JP2003167834A - Document browse confirming and managing method by e-mail, and recording medium recording document browse confirming managing program by e-mail - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To easily confirm the will of a reader of a specific document. <P>SOLUTION: This method comprises a transmitting procedure for determining the unique identification information of an e-mail receiver for every e-mail transmitted from a transmission-side computer, creating an URL address by the specific document to be browsed by the receiver of the e-mail, adding at least an identification code to the URL address, inserting the URL address with the identification code, into the e-mail to be transmitted, and transmitting the e-mail, an access record registering procedure for specifying and recording the accessing mail receiver from the identification information outputted from a receiving-side computer, and an acceptance mail transmitting procedure extracting the mail receiver browsing a specific page in the specific document, creating an access page for allowing the extracted reader to access, creating the acceptance mail to which the URL address to the access page with the identification code of the reader is inserted, and transmitting the acceptance mail. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention, in a computer network composed of a plurality of computers connected by communication means, uses a distributed electronic mail to browse a specific document predetermined by a recipient of the electronic mail. The present invention relates to a document browsing confirmation management method by e-mail that can confirm whether or not a particular document is browsed and can easily confirm the intention of a mail recipient associated with the browsing content.

[0002]

2. Description of the Related Art In recent years, with the development of computer networks such as the Internet, personal computers and the like have been introduced into each home, and the viewpoint of exhaustion of wood resources, reduction of distribution labor and distribution cost, etc. From these, various commercial transactions utilizing these Internet, especially e-mail,
Attempts have been made to deliver notifications and important documents via these emails.

When attempting to use these electronic mails for various commercial transactions, notifications, and distribution of important documents, the recipients of the electronic mails do not necessarily read the transmitted electronic mails, and consumers in commercial transactions. It is necessary to confirm whether or not they have read the cautions in these commercial transactions, but there is a problem that it is not possible to confirm whether or not they have been browsed by e-mail. Since there is a possibility that information or important information may be exploited by a third party during distribution, there is a problem that such personal information or important information cannot be sent by e-mail, etc. In advance, these notifications and important documents are registered in the document server so that they can be viewed by the mail recipients. URL that allows access to the book
There has been proposed a method of transmitting an electronic mail including an address and the like to a mail recipient.

[0004]

However, an e-mail containing these URL addresses and the like is sent to the mail recipient to access and browse a specific document, and a commercial transaction contract is made in the browsed specific document. If you have received a request for a commercial transaction or an application, you need to confirm the intention of the commercial transaction or application again. Since it is a very complicated process to specify and retransmit the intention confirmation mail to the mail recipient, a method that can easily perform these processes has been desired.

Therefore, the present invention has been made by paying attention to the above-mentioned problems, and identifies the viewers of a predetermined document such as an application in the specific document and identifies the mail recipients associated with the browsing. It is an object of the present invention to provide a document browsing confirmation management method by e-mail and a recording medium recording a document browsing confirmation management program by e-mail that can easily confirm a will.

[0006]

In order to solve the above-mentioned problems, the method of managing confirmation and confirmation of a document by electronic mail according to the present invention is distributed in a computer network composed of a plurality of computers connected by communication means. A method for checking and managing a document by e-mail for confirming whether or not the recipient of the e-mail has viewed a predetermined specific document by e-mail, which is an e-mail sent from a sender computer. For each time, the identification information determining procedure for determining the unique identification information including the information capable of identifying the recipient of the electronic mail, and the specific document desired to be viewed by the recipient of the electronic mail via the computer network Access information generation procedure for generating a URL address for enabling the access of the user and the access information generation procedure And additional steps of adding at least the identification code to a URL address, and insertion steps to insert in the e-mail to send the URL address the identification code is added by the additional steps, the URL in the insertion obtain order
A sending procedure for sending an e-mail with an address inserted to the address of the mail recipient, and a step of outputting from the receiving computer when the URL address is selected in the receiving computer to which the e-mail is sent. The mail recipient who has accessed is specified from the information that can specify the mail recipient in the identification information included in the URL address data, and which page in the specific document the specified recipient has accessed is specified. A possible access history registration procedure, a viewer extraction procedure for extracting a mail recipient who is browsing a predetermined page in the specific document, and an access for the extracted viewer. Access page generation procedure for generating the access page of the user, and the generated access page to which the identification code of the viewer is added. URL that allows access to the di
And an approval mail generation procedure for generating a consent mail in which the address is inserted, and a consent mail transmission procedure for sending the approval mail generated in the consent mail generation procedure to the e-mail address of the viewer. The history registration procedure is
It is characterized in that the access to the access page of the mail recipient is recorded in a identifiable manner. According to this feature, a consent mail in which the URL address of the access page to which the identification code of each mail recipient is added is generated in the consent mail generation procedure, and extracted in the viewer extraction procedure. Since it will be sent to the viewer of the specified page, the U inserted in the consent mail will be sent.
It is possible to easily confirm the intention of the mail recipient depending on whether or not the access page is accessed by selecting the RL address.

In the document browsing confirmation management method by electronic mail according to the present invention, at least two types of pages, that is, a positive page and a negative page, are generated as the access pages generated in the access page generation procedure, and the acceptance mail generation is performed. In the procedure, it is preferable that the URL addresses of the positive page and the negative page are inserted in association with the positive intention display content and the negative intention display content, respectively. In this way, in the acceptance mail transmitted to the mail recipient, at least the URL addresses of the positive page and the negative page are inserted in association with the positive intention display content and the negative intention display content. Therefore, since either the positive or negative is selected by the mail receiver and the positive page or the negative page is accessed, it is accessed which of these pages is accessed by the mail recipient. By specifying in the history, it is possible to more accurately confirm the intention of the mail recipient.

In the method of managing confirmation and confirmation of a document by electronic mail according to the present invention, the identification information includes electronic mail specifying information capable of specifying an electronic mail to be sent to a mail recipient, and the electronic mail is included in the access history registration procedure. It is possible to extract specific information and specify that the mail recipient specified from the information that can specify the mail recipient for each electronic mail specified by the extracted electronic mail specifying information has accessed the specific document. It is preferable to record in. In this way, since the access history is registered for each individual electronic mail, it is possible to handle a plurality of electronic mails at the same time.

