JP2003208540A - Information providing method and information provider - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an information providing method and an information provider, capable of positively receiving from a user the offer of information on the actual working status of a machining apparatus without hearing the working status from the user of the machining apparatus so as to facilitate expansion of sales of the machining apparatus. <P>SOLUTION: The information providing method for providing a new customer 3 with the information on the machining apparatus includes a process of imaging an operating machining apparatus 100 used by the user of the machining apparatus 100, a process of providing image information of imaging the operating machining apparatus 100 from the user 1 to the machining apparatus maker 2 or distributor, a process of providing an equivalent to the image information to the user from the maker 2 or the distributor, and a process of providing a new customer 3 of the machining apparatus with image information received from the user 1 from the maker 2 or distributor. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a high-speed, high-density, high-definition assembly / assembly of a soldering robot, a laser processing device, etc.
The present invention relates to an information providing method and an information providing apparatus for providing information related to a production apparatus that requires processing to a new customer of the production apparatus.

[0002]

2. Description of the Related Art Conventionally, as a method of mass-producing and selling a production apparatus such as a soldering robot or a laser processing apparatus, a manufacturer of the production apparatus produces a standard apparatus and sells it to a customer through its own company or its sales agent. The method was taken. When a maker expands sales (increases market share) of its own production equipment, it is common to unilaterally provide information regarding standard equipment to a new customer for advertising.

[0003]

Originally, in order for a maker and its sales agent to expand sales (expand share) of its own production equipment, the actual usage condition of the production equipment and the introduction effect (merit) of the production equipment should be considered. It is effective to raise the purchase motivation of new customers by transmitting the information to new customers and disseminating it.

However, in order to obtain information on the actual use status of the production apparatus and the effect (merit) of introducing the production apparatus, the maker or its sales agent actively purchases the production apparatus and introduces it. It was necessary to conduct a survey on the usage status of the users who are using it. On the other hand, the information on the actual use status of the production apparatus and the introduction effect (merit) of the production apparatus is often the internal know-how of the user side, and it is important for the user or the distributor to disclose such information. For them, they have to be reluctant because they do not lead to business benefits. Therefore, even if a homepage, an e-mail, or any other communication means is used to provide information (advertising activities) to new customers of the manufacturer and its sales agent,
This is uniform information from the standpoint of the manufacturer and its sales agent, and there is a limit to increasing the customer's willingness to purchase expensive production equipment.

The present invention has been made in view of the above problems, and an object of the present invention is to provide information regarding the actual usage status of a production apparatus without hearing the usage status of the production apparatus to the user. It is to provide an information providing method and an information providing apparatus that facilitates the sales expansion of a production apparatus.

[0006]

In order to achieve the above-mentioned object, the invention of claim 1 is an information providing method for providing information related to a production apparatus to a new customer of the production apparatus. A step of capturing an image of the operating production device used by the user; a step of providing the user of the production device or its sales agent with image information obtained by capturing the image of the operating production device from the user; Alternatively, the step of providing the user with consideration for the image information from the sales agent, and the new customer of the production apparatus from the maker or the sales agent.
And a step of providing the image information received from the user. Further, the invention of claim 5 is an information providing device for providing information related to a production device used by a user of the production device to a maker of the production device or a sales agent thereof, wherein the user of the production device is An image pickup means for picking up an image of the production device in operation being used and image information of the production device in operation picked up by the image pickup means are provided to a maker of the production device or its sales agent side via a communication line. And an information transmitting unit for transmitting the information to the information providing apparatus. Further, the invention of claim 9 is an information providing apparatus for providing information related to a production apparatus to a new customer of the production apparatus, the information providing apparatus provided on the user side of the production apparatus via a communication line. , Information receiving means for receiving image information of an image of a production device in operation being used by the user, and image information received by the information receiving means for connection to the new customer via a communication line An information transmitting means for transmitting to the processing device or the information terminal device of the new customer.
Here, the image in the "image information" may be a moving image or a still image. Further, the "image information" may include sound information such as an operation sound when the production apparatus is operating. Further, the image pickup means for picking up an operating production device on the user side and the information transmission means for transmitting image information may be controlled by the user side of the production device. The store may be controlled remotely.

