JP2003272056A - Service point imparting device, service point imparting method and service point imparting program - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To prevent a transaction scale factor used for calculating a service point from becoming a high scale factor. <P>SOLUTION: The transaction scale factor used for calculating the service point is determined with every commerce. A comparison is made on whether or not the transaction scale factor of this one commerce exceeds a preset upper limit scale factor. As a result, when the transaction scale factor exceeds the upper limit scale factor, the service point is calculated by adopting the upper limit scale factor as the transaction scale factor of the commerce. While, when the transaction scale factor is the upper limit scale factor or less, the service point is calculated by adopting the transaction scale factor as a transaction scale factor of the commerce. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a service point granting apparatus having a service point granting function such as an electronic cash register, a POS (Point Of Sales) terminal and the like, a service point granting method of this apparatus, and a service point granting to a computer. The present invention relates to a service point giving program for realizing a function.

[0002]

2. Description of the Related Art The point service system has been introduced in retail stores, restaurants, etc. for a long time. This system calculates service points based on the sales amount of the product for each product sales transaction with the customer and gives it to the customer. Give the benefits of. By introducing this system, customers will come to the store more frequently in order to accumulate points, so that customers can be firmly established.

However, recently, since many stores have introduced a point service system, simply adding service points in proportion to the amount of sales is not attractive to the customer, and the customer is established. The reality was that I couldn't do it. Therefore, for example, a fixed sale period is set, service points are given to the customer at multiple times during this period, or the service point rate is further increased during the month of birth of the customer or wedding anniversary. As a result, the serviceability has been improved.

Generally, the service point is 1
It is automatically calculated by a merchandise sales data processing device for registering the sales data of each merchandise sold as a commercial transaction, so-called electronic cash register, POS terminal, or the like. Then, the calculated service points are accumulated in, for example, the point cards owned by each customer.

Therefore, various point multiplying factors can be set in the product sales data processing apparatus, and when data of one commercial transaction is input, all point multiplying factors corresponding to the contents of this commercial transaction are acquired. Then, there is a method in which each point multiplier is multiplied to determine a transaction multiplier, and points calculated from the sales amount of the transaction are multiplied by this transaction multiplier to calculate the service point this time. By using such a product sales data processing device, it becomes possible to easily implement a point service system having a high serviceability that meets the needs of customers.

[0006]

However, in the conventional product sales data processing apparatus capable of setting various point multiplication factors, the transaction multiplication factor is determined by multiplying all the point multiplication factors corresponding to the contents of the commercial transaction. Depending on the setting of the multiplier value, the transaction ratio may become too large and the profit on the store side may be lost. For this reason,
It is necessary to set each point magnification in consideration of the multiplication of the magnifications, and the setting work is very complicated.

The present invention has been made under such circumstances, and an object of the present invention is to prevent a transaction ratio used for calculation of service points from becoming a high ratio and to provide a service that meets the needs of customers. An object of the present invention is to provide a service point granting device, a service point granting method, and a service point granting program that can easily implement a highly efficient point service system.

[0008]

The present invention provides a service point giving device (for example, an electronic cash register, a POS terminal) for giving service points calculated based on data input of one commercial transaction to a purchaser of the commercial transaction. And a service point granting method for this device and a service point granting program for causing a computer to realize a service point granting function, wherein a transaction multiplying factor used for calculating service points is determined for each commercial transaction, and a transaction multiplying factor for one commercial transaction. Exceeds the preset upper limit rate, and if the transaction rate exceeds the upper limit rate, the upper limit rate is adopted as the transaction rate of the relevant commercial transaction. Includes calculating service points by adopting as a transaction multiple .

Therefore, the transaction rate used for calculating the service points is limited to the upper limit rate or less, so that the service points calculated with the transaction rate exceeding the upper limit rate will not be given to the purchase side of the commercial transaction.

[0010]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings. In addition, in this embodiment, as an additional multiplying factor that is derived according to the transaction content, the type multiplying factor designated for each type of point card and the same as the additional selling rate for each type of point card This is a case where the present invention is applied to a POS terminal having a service point giving function capable of setting a designated progressive rate.

