JP2003208532A - Information processing method and device, and food and drink production method - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To simply confirm the status of a production site for whisky without visiting the production site for the food and drink. <P>SOLUTION: After receiving an order, brewing is started and in the lapse of designated period of time, completed whiskey is delivered to a customer. The customer gains access to a home page according to a member number given in ordering (S301, S302). When browsing is requested (S303), a computer of a headquarter providing the home page provides the customer with an image of a cask (cask for storing whisky) corresponding to the member number (S305, S306). <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an information processing method and an apparatus and a food and drink producing method, and more particularly to an information processing method and an apparatus and a food and drink producing method for executing a process related to ordering food and drink. .

[0002]

[Problems to be Solved by the Invention] Alcoholic beverages such as whiskey are sold in a state before aging, and they are stored in a barrel for a predetermined period (for example, 1
(0 years) There is a business of aging the liquor and handing it over to customers. In such a business, it is important to keep customers from getting tired for a long period of time before delivering a product (liquor). Therefore, it is considered effective to hold a tour for observing the aging status of purchased products regularly or irregularly. However, such tours may not be appealing to guests who live far from the brewery or who are busy due to lack of time. Also, without going to a brewery in a remote area,
Some customers may want to enjoy only the satisfaction as a purchaser of such products.

Also, as long as alcoholic beverages such as whiskey are purchased before brewing, many customers may desire to brew with a production method (brewing method) according to their own taste.

Alcoholic beverages such as whiskey, brandy and wine are aged in a large barrel corresponding to, for example, the capacity of several hundred bottles. Therefore, in order to sell liquor at a low price in such a business, it is necessary to attract a large number of customers, and if you do not wait for a large number of customers to gather, you can start producing alcoholic beverages (eg, preparation, distillation, barrel filling). I can't start. On the other hand, since it may be expensive, some customers may want to start manufacturing immediately after ordering.

The present invention has been made on the basis of the above idea, and one aspect of the present invention is that, for example, the situation of the food production site of the food and drink can be simplified without going to the food production site of the food and drink. It is an object to provide a method and device for confirmation.

Another aspect of the present invention is to provide, for example, a method and an apparatus which allow a user to specify a production method of food and drink and to order the production of the food and drink.

[0007] Still another aspect of the present invention relates to, for example, foods and drinks produced by using a corresponding amount as one unit (for example, foods and drinks aged in an appropriate amount in one barrel). It is an object of the present invention to provide a method and a device for improving flexibility in purchasing the product.

[0008]

The first aspect of the present invention is as follows.
Regarding the information processing method, an acceptance step of accepting an order for food and drink from a customer through a communication network, an identification information assignment step of assigning identification information to the customer who accepted the order in the acceptance step, and an order in the acceptance step After accepting, based on the identification information sent from the customer via the communication network together with a request to present an image related to food and beverage production equipment,
The method includes an acquisition step of acquiring information including images related to the food and drink or the production facility for the customer's order, and a providing step of providing the information acquired in the acquisition step to the customer via the communication network. It is characterized by

According to a preferred embodiment of the present invention, in the acquisition step, for example, based on the identification information sent from the customer via the communication network, a large number of data stored in a storage device are stored. From the images of (1), a process of extracting an image related to the food or drink related to the customer's order or the production facility thereof is included. Here, a large number of images are stored in the storage device in association with a large number of identification information. It is preferable that the information processing method further includes a step of updating the image stored in the storage device, for example, regularly or irregularly.

According to a preferred embodiment of the present invention, in the acquisition step, the camera of the customer is controlled by controlling a camera based on the identification information sent from the customer via the communication network. It is preferable to include a step of acquiring an image related to the ordered food and drink or the production facility thereof.

According to a preferred embodiment of the present invention, it is preferable that the food and drink contains alcohol and the production facility includes a barrel for aging the alcohol.

According to a preferred embodiment of the present invention, the image associated with the production facility preferably includes an image of the barrel, for example.

According to a preferred embodiment of the present invention, for example, a plate on which orderer information for identifying the orderer of the liquor being aged in the barrel is recorded is attached to the barrel.
The image related to the production facility preferably includes an image of the plate. Here, it is preferable that the obtaining step includes a step of obtaining an enlarged image of orderer information corresponding to the identification information sent from the customer via the communication network in the entire plate.

According to a preferred embodiment of the present invention, the receiving step preferably includes, for example, a step of receiving a designation of a method for producing food or drink.

According to a preferred embodiment of the present invention, the food or drink contains whiskey, for example. Further, it is preferable that the receiving step includes a step of receiving designation of a production method of whiskey (for example, raw material blending, distillation temperature, storage position).

According to a preferred embodiment of the present invention, the information processing method stores the message information received from the customer and stores it, and stores the food and drink related to the order to the customer. And further providing the message information to the customer.

According to a preferred embodiment of the present invention, the information processing method includes a step of receiving message information from the customer, registering the message information in a storage device in association with the identification information, and managing the message. It is preferable that the method further includes the step of, when delivering the food and drink to the customer, pulling out the message information from the storage device based on the identification information of the customer and providing the message information to the customer.

In the information processing method according to the second aspect of the present invention, a plurality of options are presented to the customer as a method of producing food and drink via the communication network, and the customer is selected from the plurality of options. Selecting a desired option, accepting an order from the customer regarding food and drink production under the desired option via the communication network, and providing identification information to the customer Registering and managing the contents of the order in a storage device in association with the information, and providing the customer whose identification information is registered in the storage device with information indicating the production status of food and drink related to the order And a step of performing.