In the information providing method according to claim 1, the information providing apparatus according to claim 5 and the information providing apparatus according to claim 9, the operating production apparatus used by the user of the production apparatus is imaged, and the image information thereof is displayed. It is provided from the user side to the manufacturer of the production device or its sales agent. The user of the production apparatus receives the price in return for the image information from the manufacturer or the sales agent thereof, and thus actively provides the image information. On the other hand, the production device maker or its sales agent can receive the image information of the operating production device as the information about the actual use state of the production device without hearing the use state to the user. Moreover, by providing the new customer with the image information of the production device in operation received from the user, the new customer can grasp the actual operation speed, production man-hour, size, etc. of the production device,
Enable more accurate calculation of cost-effectiveness, return on investment, building and factory layout changes. As a result, the motivation of new customers to purchase can be increased.

According to the invention of claim 2, in the information providing method of claim 1, the user provides the maker or a sales agent thereof with information regarding the introduction effect of the production apparatus, and the maker or a sales agent thereof. To the above new customers,
It is characterized in that the image information and the information regarding the introduction effect of the production apparatus are provided in combination.
Further, the invention according to claim 6 is the information providing apparatus according to claim 5, characterized in that the information transmitting means is configured to transmit, together with the image information, information regarding an introduction effect of the production apparatus. It is a thing. According to a tenth aspect of the invention, in the information providing apparatus according to the ninth aspect, the information receiving means receives the image information together with the information regarding the introduction effect of the production apparatus from the information providing apparatus via a communication line. The information transmitting means is configured to transmit the image information in combination with the information regarding the introduction effect of the production apparatus received by the information receiving means. is there.

Here, as the above-mentioned "information regarding the introduction effect of the production apparatus", examples of utilization of the production apparatus and examples of construction of a production system using the production apparatus can be mentioned.

In the information providing method according to claim 2, the information providing apparatus according to claim 6, and the information providing apparatus according to claim 10, the manufacturer of the production apparatus or the sales agent thereof receives information about the introduction effect of the production apparatus received from the user. By providing to the new customer, the purchase motivation of the new customer can be further enhanced.

According to a third aspect of the present invention, in the information providing method according to the first or second aspect, the image information and the information regarding the time corresponding to the image are combined with the new customer from the maker or the sales agent thereof. It is characterized by being provided as. According to a seventh aspect of the invention, in the information providing apparatus according to the fifth or sixth aspect, the information transmitting means is configured to transmit the image information and the information regarding the time corresponding to the image in combination. It is characterized by being present. The invention according to claim 11 is the information providing apparatus according to claim 9 or 10, wherein the information transmitting means is configured to transmit the image information in combination with information relating to a time corresponding to the image. It is characterized by being present.

In the information providing method according to claim 3, the information providing apparatus according to claim 7, and the information providing apparatus according to claim 11, the image information and the information regarding the time corresponding to the image are combined and provided to a new customer. This makes it possible for a new customer to easily grasp the actual operating speed of the production apparatus.

According to a fourth aspect of the present invention, in the information providing method according to the first or second aspect, the image information and the product produced by the production apparatus are sent from the maker or its sales agent to the new customer. It is characterized in that it is provided in combination with information on the production amount. Further, the invention of claim 8 is the information providing apparatus according to claim 5 or 6,
A production quantity counting means for counting the production quantity in the production device used by the user is provided, and the information transmitting means combines the image information with information on the production quantity counted by the production quantity counting means. It is characterized in that it is configured to transmit. Further, the invention of claim 12 is the information providing apparatus according to claim 9 or 10, wherein the information transmitting means is configured to transmit the image information in combination with the information regarding the production quantity in the production apparatus. It is characterized by being present.

In the information providing method according to claim 4, the information providing apparatus according to claim 8 and the information providing apparatus according to claim 12, the image information and the information regarding the production quantity in the production apparatus are combined and provided to a new customer. This makes it possible for a new customer to easily grasp the production quantity per unit time that can be produced by the production device.

The "communication line" may be a wireless communication line, a wired communication line or a mixed communication line. Examples of wireless communication lines include satellite communication lines and communication lines between mobile phones and relay stations. The wired communication line may be an analog or digital general public line or a dedicated line provided between specific users. Information is exchanged via these communication lines by, for example, a remote access system that directly accesses a computer of the other party via a modem, the Internet (Web system, electronic mail) for unspecified persons, a specific user. It is possible to use a personal computer communication network limited to the above, an ordinary telephone, a FAX, or the like.

[0016]

BEST MODE FOR CARRYING OUT THE INVENTION An information providing method for providing a new customer with information on a laser processing apparatus (hereinafter referred to as "processing apparatus") as a production apparatus according to the present invention, and an information providing apparatus and information providing used for the method. An embodiment applied to the device will be described.