FIG. 1 is a block diagram showing the configuration of the main part of a POS terminal according to this embodiment.
The S terminal has a CPU (Ce
ntral Processing Unit) 1 is installed. A ROM (Read Only) as a main storage unit is provided to the CPU 1 via a bus line 2 such as an address bus and a data bus.
Memory) 3 and RAM (Random Access Memory) 4,
An HDD (Hard Disk Drive) device 5 as an auxiliary storage device is connected.

The bus line 2 has a clock section 6 for measuring the current date and time, a communication interface 7, an I / O (Input / Output) port 8, a keyboard controller 9, and two display controllers 10. , 11, the printer controller 12, the card reader / writer controller 13, and other input / output units are connected.

Although not shown, a host device (for example, a store controller) is connected to the communication interface 7 via a communication line such as a LAN (Local Area Network).

The I / O port 8 has a mode switch 14
The signal from is input. In addition, a drive signal is output to the drawer 15 according to a command from the CPU 1. The drawer 15 is provided for accommodating cash or the like, and automatically opens when a drive signal is input. The mode switch 14 selects various work modes such as “registration”, “inspection”, “settlement”, and “setting” and instructs the CPU 1 to execute them. Incidentally, “registration” is a mode of business in which sales data of each product input as data of one commercial transaction is registered in the memory. The "inspection" is a mode of business in which the content registered in the memory is output as a report by executing the "registration" business. “Payment” is a business mode in which the content registered in the memory is output as a report by executing the “registration” business, and then the content of the memory is cleared. “Setting” is a mode of work in which data necessary for executing various works is set in the memory in advance.

A keyboard 16 is connected to the keyboard controller 9. As shown in FIG. 2, the keyboard 16 includes a numeral key 21 for inputting numerical data, a plurality of department keys 22 preset with department codes for classifying products, a clear key 23, and a subtotal. Various keys such as a key 24, a deposit / cash total key 25, a multiplication key 26, and a cancel key 27 are arranged. Deposit / cash total key 25
Functions as a registration closing key that declares the end of product registration for one commercial transaction.

A display 17 for an operator is connected to one display controller 10, and a customer display 18 is connected to the other display controller 11. On the display 17 and the customer display device 18, the item name, the amount of money, the total amount of money, the amount of change, etc. of each item of merchandise input as data of one commercial transaction are displayed.

A printer 19 for printing and issuing receipts is connected to the printer controller 12. In the receipt, in addition to the item name, price, total price, transaction date and time, transaction number, etc. of each sale product in one commercial transaction,
Service points and the like calculated based on the data input of this one commercial transaction are printed.

A card reader / writer 20 is connected to the card reader / writer controller 13. As shown in FIG. 3, the card reader / writer 20 writes data in the magnetic stripe portion 32 of the point card 31 formed of a magnetic card, and reads data recorded in the magnetic stripe portion 32. The point card 31 is issued to each customer who has a contract as a point member who can receive service points. In the present embodiment, a general member card, a special member card, and an employee card are used. There are three types of cards. In the magnetic stripe portion 32 of each point card 31, a card number different for each card, a type code for identifying the type of the card, a cumulative number of service points given to the customer who owns the card, and The customer's annual sales record and cumulative amount are recorded. The point card 31 is not limited to a magnetic card, but may be an IC card, a rewrite card using a rewritable marking technique, or the like.

In the POS terminal having such a structure, as shown in FIG. 4, the point setting file 41 in which the point reference amount area and the point multiplying area are formed and the type of the point card 31 ( A card type setting file 42 in which a type multiplying area, a three-stage progressive multiplying area, and an upper limit multiplying area are formed for each of a general member, an employee, and a special member)
Stored in device 5. Then, in each area of the point setting file 41 and the card type setting file 42, an arbitrary numerical value is set by key input of the keyboard 16 in the "setting" mode.