The recording medium on which the document viewing / confirming management program by electronic mail of the present invention is recorded is a computer network composed of a plurality of computers connected by communication means. A recording medium storing a document browsing confirmation management program by e-mail for confirming whether or not a predetermined specific document has been browsed, wherein the e-mail is stored for each e-mail transmitted from the sender computer. An identification information determining procedure for determining unique identification information including information capable of identifying a recipient of a mail, and enabling access to a specific document desired to be viewed by the recipient of the electronic mail via the computer network. Access information generation procedure for generating a URL address for And additional steps of adding at least the identification code to a URL address, the insertion procedure for inserting into an e-mail to send the URL address the identification code is added by the additional steps, the at insertion obtain order UR
A sending procedure for sending an e-mail in which the L address is inserted to the address of the mail recipient, and an output from the recipient computer when the URL address is selected in the recipient computer to which the e-mail is sent The mail recipient who has accessed from the information that can identify the mail recipient in the identification information included in the URL address data is specified, and which page in the specific document the specified recipient has accessed is specified. An access history registration procedure for recording in a identifiable manner, a viewer extraction procedure for extracting a mail recipient who is browsing a predetermined page in the specific document, and an access for the extracted browser Access page generation procedure for generating an access page for the access, the identification code of the viewer is added, and the generated access UR to allow access to the over-di
A consent mail generation procedure for generating a consent mail in which the L address is inserted; and a consent mail transmission procedure for transmitting the consent mail generated in the consent mail generation procedure to the viewer's mail address, The access history registration procedure is characterized in that the access to the access page of the mail recipient is recorded in a identifiable manner. According to this feature, a consent mail in which the URL address of the access page to which the identification code of each mail recipient is added is generated in the consent mail generation procedure, and extracted in the viewer extraction procedure. Since it will be sent to the viewer of the specified page, it is easy to confirm the will of the mail recipient based on whether the access page is accessed by selecting the URL address inserted in the consent mail. can do.

In the recording medium in which the document browsing confirmation management program by electronic mail of the present invention is recorded, at least two kinds of pages, that is, a positive page and a negative page, are generated as the access pages generated in the access page generating procedure. In the consent mail generation procedure, it is preferable that the URL addresses of the positive page and the negative page are inserted in association with the positive intention display content and the negative intention display content, respectively. In this way, in the acceptance mail transmitted to the mail recipient, at least the URL addresses of the positive page and the negative page are inserted in association with the positive intention display content and the negative intention display content. Therefore, since either the positive or negative is selected by the mail receiver and the positive page or the negative page is accessed, it is accessed which of these pages is accessed by the mail recipient. By specifying in the history, it is possible to more accurately confirm the intention of the mail recipient.

In the recording medium in which the document browsing confirmation management program by electronic mail of the present invention is recorded, the identification information is
For each e-mail specified by the extracted e-mail specifying information, including the e-mail specifying information capable of specifying the e-mail to be sent to the mail recipient, in the access history registration procedure, the e-mail specifying information is extracted. It is preferable to record that the mail recipient specified from the information that can specify the mail recipient has accessed the specific document. By doing this, the access history will be registered for each email,
It is possible to handle multiple e-mails at the same time.

[0012]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to the drawings. In the following embodiments, an example in which the system according to the document viewing confirmation management program by e-mail of the present invention is applied to a travel agency, the present invention is not limited to this, and can be applied to any other business form. Needless to say, is also available.

(Embodiment) FIG. 1 shows a mail browsing confirmation management program "Mail-4" of the present invention.
U: The connection state between the sending side system having the operation server 2 equipped with the "Venture Union Co., Ltd. product name", the receiving side computer terminals 7 and 8 which are mail recipients, and the computer users 9 and 9'of the system user. FIG. 2 is a block diagram, FIG. 2 is a block diagram showing a configuration of a mail server 1 which is a sending side computer for sending an electronic mail which constitutes the sending side system, and the operation server 2, and FIG. FIG. 4 is a flowchart showing main processing contents executed by a “Mail-4U” program installed in the operation server 2, and FIG. 4 is a flowchart showing processing contents of new mail transmission acceptance processing in the “Mail-4U” program. FIG. 5 is a diagram of a transmission result report display process in the “Mail-4U” program. FIG. 6 is a flow chart showing the contents, FIG. 6 is a flow chart showing the contents of an e-mail transmission process executed by the mail server 1, and FIG. 7 shows a contents of an e-mail arrival process executed by the mail server 1. FIG. 8 is a flowchart showing the processing contents of the access log registration processing executed by the “Mail-4U” program, and FIG. 9 is a mail re-sending executed by the “Mail-4U” program. It is a flowchart which shows the process content of a process.

First, as the transmission side system in the present embodiment, as shown in FIG. 1, an operation server 2 in which a "Mail-4U" program, which is a document browsing confirmation management program by electronic mail, is installed (installed). , The electronic mail set by the operation server 2 is transmitted based on the transmission list in which the destination address corresponding to the electronic mail is recorded,
The mail server 1 that processes incoming mails such as error mails returned from the mail server of the Internet network 10 which is an open computer network, and the mail recipient to whom the electronic mail is delivered are given the URL described in the mail. A WWW server 3a in which a specific document (page) accessed by selecting is registered, and the WW server
A log analysis server 3b that analyzes access to various specific documents registered in the W server 3a and outputs information regarding the access to the operation server 2, and these mail server 1, operation server 2, WWW.
It is connected to each server of the server 3a and the log analysis server 3b, enables high-speed data transmission / reception between each server, and data communication with each internet terminal connected to the internet network 10 via a communication device (not shown). And a layer 4 (L4) switch 4 that enables

In this embodiment, as described above, a relatively large number of e-mails are simultaneously delivered, and the access by the delivery can be accurately managed. Therefore, the mail browsing confirmation management program "Mail" is used. The mail server 1, the WWW server 3a, and the log analysis server 3b are provided separately from the operation server 2 in which the "-4U" program is installed (installed), but the present invention is not limited to this. The layer 4 is configured such that these are formed by one server computer.
(L4) The switch 4 may not be provided.