FIG. 1 is a schematic diagram for explaining the information providing method according to this embodiment. In this information provision method,
A moving image of the working apparatus 100 being used by the user 1 is picked up by the camera 101 as an image pickup unit, and the moving image of the working apparatus 100 is taken from the user 1 to the maker 2 of the working apparatus or its sales agent. Providing image information, Maker 2
Alternatively, the sales agent provides the user 1 with the price for the image information, and the maker 2 or the sales agent provides the new customer 3 of the processing apparatus with the image information received from the user 1.

FIG. 2 is a schematic block diagram of the processing apparatus 100 used by the user 1. This main processing device 100
Is a YAG laser device 110 as a beam source for repeatedly emitting a pulsed laser beam as a pulsed energy beam, and a beam irradiation means for guiding and irradiating the workpiece with the pulsed laser beam emitted from the YAG laser device 110. 120, an XY table 150 as a relative moving unit that relatively moves the object to be processed and the irradiation point of the energy beam to the object to be processed, and the YAG laser device 110 and the XY table 1 based on the processing control data.
And a control system 160 as a control means for controlling 50 and the like. The YAG laser oscillator 110 is
A laser head 111 having a built-in AG rod 111a and a Q switch 111b, a Q switch driver 112 for driving the Q switch 111b, and a Y in the laser head 111.
It has a laser power supply 113 which supplies a drive current for laser oscillation to the AG rod 111a. The Q switch driving unit 112 drives the Q switch 111b in the laser head 111 based on the laser control signal sent from the control system 160. When the Q switch 111b is turned on, near infrared light (wavelength λ = 1
064 nm) is emitted. The repetition frequency of the pulsed laser control signal input to the Q switch driver 112 can be changed in the range of 20 Hz to 20 kHz (cycle = 50 msec to 0.05 msec), and the pulse width of the laser control signal is It can be changed within the range of 80 to 500 nsec. With this Q switch drive unit 112, the laser head 111
By driving the Q switch 111b therein, pulsed laser light can be emitted from the laser head 111 within the repetition frequency range of 1 kHz to 10 kHz. YAG rod 111 in the laser head 111
a is Y doped with a rare earth element Nd (neodymium)
It is an AG (yttrium, aluminum, garnet) crystal and is excited by an excitation source (not shown) such as a flash lamp or a semiconductor laser. This YAG rod 111a is
YAG doped with rare earth element Nd (neodymium)
An excitation source (not shown) such as a flash lamp or a semiconductor laser, which is a (yttrium, aluminum, garnet) crystal, is driven by supplying a drive current Id from the laser power source 113. Y from this laser power supply 113
Drive current Id supplied to the excitation source of the AG rod 111a
Can be changed based on a control command sent from the control system 160 to the laser power supply 113, and thus the output of the pulsed laser light emitted from the YAG laser oscillator 110 can be changed.

The beam irradiating means 120 is a step index type optical fiber 121 for guiding the pulsed laser beam, and a laser irradiation head for converging the pulsed laser beam guided by the optical fiber 121 and irradiating the object to be processed. And 122.

The transparent insulating substrate 130 is a transparent glass or a transparent plastic material (for example, PET or polycarbonate) on the surface of which a transparent conductive film 140 made of ITO (indium tin oxide) as a processing object is formed.
The transparent insulating substrate 130 having the electrode pattern formed by processing the transparent conductive film 140 is used as a touch panel substrate forming a hybrid touch panel.
The transparent insulating substrate 130 is fixed on a mounting table 151 driven by a linear motor 152 (for example, a servo motor or a stepping motor) of the XY table 150 by a suction and mechanical clamping mechanism (not shown).
By controlling the linear motor 152 that drives the mounting table 151 to which the transparent insulating substrate 130 is fixed by the control system 160, the transparent insulating substrate 130 on which the transparent conductive film 140 is formed is irradiated with the pulse laser beam. It is possible to two-dimensionally move in an X direction and a Y direction (directions perpendicular to the paper surface in the drawing) orthogonal to each other in a virtual plane perpendicular to the irradiation direction. A linear scale 153 as a moving distance detection pulse signal generating means is attached to the XY table 150. This linear scale 153 has X
Provided for each of the two directions, the direction and the Y direction,
A moving distance detection pulse signal is generated every time the mounting table 151 on which the transparent insulating substrate 130 is mounted is moved a predetermined distance in the X and Y directions. By counting the moving distance detection pulse signal, the moving distance of the mounting table 151 on which the transparent insulating substrate 130 is mounted can be known. In the present embodiment, the irradiation timing of each pulse laser beam is controlled in synchronization with the moving distance of the mounting table 151 on which the transparent insulating substrate 3 is mounted based on the moving distance detection pulse signal. As the linear scale 153, an optimum one is appropriately selected and used according to conditions such as processing accuracy and processing speed. The moving distance detection pulse signal generating means is X
It suffices to generate a moving distance detection pulse signal every time the mounting table 151 on which the transparent insulating substrate 130 is mounted moves in a fixed distance in each of the two directions, the Y direction and the Y direction.

