based on a request, the server receiving the latest reservable information from the plurality of facilities, and a database based on the received latest reservable information. A facility information registration unit that updates the information, a reservation information search unit that searches the database based on at least one reservation condition received from the user terminal, and a facility that receives the search result by the reservation information search unit and completely satisfies the reservation condition If there are no reservations or if there are multiple reservation conditions, create a reservation plan combining the use of multiple facilities and A reservation information presenting unit to be transmitted, and a reservation for transmitting the reservation information to a related facility when receiving a reservation execution request from a user terminal and updating the reservable information of the related facility in a database to execute a reservation process. An information registration transmitting unit is provided.
[0010]
The database holds information on the facility name and facility category of each facility as information on each facility, and the reservable information on the facility includes the relationship between the time zone and the number of people who can be reserved. May include information on facility category, time of day, and number of people.
[0011]
As an example, when there is a facility A that satisfies a condition other than the start time of the time zone among the reservation conditions, the reservation information presentation unit determines that the facility B and the facility A can be used from the start time to the reservable time of the facility A. To create a booking plan. As another example, when there are a plurality of facilities that satisfy conditions other than the number of people in the reservation conditions, the reservation information presentation unit creates a reservation plan by combining those facilities. As still another example, when there are a plurality of reservation conditions, when the first reservation condition is satisfied in the reservation conditions, or when there is a facility A that satisfies the first reservation condition at least at the end time of the time zone, the reservation condition Among them, a facility plan is created by combining facility B and facility A that satisfy the facility category condition of the second reservation condition and that can be used after the reservation end time of facility A.
[0012]
According to the present invention, there is provided a method of making a reservation linked to a plurality of facilities. The step of receiving reservation conditions including a facility category, a time zone, and the number of persons from a user terminal, and a step of searching a database storing reservable information for each facility based on the reservation conditions. As a result of the search result, there is no facility that completely satisfies the reservation conditions, but if there is a facility A that satisfies conditions other than the start time of the time zone in the reservation conditions, the time from the start time to the reservable time of the facility A The method includes the steps of creating a reservation plan combining facility B and facility A that can be used for a while, and transmitting the created reservation plan to the user terminal.
[0013]
The method for making a multiple facility linked reservation according to the present invention also includes a step of receiving a reservation condition including a facility category, a time zone, and the number of persons from a user terminal, and searching a database storing reservable information for each facility based on the reservation condition. And if there is no facility that completely satisfies the reservation conditions as a result of the search results, but there are a plurality of facilities that satisfy the conditions other than the number of people in the reservation conditions, a step of creating a reservation plan by combining those facilities; Transmitting the created reservation plan to the user terminal.
[0014]
In the multi-facility linked reservation method of the present invention, when an instruction to cancel a reservation plan for which reservation processing has been once executed is received from a user terminal, all reservations for a plurality of facilities included in the reservation plan may be cancelled.
[0015]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, an embodiment of the present invention will be specifically described with reference to the drawings.
FIG. 1 is a schematic diagram showing an example of a multiple facility linked reservation system according to the present invention. An object of the present invention is not a single facility such as a restaurant, but a shopping mall or the like having a plurality of facilities.
[0016]
A user (hereinafter, referred to as a user) of the multiple facility linked reservation system of the present invention has a portable terminal (hereinafter, referred to as a user terminal) 1. The user terminal 1 is a portable communication terminal such as a portable telephone or a PHS, a portable information device (PDA (Personal Digital Assistant), an HPS (Hand held PC), a notebook personal computer, or the like) connected to the portable communication terminal. The user terminal 1 accesses the server 10 via a communication network 4 such as a mobile communication network or the Internet.
[0017]
In FIG. 1, a server 10 is a server device (facility information providing / reserving device) for providing various services related to facility information providing / reserving, and has a function as an Internet server (WWW server). The server 10 is connected via a communication network 6 to information processing terminals 7a to 7c such as personal computers and PDAs installed in a plurality of affiliated facilities. The information processing terminals 7a to 7c have, for example, a browser function, and are always connected to the server 10 via the communication network 6 at least during business hours to provide information to the server 10 which is a center of each member facility. The reservation from the user is received via.
