JP2003101552A - Service-rendering system, vehicle-mounted computer system, vehicle information distribution system, and vehicle information distribution method - Google Patents

Abstract

PROBLEM TO BE SOLVED: To easily and promptly provide vehicle repair service information, such as extraction of a recalled vehicle or the like, contact to the vehicle owner, and version upgrading. SOLUTION: A vehicle information distribution system is equipped with an information center computer system 3, set up in an information center, which distributes vehicle information concerning a vehicle such as a vehicle recall to a vehicle c to be managed, a vehicle-mounted network system 10, mounted on a vehicle, which determines, when the vehicle information is received from the information center computer system, whether or not its own vehicle applies to a vehicle designated by the vehicle information and which transmits a decision result to the information center computer system when the vehicle is determined to be applicable, and a service-rendering center computer system 4, set up in a service-rendering center, which receives the vehicle information from the information center computer system and which renders services designated by the vehicle information to the vehicle designated by the vehicle information.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention relates to a service providing system, an in-vehicle computer system, a vehicle information distribution system and a method thereof for distributing vehicle insurance information such as vehicle recall information and vehicle insurance renewal date as vehicle information regarding the vehicle. Regarding

[0002]

2. Description of the Related Art Since 2000, ETC system (Ele
ctronic Toll Collection S
VIC that provides the latest road traffic information required by the driver through the car navigation system of the traveling vehicle.
S (Vehicle Information and C)
communication System: In addition to ITS (Intelligence System)
nt Transport Systems: Intelligent Transport Systems) is in full swing.

With the development of various ITS services, it is expected that the informatization of vehicles will be further accelerated, the types of in-vehicle equipment will be diversified, and the number thereof will be increased. As an example of such an in-vehicle device, for example, DSRC (Dedicated) for short-range communication used in ETC is used.
Short Range Communicatio
n), next-generation mobile phone, Bluetooth (Blue)
There are various types of communication devices that utilize the Internet, etc., and TV devices that receive digital TV broadcasts.

With the diversification and increase of in-vehicle equipment, there is a problem in the installation space in the vehicle and HM for operating the in-vehicle equipment.
I (Human Machine Interfac
Since e) is not unified, the device operation becomes more complicated and complicated.

On the other hand, a vehicle equipped with various in-vehicle devices is expected to be multifunctional and highly functional, to improve the convenience of use of the vehicle and to further improve the driving safety of the vehicle.

[0006] By the way, conventionally, when a vehicle recall occurs, for example, when it is necessary to update the software of the vehicle-mounted device or to upgrade the parts, the vehicle manufacturer needs to upgrade the version by a car dealer. The recalled vehicle was washed out, and the owner of the vehicle was contacted by telephone or letter to determine the date for the version upgrade.

[0007]

However, in the case of repairing a recalled vehicle such as the version upgrade of the conventional in-vehicle device, etc., it is troublesome to wash out the recalled vehicle and the owner of the vehicle is injured. However, there is a problem in that it is troublesome and time-consuming to contact for recall and arrange repair dates.

The present invention has been made in view of the above circumstances, and an object thereof is to easily and promptly provide vehicle repair service information such as extraction of a recalled vehicle or the like, contact with the owner, or version upgrade. It is to provide a vehicle information providing system and a method therefor.

[0009]

The invention according to claim 1 of the present application is the first receiving means for receiving update information indicating the update of the vehicle information of the specific vehicle transmitted from the information center, and the first receiving means transmitted from the information center. When response information is output from the specific vehicle in response to the update information, the second receiving means receives the response information, the detecting means for detecting the presence of the specific vehicle, and the detecting means for detecting the presence of the specific vehicle. For a specific vehicle,
A service providing system comprising: an update service means for performing a vehicle information update service based on the update information received by the first receiving means and the response information received by the second receiving means. .

The invention according to claim 2 is mounted in a vehicle,
Receiving means for receiving information indicating a specific vehicle for which the vehicle information needs to be updated transmitted from the information center, and whether the vehicle is a specific vehicle for which the vehicle information needs to be updated based on the reception by the receiving means. Determining means for determining whether or not the vehicle is a specific vehicle by this determining means,
An in-vehicle computer system comprising: output means for outputting that effect; and update means for receiving update information of vehicle information based on the output of this output means and updating vehicle information of the vehicle. .

According to a third aspect of the present invention, an information center computer system installed in an information center that distributes and manages vehicle information related to the vehicle such as a recall designating the vehicle to the vehicle, and the computer system for the information center installed in the vehicle. When the above vehicle information is received from, it is determined whether or not the own vehicle corresponds to the vehicle designated by this vehicle information, and when it is determined that the own vehicle is transmitted, the determination result is transmitted to the information center computer system. A computer system for a service providing center installed in a service providing center, which receives the vehicle information from the vehicle-mounted computer system and the computer system for the information center and provides the service designated by the vehicle information to the vehicle designated by the vehicle information. And is equipped with It is a vehicle information delivery system.

