JP2003208549A - Commodity delivery means select system, select method for commodity delivery means and commodity delivery system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To achieve same-day delivery by selecting the optimum delivery means from a plurality of delivery means when a consumer desires same-day delivery of a commodity in mail order. <P>SOLUTION: The order information on the commodity is received from the sales firm for the commodity to extract the position information related to the commodity storage place and delivery specified place, and the position information related to the place where one is concerning a plurality of delivery means capable of delivering the commodity from the delivery firm or the like is received to calculate the delivery distance of the delivery means from the place where one is from the delivery specified place from the position information and select the optimum delivery means. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a merchandise delivery means selection system, a merchandise delivery means selection method, and a merchandise delivery system for promptly delivering merchandise purchased by mail order or the like.

[0002]

2. Description of the Related Art Mail order sales, in which consumers order products from their homes through televisions and magazines, have already become widespread. In particular, recently, with the spread of the Internet, mobile phones, and satellite broadcasting, and the increase in the number of media and channels, there are increasing opportunities to purchase products by mail order.

In these mail-order sales, although the product is often introduced to the consumer immediately and directly, the purchased product is delivered through a normal distribution route, so that the product is sold to the consumer. Generally 1 before reaching
~ It takes about 3 weeks. On the other hand, there are many cases of so-called "impulsive buying" in mail order, and there is data that sales can be increased by 20 to 50% if goods can be delivered quickly. In a specific product campaign or the like, a special delivery system may be prepared for immediate delivery, but a system that secures appropriate delivery means and guarantees immediate delivery at all times has not yet existed.

On the other hand, there are various services such as parcel delivery service, motorcycle service and taxi as delivery means for transporting people and goods. However, in order to perform immediate delivery, availability, time zone and delivery place are required. Considering this, it is desirable to be able to select the most suitable delivery method. However, it is not easy to select the optimal delivery method because there is no means to compare these in real time.

The problem of such immediate delivery is not limited to mail-order sales, and it is also suitable for delivery of tickets that are urgent to be delivered, such as tickets sold on the day caused by cancellation at a concert or coupon tickets for the same-day reservation at a hotel. There is no system for selecting delivery methods.

[0006]

DISCLOSURE OF THE INVENTION The present invention aims to guarantee immediate delivery to customers who purchase products by mail order such as TV shopping, etc., in order to guarantee immediate delivery, availability of a plurality of delivery means such as courier service and motorcycle service, It provides a mechanism for grasping time zones and delivery locations in real time and selecting the most appropriate delivery method.

[0007]

In order to achieve the above object, the present invention is a product delivery means selection system for delivering a product promptly, comprising means for receiving order information of a product, It is characterized by comprising means for receiving delivery means related information and delivery means selecting means for selecting a delivery means for delivering the product from the order information and the delivery means related information.

According to the present invention, it is possible to select the most suitable delivery means for delivering the product by comparing the information regarding the order of the product with the information regarding the plurality of delivery means. It should be noted that the products referred to here include not only articles that consumers usually purchase by mail order, but also items that need to be widely delivered to customers, such as tickets. Further, the delivery means includes means for widely transporting people and goods such as courier service, motorcycle service, and taxi.

[0009] The order information includes at least one order-related position information of a storage place or a designated delivery place of the ordered product, and the delivery-means-related information includes the delivery-means position information regarding the current location of the delivery means. Is included,
The delivery means selection means may be characterized by calculating at least one of delivery distance, delivery time, or delivery charge from the order-related location information and the delivery means location information.

In this configuration, by calculating the delivery distance from the present location of the delivery means to the designated delivery location of the article through the storage location of the article based on the position information, the delivery time or the delivery fee is calculated from the delivery distance. It is possible to select the most suitable delivery means for delivering the product.

The order information may include a plurality of storage locations for the ordered products, and the delivery means selecting means may select one storage location from the storage locations.

In this configuration, not only is the delivery means selected, but when there are a plurality of storage locations for the products, the delivery distance between the storage location and the designated delivery location or the current location of the delivery means and the storage location and the designated delivery location is used as the basis. In addition, it is possible to select the optimal storage location for product delivery.

