JP2003122885A - Business activity supporting system and computer program - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide an environment capable of allowing a person in charge of sales to quickly and surely input the actual result of visiting a customer, and also to reduce the load on the person in charge. SOLUTION: The person in charge inputs the visiting schedule to the customer in the schedule data 13. A schedule management means 17 informs the arrival of a visiting time on visit scheduled day in accordance with the schedule data 13, and further requires the input of the visit actual result information when the person in charge visits on the customer. Whereby the person in charge can surely record the business activity. This visit actual result information is utilized in settling up a travel charge and calculating the sales force allowance.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a business activity support system and a computer program for providing information to a sales person so that he or she can effectively carry out business activities with a customer.

[0002]

[Prior Art] A salesperson who goes around a customer for selling products, etc., organizes various reports such as a record of sales activities, a visit schedule, a report of sales details, and a report.
You must provide information to your supervisor and related departments. If this information does not flow promptly or if it flows erroneously, business negotiations cannot be smoothly promoted, which directly affects business results. Therefore, in general, a salesperson uses a mobile terminal or the like to connect to a server from a location and input necessary information.

[0003]

By the way, the above conventional techniques have the following problems to be solved. Some of the sales staff often use sales information on mobile devices to make detailed and frequent reports, and because they collectively enter sales information at appropriate times, there is often a shortage of information, Some people may delay the timing of information input. However, it is not easy to obligate everyone to enter information in fine detail as early as possible. In addition, inputting information is generally complicated, for example, if you try to enter the report after visiting some customers, there are many input items, which is important while postponing some input work. It is not uncommon to forget to enter items. In addition to this, the sales person is required to reduce the burden of clerical contact work because he / she has other work such as payment for transportation expenses after returning to work and various other works. The present invention has been made in view of the above points, and simplifies the work of inputting information, reduces the burden on the sales staff, and effectively uses the input information to enable the sales staff. The purpose is to provide a business activity support system that supports the business activities of

[0004]

The present invention adopts the following constitution in order to solve the above points. <Structure 1> By referring to the visit schedule information and the visit record information to the customer, which is input from the terminal of the sales person and accumulated in the server, the time when the above-mentioned sales person visits each customer next time is referred. A computer program that causes a computer of a server to execute the processing of notifying the terminal of the sales person by the arithmetic processing.

The terminal of the sales person and the server are connected through an arbitrary network. When the sales person operates the terminal of the sales person, the visit schedule information and the visit record information to the customer are stored in the server. The planned visit information is plan information that has not been visited yet. The visit record information is information displaying the date of actual visit. Not only will you be notified of the arrival of your scheduled visit date,
By notifying that a predetermined period has passed since the day of the actual visit and prompting an early return visit, the sales effect can be promoted. Sales activity refers to various activities by a person in charge for selling and providing products and services, and includes arbitrary business such as information gathering business, sales business, contact business, and accounting business. The server may be a computer that stores the visit schedule information and the visit record information, or may be another computer connected through a network. The following description is also the same.

<Structure 2> An event which is input from the terminal of the sales staff member and generates schedule data including visit schedule information and visit record information to the customer, which is accumulated in the server, and managed by this schedule data. A computer program that notifies the salesperson's terminal of the occurrence of each of the occurrences of the event, and causes the computer of the server to execute a process of requesting the input of corresponding data when the predetermined event occurs.

Similar to the known schedule management application, when the marked event occurs, the occurrence of the event is notified. Furthermore, for example,
At the time of visiting the customer, request the input of performance information. As a result, the sales person can surely record the sales activity.

<Structure 3> In the computer program according to Structure 1 or 2, the server performs a process of synchronizing the personal schedule management data of the sales staff with the schedule data accumulated in the server and supporting the sales staff. Computer program to be executed by the computer.