According to a preferred embodiment of the present invention, the food and drink contains whiskey, and the plurality of options are prepared for at least one of whiskey raw material composition, distillation temperature and storage position. It is preferably an option.

According to a preferred embodiment of the present invention, the information processing method comprises the steps of receiving message information from the customer, registering and managing the message in the storage device in association with the identification information, and the ordering. It is preferable that the method further comprises the step of, when delivering the food or drink according to the present invention to the customer, pulling out the message information from the storage device based on the identification information of the customer and providing the message information to the customer.

A third aspect of the present invention relates to a method for producing food and drink, which presents a plurality of options to the customer as a method for producing food and drink via the communication network, and the customer is provided with the plurality of options. Selecting a desired option from among the above, a step of accepting an order from the customer regarding the production of food and drink under the desired option via the communication network, and providing identification information to the customer. A step of registering and managing the contents of the order including the desired option in a storage device in association with the identification information, and a step of producing food and drink according to the contents of the order registered in the storage device, Providing the customer, whose identification information is registered in the storage device, with information indicating the production status of food and drink related to the order.

According to a preferred embodiment of the present invention, the food or drink contains whiskey, and the plurality of options are prepared for at least one of whiskey raw material composition, distillation temperature and storage position. It is preferably an option.

A fourth aspect of the present invention relates to a method for providing food and drink, the step of receiving an order for food and drink from a customer through a communication network, and the step of receiving message information from the customer through the communication network. A step of giving identification information to the customer; a step of storing the message information in the storage device in association with the identification information; a step of producing food and drink according to the order; When delivering to the customer, the step of extracting the message information from the storage device based on the identification information of the customer and providing the message information to the customer. Here, the food and drink are
For example, including whiskey.

A fifth aspect of the present invention relates to an information processing method, and shows the recruiting number and the selling price in order to recruit the purchase of food and drink for each unit when producing the same kind of food and drink. The process of providing information via a communication network, and for each unit,
Process of accepting an application for purchase of food and drink via the communication network, and after the number of applicants reaches the number of applicants for each unit, start production of food and drink for the applicants for the unit And a notification step via the communication network. The selling price of each unit is determined to be higher as the number of recruited persons for the unit is smaller.

A sixth aspect of the present invention relates to an information processing method, wherein a plurality of barrels for aging the same kind of food and drink are purchased for each barrel, and the food and drink to be aged using the same is purchased. In order to recruit, the providing process of providing information indicating the number of recruited people and the selling price through the communication network, and the application for the purchase of food and drink aged using it for each barrel through the communication network. After the number of applicants reaches the number of applicants for each barrel and the acceptance process, the applicants for the barrel are notified via the communication network that preparations for aging of food and drink will be started. Including the notification step, the selling price for each barrel is determined to be higher as the number of recruited persons for the barrel is smaller.

[0026] According to a preferred embodiment of the present invention, the information processing method is, for example, for an applicant for a barrel whose number of applicants has not reached the recruitment number, rather than for the applicant number. It is preferable that the method further includes the step of notifying a message via the communication network, which prompts the user to change to an application for a barrel with a small recruitment number.

According to a preferred embodiment of the present invention, the information processing method preferably further comprises, for example, providing information on the application status for each barrel via the communication network.

According to a preferred embodiment of the present invention, in the information processing method, for example, for each barrel, information indicating a difference between the number of recruited persons and the number of applicants is calculated and the information is transmitted via the communication network. It is preferable to further include the step of providing.

According to a preferred information processing method of the present invention, the food and drink include whiskey, for example.

An information processing apparatus according to a seventh aspect of the present invention provides acceptance means for accepting an order for food and drink from a customer via a communication network, and identification information for the customer accepting the order by the acceptance means. Based on the identification information sent from the customer through the communication network together with a request for presenting an image relating to a food and drink production facility, after the order is received by the identification information giving means and the receiving means, An acquisition means for acquiring information including an image related to the food and drink or a production facility for the customer's order; and an image providing means for providing the information acquired by the acquisition means to the customer via the communication network It is characterized by

The information processing apparatus according to the eighth aspect of the present invention presents a plurality of options to the customer as a method for producing food and drink via the communication network, and then presents the customer with a plurality of options from the plurality of options. Means for selecting a desired option, means for accepting an order from the customer regarding food and drink production under the desired option via the communication network, and identification information given to the customer, and the identification Means for registering and managing the contents of the order in a storage device in association with information, and providing information indicating the production status of food and drink related to the order to the customer whose identification information is registered in the storage device And means for doing so.

The information processing apparatus according to the ninth aspect of the present invention is information indicating the recruiting number and the selling price in order to recruit the purchase of food and drink for each unit when producing food and drink of the same type. Means to provide via the communication network, and for each unit,
Means for accepting an application for purchase of food and drink through the communication network, and after the number of applicants reaches the number of applicants for each unit, start producing food and drinks for the applicants for that unit The selling price for each unit is determined to be higher as the recruiting number for the unit is smaller.

The information processing apparatus according to the tenth aspect of the present invention, for a plurality of barrels for aging the same type of food and drink, recruits purchase of food and drink to be aged using each barrel. In order to do so, a providing means for providing information indicating the number of recruited persons and the selling price through a communication network, and an application for purchasing food and drink aged using it for each barrel is accepted through the communication network. Notification for receiving means and for each barrel, after the number of applicants reaches the number of applicants, to notify the applicants of the barrel to start preparation of aging of food and drink via the communication network It is characterized in that the selling price for each barrel, including means, is determined to be higher as the number of recruited persons for the barrel is smaller.

