JP2004013678A - Accounting system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an accounting system that enables efficient accounting and a customer's unconstrained shopping by quickly handling a customer's return. <P>SOLUTION: While or after being read (scanned) with a bar code scanner 13 at a register, a bar code on an article purchased by a customer is transmitted to and displayed on a display 12 with a touch panel as display selecting means connected to POS 11. The customer can select an article to be returned in dependence on the display on the touch panel display 12. A returned article 15 is transmitted also to a store controller 14. <P>COPYRIGHT: (C)2004,JPO

Description

[0001]
TECHNICAL FIELD OF THE INVENTION
The present invention relates to an accounting system, and more particularly to an accounting system suitable for accounting at a retail store such as a superstore (supermarket) and a convenience store (convenience store).
[0002]
[Prior art]
In retail stores such as supermarkets and convenience stores, daily necessities commonly used by customers are generally displayed on display shelves and sold. In general, the customer selects these displayed products, puts them in a shopping basket or cart, carries them to a cash register (accounting corner), and performs an accounting process. At the cash register, a barcode scanner (or reader) connected to a POS (Point of Sales) reads (scans) a barcode attached to the product, and performs an accounting process. As a result, it is possible for a relatively small number of clerks to efficiently perform accounting processing for a large number of customers.
[0003]
However, many customers have selected the wrong product, changed their mind at the time of accounting after selecting the product once, misunderstood the price attached to the product, or exceeded the budget at the time of accounting You may notice that you may return some products. In such a case, the return process takes time, a queue is formed in front of the cash register, and other customers are waiting. Also, returned goods are often left in the vicinity of the cash register, and when the cash register is congested, the returned goods can be immediately returned to the predetermined shelf even if the goods are returned. There is a risk that the product will be lost, mixed into the product purchased by a subsequent customer, or the quality of the product will be degraded.
[0004]
[Problems to be solved by the invention]
Once a customer goes shopping, the customer tends to look at the display at the store and "buy next" or "impulse buy" other products, including special sale items. In some cases, shopping is performed without sufficiently considering the price and the total price. In these cases, the budget may be exceeded at the time of accounting. In a conventional cash register, for example, the price of a product read by a bar code scanner is displayed each time, and even if the customer can confirm, the product information of all the purchased products, unit price, quantity, etc., the total amount and the consumption tax etc. are , It is difficult to grasp a receipt issued from a POS. For this reason, the customer cannot shop with peace of mind, and when returning the product, it takes a long time for the accounting process. Especially, when the cash register is crowded with other customers, the customer is bothered.
[0005]
[Object of the invention]
The present invention has been made in view of the above-described problems of the related art, and has as its object to provide an accounting processing system that enables efficient accounting processing without the customer being bothered.
[0006]
[Means for Solving the Problems]
In order to solve the above-mentioned problems, the accounting system according to the present invention employs the following characteristic configuration.
[0007]
(1) In an accounting processing system in which a customer wants to purchase a product at a retail store or the like from a display shelf or the like, carries the product to a cash register, and performs an accounting process by POS,
An accounting system comprising a display selection means connected to the POS, wherein a customer can select a product he / she wants to return based on the product accounting information displayed on the display selection means.
[0008]
(2) The accounting processing system according to (1), wherein the display selection means can display the barcode of the product during scanning by a barcode scanner connected to the POS.
[0009]
(3) The account processing system according to the above (1) or (2), wherein the display selecting means is a display with a touch panel.
[0010]
(4) In an accounting processing system in which a customer wants to purchase a product at a retail store or the like is selected from a display shelf or the like, carried to a cash register, and performs an accounting process by POS.
An accounting system comprising a display selection unit and a store controller connected to the POS by a communication network, wherein the display selection unit allows a customer to perform a necessary return process, and the store controller manages returned products.
[0011]
(5) The accounting processing system according to (4), wherein the customer performs a return operation based on the display of the display selection means during an operation of reading the product by a barcode scanner or the like connected to the POS.
[0012]
(6) The accounting processing system according to (4) or (5), wherein the customer selects all the merchandise to be returned by the display selection means after inputting all merchandise information and displaying the total price in the POS.
[0013]
(7) The store controller is connected to all POSs in the store by a communication network, and manages information such as the product name and quantity of the returned goods for each POS (4), (5) or (6). ) Accounting system.
[0014]
BEST MODE FOR CARRYING OUT THE INVENTION
Hereinafter, the configuration and operation of a preferred embodiment of an accounting system according to the present invention will be described in detail with reference to the accompanying drawings.
[0015]
First, FIG. 1 is a system configuration diagram of a preferred embodiment of an accounting system according to the present invention. The transaction processing system 10 includes a POS 11, a display 12 with a touch panel as a display selection means, a barcode scanner 13, and a store controller 14. The display 12 with a touch panel and the POS 11 are interconnected by a communication network 100. The barcode scanner 13 and the POS 11 are interconnected by a communication network 110. Further, the store controller 14 and the POS 11 are interconnected by the communication network 120.
[0016]
Next, the main functions of the components of the accounting system 10 of the present invention shown in FIG. 1 will be described. The display 12 with a touch panel is a display selection means arranged in front of the customer and operable by the customer. The barcode scanner 13 scans a barcode (not shown) of a product purchased by a customer and a product 15 to be returned. The store controller 14 manages the POS 11 and the like. The POS 11 performs an accounting process for a product purchased by a customer, as described below.
[0017]
The POS 11 is a general POS terminal that can perform product sales processing and the like. The POS 11 has a function of processing product information sent from the barcode scanner 13 via the communication network 110. Further, it has a function of displaying information processed by the POS 11 on the display 12 with the touch panel and receiving information processed by the display 12 with the touch panel via the communication network 100. The POS 11 also has a function of sending the processed information to the store controller 14 via the communication network 120.
[0018]
The barcode scanner 13 is a device that can read barcode information of a barcode label attached to a product in a store. The display 12 with a touch panel has a function of displaying information processed by the POS 11 via a communication network and transmitting the processed information to the POS 11. The product 15 to be returned is a product that is to be returned after the customer has decided to purchase it once among the products displayed for sale in the store. The store controller 14 includes an information processing device such as a workstation server. The store controller 14 has a function of receiving and processing information transmitted from the POS 11 via the communication network 120 and barcode information of a product.
[0019]
Next, the operation of the accounting system 10 according to the present invention shown in FIG. 1 will be described in detail with reference to the flowchart shown in FIG. FIG. 2 shows the processing steps of the POS 11, the display with touch panel 12, and the store controller 14 shown in FIG. 1 separately as Step A, Step B, and Step C, respectively.
[0020]
First, a customer who has decided to purchase goods carries the goods to a cash register with a shopping basket or a cart, and performs a checkout with the POS11. The information read by the barcode scanner 13 is transmitted to the POS 11 via the communication network 110 and to the display 12 with the touch panel via the communication network 100 (step A1). The display 12 with the touch panel that has received the transmitted information displays information such as a product name, an amount, and a total amount on a display (display screen) such as a liquid crystal display device (step B1).
[0021]
Next, when there is a product to be returned in the middle of the transaction or when the total price is displayed and the user wants to return the product because of a budget overrun, the customer selects the product to be returned while looking at the display of the display 12 with a touch panel. And touch (step B2). The information is sent to the POS 11 via the communication network 100, where the total amount and the like are calculated again and sent to the display 12 with the touch panel (step A2). Then, the corrected total amount and the like are displayed on the display 12 with the touch panel (step B3). If the customer is satisfied here, the store clerk scans the bar code scanner 13 for the product that the customer wants to return, and completely deletes the product from the sales data (step A3).
[0022]
Finally, the data is transmitted again from the POS 11 to the display 12 with the touch panel, and the final total amount and the like are displayed on the display (step A4). At the same time, the POS 11 transmits the returned merchandise and sales data to the store controller 14 (step A5). The store controller 14 performs the processing of the sales, and at the same time, also performs the processing such as how much and how much merchandise was returned at which POS 11 (step C1).
[0023]
The configuration and operation of the preferred embodiment of the accounting system according to the present invention have been described above in detail. However, such an embodiment is merely an example of the present invention, and does not limit the present invention in any way. It will be readily apparent to those skilled in the art that various modifications and changes can be made in accordance with the particular application without departing from the spirit of the invention. For example, a display with a touch panel can display the product name, quantity, price, total price, and the like purchased by the customer, and is not necessarily a touch panel as long as the product to be returned can be selected, and is not necessarily a touch panel. May be. For example, a number may be displayed together with the product, and the product to be returned may be selectable by a number or the like.
[0024]
【The invention's effect】
As will be understood from the above description, the accounting system of the present invention has the following practically significant effects. First, the customer can perform the return processing, thereby shortening the accounting time at the time of congestion. The reason is that even if the clerk is scanning the product, if there is a product to be returned during that time, it can be returned.
[0025]
Also, after the total price is displayed, if the customer notices that the budget is over, instead of working with the clerk to select the products that he or she wants to return to meet the budget, Return processing can be performed at will. Therefore, the clerk can perform the accounting process more efficiently, for example, by performing the accounting process (scanning by the barcode scanner 13) of the product of the next customer. In addition, the customer can confirm the product, the quantity, and the price on the display with the touch panel, and can shop comfortably or without hesitation.
[0026]
Further, by sending the information of the returned product to the store controller 14, the product is surely returned to the product shelf, which is useful for inventory management. The reason is that when the product is returned, the clerk first leaves the product around the POS 11 and may leave it for example until the next day. However, by displaying the information of the returned merchandise (for example, how much merchandise was returned at which POS), the merchandise can be surely returned to the merchandise shelf and used for inventory management.
[Brief description of the drawings]
FIG. 1 is a system configuration diagram of a preferred embodiment of an accounting system according to the present invention.
FIG. 2 is a flowchart illustrating the operation of the accounting system shown in FIG. 1;
[Explanation of symbols]
10 Accounting system 11 POS
12 Display selection means (display with touch panel)
13 Barcode Scanner 14 Store Controller 100-120 Communication Network