The delivery means related information includes delivery means operating information relating to the operating status of the delivery means and availability, and the delivery means selecting means uses the delivery means operating information to determine the delivery distance, the delivery time, or the delivery time. It may be characterized in that at least one of the delivery charges is calculated.

In this configuration, it is possible to select the most suitable delivery means for delivering the goods by referring to the operating status of the delivery means such as whether the delivery means is empty or not, and how many minutes after the delivery means can be operated.

The delivery means related information includes delivery means type information relating to the type of delivery means, and the delivery means selection means uses at least the delivery time or the delivery charge based on the delivery means type information and the delivery distance. It may be characterized in that one is calculated.

In this structure, a courier service, a motorcycle service,
Targeting a plurality of types of delivery means such as a taxi, it is possible to select the most appropriate delivery means for delivering the product by considering the unit price in addition to the delivery distance.

Further, in the present invention, a step of arranging the order related position information and the delivery means position information on a coordinate axis to calculate the delivery distance, and at least the delivery time or the delivery charge from the delivery distance. The method can be configured as a method of selecting a product delivery means, including a step of calculating one and selecting at least one of the storage location or the delivery means for delivering the product.

In this method, the location information of the storage location of the product and the location designated for delivery, and the location information of the current location of the delivery means are arranged on the same coordinate axis, whereby the delivery distance can be easily calculated, and the delivery distance of the product can be calculated from there. You can select the most suitable delivery method for delivery.

Further, in the present invention, there is provided a merchandise delivery system for delivering merchandise promptly, a means for receiving merchandise order information, a means for receiving merchandise delivery means related information, and the order information. And a delivery means selecting means for selecting a delivery means for delivering the product from the delivery means related information, and a delivery instructing means for transmitting a delivery instruction of the ordered product to the selected delivery means. .

According to the present invention, by comparing the information about the order of merchandise and the information about the plurality of delivery means, the delivery means most suitable for the delivery of the merchandise is selected and the delivery instruction is given to speed up the delivery of the merchandise. Can be done. still,
It is the same as the above-mentioned case that the products referred to here include, in addition to the items that consumers usually purchase by mail order, items that need to be widely delivered to customers such as tickets.

[0021] The order information includes at least one order-related position information of a storage place or a designated delivery place of the ordered product, and the delivery-means-related information includes delivery-means position information regarding the present location of the delivery means. Is included,
The delivery means selection means may be characterized by calculating at least one of delivery distance, delivery time, or delivery charge from the order-related location information and the delivery means location information.

In this configuration, the delivery distance from the current location of the delivery means to the designated delivery location of the article via the storage location of the article is calculated based on the position information, and the delivery time or delivery fee is calculated from the delivery distance. It is possible to give a delivery instruction by selecting the most appropriate delivery means for delivering the product.

The order information includes a plurality of storage locations for the ordered products, and the delivery means selection means selects one designated storage location from the storage locations. Can also send a product delivery instruction to the designated storage location.

In this configuration, not only the delivery means is selected, but also when a plurality of product storage locations are included, an optimal storage location for product delivery is selected and a delivery instruction is given to the selected delivery means and storage location. , The goods can be delivered quickly.

[0025]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings.

FIG. 1 is a diagram showing an outline of the product delivery means selection system / product delivery system, and FIG. 2 is a block diagram of the product delivery means selection system / product delivery system. FIG. 3 is a flowchart of the product delivery means selection system / product delivery system. FIG. 4 shows a product delivery means selection system.
It is a flow diagram in the case of identifying the delivery means after identifying the storage location. FIG. 5 is a diagram showing a method of selecting a product delivery means when the delivery means is specified after the storage location is specified. FIG. 6 is a flow chart when the storage location and the delivery means are specified at the same time in the product delivery means selection system. FIG. 7 is a diagram showing a method of selecting a product delivery means when the storage location and the delivery means are specified at the same time. FIG. 8 is a diagram showing a method of selecting a delivery means from a plurality of delivery means.