According to a fourth aspect of the present invention, in the above information center computer system, the vehicle maker inputs the recall information of a predetermined vehicle requiring repair of the vehicle, and the vehicle recall information to the vehicle. 4. A vehicle information distribution means for distributing, as information, to the on-vehicle computer system and the service providing center computer system, respectively.
It is the described vehicle information distribution system.

According to a fifth aspect of the present invention, the vehicle-mounted computer system includes a receiving means for receiving the vehicle information,
Vehicle information storage means for storing vehicle ID information including a vehicle body number for identifying a vehicle, and based on own vehicle ID information read from the vehicle information storage means when the vehicle information is received by the receiving means. And a recall vehicle determining means for determining whether or not the own vehicle is a vehicle designated by the vehicle information, and when the recall vehicle determining means determines that the own vehicle is a recall vehicle,
Input the output device for outputting the judgment result and the service request information including the reservation of the visit date to the repair shop having the computer system for the service providing center in order to receive the repair service of the own vehicle by the vehicle information. An input device, transmission means for transmitting the service request information input to the input device to the computer system for the information center, and software for upgrading from the computer system for the service providing center, and corresponding in-vehicle device 5. The vehicle information distribution system according to claim 4, further comprising a version upgrade means for automatically updating the software.

According to a sixth aspect of the present invention, the on-vehicle computer system includes mobile communication means and Bluetooth means as communication means. It is the vehicle information providing system described in the section.

According to a seventh aspect of the present invention, in the computer system for the service providing center, when the completion of the repair of the recall vehicle is confirmed, the completion of the repair of the recall vehicle and the information center computer together with the information regarding the repair. The vehicle information providing system according to any one of claims 4 to 6, further comprising: a repair confirmation unit that transmits the data to the system for storage management.

According to an eighth aspect of the present invention, in the computer system for an information center, the vehicle-mounted computer system is a service for providing information about insurance such as an insurance renewal date of a predetermined vehicle from an insurance company as the vehicle information about the vehicle. 4. The vehicle information providing system according to claim 3, further comprising: a service information distribution unit that distributes to the service providing computer system to store and manage the service information.

According to a ninth aspect of the present invention, a service providing computer system comprises point delivery means for delivering service points given to an owner of a predetermined vehicle for providing a service to the vehicle computer system. The vehicle information distribution system according to claim 3, wherein

According to a tenth aspect of the present invention, when recall information of a designated vehicle requiring repair of the vehicle is input from the vehicle manufacturer, a step of distributing the recall information and an in-vehicle computer system mounted on the vehicle. When the recall information is received by the vehicle and it is determined that the own vehicle is the designated vehicle that needs the repair, the step of transmitting the repair request information for receiving the repair, and the repair from the in-vehicle computer system And a step of providing the requested repair request to the vehicle when the request information is received, the vehicle information distributing method.

[0019]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of a vehicle information distribution system according to the present invention will be described below with reference to the accompanying drawings.

FIG. 1 is a configuration diagram of a vehicle recall information providing system 1 according to a first embodiment of the present invention, and FIG. 2 is a block diagram showing a configuration of an in-vehicle network system 10 which constitutes a part of the recall information providing system 1. It is a figure.

The recall information providing system 1 is an embodiment of a vehicle information providing system that provides a vehicle recall as vehicle information to a vehicle, such as a computer system 2 for a manufacturer installed in a manufacturer such as a vehicle manufacturer, a data center, etc. Computer system 3 for an information center installed in the information center of the vehicle, an in-vehicle network system 1 which is an example of an in-vehicle computer system mounted in the vehicle c
0. A computer system 4 for a service providing center installed at a service delivery point, which is an example of a service providing center that provides a service such as repair of the vehicle c, such as a car dealer equipped with a repair shop for the vehicle c.
Are connected to each other via the Internet 5 which is an example of a telecommunication network and its access system so that two-way data communication is possible.

The maker's computer system 2 includes vehicle repair information such as a defective vehicle such as a defective vehicle c and a defective portion thereof, vehicle inspection information such as vehicle inspection date and regular inspection date, and software version upgrade of in-vehicle devices such as an in-vehicle computer. Vehicle information management means 2a that manages and updates version information such as vehicle information about vehicles that need to be saved as a vehicle manufacturer, such as vehicle insurance, in a database or the like so that the vehicle information can be updated and corrected. Vehicle information communication means 2b for transmitting data to the information center computer system 3 via the access system and receiving data transmitted from the information center computer system 3 are provided.