[0034]

Preferred embodiments of the present invention will be described below with reference to the accompanying drawings.

[First Embodiment] In this embodiment,
The whiskey to be handed over to the customer after the aging period is sold, and during the aging period, the customer receives various information including images related to the whiskey or its production equipment such as barrels via a communication network such as the Internet. Information processing system for supporting business provided to

FIG. 1 is a diagram conceptually showing an information processing system according to a preferred embodiment of the present invention. This system includes a computer 100 of a headquarters 100, a computer 200 of a whiskey production factory (brewing factory) 200,
It is constructed by connecting computers (for example, personal computers, mobile terminals, etc.) 410 of an unspecified number of customers 400 via a communication network 300 such as the Internet. Communication between these computers follows the well-known TCP / IP protocol, for example.

FIG. 2 is a diagram conceptually showing the flow of goods and information in this business. First, step S001
Then, the head office 100 orders (submits) the product from the customer 400.
Accept. When making this order, the customer's name, telephone number, address, e-mail address, and other information are obtained from the customer. In the present embodiment, the "commodity" is whiskey that is delivered to the customer after the aging period of 10 years after being charged, distilled, and barreled after ordering. Of course, it is possible to adopt other implementation forms. For example, "product"
Can be whiskey, which has already been distilled, to be ordered into barrels and the maturation period can be shorter or longer than 10 years. These implementation forms can be appropriately changed according to the business strategy and the like. In addition, in this embodiment,
The customer who has ordered the product is given a membership number (identification information), and thereafter treated as a member. The member number is the computer 4 of the customer 400 via the communication network 300 when the order is placed or thereafter.
Sent to 10.

After receiving the order (application), the headquarters 10
0 sends the starter kit to the customer 400 in step S002. The starter kit may include, for example, an album, membership card, sample vial, video tape, and the like. The album may be useful, for example, for organizing various printed materials and the like that are mailed from the head office 100 to the customer 400 in addition to the membership card. The membership number, the name of the member, etc. may be recorded on the membership card. The sample vial may be filled with whiskey whose taste is adjusted assuming the taste of whiskey to be delivered to the customer after 10 years, for example. The video tape may contain, for example, a video introducing the whiskey production factory 200.

After that, the head office 100 proceeds to step S003.
In step S <b> 004, the customer 400 is provided with information about the state of whiskey related to the order, the state of the barrel filled with the whiskey, the state around the production factory, the inside of the production factory, and the like, for example, every year. . This provision may be carried out by the computer 110 of the head office 100 sending an e-mail to the customer 400 via the communication network 300, or by using mail or the like.

On the other hand, in step S020, the customer 400 accesses the home page provided by the computer 110 of the headquarters 100 through the communication network 300, and based on his / her own membership number, the customer 400 is informed of the whiskey related to his / her order. It is also possible to obtain the information as described above.

After the aging period of 10 years, the whiskey in the barrel is bottled and delivered to the customer 400 in step S010. This can be done by hand or by mail. Also, together with this whiskey, all of the information that the headquarters 100 has provided to the customer 400 up to that point (the information referred to here is a concept that includes both tangible material such as printed matter and intangible material such as electronic information). Alternatively, a part may be provided to the customer 400 again. This is headquarters 10
Although 0 does not always store all the information that 0 has provided to the customer 400, the customer 400 wants such information when the whiskey is handed over to the customer 400. Is assumed.

Furthermore, some kind of message information (for example, a message to oneself after 10 years, or a message to a recipient after 10 years) is stored in advance from the customer 400 at the time of application, and this is sent to the customer together with the whiskey. May be provided. The message information is typically sent from the computer 410 of the customer 400 to the computer 110 of the headquarters 100 at the time of application, immediately after application, or the like via the communication network 300.
Sent to. The message information sent is, for example,
It is registered in the database (storage device) 120 in association with the member number (identification information) given to the customer 400 in the application acceptance process in step S001. When the whiskey related to the order is completed (manufacturing is completed) and is handed over to the customer 400, by searching the database 120 based on the identification number of the customer 400, the message information received from the customer 400 at the time of application etc. Pull out,
It can be provided to the customer 400. In this way, the message information is sent to the service provider side (here, the headquarters 10
By storing the message information in the computer 0, etc.), for example, the troublesomeness of the customer to store the message information and the risk of the customer losing the message information can be eliminated. Further, for example, it is possible to prevent the customer from intentionally deleting or discarding the message information and regretting it thereafter.

FIG. 3 shows a computer 110 of the headquarters 100.
5 is a flowchart schematically showing a flow of processing relating to order reception executed on a home page provided by. The customer 400 operates the computer 410 to access the home page via the communication network 300,
Going to the order page, in step S101,
The computer 110 informs the customer 400 of his / her name, address,
The personal information such as the telephone number and the e-mail address is input, and the customer 400 is prompted to input the password in step S102.

In step S103, the computer 110 of the head office 100 attaches identification information (here, a membership number) to the customer 400 in association with the input personal information and password, and transmits the identification information (here, the member number) to the computer 410 of the customer 400.