First, "Mail-4," which is a program for viewing and confirming management of documents by electronic mail, used in this embodiment.
As shown in FIG. 2, the operation server 2 in which the "U" program is installed (installed) has various arithmetic processes on a data bus 20 which transmits and receives data inside the server computer 2. A central processing unit (CPU) 14 that executes a judgment process based on a program, a RAM 17 that stores a calculation result and an execution program read from a storage device, and a display device 1 including a display.
6, an input device 15 composed of a keyboard, a mouse, etc., a storage device 19 composed of a magnetic disk or a magneto-optical disk, and another server computer 1, 3a, 3b or the Internet network 10 via the layer 4 (L4) switch 4. It is a normal server computer to which a communication interface 18 for performing data communication with each of the Internet terminals is connected, and the storage device 19 stores "Mail-4U" as an operation program. As shown in FIG. 32, programs, mail addresses and personal information of mail recipients who can send e-mails are registered in association with mail recipient IDs as information that can identify the mail recipients. There is a mail recipient database (DB) that is in use, or the "○ × travel agency" that will be described later, which is the sender of the e-mail. A system user database (DB) in which information about the system user is registered, together with authentication information such as a user ID and password of the system, and a destination (recipient) of each email to be transmitted. A transmission result database (DB) in which the access information is registered is stored.

Next, as shown in FIG. 2, the configuration of the mail server 1 used in this embodiment is almost the same as the configuration of the operation server 2, and the storage device 19 of the operation server 2 stores it. , In addition to an email sending / receiving program for sending / receiving emails to / from each of the mail servers 5 and 6 on the Internet network 10, a list of emails to be sent and their destination addresses are registered in association with each other. Sent mail database (D
B), an error mail database (DB) in which an error mail returned from the Internet network 10 for some reason is registered, and the transmission mail database (D)
A transmission table is stored for enabling transmission of an email at a date and time that matches the email transmission conditions registered in B).

Further, in this embodiment, the WWW server 3
Although rack-type server computers having no display device or input device are used as a and the log analysis server 3b, the same server computer as the mail server 1 or the operation server 2 may be used.

Layer 4 (L4) used in this embodiment
The switch 4 is a normal layer 4 (L) having a firewall function for eliminating unauthorized access.
4) The switch can be preferably used.

Each server computer constituting these transmitting side systems is connected to the Internet network 10 via a layer 4 (L4) switch 4 and a communication device (not shown), and the system is connected to the Internet network 10. Computer terminal 9 of "○ × traveler" who is a traveler
In addition, by accessing the operation server 2 from the mobile phone 9 ′ possessed by an employee of “○ × traveler” having a function of connecting to the Internet network, a new e-mail transmission procedure or an already sent e-mail is used. It is possible to check the access status to the registered documents one by one, and to connect to the computer terminal 7 or the mobile phone 8 of the mail recipient via the Internet connection service company (ISP) or the mobile phone company so that data communication is possible. It is possible to send an electronic mail from the mail server 1 to the computer terminal 7 of the mail recipient via the mail server 5 of each Internet connection service company (ISP) or the mail server 6 of the mobile phone company. From the computer terminal 7 or the mobile phone 8 of these mail recipients to the WWW server 3 There is a possible access to.

[0021] In the following, among the mail recipients registered in the operation server 2 during the autumn travel campaign, the "○ × travelers" select e-mail recipients who are likely to have many travel opportunities as customers. An example of the flow of selecting and sending an e-mail to the selected mail recipient and linking to the travel reservation will be described.

First, the system user "○ × traveler" carries out the use registration for using the calling side system including the operation server 2 in which the "Mail-4U" program is installed in advance, and uses the password. The system user ID for identifying the system user is issued.

The system user ID and password issued to these "○ X travelers" and information (addresses, telephone numbers, e-mail addresses, etc.) regarding the "○ X travelers" who are the system users are as described above. It is registered in the system user database (DB) stored in the storage device 19 of the operation server 2.

The system user "○ × traveler" is
When carrying out the autumn travel campaign using the system by "Mail-4U", a homepage file as a specific document to be accessed by the email recipient by an email sent to the email recipient, Specifically, the top page of the reservation start of the autumn travel campaign, the guide page of various special travel, the application page, the contract page, the application completion page are created in advance, and each page has a space between pages. A link, which is linking information that allows the user to move, is inserted in advance so that the accessor can move each page (document).

HTML which is this home page file
At the stage of data preparation, the system user “○ × traveler” is the computer terminal 9 connected to the Internet network 10 installed in the company.
From the operation server 2 to the Internet network 1
Access through 0.

When the operation server 2 is accessed by the system user "○ × traveler", the operation server 2 operates as shown in FIG.
The system user authentication screen shown in FIG.
D and the password are accepted (Sa1).

In accepting the user ID and password, the operation server 2 receives the accepted user ID.
And the password is the system user database (D
The user ID and password registered in B) are compared and checked to see if they match, and if they match, login is accepted (Sa2) and the top menu page shown in FIG. 11 is delivered (Sa3). If the user ID and the password do not match, an unauthorized user is not logged in, and the IP address of the unauthorized user is set in the L4 switch 4 in order to block access from these unauthorized users. It is registered as an unauthorized access address so that the accessor cannot access the operation server 2 beyond the L4 switch 4.

In the top menu page of this embodiment, as shown in FIG. 11, a menu item of "send new mail" to be selected when sending a new electronic mail to a mail recipient and an electronic mail already sent. The system user database (DB) together with the menu item of "send result processing" for confirming the incoming status of the mail and the access status to the access page which is a specific document, and the sending processing of the reminder mail and the consent mail There is a menu item "Change registered contents" for changing the registered contents of the system user registered in. By selecting each of these menu items, new mail transmission acceptance processing in Sa4 and Sa5 Transmission result processing is performed. It should be noted that the registration content change process associated with the selection of the menu item "Change registration content" is omitted.

