JP2003085470A - Communication method, charge processing system, portable terminal, program and recording medium - Google Patents

Abstract

PROBLEM TO BE SOLVED: To contrive convenience for a customer, etc., by enabling payment of charges by using a portable terminal. SOLUTION: A charge processing system 90 informs the portable terminal 10 of the customer of a claim number and a claimed amount by mail when a mail transmission day comes (1). The customer can perform checkout by accessing the charge processing system 90 with the portable terminal 10. The customer inputs the claim number, the claimed amount informed by the mail and identification information (card number here) to be used for settlement. The pieces of information are transmitted to the charge processing system 90 (2). The charge processing system 90 requests the settlement to a settlement system 60 of a card company or a settlement system 70 of a bank by transmitting the claimed amount and the card number to them (3). The settlement system 60 of the card company or the settlement system 70 of the bank performs a settlement processing.

Description

Detailed Description of the Invention

[0001]

TECHNICAL FIELD The present invention relates to a communication method, a fee processing system, a mobile terminal, a program and a recording medium.

[0002]

2. Description of the Related Art Conventionally, for example, check-out at a hotel has been performed by a customer going to the front desk and paying a fee with cash or a card.

[0003]

However, there are cases where the front desk is crowded during the morning hours when check-outs are concentrated.

Also, the hotel side had to prepare a large amount of cash at the front desk for fishing.

[0005] Therefore, an object of the present invention is to make it possible to pay the fee by using a portable terminal so as to facilitate the convenience of the customer or the like.

[0006]

In order to achieve the above object, the invention according to claim 1 is a communication method in a fee processing system for performing processing relating to a customer's fee, the method comprising: A step of transmitting billing information including a billing amount, a step of receiving settlement information for settlement from the customer's mobile terminal, and a step of transmitting the billing amount and the settlement information to a settlement system for settlement. And is provided.

The invention according to claim 2 is the communication method according to claim 1, wherein the payment information includes credit card identification information or debit card identification information.

The invention described in claim 3 is a program for causing a computer to execute the communication method according to claim 1 or 2.

The invention described in claim 4 is a computer-readable recording medium in which a program for causing a computer to execute the communication method according to claim 1 or 2 is recorded.

According to a fifth aspect of the present invention, there is provided a communication method in a mobile terminal, the step of receiving billing information including a billing amount from a fee processing system that performs processing relating to a customer's fee, and the fee processing system. And transmitting payment information for making payment.

According to a sixth aspect of the present invention, in the communication method according to the fifth aspect, the settlement information includes credit card identification information or debit card identification information.

According to a seventh aspect of the present invention, there is provided a fee processing system for performing processing relating to a customer's fee, the means for transmitting billing information including a billing amount to the portable terminal of the customer, and the portable terminal of the customer. From the above, there is provided means for receiving payment information for making payment, and means for transmitting the billing amount and the payment information to a payment system for making payment.

According to an eighth aspect of the present invention, there is provided a portable terminal, a means for receiving billing information including a billing amount from a fee processing system for performing processing relating to a customer's fee, and a settlement to the fee processing system. And means for transmitting payment information for performing the payment.

According to the above configuration, the charge can be paid using the portable terminal, and the convenience of the customer can be improved.

[0015]

BEST MODE FOR CARRYING OUT THE INVENTION Embodiments of the present invention will be described in detail below with reference to the drawings.

FIG. 1 is a diagram showing a configuration example of a communication system in this embodiment. Here, a case where the communication system is used for hotel checkout will be described as an example.

The mobile terminal 10 is a mobile terminal of a customer (guest). The fee processing system (server) 90 manages the fee of the customer and performs processing relating to the fee of the customer. The payment system 60 of the (credit) card company and the payment system 70 of the bank perform payment in response to a payment request. The mobile terminal 10 and the charge processing system 90 are
Communication can be performed via a base station (not shown), the mobile terminal network 30, the Internet 40, and the router 80. The fee processing system 90, the payment system 60 of the card company, and the payment system 70 of the bank can communicate with each other via the Internet 40 and the network 50.