In step S104, the computer 110 of the head office 100 executes an order (application) acceptance process, and then in step S105, the order, the identification information (membership number), the password, and the personal information are associated with each other. Register in the database 120. Typically, when the number of orderers (applicants) having the same content reaches the recruiting number, the computer 110 of the head office 100 causes the computer 21 of the production factory 200 via the communication network 300.
0 is instructed to prepare, distill, and barrel whiskey (production or brewing) related to the order.

Here, in step S104 or step S105, or in another step, some message information (for example, a message to oneself after 10 years, or a message to a recipient after 10 years) is stored from the customer 400. It is preferable to set. The stored message information is preferably provided to the customer 400 together with the whiskey after the whiskey is completed, for example. For example, the message information can be transmitted from the computer 410 to the computer 110 of the headquarters 100 by the customer 400, and can be registered in the database 120 in association with the member number (identification information). When the whiskey related to the order is completed and handed over to the customer 400, by searching the database 120 based on the identification number of the customer 400,
The message information stored at the time of application or the like can be retrieved from the customer 400 and provided to the customer 400.
It should be noted that such processing relating to message information can also be applied to a second embodiment described later.

Next, a specific example of the order (application) acceptance process in step S104 of FIG. 3 will be described with reference to FIGS. Here, FIG. 4 shows step S of FIG.
6 is a flowchart showing a specific flow of order (application) acceptance processing in 104. 5 to 7 are diagrams exemplifying screens provided to the computer 410 of the customer through the communication network 300 by the computer 110 of the headquarters 100.

The customer 400 receives the head office 10 via the communication network 300.
Access the home page provided by the computer 110 of No. 0, and proceed to the page for membership (for purchasing whiskey to be handed over after 10 years), first, in step S201, the computer 110 of the headquarters 100 makes the ingredients for brewing whiskey. Communication network 30 for selecting the composition
The image information of the screen 500 as illustrated in FIG. 5 is transmitted to the computer 410 of the customer 400 via 0 and displayed on the monitor. The raw material mix selection screen 500 includes selection buttons 501 to 503 for selecting a mix, a message 504 for prompting selection of a desired raw material mix, and an explanation 505 regarding each mix. The customer 400 can select it by clicking on the desired ingredient mix.

When any of the selection buttons 501 to 503 is clicked, in step S202, the head office 10
The computer 110 of 0 displays the image information of the screen 510 as illustrated in FIG. 6 via the communication network 300 in order to select the distillation temperature for brewing whiskey.
It is transmitted to the computer 410 of 0 and displayed on the monitor. The distillation temperature selection screen 510 includes selection buttons 511 to 513 for selecting a distillation temperature, a message 514 urging selection of a desired raw material mixture, and an explanation 515 regarding each distillation temperature. Customer 400 can select it by clicking on the desired distillation temperature.

When any of the selection buttons 511 to 513 is clicked, in step S203, the head office 10
The computer 110 of No. 0, through the communication network 300, selects the storage position of the whiskey-filled barrel.
The image information of the screen 520 as illustrated in FIG.
To the computer 410 and display it on the monitor. On the barrel storage position selection screen 520, selection buttons 521 to select the barrel storage position in the storage.
523 and a message 52 prompting the user to select the desired storage location
4 and a description 625 for each storage location. Customer 400 clicks on the desired storage location
You can choose it.

When any of the selection buttons 521 to 523 is clicked, in step S204, the head office 10
The computer 110 of 0 displays the image information of the confirmation screen (not shown) on the communication network 300 in order to make the customer 400 confirm the selected raw material mixture, the distillation temperature, the storage position and other order contents and to express the intention of the order. To the computer 410 of the customer 400 and display it on the monitor. The customer confirms the contents of the order, and clicks, for example, the “order” button or the “application” button, and the headquarters 100
Computer 110 receives the order.

Then, in step S105 of FIG. 3 described above, the computer 105 of the head office 100, in addition to the order contents including the raw material mixture, the distillation temperature, and the storage position, the identification information (membership number) of the customer (member) 400 and the password. 8 and personal information (name, address, etc.) are associated and registered in the order information table 121 in the database 120, as illustrated in FIG.

As described above, by providing the means for allowing the customer to select the method of producing whiskey (liquor) (brewing method), it is possible to provide a service with higher customer satisfaction. In addition, raw material composition, distillation temperature, and storage position are important factors that determine the taste of the finished product, and the production plant 20
Since it is relatively easy to respond on the 0 side,
It is possible to stimulate the so-called liquor-lover's purchasing desire while keeping the burden on the side small.

Next, referring to FIGS. 9 to 13, after ordering, the computer 110 of the headquarters 100 is a customer (member).
A specific example of the process of providing information to 400 will be described. Here, FIG. 9 is a flowchart showing the flow of processing of the computer 110 of the head office 100 after ordering. Figure 1
0 is a flowchart showing a specific flow of the process of step S304 of FIG.

The customer 400 who purchased the whiskey is the communication network 3
When the home page provided by the computer 110 of the headquarters 100 is accessed via 00 and the page for member confirmation is reached, first, at step S301, the headquarters 100 is accessed.
The computer 110 causes the customer 400 to input the membership number and password.

Next, in step S302, the computer 110 of the head office 100 determines whether or not the customer 400 is a member by referring to the order information 121 registered in the database 120, and the customer 400 is a member. If so, the process proceeds to step S304, and the customer 40
If 0 is not a member, the process ends.

In step S303, the computer 110 of the head office 100 determines whether or not there is a browsing request for the information indicating the brewing situation, and if there is a browsing request, step S304.
If there is another request, the process proceeds to step S30.
Processing proceeds to 7.

