JP2003319991A - Service providing system, and massage machine - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To obtain a system for providing a service by which a customer easily and inexpensively receives a service, is massaged under an optimum massage condition, and obtains a high symptom improving effect, and also to provide a massage machine. <P>SOLUTION: A plurality of the motor-driven massage machines 1 are installed in a store. Each massage machine 1 includes: a base 2; a seat surface 3 arranged on the base 2; a seat back 4; a footrest 5; a pair of left and right armrests 6; and a controller (a setting panel) 7. A card shape storage medium storing information concerning the customer, and the massage condition, etc., is installed in the storage medium installing part of the controller 7. The customer visiting the store sets the favorite massage condition, and receives the service of massage by the massage machine 1 for a fee according to the massage condition. <P>COPYRIGHT: (C)2004,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a service providing system, particularly a service providing system (service providing method) for providing massage services, and a massage machine.

[0002]

2. Description of the Related Art Conventionally, when a symptom such as stiff shoulder or low back pain occurs, in order to reduce or eliminate the symptom, it is often the case that a massage treatment center is visited to receive a massage (including acupressure) service.

At the massage clinic, at least one masseur is waiting to give a massage.
When a customer comes, the masseur gives the customer a massage.

However, since the massage is performed by the masseuse, the customer cannot receive the massage under the same condition at any time because the condition of the massage changes if the masseuse changes.

[0005] In addition, some female customers may not like to be massaged by a male masseuse, and in this case, they have no choice but to choose a massage treatment room where a female masseuse is present and receive a massage.

Furthermore, in operating such a massage treatment institution, in addition to equipment costs for equipment such as beds for performing massage, there are costs (personnel costs) such as salaries to be paid to masseurs. The cost paid by the customer to receive the massage service was high.

Further, if a person who needs a massage continuously purchases a massage machine and installs it at home, he / she can always perform massage with his / her own massage machine. Since the cost is as high as about 200,000 to 400,000 yen, unless a person who uses it relatively frequently and for a long period of time pays a high cost. Also, since the massage machine is relatively large,
There is also the problem of having to secure a place to install it at home, and it has not become widespread in urban areas where many apartments are lived and housing conditions are poor.

[0008]

SUMMARY OF THE INVENTION It is an object of the present invention to provide a service providing system that allows a customer to easily and inexpensively receive a service, and a massage can be performed under optimum massage conditions so that a symptom can be obtained. It is to provide a service providing system and a massage machine with a high improvement effect.

[0009]

[Means for Solving the Problems] That is,
It is achieved by the present invention of the following (1) to (37).

(1) A service providing system characterized in that a massage service is provided to a customer who visits a store by using the massage machine in a store in which an electric massage machine is installed.

(2) The service providing system according to (1) above, which provides other additional services for a fee or free of charge.

(3) The service providing system according to (2), wherein the additional service is provision of a rest space.

(4) The service providing system according to (2) or (3), wherein the additional service is to provide or accompany a beverage.

(5) The service providing system according to any one of (1) to (4), wherein a plurality of massage machines are installed in the store.

(6) The service providing system according to (5), wherein each massage machine is installed in a private room.

(7) The service providing system according to any one of (1) to (6) above, in which there is at least one other similar store, and the customer can receive the same service at each store.

(8) The service providing system according to any one of (1) to (7), wherein the massage machine has condition setting means for setting massage conditions.

(9) The above-mentioned (1) to (8), which have a storage means for storing predetermined information inside or outside the store and can set a massage condition based on the information stored in the storage means. The service providing system according to any one of 1.

(10) The service providing system according to (9), wherein the information includes information about a customer.

(11) The service providing system according to (9) or (10), wherein the information includes information on a massage condition.

(12) The service providing system according to any one of (9) to (11), wherein the storage means is a storage medium.

(13) The storage medium is an IC card,
The service providing system according to (12), which is a magnetic card or a magneto-optical card.

(14) The service providing system according to the above (12), wherein the storage medium is a semiconductor memory or a disk-shaped memory built in or loadable in a computer.

