JP2003108637A - Cooking order system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a cooking order system capable of satifying a guest by quickly facilitating countermeasures to the order of cooking from the guest. SOLUTION: This system is constituted of a first order inputting means for inputting only the first order requested for the first time by a guest, an additional order inputting means for inputting only an additional order requested by the guest after the initial order is requested, a priority processing judging means for preferentially processing the first order when the first order and the additional order are simultaneously inputted, a priority cooking service instructing means for instructing the instantaneous service of the cooking of priority cooking items prepared so as to be instantaneously serviced included in the first order or the additional order or both of them, and a normal cooking service instructing means for instructing the service of the cooking of a normal cooking items being cooking items other than the priority cooking items included in the first order or the additional order or both of them.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a cooking order system used in restaurants and the like.

[0002]

2. Description of the Related Art Today, all forms of restaurants exist in Japan. The services required of these restaurants differ depending on the form of the restaurant, and in restaurants such as high-class hotels, customers desire the best service so that they can relax and enjoy their meals. However, not all restaurants are expected to have such a service, and most popular restaurants generally demand cheap, delicious, and speedy services. In other words, the problem is how quickly the ordered food can be provided after the customer places an order. As a solution to this problem, how fast the ordered food is cooked is important, but not only that, but a system that judges the customer's order is also important. For this reason, various systems have been proposed as systems for handling customer orders, but among them, systems using a handy terminal are drawing attention. This is a system in which an employee of a restaurant carries an order with a small terminal and inputs a customer's order into the terminal.

[0003]

However, it takes time to get used to the input of the handy terminal, and because the handy terminal is small, there is a possibility that an erroneous reading occurs and an order mistake occurs. In addition, it is necessary to transfer the entered contents to the control unit itself,
It took time. Moreover, since the new order and the additional order are processed without distinction, the new customer's response to the first order is delayed and the customer's dissatisfaction is increased. The present invention has been made in order to solve such a problem, and intends to provide a cooking order system capable of satisfying customers by promptly processing the cooking orders of customers. It is what

[0004]

[Means for Solving the Problems] As a result of observing the trends of customers in general popular restaurants, the inventor has a great influence on the satisfaction of the customers, not only the taste of the dishes but also the order of the dishes. On the other hand, how quickly they can deal with it. In particular, when a new customer places an order for the first time, this point has a great effect, and this point becomes an important factor for customer satisfaction. Therefore, it is rational to distinguish a new order from an additional order and to provide a system in which the new order is processed with priority. In addition, in order to promptly respond to customer requests, we have revised the method that employees generally go around between customers' tables, which is generally adopted in popular restaurants, and ask customers to call each time an order occurs. The system can reduce wasteful work of employees and is rational. As a result of considering these points, new orders and additional orders are processed separately, and handbook slips are prepared at the seating table of the visitor, and the visitor himself fills in the order details on this handbook slip. The present invention is to devise a system in which an employee is called after receiving the handwritten slip and the input processing is performed by the employee.

The cooking order system of the present invention includes a first order input means for inputting only the first order initially requested by a visitor composed of one or a plurality of people, and a request by the visitor after the first order. If only the additional order input method that inputs only the additional order and the initial order and the additional order are input at the same time, the priority processing determination method that gives priority to the first order and the first order and / or the additional order or both. Priority food service instructing means for instructing to immediately serve the food of the priority food item prepared for immediate service included in, and food items other than the priority food item included in the first order and / or the additional order. It is characterized by comprising a regular food service instructing means for instructing to serve a regular food item. There.

