JP2003163746A - Emergency command system - Google Patents

Abstract

<P>PROBLEM TO BE SOLVED: To provide an emergency command system in which switching can be performed by simple operation in the case of emergency and reception command operation is enabled by the same operation as an ordinary operation even after switching. <P>SOLUTION: The system is provided with an active reception command controller 11 and an emergency reception command controller 12 and a fault judging part 83 of a monitoring part 18 detects the presence/absence of abnormality in the active reception command controller 11. When any abnormality is detected, a warning screen 30 calling emergency switching is displayed on the display of a command board 17. When an operator depresses a 'switch' button 32, the controller is switched to the emergency reception command controller 12 by switchers 15 and 16. Even when the operator can not perform switching because of any reason, the system has an automatic switching mode for some contents of the fault as well. <P>COPYRIGHT: (C)2003,JPO

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to an emergency command system, and more particularly, to an improvement of an emergency switching system in an emergency command system that receives a telephone call to instruct an appropriate measure when a fire occurs or a sudden illness occurs.

[0002]

2. Description of the Related Art In the event of an emergency such as a fire
By notifying the fire department by the 9th call, fire engines are dispatched from the nearest fire department to respond to emergencies. The firefighting command system used in such an emergency needs to operate normally at all times. If an emergency such as a trouble occurs in such a system, it is necessary to immediately activate a backup function for avoiding the trouble. Emergency switching of the conventional firefighting command system is performed by transferring the operation performed at the command stand to another device such as a telephone. One example thereof is disclosed in Japanese Patent Laid-Open No. 6-113039, "119 Notification Line Response System".

FIG. 7 shows the configuration of such a conventional system. This conventional system includes a 119 information line trunk 10
4 and the general telephone 108. The 119 information line trunk 104 includes a communication path control circuit 109, a control circuit 110, a subscriber circuit 111, a switching circuit 112, a call back circuit 113, and the like.

In the conventional system shown in FIG. 7, in the event of an emergency in the fire command system, the 119 reporting line is automatically switched to the general telephone 108 to make an acceptance response. 11
The 9-report line trunk 104 is prepared for the 119-report circuit. The control circuit 110 diagnoses the normality of the central controller by a predetermined method. When you identify a central controller failure,
The control circuit 110 controls the switching circuit 112 to control the incoming call to the general telephone 108, and also controls the subscriber circuit 111 to send a calling signal to the general telephone 108. The control circuit 110 recognizes dial information operated by the general telephone 108 through the subscriber circuit 111, and controls the switching circuit 112 to forcibly switch all or part of the 119 lines to the general telephone 108 side. ing.

[0005]

However, the above-mentioned conventional system has some problems as follows. First,
The reception operation is different between normal and emergency. The reason is that the incoming call is switched to the general telephone by the emergency switching. Second, the functions that can be performed in an emergency are limited. The reason is that the functions of the general telephone are limited as compared with the command board. Thirdly, the conditions for emergency switching are specified. The reason is that the method for confirming normality is limited.

[0006]

SUMMARY OF THE INVENTION The present invention has been made in view of the above-mentioned various problems of the conventional system, and a main object of the present invention is to provide an emergency command system capable of receiving the same operation as in a normal state even in an emergency. To do. Another object of the present invention is to provide an emergency command system capable of providing the same functions as in normal times even in an emergency. Still another object of the present invention is to provide an emergency command system capable of arbitrarily setting an emergency switching condition and automatically switching.

[0007]

In order to solve the above-mentioned problems, the emergency command system according to the present invention adopts the characteristic structure as described below.

(1) In an emergency command system in which, when an emergency situation such as a fire or a sudden illness occurs, the operator receives a dialing notification of a specific number by a telephone from the caller and the operator gives an appropriate measure. An operating system reception command control device that transmits an emergency call from the caller to the command board, a monitoring unit that monitors whether there is an abnormality in the operation system reception command control device, and when the monitoring unit detects an abnormality An emergency command system including an operation system reception instruction control device and an emergency system reception command control device that are switched by a switch.