Generally, each salesperson uses a personal schedule management application.
The application is installed in a mobile computer or the like carried by a salesperson. For basic schedule management, it is more convenient to use the personal schedule management data of this application program.
On the other hand, the schedule data stored in the server and supporting the sales person is indispensable for specially supporting the sales person. Requiring the sales person to enter both data is burdensome. Therefore, the personal schedule management data in the schedule management application program running on the terminal of the sales staff member is synchronized with the sales support schedule data stored in the server and supporting the sales staff member. Synchronizing means
There are a method of copying the contents of one to the other, and a method of always reflecting the addition to the other when the data is added to either one. Either method will do.

<Structure 4> In the computer program according to Structure 3, a computer for causing the server computer to execute processing for synchronizing the personal schedule management data and the sales support schedule data when a predetermined instruction is input. program.

The predetermined instruction may be an operation of an instruction button included in an input operation screen of visit record information or the like. Synchronous processing is executed by the intention of the sales person. Further, when the visit record information input operation program is activated, an instruction may be automatically issued. It is possible to prevent forgetting to operate the instruction button.

<Structure 5> In the computer program according to Structure 3, a computer program for causing a computer of a server to periodically perform processing for synchronizing personal schedule management data with schedule data for sales support.

The term "regularly" means that synchronization is performed every day, for example, at 12:00 pm or once in the morning and once in the afternoon. This is to reduce the operation load on the sales staff.

<Structure 6> In the computer program according to Structure 1 or 2, a computer program for causing a computer of a server to execute processing of holding confirmation information input from a management side terminal regarding schedule data and visit record information.

The administrator is notified of the schedule data and the visit record information at any time using the management terminal. As a result, the manager can give an appropriate instruction or evaluate the sales activity of each sales person to make efficient sales activity. In this system, a sales person sends detailed sales information in real time based on schedule data. By holding the confirmation information that the administrator confirms and approves this content, the visit record information can be safely used thereafter.

<Structure 7> In the computer program according to Structure 1 or 2, referring to the schedule data and the visit record information, a process of automatically generating travel expense settlement data for the sales staff is performed on the server computer. A computer program to be executed.

In this system, the sales person is obliged to report the sales activity in real time. Moreover, the business performance is confirmed by the administrator, and the reliability of the information is high. Therefore, we decided to automatically perform the travel expense settlement process, which had been a heavy burden on sales personnel, to support sales operations.

<Structure 8> In the computer program according to Structure 1 or 2, referring to the schedule data and the visit record information, the server computer executes a process for automatically generating data for out-of-office allowance clearing of the sales person. A computer program to be executed by.

As in the case of the travel expense clearing, it is decided to automatically perform the out-of-office allowance clearing process to support the sales operation.

<Structure 9> In the computer program according to Structure 1 or 2, referring to the visit record information,
A computer program that causes a server computer to execute processing for generating sales evaluation data for sales personnel.

If data for performance evaluation of the sales staff is generated based on the visit result information that is finely input as described above, the data can be reflected in efficient staffing and personnel evaluation. As the performance evaluation data, cumulative data such as the number of visiting customers, the number of visits, the meeting time, the number of successful negotiations (the number of contracts closed), and the sales amount are suitable, but any data may be used.

<Structure 10> In the computer program according to Structure 1 or 2, by referring to the visit record information, a computer program for causing the computer of the server to execute a process of creating a material representing the relationship between the customer visit and the sales effect. .

If the sales staff performance evaluation data is generated based on the visit performance information that is finely input as described above, the relationship between the customer visit and the sales effect is analyzed and the next sales activity is immediately performed. It will be reflected in, and more efficient sales activities will be possible. The performance evaluation data may be any content such as a list showing visit dates and meeting times for each customer, or a graph showing the relationship between the number of visits and sales.

<Structure 11> A sales activity support database for accumulating visit schedule information and visit record information to a customer, which is input from the terminal of a sales person, and the above-mentioned visit schedule information and visit record information are referred to. Then, the sales activity support system is provided with a schedule management means for calculating next visit time to each customer by the sales person by arithmetic processing and notifying the terminal of the sales person.