Claims (7)

In an accounting processing system in which a customer selects a product that the customer wants to buy at a retail store or the like from a display shelf or the like, carries the product to a cash register, and performs accounting processing by POS,
An accounting processing system comprising a display selection unit connected to the POS, wherein a customer can select a product to be returned based on the product accounting information displayed on the display selection unit. 2. The accounting processing system according to claim 1, wherein the display selection unit can display the barcode of the product during scanning by a barcode scanner connected to the POS. The accounting processing system according to claim 1, wherein the display selection unit is a display with a touch panel. In an accounting processing system in which a customer selects a product that the customer wants to buy at a retail store or the like from a display shelf or the like, carries the product to a cash register, and performs accounting processing by POS,
A display selection unit and a store controller connected to the POS by a communication network, wherein the display selection unit allows a customer to perform a required return process, and the store controller manages returned products. Processing system. 5. The accounting processing system according to claim 4, wherein the customer performs a return operation based on the display of the display selection means during a reading operation of the commodity by a barcode scanner or the like connected to the POS. 6. The accounting processing system according to claim 4, wherein the customer selects the product to be returned by the display selection means after inputting all the product information and displaying the total price in the POS. 7. The store controller according to claim 4, wherein the store controller is connected to all POSs in the store by a communication network, and manages information such as a product name and a quantity of the returned goods for each POS. Accounting system.

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