Information center computer system 3
Includes a vehicle information communication unit 3a, a vehicle information management unit 3b, and a vehicle information distribution unit 3c. The vehicle information communication means 3a specifies vehicle information including vehicle recall information transmitted from the manufacturer's computer system 2 via the Internet 5 and the like, and, for example, own vehicle c from the vehicle-mounted network system 10 by vehicle recall information. Response information including a response such as corresponding to the recalled vehicle and visit information including reservation of the visit date to visit a service providing center such as a car dealer for repairing the vehicle c according to the vehicle recall, and service provision After repairing the vehicle c from the center computer system 4, receive repair information regarding the status of the repair and service provision information when the software of the vehicle-mounted device such as the computer of the vehicle c is upgraded. To do.

The vehicle information management means 3b updates various information including vehicle information transmitted and received by the vehicle information communication means 3a to and from the manufacturer computer system 2, the vehicle-mounted network system 10 and the service providing center computer system 4, respectively. , Which can be modified and stored in a database or the like and managed.

The vehicle information distribution means 3c broadcasts vehicle information, such as recall information, received from the manufacturer computer system 2 by the vehicle information communication means 3a to an unspecified number of vehicles c by terrestrial digital broadcasting or satellite broadcasting. The information is distributed to the vehicle-mounted network system 10 of the predetermined vehicle c and the service providing center computer system 4 through the Internet 5 and its access system.

The service providing center computer system 4 is a service providing system, and includes communication means 4a having first and second receiving means and means for detecting the presence of a vehicle, vehicle information managing means 4b, and service providing information. It is provided with a creating means 4c and a version upgrade means 4d which is an update service means. The communication means 4a uses the vehicle information including the vehicle recall information transmitted from the information center computer system 3 via the Internet 5 and its access system, and the vehicle c transmitted from the vehicle-mounted network system 10 for repair or upgrade. In order to receive a store visit date and time such as a store reservation date and time when visiting a car dealer, etc., a service provision report (described later) created by the service provision information creating means 4c is transmitted to the information center computer system 3. Is.

The vehicle information management means 4b comprises an information center computer system 3 and an in-vehicle network system 1.
It stores and manages vehicle information transmitted from 0.

The service provision information creating means 4c relates to information about repair such as repair status when the vehicle c is repaired in response to vehicle recall, and version upgrade when software of software-related equipment such as vehicle-mounted equipment is upgraded. The information is created as service provision information and is transmitted to the information center computer system 3 by the communication means 4a.

The version upgrade means 4d is a Bluetooth (Bluetooth) which is an example of a short-range communication means for software of software-related equipment such as an in-vehicle equipment of the vehicle c.
th)), the version is automatically upgraded.

That is, when the vehicle c is within the Bluetooth communicable area (for example, 10 m), the vehicle-mounted network system 10 is accessed via this Bluetooth to download the software for version upgrade, and the vehicle-mounted network system is downloaded. The software updating means 15d of 10 automatically updates the software of the old version. The completion of the version upgrade work is performed by the confirmation computer 6 such as a personal computer or a portable information terminal used by a repair engineer.

The in-vehicle network system 10
Is equipped with an in-vehicle gateway 15. The in-vehicle gateway 15 is an HMI (Human-M
Although it has an input / output device 43 which is an achine interface, it has various functions as described later, but only the special functions necessary for the recall information providing system 1 are shown in FIG. As its special functions, a mobile communication function 15a and a recall vehicle judgment function 1
5b, a Bluetooth communication function 15c and a software update function 15d are provided, and a storage server 45, which will be described later, stores vehicle ID information, such as vehicle body number, parts information, vehicle inspection record, update record, for identifying the own vehicle. Is stored.

The mobile communication function 15a has an E
DSRC (Short range communication) of TC (Automatic toll collection system)
Vehicle information such as vehicle recall information distributed by the information center computer system 3 in addition to a communication function with a mobile terminal, a mobile communication wireless base station (not shown) of the Internet 5 and its access system. , Both terrestrial digital broadcasting and satellite broadcasting, or one of them.

The recall vehicle judgment function 15b reads out the vehicle recall information received by the mobile communication function 15a from the mobile communication function 15a, while the storage server 4
The ID information of the own vehicle is read from 5, and it is determined whether the own vehicle is a vehicle corresponding to the vehicle c designated as the recall vehicle. The result of determining that the own vehicle is the recall vehicle is The mobile communication function 15a sends a reply to the information center computer system 3 via the access system including the mobile communication wireless base station and the Internet 5.

The Bluetooth communication function 15c accesses the computer system 4 for the service providing center and communicatably connects with it to send the fact that the own vehicle c has come to a service providing center such as a repair shop, while the service providing center computer The software for version upgrade provided from the version upgrade means 4d of the system 4 is downloaded. The software update function 15d updates the downloaded version-up software with an old version of the software of the corresponding vehicle-mounted device or the like, and sends the update completion to the version-up means 4d. The upgrade means 4d has means for providing the upgrade computer 6 with this upgrade completion information.

