JP2003076658A - Communication system - Google Patents

Abstract

PROBLEM TO BE SOLVED: To provide a communication system easily connectable to a homepage of the Internet by utilizing simple character strings such as telephone numbers. SOLUTION: The communication system comprises a transmission side terminal 1 having a telephone function and a function of connecting to the Internet, a telephone server 2 which is connected to the transmission side terminal via a telephone line, and a web server 3 which is connected to the transmission side terminal via the Internet N, and stores one or a plurality of web pages. The telephone server has a function of storing a URL of the specified homepage corresponding to the specified telephone number, converting the URL into the signals, and returning the signals to the transmission side terminal, and the transmission side terminal is automatically accessed to the homepage specified by the URL when receiving the signals including the URL.

Description

Detailed Description of the Invention

[0001]

BACKGROUND OF THE INVENTION 1. Field of the Invention The present invention, when applying for mail-order products advertised on television or radio,
It relates to a particularly useful communication system.

[0002]

2. Description of the Related Art Conventionally, there is a mail-order program that introduces products on a television or radio and accepts orders by telephone or the Internet. In the case of receiving by phone,
The user orders the product by calling the telephone number of the reception center displayed on the screen or read by the moderator. When the user makes a phone call and the reception device on the reception center side responds, the reception device accepts the user's order while asking a question using machine voice. The user uses the push button on the telephone to enter the code number of the purchased product or the number of products. In some cases, you may enter your own telephone number. In some cases, the user can check the product name and the number of products entered by the push button by the machine voice. In some cases, the operator calls the reception center to accept the order.

Further, when accepting an order on the Internet home page, the user accesses the home page for mail order by using a personal computer or a telephone having an Internet connection function, and makes an application.

[0004]

When making an application by telephone as described above, the user may be worried whether the number entered by him or her is incorrect or not. Especially in the case of reception by machine voice,
I ask questions in a fixed order, so I don't want to hear all of them, but on the other hand, if I miss it on the way, I have to start over again, so it's a hassle. was there. On the other hand, when making an order by accessing a home page on the Internet, since the data entered by the user can be confirmed on the display, there is no fear that he or she may have made a mistake. And, if the input is wrong, it can be easily corrected on the spot.

However, the URL of the above homepage is
It is a character string in which many alphabets and numbers are arranged. Even if such a character string is displayed on the TV screen, it is difficult to make a note of it accurately. If read aloud on the radio, it's definitely harder to hear. Moreover, it is difficult to enter the addresses of homepages with many alphabets on mobile phones.

On the other hand, in the case of a telephone, it is very easy to remember and enter the telephone number as compared with the above URL, but as described above, the data entered There was a problem that anxiety remained because it could not be confirmed visually. An object of the present invention is to provide a communication system that can be easily connected to a homepage on the Internet by using a simple character string such as a telephone number.

[0007]

A first aspect of the present invention is to provide a transmitting side terminal having a telephone function and a function for connecting to the Internet, a telephone server connecting to the transmitting side terminal via a telephone line, and the transmitting side. It is composed of a web server connected to a terminal via the Internet and storing one or more web pages. The telephone server stores a specific telephone number in association with a specific homepage URL and converts the URL into a signal. When a signal including a URL is received, the transmission terminal automatically accesses the home page specified by the URL.

A second aspect of the present invention provides a transmitting side terminal having a telephone function and a function of connecting to the Internet, a telephone server connecting to the transmitting side terminal via a telephone line, and the transmitting side terminal via the Internet. It consists of a web server that connects and stores one or more homepages, and a receiving terminal that connects to the above-mentioned telephone server via a telephone line. A function for storing and storing a URL and signaling it back to the sending terminal, a function for connecting the sending terminal to the receiving terminal of the specified telephone number, and connecting the sending terminal to the receiving terminal Or a function of selecting whether to reply by converting the URL corresponding to the above-mentioned telephone number into a signal based on a pre-registered condition, Serial transmitting terminal, upon receiving a signal including a URL, and a function of automatically accessing the web page specified by the URL.

According to a third aspect of the present invention, the telephone server has a function of recognizing the telephone number of the sender terminal making a call,
When a call is received from the sending terminal, the telephone number of the sending terminal is added to the URL of a specific home page, and then the signal is sent back as a signal. It has the function of automatically accessing the homepage specified by the URL and transmitting its own telephone number data to the web server.