(15) The above information (9) to (1) can be shared by each massage machine in the store.
The service providing system according to any one of 4).

(16) The service providing system according to any one of (9) to (15) above, wherein the information can be shared with a massage machine installed in another similar store.

(17) The service providing system according to any one of the above (1) to (16), wherein the massage machine is equipped with a computer or is accessible to the computer.

(18) The service providing system according to any one of (1) to (17), wherein the massage machine has a display unit for displaying massage conditions.

(19) The service providing system according to any one of (1) to (18), wherein the massage machine has an input unit for inputting a massage condition and a storage unit for storing the massage condition.

(20) One of the massage conditions is selected from a plurality of massage conditions, and the massage machine operates according to any one of the above (1) to (19). The service providing system described.

(21) The service providing system according to any one of (1) to (20), wherein the massage machine has a voice guidance means.

(22) A massager used in the service providing system according to any one of (1) to (21).

(23) A massage machine having condition setting means for setting a massage condition, capable of accessing information stored in a storage medium, reading the information stored in the storage medium, and reading the information. A massage machine that is capable of operating under a massage condition based on or corresponding to the information.

(24) The massage machine according to the above (23), which is equipped with a computer.

(25) The massage machine according to the above (23) or (24), which has a display means for displaying a massage condition.

(26) The massage machine according to any one of (23) to (25), which has an input means for inputting a massage condition and a storage means for storing the massage condition.

(27) The above-mentioned (23) to (2) having a storage medium loading section for loading the storage medium detachably.
The massage machine according to any one of 6).

(28) The storage medium is an IC memory card, a magnetic card or a magneto-optical card.
The massage machine described in 7).

(29) The massage machine according to (27), wherein the storage medium is a semiconductor memory or a disk-shaped memory.

(30) The above (2) having a voice guide means
The massage machine according to any one of 3) to (29).

(31) The massage machine according to any one of (23) to (30), wherein one massage condition is selected from a plurality of massage conditions and the massage machine operates according to the selected massage condition.

(32) The above (2) having a body shape detecting means
The massage machine according to any one of 2) to (31).

(33) The massage machine according to the above (32), wherein the massage condition can be determined based on the body type detected by the body type detecting means.

(34) The above (2) having a body pressure detecting means.
The massage machine according to any one of 2) to (33).

(35) The massage machine according to (34), wherein the massage condition is corrected based on the body pressure detected by the body pressure detecting means.

(36) Based on the physical condition information of the user,
Correcting massage conditions (22) to (3)
The massage machine according to any one of 5).

(37) The physical condition of the user is checked, and if the physical condition is judged to be abnormal, the operation of the massage machine is stopped (22) to (3).
The massage machine according to any one of 6).

[0047]

BEST MODE FOR CARRYING OUT THE INVENTION Hereinafter, preferred embodiments of a service providing system and a massage machine of the present invention will be described in detail with reference to the accompanying drawings.

FIG. 1 is a perspective view showing an embodiment (inside a massage shop) of a service providing system of the present invention,
2 is a perspective view showing an embodiment of the massage machine, FIG.
[Fig. 3] is a front view showing an example of the external configuration of a controller provided in the massage machine.

The service providing system of the present invention is mainly executed in a massage shop which provides massage services. As shown in FIG. 1, a plurality of private rooms 10 are provided inside the massage shop. Each private room 10
It is separated by a wall so that privacy can be maintained. In particular, it is preferable for a female customer, because the person who is receiving the massage does not need to be seen by others. The private room 10 can be accessed by opening and closing the door 11.

The massage machine 1 of the present invention is installed in each private room 10. In the present invention, the private room 10 is not limited to one partitioned by a hard wall, but may be one partitioned by a simple partitioning means such as a stand, a partition, a curtain (including an accordion curtain). Good. Even in this case, it is preferable that the state of being massaged cannot be easily seen from the outside of the partition (adjacent private rooms or corridors).