By the way, in the point setting file 41, the amount of money corresponding to one service point is set in the point reference amount area. Further, in the point multiplication area, a point reference multiplication applied to all transactions is set.

On the other hand, in the card type setting file 42, the type ratio designated for each type of the point card 31 is set in the type ratio area. In the progressive multiplication area divided into three stages according to the accumulated amount range corresponding to the annual sales record, the progressive multiplication designated for each stage for each type of the point card 31 is set. In the upper limit multiplying area, the upper limit value (upper limit multiplying factor) of the transaction multiplying factor designated for each type of the point card 31 is set.

Further, as shown in FIG. 5, this POS terminal is related to the service point giving function, as shown in FIG. 5, a card type memory 51, a cumulative point memory 52, a cumulative amount memory 53, a registration flag memory 54, a transaction totalizer. The memory 55 and the total magnification memory 56 are formed in the RAM 4. Then, in the card type memory 51, the accumulated point memory 52, and the accumulated amount memory 53, each data L of the card type, accumulated points, and accumulated amount read from the point card 31 by the card reader / writer 20,
P and G are stored. In the registering flag memory 54, 1
A registration flag F is set which is set to "1" at the start of commercial product registration and reset to "0" at the end of commercial product registration. The transaction totalizer memory 55 stores the total amount A of all the sales commodities input as the data of one commercial transaction. The total multiplying factor memory 56 is a total multiplying factor obtained by multiplying the point reference multiplying factor set in the point setting file 41 by the type multiplying factor and the progressive multiplying factor derived from the card type setting file 42 according to the contents of one commercial transaction. B is stored.

Then, the CPU 1 of the POS terminal
In the "registration" mode, when it detects the input of the registration closing key, it starts the closing key input processing shown in the flowchart of FIG. First, the CPU 1 registers the flag F during registration as ST1.
Check if is set. If the registration flag F is reset, it is an erroneous operation in which the registration closing key is operated without inputting data for one commercial transaction, and therefore an error occurs.

If the registration flag F is set in ST1, the end of product registration for one commercial transaction has been declared, so the registration closing process is executed in ST2. In this processing, when the registration closing key is the deposit / cash total key 25, the change amount is calculated from the total amount A stored in the transaction totalizer memory 55 and the deposit amount, and the display 17 and the customer display 18 are displayed. It is a process to be displayed on.

When the registration closing process is completed, the CPU 1
In ST3, it is determined whether or not the data (card number, card type, accumulated points, accumulated amount) of the point card 31 is read by the card reader / writer 20.
If the data on the point card 31 is read, the transaction is with a customer who is a point member.
When each processing of T4 to ST10 is executed and it is not read, it is a commercial transaction with a customer other than the point member, so ST
The processing of 4 to ST10 is omitted.

In ST4 to ST6, the point card 31
Each data L, P, G of the card type, accumulated points and accumulated amount read from the card type memory 5
1, stored in the cumulative point memory 52 and the cumulative amount memory 63. In ST7, the data (current transaction total amount) A of the transaction totalizer memory 55 is added to the data (total card amount) G of the total amount memory 63. In ST8, the calculation processing of the point P0 this time is executed. The present point calculation processing will be described later. At ST9, S is added to the data (card cumulative points) P in the cumulative point memory 52.
The current point P0 calculated in the current point calculation process of T8 is added. In ST10, the accumulated point memory 5
The data 2 (P + P0) and the data (G + A) in the accumulated amount memory 53 are output to the card reader / writer 20 to update the accumulated points and accumulated amount of the point card 31.

After that, the CPU 1 drives the printer 19 in ST11 to issue a receipt in which the registration information, total information, current points, accumulated points, etc. of each commodity registered for sale in the one commercial transaction are printed. Also, ST1
As a command 2, the opening of the drawer 15 is instructed. Furthermore, ST1
Card type memory 51, total point memory 5 as 3
2. Clear each data in the accumulated amount memory 53, the transaction totalizer memory 54, and the total multiplying factor memory 55. After that,
If the registering flag F is reset in ST14,
This closing key input process ends.