[0010]

FIG. 1 shows a first embodiment of the present invention. Here, a case of ordering a mail order product using the mobile phone 1 will be described. This system is composed of a telephone server 2 which is connected when the mobile phone 1 makes a call and a web server 3 which is connected to the Internet N.
It has and. Reference numeral 4 in the figure is a relay server for connecting the mobile phone 1 to the Internet N.
The mobile phone 1 is used by a user who places an order for a product, and is a terminal having not only a telephone function but also a function of connecting to the Internet N, and corresponds to the transmission side terminal of the present invention.

The telephone server 2 has a telephone number and a URL.
For example, a table 5 is stored as data in which and are associated with each other. The table 5 is associated with the telephone number a and the URL b of the home page P for accepting product orders. The telephone number a is a telephone number notified to the user by a television or radio as an order reception center. In addition, a plurality of sets of telephone numbers and URLs can be stored in this table 5.

Further, when the specific telephone number a is input from the mobile phone 1, the telephone server 2 converts the URL b corresponding to the telephone number a into a specific signal, and then the form telephone 1 is obtained. It has a function to reply. The above-mentioned signal may take any form as long as it is predetermined. On the other hand, when the mobile phone 1 receives a specific signal including URLb, the mobile phone 1 automatically performs the UR.
It has the function of accessing Lb. Therefore, when the user makes a call to the above telephone number a, automatically,
The home page P of URLb will be accessed.

The home page P is a home page for accepting a purchase application for a product known to the user by a television or the like. Therefore, it is possible to apply for products on the homepage P. On the homepage P, an application format is displayed, and by inputting necessary items there, the product can be applied. With such an application method, the user does not have to worry that he / she cannot confirm whether or not his / her desired product is definitely applied, unlike the case where the machine accepts telephone calls. In addition, by listing the application formats, you can immediately see where you need to enter, so you do not have to listen to all the audio explanations from the beginning.

Moreover, it is not necessary to write down or enter a long URL in order to access the home page of the reception center. All you have to do is make a call to a phone number, which usually consists of about 10 digits. Therefore, the user can access the home page of the product reception center with a simple operation, and can definitely apply for the product with peace of mind. In the above system, the home page P is not limited to the mail order home page.
Even if other types of homepages are used, according to the system of the first embodiment, the same merit that it is not necessary to enter a complicated URL when accessing the homepage of the web server 3 from the user terminal is the same. Is.

The second embodiment shown in FIG. 2 is a telephone server 2.
2 is different from the first embodiment in that it is provided with receiving side terminals 6 and 7 connectable to. The receiving side terminals 6 and 7 are used by the receiving side user and may be of any type as long as they have a telephone function. However, here, the receiving side terminals 6 and 7 are also connected to the Internet N together with the telephone function like the mobile phone 1 which is the transmitting side terminal.
It has a function that can be connected to. The home page of the web server 3 is the home page of the receiving side user. That is, the home page P6 of the user of the receiving terminal 6 and the home page P7 of the user of the receiving terminal 7
I remember and.

Further, the telephone server 2 stores a table 8 in which the receiving side terminals 6 and 7 are associated with the homepages P6 and P7, respectively. This table 8
As shown in FIG. 2, the telephone number and the URL of the home page of a particular receiving end user are associated with each other. Specifically, the telephone number 6a of the user of the receiving terminal 6 is associated with the URL 6b of the home page P6, and the telephone number 7a of the user of the receiving terminal 7 is associated with the URL 7b of the home page P7. .

Further, the telephone server 2 determines whether the call received from the mobile telephone 1 is connected to the receiving side terminals 6 or 7 or a signal including the URL corresponding to each telephone number is returned. And has the function of executing either of them. The standard by which the telephone server 2 makes the above-mentioned judgment depends on the condition set in advance by the receiving side user. This condition is also included in the above table 8 and the above telephone server 2
To remember. For example, users on phones 6 and 7
When a call is received but the call cannot be answered, the telephone server 2 makes a predetermined number of calls and then the corresponding home page URL 6b, 7
b is converted into a signal and sent back to the mobile phone 1 on the transmitting side. Then, the mobile phone 1 automatically accesses the homepages P6 and P7. That is, here, the number of times of calling is the URL in the present invention.
Meet the registered conditions for sending.

The homepages P6 and P7 are provided with fields for displaying reasons such as not answering the phone, such as a so-called answering machine message, and for entering a message and the name of the sender. By doing this, the sender can see his / her answering machine message and leave his / her message on the home page. The receiving side user can see the message left on his homepage P6, P7 from his telephone 6,7 via the Internet N. It is easier to understand the contents more accurately by looking at the message than listening to the message as in the conventional answering machine. Especially when there are many messages,
It is easier to understand with the eyes than with the ears.