The input / output device 7 is related to the vehicle recall to be displayed as the recall information providing system 1 in addition to various information such as ETC related information and car navigation related information under the control of the vehicle-mounted gateway 15 as described later. A display device 43 for displaying vehicle information including information and a required input / output device are provided. This input device includes, for example, a voice / image recognition device that recognizes a voice and an image, and is capable of recognizing a user's voice and a gesture such as a hand gesture to input required information. That is, since the input device is, for example, the vehicle c to be recalled, the computer system 4 for the service providing center makes a reservation such as the date of arrival of the vehicle c at the repair shop.
It is possible to input while talking with the vehicle information management means 4b.

FIG. 2 shows this in-vehicle network system 10.
3 is a block diagram showing the overall configuration of FIG. The in-vehicle network system 10 is mounted on a vehicle c such as a four-wheel vehicle or a two- or three-wheel vehicle. The in-vehicle network system 10 is an in-vehicle LA.
A body control system 12, a vehicle control system 13, and an information processing system 14 as a car information terminal which are networked by N11.
And a gateway 15 as a management computer for integrating the communication of these systems 12, 13, 14 inside and outside the vehicle.

The body control system 12 includes a plurality of body control components such as a door 17, an air conditioner 18 and a wiper 19 mounted on the vehicle c, and each component 17, 1.
Control system or processing system (not shown) provided in 8, 19
And a relay device 21 such as a router for connecting the body control system LAN 20 to the gateway 15.

Further, the vehicle control system 13 connects a plurality of vehicle control components such as the engine 23, the brake 24 and the steering wheel 25 mounted on the vehicle c with the control system or processing system provided in each of these components. It has a vehicle control system LAN 26 and a relay device 27 such as a router for connecting the vehicle control system 26 to the gateway 15.

Further, the information processing system 14 is a component (hereinafter referred to as a functional module) M1 which is a functional module for a vehicle (vehicle platform).
Mn, an information processing system LAN 30 based on a standardized communication standard such as IEEE 1394 that connects these functional modules M1 to Mn, and a relay device 31 such as a router that connects the information processing system LAN 30 to the gateway 15. .

Of these, the functional modules M1 to Mn are
IEEE 1 standardized as an open system, which constitutes a group of modules to realize an in-vehicle distributed system environment together with the information processing system LAN 30 in the information processing system 14.
A data input / output interface (hereinafter referred to as LAN I / F) 32 based on a communication standard such as 394, and LA
The module main body 33 connected to the N I / F 32 is provided in common.

In the module main body 33, a CPU 35 that can be used in an on-vehicle distributed processing environment, and a program (hereinafter referred to as a modularized program) 36a that is software for each functional module M1 to Mn to be executed by the CPU 35. Also, various components based on a computer architecture including a memory 36 such as a ROM / RAM that stores / stores the processing target data 36b are incorporated.

Among them, the CPU 35 has, for example, a RISC (Reduced Instruction) having a simple circuit configuration, easy speed-up, and low power consumption.
nSet Computer) processor is adopted. The program 36a executed by the CPU 35 includes
For example, Linux (registered trademark) (UNIX (registered trademark)
OS) and RTOS (Real Time OS)
(Basic software) and various application software operating on this OS are included, and for example, Java (registered trademark) is used as the program description language.

Each functional module M1 of the information processing system 14
As shown in FIG. 1, Mn includes an input device 38 such as a switch and a keyboard, and an HMI (Human-Mach).
audio / radio / TV device 40 with a built-in ine interface engine, ETC (Electronic Toll Co) which is an automatic toll collection system
DSRC (Ded) of the reflection system
icated Short Range Commun
unit 41, a speaker device 42, a display device 43 such as a liquid crystal display monitor, a computing server 44 equipped with an HMI engine and provided with a voice dialogue function, a navigation function and an image processing function, map data, vehicle failure / accident information. And each functional module M2 to M9 such as the storage server 45. Each of these functional modules M2 to M9 also includes various components based on the computer architecture such as the CPU 35 and the memory 36.

The gateway 15 of the in-vehicle network system 10 constitutes a management computer of the vehicle c,
It has an external information terminal function of exchanging information with the outside by using a wireless or communication line, and the information processing system 14 constitutes a car information terminal described later, and is installed in the vehicle via the vehicle-mounted LAN 11 and the gateway 15. It has an internal information terminal function for exchanging information. In particular, information processing system 1
4 input devices 38 and ETC / DSRC unit 4
Reference numeral 1 constitutes an internal information terminal.