FIG. 2 shows the portable terminal 10 according to this embodiment.
It is a figure which shows the structural example. The mobile terminal 10 may be in the form of, for example, a mobile phone, a PHS (Personal Handyphone System) or the like, or a combination thereof with a mobile computer. This embodiment takes the form of an Internet-compatible mobile phone. Mobile terminal 10
Is a control unit 11 that performs various controls, a display unit 12 that includes a liquid crystal display, a communication unit 13 that is used when performing wireless communication with a base station, a voice input / output unit 14 that includes a speaker, a microphone, and the like. The storage unit 15 stores various control procedures, data, and the like, and the operation unit 16 includes buttons and the like.

FIG. 3 is a diagram showing an example of the configuration of the fee processing system 90 in this embodiment. Charge processing system 9
0 may take the form of a workstation or personal computer, for example. The fee processing system 90 communicates with the mobile terminal 10, the payment system 60 of the credit card company, the payment system 70 of the bank, etc. via the control unit 91 that performs various controls, the display unit 92 including a display, the router 80, and the like. Communication unit 9 used when performing
3, a storage unit 95 that stores various control procedures (programs), data, and the like, and an operation unit 96 that includes a keyboard, a mouse, and the like. The fee processing system 90 is
Operations such as communication and calculation can be performed according to the program stored in the storage unit 95. It is conceivable to write the program or data to a recording medium (eg, CD-ROM, magnetic disk) or read it from the recording medium.

FIG. 4 is a diagram showing an example of data managed by the fee processing system 90. The charge system 90 determines the billing number (billing identification information) assigned to each bill, the billing amount for the billing number, the customer's email address, the date the email was sent, and the payment status (paid (“completed”). , Unsettled (“not yet”).
These data are stored in the storage unit 95 of the charge processing system 90.
Remembered in. The billed amount may include not only the room charge but also the restaurant charge, the parking charge, and the like.

Returning to FIG. 1, the flow of billing and settlement of charges in this embodiment will be described. Charge processing system 90
When the mail transmission date comes, the customer notifies the customer's mobile terminal 10 of the billing number and the billing amount by email (in FIG. 1). The date of mail transmission can be set on the day of check-out, for example. The mail transmission may be performed at a fixed time of the day (for example, 6:00 in the morning), or may be performed at a transmission time set for each customer. The e-mail address may be asked by the customer to fill out a form at the time of check-in, or may be sent from the mobile terminal 10. In the present embodiment, the notification is made by using the mail, but the notification may be made by another method.

The customer can check out by accessing the charge processing system 90 with the mobile terminal 10.

FIG. 5 is a diagram showing an example of a screen displayed on the portable terminal 10 when the fee processing system 90 is accessed. The customer inputs the billing number and the billing amount (payment amount) notified by email. The customer also inputs a credit card number or a debit card number as identification information (here, a card number) used for payment. When the cursor is operated with the button, these pieces of information are input and "Send" is selected, these pieces of information are sent to the charge processing system 90 (). In the present embodiment, the billing amount is input and transmitted for confirmation by the customer, but the billing amount may not be input and transmitted.

Upon receipt of these pieces of information, the fee processing system 90 confirms whether the received billing number corresponds to the billing amount. If not, the mobile terminal 10 is notified of that fact. In case of correspondence,
When the received card number is a credit card number, the billing amount and the card number are transmitted to the payment system 60 of the card company and to the payment system 70 of the bank when the debit card number is requested ().

Upon receiving the payment request, the payment system 60 of the card company or the payment system 70 of the bank performs the payment process. In the bank settlement system 70, the account is immediately debited. In the payment system 60 of the credit card company, for example, it may be possible to perform only authentication and credit processing for the time being, and to perform the payment processing later. Then, the payment system 60 of the card company or the payment system 70 of the bank is OK if there is no problem in the payment processing as a result of the payment processing (or processing such as authentication and credit).
If there is a problem with the payment processing, the NG charge processing system 9
Send to 0.

If the result is OK, the charge processing system 90 changes the settlement for the billing number from "not completed" to "completed" (see FIG. 4). In addition, a receipt is issued to the front desk of the hotel, and the customer receives it (Fig. 1). If the result is NG, the fee processing system 90 notifies the mobile terminal 10 to that effect.

When payment is made with a credit card, an invoice is sent to the customer at a later date ().