FIG. 1 is a block diagram of the above cooking order system. This system includes an initial order input means 1, an additional order input means 2, a priority processing determination means 3, a priority food service instruction means 4, and a normal food service instruction means 5. The first order input means 1 is a means for inputting only the first order initially requested by a visitor composed of one person or a plurality of people. The additional order input means 2 is means for inputting only the additional order requested by the customer after the first order. You can add additional orders as many times as you like. The priority processing determination means 3 is a means for preferentially processing the first order when the first order and the additional order are input at the same time. The priority food service instructing means 4 is a means for instructing to immediately serve the food of the priority food item which is included in the first order, the additional order, or both of them and which is prepared to be immediately serviceable. The normal food service instructing means 5 is means for instructing to serve the food of the normal food item which is a food item other than the priority food item included in the first order, the additional order, or both of them.

In this system, the first order input means 1 for inputting only the first order and the additional order input means 2 for inputting only the additional order are provided independently of each other. There is no need to wait for input, and the first order of a new store visitor can be processed with priority. Also, systematically,
Since the first order input and the additional order input are distinguished and the first order input is processed with priority, the first order of a new customer can be processed with priority. Therefore, customer satisfaction can be increased. In addition, since it is possible to give priority to the dishes of the priority cooking items prepared for immediate service over the dishes of the normal cooking items, the service of the cooking of the priority cooking items can be given to the service of the cooking items of the normal cooking items. The service can be delivered reliably and quickly, and customer satisfaction can be increased.

In the above cooking order system, the cooking of the priority cooking item instructed by the priority cooking service instructing means or the cooking of the ordinary cooking item instructed by the normal cooking service instructing means is made by the first order. In some cases, the priority order service instruction unit or the normal order service instruction unit may explicitly indicate that the order is the first order. By doing so, the first-order food can be prioritized over the additional-order food and the service can be instructed, so that the first-order food service can be surely served earlier than the additional-order food service. It is possible to increase customer satisfaction.

In the above cooking order system, only the symbols representing these may be used as the input of the priority cooking item and the normal cooking item in the input of the first order and the additional order. By doing so, the input work can be simplified and the work efficiency can be improved.

In the above case, the symbols may be numbers. By doing this, along with entering the number of dishes,
Since the input work can be performed only by inputting all the numbers, the input work can be greatly simplified and the work efficiency can be improved.

In the above cooking order system, as a priority cooking service instructing means, a priority cooking printer that prints a priority cooking item included in an initial order, an additional order, or both is used, and as a normal cooking service instructing means, a first order Alternatively, a regular food printer that prints regular food items included in the additional order or both may be used. By printing service instruction tickets etc. on these printers,
By using this ticket or the like, it is possible to easily give a service instruction.

[0012] Further, the above-mentioned printers are arranged at the places where the dishes of the ordinary dishes are arranged, and the dishes of the priority dishes can be served earlier than the dishes of the regular dishes. In the serving place of
You may arrange | position a priority food printer. By doing so, it is possible to reliably and rationally serve the food of the priority food item prepared for immediate service in priority to the food of the normal food item.

In the above cooking order system, a handwriting slip is provided at the seating table of the visitor, and the input to the additional order input means or the first order input means is
It is recommended that this is done via a handwritten slip filled out by the visitor.

As described above, this is because, as mentioned above, a hand-written slip is provided at the seating table of the visitor, and after the visitor himself fills in the order contents on this hand-written slip, the employee is called, This is because when the employee receives and processes the handwritten slip, the wasteful work of the employee can be reduced. Further, by doing so, the employee does not need to hear the order contents, and the work of the employee can be made efficient.

Here, inputting to the additional order input means or the first order input means via the handwritten slip entered by the customer means, for example, the handwriting to the additional order input means and the first order input means. By providing a character input / identification device, it means to automatically read the entry contents of the handwriting slip filled in by the visitor himself. Alternatively, the employee may read the contents of the handwritten slip received and input it into the additional order input means or the first order input means by himself.

In the above-mentioned cooking order system, only the symbols representing these may be used for writing the priority cooking items and the normal cooking items in the handwritten slip of the visitor. By doing so, the entry work of the visitor can be simplified, and the burden on the visitor can be reduced.

In the above case, the symbols may be numbers. By doing this, along with entering the number of dishes,
Since the visitor's entry work can be performed only by inputting all numbers, the visitor's entry work can be greatly simplified, and the burden on the visitor can be reduced.