The input device 38 constitutes a part of a vehicle information terminal mounted on the vehicle c, and has an SD (Secur
e Digital) personal ID (Identification) card 4 including a recording medium such as a memory card
7 allows control of starting and stopping of the engine. The personal ID card 47 is pre-recorded and stored with personal information of the driver, and also has a built-in key function of an engine key or a door key based on personal verification or authentication.

The voice processing unit 39 has a voice recognition / voice synthesis function. For example, the voice processing unit 39 may use the data 36b on its memory 36.
It has dictionary data (not shown) for voice recognition in advance. In the voice processing unit 39, the CPU 35 has a program 36a on the memory 36 based on the voice recognition dictionary data.
The user's voice input from a voice input device (microphone) not shown is executed by executing predetermined HMI engine application software or predetermined voice recognition / speech synthesis application software that operates in Then, the recognition result is output to the other functional modules M1 to Mn (excluding the functional module M3 of the voice processing unit 39) via the information processing LAN 30, or the data via the information processing LAN 30 is voice-synthesized. The voice data is output to the speaker device 42 via the information processing LAN 31.

The audio / radio / TV device 40 is equipped with music recording / reproducing, moving image recording / reproducing, and radio / TV broadcast receiving functions. An MD, a CD, an SD card or the like is used as the recording medium for recording the multimedia information such as music, images and moving image data.

This audio / radio / TV device 40
Has, for example, broadcasting station information as data 36b on the memory 36, and the CPU 35 based on these broadcasting station information.
Is a predetermined MP3 (MPEG-1 Audio Layer-II) operating on the program 36a on the memory 36.
I) Programs such as encoding / decoding application software and MPEG-4 encoding / decoding application software are executed to realize the above functions.

The display device 43 is composed of, for example, a liquid crystal display having a touch panel function capable of accepting a user's instruction from its operation screen. As the information displayed on the display device 43, in addition to map information used in normal car navigation, trouble information such as vehicle accidents and breakdowns, road traffic information as necessary,
It also includes sightseeing / entertainment, advertisements, TV broadcasting, Web information on the Internet, result information of voice recognition by the voice processing unit 42, and the like.

The computing server 44 is a processing that requires a high performance such that the functional modules M1 to Mn (excluding the functional module M8 of the computing server 44) alone impose a heavy load, for example, a voice dialogue using an HMI engine, an image. Part or all of each processing such as processing and navigation is executed in a distributed processing environment in cooperation with each functional module M1 to Mn.

The storage server 45 is provided on a recording medium such as a hard disk drive (HDD) or a semiconductor memory together with various data such as map information, trouble information such as vehicle accidents and failures, and music information, and the vehicle shown in FIG. The ID information is stored in a predetermined file format, for example, as a database.

On the other hand, the gateway 15 is, for example, a CPU
50 and MPU, a storage medium 51 as a memory for storing a gateway program 51a to be executed by the CPU 50, a vehicle-specific ID 51b, etc., a body control system LAN I / F 52, a vehicle control system LAN I / F 53,
And a computer system equipped with an information processing LAN I / F 54 and the like. This computer system is installed in a vehicle to form a management computer, which allows gateway functions such as mutual connection / separation / communication protocol conversion among the body control system LAN 20, the vehicle control system LAN 26, and the information processing system LAN 30. have.

The vehicle unique ID 51b includes the chassis number of the vehicle c, the license plate, the date of manufacture, the owner ID, the driver ID, etc. (maintenance information (vehicle inspection or regular inspection), insurance information, travel history, if necessary). Vehicle information such as) is recorded.

The in-vehicle gateway 15 further includes a GPS
GPS device 5 for receiving GPS position signals from satellite 55
6, a communication device 58 capable of road-to-vehicle communication between the roadside base station 57, and a mobile terminal (mobile phone,
PHS (Personal Handyphone Sy
A Bluetooth communication device 60 capable of performing wireless communication by Bluetooth with a system (device), a PDA, a notebook computer (PC), a wearable computer, etc.) 59 is integrally mounted to configure a transmission / reception device. Each of the transmitting / receiving devices 56, 58, 60 has its own interface (I
/ F) 61, 62, 63 to the CPU 50. Thereby, each of the above devices 56, 58, 60
Is capable of exchanging information with each component connected to each vehicle-mounted LAN 11 (20, 26, 30) and each functional module M1 to Mn of the information processing system 14.

Further, the gateway 15 has a fire
The wall 65 and the information recording device 66 are also integrally mounted.

According to the on-vehicle network system 10, it is possible to largely eliminate the troublesome operation of the device due to lack of installation space, communication antenna disorder, and HMI inconsistency due to diversification and increase of in-vehicle devices. Moreover, for the manufacturer side, it is possible to ensure both safe driving of the vehicle and improvement of convenience, and at the same time, the degree of freedom in design is greatly improved by the distribution of the functional modules M1 to Mn.
There are also advantages such as the sophistication and diversification of additional functions. In addition, for users, seamless information communication and processing is realized between the car, home, and office, and the integrated HMI greatly improves usability, making it easier to expand device functions and update them. There are also advantages.