(2) The monitoring unit instructs the failure detection unit for detecting a failure of the acceptance command control device, the failure determination unit for determining the level of the failure, and the failure level determined by the failure determination unit for the instruction. The emergency command system according to (1), further including: a failure notification unit that notifies the platform and an emergency switching unit that switches and controls the switch based on a determination result of the failure determination unit.

(3) The judgment result of the failure judging section is to display the existence or non-existence of a failure, the content of the failure, selection of measures for the failure, etc. on the display of the command board (1) or (2). Emergency command system described in.

(4) The emergency command system according to (3), wherein the failure determination unit includes a failure switching method determination memory for each failure type.

(5) The fault switching method determination memory includes the fault type, an automatic switching / manual switching flag, an automatic switching timer value that determines a time until execution of the automatic switching, and a command board display message (3) or (4). ) Emergency command system described in.

(6) The failure determination section searches the failure switching method determination memory based on the failure type of the message received from the failure detection section to determine the switching method of the switch (3), ( The emergency command system according to 4) or (5).

(7) When the fault occurs, when the operator cannot judge the switching despite displaying the fault on the command board, the switching operation is supported according to a procedure registered in advance. The emergency command system according to any one of to (6).

Further, according to a preferred embodiment of the emergency command system according to the present invention, the monitoring section includes a failure detection section for detecting a failure of the acceptance command control device, a failure determination section for determining the level of the failure, and the failure determination. A failure notification unit that notifies the command board of the failure level determined by the unit, and an emergency switching unit that controls switching of the switch based on the determination result of the failure determination unit. The determination result of the failure determination unit displays the presence or absence of a failure, the content of the failure that occurred, the selection of measures for this failure, and the like on the display of the command board. The failure determination unit includes a failure switching method determination memory for each failure type. The failure switching method determination memory includes a failure type, an automatic switching / manual switching flag, an automatic switching timer value that determines the time until execution of automatic switching, and a command board display message. The failure determination unit searches the failure switching method determination memory based on the failure type of the message received from the failure detection unit and determines the switching method of the switch. When the failure occurs, even if the failure is displayed on the command board, but the operator cannot judge the switching, the switching operation is supported according to the procedure registered in advance.

[0016]

DETAILED DESCRIPTION OF THE PREFERRED EMBODIMENTS The configuration and operation of a preferred embodiment of an emergency command system according to the present invention will be described in detail below with reference to the accompanying drawings.

First, FIG. 1 is a block diagram showing the configuration of a fire command system which is a first embodiment of an emergency command system according to the present invention. This fire command system 10 includes an operational (or active) acceptance command controller 11, an emergency (or standby) acceptance command controller 12, and a caller (telephone) 1.
3, a communication network 14, switching devices 15 and 16, a command board 17 and a monitoring unit 18. Also, this monitoring unit 18
Is composed of an operation state monitoring unit 81, an emergency switching unit 82, a failure determination unit 83, and a failure notification unit 84.

In the fire-fighting command system 10 of FIG. 1, the operation-system reception command controller 11 controls the communication system such as reception of the 119th call during normal times. When the caller 13 dials 119 from the telephone, the switching device 1 is passed through the communication network 14.
It arrives at the operation system acceptance command control device 11 through 5. The operation system acceptance command control device 11 is
The 9th incoming call information is notified to the command board 17. The operational status of the operational system acceptance command control device 11 is notified to the operational status monitor 81 of the monitor 18. The operational status monitoring unit 81 that has received the operational status notifies the failure determination unit 83 of the received message.

The failure determination section 83 determines the status of each command board, the status of each line, the presence / absence of a failure, and the content of the failure from the message received by the operation status monitoring section 81. Failure determination unit 83
If it is determined that there is a fault, the fault notification unit 84 is notified of the fault information and the fault content. The fault notifying unit 84 that has received the fault information and the fault content sends the fault display instruction, the fault content message, the state of each command line, and the state of each line to the command line 17 that needs to display the fault. The command board 17 that has received the fault display instruction displays a fault occurrence, a fault content, and a talking state on a built-in display (not shown).