In step S304, the computer 110 of the headquarters 100 causes the barrel corresponding to the identification information (member number) of the customer (hereinafter, also simply referred to as a member) 400 as a member,
The barrel in which the whiskey related to the order of the member 400 is aged is specified, and the information including the image of the whiskey or the barrel is acquired. A specific example of this process will be described later.

In step S305, the computer 110 of the head office 100 transmits the information including the image acquired in step S304 to the computer 410 of the member 400.

In step S306, the computer 110 of the head office 100 determines whether or not the member 400 has finished accessing the home page. If not, the process returns to step S303.

Next, a specific processing flow in step S304 of FIG. 9 will be described with reference to FIG. First, in step S401, the computer 110 of the head office 100 causes the member number of the member 400 (step S30
Based on the member number input in 1), the barrel filled with whiskey related to the order of the member 400 is specified, and information such as the barrel number is drawn. This identification is performed, for example, by previously associating the membership number, barrel number, barrel position, etc. with FIG.
The management table 122 as illustrated in FIG. 3 may be prepared on the database 120 and referred to based on the member number.

Next, in step S402, the computer 110 of the head office 100 selects a camera corresponding to the barrel. This specific example will be described with reference to FIG. The whiskey production factory 200 stores, for example, a plurality of barrels 231-233. And
Cameras 221 to 223 for photographing those barrels are installed in each barrel, for example. In step S402, for example, the management table 122 as shown in FIG. 13 is searched based on the barrel number (in the example shown in FIG. 13, it may be the member number or the like) to specify the camera number corresponding to the barrel, Information for selecting the camera having the camera number is transmitted to the computer 210 of the production factory 200 via the communication network 300.

Next, in step S404, the computer 110 of the head office 100 transmits a shooting command to the computer 210 of the production factory 200 via the communication network 300 to execute shooting by the selected camera, and the shot image is sent to the main office. 100 computers 110 to transmit. As a result, the barrel filled with whiskey related to the order of the member 400 is photographed. FIG. 12A is a diagram schematically showing an example of an image of a barrel. Here, for example, by providing a transparent window in a part of the barrel, whiskey that has passed through the window is reflected in the imaged image of the barrel. This allows
An image showing the whiskey situation can be acquired at the same time as the image showing the barrel situation.

Each of the barrels 231 to 243 is attached with a plate 241 to 243 of which information (for example, name) indicating a member who purchased the whiskey packed in the barrel is recorded.

At step S404, the computer 110 of the head office 100 sets the management table 122 to the customer 400.
By referring based on the membership number of
The position on the plate where the information indicating 00 (for example, name, etc.) exists is specified. Then, the computer 110 of the head office 100 enlarges the portion showing the information indicating the member 400 in the image photographed in step S403. FIG. 12B schematically shows a state in which the portion 243 in which the name of the member 400 “Taro Sato” is recorded is cut out from the captured image and enlarged.

Next, the computer 110 of the headquarters 100
Is the image captured in step S403 and the image captured in step S4.
Paste the image enlarged in 04 (image enlarging the name etc. recorded on the plate) on the browsing screen,
The image information of the browsing screen is displayed on the computer 41 of the member 400.
Send to 0 and display on that monitor.

As a result, the member 400, for example, in his own house or in front of his computer 410, sees the barrels of his order stored in the production factory 200 existing in a remote place and his own. You can see the plate with the name etc. written on it. That is, the member 40
No. 0 can see the barrel in which the user's order and the name of the user's name are written without going to the production factory 200. This is an extremely convenient system for busy members 400 or members 400 who do not have the enthusiasm to go to the production factory 200. In addition, the production plant 200
For the side, it is not necessary to guide a large number of members 400, and the cost therefor can be reduced.

As described above, by performing the photographing in response to the request from the member 400, the image of the barrel or the plate can be provided to the member 400 in almost real time. As a result, the customer 400 is as if the customer 400
You can have the experience of going to. However, from the viewpoint of simplifying the system, for example, a necessary image is periodically taken, the taken image is registered in association with the member information, and the taken image is provided to the member in response to a browsing request. It is also effective to do.

[Second Embodiment] In this embodiment,
A modification of the first embodiment is provided. Specifically, this embodiment is a modification of the process in step S104 of FIG. 3 (that is, the process shown in FIG. 4).
Note that matters not particularly mentioned in this embodiment are in accordance with the first embodiment.

In this embodiment, a plurality of barrels for aging the whiskey of the same liquor (liquor) is prepared, and for each barrel (that is, a unit of production), the whiskey to be aged using the barrel is purchased. Recruit. At this time, the selling price (membership fee) is set for each barrel according to the number of recruited people for each barrel.

More specifically, the selling price (membership fee) is set to be high for barrels for which the number of recruited persons is small. Instead, whiskey preparation can be started for the barrel as soon as a small number of members gather. Members have the advantage that they do not have to wait for a long time until the number of members reaches the recruiting number. In addition, as the number of recruited members (the number of members) is smaller, members can receive more whiskey.

On the other hand, the selling price (membership fee) is set to a low amount for barrels for which a large number of people are recruited. Members of such barrels have to wait for whiskey preparation (resulting in receipt of whiskey) until a large number of members have been gathered, but there is an advantage that the price is low.