The gateway 15 of the vehicle-mounted network system 10 functions as a management computer mounted on the vehicle c. By combining the gateway 15 and the information processing system 14, the vehicle recall information providing system 1 shown in FIG. Form part of the.

Next, the operation of the vehicle recall information providing system 1 configured as described above will be described with reference to FIG.
Note that S1 to S14 in FIG. 1 indicate steps of the processing flow.

First, in step S1, the communication means 2b of the manufacturer computer system 2 installed by the manufacturer and the Internet 5 are used.
When the vehicle recall information is transmitted as vehicle information to the information center via the access system and its access system, the vehicle information communication means 3a of the computer system 3 of the information center.
Sent by.

Next, this vehicle recall information is stored in the vehicle information management means 3 of the computer system 3 of this information center.
While being stored and managed by a, in S2, the vehicle information distribution unit 3c is moving through at least one of a terrestrial digital broadcast and a satellite broadcast and an access system including the Internet 5 and a mobile communication wireless base (not shown), or It is delivered to the communication means 4a of the computer system 4 for the service providing center installed at the service delivery point equipped with the stopped vehicle c and the vehicle repair shop.

In the in-vehicle network system 10 which has received this vehicle information by the mobile communication function 15a, the vehicle body number of the vehicle ID information for identifying the own vehicle from the storage server 45 by the recall vehicle determination function 15b of the in-vehicle gateway 15 in S3. Etc. are read out, it is judged whether or not the own vehicle corresponds to the recalled vehicle designated by the vehicle information, and when it is judged that the own vehicle is not the recalled vehicle, this is ignored, and no further processing is performed.

However, when it is determined that the own vehicle is designated as the recall target vehicle, the determination result is S4.
With the mobile communication function 15a of the vehicle-mounted gateway 15, the access system including the mobile radio base station and the Internet 5
Is transmitted to the computer system 3 for the information center via the vehicle and is stored and managed in the vehicle information management means 3b.

On the other hand, in the in-vehicle network system 10, the judgment result that this own vehicle corresponds to the recalled vehicle, together with the recall related information such as the details of the recalled vehicle,
Displayed on the display device 43 of the input / output device 7 in S5,
The fact that the vehicle c needs to be repaired is displayed or a voice is notified to the vehicle owner or the user through a speaker. At this time, the user is also urged to go to the nearest car dealer or a repair shop to repair the vehicle c, and to input a reservation for the date and time of the visit to the car dealer or the like.

Therefore, by operating the input / output device of the input / output device 7 by the owner or the user of the vehicle c, the computer system for the service providing center can be provided with the items necessary for the reservation of the repair such as the date of arrival at the car dealer. Make a decision while talking to 3. The repair reservation information is saved and managed by the vehicle information management means 4b of the service providing center computer system 4 and the vehicle information management means 3b of the information center computer system 3, respectively.

Further, the repair reservation information is transmitted to the computer system 4 for service providing center such as a car dealer by the vehicle information communication means 3a in S7, and stored and managed by the vehicle information management means 4b.

When the vehicle c arrives at a service delivery point (service providing center) such as a car dealer, the arrival at the vehicle-mounted gateway 1 is confirmed in S8.
The mobile communication function 15a of 5 transmits to the service providing center computer system 4 to notify the arrival thereof (detect the presence of a vehicle). When the vehicle c enters the Bluetooth communicable area of the communication means 4a of the service providing center, the arrival is transferred to the confirmation computer 6 to notify the vehicle repair engineer.

Thus, in S9, the vehicle repair engineer gives the version upgrade means 4d the instruction information for instructing the vehicle repair, for example, the software update of the in-vehicle device of the vehicle c, by the confirmation computer 6.

Then, in the next step S10, the upgrade means 4d downloads the upgrade software instructed by the vehicle recall information to the vehicle-mounted gateway 15 via Bluetooth. The downloaded version upgrade software is updated with the software of the old version of the corresponding device by the software update function 15d of the vehicle-mounted gateway 15, and S11
The update completion notification is transmitted to the service providing center computer system 4, received by the communication means 4a, and stored and managed by the vehicle information management means 4b, and then transferred to the confirmation computer 6, and the software is displayed on the monitor. The update completion of the wear is displayed, and the repair engineer confirms the completion of the repair (version up) in S12.

After this, when the software update is completed, the information about the update (version upgrade) such as the update content and update status is created as the service providing information by the service providing information creating means 4c, and in step S13 the communication means 4a uses the Internet 5 Is transmitted to the information center computer system 3 via the vehicle information management means 3b.
Saved and managed by.