An embodiment of the present invention will be described with reference to FIG. In this figure, the thick lines indicate the flow of goods, the thin lines indicate the flow of information, and the dotted lines indicate the distance.

When the user 10 purchases a product by mail order such as television shopping and catalog shopping, the user 10 informs the seller 20 of order information. The order information includes, in addition to the ordered products and the number thereof, the location of the user who receives the products or a designated delivery place such as a convenience store. The user 10 may be not only in the room such as at home but also in the place where he / she is out, such as when he / she purchases a ticket for the day with a mobile phone while he / she is out.

The seller 20 adds information about the product storage location to the order information and sends it to the management center 30. The product storage location is a location where a product inventory is stored, such as a warehouse or a store. Management center 30
Is a number of delivery companies (40
~ 42) receive information about the current location of the delivery means,
The optimum delivery means is selected by collating with the order information. The delivery means is selected by measuring the distance from the product storage location 21 for the deliverable delivery means A, B, and C. Information that the delivery means C has been selected is transmitted to the delivery company 40, and the delivery company 40 instructs the delivery means C to deliver.

When there are a plurality of storage places for the ordered products, the product storage is performed in consideration of the delivery means and the delivery distance from the delivery means to the designated delivery place via the product storage place. Place selection is done. In this case, the information about the selected product storage location is transmitted from the management center 30 to the seller 20, and the seller 20 instructs the selected product storage location 21 to ship.

Upon receipt of the instruction, the delivery means C loads the ordered products in the product storage location 21 and delivers the products to the home of the user 10 or the designated delivery location 11. It is desirable to deliver the product to the user's home in order to exert the effect of immediate delivery of the product. However, if the delivery cannot be received at midnight, the delivery destination can be designated in a convenience store or the like.

FIG. 2 shows the configuration of the product delivery means selection system / product delivery system. A user who receives a product delivery using the system places an order with a seller through a terminal connected to a communication network. Telephone, satellite TV, internet,
A mobile phone or the like is used. The delivery means for delivering the goods is also connected to the communication network, and the delivery company grasps the current position of each delivery means and instructs the delivery means to deliver the goods through the communication network. As the communication means, PHS, mobile phone or wireless communication is used.

A seller who receives an order from a user has a seller server 201. Distributor server 20
In 1 is recorded information about a storage place, a delivery place, and a delivery time for the ordered product. The delivery company that delivers the product includes a delivery server 401. In the delivery company server 401, information about the current position and operating status of each delivery means is recorded. The management center server 301 receives the data from the seller server 201 and the delivery server 401, and selects the delivery means and the product storage location. The functions of the distributor server 201 and the delivery server 401 are the same as those of the management center server 301.
In some cases, it may be collectively collected in
01 or the delivery company server 401 may aggregate all the functions.

A general flow of the product delivery means selection system and the use of the product delivery system will be described with reference to FIG.

A user who purchases a product by mail order orders a product to be purchased from a seller (S1). Distributors can store order information such as product type, quantity, delivery destination, storage location, etc.
Send to the management center (S2). The management center receives the position information on the current position and operating status of the delivery means from the delivery company (S3), collates the order information with the position information, and selects and specifies the optimum product storage location and delivery means ( S4).

Information regarding the designated product storage location and delivery means is transmitted to the seller (S5), and the seller instructs the product storage location designated by the seller (S5).
6). Information about the designated product storage location and delivery means is also transmitted to the delivery company (S7), and the delivery company instructs the delivery means to deliver the product (S).
8).

The instructed delivery means heads to the designated product storage location, confirms that it is the instructed delivery means in the product storage location, and delivers the product (S9). The delivery means delivers the merchandise to the designated delivery location, the user's home, or the like (S10).

In the flow of product delivery, the method of selecting the product storage location and delivery means performed by the management center server will be described in detail with reference to FIGS. FIG. 4 and FIG. 5 show a selection method when the delivery means is specified after the product storage location is specified in advance. 6 and 7
Shows a selection method when the product storage location and the delivery means are specified at the same time. FIG. 8 shows a method of selecting delivery means when comparing a plurality of types of delivery means.