Further, by setting a specific telephone number as a condition for converting the URL into a signal and returning it to the transmitting side,
A call from the phone number can be made to always access the home page so that the call of the recipient is not made. Alternatively, if the user does not want to answer the call depending on the time of day, all the calls received during the time of day can be sent to the home page. Thus, by setting the conditions for receiving a direct call, it becomes possible to select the call depending on the convenience of the receiving side.

In the second embodiment, the receiving side terminals 6 and 7 used by the receiving side user are described as being connectable to the Internet N, but the receiving side user may use his / her own home page P6 or P6. The receiving side terminal accessing P7 may be a personal computer other than the receiving side terminals 6 and 7 having a telephone function.

The telephone server may be provided with a telephone number recognition function, and the recognized telephone number may be signaled together with the URL and transmitted to the mobile telephone 1.
In that case, the mobile phone 1 that receives the above-mentioned signal is
While accessing L, his / her telephone number is transmitted to the web server 3. The web server 3 side can normally recognize the mail address of the sending side terminal, but does not have the function of recognizing the telephone number. However, if the telephone number is signaled and transmitted as described above, the web server 3
You can also use the phone number when managing users.

[0022]

As described above, according to the first to third aspects of the present invention, the user on the transmitting side can automatically access the target homepage by inputting the telephone number instead of the URL. Therefore, it is not necessary to remember or make a memo of a URL that is long and difficult to remember, and there is no mistake in input. Such a system can be used, for example, in a mail order system. By accepting phone-based product orders on the homepage, users may feel uncertain whether their input is incorrect or have to listen to the explanations in order, as with telephone shopping. There is no such problem.
If you apply for a product order on the homepage, you can see the information you have applied and you can easily correct it. Moreover, there is no need to enter a long and complicated URL.

According to the second aspect of the invention, the recipient side can set conditions for receiving the message by telephone and for receiving it on his / her own home page. Then, the telephone server can automatically assign the destination according to the above conditions. In the third invention, the telephone number is transmitted to the web server. Therefore, the web server can recognize the telephone number of the accessing terminal. For example, when performing customer management on the web server, the received telephone number can be used as customer data.

[Brief description of drawings]

FIG. 1 is a system configuration diagram of a first embodiment.

FIG. 2 is a system configuration diagram of a second embodiment.

[Explanation of symbols]

1 Mobile phone (sender terminal) 2 telephone servers 3 Web server P, P6, P7 homepage N Internet 6,7 Receiver terminal

Claims (3)

[Claims] 1. A transmission side terminal having a telephone function and a function of connecting to the Internet, a telephone server connected to the transmission side terminal via a telephone line, and a connection to the transmission side terminal via the Internet. Or it consists of a web server that stores multiple web pages,
The telephone server has a function of storing a URL of a specific homepage in association with a specific telephone number and converting the URL into a signal and returning the signal to the sending terminal. The sending terminal sends a signal including the URL. When received, the U
A communication system with the function of automatically accessing a homepage specified by RL. 2. A transmitting side terminal having a telephone function and a function of connecting to the Internet, a telephone server connecting to the transmitting side terminal via a telephone line, and a connecting side to the transmitting side terminal via the Internet. Alternatively, it comprises a web server storing a plurality of homepages and a receiving side terminal connected to the telephone server via a telephone line. The telephone server stores a specific telephone number in association with a specific homepage URL. With UR
A function of signalizing L and returning it to the transmitting side terminal; a function of connecting the transmitting side terminal to the receiving side terminal of a designated telephone number; and connecting the transmitting side terminal to the receiving side terminal,
The sender terminal has a function of selecting whether to convert the URL corresponding to the telephone number to be signaled and returned based on a pre-registered condition. When the transmitting terminal receives a signal including the URL, the transmitting terminal specifies the URL. A communication system equipped with a function for automatically accessing a web page to be accessed. 3. The telephone server has a function of recognizing the telephone number of the sender terminal making a call, and when a telephone call is made from the sender terminal, the telephone number of the sender terminal is stored in a specific homepage. After adding it to the URL, signalize it and send it back. When the sending terminal receives the above signal, it automatically accesses the home page specified by the above URL and also sends its own telephone number data to the web server. The communication system according to claim 1, further comprising a transmission function.