In the top menu page shown in FIG. 11, the system user "○ × traveler" is
By selecting the "Send New Email" menu item,
The new email transmission acceptance process of Sa4 is executed.

The new mail transmission acceptance process will be described below with reference to the flowchart shown in FIG. 4 and each screen example displayed on the computer terminal of the system user in FIGS. 12 to 19.

When the "new mail transmission" menu item is selected, the operation server 2
Distributes the mail recipient condition acceptance screen shown in FIG. 12, and accepts the extraction condition for extracting the destination (mail recipient) of the new mail from the mail recipient database (DB) (Sb1).

The extraction conditions are as shown in FIG.
The area, age group, gender, annual income condition, and occupation condition of the mail recipient who sends the mail are set, and the system user "○ × traveler" is displayed on the mail recipient condition acceptance screen. Enter the conditions for the email recipients who want to send the email.

At this time, if the system user already has an address list of mail recipients who wish to send e-mail, for example, the company owns the address list already sent by "○ × traveler". If you want to send an e-mail to a member of the above, select the "Upload" item provided at the bottom right of the e-mail recipient condition acceptance screen to register and use the address list. Is able to.

When the system user "○ × traveler" inputs the condition of the mail recipient and selects the item of "search", the operation server 2 sends the mail matching the input condition. The recipients are extracted from the mail recipient database (DB) shown in FIG. 32 and counted, and the extraction result is distributed as the search result display page shown in FIG. 13 (Sb2).

If the search result displayed on the search result display page is acceptable, the system user selects the item "OK" and wants to increase or decrease the number of recipients who send the mail, based on this search result. Select and enter "Change condition".
In addition, the search result display page is provided with an item of “display / modify search list”.
By selecting "correction", the contents of the search list extracted above are displayed, and the displayed search list can be finely modified (for example, whether transmission is necessary or not).

In the search result display page shown in FIG. 13, the operation server 2 judges whether the item "OK" is selected (Sb3). If the judgment is YES, the operation proceeds to Sb5, and the judgment is NO. If there is, the process proceeds to Sb4, accepts the correction condition, and then returns to Sb3.

After determining the recipients of the electronic mail by these search result display pages, the system user uploads a homepage file prepared in advance on the browsing document acceptance screen shown in FIG.

In the present embodiment, an item "document creation" is provided on the browsing document acceptance screen, and by selecting the item, for example, a simple document such as a notice can be easily created. It has become.

On the browsing document acceptance page shown in FIG. 14, the operation server 2 receives the HTML file as the browsing document to be uploaded, and the HTML file is received.
Register the file in the WWW server 3a (Sb
5).

After these registrations, for each page in the uploaded HTML file, a URL address for enabling access to each page is generated and added, and the page structure is shown in FIG. It is delivered like the confirmation page (Sb6).

The system user selects and confirms the configuration and each uploaded page in the delivered document confirmation page shown in FIG. 15, and then selects the item "OK", and there is a problem in the confirmation. In some cases,
Select "Re-upload".

On the browsed document confirmation page shown in FIG. 15, the operation server 2 accepts the selection of each page displayed on the browsed document confirmation page, and actually delivers the selected page to the system user for confirmation. Is carried out (Sb7), and it is judged whether or not the item "OK" is selected.

In the judgment, if the answer is yes,
If the result is NO in Sb9, the process returns to Sb5 corresponding to FIG. 14, and the upload of the HTML file is accepted again.

On the basis of the selection of the item "OK", the operation server 2 specifies the mail I for identifying the new outgoing mail having the contents accepted in Sb10 described later.
D is generated and, as shown in FIG. 33, the WWW is uploaded corresponding to the generated mail ID.
While generating a transmission result DB capable of registering the log of each page registered in the server 3a (Sb9), FIG.
The content of the e-mail to be delivered to the mail recipient by delivering the mail content acceptance page shown in 6 is accepted (Sb1).
0).

In the e-mail content reception page shown in FIG. 16, it is possible to upload e-mail documents prepared in advance in the computer terminal 9 of the system user "○ × traveler".
By selecting the "new creation" item provided on the mail content reception page, mail creation can be performed.

Based on the reception of the electronic mail contents on this mail contents reception page, the operation server 2
As shown in FIG. 17, is a mail for specifying the e-mail generated at the URL address of the highest page of the HTML file which is a specific document registered in the WWW server 3a in the mail. Identification information including an ID and a recipient ID for identifying the recipient of the mail is added, and a URL address to which the mail ID and the recipient ID are added is inserted into the mail (Sb1).
1). However, at this stage, the mail ID is common to all e-mails to be sent, but since the recipient ID is different for each e-mail to be sent, in reality, a recipient ID insertion section is added, When each e-mail is transmitted, the recipient ID is inserted into the recipient ID insertion unit and transmitted.

After confirming the contents on the mail contents confirmation page shown in FIG. 17, the system user selects "test distribution" and actually causes the mobile phone 9'to carry out the distribution of the electronic mail. Check the email (Sb1
2) Select and input the item "OK" when there is no problem in the confirmation by the test distribution.

The input of the "OK" item is detected in Sb13 and the process proceeds to Sb14. When the "Reset" item other than the "OK" item is selected, the process returns to Sb10 and the mail content is accepted again. If it is executed and the item of “Cancel” is selected, the top menu page (S
It returns to a3) (Sb16).

[O] in the mail content confirmation page
By inputting the “K” item, the mail transmission condition acceptance page shown in FIG. 18 is distributed to the computer terminal 9 of the system user, and the transmission condition of the e-mail is accepted (Sb14).

In the mail transmission condition acceptance page of this embodiment, the transmission date and time when an electronic mail is transmitted to a mail recipient, the number of times of resending an error mail, the mail registered by the mail recipient in the WWW server 3a. By inputting the collection period of the access log to the page as the transmission condition and selecting "OK", the transmission condition accepted on the mail transmission condition acceptance page is displayed on the transmission condition confirmation page shown in FIG.

