JP2003240405A - Home delivery system locker - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To allow a customer and a delivery company to receive and deliver cooked food in their own convenient time, to reduce delivery cost, and to enhance security. <P>SOLUTION: The box locker 1 for storage and safekeeping of home delivery goods is provided with exclusive container boxes 2b, 2c for cooked food, in which an IH (electromagnetic induction heating) type food heat-retaining and heating means and/or a cooling means using a Peltier element is installed, in addition to container boxes 2a for ordinary goods. The box locker 1 is set in a place where people traffic concentrates, such as a station and a bus terminal. The box locker 1 has a display screen 13 and a computer function and is combined with a device having a card reader function for an IC card as a post station 12 serving as an operation device. The box locker is opened through operation of the post station 12. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a delivery system locker.

[0002]

2. Description of the Related Art In recent years, as part of electronic commerce, a system has been implemented in which supermarkets, restaurants, home delivery catering companies, etc. are ordered and delivered by the Internet. However, it is possible to order fresh food and cooked foods and have them delivered within the same day. Businesses can open stores in the hands of consumers, such as home PCs and mobile phones, and exchange information with each customer on a one-to-one basis. The reason supermarkets use mobile phones is to increase the number of contacts with consumers.

[0003]

However, this project was mainly designed for homemakers, and it is difficult for users who are not at home to receive the products. For those who are absent from home, there is also a service where you can hand over a cool box and key exclusively for convenience stores or supermarkets to customers in advance and leave the product in front of you even if you are not there. Many people say that it is a pain to wait for the product to arrive, even if it is delivered.

Further, since the function of such a cool box is simple, it is impossible to cool the contents in an optimum pattern.

Further, the service is charged regardless of the size of the purchase of goods, and the maintenance cost of this system operation is about 500 yen per delivery at least once.
In addition, it is inconvenient because of time lag between going out and receiving commuters. Also, outdoors (at the entrance), there are troubles such as crimes pretending to be home delivery, mistakes in home delivery notification, misdelivery in the case of the same surname, and false ordering by a malicious third party. Therefore, security management issues related to home delivery are becoming important.

On the other hand, it is possible to install a locker such as a coin locker and use it for receiving goods, but the conventional locker has only a storage function, and the management of opening and closing the door is safe by a simple key or coin. There is a problem.

The object of the present invention is to eliminate the inconvenience of the conventional example, and both the customer side and the delivery side can receive and deliver the cooked products at their own convenient time, and the delivery cost can be reduced. Moreover, it is to provide a home delivery system locker that is highly safe and can be controlled according to the item.

[0008]

In order to achieve the above-mentioned object, the present invention firstly provides a storage box for cooking foods in addition to a storage box for general foods, in which an IH (electromagnetic induction heating) type storage box is provided. Install a box locker for storing and storing parcels equipped with food heat insulation / heating means and / or cooling means using the Peltier device at a place where people come and go, such as at a station or bus terminal, and use it as a box locker. A combination of an operating device having a display screen and a computer function and a card reader function for an IC card, and opening the box locker by operating the device.
Secondly, the operating device program-controls the heating means and the cooling means. Thirdly, the operating device is a post station having a communication function such as a modem function, a gateway server function, a router, an infrared laser beam type (FSO =
It is a gist to have an information transmission means such as a space photoelectric transmission optical communication function.

[0009] Fourth, for the door lock work of the box locker at the post station, the I
The fifth feature is that the C-card is read, and fifth, the box locker door opening work at the post station has to be performed by inputting the personal identification number into the input device of the display screen.

Sixth, the box locker is provided with a specific receiving port, and is provided with a moving mechanism capable of moving the inside of the storage box for effective use of space to the specific receiving port. Seventh, for delivery goods. Is a non-contact IC tag,
The gist is that the delivery person has a portable information terminal that reads and writes information from this non-contact type IC tag, and eighthly, that the box locker is provided with a storage box for requesting delivery of parcels. is there.

According to the present invention as set forth in claim 1, it is installed in a place where a lot of people come and go, such as a station, a bus terminal, a convenience store, or a large condominium.
As a consumer, it will be possible to achieve both moving and receiving / delivery locations. That is, it is possible to save the labor of shopping and save the labor for carrying. Furthermore, the user can receive fresh vegetables in a fresh state.