[0018]
The server 10 includes a facility information registration unit 21, a reservation information registration transmission unit 22, a reservation information search unit 23, a reservation information presentation unit 24, and a reservation information reception unit 25. The facility information registration unit 21 stores / updates information of each facility input from the information processing terminals 7a to 7c of each facility in the facility integrated database 11. In the facility integrated database 11, data indicating the congestion status in each facility is stored by the facility information registration unit 21. The congestion status data is input from the information processing terminals 7a to 7c at any time (for example, when the congestion status changes) at the current congestion status of the facility, and is updated as needed. This allows the user to select a facility in consideration of the current congestion status of each facility, as described later.
[0019]
When there is access from the user, the reservation information search unit 23 searches the facility integrated database 11 for an appropriate facility or eating and drinking plan based on the input information of the user. The reservation information presenting unit 24 processes the retrieved information and presents it to the user. When the user executes a reservation based on the presented information, the reservation information receiving unit 25 receives the reservation application information. The reservation information registration transmission unit 22 transmits the received reservation application information to the target facility and records it in the facility integrated database. At this time, data is transmitted in a format linked to a plurality of facilities according to the user's plan.
[0020]
FIG. 2 and FIG. 3 are diagrams illustrating the flow of a process in which a user makes a reservation using the facility information providing / reserving service provided by the server 10. FIG. 2 is a sequence diagram illustrating a series of processes from input of a search condition by a user to display of a search result. FIG. 3 is a sequence diagram for explaining a series of processing from display of a search result to execution of a reservation.
[0021]
First, in FIG. 2, facility A that wants to join the facility information providing / reserving service has its own facility name, facility category, products or services handled, facility introduction text, menu, price, number of persons that can be accommodated, and the like. Input (SA1) and register in the facility integrated database 11 (S11). Similarly, the other facility B also inputs information about its own facility (SB1) and registers it in the facility integrated database 11 (S12). This registration is performed once at the time of joining, and after that, when there is a change in the registered contents, it will be updated as appropriate.
[0022]
On each facility side, for example, a clerk or the like inputs the congestion status of the own shop at any time from information processing terminals 7a to 7c (hereinafter, facility terminals) installed in each shop and notifies the server 10 side. (SA2, SB2). The server 10 updates the facility integrated database 11 every time this notification is received (S13, S14).
[0023]
On the other hand, if the user wants to receive the facility information providing / reserving service, the service name (for example, “facility information providing / reserving” is displayed) from the menu list using the user terminal 1. Select Alternatively, the URL of the WWW server 10 may be input. After connecting to the server 10, the number of reservation persons, the reservation time, and the attribute of the facility to be used are input (SU1). The attribute of the facility referred to here is facility category information indicating the type of facility, such as a family restaurant, a pub, a ramen shop, a cafe, a karaoke shop, and the like. Upon receiving the search request, the server 10 performs a process of searching the facility integrated database 11 for a desired facility according to the data input by the user (S15). In this search process, if the user can reserve a facility he / she wants to use, the facility is extracted (S16, S17), and information on the extracted facility is displayed on the reservation selection screen (SU2). The user selects a facility to be used on the reservation selection screen and executes the reservation.
[0024]
When a facility is searched based on the data selected by the user but a facility that matches the search condition is not found, there are two possible reasons. One is when there is no facility that matches the reservation time of the search condition, and the second is when there is no facility that matches the number of reservations of the search condition.