The flow in the case where the delivery means is specified after the product storage location is specified in advance will be described with reference to FIG.

When the management center server receives the product order information (S41), the order information and the inventory information are collated (S42). In this step, the place where the stock of the product specified in the order information exists is extracted, and if there are multiple such places, the place closest to the specified delivery destination is selected and specified as the storage place. (S43).

On the other hand, the management center server receives the delivery means related information including the current location of the delivery means (S45), and extracts the position information for each delivery means (S4).
6). When the location information is also extracted from the specified storage location (S44), the distance from the storage location to each delivery means is measured from these location information (S47), and the optimal delivery that is most advantageous for access to the storage location. Identify the means (S4
8).

FIG. 5 is a diagram showing a method of identifying a product storage location and delivery means in the flow of FIG. The position information regarding the storage location and the delivery means extracted in S44 and S46 of FIG. 4 is arranged on the XY coordinate axes. S4 in FIG.
In 2 to S43, the distance from the product storage locations 1 to 3 in which the stock of the ordered product from the user exists is measured as the length of the thick line arrow. When the product storage location 3 is selected, the distance to each delivery means is measured as the length of the dotted arrow in S47 to S48 of FIG. These distance measurements are based on location information about the product storage location and users,
By holding the position information regarding the delivery means as information that can be shown on the same coordinate axis by the seller and the delivery company, they can be arranged on the same coordinate axis and calculated from the respective values of the XY axes. it can.

Next, the flow in the case of simultaneously specifying the product storage location and the delivery means will be described with reference to FIG.

When the management center server receives the order information of the product (S61), the position information regarding the designated delivery place including the user's home is extracted from it (S62).
Further, the order information and the inventory information are collated (S63),
A plurality of storage locations in which the stock of the product designated by the order information exists are extracted (S64), and position information for each storage location S is extracted (S65).

On the other hand, the management center server receives the delivery means related information including the current location of the delivery means (S66), and extracts the position information for each delivery means (S6).
7). Here, the positional information on the designated delivery location, the plurality of storage locations, and the plurality of delivery means is collated (S68), and the respective distances from each delivery means to the designated delivery location via each storage location are measured and delivered. The optimal storage location and delivery means are specified (S69, S70).

FIG. 7 is a diagram showing a method of identifying a product storage location and delivery means in the flow of FIG. S62 of FIG.
The position information regarding the designated delivery place, the product storage place, and the delivery means extracted in S65 and S67 is arranged on the XY coordinate axes. Since the distance indicated by the dotted arrow from each delivery means to each designated storage location via each storage location can be calculated from the values on the XY axes, the delivery distance in each case can be compared. it can. Based on the delivery distance calculated here, the optimum product storage location and delivery means can be specified.

FIG. 8 shows a method of selecting delivery means when comparing a plurality of types of delivery means. As means of delivery, from the viewpoint of effectively using other means of transportation, in addition to a motorcycle service, a courier service, etc. which are usually used for delivering products,
It is considered possible to use transportation such as taxis, whose current location is confirmed wirelessly and whose utilization rate is an issue.

It is desirable that the information regarding the delivery means includes not only the current location but also information regarding the operating status. Further, it is desirable that the operation status includes not only whether or not the vehicle is empty, but also future information such that the vehicle is currently full but will be empty after a few minutes.

With respect to these means, the delivery distance is measured by the above-mentioned method. However, since the speed and the unit price of delivery of the delivery means differ depending on the type of delivery means, when the delivery distance is measured, the respective speed and unit price are measured. The delivery price and delivery time are calculated in consideration. With regard to the delivery price and delivery time calculated in this way, the optimal delivery means is selected in consideration of the user's wishes such as "time priority".

[0050]

According to the present invention, it becomes possible to immediately deliver a product to a customer who purchases the product by mail order such as television shopping, by selecting an optimum delivery means.
This will help sellers improve customer service and
It becomes possible to increase sales by supporting so-called “impulse buying”.