[0012] In addition to the above, the fact that you can pick up while commuting to work or returning home allows you to make reservations for shopping even after the general store is closed, so there are no restrictions on the shopping time or the time required for shopping. You can save. In addition, it is possible to receive and deliver the product at an appropriate place on the go, such as in the case of a business trip or a holiday. In this case, it is possible to release the labor of transportation and receive the item in a fresh state.

[0013] The merit from the sales side is that since the delivery places are aggregated, the delivery cost can be reduced, and it is not necessary to line up the model store fronts from the core bases such as the sample sales, so that the sales floor area can be reduced. Save money (in extreme cases, no over-the-counter sales). Information on special products for sale can be displayed on the information terminal in real time, and a business specializing in home delivery without over-the-counter transactions can be developed. Collection can be centralized. The store that received the order delivers the corresponding product to the box locker at the designated place and stores it in one of them. Also,
The stored information is simultaneously transmitted to the orderer.

Further, the storage box is equipped with an IH (electromagnetic induction heating) type food heat retention / heating means or / and a cooling means utilizing a Peltier element.
Ideal for home delivery such as general delivery and nursing care meal sets, ideally provide warm food to the client for food whose temperature needs to be adjusted, and cool food that requires cooling for storage. It can be carried out.

In addition to this, an operating device is incorporated in the box locker, and the door is opened by operating the operating device.
Since payment can be made using an IC card or the like, it is safe as a safety security box without a lock key of a locker, for example, without a keyhole.

According to the second aspect of the present invention, since the operating device is program-controlled for the heating means and the cooling means, it is possible to provide a temperature control program according to the product and adjust the temperature as a delivery product. When a courier delivers the necessary food to the delivery locker, read the IC tag and set the temperature according to the specified time, or keep it warm according to the preset program according to the item. The client can heat the food just before receiving it and provide warm food. The program can be put in a rewritable IC tag.

According to the third aspect of the present invention, the operating device is a post station having a communication function and can perform internet communication with other portal post stations.

According to the fourth aspect of the present invention, in addition to the above-mentioned action, by using an IC card, it is possible to easily improve security such as confirmation of the person himself / herself. Also,
It is convenient to have a membership system.

According to the fifth aspect of the present invention, the security can be further enhanced by using the operation of opening the locker by inputting the personal identification number. Further, it is possible to impose double security such as fingerprint matching.

According to the sixth aspect of the present invention, as the space is effectively used, the inside of the storage box can be moved to a specific receiving port by the moving mechanism, so that the home delivery item can be taken in and out at a position where it can be easily taken.

According to the present invention of claim 7, a non-contact type IC tag is provided on the home-delivered product, and the delivery person uses the non-contact type IC tag.
By having a mobile information terminal that reads and writes information to and from tags, it is possible to read the ID number attached to the home delivery item and update the information delivered on the net, and enter the slip number for each delivery item It is possible to easily manage delivery items such as information such as "location" and "delivery completed".

According to the present invention as set forth in claim 8, the box locker is provided with a storage box for requesting delivery of home-delivered products, so that delivery of home-delivery can be requested. In addition,
Notify the person in question according to the requester's instructions, including identification of the contracted delivery company, billing, approval and report after delivery.

[0023]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described in detail below with reference to the drawings. FIG. 1 is a perspective view showing an embodiment of a delivery system locker of the present invention. The delivery system locker of the present invention is a box locker 1 for storing and storing delivery items. Install it at a place where people come and go, such as a convenience store.
The box locker 1 has a door 1a equipped with an electronic lock or the like. The door 1a is provided with a guide means by bidirectional communication with a speaker and a microphone 15.

FIG. 3 shows an example of the configuration of the box locker 1. As for the size of each box of the box locker 1, there are several types of normal delivery type, long delivery type, large delivery type, small delivery type, general delivery item, In addition to non-food items such as miscellaneous goods, food items can be stored. In addition to the general product storage box 2a, an IH (electromagnetic induction heating) type food heat retention / heating means or a cooling means utilizing a Peltier element is installed. The storage boxes 2b and 2c dedicated to the prepared cooking products are provided. The storage box 2b is for keeping heat and heating, and the storage box 2c is for low temperature for storing refrigerated food and frozen food. Further, in addition to the storage box 2d exclusively for returned products and the storage box 2e for specific collection products, a storage box 2f for requesting delivery of home-delivered products and the like are provided.