[0025]
If there is no facility that matches the reservation time of the search condition, the search is performed again under the condition A (the desired reservation time is ignored, and the facility attribute is the same as the desired condition) (S18). If a facility that satisfies the condition A is found, processing C is subsequently performed (S19). In the process C, extraction of facilities that do not satisfy the desired reservation time but satisfy other conditions, and when the available time of the extracted facility is later than the desired reservation time, the waiting time until the facility becomes available can be compensated. Extract other facilities. At this time, if the desired facility attribute is a restaurant, the facility attribute searched to make up for the waiting time is cafe, and if the desired attribute is a izakaya, the facility attribute searched to make up for the waiting time is fast food. It is preferable to determine the combination of the facility attributes in advance. In this way, a combination of facilities that can be used in place of the reservation conditions indicated by the user is extracted and displayed on the reservation selection screen as a facility use plan (SU2). Alternatively, instead of the condition A, it is possible to search for a facility that matches the reservation time other than the facility attribute selected by the customer, create a facility use plan, and present it to the user.
[0026]
If there is no facility that matches the number of reservations in the search condition, a search is performed under condition B (ignoring the desired number of reservations, the facility attribute is the same as the desired condition) (S20), and a plurality of facilities satisfying the condition B are found. If it is, processing D is performed to extract a combination of facilities that satisfies the number of reservations in the search condition (S21). That is, if a facility requiring a waiting time is found from the information of each facility obtained by the search processing based on the congestion situation, a search is made to see if the number of persons that cannot be accommodated can be reserved for another facility during the waiting time. As a result, a plurality of facilities jointly provide services, so that various services can be provided to customers. The search result is presented to the user as an alternative plan for the user's reservation condition. The user terminal receives this and displays it (SU2).
[0027]
In this embodiment, the user initially plans to reserve only one facility. However, an embodiment may be adopted in which the user desires to reserve a plurality of facilities at different times from the beginning. For example, there is a case where a banquet is to be held at a pub from 18:00 to 20:00 and a second party is desired to be held at a karaoke shop from 20:00 to 22:00. In this case, the number of reservations, the reservation time, the attribute of the facility to be used, and the like may be input a plurality of times in SU1 of FIG. The server 10 searches the facility integrated database 11 for desired facilities from the facility integrated database 11 according to the respective user input information (S15). If a combination of the facilities is found (S16), the server 10 presents the combination to the user as a reservation plan. The user terminal receives this and displays it (SU2). If the user cannot find a combination of facilities corresponding to the conditions desired by the user, the reservation time is ignored (condition A) or the number of reservations (condition B) for the first facility desired by the user, as described above. The facility is ignored and searched again (S18 to S21 in FIG. 2). Thereafter, the second facility that is available at a time later than the reservation time of the first facility and that satisfies (or is closest to) the attribute of the facility desired to be used and the number of reservations input by the user for the second facility Search for. When the user inputs reservations for three or more facilities, the facilities are similarly searched in order. When the combination of facilities found in this way is presented to the user as an alternative plan, the user terminal receives and displays the combination (SU2).
[0028]
With reference to FIG. 3, a description will be given of a reservation process when a facility use plan that can be used by a user is found among the alternative plans presented on the user terminal. If a plan to be adopted is found in the reservation plans displayed on the user terminal, the user selects the reservation plan (SU3). Then, the selected reservation information is displayed in a list, the information of the reservation person (reservation person name, contact information of the reservation person, etc.) is input, and when the reservation execution button is pressed, the reservation information is transmitted to the server 10. In the server 10, the reservation information receiving unit 25 detects the target facility included in the reservation information (S22), and transmits the facility information and the details of the reservation information to the reservation information registration transmission unit 22. The reservation information registration transmission unit 22 transmits reservation reception information to each facility, and each facility receives the reservation information (SA3, SB3). The reservation information registration transmitting unit 22 also registers the reservation information in the corresponding facility in the facility integrated database 11 (S24), and ends the reservation processing.
[0029]
The processing flow shown in FIGS. 2 and 3 is shown in FIG. 4 as a data flow. The facility integrated database 11 of the server 10 stores congestion information (reservable information) of the facilities A and B. When the user accesses the server 10 and transmits desired reservation information such as the date and time, the type of facility (facility attribute), and the number of people ((1)), the server 10 refers to the congestion information of each facility in the facility integrated database, When the desired reservation is possible, the information is presented to the user terminal, and when the desired reservation is not completely satisfied, the facility combination information is presented to the user terminal as a substitute plan ((2)). When the user requests execution of a reservation from the user terminal, the reservation information is temporarily received by the server 10 as shown by a white arrow in the figure, and then transmitted from the server 10 to the facility comprehensive database 11 and each facility. .