Here, as shown in FIG. 18, the membership fee (sale price or purchase price) is 3 million yen, the number of applicants is 1 person, the membership fee is 750,000 yen, the number of applicants is 4 persons, and the selling price is 300,000 yen. A description will be given assuming five courses with 10 people, a selling price of 100,000 yen, a recruiting number of 30 people, a selling price of 60,000 yen, and a recruiting number of 60 people. Note that FIG. 18 is a diagram schematically showing an example of the application information table 123 for managing the application status for each course.

FIG. 14 is a flow chart showing a specific example of the processing in step S104 of FIG.

After step S103 in FIG.
In step S501, the computer 110 of the headquarters 100 reads the application information table 123 (FIG. 18) on the database 120. Then, step S50
2, the computer 110 of the head office 100 creates a screen 530 showing the application status as illustrated in FIG. 17 according to the application information table 123, and the image information of the screen 530 is displayed on the computer of the customer 400 via the communication network 300. Four
10 and send it to the monitor for display.

On the application status screen 530, a message 531 prompting the user to select a desired course, an application status column 532 showing the application status (order status) of each course, and "application" for selecting a desired course. Buttons 533-5
37 and 37 are included. The customer 400 confirms the application status of each course (“number of applicants”, “insufficient number”), selling price (“membership fee”), number of receipts (“number”), and selects a course based on this. You can The course can be selected by clicking the button for the desired course among the “application” buttons 533 to 537.

In step S503, the computer 110 of the head office 100 determines whether or not any of the "application" buttons 533 to 537 are clicked, that is, whether or not there is an application (order), and there is an application. In that case, the process proceeds to step S504.

In step S504, the computer 110 of the head office 100 determines that the customer 4 regarding the course related to the application.
Register 00. Specifically, the computer 110 of the head office 100 uses the application information table 1 exemplarily shown in FIG.
Customers 400 in 23 applicable courses (selected courses)
Add the identification information (membership number) of.

In step S505, the computer 110 of the head office 100 updates the application information table 123 accompanying the registration of the identification information in step S504. Specifically, this update includes a process of adding 1 to the “number of applicants” of the corresponding course and subtracting 1 from the “shortage”.

Next, with reference to FIG. 15, a description will be given of notification processing to the applicant (member) and the production factory by the computer 110 of the head office 100. This processing may be performed, for example, periodically or at a predetermined timing (for example, immediately after step S505 in FIG. 14).

In step S601, the computer 110 of the head office 100 reads out the application information table 123 (FIG. 18) from the database 120, and in step S6.
In 02, it is judged whether or not the number of applicants reaches the recruitment number for each course. Then, regarding the course in which the number of applicants reaches the number of applicants, in step S603, the computer 110 of the headquarters 100 reaches the number of applicants of the course via the communication network 300 to the applicant (customer) of the course. And the start of whiskey production related to the application, or the date and time when it starts. As a result, the customer (member) who made the application can quickly know the whiskey production schedule related to the application.

Next, referring to FIG. 16, the head office 100
The process of the computer 110 for prompting the applicant of the course whose application status is not preferable to change the course will be described.

First, in step S701, the head office 100
For example, the computer 110 determines whether or not a predetermined number of days have passed from the date of application, and when the predetermined number of days has passed, advances the processing to step S702.

In step S702, the computer 110 of the head office 100 causes the applicant who has been waiting for a predetermined number of days from the date of application (that is, a course in which production cannot be started due to a shortage of applicants). Applicant) 400 computer 410
In response to this, image information of the course change screen including a message prompting change to another course is transmitted via the communication network 300 to prompt change of the course. If there is a course where whiskey production is expected to start immediately, such as a course immediately before the number of applicants reaches the number of applicants, urge the applicants to change to the course. It is preferable.

In step S703, the computer 110 of the head office 100 determines whether or not the course is changed according to the notification, and if it is changed, the process proceeds to step S704.

In step S704, the computer 110 of the head office 100 changes the identification information registered in the application information table 123 exemplarily shown in FIG. 18 according to the change of the course. Specifically, the computer 1 of the headquarters 100
10 is the applicable applicant (customer) from the pre-change course
The identification information (membership number) is deleted and the identification information is added to the changed course.

In step S705, the head office 100
Computer 110 subtracts 1 from the "number of applicants" of the course before the change, adds 1 to the "insufficient number", adds 1 to the "number of applicants" after the change, and the "insufficient number" Subtract 1 from.

Thus, for example, by prompting the applicant (customer) who has been waiting for a considerable period of time to change to another course, for example, when a predetermined number of days have passed after receiving an application (order), The complaints of the applicant can be alleviated. It is also expected that this will accelerate the start of whiskey production for any course.

[Others] In the above-described embodiment, the description has been centered on whiskey ordering and production.
The present invention, alcoholic beverages other than whiskey (for example, brandy, wine, bourbon, shochu, sake, other Chinese sake such as old wine, spirits such as vodka), or non-alcoholic drinks, further seasonings (for example, miso) , Soy sauce, etc.)
It is also applicable to other foods. That is, the present invention can be widely applied to orders and production of food and drink. Further, as a matter of course, the location of the production factory is not limited to the country. Through the communication network such as the Internet, the present invention can be applied anywhere in the world as in domestic.

[0090]

According to one aspect of the present invention, for example,
The customer can easily check the situation of the food and drink production site without going to the food and drink production site.

Further, according to another aspect of the present invention, for example, a customer can specify a production method of food and drink and order the production of the food and drink.

According to still another aspect of the present invention,
For example, for food and drink produced with a corresponding amount as one unit (for example, food and drink that is aged in an appropriate amount in one barrel), it is possible to improve flexibility when a customer purchases the food and drink. it can.