As the food heat retaining / heating means to be placed in the heat retaining / heating accommodation box 2b, an electromagnetic induction heater 3 [IH
(Induction Heating)], for example, a product "IH heating cart" (trade name) developed by Sanyo Electric Co., Ltd. and Noritake Company Limited is suitable. An example of this is shown in Fig. 2, in which the electromagnetic generating coil 3b is arranged under the dedicated tray 3a coated with Ultem resin or the like, and the spiral-shaped electromagnetic generating coil 3b has a high frequency (23 to 25 MHz) of electricity. Flow, the electromagnetic generation coil 3b
Becomes an electromagnet and magnetic lines of force are generated around it.

When a tableware 5 having a thin foil-shaped silver paste 4 transferred to the bottom is placed in the path of the magnetic force lines, an eddy current (induction current) 6 flows in the silver of the silver paste 4. The eddy current 6 is changed to Joule heat and the silver paste 4 itself generates heat, so that the food 7 in the tableware 5 is heated. Since the silver paste 4 on the bottom of the tableware 5 is directly heated, high thermal efficiency can be obtained as compared with other heating methods. Further, the electromagnetic energy for heating the IH is made of a stainless steel plate and does not leak outside. For example, when the door 1a is opened, the power supply to the IH coil is automatically cut off.

The IC tag 10 is attached or embedded in each tableware 5, and the price / billing settlement means, the description of the product (such as the delicious eating concentration), and the like are described here.

As the cooling means for the storage box 2c, a "cooler" (developed by Eco-Twenty-One for family restaurants and restaurants) utilizing a Peltier element having the property of lowering heat when electricity is passed is used. Conventional coolers are either chilled with ice or use chlorofluorocarbon like a refrigerator, so it takes time to replace or dispose of ice, and temperature adjustment can only be done once or more, so fine adjustment was not possible. A "cooler" utilizing a Peltier element can adjust the temperature of a container containing food by 0.2 degrees. There are a) water-cooled type and b) air-cooled type. The container (including the storage box 2c) containing food is cooled with water or air cooled by the Peltier element plate in the device.

The storage box 2b for heat retention and heating, and the storage box 2c for refrigerated food and low temperature both deliver the ordered food to the designated delivery locker at a time earlier than the reservation order time due to the convenience of the delivery person. Predict the heating time and cooling time at the reservation time and enter the reservation set. In the case of heating, you can eat at the appropriate temperature of the taste of the dish when you receive it. For cooling, it can be used as a “milk” delivery locker box and a refrigerator delivery locker such as “frozen side dish”.

The box locker 1 may be provided with a specific receiving port 8 and a moving mechanism 9 capable of moving the inside of the storage boxes 2a to 2c up to this point. As the moving mechanism, a multi-storey parking type gondola type (a) or a belt conveyor type (b) as shown in FIG. 5 can be adopted.

As yet another embodiment, a turntable 11 may be provided in the box rocker 1 as shown in FIG. The turntable 11 is divided into a plurality of home delivery accommodation sectors 11a, and an entrance 11b for one sector 11a is provided. When the parcel is delivered, the turntable 11 rotates for one sector.

A post station 12 is installed in the box locker 1 as a means for operating various functions such as opening and closing, which is installed at the center of the locker or a position near the locker from the entrance. The post station 12 has a display screen 13 and a computer function. In addition to having a computer (server) 14 for holding, it has all or part of the following devices.

(1) PHS data communication unit, (2) I
IC card reader for C card, (3) Modem function for terminal dedicated to information provider, (4) Gateway server function,
(5) DSU: Connection function for digital devices such as computers and fax machines, TA: Connection function for connecting analog devices to digital lines, (6) Router

The post station 12 is provided with a coin insertion box 16 as a settlement means.

The display screen 13 serves as an LCD touch panel for performing key input, displaying guidance at the time of key input, and displaying key symbols required at that time. The touch panel recognizes the key symbol.