Such a private room 10 is, for example, for men /
There may be distinctions between female, non-smoking / smoking, single / double, economy / deluxe (VIP room), sleep / music / image viewing, membership / general, etc.

In each private room 10, in addition to the massage machine 1, for example, a table (side table), a chair, an ashtray, a ventilation fan, an air conditioner, a fan, a humidifier, an air purifier,
Lighting equipment (especially with dimming function), special lighting equipment, fragrance (aromatherapy), eye mask, earplugs, beauty treatment equipment (pack etc.), TV (especially wall-mounted type), video, projector, audio (headphone etc.) , Peripheral devices), communication devices such as personal computers and phones (all not shown), clocks (especially clocks with alarm (alarm) function), blankets, towels, various health equipment, scales, height gauges, At least one of a thermometer, a sphygmomanometer, and the like is installed as necessary, and the service may be received before or after the massage by the massage machine 1 or while receiving the massage. By adding such additional services, each private room 10 can provide a more fulfilling service as a relaxation room. Each such additional service may be charged or free, and may be appropriately determined according to the type and value of the service.

An electric outlet (AC power supply) is installed in each private room 10, and the customer brings in, for example, a portable personal computer (notebook computer), a mobile phone, an electric mustache, a small audio device. An electric appliance such as a device can be connected to the electric outlet and used or charged. This service (power usage service)
Is free. Thus, using electricity free of charge is one of the additional services.

Further, all or part of each private room 10 may be provided with a soundproof (sound insulation) function, and a karaoke device may be installed in the room so that karaoke can be performed. The service related to karaoke may be paid or free.

In addition to the private room 10, a common space is provided in the store. That is, as shown in FIG. 1, a rest space 12 is installed in the store, and customers who visit the store can receive an additional service that they can rest in the rest space 12. A table, a chair (including a sofa), and the like are installed in the break space 12, and the customer can use them when taking a break.

In the rest space 12, a vending machine 13 for drinks (alcohols such as soft drinks, beer, sparkling liquor, and drinks containing shochu), and a table set (table and a plurality of chairs) 14 are installed. Therefore, the customer can purchase his / her favorite drink by the vending machine 13 and have a break while drinking it. Drinks may be sold free of charge, or may be provided free of charge (free drink).

In addition to the paid vending machine 13 (or instead of the vending machine 13), a server such as a water cooler, a water heater, oolong tea, and tea that can be drunk for free may be installed. .

Furthermore, not only drinks, but also breads,
Various foods such as cup noodles, other snacks and confectionery may be provided for a fee or free of charge.

Such drinks and foods may be eaten and drinks in the rest space 12, but may be brought in and eaten in each private room 11, and in particular, it is possible to eat and drink while receiving a massage by the massage machine 1.

In the rest space 12, a television, a video, an audio, a personal computer, various health appliances, a scale,
A height meter, a thermometer, a sphygmomanometer, etc. may be installed so that services (including measurement) by these can be received.

As shown in FIG. 2, the massage machine 1 includes a base 2, a seat surface 3 located on the base 2, a backrest 4, and a backrest 4.
It has a footrest portion 5, a pair of left and right armrests 6, and a controller (setting panel) 7.

The backrest 4 is rotatably installed with respect to the seat surface 3 and is configured so that the angle with respect to the seat surface 3 can be adjusted electrically (or manually). A pillow 41 is installed above the backrest 4.

Inside the backrest 4, at least one pair of rollers (firballs) 4 is provided as a member for pressing the back and waist.
2 and the like, a motor for electrically driving the roller pair, and the like are installed. By the operation of the motor, the roller pair 42 can perform a finger-pressure operation such as pushing with a thumb, and further can perform a back-stretching operation of moving along the spine, and the distance between both rollers approaches and separates. It is possible to move and massage muscles. Further, the roller pair 42 can vibrate to perform shoulder tapping. The strength of each of these operations can be set in multiple stages.

The roller pair 42 may be exposed on the surface of the backrest 4, but in the present embodiment, it is covered with a cloth and is not exposed on the surface of the backrest 4.