FIG. 7 is a flowchart specifically showing the present point calculation processing. This processing is in accordance with a service point giving program preset in the ROM 3. The service point giving program may be downloaded from the outside to the HDD device 5 or the like via the communication interface 7.

When the CPU 1 enters the point calculation process this time, the point setting file 4 is first set in ST21.
The point reference amount is read from 1, and the total transaction amount A is read from the total transaction memory 55. Then, the total transaction amount A is divided by the point reference amount, and the integer value of the quotient with the fractional part rounded down is calculated as the basic point Q.

Next, the CPU 1 reads the card type data L from the card type memory 51 in ST22. Then, the card type setting file 42 is searched, and the type ratio corresponding to the card type data L is derived as the first additional ratio B1. Further, in ST23, the total amount data G is read from the total amount memory 53. Then, the card type setting file 42 is searched, and from among the three stages of progressive multiplying factors corresponding to the card type data L, the progressive multiplying factor of the stage to which the cumulative amount data G belongs is derived as the second additional multiplying factor B2.

Next, the CPU 1 reads out the point reference magnification from the point setting file 41 in ST24.
Then, the point multiplying factor is multiplied by the first additional multiplying factor (type multiplying factor) B1 and the second additional multiplying factor (progressive multiplying factor) B2 to calculate the transaction multiplying factor B (multiplier determining means).

Next, in ST25, the CPU 1 searches the card type setting file 42 and derives the upper limit magnification corresponding to the card type data L. Then, the upper limit rate and the transaction rate B are compared to determine whether the transaction rate B exceeds the upper limit rate (a rate comparison means).

Here, if the transaction rate B does not exceed the upper limit rate, the transaction rate B is adopted as the transaction rate B0 of the current service point in ST26. On the other hand, if the transaction ratio B exceeds the upper limit ratio, the upper limit ratio is adopted as the transaction ratio B0 of the current service point in ST27. Then, as ST28, the basic points Q
Is multiplied by the transaction multiplying factor B0 of the current service point to calculate the current service point P0 (point calculation processing means).

As described above, in the POS terminal according to the present embodiment, the merchandise sales data regarding the commercial transaction with the customer who presented the point card 31 is input, and then the registration closing key is input to declare the end of merchandise registration. Then, the service points are calculated by the following procedure.

First, the basic point Q is calculated from the total amount A of the commercial transaction and the preset point reference amount. Next, a type multiplication factor B1 corresponding to the type of the point card 31 presented by the customer and a progressive multiplication factor B2 corresponding to the annual sales record of the customer are derived from the card type setting file 42. Then, the point multiplication rate set in advance is multiplied by the type multiplication rate B1 and the progressive multiplication rate B2, respectively, and the transaction multiplication rate B is calculated. Next, this transaction rate B is the point card 31
It is compared whether or not the preset upper limit magnification corresponding to the type is exceeded. As a result, when the transaction ratio B is less than or equal to the upper limit ratio, the transaction ratio is adopted as it is. Then, the basic point Q is multiplied by the transaction rate B,
The point P0 is calculated this time. On the other hand, when the transaction rate B exceeds the upper limit rate, the upper limit rate is adopted. Then, the basic point Q is multiplied by the upper limit magnification to calculate the current point P0.

Therefore, as the point reference multiplying factor, the type multiplying factor B1 and the progressive multiplying factor B2 derived according to the contents of the commercial transaction are calculated.
When the transaction ratio B calculated by multiplying by and exceeds the upper limit ratio, the upper limit ratio is adopted as the transaction ratio and the service points are calculated. It is not given to the customer who is the purchaser.

For example, suppose that the values shown in FIG. 2 have been set in the respective areas of the point setting file 41 and the card type setting file 42. In this state,
As a first example, if a point card 31 for general members is used and a commercial transaction with a customer whose annual sales record is 200,000 yen or more is processed, the point reference multiplying factor is 2 Since the multiplying factor is 1 and the progressive multiplying factor is 3, the transaction multiplying factor is 6 times. Since this transaction rate of 6 times is equal to or lower than the upper limit rate of 8 times for the point card 31 for general members, the transaction rate of 6 times is adopted to calculate the service points.