The computer 14 is connected to the control circuit of the post station 12 by a computer communication line,
The IC card data and PIN input to the post station 12 are compared and judged, and the post station 1
2 has a function of returning the judgment result of OK or NG, and further has a function of registering data such as card data and personal identification number.

Further, the post station 12 has a function as a portal post station capable of communicating with other portal post stations in a wired or wireless manner and also capable of communicating with the Internet.

For communication, in addition to connection by electric wires or telephone lines, a device is placed at the connection between the backbone communication network and LANs, and optical TDM (time division multiplexing) or optical WDM (wave table division multiplexing) is used. Optical signals can also be used. It is also possible to adopt an optical fiber network. In addition, next-generation communication, ultra-high-speed Internet services in the frequency band of mobile phones, FWA (subscriber wireless access)
It is also possible to deal with. Among the electric wires or telephone lines, the telephone line uses a (DSL) digital subscriber line.

As one of the optical fiber networks, F / S that uses infrared laser beams as a complementary technology for a mobile phone and a wired infrastructure that easily punctures from a post station (base station) and punctures easily in an emergency.
A communication method called O (spatial optical transmission) free space optic can be adopted. This is wireless broadband (high-speed, large-capacity) communication in which voice and image data are exchanged in the air. For example, Fuji International Co., Ltd. is an import manufacturer of communication devices that can exchange large amounts of data between buildings using infrared lasers even in bad weather such as rain and fog. Although the distance of laser is 5 km, the broadband communication device can be easily installed and used even in a building away from the optical fiber network without laying cables.

By installing the post station 12 in a station yard or the like, the post station 12 serves as a contact point for convection of people, especially for interaction between the elderly and the young, for each small area, for example, a neighborhood association scale. It is also possible to provide the Intranet of (instantly providing local residents with necessary items specific to the area).

One post station 12 may be provided with a provider function as an area network center, and a portal post station of a satellite building within a radius of 100 to 1,000 m may be connected by an electric wire or a telephone line to enable internet communication. Information networks can also be built. The place where the wiring cannot be pulled in is wireless,
Use a light laser beam.

For example, by connecting the portal post station of the core building and the portal post station of the satellite building by an electric wire or a telephone line so as to enable Internet communication, the portal post station of the core building serves as a provider and an internet with an external provider. If connected, the portal post station of this satellite building will also be able to connect to the Internet via the portal post station of the core building.

Further, this post station 12 has a V
The telephone exchange function using OIP (Voice over Internet Protocol) technology and customer support via the Internet are possible. As a call center that unifies the extension functions in buildings, etc., the customer is on the web screen of the display screen 13. By clicking on the touch panel, the service explained on the screen will be possible while talking directly to the operator who can connect to the call center by telephone.

In this way, the post station 12
Is a keyless locker opening / closing function, a function to operate the electromagnetic induction heater 3 and the cooler and set a timer, a function to drive the moving mechanism 9 and the turntable 11, a message function stock function, a clear indication of how to use, and a delivery service. It has a function to check the current location of the product route during storage, a function to check various details by entering the delivery destination name during delivery, and a delivery completion confirmation notification service.

To explain the above, on the display screen 13 of the post station 12, the reading section of the IC card reader of the IC card is displayed, and when the IC card is held over here, an empty locker number is displayed on the display screen 9.

The user completes the procedure by pressing the vacant number to be selected and inputting the personal identification number, and guides such a reservation procedure by voice and characters on the display screen 13. To complete the designated locker procedure and to be safe again, touch the part of the door directly in front of the locker to reach the designated number, and unlock it (guid by voice from speaker and microphone 15).

In the case of adopting the double guard system, the user can select the combination method of the personal identification number / fingerprint or the user's intention, and the user can select the opening / locking with only the personal identification code or the fingerprint. . For example, a user who wishes to make a payment with an IC card (with a payment function) at a post station 12 installed in a part of the box locker 1 temporarily stores the personal identification number and fingerprint pattern and makes a reservation input in an empty locker. You can lock and unlock by touching the fingerprint detection function device of the reserved locker door with the same fingerprint again.