In the above cooking order system, a means used by a visitor to generate a signal for requesting an initial order or an additional order, by this means, the initial order input means or the additional order input means. It is recommended to use the order occurrence notification means that can recognize the occurrence of the first order or additional order of the visitor who should be input.

As described above, in order to promptly respond to the customer's request, instead of the method which is generally adopted in popular restaurants, in which an employee travels between the tables of visiting customers, each time an order occurs, This is because the system inviting customers to visit the store can reduce wasteful work of employees and is rational.

In the above case, the order occurrence notifying means notifies the occurrence of an order to the store visitor by operating the switch provided near the seating table of the visitor operated by one of the store visitor and the operation of this switch. It can be configured with an order occurrence notification device. With this configuration, the order occurrence notifying means can be simply configured.

[0021]

Embodiments of the present invention will now be described in detail with reference to the drawings. FIG. 2 is a block diagram of the basic part of the cooking order system of this embodiment. In FIG. 2, the system of the present embodiment includes a first order input terminal (hereinafter referred to as a first PC) 11, an additional order input terminal (hereinafter referred to as a second PC) 12, a register 13, a server 14,
First kitchen printer (hereinafter referred to as first KP) 15,
A second kitchen printer (hereinafter referred to as a second KP) 16,
A third kitchen printer (hereinafter referred to as a third KP) 17,
A fourth kitchen printer (hereinafter referred to as the fourth KP) 18,
And a fifth kitchen printer (hereinafter referred to as the fifth KP)
It is composed of 19.

The first PC 11 is a terminal for the customer to specially input only the first order requested by the customer. Second P
C12 is a terminal for inputting only the additional order requested by the customer after the first order. In addition to a normal keyboard, these terminals are provided with ten keys 11a and 12a for only inputting numbers. The register 13 is a terminal for processing payments that customers make after eating and drinking.
The server 14 is a server that holds data necessary for this system and is equipped with various hardware and software necessary for operating this system. First KP15
The fifth to fifth KP19 are printers for printing ordered food items. 9 and 10 are order input screens on the first PC 11 and the second PC 12. 11 to 14 show the first KP15 to the fifth KP1.
9 is an external view of a cooking ticket or a customer slip printed by 9. FIG.

FIG. 3 is a guest room layout diagram of a restaurant in which the cooking order system of this embodiment is used.
In FIG. 3, a table 21 with table numbers is arranged in the restaurant. Each table 21 is provided with a chair 22, a push button switch 23,
A menu and a handwritten slip 25 are provided. The push button switch 23 provided on each table is connected to the call display device 26. FIG. 4 shows the call display device 26.
FIG. The call display device 26 is provided with a buzzer and all table numbers are displayed. When the push button switch 23 is pressed, the buzzer sounds and the display of the corresponding table number blinks. ing. FIG. 6 is an external view of an example of the menu 24 provided in the table 21. As can be seen from FIG. 6, in this menu 24, all food items are numbered. If you specify a specific number, you can specify a specific food item. FIG. 7 is an external view of an employee's handwritten slip carried around by an employee of a restaurant. Also,
FIG. 8 is an external view of the shop visitor's handwriting slip 25 provided in the table 21.

In the restaurant where the cooking order system of this embodiment is used, the menu items are classified into speed menu items, drink items, first classification items, second classification items, and third classification items. . The speed menu item is an item that can be immediately serviced when there is an order from a customer visiting the store, and as can be seen from the menu 24 in FIG. 6, it is conspicuously described in the menu.
This speed menu item has its own kitchen, and when ordered, it can be provided in a shorter time than items of the first to third categories. The drink items are drink items such as beer, sake, and juice. This drink item is stored in the drink refrigerator and, like the speed menu item, when ordered,
It can be provided in a shorter time than the items of the first to third categories. The first classification item, the second classification item, and the third classification item are items other than the above, which are divided into three types of groups according to the cooking method and the like, and the items belonging to the same classification are the same. Is cooked in the kitchen. The speed menu item and the drink item correspond to the above-mentioned priority cooking item, and the first classification item, the second classification item, and the third classification item correspond to the above-mentioned normal cooking item. As described above, the first KP15 to the fifth KP19 are used to print the cooking ticket for arranging these items at each kitchen, the first KP15 for the speed menu item, the second KP16 for the drink item, and the first KP16 for the drink item. The third KP17 is used as the classified item, the fourth KP18 is used as the second classified item, and the fifth KP19 is used as the third classified item.