The operator (operator) of the command board 17 determines whether or not to switch the operation system reception command control device 11 to the emergency system reception command control device 12 based on the contents displayed on the above-mentioned display device. When the operator of the command board 17 determines that the switching is necessary, the switching request from the command board 17 notifies the failure notification unit 84 of the switching request. The failure notification unit 84 that has received the switching request transmits the switching request to the failure determination unit 83. The failure determination unit 83 that has received the switching request issues a switching instruction to the emergency switching unit 82 when it determines that the received switching request is valid. The emergency switching unit 82 is the switching device 1
A switching instruction is issued to 5 and 16 and an operation system acceptance command control device 11
Each line connected to the emergency reception command controller 12
Switch to.

Next, FIG. 2 is an example of a screen display when a failure occurs in the fire command system 10 shown in FIG. In the specific display example shown in FIG. 2, the alarm screen 30 is displayed on the indicator of the command board 17 when a failure occurs. On the alarm screen 30, an alarm content 31, a "switch" button 32 for emergency system, and a "cancel" button 33 for not switching are displayed. The operator of the command board 17 presses the “switch” button 32 when the alarm content 31 is checked and it is determined that switching to the emergency system is necessary. "Switch" button 3
The 2-press information is notified to the failure notification unit 84 in FIG. 1 to start a series of switching operations.

On the other hand, FIG. 3 shows an example of the configuration of a failure switching method determination memory (not shown) of the failure determination section 83 included in the core section 18 of the fire command system 10 shown in FIG. In FIG. 3, the failure switching method determination memory has a configuration of failure determination memories 45a to 45n for each failure type. Each of the failure determination memories 45a to 45n includes a failure type 41, an automatic switching / manual switching flag 42, an automatic switching timer value 43, and a command board display message 44. The failure determination unit 83
The same content as the failure type of the received message is searched from the failure type 41 of the failure determination memory. When the failure determination unit 83 is able to search for the same failure type 41, the determination flag 42 indicating whether to perform the emergency switching automatically or manually is read.

Further, the failure judging section 83 reads the command board display message 44. The failure determination unit 83 uses the failure type 4
1. The contents of the automatic switching / manual switching flag 42 and the command board display message 44 are sent to the failure notification unit 84. Further, the failure determination unit 83 uses the automatic switching / manual switching flag 42.
Is set to automatic switching, the automatic switching timer value 43
Refer to to start the timer until the automatic switching is executed.

As described above, the fire command system 10 according to the present invention.
1 has been described in detail, the operation system reception command control device 11 and the emergency system reception command control device 12 in FIG. 1 are well known to those skilled in the art and are not directly related to the present invention, and therefore detailed configurations thereof are omitted. To do.

Next, FIG. 4 shows an emergency switching sequence of the fire command system 10 shown in FIG. In FIG. 4, the failure information (A1) from the operation system reception command control device 11 is given to the operation state monitoring unit 81. Then, the operation status monitoring unit 81 notifies the failure determination unit 83 of the failure information (A2). The failure determination unit 83 determines the failure content from this failure information (A2) and notifies the failure notification unit 84 of the failure information (A3). The failure notification unit 84 notifies the command board 17 of the failure information (A4). If the operator of the command board 17 determines that it is necessary to switch to the emergency system reception command controller 12 according to the content of the alarm (31 in FIG. 2), the operator presses the “switch” button (32 in FIG. 2). . Upon receiving the switching request (A5) to the emergency system reception command control device 12, the failure notification unit 84 notifies the failure determination unit 83 of the switching request information (A6). When the failure determination unit 83 that has received the switching request information (A6) determines that the received switching request information (A6) is valid, it sends a switching instruction (A7) to the emergency switching unit 82.

Fault switching unit 8 which has received the switching instruction (A7)
2 sends the switching request information (A8) to the switches 15 and 16. Switches 15 and 1 that have received the switching request information (A8)
Reference numeral 6 switches each line connected to the operation system reception command control device 11 to the emergency system reception command control device 12.

Further, FIG. 5 shows that when the operator of the command board 17 cannot perform the switching operation while a serious failure occurs,
An emergency switching sequence for automatically switching is shown.
In the operation sequence of FIG. 5, when the failure information (B1) from the operation system acceptance command control device 11 is given to the operation status monitoring unit 81, the operation status monitoring unit 81 causes the failure information (B1).
2) is notified to the failure determination unit 83. Failure determination unit 83
Determines the failure content from the failure information (B2) and the failure switching method determination memory shown in FIG. 3, and notifies the failure notification unit 84 of the failure information (B3).