A system for executing the program of configuration 1. The business activity support database is a storage device such as a server. Memorize arbitrary information including visit schedule information and visit record information. The schedule management means comprises a computer program.

<Structure 12> A sales activity support database for accumulating visit schedule information and visit record information to the customer, which is input from the terminal of the sales person, and a schedule including the above visit schedule information and visit record information. A schedule management unit that generates data, notifies the salesperson's terminal of the occurrence of each event managed by this schedule data, and requests the input of the corresponding data when a predetermined event occurs. A sales activity support system characterized by having and.

A system for executing the program of configuration 2.

<Structure 13> In the sales activity support system according to Structure 11 or 12, data for synchronizing the personal schedule management data of the sales staff and the schedule data accumulated in the server and supporting the sales staff. A business activity support system having a synchronization processing means.

A system for executing the program of configuration 3. The data synchronization processing means is a computer program that executes synchronization processing.

<Structure 14> In the sales activity support system according to Structure 13, there is provided data synchronization processing means for synchronizing the personal schedule management data with the sales support schedule data when a predetermined instruction is input. A sales activity support system characterized by that.

A system for executing the program of configuration 4.

<Structure 15> The sales activity support system according to Structure 13 is characterized by further comprising data synchronization processing means for synchronizing personal schedule management data and schedule data for sales support at regular intervals. Sales activity support system.

A system for executing the program of configuration 5.

<Structure 16> The business activity support system according to Structure 11 or 12 is characterized in that it is provided with information management means for holding the confirmation information inputted from the management side terminal for the schedule data and the visit record information. Sales activity support system.

This is a system for executing the program of structure 6. The information management means is a computer program that executes predetermined arithmetic processing by referring to various data such as visit record information.

Confirmation information is included in an information storage area for recording visit results and sales activities, for example. This makes it possible to distinguish between confirmed information and unconfirmed information.

<Structure 17> In the sales activity support system according to Structure 11 or 12, an information management unit for automatically generating travel expense settlement data for the sales staff member by referring to the schedule data and the visit record information. A sales activity support system characterized by being equipped.

This is a system for executing the program of configuration 7.

<Structure 18> In the sales activity support system according to Structure 11 or 12, information management means for automatically generating data for out-of-office allowance clearing of a sales person by referring to schedule data and visit record information. A business activity support system characterized by having.

A system for executing the program of structure 8.

<Structure 19> The sales activity support system according to Structure 11 or 12 is characterized in that it is provided with information management means for referring to the visit record information and generating data for evaluating the record of the sales representative. Sales activity support system.

A system for executing the program of configuration 9.

<Structure 20> In the sales activity support system according to Structure 11 or 12, an information management means for referring to the visit record information and executing a process of creating a material representing the relationship between the customer visit and the sales effect. A sales activity support system characterized by being equipped.

A system for executing the program of structure 10.

[0045]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described below with reference to specific examples. FIG. 1 is a block diagram showing a specific example of a business activity support system of the present invention.

In this system, a server 2 for supporting sales activities is connected to a network 1, and a terminal 3 of a sales person, a terminal 4 of an accounting department, a terminal 5 of a personnel department, a terminal 8 on a management side, etc. Connect and realize. A sales activity support database 6 is connected to the server 2. The business activity support database 6 is a storage device built in the server or external to the server.
The sales activity support database 6 includes visit record information 11,
Visit schedule information 12, schedule data 13, visit result information 14, business behavior information 15, and the like are stored.
Further, on the server 2, the schedule management means 17, the synchronization processing means 18, and the information management means 19 are configured to operate.