FIG. 5 is a layout view of devices constituting the above-mentioned basic part of the system in a restaurant in which the cooking order system of this embodiment is used. In FIG. 3, on the counter 27 near the entrance of the restaurant, the register 13 and the first PC 1 are arranged in order from the one near the entrance.
The first and second PCs 12 are arranged. Counter 27
A server 14 is installed behind. Further, a table is provided in front of the kitchen 35, which is a kitchen for each item, and in front of the beverage refrigerator 34, and the table is divided according to the type of item of the dish. It includes a speed menu item serving table 29, a drink item serving table 30, a first classification item serving table 31, a second classification item serving table 32, and a third item.
It is a classified item serving table 33. In addition, the first KP15, the second KP16, and the third KP are placed on these serving boards, respectively.
P17, fourth KP18, and fifth KP19 are arranged. As can be seen from FIG. 5, the speed menu item serving table 29 and the drink item serving table 30 are located closer to the guest room than the other dining tables, so that the dishes and drinks of the speed menu item are more likely to be served than other dishes. Consideration is given so that the service can be provided as soon as possible. Further, a blindfold partition 28 is provided between the kitchen 35 and the guest room, and a call display device 26 is installed on the side surface of the blindfold partition 28 on the guest room side.

Next, the operation of the cooking order system of this embodiment will be described. When a customer visits a restaurant in which the cooking order system of this embodiment is used, the employee guides to the table 21 of FIG. 3 and the employee's handwritten slip shown in FIG. Receive orders for cooking using. As shown in FIG. 6, all the food items described in the menu 24 are numbered as described above, and the visitor can order food or the like by designating this number. The numbers in the square frame at the upper right of the employee handwritten slip shown in FIG. 7 represent table numbers. In addition, this slip has a column for entering the number of customers visiting the store. The employee inputs the first order received from the visitor from the first PC 11 shown in FIGS. 2 and 5 which is an input terminal for the first order.

When the customer makes an additional order, the menu 24 shown in FIG. 6 is looked at, and the item number is first written in the handbook slip 25 for the customer shown in FIG. Fill in. Handbook slip 25 for customers shown in FIG.
The numbers in the square frame at the upper right of the table represent table numbers. After the visitor fills out the handbook slip 25 for the visitor, FIG.
Pushbutton switch 23 provided on table 21 shown in FIG.
push. Then, the blindfold partition 28, which is an easy-to-see place in the store
On the call display device 26 provided on the side surface of the passenger compartment side, the display of the table number at which the push button switch 23 is pressed blinks and the buzzer sounds at the same time, indicating that there is a request for an additional order from the customer. . For example, in Figure 3, No. 1
When the customer visiting the table 21 presses the push button switch 23, the display of No. 1 of the call display device 26 shown in FIG. 4 blinks and at the same time, the buzzer sounds. Therefore, the employee goes to the table 21 and receives the handwriting slip 25 for the visitor,
The second input terminal for the additional order shown in FIGS. 2 and 5
Input from PC12. By doing so, it is possible to reduce wasteful work such as constant patrol by dealing with the case where the employee is called by a visitor as needed.