The system user confirms the transmission conditions set on the transmission condition confirmation page shown in FIG. 19, and if there is a problem, selects "correct" and changes the transmission conditions again. If there is no problem, By selecting "OK", the operation server 2 registers the transmission list of the electronic mail in the transmission table of the mail server 1, and the electronic mail is transmitted at the transmission date and time set above.

The transmission / reception processing of the electronic mail in the mail server 1 will be described with reference to the processing flows of FIGS. 6 and 7. First, the registered contents of the transmission table stored in the storage device 19 are read (Sd1). .

It is judged whether or not the transmission condition of each electronic mail contained in the registered contents of the read transmission table matches the current time (Sd2). If the judgment does not match, the mail is not received. If there is an incoming call, the process proceeds to the incoming call processing routine, and if there is no incoming call, the process returns to Sd2.

When the determination of Sd2 is in agreement,
The process proceeds to Sd4, and the transmission list of the electronic mails that match the determination is fetched from the transmission table, and the transmission destination (mail recipient) of the electronic mail is specified from the recipient ID registered in the transmission table (Sd5).

After the destinations are specified, the mail recipient IDs are inserted into the mail recipient ID insertion portion in the electronic mail to be sent to each destination (Sd6), and the mail recipient IDs are inserted.
Is sent to the mail address of the mail recipient specified by the mail recipient ID (Sd6), and if there is an unsent list in the sending list, the procedure returns to Sd5, Repeat from Sd5 to Sd7 until there are no more in the transmission list (Sd
8).

If an incoming mail is detected in Sd3, the incoming mail processing routine shown in FIG. 7 is proceeded to, and first, it is judged whether or not the incoming mail is an error mail (Se1). When the mail is not an error mail, normal mail processing is executed, and when the mail is an error mail, the mail ID and the mail recipient ID which are identification information in the error mail are extracted. (Se2), the error content is identified (Se
3).

Next, the transmission result database (DB) corresponding to the electronic mail specified by the extracted mail ID is specified (Se4), and the mail recipient ID is specified.
"Not arrived" is registered in the transmission result item corresponding to (see FIG. 33), and the error content is registered in the error type item (Se5).

In this embodiment, the type of error content is determined to be SD due to server down, NF due to missing (nonexistent) destination address, and AT due to other reasons. And recorded as above.

At this time, the content of the identified error is NF.
(Se6), if the determination is yes, the process proceeds to Se9, the mail recipient ID is added to the deletion list and the mail recipient DB is updated. If no, the process proceeds to Se7, and it is determined whether the number of resends of the recipient in the transmission result database (DB) has reached the number of resends of the mail.

In the judgment, if the number of retransmissions has already been reached, the process proceeds to "return" without retransmission, and if the number of retransmissions is not reached in the determination, the mail is added to the retransmission list. At the same time, 1 is added to the number of retransmissions and updated (Se8).

The mail recipient who has received these e-mails opens the mail and displays the U
When the RL address is selected, access to the top page registered in the WWW server 3a occurs.

The access to the top page registered in the WWW server 3a is detected by the log analysis server 3b and the UR of the access page included in the HTTP request which is the access data is detected.
The mail ID and the mail recipient ID added to the L address are extracted, and the extracted mail ID, mail recipient ID, and URL address of the access page are output to the operation server 2.

The access log registration process executed by the operation server 2 based on the output from the log analysis server 3b will be described below with reference to the flowchart shown in FIG.

The output from the log analysis server 3b by the access from the mail recipient is detected in Sf1, S
The URL address of the page (document) accessed by f2 and the mail ID and the mail recipient ID extracted by the log analysis server 3b are received (Sf
2) The transmission result database corresponding to the received mail ID is specified, and "Yes" is registered as an access log in the item column corresponding to the received mail recipient ID and URL address (Sf3).

As a result, the operation server 2
The transmission result database of the mail ID corresponding to the system user is read from the transmission result database, and based on the registered contents, to which recipient the transmission result of the email is an error, and the WWW by the email.
Whether or not each page registered in the server 3a is accessed can be grasped and managed.

When the system user wants to confirm the contents of these e-mail transmission result databases,
I would like to send a reminder e-mail to those who have not accessed the document registered in the WW server 3a, or a reminder e-mail or approval e-mail to applicants who have not viewed the terms and conditions page in the registered document. In this case, as shown in FIG.
"View transmission results" on the top menu page
Select and enter the item. Incidentally, these top menu pages can be accessed from the mobile phone 9'of the system user to view the transmission result or send the reminder mail from the place where the user goes.

The transmission result process of Sa5 executed by the operation server 2 based on the selection of the "transmission result process" item will be described below with reference to the flowchart shown in FIG. 5 and the display screen diagrams shown in FIGS. explain.

The operation server 2 which has detected the selection of the "transmission result processing" item extracts all the transmission results of the mail ID corresponding to the user ID of the system user from the transmission result database (DB). , Of the transmission results, which have already passed the transmission date and time according to the transmission condition, that is, a list of the emails already transmitted, as shown in FIG. 21, the transmission result selection page displayed as a list is used by the system. The selection of an e-mail to be delivered to a person who wants to view the transmission result or to send a reminder e-mail or a consent e-mail is accepted (Sc1).

On this transmission result selection page, the system user selects the e-mail for which the transmission result is desired to be browsed, and then selects and inputs the item "decision".

Operation server 2 based on the selection
Specifies the transmission result corresponding to the selected electronic mail from the transmission result database (DB), reads the data registered in the specified transmission result database (Sc2), and reads the transmission result data. Various aggregated data are calculated from the above, and the transmission conditions of the electronic mail are read from the transmission list of the electronic mail and
As shown in FIG. 2, a transmission result display page displayed together with the above aggregation result is generated (Sc3), and the generated transmission result display page is distributed to the system user (Sc).
4).

At the lower position of this transmission result display page,
As the detailed menu, there are "Resend Email" item, "Error Details Display" item, and "Log Status Display" item.
By selecting, the selection is detected by the Sc5 and the process proceeds to Sc10, and various error contents of the recipient whose contents of the transmission result item of the transmission result data are errors are aggregated, and detailed error contents, that is, Displays the total number of emails with various error content for each error content of the error emails returned as an error.