The flow of the above processing will be described with reference to display screen examples of the user terminal shown in FIGS.
[0030]
FIG. 5 is an example of a reservation search screen displayed on the user terminal accessing the server 10. On this reservation search screen, the user inputs the number of reservations, the reservation time, and the attributes of the facility to be used. Now, it is assumed that the user is going to make a reservation for a restaurant of Italian cuisine with two persons from 19:00 to 21:00. In this case, the facility attribute is set to Italian restaurant, the desired use time is entered from 19:00 to 21:00, and the desired number of reservations is entered as two. When a search start button is pressed after inputting necessary items, a search request is issued to the server, and the search result is displayed on the user terminal.
In the case of the embodiment in which reservation of a plurality of facilities is desired from the beginning, a screen in which a plurality of combinations of the number of reservations, the reservation time, the reservation facilities, and the like can be input is shown in FIG.
[0031]
FIG. 6 is a diagram illustrating an example of a display screen when a desired facility is searched. A list of single facilities that can be reserved is displayed on the reservation selection screen of the user terminal. The user can make a reservation for the desired facility (in this case, facility B) by checking the reservation column and pressing a reservation execution button.
[0032]
FIG. 7 is a diagram illustrating an example of a reservation selection screen displayed on the user terminal when the reservation time does not match, that is, when there is no facility that becomes vacant at the reservation time.
[0033]
The situation in this case is, for example, as follows. When the server searches the facility integrated database with the reservation conditions desired by the user, all the Italian restaurants in the shopping mall are reserved at the desired time, and only the Italian restaurant A can be used from 19:30. It turns out. Then, assuming that the Italian restaurant A is to be reserved at 19:30 with the scheduled time shifted, a cafe restaurant D that can kill time is extracted from the facility integrated database from 19:00 to 19:30, and the waiting time is set. During the period, it is proposed to use store D (plan 1). It was also found that the Italian restaurant G was available from 20:00. In this case, too, assuming that the scheduled time is shifted and the Italian restaurant G is reserved from 20:00, a cafe restaurant F that can kill time from 19:00 to 20:00 is extracted from the facility integrated database, During the waiting time, it is suggested to use store F (plan 2). In this way, the user can search for the reservation information of another facility based on the current congestion status, in addition to the information such as mere introduction of each store. Then, reservations can be made with a plurality of facilities to receive services.
[0034]
FIG. 8 is a diagram showing an example of a reservation selection screen displayed on the user terminal when the number of reservations does not match, that is, when there is no facility with sufficient vacancies at the desired reservation time.
[0035]
For example, a company uses a shopping mall at a year-end party, the desired reservation time is from 19:00 to 21:00, and the desired number of reservations is to be made by 50 people. There were no facilities that could be accommodated at one time. However, it was found that the Italian restaurant (facility B) can accommodate 35 people and the family restaurant (facility C) can accommodate about 20 people. If the Italian restaurant (facility B) and the family restaurant (facility C) can provide the service jointly, the user is more likely to reserve and use the facility from 20:00 to 21:30. Therefore, as shown in FIG. 8, a plan in which two facilities jointly provide service to the 50 persons is presented to the user. The user sees the plan, presses the reservation execution button if acceptable, and reserves two facilities.
[0036]
In any of the cases shown in FIGS. 6 to 8, a reservation confirmation screen as shown in FIG. 9 is displayed on the user terminal, and the user inputs a name, contact information, etc. on the reservation input screen. By pressing the reservation execution button, the reservation information is sent to the facility side. When a user makes a reservation, the server 10 sends a reservation notice to the facility terminal of the reserved facility. This reservation notice includes the information of the reservation contents (reservation time, reservation number, etc.) input by the user. The facility terminal that has received the reservation notification receives and registers this reservation. The facility that has received the reservation secures a seat based on the details of the reservation.