9 and 10 are external views of the input screen on the first PC 11 or the second PC 12. As described above, the first PC 11 and the second PC 12 are provided with the ten-key 11a or the second PC ten-key 12a, and the input is completed only by inputting numbers while looking at the input screen. For example, on the input screen of FIG. 10, when a number is entered in the menu No., the name of the corresponding item is displayed in characters in the product name, and the contents can be confirmed. By doing so, the input work can be performed only by inputting all the numbers together with the input of the number of dishes, so that the input work can be greatly simplified and the work efficiency can be improved. In this case, symbols such as alphabets may be used instead of numbers.

Next, the first PC 11 or the second PC 1
The processing after the input from 2 will be described. 15 to 1
9 is a flowchart of the cooking order system of the present embodiment. Of these, FIG. 15 is a basic flowchart. In FIG. 15, the horizontal double line indicates that the flows connected under this line are simultaneously processed in parallel. When the system operation is started (S1), the initial order processing (S2) and the additional order processing (S3) are simultaneously processed in parallel. However, as will be described later, when the processing of the initial order processing (S2) is started during the processing of the additional order processing (S3), the additional order processing (S3) is interrupted (A) and the initial order processing ( After the processing of S2) is completed, the processing is restarted (B). That is, the first order processing (S2) is processed prior to the additional order processing (S3). Therefore, the first order of a new customer can be processed preferentially. Further, the cooking order system of the present embodiment is stopped due to the end of system operation (S4).

FIG. 16 is a flow chart showing the processing contents of the first order processing (S2). In FIG.
When the first order is input from the first PC 11 (S1
1), it is determined whether the additional order process is being executed (S1
2) If it is not being executed, if it is being executed, if it is being executed, an additional order processing interruption command is issued to interrupt the additional order processing (S13, A), and then the cooking ticket is printed (S13).
14). When the printing of the cooking ticket is completed, it is determined whether or not the additional order processing is being interrupted (S15). If the additional order processing is not being interrupted, it is as it is, and if the additional order processing is being suspended, an additional order processing restart command is issued to restart the additional order processing ( The processing of S16, B) and the first order processing (S2) is ended. FIG. 17 is a flowchart showing the processing contents of the additional order processing (S3). In FIG. 17, when an additional order is input from the second PC 12 (S21), the cooking ticket is printed (S22), and then the processing of the additional order processing (S3) ends. As described above, this additional order processing (S3) suspends the processing of the first order processing (S2).

FIG. 18 is a flow chart showing the processing contents of cooking ticket printing (S14, S22) performed in the initial order processing (S2) and the additional order processing (S3). In FIG. 18, in this process, the content of the print is determined and the item prints 1 to 5 are distributed. That is,
If it is a speed menu item (S31), item printing 1
(S32), if it is a drink item (S33), item printing 2
(S34), if it is the first classification item (S35), item printing 3 (S36), if it is the second classification item (S37), printing item 4 (S38), and if it is the third classification item (S3)
9) Perform each process of item printing 5 (S40). FIG. 19
FIG. 6 is a flow chart showing the processing contents of printing each item described above. Here, n represents a number from 1 to 5. That is,
Item printing 1 (S32) is the printing of the speed menu item in the first KP15, item printing 2 (S34) is the printing of the drink item in the second KP16, and item printing 3 (S36) is the printing of the first classification item. Item printing 4 at 3rd KP17
(S38) is the printing of the second classification item, which is the fourth KP18.
Then, the item print 5 (S40) is the print of the third classification item, which is printed at the fifth KP19 (S4).
1). A sample of this print is shown in FIG. At this time, if the item to be printed is the item of the first order (S42), the characters "new" are simultaneously printed as shown in FIG. 11 (S43). In this way, in the case of the first order, unlike the case of the additional order, the cooking ticket is described as being the first order, so be careful that the employee sees this and services as soon as possible. Can be evoked. As a result, the first-order cooking service can be surely served earlier than the additional-order cooking service, and customer satisfaction can be increased. In the cooking tickets of FIGS. 11 and 13, the number in front of the item is the number, and 19:11 and 19:35 are:
The time when the order is input, and the numeral 1 of "1 console" indicates the table number.