Next, in S14, the vehicle information communication means 3a of the information center computer system 3 transmits the service providing information to the maker computer system 2 to report the completion of repair such as software update.

Therefore, according to this embodiment, required vehicle information such as vehicle recall information is sent from the manufacturer computer system 2 to the information center computer system 3.
By sending the information to the required vehicle information such as the vehicle recall information to a large number of vehicles including the recalled vehicle c, the software of the in-vehicle device to be recalled by the vehicle c is upgraded. The repair is automatically executed, and the completion of the version upgrade is returned to the computer system 2 for a manufacturer, and information about the repair such as the repair completion and the repair content can be collected and stored and managed.

If the recall target is not the software of the on-vehicle device but the repair of the vehicle c itself, the software cannot be upgraded automatically, but the repair of the vehicle c itself is not possible. When carried out at a service providing center (service delivery point) such as a dealer, information regarding the repair such as completion and status of the repair is provided from the service providing center computer system 4 to the information center computer system 3 and the manufacturer computer system 2. And that the maker has completed the repair of the recalled vehicle c,
You can check the repair information at that time.

Further, since the owner of the vehicle c can make a reservation for the repair date of the vehicle c while talking with the computer system 4 for the service providing center on the side of the car dealer, the reservation can be made easily and quickly. it can.

Further, vehicle recall information, vehicle information including the vehicle recall information, and version upgrade information such as vehicle c repair and software upgrade of vehicle-mounted equipment are provided to the manufacturer computer system 2, the information center computer system 3, and the service providing center. It can be stored and managed in each vehicle information management means 2a, 3b, 4b of the computer system 4 for use.

Although the vehicle recall information is distributed from the manufacturer computer system 2 to the vehicle c through the information center computer system 3 in the above embodiment, the present invention is not limited to this. In the present invention, instead of vehicle information such as vehicle recall information, for example, information about vehicle insurance such as the updated date of vehicle insurance, or a store, a company, or the like provides the owner of the vehicle c for providing services. The information center computer system 3 may be configured to deliver the information regarding the service points to be provided to the vehicle c.

For example, when the provided information is insurance information, the in-vehicle network system 10 which has received this insurance information displays the insurance information such as the insurance renewal date and the content of new insurance on the display device 43, and the input device displays the insurance information. Acceptance of insurance renewal and application for new insurance can be entered. The computer system 4 for the service providing center stores and manages information such as acceptance of renewal of insurance and application for new insurance, while at the same time automatically issuing and issuing an insurance certificate for certifying the participation by the insurance card issuing means. It may be configured to be transmitted to the network system 10 for storage management.

Information about the service points given to the owner of the predetermined vehicle c for providing the service is distributed from the information center computer system 3 to the vehicle c, and the owner of the vehicle who receives the service point information receives the information. The vehicle owner to which the service points are given causes the service request center computer system 4 to transmit the service request information requesting the service point to be granted, and the service request center computer system 4 receives the service request information. Thus, the service point may be given to the vehicle owner, and the information about the service point may be stored and managed in the service providing center computer system 4.

[0078]

As described above, according to the present invention, required vehicle information such as vehicle recall information is transmitted by transmitting required vehicle information such as vehicle recall information from the manufacturer computer system to the information center computer system. Are automatically distributed to a number of vehicles, including vehicles that are subject to recall, repairs such as software version upgrades of the in-vehicle devices that are subject to recall are automatically executed, and the completion of the version upgrade is confirmed by the manufacturer. It can be sent back to the computer system for use to collect and store and manage information related to repair such as repair completion and repair details.

When the recall target is not the software of the in-vehicle device but the repair of the vehicle itself, the version of the software cannot be automatically upgraded, but the repair of the vehicle itself can be performed by a car dealer or the like. When the service is carried out at the service providing center (service delivery point) of the above, information regarding the repair such as completion and status of the repair is transmitted from the computer system for the service providing center to the computer system for the information center and the computer system for the manufacturer, respectively. The manufacturer can confirm that the recalled vehicle has been repaired and the repair information at that time.

Further, since the owner of the vehicle can reserve the repair date of the vehicle c and the like while talking with the computer system for the service providing center on the side of the car dealer.
The reservation can be made easily and quickly.

Further, vehicle recall information, vehicle information including the vehicle recall information, and version upgrade information such as vehicle repairs and software upgrades of in-vehicle devices are provided to the manufacturer computer system, the information center computer system, and the service providing center computer system. Can be stored and managed in each vehicle information management means.

[Brief description of drawings]

FIG. 1 is a conceptual diagram showing a configuration of a vehicle recall information providing system according to an embodiment of the present invention.

FIG. 2 is a block diagram showing the configuration of the vehicle-mounted network system shown in FIG.