As a second example, in the case where a point card 31 for a special member is used and a commercial transaction with a customer whose accumulated amount of money, which is the annual sales record, is 200,000 yen or more is processed, the point reference multiplying factor is The transaction rate is 30 times because it is 2 times, the type rate is 3 times, and the progressive rate is 5 times. Since this transaction rate of 30 times is equal to or lower than the upper limit rate of 30 times for the special member point card 31, the transaction rate of 30 times is adopted to calculate the service points.

However, the point card 31 for general members
When the progressive multiplication factor of the cumulative amount of money of 200,000 yen or more corresponding to is mistakenly set to 30 times, for example, the transaction multiplication factor is calculated to be 60 times in the first example. In the past, the service points were calculated at the transaction rate of 60 times, which would be a great disadvantage for the store side. However, in the present embodiment, since the transaction rate of 60 times exceeds the upper limit rate of 8 times for the point card 31 for general members, the upper limit rate of 8 times is adopted to calculate the service points. Therefore, by setting the upper limit magnification to an appropriate value,
No service points that are disadvantageous to the store are given.

Similarly, when the cumulative multiplication rate of 200,000 yen or more corresponding to the special member point card 31 is erroneously set to, for example, 10 times, the transaction rate is 60 times in the second example. However, even at this time, there is no problem because the upper limit multiplication factor of 30 for the special member point card 31 is adopted and the service points are calculated.

As described above, according to the present embodiment, by setting an appropriate value as the upper limit multiplying factor, it is possible to prevent the transaction multiplying factor used for calculating the service points from becoming a high multiplying factor. Therefore, it is not necessary to set the type multiplying factor, the progressive multiplying factor, etc., in consideration of the occurrence of a transaction multiplying factor that is disadvantageous to the store. Moreover, even if there is an error in setting the multiplying factor, service points that are disadvantageous to the store are not given, so that the setting operation can be greatly facilitated.

In the above embodiment, the upper limit rate is set for each type of point card 31, but the upper limit rate may be set for all cards. Further, the additional multiplying factor that is derived according to the transaction content is not limited to the type multiplying factor and the progressive multiplying factor, and for example, the multiplying factor that is derived from personal information such as the customer's birth month or wedding anniversary, or a specific multiplying factor. It may be a multiplying factor derived when a product is purchased.

Further, in the above embodiment, the value obtained by multiplying the reference multiplying factor and the additional multiplying factor is set as the transaction multiplying factor, but the trading multiplying factor determining means is not limited to this, and for example, the reference multiplying factor and the additional multiplying factor are used. The present invention also includes a transaction ratio that is a value obtained by adding.

Further, in the above-mentioned embodiment, the case where points are provided to the purchase side of the commercial transaction by adding the service points of this time to the accumulated points of the point card has been described. However, instead of the point card, Bluetooth is used. It is also possible to add points to the purchase side of the commercial transaction by using a mobile phone that supports short-distance wireless communication such as, and adding the service points this time to the accumulated points stored in the memory of this mobile phone. Is.
In addition, instead of storing the accumulated points in the card-shaped storage medium or the memory of the mobile phone, a customer file that stores the accumulated points in association with the card number is provided in the host device. The points may be added to the purchase side of the commercial transaction by adding. Further, the present invention also includes a method of giving the customer only by printing the current service points on the receipt without accumulating the service points.

In addition to the above, the present invention can be variously modified and implemented without departing from the scope of the present invention, for example, by applying the present invention to an electronic device having a service point giving function other than the POS terminal.

[0046]

As described above in detail, according to the present invention, it is possible to prevent the transaction ratio used for calculating the service points from becoming high, and the point service having a high serviceability that meets the needs of customers. The system can be implemented easily.