At this time, the failure determination section 83 determines that the failure is a serious failure, the automatic failure switching flag 42 is set to the automatic switching mode, and the "switching" is issued even if there is no "switching" instruction from the command board 17. Determine that is necessary. Therefore, the automatic switching timer value 43 activates the forced switching timer (B5). The failure notification unit 84 notifies the command board 17 of the failure information (B4). Even if there is no "switch" request from the command board 17, if the forced switching timer (B5) times out, the failure determination unit 8
3 sends a "switch" instruction (B6) to the emergency switching unit 82. Fault switching unit 8 that has received this "switch" instruction (B6)
2 sends the switching request information (B7) to the switches 15 and 16. Switching device 1 that has received this switching request information (B7)
Reference numerals 5 and 16 switch each line connected to the operation system reception command control device 11 to the emergency system reception command control device 12.

As described above, in the embodiment of the fire command system according to the present invention described above, the emergency system acceptance command control device 1
Even after switching to 2, the operation at the command board 17 that is normally used is realized. Therefore, even in an emergency, it is possible to receive the same operations as in normal times, and it is possible to provide a fire command system having the same functions as in normal times. Further, this embodiment is provided with a function capable of arbitrarily setting an emergency switching condition and automatically switching. Therefore, even if the operator cannot perform the "switch" for some reason, the emergency switch can be safely performed.

Next, FIG. 6 is a block diagram showing the configuration of the fire command system of the second embodiment of the emergency command system according to the present invention. The basic configuration of this fire command system 10 'is similar to that of the first embodiment shown in FIG. In other words, the fire-fighting command system 10 'is composed of an operation system reception command control device 11, an emergency system reception command control device 12, an informer 13, a communication network 14, a command stand 17, and a monitoring unit 18'. Further, the monitoring unit 18 ′ includes a failure detection unit 81, an emergency switching unit 82 ′, a failure determination unit 83, and a failure notification unit 84.

Therefore, the fire fighting command system 10 'of the second embodiment shown in FIG. 6 has an emergency switching section 82' of the monitoring section 18 '.
In, it differs from the fire fighting command system 10 of the first embodiment shown in FIG. In FIG. 6, the emergency switching unit 82 'is
A line from the communication network 14, a line to the operation system reception command control device 11, a line to the emergency system reception command control device 12, and a line to the command stand 17 are drawn in, and each switching unit is also incorporated. In other words, the switching devices 15 and 16 in the fire command system 10 of the first embodiment shown in FIG.
Included within 2 '.

In FIG. 6, the operation system acceptance command control device 1
The control unit 1 controls the communication system such as reception of the 119th message during normal times. When the caller 13 dials 119, the communication network 1
4 and the switching device 15 in the emergency switching unit 82 'to reach the operation system acceptance command control device 11. The operation system acceptance command control device 11 notifies the command board 17 of the 119th incoming call information through the switch in the emergency switching unit 82 '. The failure detection unit 81 is notified of the operation status of the operation system reception command control device 11. The failure detection unit 81 that has received the operation state notifies the failure determination unit 83 of the received message. Failure determination unit 83
Determines the presence or absence of a failure and the content of the failure from the received message. The failure determination unit 83 that determines that there is a failure notifies the failure notification unit 84 of the failure information and the failure content.
Fault notification unit 84 that has received fault information and fault details
Sends a fault display instruction and a fault content message to the command board 17 that needs to perform fault display.

The command board 17 which has received the fault display instruction displays a fault occurrence and a fault content on a built-in display (not shown) as shown in FIG. The operator of the command board 17 determines whether to switch the operation system reception command control device 11 to the emergency system reception command control device 12 according to the content displayed on the display. When the operator of the command board 17 determines that the switching is necessary, the failure notification unit 84 is notified of the switching request by the switching operation from the command board 17. Upon receiving the switching request, the failure notification unit 84 sends the switching request to the failure determination unit 83. Also, the failure determination unit 8 that has received the switching request
When it is determined that the received switching request is valid, 3 instructs the emergency switching unit 82 ′ to switch. Emergency switching unit 8
2'switches each line connected to the operation system acceptance command control device 11 to the emergency system acceptance command control device 12 by a built-in switch. As described above, in the fire command system 10 ′ of the second embodiment, the emergency switching unit 82 ′ includes the switch, so that the number of constituent devices can be reduced.