[Brief description of drawings]

FIG. 1 is a diagram conceptually showing an information processing system according to a preferred embodiment of the present invention.

FIG. 2 is a diagram conceptually showing flows of goods and information in the present business.

FIG. 3 is a flowchart schematically showing a flow of processing relating to acceptance of an order executed on a home page provided by the computer of the headquarters.

FIG. 4 is a flowchart showing a specific flow of order (application) acceptance processing in step S104 of FIG.

[Fig. 5]

[FIG. 6]

FIG. 7 is a diagram exemplarily showing a screen provided to a customer's computer by a computer of the headquarters via a communication network.

FIG. 8 is a diagram showing an example of an order information table in a database.

FIG. 9 is a flowchart showing a processing flow of a computer of the head office after ordering.

10 is a flowchart showing a specific flow of the process of step S304 of FIG.

FIG. 11 is a diagram schematically showing a state of a whiskey (liquor) production factory.

FIG. 12 is a diagram exemplarily showing images of a barrel and a plate attached to the barrel.

FIG. 13 is a diagram showing an example of a management table in a database.

FIG. 14 is a flowchart showing a specific example of another process in step S104 of FIG.

FIG. 15 is a flowchart showing a process in which the computer of the head office notifies the applicant (member) and the production factory of predetermined information.

FIG. 16 is a flowchart showing a process in which the computer at the head office prompts the applicant of a course whose application situation is not preferable to change the course.

FIG. 17 is a diagram exemplifying a screen showing an application status.

FIG. 18 is a diagram showing an example of an application information table in a database.

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI Theme Coat (reference) G06F 17/60 ZEC G06F 17/60 ZEC H04N 7/173 640 H04N 7/173 640Z (72) Inventor Ryuta Nodera 1-23-1, Azumabashi, Sumida-ku, Tokyo Asahi Biru Co., Ltd. Marketing Department (72) Inventor Hiroshi Yamashita 5-4-31 Aoyama, Minato-ku, Tokyo Nikka Whiskey Co., Ltd. Production Department (72) Inventor Mori Kanemitsu Tokyo Port 5-4-31 Aoyama-ku Nikka Whiskey Co., Ltd. General Affairs Department F-term (reference) 5C064 BA07 BB07 BC07 BC18 BC23 BD02 BD03 BD08

Claims (33)