The above-mentioned control system 160 monitors the entire processing apparatus and also uses CAM (Co
(Computer Aided Manufacturing) data, and is configured using a host computer device 161 including a personal computer that issues a control command to each unit, a table drive control device (sequencer) 162, and a control circuit board 163 for synchronous interlocking operation. Has been done. The table drive control device 162 controls the drive of the linear motor 152 based on the control command sent from the host computer device 161. This table drive control unit 16
2 is configured by using a servo controller when the linear motor 152 is a servo motor, and by using a pulse controller when the linear motor 152 is a pulse motor.

The processing apparatus 100 having the above structure processes the transparent conductive film 140 on the transparent insulating substrate 130 to form an electrode pattern. The camera 101 captures an image of the working processing apparatus 100 that is processing the transparent conductive film 140. The image information of the moving image of the processing apparatus 100 captured by the camera 101 is provided from the user 1 side to the maker 2 or its sales agent. In addition to this image information, time information for the image captured by the camera 101,
Information about the introduction effect of the processing apparatus 100 that only the user 1 can know is provided to the maker 2 or its sales agent. The information regarding the introduction effect of the processing apparatus 100 includes a utilization example of the processing apparatus 100, a construction example of a touch panel substrate production system using the processing apparatus 100, know-how in using the processing apparatus 100, and the like.

For the provision of the above-mentioned image information and the like, the manufacturer 2 or the sales agent that received the information provides the user with consideration, so that the user 1 can promote the provision of the information.

The maker 2 of the processing apparatus or the sales agent thereof, together with the product information of the processing apparatus, combines the image information received from the user 1, the time information and the information regarding the introduction effect of the processing apparatus in one set. Provided to new customers 3. New customers who received this information not only receive information about the processing equipment, but also the actual operating speed of the processing equipment,
You can check the production man-hours, size, etc. with a movie and check the effect of introducing the processing equipment. Further, it is possible to automatically calculate the production amount of the touch panel substrate, which is a product, per unit time by using the image recognition technology based on the image information and the time information of the moving image of the working processing device. Instead of automatically calculating the production amount based on this video, install a counter system in the processing equipment on the user side that counts the number of touch panel substrates that are products, and output the counter system to the manufacturer or its sales agent. Information about the production amount per unit time obtained from the output of this counter system may be transmitted to the store side and provided to the new customer. By receiving this information, new customers can more accurately calculate the cost-effectiveness, investment recovery, and layout changes of buildings and factories, and the purchase decision-maker can also share such information. It will be easier. Therefore,
Despite the fact that the processing equipment is generally expensive equipment, it is possible to make a purchasing decision earlier than before. Moreover, it is possible to remarkably increase the motivation of new customers who have to be cautious about high-priced equipment that cannot be sampled, leading to expansion of sales (expansion of market share).

Information is provided to the new customer 3 via a Web page on a Web server that the new customer 3 can connect to and browse, or by sending an e-mail directly to the new customer 3, This can be performed by installing an information providing server connectable to the customer 3 in the maker 2 of the processing apparatus or its sales agent.

FIG. 3 is a schematic configuration diagram showing an example of an information providing system using a computer device capable of realizing the information providing method according to the present embodiment. This information providing system includes information terminal devices 300A, 300B, 300C for a plurality of new customers, which are configured by computer devices or the like.
Alternatively, the information providing server 200 provided on the maker side is configured to allow remote access from the information processing devices 170a, 170b, 170c of a plurality of users, which are also configured by computer devices or the like.

Information processing devices 170a, 17 of the user
0b and 170c are the processing devices 10 used by the user.
0 is a constituent element of an information providing apparatus that provides information related to the usage status of 0 to the manufacturer of the production apparatus or its sales agent, and the processing apparatus 1 in operation, which is imaged by the camera 101.
It functions as an information transmitting means for transmitting the image information of 00 or the like to the information providing server 200 provided on the maker 2 or its sales agent side through the computer network 4 as a communication line.