The footrest portion 5 has a first portion 51 which is rotatable (foldable) with respect to the seat surface 3 and a second portion 52 which is rotatable (foldable) with respect to the first portion 51. is doing.
At the first portion 51, the thigh and the calf can be massaged by applying pressing force and / or vibration. In addition, by placing the toes (the soles of the feet) on the second part 52, it is possible to give a massage by applying pressing force and / or vibration to the toes. It should be noted that this massage can be performed, for example, partially on the pots on the soles of the feet.

Further, the massage machine 1 of the present invention includes a body type detecting means (body type sensor) for detecting the body type of the customer (user) and a body pressure for detecting the pressure from the body of the customer (user), if necessary. At least one of the detection means (body pressure sensor) can be incorporated. These means are installed inside the backrest 4, for example, and are electrically connected to the controller 7 described later.

When the body type detecting means (body type sensor) is provided, the optimum treatment point can be automatically set based on the body type detected by the body type detecting means. That is, for example, it is possible to set the fir range (massage range) according to the customer (user), and
It is also possible to set the movement locus of the roller (firball) pair 42 that matches the line of the spine (S-shaped curve). This allows for a more comfortable massage along the body line.

The body pressure detecting means (body pressure sensor) is
How the body pressure is applied to the rollers 42
(Body pressure level) can be detected. As a result, by performing massage so that the body pressure detected by the body pressure detecting means is constant, even if the customer changes the posture of the body during the massage, the massage strength (massage strength), etc. Can be automatically corrected to be as constant as possible, and a more comfortable massage can be performed.

A controller 7 is attached to one armrest 6 or its vicinity through a predetermined attachment member. The controller 7 incorporates (is equipped with) a computer such as a microcomputer (or can access the computer), and can set massage conditions to be described later. Further, the memory (storage means) of the computer can store massage conditions (hereinafter referred to as “massage conditions”) and the like.

The operation (power on / off) of the massage machine 1 and the setting (input) of massage conditions can be performed by operating the buttons (keys) of the operation unit 71 provided in the controller 7.

The controller 7 also has a display section (display means) 72 capable of displaying massage conditions and the like. The display unit 72 is, for example, a liquid crystal display device (L
CD), and it is possible to display predetermined information in a single color or color, such as characters, symbols, figures or images. The information displayed on the display unit 72 is not particularly limited, and includes, for example, the date and time, the day of the week, all or some of the customer information described later, the operating status of the massage machine 1 (current step), and the balance of the prepaid card. Etc. may be displayed.

As massage conditions, for example, a massage course (for example, acupressure course, back stretching course, stiffness improvement course, fatigue recovery course, general course),
Massage type (eg Shiatsu, fir tree (brushing up and down), tapping, vibrating, pressing pot), massage area (eg neck, shoulder, back, hips, hips, legs, soles), massage range (For example, wide range, narrow range, shift upward, shift downward), order of massage parts (eg neck → shoulder → back → waist), strength of massage (eg, 4 levels of strength for each part) (Settable), massage speed (for example, 3 speeds can be set for each part), angle of backrest 4 (reclining), massage time (for example, duration: 5 minutes, 10 minutes, 15 minutes, extension) Time: possible every 1 minute), one of these
Alternatively, it is a combination of two or more. However, it is not limited to these.

In the example shown in FIG. 3, the parts of the massage (neck, shoulders, back muscles, hips, legs, soles) are displayed along with their strength in four levels (including 0), and the range of the massage is It is indicated by dots in the figure of the human body.

The controller 7 is a storage medium loading section 7 for detachably loading a storage medium (storage means) 8 such as an IC memory card, a magnetic card or a magneto-optical card.
Have three. The storage medium (card-shaped storage medium) 8 is
It is inserted from an insertion opening (card insertion opening) 74 formed at one end of the controller 7 and loaded into the storage medium loading portion 73.