The salesperson's terminal 3 is a terminal for the salesperson to enter sales information when performing various sales activities.
It may be any device such as a personal computer, a mobile terminal or a mobile phone. The terminal 4 of the accounting department, the terminal 5 of the personnel department, and the management-side terminal 8 are personal computers and workstations, and are provided to use the data processed by the server 2 in each department.
For example, the visit record information 11, the visit schedule information 12, the schedule data 13, the visit result information 14, the business behavior information 15, etc. stored in the business activity support database 6 are as follows:
Each of them consists of a web page for information transmission, which is terminal 3 of the sales staff, terminal 4 of the accounting department, and terminal 5 of the human resources department.
Alternatively, it may be a system that can be viewed from the management side terminal 8.

The schedule management means 17 refers to the visit schedule information 12 and the visit record information 11 to the customer, which is input from the salesperson's terminal 3 and is stored in the server 2, and refers to each customer by the salesperson. It has a function of calculating the next visit time to the destination by arithmetic processing and notifying the terminal 3 of the salesperson. Further, the schedule data including the visit schedule information 12 and the visit record information 11 to the customer, which is input from the terminal 3 of the sales person and accumulated in the server 2, is generated, and the schedule data of the event managed by the schedule data is generated. Each time it occurs, it has a function of notifying the salesperson's terminal of the occurrence of the event and requesting the input of corresponding data when a predetermined event occurs.

The synchronization processing means 18 is the terminal 3 of the salesperson.
It has a function of synchronizing the personal schedule management data in the schedule management application program 7 operating in step S with the sales support schedule data 13 stored in the server 2 and supporting the sales staff. Personal schedule management data and sales support schedule data 13
There is a case where the operation is synchronized with the direct operation by the sales person, and a case where the operation is automatically performed at a fixed time every day. The information management means 19 refers to the function of holding the confirmation information input from the management-side terminal 8 for the schedule data 13 and the visit record information 11 and the schedule data 13 and the visit record information 11 to refer to the travel expenses of the sales person. Function for automatically generating clearing data, function for automatically generating data for out-of-office allowance clearing of sales staff by referring to schedule data 13 and visit record information 11, visit record information 1
1, the function of generating sales performance evaluation data of the sales staff member, the function of creating the material showing the relationship between the customer visit and the sales effect by referring to the visit performance information 11 and the like. Specifically, it will be described with reference to the following drawings.

The sales staff makes a visit schedule to the customers and visits each customer in order. Then, they have business negotiations with the customer and report the results of the business negotiations to their superiors. Information on other companies competing during business negotiations will also be reported to the boss. Use this system to ensure that these reports can be easily entered in real time from the sales representative's terminal. In order to prevent forgetting to input data, the schedule management means 17 works in conjunction with the schedule data 13 to transmit a message for prompting data input to the sales staff. Furthermore,
The sales staff must calculate business trip expenses and out-of-town allowances according to the visit record, prepare an invoice, and submit it to the accounting department. The preparation of these documents is very complicated and burdens the sales staff. In this system, a sales person inputs a required visit record and a schedule, and the result is used to automatically calculate travel expenses. This reduces the load on the sales staff.

On the other hand, sales results can be obtained according to the sales performance of the sales staff. In addition, a system for conducting sales activities widely and evaluating sales personnel who develop new customers more highly is desired. In the present invention, business performance and schedule data are used to generate data for business activity evaluation. Further, it is possible to generate data for quantitatively analyzing the effect of the visit by correlating the result of the visit to the customer with the result of the actual business negotiation.

FIG. 2 is an example of a display screen based on the schedule data generated by the schedule management means. This screen is almost the same as the contents of the schedule management application program 7 operating on the terminal 3 of the sales person. Since the synchronization processing means 18 synchronizes at an appropriate timing, the contents of both are always matched. On page 20 of the figure, the name of the customer to be visited is entered in a calendar-shaped table 21. Also, when the name of the customer who is scheduled to visit is clicked, a page (not shown) in which the specific meeting items and the contents of the business negotiation are entered is displayed. This data may be entered by the sales staff at an appropriate free time. This data is mainly scheduled, and real-time processing is not always required. Schedule management application program 7 that runs on the salesperson's terminal 3
A schedule synchronization button 22 is provided in order to match the contents of what is input in step 1 with the contents of that input in this system. When this button 22 is clicked, the synchronization processing means 18 is activated and the synchronization processing is performed.