The information providing server 200 includes the information processing devices 170a, 170b, 170 provided on the user 1 side.
user 1 from c via computer network 4
Information receiving means for receiving the image information and the like of the image of the working processing device used by the information processing device, and the image information and the like received by the information receiving means via the computer network 4 for the new customer information terminal devices 300A, 300B, It functions as an information transmitting means for transmitting to 300C. The information providing server 200 has a computer main body 2 having a CPU 201a and a processing device-related information management database 201b that stores and manages data of various information related to the processing device.
01, and an input / output device 202 for the operator to input / output various data to / from the computer main body 201,
The computer main body 201 and a communication connection device 203 including a modem and a terminal adapter for connecting to the external computer network 4 are used. Database 201 for managing the processing device related information
b is configured by using a recording medium such as a hard disk (HD), an optical disk, a magnetic tape or the like for readablely recording various information data. Access to the database 201b is managed by the user ID and password set for each new customer.

The computer network 4 connected to the information providing server 200 is a wireless communication line,
Wired communication lines and communication lines in which they are mixed can be used. Examples of wireless communication lines include satellite communication lines and communication lines between mobile phones and relay stations. The wired communication line may be an analog or digital general public line or a dedicated line provided between specific users. Information is exchanged via these communication lines by remote access for directly accessing the information providing server 200 by a device maker or an external device user, the Internet (Web, electronic mail) targeted at unspecified persons, and It can be performed using a personal computer communication network limited to users. Through such a computer network 4,
Information providing server 200 and information processing device 17 on the user side
0a, 170b, 170c and information terminal devices 300A, 300B, 300C on the new customer side can exchange information. The information terminal device for the new customer may be a computer device such as a desktop computer, a portable notebook computer, or a mobile phone.

In the configuration example of the information providing system described above, a new customer is constructed so as to directly access the information providing server 200 of the manufacturer or its sales agent via the computer network 4 such as a private line or a general public line. However, the information providing system may be constructed to use the Internet. For example, as shown by a broken line in FIG. 3, the processing device is related to the processing device by an electronic mail exchanged between the person in charge of the manufacturer or the sales agent and the new customer via the mail server 410 connected to the computer network 4. Various information may be provided.

Further, a Web page file accessible to an unspecified new customer is stored in the Web server 420 connected to the computer network 4, and the new customer accesses the Web page,
You may make it provide various information regarding the said processing apparatus. Here, as the mail server 410 and the Web server 420, those provided in the company of the manufacturer or the sales agent thereof may be used, and a server owned by an Internet connection provider (provider) or a rental server providing company may be used. You may use. Since information such as the image information of the processing device in operation and the usage example of the processing device, which is posted on the above Web page, can be updated in real time, new customers who access this Web page can use the latest processing device. You can check the video etc. On the other hand, in the Web page of the conventional maker or its sales agent, the latest information cannot be obtained because it is updated only when a new product of the processing device is released or when the version is changed. Further, the image information of the processing device in operation and information such as utilization examples of the processing device may be posted on a Web page managed by the user of the processing device. In this case, We of the manufacturer or its distributor
The page b and the user's Web page are linked to each other, and a new customer who accesses the Web page of the maker or its sales agent publishes the image information of the above-mentioned processing machine in operation and information such as utilization examples of the processing machine. User's W
The eb page should also be easily accessible. Further, instead of linking the Web pages of the maker or its distributor and the user in this way, a storage medium in which the user edits the image information and information such as utilization examples of the processing device and stores it as electronic data May be passed to the manufacturer or its sales agent, mounted on a personal computer or the like, copied onto a recording medium from which data can be read, and used for sales promotion activities. In this case, the address information (URL) of the homepage of the maker or its distributor is set in the image data read and viewed on a personal computer, and the homepage of the maker or its distributor is accessed as necessary. You may be able to inquire, request a quote, or place an order.

In the above embodiment, the information providing method for providing various information on the laser processing apparatus to a new customer and the apparatus used for the method have been described, but the present invention is limited to the case of the laser processing apparatus. However, the present invention can also be applied to the case of providing information regarding other production devices such as a soldering robot that realizes a PCB production process.

[0033]

According to the first to twelfth aspects of the present invention, the image information of the operating production apparatus can be used as the information regarding the actual use state of the production apparatus without hearing the use state of the production apparatus to the user. By positively receiving the offer from the user, it is possible to increase the purchase motivation of a new customer, and thus it is possible to obtain the effect of facilitating sales expansion of the production device.