By selecting "display log status", the selection is detected by the Sc5 and the process proceeds to Sc6, and the access logs of each page registered in the transmission result data are totaled (Sc6 ), Access log data such as the number of departures from each page (document) registered in the log analysis server 3b is obtained, and the aggregated log status display page is generated as shown in FIG. (Sc7). Although not implemented in this embodiment, these log analysis servers 3
The average residence time of each page is registered in b, and the average residence time and the like may be displayed as the access log status.

In the present embodiment, at the bottom of the log status display page shown in FIG. 23, the objects whose log status is to be displayed are displayed as a whole, age group, sex group, occupation group, annual income group, and region group. A selectable menu that can be used is provided, and by selecting the menu, the total result of access logs based on the selected menu is displayed.

Further, in the lower position of the selection menu,
There is a "traffic graph display" item,
By selecting and inputting the item of "traffic graph display", the selection is detected in Sc8, and by shifting to traffic stereoscopic display processing, as shown in FIG. ) Is displayed as a three-dimensional graph so that the movement status between pages can be easily recognized, and the system user can confirm the quality of the page configuration.

When the system user selects the "mail resend" item in the detailed menu, the selection is detected by Sc5 and the process proceeds to Sc9 to execute the mail resend process shown in FIG. It

In the mail resend processing of this embodiment, first, the mail resend page in which the mail resend menu shown in FIG. 25 is displayed is transmitted to the system user, and the type of mail to be resent is accepted. Implemented (Sg
1).

If the received mail type is re-sending to an unaccessed person, the selection is detected in Sg2 and the process proceeds to Sg12, in which the specific document registered in the WWW server 3a is not found. An accessor, specifically, a mail recipient who does not have a reply to an error mail and is judged to have arrived, extracts a mail recipient who does not yet have an access history to a specific document in the transmission result DB. After creating a list of non-accessed persons, a browsing promotion mail for prompting access to a specific document registered in the WWW server 3a is automatically created (Sg13), and the created browsing promotion mail is sent as the destination. By registering (setting) the non-accessed person list created in 1. in the transmission table, the browsing promotion email is transmitted to the non-accessed person. In addition, this browsing promotion mail, in the same way as the electronic mail transmitted in the transmission processing of the new mail,
The URL that allows access to the specific document, to which the mail recipient ID that can specify the mail recipient and the mail ID that can specify the mail are added, is inserted. Is not limited to this,
The insertion of the URL may be omitted in these browsing promotion emails.

When the type of the retransmitted mail received on the mail retransmit page is either a reminder mail or a consent mail, the selection is detected in Sg2,
When it is determined and the process proceeds to Sg3, and the selected mail type is a reminder mail, the condition acceptance page corresponding to the reminder mail shown in FIG. 26 is delivered to the system user, and the mail recipients who send the reminder mail Accepting the conditions, for example, in the case of designating a mail recipient who has made a reservation by browsing the reservation application page of P5 but has not browsed the terms of P6, browse P5 as shown in FIG. P
Accept as a mail recipient who has not browsed 6 (Sg3).

Next, the mail recipients that match the accepted conditions are extracted from the transmission result database to create a mail re-send list (prompt mail) (S).
g4).

If the type of the re-transmitted mail is acceptance mail, in Sg3, the condition acceptance page as shown in FIG. 29 corresponding to the acceptance mail is delivered to the system user, and the acceptance mail is sent. Accept the conditions of the mail recipients who send. Specifically, for example, in the case of designating the mail recipient who is browsing the P6 contract and is browsing the application completion page of P7, as shown in FIG. Is accepted as a mail recipient who is browsing (Sg3), mail recipients that match the accepted conditions are extracted from the transmission result database, and a mail re-send list (accepted mail) is created (Sg4). .

Next, in Sg5, if the type of the received retransmitted mail is a reminder mail, the flow proceeds to Sg9, and if the type of the received retransmitted mail is an acceptance mail, the flow proceeds to Sg6.

If the received re-sent mail is a reminder mail, in Sg9, the reminder mail format data is read from the form table of various sent mails registered in the storage device 19 of the operation server 2 in advance, On the read out reminder mail, the URL of the page designated as unread in the condition acceptance,
Specifically, insert a URL in which the mail recipient ID and the mail ID of the originally sent e-mail (the mail ID registered in the corresponding transmission result database) are added to the URL of the clause page of P6. As shown in FIG. 27, after sending a reminder e-mail with the URL inserted to the system user for confirmation, if “OK”, the e-mail re-send list created above (reminder e-mail) After registering (setting) in the transmission table as a destination of the created reminder email (Sg10), as shown in FIG. 28, the period and the number of times until the same reminder email is transmitted is accepted, The execution of the received retransmission processing is set in the timetable (Sg11).

The mail recipient who has received the reminder mail thus transmitted selects the URL and selects the P6.
When the user accesses the clause page, the access is detected by the log analysis server 3b, and the access is registered in the transmission result DB.

When the received re-sent mail is the acceptance mail, the acceptance page (see FIG. 31) and the cancellation page which are accessed by the mail recipient by the transmission of the acceptance mail are displayed in Sg6. , Is generated by reading from the form tables of various pages registered in the storage device 19 of the operation server 2, and registered in the WWW server 3a.

Then, as in the case of the reminder mail,
The format data of the reminder email is read from the form table of various outgoing emails registered in the storage device 19 of the operation server 2 in advance, and the email recipients are included in the URLs of the created and registered consent page and cancel page. ID and the mail ID of the originally transmitted e-mail (mail ID registered in the corresponding transmission result database) are added, and as shown in FIG. 30, the acceptance mail in which the added URLs are inserted. After creating the message and sending it to the system user for confirmation, if it is “OK”, the mail re-sending list (acceptance mail) created above is sent to the transmission table as the destination of the created approval mail. By registering (setting), the acceptance mail is transmitted (Sg8).