[0037]
FIG. 10 is a diagram illustrating an example of an information providing screen of a facility terminal that notifies a congestion status and the like. For example, each facility terminal normally displays an information providing screen to the center (server 10) as shown in the figure. On the information providing screen, the number of reservations for the facility is displayed in real time in units of time, so that not only the current facility reservation status but also the reservation status up to the facility closing time can be grasped.
[0038]
Items indicating the reservation status are displayed on the information provision screen. The clerk looks at the inside of the store and selects / designates any of these items when the congestion status changes. In response to this, the congestion state data stored in the facility integrated database 11 is updated. For example, when a reservation status display button is pressed on the facility menu screen of FIG. 10, a reservation status display screen is displayed. Here, it is assumed that the store is opened from 14:00 to 23:00 and has 20 seats. As shown in the figure, five seats are prepared from 14:00 to 20:30 as seats other than the reserved seats. Also, a user who has made a reservation for six people from 15:00 to 19:30, a user who made a reservation for four people from 16:00 to 21:30, and a user who made a reservation for four people from 17:00 to 22:30 It turns out that there is a user. If the user wants to modify the reservation status, the user presses a reservation status correction button. For example, currently, the number of unreserved seats for five people is prepared, but the number of unreserved seats is seven and from 14:00 to 23:00 (for example, if there are seven unreserved customers in the store, Since it is not known at what time the customer will return, it is considered that a new reservation cannot be accepted for seven persons until the closing time. In this case, for example, the reservation status is changed by dragging and selecting the number of reserved seats for seven seats from 14:00 to 23:00 with a mouse or the like of the facility terminal. As a result, in this case, there are no blank seats from 17:00 to 19:30, and a new reservation cannot be accepted. Thereafter, by pressing the update execution button, the update of the reservation status is determined.
[0039]
FIG. 11 is a sequence diagram illustrating a processing flow when a user who has reserved a plurality of facilities according to the plan presented by the server cancels the reservation.
When canceling a reservation, the user presses a reservation plan confirmation button on the display screen of the user terminal (SU11). The server 10 searches the reservation information recorded in the facility integrated database 11, retrieves the information of the facility reserved by the user (S31), and transmits the information to the user terminal. The user confirms the reservation information on the user terminal (SU12) and presses a cancel button (SU13). The server 10 that has received the notification of the reservation cancellation from the user terminal cancels the entire reservation plan of the plurality of facilities registered in the facility integrated database 11, and transmits the cancellation information to the facility to be canceled (S32). Each facility grasps the number of customers to cancel and the time zone from the transmitted information and accepts the cancellation (SA11, SB11). The server 10 receives the cancellation completion information from each facility, and ends the cancellation processing (S33). This allows the user to cancel the plan without canceling each of the reserved facilities one by one, thereby making it possible to collectively cancel the facilities reserved according to the plan.
[0040]
【The invention's effect】
ADVANTAGE OF THE INVENTION According to this invention, a user can select the facility avoiding the crowded facility, for example, can use the optimal facility according to the present situation, and also use the crowded facility. In this case, the service of another facility can be proposed during the waiting time. Further, even when the service cannot be provided by only one facility because the number of users is too large, a service jointly provided by a plurality of facilities can be proposed. As a result, a service different from the conventional service form of one user and one facility can be provided.
[Brief description of the drawings]
FIG. 1 is a schematic diagram showing an example of a multiple facility linked reservation system according to the present invention.
FIG. 2 is a sequence diagram illustrating a series of processes from input of search conditions by a user to display of search results.
FIG. 3 is a sequence diagram illustrating a series of processes from display of a search result to execution of a reservation.
FIG. 4 is a view for explaining the flow of data when a plurality of facilities are reserved.
FIG. 5 is a diagram showing an example of a reservation search screen displayed on the user terminal.
FIG. 6 is a diagram showing an example of a display screen when a desired facility is searched.
FIG. 7 is a diagram showing an example of a reservation selection screen displayed on the user terminal when the reservation time does not match.