When the storage medium 8 is loaded in the storage medium loading section 73, the computer built in the controller 7
The loaded storage medium 8 can be accessed.

The storage medium 8 is owned by the customer or lent to the customer. When lending the storage medium 8 to the customer, the customer may either freely carry the storage medium 8 anywhere, or use it only in the same store and prohibit taking it out of the store. .

The information stored in the storage medium 8 is not particularly limited, but examples thereof include information regarding customers and information regarding the massage conditions. These pieces of information can be rewritten.

As the information on the customer (user) (hereinafter referred to as "customer information"), for example, customer number (membership number), name, age, sex, date of birth, blood type, occupation, nationality, place of origin , Address (home, office), phone number, mobile phone number, e-mail address, body temperature, blood pressure, pulse rate, weight, body fat percentage, blood glucose level, urine glucose level, blood cholesterol level, and other physical condition information, Necessary information is properly recorded, such as registered store name, registration date, store record (store name, number of store visits, history of store visit date, etc.), number of service points, and various other personal information. .

As the information on the massage condition, the optimum combination of conditions for each customer is recorded for each element of the massage condition described above.
In this case, the massage condition when the massage was received last time is stored, and when the massage condition is changed next time, the massage condition is rewritten to the new massage condition.

Further, such massage conditions can be stored in a plurality of sets (a plurality of patterns). For example, it is possible to store in advance three types of massage conditions according to the symptom at that time, and to store the massage conditions of the previous time, the last time before, and the last time before last. It is possible to select one from among them and receive a massage under that condition.

The operation unit 71 of the controller 7 reads information (customer information, various information such as massage conditions) from the storage medium 8 loaded in the storage medium loading unit 73, rewrites information (including deletion), Buttons, dials, switches, etc. for selecting one from a plurality of massage conditions are provided. The storage medium 8
The information can be read and written by voice input.

The massage machine 1 operates (operates according to the massage condition) based on the massage condition read in the memory of the computer built in the controller 7 or the information (corresponding) related thereto.

All or part of the information (customer information, various information such as massage conditions) read from the storage medium 8 is displayed on the display section 72.

The storage medium used in the present invention is not limited to the card-shaped storage medium such as the storage medium 8 described above, but may be a chip-shaped storage medium such as a semiconductor memory, a magnetic disk, an optical disk or a magneto-optical disk. It may be a disk-shaped memory such as. In this case, these storage media may be built in the computer or may be loaded.

The massage machine 1 may be configured (mode set) so as to correct the massage condition based on the physical condition information of the user. For example, when the body temperature or blood pressure is higher than the reference value (when the health condition is concerned), the strength of the massage set is lowered by one step, or the set massage time is shortened. . In some cases, the massage may be rejected (massage time = 0) in consideration of the safety of the user. Also, for example, when the weight or body fat percentage of the customer is higher than the standard, the strength of the massage set is increased by one step, or the set massage time is lengthened by several minutes. If the customer's weight or body fat percentage is lower than the standard, the opposite is done. This makes it possible to maintain the health of the customer (user) with higher safety.

Correction (change) of such massage conditions
Can be performed regardless of the massage conditions stored in advance in the storage medium 8. When such correction (change) is performed, the effect is displayed in advance (notice) or after the display unit 72. Is displayed or displayed by voice guidance of voice guidance means.

The latest body temperature and blood pressure of the customer can be found in the private room 1
It may be measured by a thermometer or a blood pressure monitor installed in 0, and the value may be stored in the storage medium 8 or the memory in the controller 7.

In this case, while the massage is being performed, the customer wears a sphygmomanometer or the like to measure the blood pressure, pulse rate, etc. in real time, and if the blood pressure, pulse rate exceeds the reference value ( When it is determined that the health is abnormal or is likely to be abnormal), the operation of the massage machine 1 can be controlled to stop immediately regardless of the setting content of the massage condition. As a result, it is possible to ensure safety regarding the health of the customer.