The synchronization processing is performed, for example, on page 2
It may be performed when 0 is displayed. The synchronization process may be automatically performed on a daily basis. On the other hand, the schedule management means 17 monitors this content and, on the scheduled visit date, notifies the sales representative of that fact and manages the schedule. At the end of the visit, notify you as soon as possible to enter the results.

FIG. 3 is an explanatory diagram of a page for displaying the schedule guidance which is displayed on the terminal of the sales staff at any time.
On this page 30, the daily schedule data 31 is displayed at the top. When the button 32 marked with “Display monthly schedule” is clicked, the schedule data for January shown in FIG. 2 is displayed. Here, if it is necessary to synchronize the schedule described above, the schedule synchronization button 33 may be clicked. The button 34 filled in with the new schedule registration is
This is for performing the process of registering a new schedule. The button 35 that has been registered as new visit result registration is
It is for performing the process of inputting the visit result. The non-visit information registration button 36 is used for input operation processing of information other than the visit. The button 37 in which the schedule management take-in information is entered is for performing a data input process to the schedule data.
Beneath these buttons, the schedule management means displays future schedule information, such as a schedule of visits, presence / absence of appointments, destinations, and results of visits. The schedule is managed by displaying such a page on the terminal 3 of the salesperson.

FIG. 4 is an explanatory diagram of a visit record information input page. The page 40 in the figure shows
For example, it is for inputting the visit record of July 2001. This page is displayed on the salesperson's terminal 3 to request input of the information of item 45 of the purpose of visit. This makes it possible to enhance visit record data with a simple operation. After that, the contents can be freely confirmed on the management side terminal 8 and used for business planning and management.

At the top of page 40 in the figure, the customer name 41
And a column 42 for inputting the actual result information display month. The data in this field can be selected and input from the drop-down list. The button group 43 in the center of the figure is to be clicked when changing the month in which the result information is displayed. The visit purpose 45 of the visit record table 44 is selected by using a circle. Visits include inquiries, business negotiations, complaints, campaigns, and more. In this example, the content is such that the customer shown in this figure is visited on the 9th, 11th, and 16th of July, and a business negotiation for a certain item is held there. The circle will appear or disappear just by clicking on the relevant part of the visit purpose 45. You only need to enter a certain word for the case part. The case part is automatically displayed if it is recorded in the schedule data in advance. As a result, the work of inputting the visit record information is completed with an extremely simple operation.

FIG. 5 is an explanatory view of a page for organizing the sales behavior information of the sales staff member and making a report. On this page 50, when a sales person performs a sales activity, the customer who visited, the date of the visit, and information about whether the customer actually visited or not, the state of the planned visit are displayed. The page of this figure can be generated by organizing the visit record information and extracting the necessary items. The information 51 such as the name of the sales person is a part for displaying the identification code name and affiliation of the sales person. The report column 53 shows the date when this information was reported, and the confirmation column 53 shows the date when the report was confirmed at the management side terminal 8. The list 54 is a part for displaying the visited customer and the visit date. All results columns are scheduled before the visit to the customer. When you visit a customer, the planned characters become actual characters. For example, after visiting a predetermined customer shown in the figure on August 3, the column in which “plan” is entered is changed to the letters “actual”. The column 53 is a result of totaling results.

FIG. 6 is an operation flowchart of the system of the present invention. The system shown in FIG. 1 operates according to the procedure shown in this figure. First, in step S1, it is assumed that the schedule data 13 is input from the terminal 3 of the salesperson. At this time, the sales person's terminal 3 is synchronized with the data of the schedule management application program (step S2). This is the synchronization processing means 1
According to the process of 8. The schedule management means 17 refers to the schedule data 13 and displays a page as shown in FIG. 3 to give a notice of the planned visit (step S).
3).