The configuration and operation of the preferred embodiment of the emergency command system according to the present invention have been described above in detail. However, such an embodiment is merely an example of the present invention and does not limit the present invention in any way. Those skilled in the art can easily understand that various modifications and changes can be made according to a specific application without departing from the gist of the present invention. In the above-described preferred embodiment, the case of the firefighting command system that responds to an emergency such as a fire has been described, but it is needless to say that it can be similarly applied to the case of an emergency such as a sudden illness.

[0035]

As can be understood from the above description, the emergency command system of the present invention has the following remarkable practical effects. First, even in an emergency, it is possible to receive the same operation as in normal times. The reason for this is that the command board, which is the operation unit, is constructed so that it can be used even in an emergency. Second, it can provide the same functions as in normal times even in an emergency. The reason is that the same command board as in normal times can be used even after an emergency switch. Thirdly, the emergency switching condition can be arbitrarily set and can be automatically switched. The reason is that the failure determination unit can determine the importance of emergency switching.

[Brief description of drawings]

FIG. 1 is a block diagram showing a configuration of a first embodiment of an emergency command system according to the present invention.

FIG. 2 is a screen display example when a failure occurs in the emergency command system shown in FIG.

FIG. 3 is a diagram showing a configuration example of a failure switching method determination memory in the emergency command system shown in FIG.

FIG. 4 is a sequence diagram at the time of emergency switching in the emergency command system shown in FIG.

5 is a sequence diagram at the time of emergency switching (automatic) of the emergency command system shown in FIG.

FIG. 6 is a block diagram showing a configuration of a second embodiment of an emergency command system according to the present invention.

FIG. 7 is a block diagram of a conventional 119 reporting line response system.

[Explanation of symbols]

10, 10 'Emergency command system (fire command system) 11 Operation system acceptance command control device 12 Emergency system acceptance command control device 13 whistleblower 15, 16 switch 17 Command board 18, 18 'monitoring unit 30 alarm screen 81 Operation status monitoring unit 82, 82 'Emergency switching unit 83 Failure determination unit 84 Failure notification section

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Claims (7)

[Claims] 1. An emergency command system in which when an emergency situation such as a fire or a sudden illness occurs, the operator receives a dialing notification of a specific number by a telephone from the caller, and the operator issues an appropriate measure, When an operation system reception command control device that transmits an emergency call from the caller to the command board, a monitoring unit that monitors whether there is an abnormality in the operation system reception command control device, and when the monitoring unit detects an abnormality, An emergency command system, comprising: the operating system reception instruction control device and an emergency system reception command control device that is switched by a switch. 2. The monitoring unit includes a failure detection unit that detects a failure of the reception command control device, a failure determination unit that determines the level of the failure, and a failure level that the failure determination unit determines. The emergency command system according to claim 1, further comprising: a failure notification section that notifies the failure notification section and an emergency switching section that switches and controls the switch based on a determination result of the failure determination section. 3. The judgment result of the failure judgment section displays on the indicator of the command board the presence or absence of a failure, the content of the failure that occurred, the selection of measures for the failure, and the like. The emergency command system described in 2. 4. The emergency command system according to claim 3, wherein the failure determination unit includes a failure switching method determination memory for each failure type. 5. The fault switching method determination memory includes a fault type, an automatic switching / manual switching flag, an automatic switching timer value that determines a time until execution of automatic switching, and a command board display message. Or the emergency command system according to 4. 6. The failure determination unit searches the failure switching method determination memory based on the failure type of the message received from the failure detection unit to determine the switching method of the switch. The emergency command system according to 3, 4, or 5. 7. The switching operation is supported in accordance with a procedure registered in advance when the operator cannot judge the switching even though the failure is displayed on the command board when the failure occurs. The emergency command system according to claim 1.