[Brief description of drawings]

FIG. 1 is a block diagram showing a main part configuration of a POS terminal according to an embodiment of the present invention.

FIG. 2 is a schematic diagram showing a keyboard of a POS terminal according to the same embodiment.

FIG. 3 is a schematic diagram showing a point card used in the same embodiment.

FIG. 4 is an H of the POS terminal in the same embodiment.
The figure which shows the data structure of the point setting file and card classification setting file which are preserve | saved by the DD device.

FIG. 5: R of the POS terminal in the same embodiment
The figure which shows the main memory areas formed in AM.

FIG. 6 is a C of the POS terminal in the same embodiment.
The flowchart which shows the principal part of the closing key input process which PU performs in registration mode.

FIG. 7 is a flowchart specifically showing the current point calculation processing of FIG.

[Explanation of symbols]

1 ... CPU, 3 ... ROM, 4 ... RAM, 5 ... HDD device, 16 ... Keyboard, 20 ... Card reader / writer, 3
1 ... Point card, 41 ... Point setting file, 4
2 ... card type setting file, 55 ... transaction total memory, 56 ... total magnification memory.

Claims (6)

[Claims] 1. A service point granting device for granting service points calculated based on data input of one commercial transaction to a purchaser of the commercial transaction, wherein a transaction multiplying factor used for calculation of the service points is determined for each commercial transaction. A multiplying factor determining means for comparing whether the transaction multiplying factor of one commercial transaction determined by the multiplying factor determining means exceeds a preset upper limit multiplying factor, and the trading multiplying factor makes the trading multiplying factor exceed the upper limit multiplying factor. When it exceeds, the upper limit rate is adopted as the transaction rate of the commercial transaction, and when the transaction rate is less than or equal to the upper limit rate, the transaction rate is adopted as the transaction rate of the commercial transaction to calculate the service points. An apparatus for providing service points, comprising: 2. The multiplying factor determining means sets a value obtained by multiplying a reference multiplying factor common to all transactions by an additional multiplying factor derived according to the transaction content for each commercial transaction, as a transaction multiplying factor of the commercial transaction. Service point giving device. 3. A service point granting method for granting service points calculated based on data input of one commercial transaction to a purchaser of the commercial transaction, wherein a transaction multiplying factor used for calculation of service points is set for each commercial transaction. A step of determining and a step of comparing whether the transaction rate of one commercial transaction determined in this step exceeds a preset upper limit rate, and in this step, if the transaction rate exceeds the upper limit rate, Adopted as a transaction ratio for commercial transactions, and when the transaction ratio is less than or equal to the upper limit ratio, adopting the transaction ratio as the transaction ratio for the commercial transaction to calculate the service points, and the service points calculated in this step. And the step of giving to the purchaser of the commercial transaction. Over bis-point-giving way. 4. The step of determining the transaction multiplying factor sets a value obtained by multiplying a reference multiplying factor common to all transactions by an additional multiplying factor derived according to the transaction content for each commercial transaction, as the transaction multiplying factor of the commercial transaction. The service point granting method according to claim 3, wherein 5. A computer having a function of giving service points calculated on the basis of data input of a commercial transaction to a purchaser of the commercial transaction, and a transaction multiplying factor used for calculation of the service points for each commercial transaction. Function to determine and 1 determined by this function
A function for comparing whether the transaction ratio of a commercial transaction exceeds a preset upper limit ratio, and when the transaction ratio exceeds the upper limit ratio by this function, the upper limit ratio is adopted as the transaction ratio of the commercial transaction, and the transaction ratio is A service point granting program for realizing a function of calculating the service points by adopting the transaction multiplying factor as the transaction multiplying factor of the commercial transaction when the ratio is less than or equal to the upper limit multiplying factor. 6. A transaction multiplying factor of the commercial transaction is a value obtained by multiplying a standard multiplying factor common to all transactions by an additional multiplying factor derived according to the transaction content for each commercial transaction. The service point granting program according to item 5.