After that, when the salesperson finishes visiting the customer, the schedule management means 17 displays a page as shown in FIG. 4 on the terminal 3 of the salesperson to input the visit record. Request (step S4). Information management means 19
Accepts the input of this information and transfers it to the business activity support database 6 (step S5). After that, the information management unit 19 generates the sales behavior information as described in FIG. 5 (step S6). Based on these pieces of information, travel expense settlement data, out-of-office allowance settlement data, performance evaluation data, etc. are sequentially generated (step S7-9).

According to the above system, the sales person can input the visit schedule for the customer in the schedule data, and the boss can check it at any time to add or correct the visit schedule. Further, by checking the visit record by the boss, it is possible to obtain information such as what happened due to the sales activity of each sales person, how each business negotiation is proceeding, what the competitors are doing, and so on. According to this, the boss can give accurate instructions. Further, since the schedule is captured and the sales person is informed in advance and the information is requested to be input, the sales person can perform the information input process in real time.

Furthermore, the input information can be used to automatically settle the business trip travel expenses of the sales staff member and to calculate the allowance for outside work. This data is sent to the accounting department terminal 4
To your sales representatives to relieve them of these procedural tasks. Due to this effect, the salesperson can input the performance information more accurately and without omission. Further, it is possible to create evaluation data of each sales person based on the results showing the sales activities. This data is for terminal 5 of HR department
It should be automatically sent to. In addition, by searching for data based on the date of visit, customers who have not visited for a long time can be identified based on the information of what time was the date of the previous visit to that customer and what time it is today. Judge,
Information requesting an active visit may be automatically generated. Moreover, since the input / output is simple, it is possible to easily exchange information when visiting a customer or taking over the business of each sales person. Furthermore, since the overall business status, sales activities by branch office, items, etc. can be acquired and analyzed from these information, it is possible to link to more efficient sales activities.

Each functional block shown in FIG. 1 may be configured by a separate program module,
You may comprise by the integrated program module. Further, all or part of these functional blocks may be configured by hardware by a logic circuit. Further, each program module may be incorporated into an existing application program to be operated, or may be operated as an independent program. A computer program for realizing the above system is, for example, a CD
-It can be recorded in a computer-readable recording medium such as a ROM and installed for use. It can also be downloaded and used in the memory of a computer via a network.

[Brief description of drawings]

FIG. 1 is a block diagram showing a specific example of a business activity support system of the present invention.

FIG. 2 is an example of a display screen based on schedule data generated by a schedule management unit.

FIG. 3 is an explanatory diagram of a page for displaying schedule guidance which is displayed on the terminal of the sales staff at any time.

FIG. 4 is an explanatory diagram of a visit record information input page.

FIG. 5 is an explanatory diagram of a page used for reporting by organizing sales behavior information of sales staff.

FIG. 6 is an operational flowchart of the system of the present invention.

[Explanation of symbols]

1 network 2 servers 3 Sales representative's terminal 4 Accounting department terminals 5 Personnel department terminals 6 Sales activity support database 7 Schedule management application program 8 management side terminal 11 Visit record information 12 Visit Schedule Information 13 Schedule data 14 Visit result information 15 Sales behavior information 17 Schedule management means 18 synchronization processing means 19 Information management means

   ─────────────────────────────────────────────────── ─── Continued front page    (72) Inventor Yoshitada Takahashi             6-24-1, Nishi-Shinjuku, Shinjuku-ku, Tokyo Ep             Son sales stock company

Claims (20)