When the mail recipient who receives the consent mail transmitted in this way selects the confirmation page in the consent mail shown in FIG. 30 when accepting the application contents, the cancel page is selected when canceling. By selecting, by confirming in the access log in the log analysis server 3b which of the confirmation page and the cancellation page these consent mail recipients accessed, the consent of these application contents can be grasped accurately and easily. Can be managed.

The present invention has been described above with reference to the drawings. However, the present invention is not limited to the above-mentioned embodiments, and the present invention can be applied even if changes or additions are made without departing from the spirit of the present invention. Needless to say, it is included in.

For example, the method of generating the mail ID and the method of generating the mail recipient ID are not limited to those in the above embodiments, and any method can be used as long as the mail and the mail recipient can be identified and specified. good.

Further, in the above description, the example in which the system user sends the electronic mail by using the sending system other than the company has been shown, but the present invention is not limited to this, and the sending system and the system. The computer terminal 9 of the user may be constructed as the same in-house system.

Further, in the above-mentioned embodiment, the mail ID and the mail recipient ID are added to the URL of the registration page as the identification information, but the present invention is not limited to this. When there is only one,
Since it is not necessary to distinguish the outgoing mails, the mail ID may be omitted, and further, other information may be added in addition to the mail ID and the mail recipient ID. .

Further, in the above-described embodiment, the list of the mail recipients who have received the e-mail on the transmission result display page but have not accessed the registration page which is the specific document can be automatically created. , In this way, it will be possible to easily send new emails only to recipients who have not read the incoming email or who have read the email but have not accessed the registration page. Therefore, the present invention is not limited to this.

Further, in relation to the function, a list of persons who have accessed a specific page of the registration page, for example, the page of the reservation completion but not the page of the agreement is created, and these agreements are It may be possible to send an e-mail to a mail recipient who has not read it so as to access the terms and conditions and read the terms and conditions.

Although not particularly described in the above embodiment, mail recipients include recipients using the ordinary computer terminal 7 and recipients using the mobile phone 8. Therefore, the two types of emails to be sent are accepted, one for sending to the computer terminal 7 and the other for sending to the mobile phone 8, and which of these emails is to be used is selected according to the email address to be sent. May be transmitted.

[0094]

The present invention has the following effects. (A) According to the invention of claim 1, a consent mail in which the URL address of the access page to which the identification code of each mail recipient is added is generated by the consent mail generation procedure, and the browsing is performed. Since it will be sent to the viewer of the predetermined page extracted in the person extraction procedure,
It is possible to easily confirm the intention of the mail recipient depending on whether or not the access page is accessed by selecting the URL address inserted in the consent mail.

(B) According to the invention of claim 2, in the acceptance mail transmitted to the mail receiver, at least a positive page and a negative page are associated with at least positive intention display content and negative intention display content. Since each URL address of the page is inserted, either positive or negative is selected by the mail recipient, and access to the positive page or negative page occurs. By specifying in the access history whether the mail recipient has made it, it is possible to more accurately confirm the intention of the mail recipient.

(C) According to the invention of claim 3, since the access history is registered for each individual electronic mail, it is possible to handle a plurality of electronic mails at the same time.

(D) According to the invention of claim 4, a consent mail in which the URL address of the access page to which the identification code of each mail recipient is added is inserted is generated in the consent mail generating procedure. , Because it will be sent to the viewer of the predetermined page extracted in the viewer extraction procedure, depending on whether the access page is accessed by selecting the URL address inserted in the consent mail, The intention of the recipient can be easily confirmed.

(E) According to the invention of claim 5, in the acceptance mail transmitted to the mail recipient, at least a positive page and a negative page are associated with at least the positive intention display content and the negative intention display content. Since each URL address of the page is inserted, either positive or negative is selected by the mail recipient, and access to the positive page or negative page occurs. By specifying in the access history whether the mail recipient has made it, it is possible to more accurately confirm the intention of the mail recipient.

(F) According to the invention of claim 6, since the access history is registered for each individual electronic mail, it is possible to handle a plurality of electronic mails at the same time.

[Brief description of drawings]

FIG. 1 is a block diagram showing a connection state of a transmission side system, a reception side computer, and a computer terminal of a system user in an embodiment of the present invention.

FIG. 2 is a block diagram showing the configurations of a mail server and an operation server used in an embodiment of the present invention.

FIG. 3 is a flowchart showing main processing contents executed by a document browsing confirmation program installed in the operation server in the embodiment of the present invention.

FIG. 4 is a flowchart showing the processing contents of a new mail transmission acceptance processing in the document browsing confirmation program installed in the operation server in the embodiment of the present invention.

FIG. 5 is a flowchart showing the processing contents of transmission result report processing in the document browsing confirmation program installed in the operation server in the embodiment of the present invention.

FIG. 6 is a flowchart showing the contents of an electronic mail transmission process executed by the mail server according to the embodiment of the present invention.

FIG. 7 is a flowchart showing the contents of the incoming mail processing of an electronic mail executed by the mail server in the embodiment of the present invention.

FIG. 8 is a flowchart showing the processing contents of access log registration processing in the document browsing confirmation program installed in the operation server according to the embodiment of the present invention.

FIG. 9 is a flowchart showing the contents of a mail re-sending process in the document browsing confirmation program installed in the operation server according to the embodiment of the present invention.

FIG. 10 is a diagram showing a display screen (user authentication page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 11 is a diagram showing a display screen (top menu page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 12 is a diagram showing a display screen (mail recipient condition acceptance page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 13 is a diagram showing a display screen (search result display page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 14 is a diagram showing a display screen (browsing document acceptance page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 15 is a diagram showing a display screen (browsing document confirmation page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 16 is a diagram showing a display screen (mail content acceptance page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 17 is a diagram showing a display screen (mail content confirmation page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 18 is a diagram showing a display screen (transmission condition confirmation page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 19 is a diagram showing a display screen (acceptance confirmation page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 20 is a diagram showing a display screen (top menu page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 21 is a diagram showing a display screen (transmission result selection page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 22 is a diagram showing a display screen (transmission result display page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 23 is a diagram showing a display screen (log status display page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 24 is a diagram showing a display screen (traffic graph display page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 25 is a diagram showing a display screen (mail re-transmission menu page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 26 is a diagram showing a display screen (condition acceptance (prompt mail) page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 27 is a diagram showing a display screen (retransmission (prompt mail) confirmation page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 28 is a diagram showing a display screen (retransmission acceptance completion page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 29 is a diagram showing a display screen (condition acceptance (acceptance mail) page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 30 is a diagram showing a display screen (retransmission (confirmation mail) confirmation page) displayed on the computer terminal of the system user in the embodiment of the present invention.