[Explanation of symbols]

1 Vehicle Recall Information Providing System 2 Computer System for Manufacturer 2a Vehicle Information Management Means for Computer System for Manufacturer 2b Communication Means for Computer System for Manufacturer 3 Computer System for Information Sum Center 3a Vehicle Information Communication Means 3b for Computer System for Information Sum Center Vehicle information management means 3c for computer system for Wa center Information vehicle information distribution means for computer system for Wa center 4 Computer system for service providing center 4a Communication means for computer system for service providing center 4b Vehicle information management for computer system for service providing center Means 4c Service provision information creation means for computer system for service provision center 4d Version of computer system for service provision center Up means 6 Confirmation computer 7 Input / output device

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Claims (10)

[Claims] 1. A first receiving means for receiving update information indicating update of vehicle information of a specific vehicle transmitted from an information center, and response information from the specific vehicle for the update information transmitted from the information center. Is output, second receiving means for receiving response information, detecting means for detecting the presence of the specific vehicle, and the specific vehicle detected by the detecting means for the first receiving means. A service providing system comprising: an update service means for performing a vehicle information update service based on the received update information and the response information received by the second receiving means. 2. A receiving means mounted on a vehicle for receiving information indicating a specific vehicle, which needs to be updated, transmitted from an information center, and a receiving means for receiving the vehicle information based on the reception of the receiving means. A determination means for determining whether or not the vehicle is a specific vehicle that needs to be updated, an output means for outputting that effect when the vehicle is determined to be the specific vehicle by the determination means, and an output of the output means An in-vehicle computer system, comprising: an update unit that receives update information of vehicle information based on the update information and updates the vehicle information of the vehicle. 3. A computer system for an information center installed in an information center, which distributes and manages vehicle information related to the vehicle such as a recall of a designated vehicle to the vehicle, and the vehicle information mounted on the vehicle and receiving the vehicle information from the computer system for the information center. When it does, it judges whether the own vehicle corresponds to the vehicle specified by this vehicle information,
When determined to be applicable, the vehicle-mounted computer system that transmits the determination result to the information center computer system and the vehicle information received from the information center computer system, and the service instructed by the vehicle information is provided to the vehicle. A vehicle information distribution system, comprising: a service providing center computer system installed in a service providing center for providing a vehicle specified by information. 4. The information center computer system comprises: an input means for inputting recall information of a predetermined vehicle requiring repair of a vehicle from a vehicle manufacturer; and the vehicle-mounted computer system using the vehicle recall information as the vehicle information. 4. The vehicle information distribution system according to claim 3, further comprising vehicle information distribution means for distributing the information to the service providing center computer system. 5. The in-vehicle computer system, receiving means for receiving the vehicle information, vehicle information storage means for storing vehicle ID information including a vehicle body number for identifying the vehicle, and the vehicle information by the receiving means. And a recall vehicle determining means for determining whether or not the own vehicle is the vehicle designated by the vehicle information based on the own vehicle ID information read from the vehicle information accumulating means, When the judging means judges that the own vehicle is a recalled vehicle, the output device which outputs the judgment result and the computer system for the service providing center so that the own vehicle receives the repair service based on the vehicle information are provided. An input device for inputting service request information, including reservations for coming to a repair shop, and an input device for inputting service request information. Transmitting means for transmitting the service request information to the information center computer system, and downloading the upgrade software from the service providing center computer system,
5. The vehicle information distribution system according to claim 4, further comprising a version upgrade means for automatically updating the software of the corresponding in-vehicle device. 6. The in-vehicle computer system comprises mobile communication means and Bluetooth as communication means.
The vehicle information providing system according to any one of claims 1 to 4, further comprising: 7. The service providing center computer system, when confirming the completion of the repair of the recalled vehicle, transmits the completion of the repair of the recalled vehicle to the information center computer system together with the information about the repair, and stores the information. The vehicle information providing system according to any one of claims 4 to 6, further comprising a repair confirmation unit that manages the repair confirmation unit. 8. The in-vehicle computer system and the service providing computer as the vehicle information, wherein the information center computer system provides a service for providing information about insurance such as an insurance renewal date of a predetermined vehicle from an insurance company. 4. The vehicle information providing system according to claim 3, further comprising service information distribution means for distributing to the system for storage management. 9. The service providing computer system comprises point delivery means for delivering service points given to the owner of a predetermined vehicle for providing a service to the in-vehicle computer system. The vehicle information distribution system according to claim 3. 10. A step of distributing the recall information when the recall information of the designated vehicle requiring repair of the vehicle is input from the vehicle manufacturer, and the recall information is received by an in-vehicle computer system mounted on the vehicle. Then, when it is determined that the own vehicle is a designated vehicle requiring the above repair, a step of transmitting repair request information for receiving the above repair, and receiving the above repair request information from the in-vehicle computer system And a step of providing the requested repair request to the vehicle.