Although not shown in FIGS. 15 to 19, in the present embodiment, the customer slip (first order) shown in FIG. 12 and FIG.
The customer slip (additional order) shown in is printed on the first KP 15. Of these slips, the amount in the "Subtotal" column of the customer slip (additional order) that is printed at the time of the additional order is the amount of the additional order that is added to the subtotal amount of the previous customer slip that was ordered and printed before that. Is the amount of money added. Therefore, the total amount of money can be known by looking at the latest customer slip.

Next, a method of providing food to a visitor using the above-mentioned customer slip and cooking ticket will be described. For example, when the order for the dishes described in the customer slip (first order) shown in FIG. 12 is received, the dishes are speed menu items other than during the draft beer in the barrel. Therefore, when this first order input is performed from the first PC 11, the customer slip (first order) shown in FIG. 12 is printed on the first KP15 installed on the speed menu item serving table 29, and then, as shown in FIG. The cooking ticket shown in a) is printed. Further, on the second KP 16 installed on the drink item serving table 30, the cooking ticket shown in FIG. 11B is printed. The boundaries between these customer slips (first order) and cooking tickets are cut so that they can be easily separated, and the employee can easily separate them one by one. So, put the separated cooking ticket and the corresponding food and drink on the tray and bring the customer slip (first order),
Go to the table of customers and serve food. Then, put the customer slip (first order) on the table,
Discard the cooking ticket after putting a check mark on the item name of the provided dish with a writing instrument. Food and drinks for speed menu items can be prepared immediately after the cooking ticket is printed, so you can serve immediately. However, for items such as the 1st category items where you cannot prepare food immediately at the time of printing the cooking ticket, you need to prepare the cooking ticket. The dish is placed on the corresponding table, and when the dish is ready, it is provided to the customers in the same manner as above. In the case of an additional order, the customer slip (first order) is the customer slip (additional order).
Instead of just providing it to customers in the same manner as above.
When the visitor finishes eating and drinking, he / she brings the customer slip placed on the table to the register to make payment.

In the above system, the first PC 11 that inputs only the first order and the second PC 11 that inputs only the additional order
Since 12 are provided independently of each other, the first order input is not kept waiting for the additional order input, and the first order of a new customer can be preferentially processed. Further, systematically, the first order input and the additional order input are distinguished, and the first order input is processed with priority, so that the first order of a new customer can be processed with priority. Therefore, customer satisfaction can be increased. In addition, since the food and drinks of speed menu items prepared for immediate service can be printed by the kitchen printer with priority over other foods, the service of foods and drinks of speed menu items can be reliably and quickly served. It is possible to increase customer satisfaction.

In the above system, based on the contents described in the employee handbook slip or the visitor handbook slip,
The employee inputs by using the ten-key 11a or the second PC ten-key 12a provided on the first PC 11 or the second PC12, but by using the handwritten character reading device instead of the ten-key 11a or the second PC ten-key 12a, the employee The contents described in the handwritten slip or the handwritten slip for the visitor may be automatically read and input.

[0036]

According to the invention of claim 1, since the first order input means for inputting only the first order and the additional order input means for inputting only the additional order are provided independently of each other, additional order input is provided. Therefore, there is no need to wait for the first order input, and the first order of a new visitor can be processed with priority. Also, systematically distinguishing between first order input and additional order input,
Since the first order input is processed with priority, the first order of a new customer can be processed with priority. Therefore, customer satisfaction can be increased. In addition, since it is possible to give priority to the dishes of the priority cooking items prepared for immediate service over the dishes of the normal cooking items, the service of the cooking of the priority cooking items can be given to the service of the cooking items of the normal cooking items. The service can be delivered reliably and quickly, and customer satisfaction can be increased.