FIG. 31 is a diagram showing a display screen (confirmation page) displayed on the computer terminal of the mail recipient in the embodiment of the present invention.

FIG. 32 is a diagram showing a configuration of a mail recipient database in the embodiment of the present invention.

FIG. 33 is a diagram showing a structure of a transmission result database in the embodiment of the present invention.

[Explanation of symbols]

l Mail server 2 Operation server 3a WWW server 3b Log analysis server 4 Layer 4 (L4) switch 5 Mail server (ISP) 6 Mail server (mobile phone company) 7 Computer terminal (mail recipient) 8 Computer terminal (mobile phone) 9 Computer terminal (system user) 9'Computer terminal (system user) 10 Internet network (computer network) 14 Central processing unit (CPU) 15 Input device 16 Display device 17 RAM 18 Communication interface 19 Storage device 20 Data bus

─────────────────────────────────────────────────── ─── Continuation of the front page (51) Int.Cl. ⁷ Identification code FI theme code (reference)

Claims (6)

[Claims] 1. In a computer network composed of a plurality of computers connected by a communication means, it is confirmed by a delivered electronic mail whether or not the recipient of the electronic mail has viewed a predetermined specific document. A method for checking and confirming a document by e-mail for determining identification information for each e-mail transmitted from a sender computer, which determines unique identification information including information capable of identifying the recipient of the e-mail. Procedures and URs for enabling access through the computer network to specific documents that the recipient of the email wishes to view
An access information generation procedure for generating an L address, an addition procedure for adding at least the identification code to the URL address generated in the access information generation procedure, and a URL address to which the identification code is added in the addition procedure are transmitted. An inserting procedure for inserting into the e-mail, a transmitting procedure for transmitting the e-mail in which the URL address is inserted in the inserting procedure to the address of the mail recipient, and a receiving computer to which the e-mail is transmitted. When the URL address is selected, the mail recipient who has accessed is specified from the information that can specify the mail recipient in the identification information included in the URL address data output from the receiving computer, Access to record which page in the specified document the specified recipient accessed History registration procedure, a browser extraction procedure for extracting a mail recipient who browses a predetermined page in the specific document, and an access page for the extracted browser to access And a consent mail generation procedure for generating a consent mail in which the identification code of the viewer is added and a URL address that enables access to the generated access page is inserted, and the consent And a procedure for transmitting an acceptance email that sends the acceptance email generated in the email generation procedure to the email address of the viewer, and the access history registration procedure enables identification of access to the access page of the email recipient. A document viewing confirmation management method by e-mail characterized by recording. 2. The access page generated in the access page generation procedure is at least two types of pages, that is, a positive page and a negative page, and in the acceptance mail generation procedure, these positive page and negative page are generated. 2. The method for managing document browsing confirmation by e-mail according to claim 1, wherein each URL address of the page is inserted in correspondence with the positive intention display content and the negative intention display content, respectively. 3. The identification information includes electronic mail specifying information that can specify an electronic mail to be sent to a mail recipient,
In the access history registration procedure, the email identification information is extracted, and the email recipient identified from the information that can identify the email recipient is identified for each email identified by the extracted email identification information. 3. The method for checking and confirming a document by electronic mail according to claim 1, wherein the fact that the document has been accessed is recorded so that it can be specified. 4. In a computer network composed of a plurality of computers connected by a communication means, it is confirmed by a delivered electronic mail whether or not the recipient of the electronic mail has viewed a predetermined specific document. A recording medium for recording a document browsing confirmation management program by e-mail for executing, for each e-mail transmitted from the sending computer, peculiar identification information including information capable of identifying the recipient of the e-mail An identification information determination procedure for determining, an access information generation procedure for generating a URL address for enabling the recipient of the electronic mail to access a specific document desired to be viewed through the computer network, and the access An addition procedure for adding at least the identification code to the URL address generated in the information generation procedure, and the addition procedure Inserting procedure for inserting the URL address to which the identification code is added in the e-mail to be transmitted in the procedure, and transmitting the e-mail in which the URL address is inserted in the inserting procedure to the address of the mail recipient The procedure and the mail recipient in the identification information included in the URL address data output from the receiving computer when the URL address is selected in the receiving computer to which the electronic mail is sent can be specified. An access history registration procedure for identifying a mail recipient who has accessed from such information, and recording which page in the specific document the identified recipient accessed, and a predetermined procedure in the specific document. And a browser extraction procedure for extracting the mail recipients who are browsing the specified page and the access by the extracted browser. For generating an access page for generating an access page and a URL for adding the identification code of the viewer, and inserting a URL address for enabling access to the generated access page. There is a generation procedure, and a consent mail transmission procedure for transmitting the consent mail generated in the consent mail generation procedure to the e-mail address of the viewer, and the access history registration procedure is to the access page of the mail recipient. A recording medium recording a document browsing confirmation management program by e-mail, which is characterized by recording the access of the user. 5. The access page generated in the access page generation procedure is generated as at least two types of pages, a positive page and a negative page, and in the acceptance mail generation procedure, these positive page and negative page are generated. The recording medium recording the document browsing confirmation management program by e-mail according to claim 4, wherein each URL address of the page is inserted in association with the positive intention display content and the negative intention display content, respectively. 6. The identification information includes electronic mail specifying information that can specify an electronic mail to be sent to a mail recipient,
In the access history registration procedure, the email identification information is extracted, and the email recipient identified from the information that can identify the email recipient is identified for each email identified by the extracted email identification information. 6. A recording medium storing the document browsing confirmation management program by e-mail according to claim 4 or 5, which records the access to the document identifiable.