[Claims] 1. An information processing method comprising: a receiving step of receiving an order for food and drink from a customer via a communication network; and an identification information providing step of providing identification information to the customer who received the order in the receiving step. , After the order is received in the receiving step, based on the identification information sent from the customer via the communication network together with a request to present an image related to a food and beverage production facility, An acquisition step of acquiring information including images related to food and drink or production facilities thereof, and a providing step of providing the information acquired in the acquisition step to the customer via the communication network. Information processing method. 2. The eating and drinking process according to the order of the customer from among a large number of images stored in a storage device, based on the identification information sent from the customer via the communication network. 2. The information according to claim 1, further comprising a step of extracting an image related to an object or its production facility, wherein the storage device stores a large number of images in association with a large number of identification information. Processing method. 3. The information processing method according to claim 2, further comprising a step of updating an image stored in the storage device. 4. The acquisition step relates to food and drink according to an order of the customer or a production facility thereof by controlling a camera based on the identification information sent from the customer via the communication network. The information processing method according to claim 1, further comprising a step of acquiring an image. 5. The information processing method according to claim 1, wherein the food and drink includes liquor, and the production facility includes a barrel for aging the liquor. . 6. The information processing method according to claim 5, wherein the image related to the production facility includes an image of the barrel. 7. The barrel is provided with a plate on which orderer information for identifying the orderer of the liquor being aged in the barrel is recorded, and the image related to the production facility is an image of the plate. The information processing method according to claim 5 or 6, further comprising: 8. The obtaining step includes a step of obtaining an image of enlarged orderer information corresponding to the identification information sent from the customer via the communication network in the entire plate. The information processing method according to claim 7, which is characterized in that. 9. The information processing method according to claim 1, wherein the receiving step includes a step of receiving a designation of a production method of food and drink. 10. The information processing method according to claim 1, wherein the food and drink includes whiskey. 11. The information processing method according to claim 10, wherein the receiving step includes a step of receiving a designation of a whiskey production method. 12. The accepting step includes the step of accepting designation of at least one of blending of raw materials of whiskey, distillation temperature, and storage position.
Information processing method described in. 13. The method further comprising the steps of receiving message information from the customer and storing the message information, and providing the stored message information to the customer when delivering food and drink related to the order to the customer. The information processing method according to any one of claims 1 to 12, further comprising: 14. A step of receiving message information from the customer, registering and managing the message in a storage device in association with the identification information, and identifying information of the customer when delivering food and drink related to the order to the customer. The information processing method according to claim 1, further comprising the step of: extracting the message information from the storage device based on the above and providing the message information to the customer. 15. An information processing method, which presents a plurality of options to a customer as a food and drink production method via the communication network, and selects the desired option from the plurality of options to the customer. The step of accepting an order from the customer regarding the production of food and drink under the desired option via the communication network, and assigning identification information to the customer, and correlating with the identification information. A step of registering and managing the contents of the order in a storage device, and a step of providing, to the customer whose identification information is registered in the storage device, information indicating the production status of food and drink related to the order. An information processing method comprising: 16. The information processing method according to claim 15, wherein the food and drink includes whiskey. 17. The information processing method according to claim 16, wherein the plurality of options are options prepared for at least one of a raw material mixture of whiskey, a distillation temperature, and a storage position. 18. A step of receiving message information from the customer, registering and managing the message in the storage device in association with the identification information, and identifying the customer when delivering food and drink related to the order to the customer. The method further comprising: extracting the message information from the storage device based on the information and providing the message information to the customer.
The information processing method according to any one of 1. 19. A method of producing food or drink, wherein a plurality of choices are presented to a customer as a method of producing food or drink via the communication network, and the customer is asked to select a desired option from the plurality of choices. A step of accepting an order from the customer regarding the production of food and drink under the desired option via the communication network, and providing identification information to the customer and corresponding to the identification information. Attached to,
Registering and managing the contents of the order including the desired option in a storage device, producing food and drink according to the contents of the order registered in the storage device, and identifying information registered in the storage device. For the customer
A method for producing food or drink, comprising the step of providing information indicating the production status of food and drink related to the order. 20. The method for producing food or drink according to claim 19, wherein the food or drink contains whiskey. 21. The method for producing a food or drink according to claim 19, wherein the plurality of options are options prepared for at least one of whiskey raw material blending, distillation temperature, and storage position. . 22. A method of providing food and drink, comprising the steps of receiving an order for food and drink from a customer via a communication network, receiving message information from the customer via the communication network, and identifying the customer. A step of giving information, a step of storing the message information in a storage device in association with the identification information, a step of producing food and drink according to the order, and when delivering the produced food and drink to the customer, A method of providing food and drink, comprising the step of: extracting the message information from the storage device based on the identification information of the customer and providing the message information to the customer. 23. The method of providing food or drink according to claim 22, wherein the food or drink includes whiskey. 24. An information processing method, wherein, in order to solicit purchase of food and drink for each unit when producing the same kind of food and drink, information indicating the number of recruited people and the selling price is transmitted via a communication network. The process of providing food and drinks for each unit through the communication network, and the number of applicants for each unit after the number of applicants reaches the number of applicants , The step of notifying the start of food and drink production via the communication network, and the selling price for each unit is determined to be higher as the number of recruited persons for the unit is smaller. An information processing method characterized by: 25. An information processing method, wherein a plurality of barrels for aging the same type of food and drink are solicited in order to recruit the purchase of food and drink to be aged using each barrel. A providing step of providing information indicating the number of people and the selling price through a communication network, and a receiving step of accepting, through each of the barrels, an application for purchasing food and drink to be matured using the information, For each barrel, after the number of applicants reaches the number of applicants, a notification step of notifying the applicants of the barrel to start preparation of aging of food and drink via the communication network, The information processing method is characterized in that the selling price for each barrel is determined to be higher as the number of recruited persons for the barrel is smaller. 26. A message prompting an applicant for a barrel whose number of applicants does not reach the number of applicants to change the application to an application for a barrel having a smaller number of applicants than the number of applicants. 26. The information processing method according to claim 25, further comprising the step of notifying via notification. 27. The information processing method according to claim 25 or 26, further comprising the step of providing information on the application status for each barrel via the communication network. 28. The method according to claim 25, further comprising a step of calculating information indicating a difference between the number of recruited persons and the number of applicants for each barrel and providing the information via the communication network. The information processing method according to any one of 1. 29. The information processing method according to claim 25, wherein the food and drink includes whiskey. 30. An information processing apparatus, comprising: a reception unit that receives an order for food and drink from a customer via a communication network; and an identification information addition unit that adds identification information to the customer who has received the order by the reception unit. , After the order has been accepted by the accepting means, based on the identification information sent from the customer via the communication network together with a request to present an image related to a food and drink production facility, Acquisition means for acquiring information including images related to food and drink or production facilities therefor, and image providing means for providing the information acquired by the acquisition means to the customer via the communication network, Information processing device. 31. An information processing apparatus, which presents a plurality of choices as a food and drink production method to a customer via the communication network, and selects the desired choice from the plurality of choices to the customer. Means for accepting an order from the customer with respect to the production of food and drink under the desired option via the communication network, and providing identification information to the customer, in association with the identification information Means for registering and managing the contents of the order in a storage device, and means for providing the customer whose identification information is registered in the storage device with information indicating the production status of food and drink related to the order. An information processing device comprising: 32. An information processing apparatus, wherein, for each unit when producing the same type of food and drink, in order to solicit the purchase of the food and drink, information indicating the number of recruited people and the selling price is transmitted via a communication network. And means for accepting requests for food and drink purchases for each unit via the communication network, and for each unit, after the number of applicants reaches the number of applicants, applicants for that unit , And means for notifying the start of food and drink production via the communication network, and the selling price for each unit is determined to be higher as the number of recruited persons for that unit is smaller. An information processing device characterized in that. 33. An information processing device, wherein a plurality of barrels for aging the same type of food and drink are solicited in order to recruit the purchase of food and drink to be aged using each barrel. Providing means for providing information indicating the number of people and selling price through a communication network, and a receiving means for accepting an application for purchase of food and drink aged using the barrel for each barrel through the communication network, For each barrel, after the number of applicants reaches the number of applicants, a notification means for notifying the applicants of the barrel to start preparation of aging of food and drink through the communication network, The information processing device, wherein the selling price for each barrel is determined to be higher as the number of recruited persons for the barrel is smaller.