According to the second aspect of the present invention, the dish of the preferential dish item instructed by the preferential dish service instructing means,
Alternatively, when the cooking of the normal cooking item instructed by the normal cooking service instructing means is made by the first order, the priority cooking service instructing means or the normal cooking service instructing means indicates that it is the first order. Be explicit. Therefore, the first-order food can be given priority over the additional-order food to give a service instruction, so that the first-order food service can be surely served earlier than the additional-order food service, and the customer's You can increase your satisfaction.

According to the third aspect of the invention, since only the symbols representing these are used as the input of the priority food item and the normal food item in the input of the first order and the additional order, the input work is simplified, and the work is simplified. The efficiency can be improved.

According to the fourth aspect of the present invention, the numbers are used as the input of the priority food item and the normal food item in the input of the first order and the additional order, and only the input of the numbers is performed together with the input of the number of dishes. Since the input work can be performed with, the input work can be greatly simplified and the work efficiency can be improved.

According to the fifth aspect of the present invention, as the priority food service instructing means, a priority food printer for printing the priority food items included in the first order and / or the additional order is used, and as the normal food service instructing means. , A regular food printer that prints regular food items included in the first order, the additional order, or both. Therefore, by printing a ticket or the like for a service instruction on these printers, it is possible to easily issue a service instruction by using the ticket or the like.

According to the sixth aspect of the present invention, the printer is arranged at the place where the dishes of the ordinary dishes are arranged, and the dishes of the priority dishes are faster than the dishes of the ordinary dishes. Place a priority food printer in the place where the priority food items that can be served are served. Therefore, it is possible to reliably and rationally serve the food of the priority food item prepared so that it can be immediately serviced, prior to the service of the food of the normal food item.

According to the invention of claim 7, a handwriting slip is provided on the seating table of the visitor, and the input to the additional order input means or the first order input means is the handwriting written by the visitor. It is done through a slip. Therefore, it is not necessary for the employee to hear the order contents, and the work of the employee can be made efficient.

According to the invention as set forth in claim 8, since only the symbols representing these items are used for entering the priority food item and the normal food item in the handwritten slip of the visitor, the visitor's entry work is simple. It is possible to reduce the burden on customers.

According to the invention as set forth in claim 9, since the numbers are used to enter the priority food item and the normal food item in the handwritten slip of the visitor, only the input of the number of dishes and the input of all the numbers are required. Since you can do the filling work of the visitor,
The entry work for the visitor is greatly simplified, and the burden on the visitor can be reduced.

According to the tenth aspect of the invention, there is used the order occurrence notifying means capable of recognizing the occurrence of the first order or the additional order of the customer who should make an input in the first order input means or the additional order input means. Therefore, it is not necessary to visit between the tables of the employee's customers, which is generally adopted in popular restaurants, and the wasteful work of the employee can be avoided by having the customer call each time an order occurs. Can be reduced.

According to the eleventh aspect of the present invention, the order occurrence notifying means is operated by one of the customers visiting the store, the switch is provided near the seating table of the customers visiting the store, and the switch is operated by operating the switch. It can be configured with an order occurrence notification device that notifies the customer of the occurrence of an order. Therefore,
The order occurrence notification means can be simply configured.

[Brief description of drawings]

FIG. 1 is a block diagram of a cooking order system according to the present invention.

FIG. 2 is a block diagram of a basic part of the cooking order system according to the present embodiment.

FIG. 3 is a guest room layout diagram of the restaurant of this embodiment.

FIG. 4 is an external view of a display device of this embodiment.

FIG. 5 is a layout view of the equipment of the restaurant of this embodiment.

FIG. 6 is an external view of a menu according to this embodiment.

FIG. 7 is an external view of an employee handwriting slip according to the present embodiment.

FIG. 8 is an external view of a handwriting slip for a visitor according to the present embodiment.

FIG. 9 is an external view (1) of the input screen of the input terminal of the present embodiment.

FIG. 10 is an external view (2) of the input screen of the input terminal of the present embodiment.

11 (a) and 11 (b) are external views of the cooking ticket for the first order of the present embodiment.