All or part of the information stored in the storage medium 8 can be shared by the massage machines 1 in the same store. That is, each massage machine 1 installed in each private room 10 has the same specifications, and the storage medium 8 should be loaded in any storage medium loading section 73 of the controller 7 of the massage machine 1. You can This allows any massage machine 1 in the same shop to receive a massage under the same conditions.

Further, in the massage machine 1 of the present invention, the controller 7 may be provided with a voice guidance means (voice notification means) 75. By the voice guidance means 75, for example, guidance of basic usage of the massage machine 1, guidance when the operation of the controller 7 is lost (help function), guidance of input operation of various information, setting of massage conditions, etc. Generation of confirmation sound, notification of customer information (excluding information not suitable for notification may be excluded) read from the storage medium 8, notification of massage start, notification of massage end (or notice), remaining massage time Can be notified, an error state can be notified, and the like.

The voice guiding means 75 is not limited to being installed in the controller 7, and may be at another place, for example, near the pillow 41 or a wall inside the private room 10.

The contents of the voice guidance by the voice guidance means 75 can be displayed on the display section 72 at the same time.

The voice guidance by the voice guidance means 75 and the display on the display unit 72 are not limited to Japanese, but can be made, for example, in English, French, German, Russian, Spanish, Chinese by operating the language selection button or the like. It can also be chosen to be done in the desired foreign language, such as Chinese, Korean, Arabic, etc. This makes it possible to provide safe and comfortable services to foreign customers.

In the present invention, the massage machine 1 as described above is used.
Will provide paid massage services to customers who visit the store.

The massage fee may be prepaid or postpaid, or may be paid weekly or monthly in a lump sum. In addition, the price increases according to the time of massage. For example, the fee is set in units of 15 minutes.

The method of paying the fee is not particularly limited, and may be cash, credit card, bank transfer, prepaid card, advance ticket, electronic money distributed through the Internet or the like.

The massage machine 1 itself may be provided with, for example, a cash slot or a prepaid card slot (not shown). The massage fee may be collected at another place in the store. In this case, a person may collect the fee, but the fee can be collected by an automatic fee collecting machine. This contributes to unmanned stores.

Further, it is also possible to adopt a system in which the fee is discounted after this time or from the next time if the customer registers as a member. In addition, the fee can be collected by membership fee system.

The above service may be provided only in one store, but there are a plurality of similar stores, and the customer is
The configuration may be such that each store can receive the same service. In this case, each store is
It may be a franchise store, or
The store may be in a tie-up relationship.

As described above, when there are a plurality of similar stores, all or part of the information stored in the storage medium 8 is the same massage machine 1 installed in each store.
It is preferable that all of them can be shared. As a result, no matter which store the customer visits,
You can get a massage under the same conditions. Also,
Store managers can grasp and manage customer information, store visits, etc. for each store or as a whole (statistically) and manage it.
The rationalization and efficiency of management can be achieved.

FIG. 4 is a block diagram showing another embodiment of the service providing system of the present invention. Hereinafter, this embodiment will be described, but the description will focus on the points different from the above-described embodiment, and the description of the same matters will be omitted.

As shown in FIG. 4, there are 3 stores, A store, B store, and C store.
There are two stores, and each store is provided with a computer 9a, 9b, 9c such as a personal computer and a plurality of massage machines 1 described above. In each store, the controller 7 of each massage machine 1 has a computer 9a,
It is connected to 9b and 9c. The computers 9a, 9b, 9c in each store are connected to the host computer 9 installed in the headquarters, for example, via a communication line such as a telephone line (wired or wireless), a satellite line, and a dedicated line.

In the storage medium 8, the customer number (membership number) corresponding to the customer is coded and stored. on the other hand,
The storage unit of the host computer 9 stores information on the above-mentioned customers of all registered customers and information on massage conditions corresponding to the customers.