In this embodiment, the fee processing system 9
Although 0 manages the billing amount for each billing number, for example, the billing amount for each customer may be managed. That is, the billing amount and the like may be managed for each customer identification information for identifying the customer. The fee processing system 90 can identify the customer by receiving the customer identification information from the mobile terminal 10. The customer identification information may be, for example, a number assigned to each customer, a mobile terminal number (mobile device number), a customer's name, telephone number, email address or card number (credit card number, debit card number, etc.). ..

Further, in the present embodiment, at the time of checkout, the charge amount is input and transmitted on the portable terminal 10 just in case, but the charge amount may not be input and transmitted. it can. In that case, the fee processing system 90 may make a request for settlement using the billing amount stored for the received billing number.

[0030]

As described above, according to the present invention, the charge can be paid using the portable terminal, and the convenience of the customer can be improved. Thereby, for example, at the hotel checkout, the customer can pay the fee in his / her room, lobby, or the like. In addition, it is expected that congestion at the front will be alleviated and less cash will have to be prepared at the front.

[Brief description of drawings]

FIG. 1 is a diagram showing a configuration example of a communication system according to an embodiment of the present invention.

FIG. 2 is a diagram showing a configuration example of a mobile terminal according to an embodiment of the present invention.

FIG. 3 is a diagram showing a configuration example of a fee processing system according to an embodiment of the present invention.

FIG. 4 is a diagram showing an example of data managed by a fee processing system.

FIG. 5 is a diagram showing an example of a screen displayed on a mobile terminal when accessing a fee processing system.

[Explanation of symbols]

10 mobile terminals 11, 91 Control unit 12, 92 Display 13, 93 Communication unit 14 Audio input / output section 15,95 memory 16, 96 Operation part 30 Mobile terminal network 40 Internet 50 network 60 credit card payment system 70 Bank payment systems 80 router 90 Charge processing system

─────────────────────────────────────────────────── ─── Continuation of front page (51) Int.Cl. ⁷ Identification code FI theme code (reference) H04M 11/00 302 H04M 11/00 302 15/00 15/00 G Z H04Q 7/38 H04Q 7/04 H H04B 7/26 109J (72) Inventor, Koji Kurosawa, 2-11-1, Nagata-cho, Chiyoda-ku, Tokyo Inside NTT DoCoMo, Inc. (72) Inventor, Shoji Konno 2-chome, Nagata-cho, Chiyoda-ku, Tokyo No. 1 In stock company NTT Docomo (72) Inventor Koichi Suwa 1-25-1 Nishishinjuku, Shinjuku-ku, Tokyo 1-chome, Taisei Corporation (72) Atsushi Takagi Nishi Shinjuku-ku, Tokyo Shinjuku 1-chome 25-1 Taisei Construction Co., Ltd. F term (reference) 5K025 GG24 JJ02 JJ10 JJ18 5K067 AA29 AA34 BB04 DD17 EE02 FF02 FF04 HH24 5K101 KK02 KK15 LL12 MM07 NN03 NN 18 NN21 PP04 SS07

Claims (8)

[Claims] 1. A communication method in a fee processing system for performing processing relating to a customer's fee, comprising the step of transmitting billing information including a billing amount to the customer's mobile terminal, and making a payment from the customer's mobile terminal. A communication method comprising: a step of receiving payment information for making a payment; and a step of transmitting the billing amount and the payment information to a payment system for making a payment. 2. The communication method according to claim 1, wherein the payment information includes credit card identification information or debit card identification information. 3. A program for causing a computer to execute the communication method according to claim 1. 4. A computer-readable recording medium recording a program for causing a computer to execute the communication method according to claim 1. 5. A communication method in a mobile terminal, comprising: a charge processing system that performs processing relating to a customer's charge;
A communication method comprising: a step of receiving billing information including a billing amount; and a step of transmitting payment information for performing payment to the fee processing system. 6. The communication method according to claim 5, wherein the payment information includes credit card identification information or debit card identification information. 7. A fee processing system for performing processing relating to a customer's fee, comprising means for transmitting billing information including a billing amount to the customer's mobile terminal, and making a payment from the customer's mobile terminal. A charge processing system comprising: means for receiving payment information; and means for transmitting the billing amount and the payment information to a payment system for payment. 8. A mobile terminal, comprising a charge processing system for processing a customer charge,
A mobile terminal comprising: means for receiving billing information including a billing amount; and means for transmitting, to the fee processing system, settlement information for making a settlement.