[Claims] 1. A time when the sales representative visits each customer next time with reference to the visit schedule information and the visit record information to the customer input from the terminal of the sales representative and accumulated in the server. Is a computer program that causes a computer of a server to perform a process of obtaining the value by arithmetic processing and notifying the terminal of the sales representative. 2. An event generated by generating schedule data, which is input from a terminal of a sales person and is stored in a server, including scheduled visit information and visit record information to a customer, and is managed by the schedule data. A computer program that notifies the salesperson's terminal of the occurrence of each event every time the request is made and causes the computer of the server to execute a process of requesting the input of corresponding data when a predetermined event occurs. 3. The computer program according to claim 1 or 2, wherein a process of synchronizing the personal schedule management data of the sales staff with the schedule data accumulated in the server and supporting the sales staff of the server. A computer program that causes a computer to execute. 4. The computer program according to claim 3, which, when a predetermined instruction is input, causes a computer of the server to execute processing for synchronizing personal schedule management data and schedule data for sales support. . 5. The computer program according to claim 3, which causes a computer of the server to periodically execute processing for synchronizing personal schedule management data with schedule data for sales support. 6. The computer program according to claim 1, wherein the computer of the server causes the server computer to execute processing of holding confirmation information input from the management side terminal regarding the schedule data and the visit record information. 7. The computer program according to claim 1, wherein the server computer executes a process for automatically generating travel expense clearing data for a sales representative by referring to the schedule data and the visit record information. A computer program that lets you. 8. The computer program according to claim 1, wherein the server computer performs a process of automatically generating data for out-of-office allowance clearing of a sales person by referring to the schedule data and the visit record information. A computer program to be executed. 9. The computer program according to claim 1, wherein the computer of the server causes the server computer to execute a process of referring to the visit record information and generating the record evaluation data of the sales representative. 10. The computer program according to claim 1, wherein the computer of the server causes the computer of the server to execute a process of creating a material indicating the relationship between the customer visit and the sales effect by referring to the visit record information. 11. A sales activity support database for accumulating visit schedule information and visit record information to a customer, which is input from a terminal of a sales person, and references the visit schedule information and the visit record information, A business activity support system, comprising: a schedule management unit that calculates the next visit time to each customer by the sales representative by arithmetic processing and notifies the terminal of the sales representative. 12. A sales activity support database for accumulating visit schedule information and visit record information to a customer, which is input from a terminal of a sales person, and schedule data including the visit schedule information and the visit record information. Whenever an event is generated and managed by this schedule data, the terminal of the sales person is notified of the occurrence of the event, and a schedule management means for requesting the input of the corresponding data when the predetermined event occurs. A sales activity support system characterized by being equipped. 13. The business activity support system according to claim 11 or 12, wherein data synchronization for synchronizing the personal schedule management data of the sales staff with the schedule data accumulated in the server and supporting the sales staff. A business activity support system characterized by having processing means. 14. The business activity support system according to claim 13, further comprising data synchronization processing means for synchronizing the personal schedule management data with the sales support schedule data when a predetermined instruction is input. A sales activity support system characterized by. 15. The business activity support system according to claim 13, further comprising data synchronization processing means for synchronizing personal schedule management data and schedule data for business support at regular intervals. Activity support system. 16. The business activity support system according to claim 11 or 12, further comprising information management means for holding confirmation information input from a management side terminal regarding schedule data and visit record information. Activity support system. 17. The business activity support system according to claim 11 or 12, further comprising: information management means for automatically generating travel expense clearing data for a sales person by referring to the schedule data and the visit record information. A sales activity support system that features 18. The business activity support system according to claim 11 or 12, further comprising: information management means for automatically generating data for out-of-office payment clearing of a sales person by referring to the schedule data and the visit record information. A sales activity support system characterized by being equipped. 19. The sales activity support system according to claim 11 or 12, further comprising: information management means for generating performance evaluation data of the sales staff member with reference to the visit performance information. Activity support system. 20. The business activity support system according to claim 11 or 12, further comprising: an information management unit that refers to the visit record information and executes a process of creating a material representing the relationship between the customer visit and the sales effect. A sales activity support system that features