The customer visits the store A, for example, and loads the storage medium 8 of the customer into the storage medium loading section 73 of the predetermined massage machine 1 installed in the store A. The customer number is read from the storage medium 8, and the information on the customer number is sent to the host computer 9 via the computer 9a installed in the A store and the communication line. At this time,
Information (for example, a massage machine number) for identifying the massage machine 1 loaded with the storage medium 8 is also transmitted to the host computer 9 at the same time. In the host computer 9,
The customer information corresponding to the customer number and the massage condition information are retrieved, and the information is transmitted (input) to the massage machine 1 (the massage machine 1 identified by the massage machine number) via the communication line and the computer 9a. To do. The massage machine 1 operates according to the input information regarding the massage condition and the like to perform massage.

When changing customer information or information relating to massage conditions, the information stored in the host computer 9 is rewritten (updated). The operation is performed by the operation unit 71 of the controller 7.
The flow of information (data) is the same as that described above.

Since the storage medium 8 can be commonly used by the massage machines 1 of each store, even if the customer visits the B store and the C store other than the A store, the same operation is performed under the same conditions. You can get a massage.

In the host computer 9, the usage status, frequency of use, sales, customer segment (eg, classification of age, sex, etc.) of each massage machine 1 can be calculated for each massage machine, for each store, or for each region, or for each month. It can be grasped and managed for each (seasonal) period, and based on those statistics, make plans such as replacement or maintenance of massage machines, increase / decrease of massage machines, new store opening plan, etc. be able to. As a result, management can be rationalized and streamlined, contributing to improved operating income.

Further, since the host computer 9 can also manage the information on the malfunction and failure of each massage machine in each store, it is possible to promptly take measures against the malfunction and failure of the massage machine.

As described above, the massage shop implementing the present invention can significantly reduce the number of personnel working in the shop by mechanizing and automating the provision of the massage service. For example, the number of employees who are always assigned to one store is 1
It can be a person or two, or it can be unmanned. In addition, since such a massage shop provides massage by a massage machine, it is suitable to be open 24 hours a day (7 days a week). Therefore, the customer can receive the massage service anytime (even in the middle of the night, the early morning or the holiday), which is highly convenient. In addition, the manager can obtain customers in the middle of the night, early in the morning, or on holidays when the massage clinic does not normally operate, thereby improving operating profit.

Therefore, the massage fee paid by the customer can be set at a low price. In particular, if sufficient profits can be secured due to an increase in the total number of customers due to an increase in the number of stores (total number of massage machines), it is possible to further reduce the massage fee, thereby making it more convenient for customers. Good services can be provided and fees can be returned.

Although the service providing system and the massage machine according to the present invention have been described above based on the illustrated embodiment, the present invention is not limited to this.

[0112]

As described above, according to the present invention,
Customers can comfortably and inexpensively receive services such as massage.

Further, the massage is performed under the optimum massage condition suitable for the customer, and the effect of improving the symptoms is high.

Then, the customer can receive a massage under almost the same condition, particularly the same massage condition, by using any massage machine at any one of a plurality of stores. In addition, massage conditions can be easily changed, and optimal treatment can be performed according to changes in symptoms.

Further, the customer can receive a massage under reasonable conditions according to his / her health condition, and the safety regarding health is high.

Further, those who run massage shops can reduce labor costs and provide massages at low cost. In addition, since customer information and the like can be statistically grasped and marketing can be performed in consideration of regional characteristics, it is advantageous when a large number of stores such as a franchise system are opened.

[Brief description of drawings]

FIG. 1 is a perspective view showing an embodiment of a service providing system of the present invention.

FIG. 2 is a perspective view showing an embodiment of the massage machine of the present invention.

FIG. 3 is a front view showing an example of an external configuration of a controller provided in the massage machine.

FIG. 4 is a block diagram schematically showing another embodiment of the service providing system of the present invention.