In particular, according to the inventions of claims 2, 6 and 10, since the new customer can grasp the information regarding the introduction effect of the production apparatus, it is possible to further enhance the purchase will of the new customer. is there.

Further, according to the inventions of claims 3, 7 and 11, since the new customer can easily grasp the actual operating speed of the production apparatus and the like, the new customer can promote the decision making of the purchase of the production apparatus. The effect is that you can.

In particular, according to the inventions of claims 4, 8 and 12, the new customer can easily grasp the production quantity per unit time that can be produced by the production apparatus. Therefore, the new customer can decide to purchase the production apparatus. There is an effect that can be promoted.

[Brief description of drawings]

FIG. 1 is a conceptual diagram of an information providing method according to an embodiment of the present invention.

FIG. 2 is a schematic configuration diagram of a processing device that provides information by the information providing method.

FIG. 3 is an explanatory diagram showing a schematic configuration of an information providing system for implementing the method.

[Explanation of symbols]

1 user 2 Manufacturers (or their distributors) 3 new customers 4 Computer network 100 processing equipment 101 camera 170 Information terminal device on user side 200 Information server 300 Information processing device for new customers 410 mail server 420 Web server

Claims (12)

[Claims] 1. A method of providing information related to a production apparatus to a new customer of the production apparatus, the method comprising: capturing an image of the production apparatus being used by a user of the production apparatus; From the manufacturer to the production equipment maker or its sales agent to provide image information obtained by capturing the image of the production equipment in operation, and the step of providing the user or the sales agency to the user with consideration for the image information. And a step of providing the image information received from the user from the maker or a sales agent thereof to a new customer of the production apparatus. 2. The information providing method according to claim 1, wherein the user provides the maker or a sales agent thereof with information regarding an introduction effect of the production apparatus, and the maker or the sales agent provides the new customer. An information providing method, characterized in that the image information is provided in combination with information about an introduction effect of the production apparatus. 3. The information providing method according to claim 1 or 2, wherein the maker or a sales agent thereof provides the new customer with a combination of the image information and information about a time corresponding to the image. Characterized information provision method. 4. The information providing method according to claim 1 or 2, wherein the maker or a sales agent thereof provides the new customer with the image information and information on a production amount of a product produced by the production apparatus. An information providing method, characterized in that the information is provided in combination. 5. An information providing apparatus for providing information related to a production apparatus used by a user of the production apparatus to a maker of the production apparatus or its sales agent, which is used by the user of the production apparatus. Image pickup means for picking up an image of the production apparatus in operation, and image information of the production apparatus in operation picked up by the image pickup means,
An information providing device, comprising: an information transmitting means for transmitting to an information providing device provided on a maker of a production device or a sales agent side thereof via a communication line. 6. The information providing apparatus according to claim 5, wherein the information transmitting means is configured to transmit information regarding the introduction effect of the production apparatus together with the image information. 7. The information providing apparatus according to claim 5 or 6, wherein the information transmitting means is configured to transmit the image information in combination with information on a time corresponding to the image. Information providing device. 8. The information providing apparatus according to claim 5 or 6, further comprising: a production quantity counting means for counting the production quantity in the production apparatus used by the user, wherein the information transmitting means includes the image information and the image information. An information providing apparatus, characterized in that the information providing apparatus is configured to transmit in combination with information on the production quantity counted by the production quantity counting means. 9. An information providing apparatus for providing information related to a production apparatus to a new customer of the production apparatus, the user providing the information via a communication line from the information providing apparatus provided on the user side of the production apparatus. Information receiving means for receiving image information of an image of a production device in use, and image information received by the information receiving means, which is connectable to the new customer via a communication line, or the information processing device An information providing device, comprising: an information transmitting means for transmitting to an information terminal device of a new customer. 10. The information providing apparatus according to claim 9, wherein the information receiving means is configured to receive the image information and the information regarding the introduction effect of the production apparatus from the information providing apparatus via a communication line. An information providing apparatus, wherein the information transmitting unit is configured to transmit the image information in combination with the information regarding the introduction effect of the production apparatus received by the information receiving unit. 11. The information providing apparatus according to claim 9 or 10, wherein the information transmitting means is configured to transmit the image information in combination with information regarding a time corresponding to the image. Information providing device. 12. The information providing apparatus according to claim 9 or 10, wherein the information transmitting means is configured to transmit the image information in combination with information regarding a production quantity in the production apparatus. Information providing device.