However, except when the user himself / herself is in and out of the baggage, when consigning to a third party for the convenience of the user and withdrawing locker articles, only the personal identification number is entered at the post station 12 at the time of warehousing, and the third party delivery designation is entered. If this is done, the PIN will be notified to the third party as one-time authentication and the third party can withdraw. It is not necessary if it is within the payment time, but the excess charge beyond this will be unlocked by the third party making payment by coins and various cards.

As for the usage fee, after paying coins into the coin insertion box 16 and separately using the fingerprint / password input together with payment by cell phone number registration, credit card payment or input with member IC card, after deposit It will be liquidated at the time of withdrawal.

Next, as a method of using the box locker 1, delivery of foods such as general delivery and nursing meal sets, which ideally require temperature adjustment, will be described.

Orders to restaurants such as restaurants and supermarkets are made by telephone, the Internet, or FAX. In addition, order on the Internet is available at Post Station 12
Can also be performed using.

The store that received the order delivers the ordered product to one of the box lockers 1 and stores / stores it. For fresh food, milk, etc., in the low temperature storage box 2c of the box locker 1, if the ordered product requires warming, when the courier delivers it, the delivery person uses the post station 12 to request the client. The operating time of the electromagnetic induction heater 3 is set according to the time of. Programmatic control is also possible for more advanced management. As a result, when receiving, a time setting service can be provided according to the scheduled meal time. In other words, a hot stew can be brought home at a delicious temperature.

Then, the information that the ordered product is stored in the box locker 1 is input to the post station 12 and stored. Further, the store may notify the orderer that the ordered product is stored in the box locker 1 to the applicant through, for example, the Internet or i-mode.

The orderer (customer), when it is convenient for himself,
Go to the box locker 1 where the ordered products are stored, and put the IC on the card reader of the IC card of the post station 12.
By reading the card, the display screen 13 displays in which box of the box locker 1 the ordered product is stored, and then the personal identification number is input to the keyboard as the input device shown in the display screen 13. Is performed, the operation procedure for opening the door 1a provided with the electronic lock of the box locker 1 is shown on the display screen 13, and the door 1a can be opened according to the operation procedure.

The ordered merchandise inside is taken out from the box locker 1. In this way, the orderer (customer) can take out and receive the ordered product from the box locker 1 at the designated place when it is convenient for him or her at the station, such as on the way to work.

By the way, as a check function at the time of home delivery,
The information is automatically delivered from the post station 12 to the destination of the user on the Internet, and the user checks the destination from the destination, or the delivery person inputs the product name and the sender name from the input panel, and the information is sent to the destination.

The input may be sent to the destination as a mail. In addition, in the above, if the user is a mobile subscriber such as a mobile phone or PHS, the subscriber is notified by voice talk or mobile mail (i-mode, etc.). Further, the subscriber can notify the operation panel of the instruction to the delivery person from the place of delivery.

If the delivery member is a mobile subscriber, he / she can contact the delivery member by telephone / email by inputting the number.

Next, description will be given of a means by which delivery confirmation can be made between the orderer (customer) or the user and the courier, in order to eliminate safety and security concerns. For example, the post station 12 is used as a management machine for operating the taking in / out and recording of articles for collecting or delivering, and the courier owns a small portable management machine connected to the post station 12. .

A small portable management machine has a built-in power supply such as a storage battery, and when connected to the post station 12, it can be identified as a contract carrier by wired or wireless or non-contact magnetism etc. Signals are sent to the control function of the locker, and the response information from the box locker 1 is displayed on the display via the post station 12, such as reading by a reading mechanism such as a built-in ID card reader, or by voice or the like. If necessary, the management machine provided with the function of notifying people includes a printer for printing various codes, date and time, and other pickup / delivery information.

The post station 12 has a built-in power distribution unit that receives power from the management machine and supplies it to each built-in function.
A storage means is provided for receiving the ID information of the collector / deliverer from the management machine and storing confirmation information as a recipient.

If necessary, the box locker 1 is provided with a magnetic or mechanical lock mechanism for the door 1a and an automatic control function thereof in addition to manual operation. For example, when the management machine is brought closer, the lock is released due to magnetic repulsion or contact pressure from pins, etc., and when the management machine is inserted further, it opens, and when the management machine is pulled out after processing, gravity or spring restoration Install a shutter that closes at.