[Explanation of symbols]

1 massage machine 2 bases 3 seat 4 backrest 41 pillows 42 roller pair 5 foot rest 51 First part 52 Second part 6 armrests 7 controller 71 Operation part 72 display 73 storage medium loading unit 74 insertion slot 75 Voice guidance means (voice notification means) 8 storage media 9 Host computer 9a, 9b, 9c computer 10 private rooms 11 doors 12 rest space 13 Vending machines 14 table set

Claims (37)

[Claims] 1. A service providing system, characterized in that a massage service is provided to a customer who visits a store by using the massage machine in a store in which an electric massage machine is installed. 2. The service providing system according to claim 1, wherein the additional service is provided for a fee or free of charge. 3. The service providing system according to claim 2, wherein the additional service is provision of a rest space. 4. The service providing system according to claim 2, wherein the additional service is to provide or accompany a beverage. 5. The service providing system according to claim 1, wherein a plurality of massage machines are installed in the store. 6. The service providing system according to claim 5, wherein each massage machine is installed in a private room. 7. The service providing system according to claim 1, wherein there is at least one other similar store, and the customer can receive the same service at each store. 8. The service providing system according to claim 1, wherein the massage machine has condition setting means for setting massage conditions. 9. The method according to claim 1, further comprising a storage unit for storing predetermined information inside or outside the store, wherein the massage condition can be determined based on the information stored in the storage unit. The service providing system described. 10. The service providing system according to claim 9, wherein the information includes information about a customer. 11. The service providing system according to claim 9, wherein the information includes information regarding a massage condition. 12. The service providing system according to claim 9, wherein the storage unit is a storage medium. 13. The service providing system according to claim 12, wherein the storage medium is an IC card, a magnetic card, or a magneto-optical card. 14. The service providing system according to claim 12, wherein the storage medium is a semiconductor memory or a disk-shaped memory built in or loadable in a computer. 15. The service providing system according to claim 9, wherein the information can be shared by each massage machine in the store. 16. The service providing system according to claim 9, wherein the information can be shared with a massage machine installed in another similar store. 17. The service providing system according to claim 1, wherein the massage machine has a computer or is accessible to the computer. 18. The service providing system according to claim 1, wherein the massage machine has display means for displaying massage conditions. 19. The service providing system according to claim 1, wherein the massage machine includes an input unit for inputting a massage condition and a storage unit for storing the massage condition. 20. The service provision according to claim 1, wherein one massage condition is selected from a plurality of massage conditions, and the massage machine operates according to the selected massage condition. system. 21. The service providing system according to claim 1, wherein the massage machine has a voice guidance unit. 22. A massage machine used in the service providing system according to any one of claims 1 to 21. 23. A massage machine having condition setting means for setting a massage condition, wherein information stored in a storage medium is accessible, and the information stored in the storage medium is read to obtain the information. A massage machine, which is capable of operating under a massage condition based on or corresponding to the information. 24. The massage machine according to claim 23, which is equipped with a computer. 25. The massage machine according to claim 23, further comprising display means for displaying massage conditions. 26. The massage machine according to claim 23, further comprising an input unit for inputting a massage condition and a storage unit for storing the massage condition. 27. The massage machine according to claim 23, further comprising a storage medium loading section that detachably loads the storage medium. 28. The massage machine according to claim 27, wherein the storage medium is an IC memory card, a magnetic card or a magneto-optical card. 29. The massage machine according to claim 27, wherein the storage medium is a semiconductor memory or a disk-shaped memory. 30. The massage machine according to claim 23, further comprising voice guidance means. 31. The massage machine according to claim 23, wherein one massage condition is selected from a plurality of massage conditions, and the massage machine operates according to the selected massage condition. 32. The massage machine according to claim 22, further comprising a body shape detecting means. 33. The massage machine according to claim 32, wherein the massage condition can be determined based on the body type detected by the body type detecting means. 34. The massage machine according to claim 22, further comprising body pressure detecting means. 35. The massage machine according to claim 34, wherein the massage condition is corrected based on the body pressure detected by the body pressure detecting means. 36. The massage machine according to claim 22, wherein the massage condition is corrected based on the physical condition information of the user. 37. The massage machine according to claim 22, which is configured to stop the operation of the massage machine when the physical condition of the user is checked and it is determined that the physical condition is abnormal.