FIG. 8 is a diagram showing an example of a reservation selection screen displayed on the user terminal when the number of reservations does not match.
FIG. 9 is a diagram showing an example of a reservation confirmation screen of a user terminal.
FIG. 10 is a diagram illustrating an example of an information providing screen of a facility terminal that notifies a congestion status and the like.
FIG. 11 is a sequence diagram illustrating the flow of processing when canceling a reservation.
[Explanation of symbols]
1: user terminal, 7a, 7b, 7c: information processing terminal, 10: server, 11: facility integrated database, 21: facility information registration section, 22: reservation information registration transmission section, 23: reservation information search section, 24: reservation Information presentation part, 25: reservation information reception part

Claims (8)

A database storing the reservable information of a plurality of facilities, and the reservable information of the facility stored in the database to the user terminal, and executing the facility reservation processing based on the reservation execution request received from the user terminal. A multi-facility linked reservation system including a server,
The server receives the latest reservable information from a plurality of facilities, updates the database with the received latest reservable information, a facility information registration unit, and at least one reservation condition received from the user terminal. In the case where a reservation information search unit for searching the database and a search result obtained by the reservation information search unit are received and there is no facility that completely satisfies the reservation condition or there are a plurality of the reservation conditions, the use of a plurality of facilities is combined. A reservation information presenting unit for creating a reservation plan and transmitting the reservation information to the user terminal; and when receiving a reservation execution request from the user terminal, transmitting the reservation information to a related facility and making a reservation for the relevant facility in the database. A multi-facility linked reservation system, comprising: a reservation information registration / transmission unit for updating information and executing a reservation process. 2. The multi-facility linked reservation system according to claim 1, wherein the database holds information on a facility name and a facility category of each facility as information on each facility, and the reservable information of the facility includes a time zone and the number of people who can be reserved. Wherein the reservation condition received from the user terminal includes information on a facility category, a time zone, and the number of persons. 3. The multiple facility linked reservation system according to claim 2, wherein, when there is a facility A that satisfies a condition other than a start time of a time zone among the reservation conditions, the reservation information presenting unit sets a reservable time of the facility A from the start time. A facility-linked reservation system, wherein a reservation plan is created by combining facility B and facility A that can be used until the end of the period. 3. The multi-facility linked reservation system according to claim 2, wherein, when there are a plurality of facilities satisfying a condition other than the number of people among the reservation conditions, the reservation information presentation unit creates a reservation plan by combining those facilities. Multi-facility linked reservation system. In the multiple facility linked reservation system according to claim 2, when there are a plurality of the reservation conditions, the reservation information presenting unit satisfies a first reservation condition among the reservation conditions or at least a time other than an end time of a time zone. When there is a facility A that satisfies the first reservation condition, the facility B satisfies the facility category condition of the second reservation condition among the reservation conditions and is available after the reservation end time of the facility A. A multi-facility linked reservation system, wherein a reservation plan is created in combination with the facility A. Receiving reservation conditions including a facility category, a time zone, and the number of persons from the user terminal;
Searching a database storing reservable information for each facility based on the reservation conditions;
As a result of the search result, if there is no facility that completely satisfies the reservation condition, but there is a facility A that satisfies a condition other than the time zone start time in the reservation condition, from the start time to the reservable time of the facility A Creating a reservation plan combining facility B and facility A available during
Transmitting the created reservation plan to the user terminal. Receiving reservation conditions including a facility category, a time zone, and the number of persons from the user terminal;
Searching a database storing reservable information for each facility based on the reservation conditions;
As a result of the search result, when there is no facility that completely satisfies the reservation condition, but there are a plurality of facilities that satisfy conditions other than the number of people in the reservation condition, a step of creating a reservation plan by combining those facilities;
Transmitting the created reservation plan to the user terminal. 8. The multiple facility linked reservation method according to claim 6, wherein when receiving an instruction from the user terminal to cancel the reservation plan once executing the reservation processing, canceling all reservations of the plurality of facilities included in the reservation plan. A multi-facility linked reservation method, further comprising:

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