If necessary, the box locker 1 is provided with a function of controlling a luggage confirmation sensor for detecting the presence or absence of luggage.

Either the management machine or the post station 12 of the box locker 1 is provided with a stamping mechanism for issuing a receipt or stamping a receipt. If the delivery slip is stamped with a receipt, etc., a slip retainer should be provided on the management machine. In this way, the delivery certificate can be given between the shipper or the recipient and the collector.
Moreover, since there is no safety or crime prevention problem and luggage can be collected and delivered even at unmanned absences and closed offices, the management efficiency of transporters can be improved and the social environment can be improved, and the harmful effects of luggage collection and collection can be reduced. It can be resolved.

It is also possible to release the lock mechanism of the door 1a of the box locker 1 with a mobile phone instead of the IC card.

When making a call to the telephone number assigned to the box locker 1, the box number of the box locker 1 used by the user connected to the specific system is displayed on the display screen 13. The display screen 13 is operated to open and take out the parcels inside, or deposit the luggage.

The telephone number of the user is temporarily stored in the memory incorporated in the post station 12 and is locked. When the telephone is called again, the telephone number is collated and locked.

[0068]

As described above, in the home delivery system of the present invention, both the customer side and the delivery side can receive and deliver the cooked products at their own convenient times, and the delivery cost can be reduced. Moreover, it is highly safe.

[Brief description of drawings]

FIG. 1 is an explanatory diagram showing an embodiment of a delivery system of the present invention.

FIG. 2 is an explanatory diagram of an electromagnetic induction heater used in the delivery system of the present invention.

FIG. 3 is an explanatory diagram of a box locker used in the delivery system of the present invention.

FIG. 4 is an explanatory diagram of a turntable incorporated in a box locker used in the delivery system of the present invention.

FIG. 5 is an explanatory diagram of a moving mechanism used in the delivery system of the present invention.

[Explanation of symbols]

DESCRIPTION OF SYMBOLS 1 ... Box locker 1a ... Doors 2a, 2b, 2c, 2d, 2e, 2f ... Storage box 3 ... Electromagnetic induction heater 3a ... Special tray 3b ... Electromagnetic generation coil 4 ... Silver paste 5 ... Tableware 6 ... Eddy current 7 ... Food 8 ... Specific receiving port 9 ... Moving mechanism 10 ... IC tag 11 ... Turntable 11a ... Sector 11b ... Entrance 12 ... Post station 13 ... Display screen 14 ... Computer 15 ... Speaker and microphone 16 ... Coin insertion box

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Claims (8)

[Claims] 1. A storage box dedicated to cooked foods is provided in addition to a storage box for general products, and an IH (electromagnetic induction heating) type food heat retention / heating means or / and a cooling means utilizing a Peltier element is provided therein. A box locker for storing and storing the delivered goods installed is installed at a place where traffic of people gathers such as a station or a bus terminal, and the box locker has a display screen and a computer function, and has a card reader function of an IC card. A home delivery system locker, characterized in that a box locker is opened by operating an operation device in combination. 2. The home delivery system locker according to claim 1, wherein the operating device program-controls the heating means and the cooling means. 3. The operating device as a post station having a communication function, having information transmitting means such as a modem function, a gateway server function, a router, an infrared laser beam type optical communication function, etc.
The stated delivery system locker. 4. The home delivery system locker according to claim 1, wherein the operation of opening the box locker door with the operation device is performed by causing the card reader of the IC card to read the IC card. 5. The home delivery system locker according to claim 1, wherein the door lock management work of the box locker using the operation device is performed by inputting a personal identification number in an input device of a display screen. 6. The box locker is provided with a specific receiving port, and is provided with a moving mechanism for moving the inside of the storage box for effective space utilization to the specific receiving port. Delivery system locker described in. 7. The non-contact type IC tag is provided for the home delivery item, and the delivery person has a portable information terminal for reading and writing information from the non-contact type IC tag. Home delivery system locker. 8. The delivery system locker according to claim 1, wherein the box locker is provided with an accommodation box for requesting delivery of home delivery items.