FIG. 12 is an external view of a customer slip at the first order according to the present embodiment.

13 (a) and 13 (b) are external views of a cooking ticket for an additional order according to the present embodiment.

FIG. 14 is an external view of a customer slip when an additional order is placed in this embodiment.

FIG. 15 is a flowchart (1) of the cooking order system of the present embodiment.

FIG. 16 is a flowchart (2) of the cooking order system of the present embodiment.

FIG. 17 is a flowchart (3) of the cooking order system according to the present embodiment.

FIG. 18 is a flowchart (4) of the cooking order system of the present embodiment.

FIG. 19 is a flowchart (5) of the cooking order system of the present embodiment.

[Explanation of symbols]

1 First order input method 2 Additional order input means 3 Priority processing judgment means 4 Priority cooking service instruction means 5 Regular cooking service instruction means 11 First PC 11a 1st PC numeric keypad 12 Second PC 12a Second PC numeric keypad 13 registers 14 servers 15 First KP 16 Second KP 17 Third KP 18 4th KP 19 5th KP 21 table 22 Chair 23 push button switch 24 menu 25 Handbook slip for visiting customers 26 Call display 27 counter 28 blindfold partition 29 Speed Menu Items 30 Beverage items 31 First Class Items Serving Stand 32 Second-class item distribution stand 33 Third-class item serving table 34 Drink refrigerator 35 kitchen

Claims (11)

[Claims] 1. A first-order input means for inputting only a first-order requested initially by a visitor composed of one or a plurality of persons, and an additional order requested by the visitor after the first-order. Additional order input means for inputting only, when the first order and the additional order are simultaneously input, priority processing determination means for preferentially processing the first order, the first order or the additional order or its Priority cooking service instructing means for instructing to immediately serve dishes of priority cooking items prepared for immediate service included in both, and the priority cooking items included in the first order or the additional order or both. Other than the normal food item, the normal food service instructing means for instructing to serve the food of the normal food item. Food order system according to claim Rukoto. 2. The food of the priority food item instructed by the priority food service instructing means or the food of the ordinary food item instructed by the normal food service instructing means is made by the first order. The cooking order system according to claim 1, wherein the priority cooking service instructing means or the normal cooking service instructing means clearly indicates that the order is the first order. 3. The cooking order system according to claim 1, wherein only the symbols representing these are used as the input of the priority cooking item and the normal cooking item in the input of the initial order and the additional order. 4. The cooking order system according to claim 3, wherein the symbols are numbers. 5. The priority cooking service instructing means,
While using a priority food printer that prints the priority food items included in the first order or the additional order or both, the normal food service instructing means, the normal order included in the first order or the additional order or both. The cooking order system according to any one of claims 1 to 4, comprising a regular cooking printer that prints cooking items. 6. The normal food printer is arranged at a place where the food of the normal food item is arranged, and the food of the priority food item can be served earlier than the food of the normal food item. At the serving place,
6. The food order system according to claim 5, wherein the priority food printer is arranged. 7. The sitting table of the visitor is provided with a handwriting slip, and the input to the additional order input means or the first order input means is via the handwriting slip written by the visitor. The cooking order system according to any one of claims 1 to 6, which is performed. 8. The cooking order system according to claim 7, wherein only the symbols that represent the priority cooking item and the normal cooking item are used to fill the handwritten slip of the visitor with the symbol of the priority cooking item and the normal cooking item. 9. The cooking order system according to claim 8, wherein the symbols are numbers. 10. The order occurrence notifying means for recognizing the occurrence of the first order or the additional order of the visitor, which is to be input by the first order input means or the additional order input means, is used together. 10. The cooking order system according to any one of 1 to 9. 11. The order occurrence notifying means is operated by one of the shop visitors and is provided near the seating table of the shop visitor, and the order of the shop visitor is operated by operating the switch. 11. The cooking order system according to claim 10, comprising an order occurrence notifying device for notifying occurrence.