For the delivery company, the means for receiving the delivery order information is expanded, and the operating rate of the delivery means is improved, so that the profit can be increased.

For consumers who purchase products, they can immediately obtain the product they want on the TV by immediate delivery, or can request the delivery of tickets that they want to get while on the go. There is an effect that you can get the goods.

[Brief description of drawings]

FIG. 1 is a diagram showing an outline of a product delivery means selection system / product delivery system.

FIG. 2 is a configuration diagram of a product delivery means selection system / product delivery system.

FIG. 3 is a flowchart of a product delivery means selection system / product delivery system.

FIG. 4 is a flow chart in the case where the delivery means is specified after the storage location is specified in the product delivery means selection system.

FIG. 5 is a diagram showing a method of selecting a product delivery means when the delivery means is specified after the storage location is specified.

FIG. 6 is a flow chart when the storage location and the delivery means are specified at the same time in the product delivery means selection system.

FIG. 7 is a diagram showing a method of selecting product delivery means when a storage location and delivery means are specified at the same time.

FIG. 8 is a diagram showing a method of selecting a delivery means from a plurality of delivery means.

[Explanation of symbols]

10 users 11 Delivery designated place 20 distributors 201 distributor server 21 Product Storage 30 management center 301 Management Center Server 40 shipping companies 401 Delivery company server 41 delivery companies 42 courier

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Claims (9)

[Claims] 1. A merchandise delivery means selection system for promptly delivering merchandise, including means for receiving merchandise order information, means for receiving merchandise delivery means related information, the order information and the delivery. And a delivery means selecting means for selecting a delivery means for delivering the product from means related information. 2. The order information includes at least one order-related position information of a storage place or a designated delivery place of an ordered product, and the delivery-means-related information includes a delivery-means related to a current location of the delivery-means. The position information is included, and the delivery means selection means calculates at least one of a delivery distance, a delivery time, or a delivery charge from the order-related location information and the delivery means location information. Product delivery means selection system. 3. The order information includes a plurality of storage locations for the ordered products, and the delivery means selecting means selects one storage location from the storage locations. Item delivery means selection system according to item 2 or item 2. 4. The delivery means related information includes delivery means operation information relating to the operating status and availability of the delivery means, and the delivery means selection means uses the delivery means operation information to determine the delivery distance or the delivery. 4. The merchandise delivery means selection system according to claim 2, wherein at least one of time and the delivery charge is calculated. 5. The delivery means related information includes delivery means type information related to the delivery means type, and the delivery means selection means uses the delivery means type information and the delivery distance to determine the delivery time or the delivery charge. 4. The product delivery means selection system according to claim 2, wherein at least one of the above items is calculated. 6. A method of selecting a product delivery means for promptly delivering a product using the product delivery means selection system according to claim 2, wherein the order-related position information and the delivery device position information are provided. Arranging on a coordinate axis to calculate the delivery distance, and at least the storage location or the delivery means for delivering the product by calculating at least one of the delivery time or the delivery charge from the delivery distance. And a step of selecting one, the method of selecting a commodity delivery means. 7. A merchandise delivery system for promptly delivering merchandise, including means for receiving order information for merchandise, means for receiving information related to merchandise delivery means, and the order information and delivery means-related information. A product delivery system comprising: delivery means selection means for selecting a delivery means for delivering the product from the information; and delivery instruction means for sending a delivery instruction for the ordered product to the selected delivery means. . 8. The order information includes at least one order-related position information of a storage location or a designated delivery location of an ordered product, and the delivery-means-related information includes a delivery means relating to a current location of the delivery means. 8. Position information is included, and the delivery means selection means calculates at least one of a delivery distance, a delivery time, or a delivery charge from the order-related location information and the delivery means location information. The listed product delivery system. 9. The order information includes a plurality of storage locations for the ordered products, and the delivery means selecting means selects one designated storage location from the storage locations. 8. The delivery instruction means also sends a delivery instruction of the product to the designated storage location.
Alternatively, the product delivery system according to item 8.